• expired

Aussie Broadband - Sign up to Fast NBN™ Internet Now and Get Your First Month Free

973
SIGNUPONLINE

I did a few online enquiries with Aussie Broadband, then got this email.
First month free is a pretty good deal when you take into account $100pm for 1Tb @ 100/40, after first free month it takes the average pm rate over 12 months down to $92 per month (11x100/12)

Edit: No lock in contracts too, I called them and no setup fees etc, first month will cost $0 to connect, $100p/m after that.

Email body:
Recently you checked if you could get fast nbn™ internet at your location and the good news was, you can! Now the even better news is you can sign up for the nbn™ online in minutes and we'll give you your first month free! What are you waiting for? Simply use coupon code SIGNUPONLINE in the checkout process to get your free month.
Your nbn™ plan comes standard with these great features
No lock-in contracts: We don’t have contracts because we believe our service is so good you won’t want to go with anyone else.

No excess data charges: No-one likes nasty surprises, so we don’t charge excess data fees on any of our plans.

Fast, easy setup: We provide everything you need to make your switch easy. Even our modems are preconfigured so they work straight away.

Australian support team: Our staff are all based here in Australia, so you will never speak to an overseas call centre.

Great customer service: Our average hold time before you speak to one of our Australian-based staff is only 90 seconds.

Congestion-free network: We constantly monitor our network to prevent congestion, meaning you don’t get the “6pm slowdown”.

You can even get an internet phone.

For just an extra $5 per month, you can experience the future of phone services with a highly reliable internet phone that saves you money with our popular VoIP plans. Simply select one of our great plans, plug in your home phone and start calling. Your existing phone number can even be transferred across and best of all - all local and national calls are Free!

Calls to mobiles are cheap at 22c per minute with a flag-fall and international calls start at only 5c per minute. An IP Phone is just like your normal one, but using your new NBN connection rather than the old copper phone network.
Sign Up Online
Things you should know: Service not available in all areas, service availability is subject to full service qualification when you sign up. Actual throughput speeds may vary due to many factors including type/source of content being downloaded, hardware and software configuration, and the performance of interconnecting infrastructure not operated by Aussie Broadband. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.


Important Notice

Terms of use for Refer A Friend program - this offer is made by Aussie Broadband in good faith, and we ask you not to scam it in any way (or we may remove your ability to access this service). Scamming includes, but is not limited to, publishing your customer code in any public forum, or collecting information from people who don’t know you are using it for this purpose. This includes offering remuneration for the use of referral codes.

Referral Links

Referral: random (389)

$50 each for referrer & referee apply afterwards.

Related Stores

Aussie Broadband
Aussie Broadband

closed Comments

  • I recommend Aussie Broadband. They are always upfront about congestion and actively work to resolve it.

    Always get advertised speeds with my 100/40 FTTP.

  • +1

    Was with Aussie, until they increased their prices by $5 per month.

    • -1

      How can a person afford such a large increase?! I'm surprised that they have any customers left with prices like that.

      • It's not about affording.

        I joined based on their then current plans, and a few months later was advised of a cost increase.

        I need to be able to justify more for essentially the same product, so moved on.

  • +2

    I don't usually provide positive feedback on Ozbargain, but this is my second month with AussieBB. I forfited my $59.95 MyRepublic 100/40 unlimited deal and paying $20 more with Aussie, but oh is it worth it. Perfect speeds, and great tech support, who I've only had to speak to once because of MyRepublic issues when churning over. They set me up in a few hours, it took MyRepublic over a month to do, who knows what.

  • +1

    With no contact, I am ok to change up and down data and speeds when I need to?

    • +2

      You can change for the following month, yes.

    • +1

      Their data blocks are better than most too.
      So you can get a cheap plan and then boost when needed.

      10 GB $5.00
      30 GB $10.00
      80 GB $20.00
      250 GB $30.00
      400 GB $50.00

  • So pricing difference seem standard.

    $10 to go from 25mbit to 50mbit.
    $5 to go from 50mbit to 100mbit

    $20 to go from 500gb to 1tb.

    $65 a month for 25mbit 500gb and go from there. Surely not many people go slower or less data.

    What did most people end up with?

    Finally, I assume this come with no hardware? What do I need to buy? NBN will provide a modem with install and I need to buy a router?

    • For FTTN you can purchase a modem/router through AussieBB. Or you can buy a generic one. Apparently the settings are simple, but I bought mine from Aussie, so no setup was required.

      Don't know about HFC or FTTP, though.

      • Two days ago I've sent them an email with a few questions about hardware, setup, HFC and VoIP but still no answer. In their web-chat they confirmed everything should work but it seems they don't want to put that in an email.

        • Have you tried asking on Whirlpool? Their subforum seems to be well-staffed.

      • So with any NBN connection type, my current understanding is i don't need to buy a modem. NBNco will provide an NTD which is the equivalent of a modem. I can keep using my current router (or adsl modem/router) if it has a WAN port, or take the opportunity to buy a new one. Maybe something that does Mesh wireless. What is the current recommendation>

        • +1

          Incorrect, AFAIK. Maybe with certain NBN technologies, but with plain old FTTN, NBNCo won't give you anything. You buy your own NBN compatible modem through a retailer or your RSP.

        • That is true for hfc but other types you need your own modem. You also need to supply your own router for hfc.

        • @wxyz234: I assume that if i only wanted 1 pc connected i could run an ethernet cable from the NTD to my PC? Not that I would, just trying to work it all out.

        • @wombat81: So with FTTN, what type of modem do people need to buy? Not an ADSL modem? Isn't a NBN compatible modem really just using the WAN port, which makes it just a router?

          EDIT: Ahh VDSL2 router required for FTTN NBN so you can plug your existing copper into it.
          So for my case of HFC, they take my already installed cable and put a NTD on the end of it. I then assume it has a ethernet port on it?

        • @kulprit: I've never used HFC but that sounds likely.

          And yes, FTTN requires a VDSL modem.

        • @kulprit: Correct. I believe the one they use is an Arris CM8200 which only has one ethernet port.

          https://i.ytimg.com/vi/aGkPOW8Wm4E/maxresdefault.jpg

          https://www.tpg.com.au/images/HFC_Diagram_WExisting_PayTV.jp…

        • @ytumer:
          Would this work with the back to base alarm already installed?

        • @LivinginEastwood: When I was signing up to Aussie Broadband there was a huge red notification that told me to contact my alarm manufacturer to check if my current alarm system is compatible with back to base via VoIP. Which is the only advice I can give you…

    • If FTTP then the box is just Ethernet port, it can plug directly into one computer though that's not recommended because you are exposed to unfirewalled internet.
      Usually just a wifi router (modern part not needed) to share it around the house as usual.

  • +1

    Aussie Broadband is easily the most competent ISP I have used so far. I have never suffered from congestion issues and their customer service is second to none.

  • -1

    Still not as good deal as Telstra's $99 per month with 1TB and 100/40 with Foxtel.

    • Again, look past the $ and compare the other (more important) benefits.

    • Pretty sure that Telstra deal is 25/5.

      • -1

        I'm pretty sure I know what deal I have :)

        • +1

          Is it posted here?
          $99 1TB unthrottled 100Mbps with free Foxtel is a bargain (for Telstra) vs their published plans which are garbage 15Mbps peak rated.

        • @joelmuzz: Probably a deal that is no longer available.

    • +2

      But then you are giving money to foxtel (puke)

  • +1

    Aussie Broadband are setting the benchmark for ISPs in Australia. I now have no CVC congestion compared to when i was with Optus.

  • How easy is it to swap nbn providers? Is it like adsl where you just sign up with the new mob, they do everything for you and your old service gets terminated without you doing anything?

    • +1

      that's the theory.
      It does depend on which type of NBN connection you have. I believe FTTP & maybe Wireless, it's possible to have several NBN connections, so it doesn't auto cancel your existing ISP, it just connects your new ISP to a different port on your modem. This can be handy as you can make sure your new connection is working before you cancel your old ISP.

      So I'd called my your old ISP when you've successfully churned/moved & make sure it's been cancelled.

    • If FTTP then you can have 4 ports connected at once, so there is no churn process like ADSL, you just start a new plan and they are both active until you organise the first to terminate.

      Handy since you could have your own private premium connection in a sharehouse full of leechers etc. A cheap slow unlimited for high usage and a small data premium for gaming.

  • +1

    I'm with Buzz at the moment on 100/40 (yes I know what you're thinking). Honestly it hasn't been too bad. I'm getting 90/36 over 5ghz but at 2.4ghz it's erratic and has never gone past 40/36. At times speed will crawl to <10/30. This is all 2.4ghz.

    Buzz did get back to me on a few occasions but have yet to rectify the issue. They suspect I have a faulty NBN modem (which I bought from them), but they can only send out the modem in the coming month or two as they've run out of stock.

    Anyone ever had such issue or any ideas? Wait it out? Switch to AussieBB? It's still useable just not on 2.4ghz.

    • +1

      OMG…YOU ARE WITH BUZZ ?? HAVE YOU LOST THE PLOT??

      BuzzTelco is nightmarish worthless junk bunch of crackpots of an ISP that no one in their right mind should go near.

    • +2

      Unless you're in the middle of nowhere, the most likely cause is too much congestion on the 2.4Ghz spectrum.

      • No its because BuzzTelco is shit

    • +1

      I would push the point. They have zero modems in stock for at least a month? I call BS. That wouldn't sit well with me. Ask for discounted rates until they sort the modem, I reckon they'll find a replacement in a couple of days.

    • +2

      Obviously it's a modem issue if it's working fine of 5Ghz and not on 2.4Ghz. It might even be interference on the 2.4Ghz spectrum from other Wi-Fi hotpots in your area.

      Try another modem.

      I don't know why you're asking Buzz for help.

      • +1

        He said he bought his modem from Buzz so it would make sense to request service through them.

    • +1

      If you have a android phone (I'm sure there's an IOS equiv), get an app called *wifi Analyzer" by VREM software dev. it'll show you which Wifi channel you're connected to and what other wifi channels are being broadcast by others nearby.

      You should be able to login to your router/modem and change the channel manually. here's an article sort of explaining it.

      https://www.howtogeek.com/197268/how-to-find-the-best-wi-fi-…

      To be honest, if your ISP isn't able to help you out with that, then you might want to consider an ISP (like AussieBB) who has good tech support. But it depends on your budget too :-)

      • I tried the app & changed to different channels yesterday but end up with even slower speeds or no improvement. Does not look likely that this is an issue with interference from other wifi channels, I'll stick to the 5ghz for now :( Wish I had a spare NBN modem.

    • Thanks all! The wifi-analyser might be a good start. Hope to sort it out soon.

  • Hi, any deal for existing aussie broadband customer?
    Been happy with their service on Rosebery area 😊

    • +1

      A decent internet connection is your reward :)

    • +1

      They give the double data to existing customers if someone uses the referral.

  • +1

    Hey guys, you can actually get 2 months free and 6 months double data if you follow the previously mentioned deal at https://www.ozbargain.com.au/node/317059 and get a referral code. I understand the codes are personalised so they are sent on a first come first served basis.Mod: Removed referral solicitation

  • I know that there are 2 options in market: Wireless NBN or FTTN. Is it possible to make a choice? I live in Sydney suburban and there are NBN FTTN in my area. What is the pros and cons? Thanks in advance.

    • +1

      There are more than 2 options in the market. FTTN, FTTP, FTTB, Fixed Wireless, Satellite. Probably more as well.

      FTTN (Fibre to the Node) uses your existing telephone line to connect to the NBN. The maximum speed you can get on FTTN is 100 Mbps, but it will depend how close you are to the box in your street. Fixed Wireless has a capped maximum speed.

      If there is FTTN available in your area, then I would go with that over Fixed Wireless (you will need to install an antenna at your premises)

      • +2

        But you can't just choose fixed wireless over FTTN. If FTTN is available at your address, fixed wireless is not an option to you.

    • +3

      No, there isn't 2 options. You get whatever NBN technology is available in your area. If you are lucky enough to have FTTP available, that's your only option. If it's FTTN or HFC, that's your only option. If the hard wired technologies aren't available to you then you'll be offered either fixed wireless or satellite. There is no choice, as such.

      I've heard that you can pay to have FTTP installed, but it costs many thousands of dollars.

      • +1

        Just talked to TPG and you are correct. I was told that I "should" get between 32 to 61 Mbit/sec with FTTN. Many thanks to all.

        • I guess you could always ditch NBN completely and get a 4G data plan through Telstra/Optus/Vodafail, but that's really the only alternative you've got.

        • @wombat81: Yes agree. I wonder if 4G "would" compete with NBN. That would kill NBN off completely. Just a thought. Never happen I suppose.

        • @noramando: The cost is in a different universe. You might get a few gig for $100 per month on 4G, but you'll get a 1000gig on NBN for a similar price. So it's not a relevant alternative to the vast majority of users.

  • +1

    wpfreetrial code confirmed expires end of Nov

  • Don't want nbn. Gov is forcing us to change. Should be an option.

    • +1

      Did you say the same thing when dial up was replaced by adsl?

    • you don't have to use it. Just that it must be connected & you old phoneline deactvated. WHich is annoying for those oldies who just want a landline. I'm not sure why they didn't just tell telcos to issue cell-tower locked mobiles with landline numbers attached - fairly cheap option.

      • Why even locked? Unlimited calls are $15 which is less than landline connection and cell is more reliable than the old copper. Don't know why anyone still had one, besides no cell signal obviously.

        • Well you (generally) had to pay line rental to use ADSL, so most people just left the land line phone plugged in.

          There is/was a safety factor to it, too. A landline phone would still work when the power went out. In a disaster like a cyclone, cell towers will only continue to operate for a few hours until their backup generators run out of fuel. In the aftermath of Yasi we were without mobile reception for a number of days (Western Townsville). So a landline phone was peace of mind for many. But that will obviously all be in the past soon.

          We now have a 2nd hand, prepaid sat phone that we mainly bought for heading on remote camping trips, but it's also handy to have during cyclone season since you can always call 000 with it even without credit.

        • @wombat81:

          Phone exchanges rely on backup generators too and they have the same fuel limitations as a tower backup.
          Someone forgot to maintain the generator here and phone exchange died after a day.
          Another time the small city's exchange flooded and the CBD had no phones or ADSL for up to two weeks, but mobile was ok.
          Have had phone pole thing wiped out by car and down all day. Lines dead or unusable high static.

          All up landline has been less reliable for me than mobiles ever have.

        • because it costs lots of money to call mobiles from a basic landline phone plan (like the pensioners use).

          Those $15 plans don't come with a landline number. My oldies pay $40/mth for a landline so their mates & people they look after don't want to call mobiles as they're too expensive.

          Virgin used to have a box which did what I said (although I don't think it was locked to single cell towers, like they used to do in the UK). In theory VOIP could do it, but I've always found incoming VOIP calls over the mobile network a bit flakey on the handset. Maybe a modem + ATA would work.

        • @supabrudda:

          But why don't they all swap to $15 month prepaid ($10 even) and enjoy unlimited calls to all numbers?

          What logic is there in paying $40 line rental when it is a lot more for a lot less?

    • It's the same besides costing your own power for the in-house box/modem.
      Congestion issues are exactly the same as ADSL since it's the cables out of the suburb which are saturating not the house connections.

  • ok this might be a stupid question but can i use my telstra nbn router if i switch?

    • +1

      I think you can. Have a search on whirlpool, I've seen some talk on there about it recently.

  • Didnt read everything, but just an FYI.

    I originally signed up to the NBN through Optus…for the first two weeks of use i could never get more than 2Mb download speeds. After LENGTHY arguments and involvement of the TIO, i moved to Aussie Broadband.

    Moved over within one hour of ordering, immediately got speeds of 20+mbs downloads (i pay for only 25mbs) only had one down time since signing up in July.

    Best ISP i had ever had, over 25 years

  • -4
  • +4

    Hi everyone,

    Can I just advise a gentle reminder of the terms and conditions of the refer a friend program.

    this offer is made by Aussie Broadband in good faith, and we ask you not to scam it in any way (or we may remove your ability to access this service). Scamming includes, but is not limited to, publishing your customer code in any public forum, or collecting information from people who don’t know you are using it for this purpose.

    This includes offering remuneration for the use of referral codes.

    • Hi Aussie
      Telstra are upgrading everyone on a $99+ plan to unlimited (and doubling the data for those paying <99)
      Today's release is here https://exchange.telstra.com.au/data-take-customers-streamin…

      Look forward to seeing some good plans from aussie in the future.

      • Hi bohn, thanks for pointing this out to us!

        We have no plans at this stage to update our offerings, but this may change in the future.

      • +2

        As has been discussed earlier in the thread, unlimited data doesn't make sense and as an Aussie customer, I really hope they don't go down this path. It wouldn't really be in line with their commitments anyway, I don't believe, so I can't see it happening.

  • -3

    Mmmmmmm …

    I am not into getting NBN anytime soon but … isn't suspicious that yesterday an allegedly independent article in the Sydney Morning Herald boasted how good and reliable Aussie Broadband was/is, how much broadband they actually buy from NBN and how wonderful they were/are and … and today we get this offer ???? …

    Coincidence?
    Marketing strategy?
    Planned promo?
    No sinful act in any of these. Just commenting …

    • +1

      Hey LFO, we get why you would be saying that. But we really want to say, both the Ozbargain post and the SMH mention came as a hell of a surprise to us!
      Our marketing concentrates on digital channels like Finder and Whistelout, and postal mailouts.

      The signup online offer is also something that has been available for some time, but this is the first time we have seen it posted on a public forum such as Ozbargain.

    • -1

      Strange comment. Are you questioning the integrity of Aussie, or of NBNCo, or of the SMH, or trying to make some other point? Apart from that I'm not really sure what the point of a discussion about Aussie's marketing strategies, is?

      In my opinion, if you're going to call someone out, call them out, otherwise don't say it.

      • -1

        Please read carefully my post before engaging in some unwanted argument.

        Also please read carefully the reply/post form the StoreRep of Aussiebroadband: polite, informative, understanding, communicative yet assertive.
        Please learn from such post.

        • +1
          1. If you decide to make a post like that, don't then preach about not wanting an argument. Try walking up to someone in the street and making accusations about some unethical act you think they've engaged in and then try to walk away without an argument. I bet I know how it turns out.
          2. Of course ABB made an intelligent and measured reply. I wouldn't expect anything else.
          3. Please learn? Lol. Your post was provocative and accusatory to begin with. By adding "no sinful act… just commenting" doesn't change that. You need to learn that if you are going to call someone out, even if you do bail out at the end with some flippant "just commenting" statement, you need to expect to be held to that comment.
  • Great service so far. Contacted twice to ask questions and answered quickly.

    Plus i was on pre-order as the NBN site still says planned but for the next 2 months. Now already have an install date.
    Now what new router to buy. Gotta compare all the Asus ones for a start.

  • Just a warning, when on HFC don't switch! I switched last Wednesday night and my internet has been down since the moment Aussie got activated.

    According to Aussie Broadband the NBN back-end has problems when you switch an HFC connection between providers. According to the NBN guy who came on site and checked everything, my Arris modem's MAC address is bind to my old provider and my new provider (Aussie) has to provide me with a new modem and bind the new MAC address. The Aussie support could not confirm this and escalated again to NBN.

    I'll keep you posted…..

    • This is my change from Cable to NBN HFC (i know its the same, but they must do some work outside). Hopefully no problems in my case. I thought a big benefit was how easy it was to change providers.

    • Still no internet. Very disappointed with Aussie Broadband. It's an NBN issue but there have been problems with switching HFC connections before but AussieBB still started a promotion and I didn't do my research :-( On their support page is no mention of this outage but on my daily call to AussieBB they confirmed it's a big issue.

      • I was caught in this too.

        I signed up with ABB on the 2nd November. Transferred from Skymesh to ABB. Transfer happened within an hour. Internet dead from that moment. I was connected but with a 70+% packet loss.
        I called ABB on the 2nd.
        ABB arranged a NBN tech to come to my home on the 6th November. He checked everything. Replaced a few cables. My internet was still useless.
        6th November. Another call to ABB, they updated the support ticket with NBN. Still nothing.
        7th November. Another call to ABB and another update to the ticket at NBN, and here we are. All working great with an average 87 / 35 Mbps connection via HFC now.

        Good luck Marty-69.

      • If you buy a new modem from ABB and use that instead, will there be issues when switching from Optus to ABB?

  • Back on-line after 6.5 days! It seems to affect new connections and transfers from other providers. In the Whirpool thread I noticed more and more people get their connection fixed but it seems like a manual process. No AussieBB issue but NBN struggling with HFC.

  • just to put my 2c in. I'm on Internode FTTN since September. my sync is 108/48 and i get no congestion at all, i'm in morphett vale. my neighbors are not so lucky. next door they get under 30MB/s with constant drop outs and no phone when they need it. across the road the house with the FTTN box out the front is amazingly 800m away and is lucky to get 25MB/s. its just a lotto with FTTN.

    My ADSL sync was 6MB/s.

    I pay $99 a month for unlimitted 100MB/s. I'm ashamed to say i've already hit 4TB this month. (all legit iso ofcourse)

Login or Join to leave a comment