Some Logitech Gear - 100% Cashback Via Online Redemption - Starts 1 Feb 2011

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Some Logitech Gear - 100% Cashback Via Online Redemption - Starts 1 Feb 2011

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Lflashi007 on 29/01/2011 - 03:23 files.ozbargain.com.au (4537 clicks)
Last edited 30/01/2011 - 00:06 by 1 other user

Some Logitech Mice, Keyboards, Webcams, Headsets and Cooling Pads are able to claim 100% cashback from Feb 1

see the website here
http://www.logitechcashback.com.au

still not a bad deal - given that after cashback, you essentially get the product for free

The stickers are on ALL the products at Dick Smith Arndale - and on the sticker it says, "Purchase me and receive 100% cashback". The upload is a photo of the sticker itself. I got excited as I thought I could pick up a logitech steering wheel with the cash back, but upon upon further investigation, I can see that only a limited number of products are included in this deal.

Only applies to these old models but 5 per household is not bad.

M100 wired mouse
M215 wireless mouse
K200 keyboard
C200/C210 web cam
Clearchat style headset
MK250/MK260 wireless combo
N100/N120 cooling pad

(Thanks POWERevolution)

mod more from PowerRevolution (Thanks)

Valid between 01.02.11 & 28.02.11 OR until AUD$300,000 in online cash back funds are exhausted, whichever occurs 1st.
Receipt(s) must be received by mail within 14 calendar days of online claim.
Limit of 5 claims per household.
Aust residents only.
Business, education, hospitals, fundraisers & similar organisations, some lay-bys & internet purchases are ineligible.
Logitech Australia Computer Peripherals Pty Ltd (ABN 21 069 691 989) of L2, 608 Liverpool Rd, Sth Strathfield 2136. NSW Permit No.LTPS/10/12639; SA Permit No. T10/3093.

As at 30/01/2011 midnight, this deal has 2246 click throughs. Assuming others out there know about the deal, consider what happens if 3000 people have made purchases

$300,000 is available for the cashback. If there are just 3,000 customers, so far, who know about the deal, that's about $100 each.

So, just a heads up there is a chance you won't get a cashback

Computing Cashback Computer Peripheral Keyboard Logitech Mouse Webcam

1 Feb 2011 1:46pm

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Michaelz101 on 09/02/2011 - 18:01

sent mine out on the 4th via registered post, and they have validated it!waiting for cheque…
Mugsy on 09/02/2011 - 19:36

Funny story, I sent mine out on the 1st Feb at 7:25am. Problem was, I didn't know that stamps are now 60c and I have 55c stamps (I don't use snail mail to send out very often).

Anyway, I realised that and sent out an express post envelope yesterday around lunch time. Yesterday arvo, I checked Logitech's website around 5pm and my claim had been processed. Now express mail isn't that fast and Aust Post's tracking system says that the express post mail was delivered today around 7:48am… i.e. my 55c stamped original claim got through!

JB's package was to be delivered today but I wasn't home to sign… going to my work address tomoz. Thank you Logitech and Ozbargain.
- c64 on 09/02/2011 - 19:53
  
  i not 100% sure but i remember someone telling me that australia post will accept under-valued letters but will invoice you for the amount you under-paid. i assume this would only work for letters with the sender's address on the back. whether there is truth in this statement, well i don't know.
  - issh on 09/02/2011 - 21:10
    
    really, not 5c though
    i remember when they were 50c and went up to 55c
    i posted mail with 50c stamp and was delivered, no invoice though
  - Mugsy on 09/02/2011 - 21:30
    
    Sounds pretty silly to be invoicing for 5c. They'd spend more money doing the invoicing than what they'd get back!
  - c64 on 09/02/2011 - 21:31
    
    yeah, but they bill you for a bit more. http://whrl.pl/RcmaPO
  - vickster on 10/02/2011 - 00:05
    
    A few years ago, my brother forgot to put a stamp on an envelop he posted and it got delivered anyway. I guess it would've been as much trouble for Aust Post to send the letter back to us as to the recipient.
- Kkuba on 10/02/2011 - 16:16
  
  If you sent your receipts in the 55c envelope on the 1st, and then realised that it might not get there, and sent the express post letter on the ?6th? What did you put in the express post envelope if you didn't have the receipts anymore?…
  - issh on 10/02/2011 - 17:24
    
    it could possibly be another legit receipt, as if asked some OW servers gives you a 2nd receipt
  - Mugsy on 11/02/2011 - 09:36
    
    Online order and online tax invoice print outs are considered valid… I just reprinted the claim form and my online receipt. In this day and age, it pays to keep a PDF of all documents anyway.
coolsteps on 10/02/2011 - 14:02

has anyone actually gotten the cash back paid into their accounts yet or is it just at the validated stage atm?
- issh on 10/02/2011 - 14:40
  
  one person here got the on the weekend it started
  
  cash was received in bank account
  
  http://www.ozbargain.com.au/node/38616#comment-379566
  - jimmy.sally on 10/02/2011 - 14:43
    
    Well not really. i had some money credited to my account with the description as Cashback. Didnt realise untill next business day that the money was Cashback from another source, not Logitech…..
    - issh on 10/02/2011 - 17:20
      
      oh LOL, sorry never mind coolstep, no-one has successfully claimed yet
devildude on 10/02/2011 - 16:22

+3

I think it's official.
Australia Post lost my registered post.
What **** service is that.

Logitech pretty much confirmed it via email that they could not find my claims in what must be a stack of thousands of receipts.

Thankfully though, Logitech being totally awesome are happy to have me sending photocopies of my original receipts to follow this through.

Thank god i thought of making photocopies in the first place

Phew
- Kkuba on 10/02/2011 - 17:12
  
  that's very nice of them, very good customer service
- issh on 10/02/2011 - 17:22
  
  wow AusPost lost it
  
  +1 to she_spools_180
  
  yep logitech does have one of the best customer services(in the world possibly)(well far superior that other electronic customer services i have dealt with)
  they even searched through the thousands of receipts
  
  Good on them and you!
  
  oh and lucky you did photocopy the receipt
- montorola on 11/02/2011 - 12:30
  
  +1
  
  Hey are you going to claim insurance from Australia Post for losing your registered mail?
  
  If you do, then you've gained both logitech products and money from all this.
  
  You are officially -THE CASHBACK MASTER- :P
  - devildude on 11/02/2011 - 14:23
    
    Sounds like an excellent plan to me. I should make Australia Post pay me back for all the anxiety they have caused me.
    
    Unfortunately, in the strangest twist of events, when i visited the post office to resend my claim forms and photocopied receipts, i was also told that my registered post have been delivered this morning, 10 days after i have sent it.
    
    Guess that means that my receipts did get delivered before the 14 days deadline, and i can't get any compensation back from australia post. Best possible outcome from the sticky situation i guess.
Kkuba on 10/02/2011 - 17:49

+4

also to add to this about good customer service, I emailed them telling them about how both my girlfriend and I were filling out the online form and the cashback ran out. They emailed me back saying that in these exceptional circumstances they will honour my (and my girlfriend's) cashback refund!

very happy! :)
- issh on 10/02/2011 - 17:58
  
  haha yeah they are great
  
  Logitech allowed
  
  Non-qualifying promotional products before 1:30pm
  
  Lost recipts, photocopied ones
  
  Cashback running out
  
  Logitech sure wants us to be HAPPY!!!
  - muzzamo on 10/02/2011 - 19:36
    
    +3
    
    yeah this promotion certainly goes down as one of the best organized and best customer service.
    
    Win to logitech.
    - MHLoppy on 10/02/2011 - 19:37
      
      +4
      
      Well, I'm not sure if I'd call it the best organized, but the customer service has been really really good :)
morpheu on 10/02/2011 - 22:16

+1

yeah the hotline is one of the best, i rang them up once and they were really helpful!
re processing, i sent mine registered post on the 3rd feb and the status changed to "Thank you for sending in your claim documentation. Your claim has been received and validated. Please allow up to 28 days from the date your claim was validated for your refund to be processed." yipee! three cheers for Logitech!
abc on 11/02/2011 - 12:49

Only just got validation email from Logitech this morning. I bought separate items from JB Online and DSE Online. Only one of them have been validated so far even though I sent both in the same envelope (which I didnt want to do but it saved another registered post charge.
- pinnacle on 11/02/2011 - 21:41
  
  I am in the same situation. Let us wait and see..
  - abc on 14/02/2011 - 11:41
    
    I just got off the phone with Logitech and they said that for DSE Online orders you will need to send in the original Tax Invoice otherwise your claim will not validate and you will recieve a notice to please send this in within another 14 days.
dins on 11/02/2011 - 16:05

two thumbs up for Logitech!!
Broden Jr on 11/02/2011 - 16:53

Thank you for participating in the Logitech 100% Cash Back Promotion.

We are pleased to advise that we have received all required documentation and have validated your claim. You will be awarded a cash refund equal to the purchase price paid for your participating Logitech Product, as indicated on the purchase receipt.

All reasonable efforts will be made to process your cash back within 28 days.

:-D :-D :-D :-D
- MHLoppy on 11/02/2011 - 16:57
  
  lol @ name :)
  - issh on 11/02/2011 - 17:21
    
    +1
    
    too bad his dad, Broden, is in the Penalty Box permanently
    http://www.ozbargain.com.au/user/19033 :(
    - MHLoppy on 11/02/2011 - 17:23
      
      +2
      
      I noticed that, but I thought that the whole Broden thing became part of the Ozbargain culture :/
    - issh on 11/02/2011 - 17:36
      
      +2
      
      i know eh, i want to know why though ;)
    - POWERevolution on 11/02/2011 - 21:49
      
      +1
      
      LOL @ "In Penalty Box"
- POWERevolution on 11/02/2011 - 21:52
  
  he claims in too many that's why he worried and send them email :)
  - Broden Jr on 12/02/2011 - 06:55
    
    They send that email automatically when your claim has been validated.
    - issh on 12/02/2011 - 09:22
      
      really?!
      mine has been validated but no email yet
  - ozshaz on 12/02/2011 - 10:38
    
    I Don't think that they will send the verification email..mine was validated a week back and still no email is there..
    - Broden Jr on 12/02/2011 - 11:28
      
      Maybe they just started doing it in the last couple of days? The verification email I got was sent by [email protected] and I got it the same day they verified it.
      
      The full email was-
      
      Dear XXX,
      
      Unique Claim Number XXXXXXXXX
      
      Thank you for participating in the Logitech 100% Cash Back Promotion.
      
      We are pleased to advise that we have received all required documentation and have validated your claim. You will be awarded a cash refund equal to the purchase price paid for your participating Logitech Product, as indicated on the purchase receipt.
      
      All reasonable efforts will be made to process your cash back within 28 days.
      
      TRACK YOUR CLAIM at any time. Simply go to the ‘TRACK MY CLAIM’ section of the Logitech 100% Cash Back Promotion website www.logitechcashback.com.au and enter your unique claim number for an update.
      
      If you have any questions regarding the status of your claim, please contact our Customer Service Centre to assist you with your query. Contact us by phone on 1800 850 522 or email us at [email protected].
      
      We thank you for participating in this promotion and for supporting Logitech.
      
      Best Wishes,
      The Logitech Team.
    - issh on 12/02/2011 - 18:26
      
      @ Broden Jr
      
      wow, that's weird
      i never got one of those
      
      yea maybe they did start doing in the couple of days
    - dins on 14/02/2011 - 23:44
      
      got the same email a few days back
Abbi on 14/02/2011 - 11:07

Got an email this morning. They have received mine at least. It was sent on the 2 Feb.

"Thank you for your email.

We are currently in the process of looking into your claim. Please be advised an update will follow shortly.

Thank you for your patience."
- issh on 14/02/2011 - 11:10
  
  damn now i'm scared that i won't get cashback as i did not get the email
  - abc on 14/02/2011 - 11:43
    
    Did you buy through DSE Online? If so you need to send the original tax invoice you received with the delivery. Online order confirmation is not enough.
    
    I'm epxress posting mine now :)
  - Broden Jr on 14/02/2011 - 13:32
    
    Did anyone else get the email without having to email logitech first?
Abbi on 14/02/2011 - 11:55

I only got the email because I sent them an email asking what was happening with my claim.

It was through officeworks online.
CynC on 14/02/2011 - 15:02

Your claim documentation has been received; however, your purchase was made outside the promotional period: 1/2/11 & 28/2/11. For that reason we cannot validate your claim.

WTF! I have a copy and it clearly says reprinted 1/02/2011 9:07am.
- devildude on 14/02/2011 - 15:11
  
  Do you have a photocopy of the receipts? If you email them explaining your situation they should be able to help you.
  
  Why reprinted btw?
  - CynC on 14/02/2011 - 15:14
    
    When you ask DSE for a second copy of the receipt, it says "Copy Only. Reprinted x/xx/xxxx x:xx". I assume it's to prevent people doing dodgy stuff with originals. I just emailed them a photo of my copy.
- c64 on 14/02/2011 - 17:53
  
  maybe they employed americans to process the dates …
  
  or dyslexics …
- dins on 14/02/2011 - 23:48
  
  Must have mistaken your claim with some one else's invalid claim. I'm sure Logitech will sort it out once you let them know. Good luck.
devildude on 14/02/2011 - 15:19

Shouldn't u be sending the first and original copy?
- CynC on 14/02/2011 - 15:23
  
  I did….why else would I have a copy only….?
  - devildude on 14/02/2011 - 15:36
    
    Right, i misunderstood you. Sorry bout that. Anyway I'm sure this issue will get fixed up. Just probably a misunderstanding
  - c64 on 14/02/2011 - 18:03
    
     
lplau on 14/02/2011 - 16:42

All my claims got verified. Just waiting for cash now. Kudos to Logitech…. stocked up.
zenzola on 14/02/2011 - 17:15

I only just got my validated too (I had sent mine via express on the 1st), so that's a relief it's been confirmed.
- Broden Jr on 14/02/2011 - 17:37
  
  lplau and zenzola can you check your email address and see if you got the verification email? Thanks
  - zenzola on 14/02/2011 - 18:33
    
    Yes - i got send the confirmation email this afternoon - subject line was
    " Logitech Cash Back Promotion - Your claim has been validated ".
  - lplau on 15/02/2011 - 17:12
    
    Some of my claims came with a verification email, some didnt.
- c64 on 14/02/2011 - 17:55
  
  they must still be snowed under with unprocessed claims.
  - issh on 14/02/2011 - 17:57
    
    haha yeah and also a whole heap of emails
    - c64 on 14/02/2011 - 18:00
      
      a fine lot of good the express mail did, lol!
    - lplau on 15/02/2011 - 17:13
      
      lol, i sent mine normal, at 10am on the 1st Feb….
Kkuba on 15/02/2011 - 00:13

+2

haha, for those interested, flashi007 was quoted in this article:

http://www.lifehacker.com.au/2011/02/could-logitech-actually…
- MHLoppy on 15/02/2011 - 00:16
  
  sweet :)
- issh on 15/02/2011 - 00:18
  
  wow nice
  
  flashi007 is now a superstar
- flashi007 on 16/02/2011 - 02:18
  
  awesome - i'm here til tuesday - try the beef…
devildude on 15/02/2011 - 09:48

Finally have mine validated and sent my confirmation email. What a relief after 15 days of wait
jv on 15/02/2011 - 10:44

i sent in my form on 2-Feb, 3 receipts via registered post in one envelope, from Melb CBD, and all have been received and validated…

i haven't received any emails though…
Bappy on 15/02/2011 - 11:25

Anybody received any items ordered via JB HiFi Online?
I'm still waiting…
- rack on 15/02/2011 - 15:57
  
  yeah i got mine from jb hifi.
Asterism on 15/02/2011 - 14:42

Sent them an email last night asking what my status was since the tracking showed the receipt being received on the 4th, but I hadn't received anything yet. This morning I received an automated email with subject line "Logitech Cash Back Promotion - Your claim has NOT BEEN PROCESSED", because I hadn't sent the original receipt - I sent the order confirmation thing from Officeworks, didn't realise it wasn't the same thing - but an hour and a half later, I got the "claim has been validated" email without doing anything else, so hopefully that got through.
Arghs on 15/02/2011 - 16:30

ok so i just got an email from logitech as well..
"Your claim has NOT BEEN PROCESSED" because I sent the order confirmation thing, rather than the receipt (which i didnt get until the goods arrived).
anyway just sent the receipts off via express post. i do have another 14 days for it to get there..but i want this thing dealt with asap!
rack on 15/02/2011 - 16:44

I am not sure why you guys are being asked to send in the receipt and stuff. Both my claims went through and validated. My purchases were made online a jbhifi and dicks. I actually asked Belinda from logitech if it is alright to send in the paypal invoice thing and i was told yes. So that's what i did.
- Arghs on 15/02/2011 - 22:03
  
  hmm maybe its coz u paid via paypal..and therefore u had a paypal invoice…
  i paid via CC..so the only invoice i have is the one that came in the shipping boxes
- letseaticecream on 18/02/2011 - 23:50
  
  hello! can i please ask which paypal invoice you sent in? i paid with paypal and dick smith is still backordering my products, so i want to send them my paypal invoice instead, but the only email paypal sent me is the "You submitted an order in the amount of $xxx AUD to Dick Smith Electronics‏" one.
  
  is that the one you sent in?
cyrax83 on 15/02/2011 - 17:14

jbhifi are dodgy. They sent me 2xK200 wired keyboards instead of 2xMK250 wireless desktops. Make sure you check what you get. Had to ring them up, they are going to get the items back and send me the proper item.
17833 on 15/02/2011 - 21:53

I got an email that stated: " Your claim form and receipt were received but unfortunately your Logitech product was purchased outside the promotional period: 1st February 2011 and 28th February 2011 or until the $300,000 prize pool was redeemed. "

Funny thing is I bought them online through wireless one at about 11am 1st feb but the tax invoice is dated 2/2/11 & the funds out of my credit card the same date. However I filled out the online application with the invoice no. prior to 1.30pm on 1st Feb and that invoice no. matches the number on the tax invoice. Will have to call them tomorrow to see what I can do.
- issh on 15/02/2011 - 21:59
  
  the tax invoice is dated 2/2/11
  
  lol how?
  
  that's weird, where did you shop?
- dins on 15/02/2011 - 22:52
  
  +1
  
  I purchased online from wirelessone as well and my invoice was dated at 4pm or something on the 1st (i paid via Paypal) when the offer was already done and dusted. I also included my Paypal receipt which showed the time (half an hour or so past mid-night) with the invoice. I'm sure Logitech will help you out once you explain the details. They should not deny you because your receipt numbers match. Good luck.
  - coolguy on 26/02/2011 - 15:31
    
    This offer was only valid if you are buying from shop. Online is not valid for this offer.
    - issh on 26/02/2011 - 15:35
      
      nope
      logitech is cool about it
      they give the cashback to the products that were bought before 1:30Pm with promotional stickers
      for online cashbacks you just show paypal transaction
- ruddj on 15/02/2011 - 23:15
  
  +1
  
  I bought at 8am in the morning of 1st and receipt was dated at 4pm, claim was rejected as outside the period. I called up and they said to include all the documentation and send it back.
  I will be including my PayPal receipt, original email confirmation in addition to the receipt I received with order that I had previously sent.
  - issh on 15/02/2011 - 23:49
    
    +1
    
    @ dins and ruddj
    
    I will be including my PayPal receipt, original email confirmation in addition to the receipt I received with order that I had previously sent.
    
    best to go with that
    because logitech is being EXTREMELY generous about this promotion and giving many leeways of it.
    - dins on 16/02/2011 - 01:33
      
      mine has already been validated issh :) luckyly i noticed the time difference and included my Paypal receipt as well just to prove that I made the purchase before the offer ended
  - c64 on 15/02/2011 - 23:53
    
    sounds like the clock on wireless1 computer or cash register was not set correctly or was using a different time zone.
    - dins on 16/02/2011 - 01:30
      
      +1
      
      I was told that even with Paypal they have to manually accept it so that would explain the time gap. Lucky I included the Paypal receipt because I did notice the date and time on the original invoice and thought I better do so just in case. For peeps who paid by credit card there may be a problem trying to prove the time you sent payment unless you received an email straight after purchase. I can't recall receiving any email from wireless1. In such a case if the receipt numbers match then you could print out the Logitech claim received email with the date and time on it and show them that you did indeed purchase before the offer finished. Otherwise how would you have known the receipt number?
  - ruddj on 22/02/2011 - 17:22
    
    I just received a validation email from Logitech after sending in my PayPal receipt which confirmed the time.
  - maybeamacy on 25/02/2011 - 00:24
    
    Dick Smith by any chance? Had same thing happen to me.
Kkuba on 16/02/2011 - 13:42

I think E Layton must have gone on leave for some unknown reason (RSI?..lol)… mine was signed by someone else,
- issh on 16/02/2011 - 15:09
  
  haha he's in hospital being treated for RSI
- montorola on 16/02/2011 - 21:49
  
  Lol I'm sure by now E Layton has perfected his signature, no one can forge it now!
  
  He must've felt like a movie star while autographing all those registered posts lol
Abbi on 17/02/2011 - 16:02

I'm happy now. Just got the following email. Purchase via officeworks online, showed them my order, with three items still on backorder as I type.

"Dear *******,

Unique Claim Number ****-****.

Thank you for participating in the Logitech 100% Cash Back Promotion.

We are pleased to advise that we have received all required documentation and have validated your claim. You will be awarded a cash refund equal to the purchase price paid for your participating Logitech Product, as indicated on the purchase receipt.

All reasonable efforts will be made to process your cash back within 28 days."
yotis on 18/02/2011 - 17:12

I didn't get the email either, checked the status via the website and I get the following message:

Thank you for sending in your claim documentation. Your claim has been received and validated. Please allow up to 28 days from the date your claim was validated for your refund to be processed

How does one know when the claim was validated and has anyone actually got the refund in cash yet ?
- issh on 18/02/2011 - 17:15
  
  How does one know when the claim was validated and has anyone actually got the refund in cash yet ?
  
  i'm pretty sure you don't need the email to be send for it to be validated(i'm not sure, though, i got mine validated but no email, Logitech is nice so don't worry)
  
  i doubt anyone has received their cashback yet
Kkuba on 18/02/2011 - 18:52

hmm.. after having issues with my online claim they told me to send in my forms and everything anyway (as i mentioned a page or two back) and as a result, I don't have a claim number. I don't know how to check if they have approved it or not.

the email that people have been getting seems to be inconsistent, with some getting it others not, maybe I should just call them and ask if it has been approved.

I wonder how backlogged they are.

is there anyone out there that sent off their stuff on the 1,2 or 3rd of Feb and still has not got a confirmation either through email or through online tracking?
- c64 on 18/02/2011 - 19:50
  
  +1
  
  i think they only introduced the emails half way through. i sent two batches of claims on the 2nd (in separate envelopes). both envelopes were received on the 4th. the claims in one envelope were processed on the 5th and i got no email. the claims in the other envelope were only processed a couple of days ago and i got a confirmation email. i'm guessing that emails get sent for everyone now.
  - ozshaz on 22/02/2011 - 05:45
    
    I had sent them an email asking for the validation email..and they replied me saying..
    
    Apologies that you did not receive an email confirmation, we can confirm your claim has been validated. Please allow up to 28 days to receive your cash back.
    
    Please keep this email as confirmation.
    
    Kind Regards
    
    The Logitech Team
    - issh on 22/02/2011 - 08:15
      
      I had sent them an email asking for the validation email..and they replied me saying..
      
      okay cool i might do that just in case

This was posted 13 years 3 months 7 days ago, and might be an out-dated deal.

Some Logitech Gear - 100% Cashback Via Online Redemption - Starts 1 Feb 2011

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