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Telstra Friends & Family: Phone (Galaxy S8, Pixel XL + More) + 15GB Data - $59/Month (24 Month Contract)

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Telstra Friends & Family: Phone (Galaxy S8, Pixel XL + More) + 15GB Data - $59/Month (24 Month Contract)
Go to Deal
hamza23 on 17/11/2017 - 16:46 telstra.com.au (29229 clicks)
Last edited 20/11/2017 - 19:33 by 1 other user

Facebook post for the promotion

Family and friends of Telstra staff can get a Pixel 1 32GB, Pixel 1 XL 32GB, Samsung S8 64GB, iPhone 6s 32GB or Telstra Signature 2 when they take up our $59/mth Friends and Family Go Mobile Plus BYO plan for 24 months with a huge 15GB of data and no additional phone repayments (Min cost $1416. Data for use in Australia).

The offer ends 25 December 2017, while stocks last

It's basically a repeat of this deal but with a ~$800 phone included as well (on 24 months instead of 12 month term).

Compared to this $49/month JB BYO deal, you are paying an extra $240 over the 24 months and giving up $200 JB gift card & 5GB of data; however you are getting a $600-$900ish phone included instead.

If you value the Galaxy S8 at $800 (I think the cheapest deal we saw was $799 for Bing Lee) then you are paying $640 over 24 months for the 15GB contract = $26.66/month which seems like a great deal on the Telstra network and also no upfront cost required. That's probably the best value there since the Pixel XL and iPhone 6s are older models but they are options for Apple users or someone not wanting to go down the Samsung path.

CIS for the $59/Plan. 15GB data, unlimited calls/sms/mms/voicemail, no international calls.

Only available for recontract, new activations and port-ins on the $59 Friends and Family Go Mobile Plus BYO plan for 24mths with a Google Pixel 1 32GB, Google Pixel 1 XL 32GB, Samsung Galaxy S8, iPhone 6s 32GB or Telstra Signature 2. Not available with any other offer (including second service credit or port in credit) except Telstra staff discount.

Note: You may be able to receive an extra 5GB of data via the chat popup. See here.

Mobile Apple Google Mobile Phone Phone Plan Samsung Android

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closed Comments

  • stratbargain on 18/11/2017 - 16:27
    +1

    Just switched both of my JBHIFI deals across ($400 JB Vouchers for 2 months service :D ). Lost 5gb of data in the data pool (40GB down to 35GB) and it's a 24 month contract which I didn't want, but at this price I'd be stupid not too.

    I'll sell one S8 (the wife already has a Note 8) and I'll keep the S8 for myself. Puts me way ahead overall.

    • impoze on 18/11/2017 - 17:06

      so you had already signed up to the original JB hifi offer, then resigned to this new plan?

      I might try the same then.

      • stratbargain on 18/11/2017 - 18:56

        Yep. 2 months in. $200 voucher. No questions asked.

  • [Deactivated] on 18/11/2017 - 16:32

    This "deal" will expire within 3 days.

    • akyeeeahdude on 18/11/2017 - 16:56

      Why do you say that? Expiry date is shown as Christmas.

      • stratbargain on 18/11/2017 - 17:03

        "or while stocks last"

        • AjsGuns on 18/11/2017 - 17:08

          Yeah it wont last until Christmas, But some of those phones are pretty old/average being offered. I mean the IPhone 6s is like 2 generations ago now. They will also want to move on the S8 with the S9 coming in a few months. Just like how optus had the S7 with 7gig for $54 a month around this time last year and JB HI FI had the S6 the year before around this time for $600 buy out. There are also many people on long contracts who can't take up the deal, my mum for instance is on the S7 optus deal from last year which still has 11 months to run. I'm assuming she would be out $300-$400 if she wanted to pay the ETC (which she would refuse to do).

        • stratbargain on 18/11/2017 - 17:12
          +1

          @AjsGuns:

          S8 might be 8 months old, but it's also still using the same CPU as most new phones. So you could say it's still a current phone. Sure it will be replaced with a new model in March/April but you're no worse off than buying a Pixel 2, V30, 5T etc. All use the same 835 CPU and have 4-6GB Ram.

          But I do see what you're saying… For me I'll keep the S8 for a year or so and then grab an outright phone to finish out the contract.

        • AjsGuns on 18/11/2017 - 17:18

          @stratbargain:

          Oh, its a great deal. I ordered one for myself ;). I'm just saying why I could see it still lasting a week or two and not being shut down in the next couple of days.

  • Wiser on 18/11/2017 - 17:11

    Seems this is not to be advertised.
    I was with telstra chat and they advised me to call 132200. However the lady on the phone was so rude and I was told if I am not staff not eligible to get this offer
    I went to the store and signed up(re contracted from 59 BYO plan FROM JB HIFI) ordered S8 for 59 however my data allowance down to 15GB.the guy tried to increase it to 20GB. He was not sure that will go through or not.

    • stratbargain on 18/11/2017 - 17:13

      The lady is an idiot. It's showing up as an ad on Facebook

      https://i.imgur.com/aINdYAa.png

      • Wiser on 18/11/2017 - 22:08

        Yes she was an idiot and she was so rude I had to report this to her manager.
        She was angry about I called the support third time. I agree that they were not aware of the deal completely but that wan no reason to be rude.
        Any way I got the deal done at local telstra shop.

  • j2ez on 18/11/2017 - 17:24

    Success! After a couple hours on live chat, I was able to upgrade my BYO plan to this deal. Thanks OP!

    • impoze on 18/11/2017 - 18:37

      were you on the $49 JB hifi $200 deal?

      • j2ez on 18/11/2017 - 21:50

        I signed up with Telstra a couple of months ago on that gift card deal. I just had to ask if I could upgrade my BYO plan to this current one via live chat. I did have to speak to a couple of operators however I got there in the end. Don't give up! Couldn't land the extra 5gb, but a brand new phone to replace my horrible Iphone 6s, can't go wrong!

    • dexx on 18/11/2017 - 21:35

      did you get to keep the gift voucher and the 20gb a month?

      • j2ez on 18/11/2017 - 21:53

        I sure did, so in theory I get a $200 gift card & a free Samsung galaxy s8 but lose 5gb. Guess I'll just have to be proactive and download my music onto my new phone instead of streaming it everyday.

  • 190978314 on 18/11/2017 - 17:44

    If anyone who wants to upgrade the BYO plan is better walk in local telstra store and talk to them, they are very helpful, but call the 132200 number, most of time is oversea Indian answering the phone, the service is big different :(

  • bc33 on 18/11/2017 - 18:06

    can i order with an ABN ? or must be personal use?
    seems no where i can input the ABN …..

    Edit : chatted with Telstra online… it is for personal only. Cannot add the ABN.

    • LDS on 18/11/2017 - 18:42

      You can go into a telstra shop and get your mobile number changed onto a consumer platform Whitch takes a few days. (Bring 100 points of ID.) then you can get this F&F deal.

      • bc33 on 18/11/2017 - 19:36

        are u saying that I could put an order under my personal name first? AFter activated and all working fine, go to telstra shop to transfer the account to my ABN ?

  • leexm101 on 18/11/2017 - 18:26

    Got a text message state.Your Telstra mobile order has been stopped. Please call us on 1800 096 566 for more information.
    Anyone else got same message?

    • moo on 18/11/2017 - 18:42

      Haha. No mobile service 4 u!

    • firepowered on 18/11/2017 - 19:01

      when did you sign up?

      • leexm101 on 18/11/2017 - 19:08

        This morning

        • julz15 on 18/11/2017 - 19:47

          What happened when you called up? Did u already have the phone?

    • firepowered on 18/11/2017 - 21:42
      -2

      ok turns out they are cancelling all online orders unless you can provide a friend's/staff name at telstra.

    • MasterMirage on 18/11/2017 - 22:01

      That happened to me and it was because they wanted 3 forms of ID, proof of employment and a utility bill to be brought in store.

  • Canberran on 18/11/2017 - 19:10
    +2

    I spent all day trying to get the best deal for this. JB-HiFi rep couldn't give me the 20gb, so I went to Telstra Store who were flat out and basically told me to go away unless I knew someone who worked at Telstra.

    So I went on the Sales chat twice, both said they couldn't do it. I tried calling the number the 2nd gave me, but was on hold for 30mins.

    After pure frustration, I tried a THIRD time on chat. This time, SUCCESS. However, Rep could only apply the additional 5GB AFTER I placed an order. So I did online, however he said the order "hadn't gone through yet". I asked if I could cancel the online order and went to JB-HiFi if I could apply the data then. He assured me yes. I made him place a note on my account, saved the transcript record, and went to straight to JB. He helped me, after laughing. All sorted now with a brand new S8 and 20GB (I had to go back onto chat later and gave them the Interaction Record).

    TLDR: Only some sales rep will apply extra 5GB AFTER you've ordered. :)

  • solidussnake on 18/11/2017 - 19:13
    +1

    If only telstra offered this normally they would get the whole of Australia's business lol

  • madturbo123 on 18/11/2017 - 19:13

    I ordered an s8 phone on the 59 plan with 15gb last night and thought I'd give as others have done about requesting the extra 5gb and it was a success.

    • virhlpool on 18/11/2017 - 19:43

      Is this offer valid only for friends and family of Telstra employees? Did you know anyone? How do they check it?

  • T1 on 18/11/2017 - 19:31
    +5

    Fingers crossed this all pans out…
    - Got the $200 JB voucher the other week
    - Changed to the F&F offer with the extra 5GB via the online chat
    - $105 Cashrewards tracked.

    • LakeVostok on 18/11/2017 - 20:57

      @T1, how did you find this deal on the telstra site after clicking through the cash rewards site? i can't seem to find it if I go through the cashrewards site.

      • T1 on 18/11/2017 - 21:03

        After clicking through to the telstra site, i just copy and pasted the url of the direct link to the offer.

        • LakeVostok on 18/11/2017 - 21:06

          lol witty! thanks

        • sfac on 18/11/2017 - 23:45
          +1

          How did Cashrewards know you sign up a Telstra plan when you changed your plan through Online Chat?

        • T1 on 19/11/2017 - 15:10

          @sfac:

          I gave the online chat rep my ref number after completing the F&F order and they added it.

        • sfac on 19/11/2017 - 16:04

          @T1:
          Are you a new customer or just upgrading from a byo plan?

        • T1 on 19/11/2017 - 18:00

          @sfac: upgrading from byo (the jb deal)

    • Gowrie29 on 18/11/2017 - 21:10

      Well played. This is what i what i want to do. Not confident enough to pull the trigger. I don't want to be stuck with the JB deal as I actually need a new phone.

    • dealsucker on 18/11/2017 - 21:38

      I did the same. No luck yet on cash rewards

    • meat030 on 19/11/2017 - 09:50

      Hi,

      how did you manage changing from BYO to F&F via chat and at the same time get cash rewards ?

      Also every time i've asked to upgrade to f&F via chat they said yes its possible but you need to call the sales number

      • T1 on 19/11/2017 - 18:04

        Maybe it was just luck. I said to the rep that i was interested in signing up to the F&F deal but the only thing holding me back was the 5GB. She just said to let her know the order number once I'd finished the sign up process online and she would apply it.

  • virhlpool on 18/11/2017 - 19:45

    How have people been able to order online if they need to be friends and family with a Telstra employee? Do you need to submit any details while placing an order online?

    • T1 on 18/11/2017 - 19:51

      They don't ask you on the online signup form

      • firepowered on 18/11/2017 - 21:41

        no but they cancel your order until you can provide a friend's/staff name at telstra

        • julz15 on 18/11/2017 - 21:56

          Is that what happened to you?

        • firepowered on 18/11/2017 - 22:02
          +1

          @julz15: yep got a SMS that my order stopped and i called up to enquire.
          then i tried ordering again via online chat and got told straight up that need to do in store as its another team that processes these friend and family offers manually so cant be done via chat.
          im heading to jbhifi tomorrow to get it done on the spot and hopefulyl walk out with new phone.

        • swxfty on 18/11/2017 - 22:06

          @firepowered:
          Do jb offer this same deal on the spot ?

        • 8azinga on 18/11/2017 - 22:26

          Did you click the link from here before it was getting redirected?

        • Pecan on 19/11/2017 - 19:08

          @firepowered: Are you porting in or an existing Telstra customer?

  • anthem29 on 18/11/2017 - 20:21

    Was paying $39/month for 15gb on 2x BYO Plus GO plans. Increase of $20/month for me, so effectively paying $480 each for new S8's.

  • elGusto on 18/11/2017 - 21:07
    +1

    On online chat they waived the termination fee from my BYO telstra (friends and family $49 12gb plan) and added the 5GB after I mentioned that there was a JB hifi deal that offered 20GB etc. Worked first try!

  • Gowrie29 on 18/11/2017 - 21:09

    So is this possible? Can you port over from another carrier and take advantage of the BYO JB HI FI deal and then upgrade at a Telstra shop/online to the Family and Friends Deal?

  • NocteRegem on 18/11/2017 - 21:49

    Has anyone got this to work ordering online? Mine errors and says to call at completion of the online form..

  • 190978314 on 18/11/2017 - 21:57

    Hi, I just brought my number back to telstra BYO$39 plan today ,can anyone please explain in detail how cash rewards work?

  • swxfty on 18/11/2017 - 22:05
    +2

    Just got a message saying my order has been cancelled.

    Went into the chat and they said I need to do it inside and provide ID and proof of employment…

    Not sure why. Anyone else have this issue ?

    • MasterMirage on 18/11/2017 - 22:28

      Yes, went in this morning and cleared things up.

      Edit: Provided license, passport, bank card + payslip + utility bill

      • ChillBro on 19/11/2017 - 00:37

        Were you able to get the phone + SIM right away or did they send you back to online/livechat?

        • MasterMirage on 19/11/2017 - 13:11

          Had to call them up afterwards to process the order and I should get the phone Wednesday

      • swxfty on 19/11/2017 - 08:01

        Did you need to provide a name of a Telstra employee

    • dle on 19/11/2017 - 21:27

      @swxfty, how long after you ordered online did you got the message? Did you receive the order confirmation email before that? The person chat to me didn't mention about bring ID or bill to store to verify at all.

  • bingsta on 18/11/2017 - 22:43

    anyone got the name of a telstra friend we can all be friends with?

    • ChillBro on 18/11/2017 - 23:47
      +11

      Take your pick.

      • scrypton on 19/11/2017 - 02:48

        Assuming that they are Telstra customers :)

        • bingsta on 19/11/2017 - 08:53
          +1

          i chose steve…he looks friendly

    • 8azinga on 19/11/2017 - 10:21

      Don't need one. The deal was advertised elsewhere to public

    • johnno1987 on 19/11/2017 - 10:27

      Anyone of these guys if it comes down to it and you really have to provide a name.

  • Adzyone on 19/11/2017 - 05:08
    +1

    5gb bonus confirmed. Via online chat.

    Screenshot; http://tinypic.com/r/330zehd/9

  • nooberBAM on 19/11/2017 - 09:16

    I've tried the online chat with 3 different staff now and all had no luck - most say no to giving 5bg and can't sign up in the chat :(
    My luck is horrible!

  • Carlton95 on 19/11/2017 - 09:26

    Your doing it wrong.

    Say a browser popup said you where offered 5gb bonus data if you speak to sales.

    Found it very easy.

  • swxfty on 19/11/2017 - 09:38
    +1

    Why are Telstra offering online sales , and then cancel because you need to provide identification and payslips ?

    • 8azinga on 19/11/2017 - 10:18

      Maybe your credit rating?

      • swxfty on 19/11/2017 - 10:21

        Just checked. "excellent" rating. So can't be that.

  • kogi on 19/11/2017 - 10:08

    Can I add this to a business account?

  • UnderObservation on 19/11/2017 - 11:00

    Im going to try my luck at the 5gb after i recieve the phone and port my number. Seems like thats what a couple of people have been told

    • akyeeeahdude on 19/11/2017 - 13:15
      +1

      I submitted my order yesterday afternoon - three live chat agents said no to the 5GB bonus, prior to me submitting the order.

      I then tried again after submitting the order and after some brief back and forth with the Live chat agent, they agreed to. All I said was that the pop up 5gb bonus appeared when I was signing up so I discussed it with a live chat agent and they told me to ask for it AFTER I had submitted the order.

  • Iceworkz on 19/11/2017 - 13:54

    Thanks to OP. I just signed up for this offer and got the extra 5GB from chat agent during signup. They asked if I was existing Telstra customer, which I am.

    Update: Just got email confirmation of order, hopefully Cashrewards will track as well.

    • Mega Vanillish on 14/12/2017 - 23:07

      How did you get Cashrewards to track by signing up via the chat agent?

      • Iceworkz on 17/12/2017 - 12:25

        No I signed up by filling out details on link provided. Only used chat to ask for the extra 5GB.

        Not sure cash rewards still applies on this deal ?

  • texx on 19/11/2017 - 14:01

    Just signed up.
    I entered chat and said the pop up offered 5gb bonus.
    They asked if I was a customer and I said my wife used to be.
    Bingo. Added.

  • dle on 19/11/2017 - 14:06

    Just signed up as well. Pop up windows offered 5GB. Chat with agent and told them that I'm with TPG and got it booted up to 20GB.
    Also activate the Cashreward plugin on Telstra page and can see the Telstra in click history.

  • SpaceNinja on 19/11/2017 - 14:22
    +3

    Best deal ever: 20 GB, Telstra Coverage, Free Phone. Thanks @hamza23 & @gopi_kv2004 you just made many lives better.

  • alz on 19/11/2017 - 14:25

    Very enticing. Thanks!

  • swxfty on 19/11/2017 - 14:27

    Just left JB hi-fi. They are offering it to anyone that comes in.

    Left with the plan, however wasn't able to get a $10 porting discount or extra 5gb

    • julz15 on 19/11/2017 - 15:16

      which JB? I haven't received any text messages from Telstra so hoping my order goes through. Otherwise will have to head to JB during the week. Were you a previous Telstra customer? wondering why they cancelled your online order in the first place.

      • swxfty on 19/11/2017 - 17:17

        Southland

        They cancelled it because they couldnt confirm my identity with the ID I used (passport number).

        Went into jb with driver's licence and Medicare card and got everything done in the spot.

        No not a Telstra customer.

  • Lukey90 on 19/11/2017 - 14:44
    +1

    Just signed up online. 15gb and got the extra 5gb data applied, per month.

    Live chat rep sent me a link to sign up and once completed i provided the order number to apply the additional 5gb.

  • UnderObservation on 19/11/2017 - 15:04

    Just tried again. Guy told me my order is in pending status and to chat again in 24 hrs to have the 5gbs applied.

  • running on empty on 19/11/2017 - 15:34

    I always thought BYO plans were separate from the phone repayments, I'm wondering if you wanted to change to another telstra plan later (if it offered more date etc) if you would have to pay out the phone contract?

  • yakzu10 on 19/11/2017 - 16:05
    +5

    Okay, I am going to share my experience with everyone here as people have shared their good experiences with us to get a better bargain.

    So maybe a month ago I went into JB Hifi to take up the their $59 Sim only plan down to $49 if you port from another carrier to take advantage of the $200 giftcard, and I was happy. Now after someone has posted the Telstra Friends and family offer for $59 with a 15gb a month with a new Phone, I thought that wasn't a bad deal, as I was reading into people's comments having luck with getting an additional 5gb added to sweeten the offer, I tried my luck with Online chat only to be denied twice. In the end I still ended up going for the 15GB instead and signed up online and was given a confirmation number. Anyway I thought I would give it another shot at requesting another 5gb with the online chat, and voila, the rep asked for my confirmation number and personal details and she added it via chat.

    So don't give up via chat as they will do it for you. And and she also confirmed that there will be no penalty for re-contracting from my 12 month sim only plan that I signed up with JB hifi.

    Hopefully this helps with other's who are still on the fence on this one.

    Cheers guys

  • dle on 19/11/2017 - 16:39

    Next stop after the signing up the plan. Any recommendation for getting a decent case for S8 quickly?

    • Lukey90 on 19/11/2017 - 19:25
      +1

      Looking at the Poetic Affinity case for S8. Few on ebay. Combine with targeted $5 off :)

    • bundyoz on 19/11/2017 - 19:49
      +1

      Just scored the Tech21 Evo wallet for mine. History isn't good with this case though. 2 pins break, but JB replace it under warranty. My old s5 evo wallet was awesome, but this new one has a very dubious track record. Have complained to Tech21 as my son has gone through 2 of them with the same issue. Still, it's the style I wanted so…..Interestingly, when I was in at Samsung getting a replacement charging cable, all the staff had…..yep, Tech21 cases on their own gear. :)

    • mikokik5 on 20/11/2017 - 01:58

      managed to get JB Hifi to throw in the samsung clear-view case when I got it from JB. Try your luck.

  • tyvod on 19/11/2017 - 20:57
    +1

    Has anyone visted Telstra store to verify their ID (3xproof, utility bill and pay slip)? How long did the process take? I'm going tomorrow and was wondering if I can just start a new application so I can get the device on the spot.

  • raytriplej on 19/11/2017 - 22:04

    I really want to get this offer, my brother works for Telstra. But in 24mths 15GB will not be enough and I don't want to pay to get out of the contract.

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