Aussie Broadband NBN: 1 Month Free or 1 Year Double Data, Plans from $40/month (New Customers)

1541
WPFREETRIALWP12MONTHDD

Offer 1 – First month free, 6 months double data
The classic Whirlpool special. First month free with 6 months of double data on any residential or small business plan. One offer per location ID, can't be combined with any other offer. Online signup only, new customers only. Use promo code WPFREETRIAL in the online signup system for this offer.

Offer 2 – 12 months double data
This is our longest ever double data offer. You get 12 months of double data on any residential or small business plan. One offer per location ID, can't be combined with any other offer. Online signup only, new customers only. Use promo code WP12MONTHDD in the online signup system for this offer.

Both offers work with our new slider plans and you can change plans at any time and the double data will follow with the plan change. For example select 250GB this month and get 500GB, slide to 700GB next month and get 1400GB etc.

These offers are available on all the speed tiers we offer but we will be releasing a third offer for the 150/100 tier in a couple of weeks. If you have an interest in this tier and are on FTTP then you may want to hold off. It won't be a double data offer for that offer, it will more be around a short term discount on the 150/100 tier as a trial for those wanting to see what super fast speeds are like.

As a bonus for those who signed up on the one month free whirlpool promo code (that didn't include double data), we will automatically apply the 6 months double data component to your account from the next billing period start, so you will also get a full 6 months of double data (regardless of plan). This is limited to those who used the Whirlpool free month code WPFREEMONTH (which is now retired).

Limited time
Like all special offers, the above two have a time limit. They are available for orders placed between now and 31 March 2018, we may extend past this date if the offer is well supported.

Per Phil Britt founder and Managing Director for ABB

{Edit}
per sunshine moon:
There is no doubt that a few other competitors have pricing that is better then ABB and for me that is a bit disappointing.
But the fact that I can depend on my speed to be consistent and within rage of what I purchased, the EXCELLENT customer service and personal notifications when there are known issues means more to me then saving a few dollars each month.

You can feel free to shop around and get the product that suites but do do your homework to be sure you are getting exactly what you need and want.

{edit} 18 Feb
Some or many price points have changed for the better- go here https://forums.whirlpool.net.au/forum-replies.cfm?t=2705337 to see what they are or to the deal as they are updated there also.

Aussie Broadband

Related Store: Aussie Broadband

Comments

  •  

    Are Aussie Broadband known to apply these offers to existing customers if you ask?

      • +20 votes

        Name an ISP that does reward existing customers in such a way?

        • -2 votes

          Churn and come back to ABB to get access to double data.
          Pathetic!

          Quote: If you’re a past customer returning and it’s been more then 31 days then you can use the code. -Phil Britt
          http://whrl.pl/Re5NYf

        • +24 votes

          @chupa chup:
          I guess my thinking is different. I would rather have a sustainable decent ISP around like Aussie that are quite transparent and have Aussie-based tech support. You aren't under contract and there are cheaper alternatives available .. so why don't you look elsewhere? But we both know you won't do this.

        • +8 votes

          Interestingly Telstra! They moved me to first 1tb plan then unlimited for the same price.

        •  

          @Sharp:

          Telstra

          Rewards loyalty

          Hahahaha, riiiiight.

        • +1 vote

          @Sharp:
          That's a fair point. However, I'd be interested to know whether or not they increased their CVC in line with these quota increases? Increase in quotas without a corresponding increase in CVC would equal congestion I'd imagine (unless they already had capacity headroom).

        • +3 votes

          Iinet upgraded me from 1000g to unlimited and lowered the price.

        • +5 votes

          @thatonethere: Well… they didn't specifically upgrade you, they changed their plan structure.

        •  

          @thatonethere: this is more due to NBN changes rather than generosity from iinet

        • +6 votes

          I know I am going to get flamed for this one, but Buzz Telco extended the discounted pricing for 12 months to their existing customers. I am paying $29 p/m for 25/5 unlimited and its worked well for me.

        •  

          @kza2610:
          I won't be flaming you. If that is your experience, that is great. I know when I used Buzz (in the early days) I had such bad congestion that it was unusable. After two weeks I couldn't bear it and moved on. If Buzz have improved since then, good on them. Unsure how they can sustainably offer an unlimited 25/5 plan for such a low price and not be congested.

        •  

          @kza2610: their website looks really dodgy. e.g. terms around returning modem at your cost within 30 days if you cancel at any time (presumably also applicable if they screw you on bandwidth). The wording seems to suggest they only make best efforts and probably have congestion issues even now (e.g. mentioning typical speeds in the evening suggests they don't have enough bandwidth)
          I also think these guys are the ones a friend recently said had their business disconnected for for quite some time with bugger all ISP support.

          why do you bring them up? Just the cost??? Cheap cost without service isn't cheap as I constantly am reminded of with my current provider Exetel so please let us know why you mention buzz telco here?

          Note lots of people are lucky so if you've had no issues that doesn't mean the ISP has done a good job. It may mean you're one of the lucky NBN subscribers or one's that happen not to be paying much attention to your service anyway. (e.g. not using it heavily)

        • +1 vote

          @paulojr: Hello. I brought it up to answer Noz's statement about which ISP rewards current customers.

          I am well aware of the problems that they were facing, but my start up date was a month or two after that although I signed up in August for a 2 year contract. However, the experience I've had with them personally is good so thats why I commented. I think I would qualify as a moderate user, hubby games online a lot, and I have Netflix running when I get home. I did say that I was on a 25/5 plan as I personally dont see the need for anything close to 100, downloading movies for me takes about 10 minutes or so anyway. I can't comment on the quality of the 100/40 and havent met any congestion. I am very happy about my service as before Buzz, I was on Iinet's 'offnet' ADSL2, paying $80p/m for 100gb. My average speed then was 0.8mbps but never higher than 5. But other people have great experience with them so I guess YMMV.

        • +1 vote

          Optus last year upgraded my 200gb download limit to unlimited. I received an email one stating that this would happen. I was at the time half way through my contract.

        • -1 vote

          @noz:

          I guess…

          Sums up your post.

        • +1 vote

          @chupa chup:
          When people start cherry picking words without context, you know they don't have any decent comeback arguments.

        •  

          @Jake Elwood:
          Just like with Telstra, I'd like to know whether or not there was a corresponding CVC increase. Anyone can increase quotas, that alone won't cost them anything if they aren't purchasing extra quota at the other end.
          Also, offering unlimited is not a positive thing in my opinion. I prefer an RSP that does not offer unlimited plans.

        •  

          @noz:

          You aren't under contract and there are cheaper alternatives available .. so why don't you look elsewhere? But we both know you won't do this.

          You have no idea whom I'm with champ.

          You're just guessing. ;)

        •  

          @Jake Elwood: Interesting. Did you prompt them to do this (and if so how) or was it automatically done? Cable, NBN or Adsl?

        •  

          @kza2610: thanks. interesting. Hard to say with the 25/5 plan as its not really stressing the infrastructure. I'd be looking at the 100/40 option. But thanks for the detail. I might be worth a call to see what they have done about their service quality.

        •  

          @paulojr: no they sent a generic email saying it would be upgraded to unlimited.

          I am on NBN with the top tier speed (which was another free upgrade I got when singining up years ago along with 6 months free I’m a 24 month contract.) My cost before free months is $70.

      • +10 votes

        ABB rewards existing customers by letting you stay on whatever plan you are on, even if they bump up prices for new customers.

        Also, please do not confuse this as rewarding new customers. This has nothing to do with that. This is called marketing. It is to encourage people who have not already joined the business to join the business. Thus your customer base grows. Marketing 101.

      • +2 votes

        They must of lost a heaps of customer with there new plans…. Guess this is a way to get them back.

        • +1 vote

          Im with Telstra on their hfc no matter what time of day I test I hit between 114 and 116 mbs down( edit note paying for 100 down), not just on Speedtest.comits also steam downloads even torrents. My service Has been very solid where in the past 12 months it has only been down for 3 partial days due to nbn co messing with the lines. While I do pay more than I’d say most of you people do ( $99 for the internet at their top speed tier, Foxtel and home phone). Overall the service has been good, though their customer service is shit house at best due to the overseas call centre ( if you can get through to their Australian call centreit’s good).

          When I signed up originally they were offering me 500 gig data, they upgraded me to 1 tb then to unlimited. While most of their deals are only offered to new customers some times they do reward their existing customers.

  • +3 votes

    lol, Phil Britt is not just an "employee" for ABB. He is the founder and Managing Director.

    • +13 votes

      He also loves speed tests.

      • +11 votes

        Yep. In fact, he encourages you to run them once per hour, just to make sure Aussie Broadband still has the best network.

        I haven't run one since this morning. I'll go run another one and post the results in the Whirlpool Aussie Broadband forum, just to impress him with the results. I'm sure he'll be really happy and consider it a great use of his network's resources.

      • +4 votes

        I've never laughed harder than when he was complaining about people using his service.

        "Stop doing what you paid for so much!!!"

    •  

      John Stone I was unsure of his title… I will update.. Thanks

  • +16 votes

    I'm thinking of changing from Aussie broadband. I have found them to be on the expensive side and not necessarily any faster than others.

    • +1 vote

      They're more consistent with their speeds I have found but i agree they are rather expensive especially when compared to Mungi and other budget

    • +15 votes

      They are not just about speed. They make sure they do not oversell so you get better speed consistency, they have the best support of any NBN provider, they care about their customers and prove it daily, and they do an excellent job of keeping you informed of things that may or will effect your internet.

      • -16 votes

        How does not selling the parts of the network that are congested help people? Like I'd rather have a shitty internet service than none. I've seen a few comments of people who can't get AussieBB because their node is oversubscribed. So they are only selling the parts of the network that aren't congested and has nothing to do with the premium you pay.

        • +18 votes

          If you would prefer to have a congested network you can go with another company.

        • +10 votes

          How does not selling the parts of the network that are congested help people?

          Because if they oversell the network it is bad for everyone on the POI where it is oversold as peak time speeds suffer.

          It's like overselling plane tickets, when it is busy not everyone with a ticket gets a seat.

          Aussie is trying to stop this and saying, "sorry the plane is fully booked we can't sell you a ticket" instead of selling you a ticket and hoping that someone doesn't turn up.

          has nothing to do with the premium you pay

          Except that it does.
          The premium you pay means that when you go to use your 100/40 connection at 7pm you will get the full speed you are paying for.

        • -10 votes

          @spaceflight:

          Aussie is trying to stop this and saying, "sorry the plane is fully booked we can't sell you a ticket" instead of selling you a ticket and hoping that someone doesn't turn up.

          they can still do that, TPG and Telstra could as well. but there is no need to overcharge people.

        • +2 votes

          @Savas: Isn’t the premium to cover their more expensive, dedicated Telstra backhaul rather than the cheaper, congested AAPT or Vocus backhaul?

        • +6 votes

          @Savas:

          they can still do that, TPG and Telstra could as well. but there is no need to overcharge people.

          TPG and Telstra oversell their services, you cannot offer unlimited internet in Australia on the NBN without congestion issues during peak hours at the very least. It's simply not possible and anyone who says otherwise has no idea what they're talking about.

          If you want an Australian based operation with Australian staff who answer the phone quickly and sort things out without having to repeat yourself thirty times you have to pay for this.
          If you want an Australian based operation that upgrades network capacity before adding new customers you have to pay for this.

          Google "Telstra NBN Congestion" and see how many results you get.

        • -4 votes

          @Maverick-au: I'm confused because Stix said they use Telstra backhaul, and your saying Telstra has congestion. but my point was in these areas where the nbn is congested, Aussie Broadband would rather offer no service than the best possible service they can try to provide.

        • +2 votes

          @Savas:
          just one example:
          Telsta - 100Gig 20mps = 70.00
          ABB - 100Gig 22mps = 55.00

          Service/support is horrible for Telsta but outstanding for ABB.

          so you can expect the same or better from ABB seeing as they use the Telstra backhaul.

          For us who love ABB we are thankful they stop sell when the tank is full until they add more petrol and start sell again…

        • -4 votes

          @Sunshine Moon: my TPG 24.5Mpbs (fixed wireless) $70 Unlimited so i don't see your point. it sounds like you POI is congested?

          also if you only need 100GB you would probably be better on Optus 4G for slightly more but faster speeds and then you can take it wherever you go.

        • +2 votes

          @Savas: my POI congested? what does that have to do with my response? I was not quoting my speeds but price point comparisons

          I get on average 95/33 myself, never drops below 88/30 and I have the 100/40 I pay for with ABB.

        • +2 votes

          @Sunshine Moon:
          Telsta - 100Gig 20mps = 70.00
          ABB - 100Gig 22mps = 55.00
          Internode - 100GB 50Mbps = 54.99 (Typical evening speed: 42.8 Mbps)

        •  

          @spaceflight:

          Well that is just wonderful for the NBN FTTN impoverished few isn't it. Let the crappy copper and line faults/congestion languish, and bit by bit the nation's ISP's progressively introduce "profiling and denial of service" on selected nodes where some of us have fat chance of EVER scoring a service better than 25/5. What a way to build an equitable 21st century internet network.

          I did try to apply to ABB to come on board, but received the dreaded "ABB screen of death", declaring that they could not allow me to come onboard due to the oversubscription on my node - 80% full gibberish. "Try again in April"

          Then to add insult to injury ABB then proceeded to fire off an unsolicited email to invite me to come on board down the track. No thanks. I am really happy with my forced purgatory to Buzz Telco and saving a mint in the meantime. Thanks for nothing - err actually for saving me a fortune.

        • +2 votes

          @Savas:

          Have you considered that by signing more people up to oversubscribed POIs, they would be degrading the service for all customers already on that POI? They are doing exactly the right thing - waiting until the POI is upgraded before signing up more customers - and you are flaming them for it.

        • +1 vote

          That will vary depending on your POI and the last mile. Many companies have stopped selling 100Mbps on FTTN now, as so many can't get it, and the support and Ombudsman calls suck all the profits. Over half the people who ordered 100Mbps cound not get that much (FTTN exclusive problem)

        • +3 votes

          @Savas: I believe ABB use dedicated Telstra backhaul so it isn’t shared with Telstra customers.

        • -3 votes

          @Savas:

          I'm confused because Stix said they use Telstra backhaul, and your saying Telstra has congestion.

          Are you being obtuse or do you really have no idea? Telstra wholesale has nothing to do with Telstra retail. Putting in your own links using Telstra wholesale has nothing to do with Telstra retail.

          It's truly amazing how people that have no idea at all but are willing to parade around as experts on the subject.

          but my point was in these areas where the nbn is congested,

          The NBN does not suffer congestion, service providers suffer congestion. This is NBN 101 so I'm surprised that an expert like yourself isn't aware.

          Aussie Broadband would rather offer no service than the best possible service they can try to provide.

          Not correct, Aussie Broadband stop connections whilst they are awaiting upgrades to the connection. They generally order these in advance but sometimes there are delays. Often the upgrade can be done instantly but other times there are fibre or termination equipment upgrades that cause delays.

        • -3 votes

          @aussea:

          I did try to apply to ABB to come on board, but received the dreaded "ABB screen of death", declaring that they could not allow me to come onboard due to the oversubscription on my node - 80% full gibberish. "Try again in April"

          Truly unbelievable that someone can be upset because a company puts its customers before it's profit.

          Then to add insult to injury ABB then proceeded to fire off an unsolicited email to invite me to come on board down the track. No thanks. I am really happy with my forced purgatory to Buzz Telco and saving a mint in the meantime. Thanks for nothing - err actually for saving me a fortune.

          Amazing, I'm glad you didn't join AussieBroadband because you don't sound like a user that appreciates a quality service. Good luck with Buzz Telco but what happens when people like you sign up to your node which is oversold? Oh that's right Buzz Telco will let them sign up and all users will suffer congestion.

          Buzz Telco are clearly better just like the parent that never says no to their children… Right?

        • -1 vote

          @Savas:

          also if you only need 100GB you would probably be better on Optus 4G for slightly more but faster speeds and then you can take it wherever you go.

          WOW. You're qualified to become communications Minister with inane statements like that. I'm amazed at the ridiculous comments you keep making.

          What next? "Wireless is the way of the future" or "fibre is outdated technology" or "no-one needs more then ….."

        • +2 votes

          @Maverick-au: Eh? Please explain? Sucked into the misleading vortex of exclusivity and unfettered CVC access - much?

        •  

          @Maverick-au: Obviously we need fixed line connections for the amount of data we need. JetBombat was the one that give me the 100GB example.

        •  

          @Savas:

          Obviously we need fixed line connections for the amount of data we need. JetBombat was the one that give me the 100GB example.

          Fixed line connections have nothing to do with the amount of data, it's about reliability and scalability.

        •  

          @Maverick-au: what does scalability mean?

        • -1 vote

          @Savas:

          what does scalability mean?

          For someone who keeps portraying himself as an expert you sure do post a lot of incorrect information. A fixed line connection like fibre is easily scaled in speed by changes to the termination equipment.

          "In new construction, fibre costs about
          the same as copper, so why would an
          operator or property developer install
          an old technology like copper, which is
          technologically obsolete? Why would
          they consider a wireless system, which
          is fundamentally limited in capacity? A
          single strand of fibre-optic cable can, in
          theory, carry more data than the entire
          radio frequency spectrum combined. Even
          in an existing network with good quality
          copper cables, the ability of fibre to meet
          our insatiable demand for bandwidth can
          push the economics towards fibre."

          Source: http://www.ftthcouncil.eu/documents/Publications/Primer_Upda...

        • +1 vote

          @Maverick-au: Seeing you said the nbn doesn't suffer congestion, what does Phil mean when he said "There are also areas of the nbn network that have congestion"?

    • +17 votes

      I was with ABB for 6 months on their whirlpool offer. While the speeds were consistent and good, I too found it a bit too expensive compared to others. I ended up going with Telecube and have been very happy.

      P.S. Just checked ABBs new plans, didn't realise they've bumped up the prices by $10 for most new plans. Makes it even more expensive than before.

      • +6 votes

        Yeap, same story. Switched to Telecube. ABB’s plans are no longer competitve for me.

        • +1 vote

          ABB are excellent and reliable since I joined 8 months ago but Telecube limited offer saves me $30/month and Telecube appears to be another up and coming Aussie NBN RSP with same reliable peak speeds as ABB.
          Swapping to Telecube later this month but if they don't work out would absolutely consider ABB again assuming they have offers like this

      • +3 votes

        I'm thinking of jumping ship to someone else - I've been with Aussie for a while but they're just too expensive now.

        Would you say Telecube's speeds are in line with Aussie's?

        • +2 votes

          For me they've been great. Consistent speeds during peak times. No issues streaming Netflix 4k. I even found speeds to my seedbox much better wth Telecube. Bigger download quota helps too. Of course YMMV.

        • +1 vote

          Yes, Speed are the same, and pings went down to ( connecting to servers out of OZ)

      • -2 votes

        didn't realise they've bumped up the prices by $10 for most new plans. Makes it even more expensive than before

        Remember that the new plans are shaped to 1mbit and not 256k

        Aussie said when they launched the new plans

        As a result, some prices have increased for the same speed and data limit, some have come down and some have stayed the same

        And also

        We'll be letting you know in the next few weeks if we think you would be better off on a new plan (and by better off, we mean getting a higher plan speed/data allowance for the same price).

        How many ISPs tell you they have new plans and that you can save money by changing :)

        • +9 votes

          Going from 256k to 1mbit when shaped doesn't justify the cost of extra $10 me thinks.

        •  

          "How many ISPs tell you they have new plans and that you can save money by changing :)"

          Pretty much all that post of WP do.

        • +3 votes

          Their plans seem to be more expensive now across the board. How many of their customers can save money by changing plans?

      • +2 votes

        same here. i moved to Telecube. Found their support to be as helpfull as Aussie, only higher allowances while still not offering congested "unlimited" plans. Telecube have even recognised a small issue on the Perth POI and are doing everything to fix the issue with constant updates. very good service form a "budget" telco

    • +3 votes

      They're definitely faster during peak usage times than just about any other ISP.

      I'd prefer a bit more expensive and a bit less quota if that means I can actually use the full capacity of my connection when I need it.

      • +2 votes

        They're definitely faster during peak usage times than just about any other ISP.

        Can you honestly state this with pure intent that it's correct?

        • +5 votes

          They're probably not significantly faster during peak periods than Telstra, which also has a well-provisioned network (but awful service).

          But compared with pretty much every other ISP? Absolutely.

          Aussie Broadband has staff constantly monitoring CVC capacity on every PoI. When the CVC nears capacity, they quickly buy more to ensure nobody gets a slowdown ever.

          On the rare occasion where they've dropped the ball on this, users have gone to the Whirlpool forums, posted a comment saying that they have congestion, and then the Aussie Broadband staff have upped the CVC capacity within minutes.

          That is an absolutely unheard of level of service for an Australian ISP, and would significantly add to their costs. But Aussie Broadband don't care that this costs a fortune. The company's main product differentiator is zero CVC congestion.

          With other ISPs, CVC capacity is often severely congested for months on end before the ISP upgrades it. If you're with Dodo or TPG and suffer from CVC congestion during peak times, good luck. Churning is going to be faster than waiting for them to fix it.

        • +3 votes

          @marlor:

          I never doubted that ABB were a relatively good ISP in comparison to Telstra, as I have been a customer of both of them for a while, but to say that they're faster than every ISP during peak times is a large statement to make.

        • +3 votes

          @marlor: mmm nice, this kinda of service reminds me of Internode back in the 2000's

        • +2 votes

          @Lorindor: The numbers show, however, that they actually ARE faster during peak times:

          https://www.itnews.com.au/news/nbn-retailers-show-signs-of-c...

        •  

          @Neon Kitten:

          The chart in that article shows that ABB are faster on their NBN100 tier specifically, but are on par with other provides on most tiers.

        •  

          @Lorindor: What happens when NBN finishes their discount to providers on the 50/20 tier remains to be seen, though. ABB's performance on the 100/40 tier shows they've got the network to a point where it's more than capable of handling even its more demanding customers at peak times.

        •  

          @marlor: speedtests with telecube even at peak times dont go below 90mbps

        •  

          @Lorindor:

          I never doubted that ABB were a relatively good ISP in comparison to Telstra, as I have been a customer of both of them for a while, but to say that they're faster than every ISP during peak times is a large statement to make.

          Not really because they are. What other ISP is so proactive in monitoring congestion and maintaining quality? None that I'm aware of.

      • +3 votes

        Can't agree any more. Some areas budget isp's might suffice, however, in many areas you will get congestion on most isp's. I've never had congestion with ABB. if it means paying $20 more a month for stable internet I will take it any day.

    •  

      I started of on Aussie but took up the 100/40 1TB plan for $69/month special with Telecube. On Telecube I get pretty well the same speeds but consistency of those speeds varies more depending on the time of day. That said, how reliant are you on having 100/40 every minute of every day? When Telecube speeds sometimes go down in the evenings, its to about 60/30 which is plenty enough for me. Another slightly annoying thing about Telecube though is there was a network maintenance outage and they don't seem to send out email notifications. At least I didn't get one anyway. Not sure what Aussie would have done in that scenario…

      •  

        Aussie send me text messages and an email when they have planned/unplanned outages

        •  

          Damn.. wouldn't have minded that tbh. Getting booted from a competitive overwatch game when you're about to win is a bit annoying ><

      •  

        I telecommute to my office in San Francisco.

        A 40% decrease in speeds means a 40% slower time to upload or download models and data to the deep learning workstations there.

        When I just want to get my data uploaded so I can go relax for the night, I’ll gladly pay money to get it done faster.

      • +2 votes

        Telecube are very proactive on enail.notifications. Check you are subscribed from Portal.

    •  

      I move from Aussie BB to telecube.

      Same if not better speeds and better pings.

  1. noz on 10/02/2018 - 12:14
  2. noz on 10/02/2018 - 12:02
  3. BradleyDS2 on 10/02/2018 - 14:09
  4. kazzman on 10/02/2018 - 12:39
  5. XeKToReX on 10/02/2018 - 13:34
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