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Sony WF-1000XM3 Truly Wireless N/C in-Ear Headphones $245.87 + 2000 Points, WH-1000XM3 $355.36 + 2000 Points @ Qantas Store

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Sony WF-1000XM3 Truly Wireless N/C in-Ear Headphones $245.87 + 2000 Points, WH-1000XM3 $355.36 + 2000 Points @ Qantas Store
Go to Deal
cruiseronroad on 10/08/2019 - 14:07 qantasstore.com.au (18493 clicks)
Last edited 11/08/2019 - 12:14 by 3 other users
QANTASSTAFF

A pretty cracking deal on the new WF-1000XM3's ! Cheapest so far if you have the points laying around.

I already own a pair of these from JB and they are great !

Choice review here : https://www.choice.com.au/electronics-and-technology/home-en…

The ever popular WH-1000XM3 are on sale also but not the best deal around. https://www.qantasstore.com.au/p/sony-wh-1000xm3b-flagship-w…

Edit: 10% code added thanks to JASP.

Mod: Do not comment asking to purchase points, use the wanted section of the classifieds. Members who have points and are willing to assist other OzBargainers, please see that wanted section of the classifieds. Whilst we appreciate members offering to help in the comments, it is open to abuse and some members offering to help are actually attempting to resell for profit/a fee when contacted privately, we'll therefore remove all those comments as such.

Electrical & Electronics Bluetooth Earphones Earphones Headphones Sony

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closed Comments

  • zzzman on 20/08/2019 - 07:49

    My partner got the cancellation email as well

    Dear xxxx,
    Thank you for choosing to shop at the Qantas Shopping Rewards Store.

    Unfortunately, the promo code that you used for a recent purchase was invalid, and we have had to cancel your recent order - xxxxxx.

    If you believe this was done in error and would like to discuss your order further, please call us on 1300 662 859 or complete the form here.

    Qantas Shopping Rewards Store

  • OZGE on 20/08/2019 - 07:49

    My order was cancelled, it claim the promo code used was invalid… sigh

  • Merlinux on 20/08/2019 - 07:52

    Denied:

    "Thank you for choosing to shop at the Qantas Shopping Rewards Store.

    Unfortunately, the promo code that you used for a recent purchase was invalid, and we have had to cancel your recent order - QAxxxxx.

    If you believe this was done in error and would like to discuss your order further, please call us on 1300 662 859 or complete the form here.

    Qantas Shopping Rewards Store"

  • tonynkh on 20/08/2019 - 08:05

    Very disappointed with qantas that they don’t even to offer to pay the difference

    • proudwanderer on 20/08/2019 - 08:25
      +2

      i think the real reason is because they were overwhelmed with orders - much more than the supplier could fulfil.

      If they had stock then they would not cancel. The invalid code gives them an excuse to cancel. So allowing you to pay the difference was/is never an option.

      Would be interested to know if anyone who didn’t use the code got their orders. Wouldn’t be surprised if they got a “no stock” cancellation.

      • zzzman on 20/08/2019 - 08:27
        +1

        This sounds like the most plausible reason.

        They basically got ozbargained and couldn’t get enough stock to fulfil all the orders.

      • tonynkh on 20/08/2019 - 08:47

        If this is the real reason, the qantas store is not a very good system IMO. Allowing overorder for few dozens but couldn't fulfil. Order cancelled, unhappy customers.

      • ce5himm on 20/08/2019 - 08:55

        I mentioned this point a week ago, however I think they should still have stock for those without code.

      • dirtybigbjelke on 20/08/2019 - 08:59

        Didn't use the code. order still in progress. Hopefully now the shipping date moves up from the 26th :D

  • dbui8743 on 20/08/2019 - 08:09
    +2

    All the people that couldnt even wait because Qantas was holding on to your 250 dollars?

    What the hell people! It is only that much and you did not have any other headphones to use in the meantime?

    • goodfelix on 20/08/2019 - 09:05
      +3

      and all the people called Qantas and asked for discount because they didn't put in the code

      • mthucs on 20/08/2019 - 09:13
        +2

        I'm betting it's this.

  • su27km on 20/08/2019 - 08:14

    order cancelled.

    Dear XXXX,

    Thank you for choosing to shop at the Qantas Shopping Rewards Store.

    Unfortunately, the promo code that you used for a recent purchase was invalid, and we have had to cancel your recent order - QA0759XXXX.

    If you believe this was done in error and would like to discuss your order further, please call us on 1300 662 859 or complete the form here.

    Qantas Shopping Rewards Store

  • Yanoflies on 20/08/2019 - 08:22

    JASP created an account to share the code and never could answer where it came from …

  • yaa903 on 20/08/2019 - 08:29
    +5

    Lucky I placed two orders… one with the promo code and one without. Happily received the one without.

    • Yanoflies on 20/08/2019 - 10:28

      You hedged your bets haha!

  • too_much_boost on 20/08/2019 - 08:54
    +9

    I felt like a dummy when I found the code after I had already ordered. I guess my dumbness will pay off this time!

  • manc01 on 20/08/2019 - 09:05

    I think that it may be worth trying to contact Qantas to see if you can pay the difference. Surely it is worth a try…

    • dbui8743 on 20/08/2019 - 09:55
      +2

      I did, being very irate about the matter.

      They gave me the BS that both Qantas and Sony have decided to cancel the damn batch.

      Obviously they dont have the stock, and thanks god for the promo code excuse to cancel the whole damn thing.

  • Weefoo on 20/08/2019 - 09:25

    Ordered cancelled by Qantas this morning

  • Stylez on 20/08/2019 - 09:30

    Same cancelled. BS

  • jk91 on 20/08/2019 - 10:01

    anyone order not been cancelled? "edit" cancelled haha was in another folder

  • fishball on 20/08/2019 - 10:03

    Cancellation came in lol. Oh well

  • kudoz on 20/08/2019 - 10:20
    +4

    Called and spoke to QANTAS store - they're cancelling every order that used the code and won't be providing any option for people to pay the correct amount, obviously offered to pay the difference etc but they continually refused stating they won't be doing that / they can't place orders for items that aren't available any more blah blah blah.

    Time to cut your losses people… it's what happens when we fly too close to the sun, lol

  • mrshorty on 20/08/2019 - 10:38
    -1

    yay phew - got the cancellation email too on an impulsive purchase!

  • EarthMan on 20/08/2019 - 10:44

    My order is cancelled but points not refunded.

    • cozmicf on 20/08/2019 - 11:07

      I got the cancellation email but my order status is still 'In Process' on the site and my points have not be refunded either. Seems to be in a weird limbo state at the moment.

      • haritone on 20/08/2019 - 11:35

        Have you seen funds credited back to your credit card at least? My order was cancelled and I haven't seen either yet.

        • cozmicf on 20/08/2019 - 11:37
          +1

          I bought it just with points so didn't put any dollars in. Somewhat glad the order got cancelled cos it wasn't really worth buying this with points

          • pork chop on 20/08/2019 - 13:00

            @cozmicf: I received the cancellation email and I also paid with points so no loss. My Order is still showing 'in progress' though.

  • pull the lever on 20/08/2019 - 10:50
    +2

    Anyone know where we can find these at a good price?
    I threw my over ear headphones on eBay already.

  • JsonDough on 20/08/2019 - 10:55
    +1

    Stup!d qantas. This is not good. They can do just that. Im moving my creditcard rewards points from FF to bank's own reward points.

    • ce5himm on 20/08/2019 - 11:01

      I am thinking the same thing lol

  • IRNMAN on 20/08/2019 - 11:30
    +4

    how can they hold payment for more than 1 week and cancel it. If it was 24 hours fine. But 1 week looks like that order should have been filled.

    • EarthMan on 20/08/2019 - 11:46

      Agree about holding the money for so long and getting away with it. I'm sure they consulted legals before their bold move.

    • [Deactivated] on 20/08/2019 - 11:55
      1. Issued order confirmation; 2. Issued Tax Invoice after consideration paid, (if that's not good evidence of a contract, not sure what is); 3. Sent email advising delivery was delayed and would be delivered as soon as possible; 4. Purported to rescind the contract of sale 10 days after purchase because the "invalid vibe". Estopped, by the High Court of toobadwhatchagonnadoabouit
      • proudwanderer on 20/08/2019 - 12:53

        Are there any grounds to go to the ACCC for this you think?

        • [Deactivated] on 20/08/2019 - 13:00

          ACCC will, in practicality, do nothing. There is a reporting mechanism via ACCC website. You will receive a proforma response referring you to the contact seller, your State Office of Fair Trading, Small Claims or the like. Perhaps if enough complaints are made about a particular seller that will cause closer scrutiny in the future. Unless you don't get a refund, no harm no foul sums up the toothless ACCC…

  • Ethandong on 20/08/2019 - 11:44

    cancelled
    and get the money back

    • ce5himm on 20/08/2019 - 11:49

      Already? I still haven't received any money or points back yet

      • Ethandong on 20/08/2019 - 11:58

        I use my bank account, not credit card

  • Jebemtikurac on 20/08/2019 - 12:02
    +2

    I got my 2000 points back but never got an cancellation email, or money back

    • WayneOZ on 22/08/2019 - 09:34
      +1

      Same here. Damn!

  • Heybargain on 20/08/2019 - 12:40

    For those who got their order cancelled, you could try get one from the sony offer.
    Good luck to those trying to get a code
    https://www.ozbargain.com.au/node/476904

  • uetecu on 20/08/2019 - 13:06

    Order cancelled. No money refunded. Bleh!

  • techfuture on 20/08/2019 - 13:50
    +8

    This appears to be against ACCC guidelines.

    1. Where are the published terms and conditions of the 'QANTASSTAFF' promo code?

    2. They took payment without ever intending to supply.

    -proceeding through the online store and accepting payment implies the promo code is valid for the user

    -if the online Qantas store isn't able to check eligibility of promo codes correctly, then this should be stated clearly on the website. A contact source should be provided where this can be checked.

    • Qantas store chose to accept and process payments first and committed the customer to purchasing on their store, without ever intending to supply to those customers who they deemed not to be eligible in retrospect (despite already been shown as eligible on the online store).
    • proudwanderer on 20/08/2019 - 14:06
      +2

      Agree.

      Should we dispute the email and ask them to show in writing where the code was explicitly stated to be only eligible to certain people (aka staff)

    • zzzman on 20/08/2019 - 14:07

      I doubt many of us has the time or legal wits to go through with a complaint.

      I will be part of any signed petition though!

      • techfuture on 20/08/2019 - 14:16
        +4

        ACCC say that you should in the first instance try and contact the business to try and resolve the problem -
        https://www.accc.gov.au/consumers/sales-delivery/non-deliver…

        I've replied with the above listed points to Qantas through their online form (it was linked in the cancellation email). Took about 5 minutes to reply. https://www.qantasstore.com.au/contact-us

        Happy for anyone else to copy and paste my above points in their reply.

        • zzzman on 20/08/2019 - 14:25

          I've copied your points above and sent through it through to the online form.

          Also added in the line "If the code is only for meant Qantas staff, then it should be staff specific and linked to their Qantas email address or staff number. It should also be one-use only codes that the website will reject once it has been claimed."

          I doubt we'll get any resolution out of this.

    • manc01 on 20/08/2019 - 14:10

      It would be interesting to know if the ACCC would think that this is against their guidelines. Maybe someone could call them…

    • Ghost47 on 20/08/2019 - 22:52

      The code may have been spread internally through the business and someone who knew someone or works for them just spread it here.

      I don't blame them for not honouring the code for people who aren't Qantas Staff, because the code seems to be self explanatory IMO.

      The entitled pricks complaining about the slowness of their order who don't work for Qantas who used the code, yes I do think they should be the ones who are blamed for this debacle. Not sure if the team at the Qantas Store would have picked up the high usage of the code otherwise.

      All that being said, I shouldn't have used the code lol.

  • Morven on 20/08/2019 - 14:02

    Been happily listening to my old Sony MDR-ZX770BN noise-cancelling headphones while waiting for my Sony WF-1000XM3 order to arrive. Now that it's cancelled I have noise-cancelling headphones and will have saved $245.87. OzBargain!

  • guohao on 20/08/2019 - 14:12

    My points are now refunded..just waiting on the money component

    • tonynkh on 20/08/2019 - 16:04

      same here. I used credit card to pay, probably the refund will take few days.

  • bigballerbrand on 20/08/2019 - 14:27

    Can I ask a stupid question. I found someone willing to sell these to me today. I am about to go pick them up. How can I tell from the packaging if they are Australian stock or grey import? Is there a way to check?

    • tagin on 20/08/2019 - 14:29

      ask them for a copy of the receipt for warranty purposes

      • bigballerbrand on 20/08/2019 - 14:29

        thanks, is that the only way? there is no serial number or something I can enter?

        You could buy 1 Australian Stock and 10 Grey Imports and use the same receipt as proof otherwise

        • techfuture on 20/08/2019 - 14:48

          See if the receipt has a product code on it that matches the barcode on the box?

          Also ask to keep the receipt if you're purchasing it.

  • Jebemtikurac on 20/08/2019 - 14:47

    These (profanity) have cancelled my order without even informing me about it!

  • djevoultion on 20/08/2019 - 14:58

    Just got the cancellation email too

  • dextr3k on 20/08/2019 - 15:51

    Ordered without the code on Saturday. Saw the amount of people and then saw the code. Figured it was too much hassle to cancel and reorder with code because it puts me to the back of the line.

    Glad I am so lazy. It’s shipped last Friday on qantas website but hasn’t been scanned anywhere by tracking yet.

  • IRNMAN on 20/08/2019 - 15:54

    From QF chat "We are completely out of stock and have no foreseeable ETA for any new stock. There is no option to wait for the stock. "

    • proudwanderer on 20/08/2019 - 16:10

      As per my point - it is more a stock issue rather than an invalid code issue - but the code users do give them an excuse to bulk cancel.

      I would imagine the non code users will experience one of the following:

      1. Order shipped or going to ship soon
      2. Order will remain in pending to await stock or failing that will receive a “no stock cancellation”
      • Ghost47 on 20/08/2019 - 23:24

        Wow, so their inventory system actually sucks and they sold more than they had?

        Don't know if I buy that.. but you never know I guess.

        • AaronR on 21/08/2019 - 00:13

          I think you will find most “suck”. It’s a really hard thing to get right. What adds to the complexity is supplier stock available which is hardly ever close to real time.

          Even Amazon have cancelled orders on me and they are one of the top performers in this type of technology.

    • Earl of Lemongrab on 20/08/2019 - 17:22

      Well, I'm waiting for stock to arrive. My Estimated delivery is 10 September. Also, if the product is truly out of stock then it would say so on the website.

  • Jasonissm on 20/08/2019 - 16:33
    +2

    Thank god for the PSN deal, I would be pissed if I was paying $75 more and getting my order cancelled as well.

  • Earl of Lemongrab on 20/08/2019 - 17:19

    Ordered without the coupon. Estimated delivery has been pushed out twice since ordering. ETA is now September 10 :(

    • Poppin on 20/08/2019 - 17:35

      Probably the PSN offer pushing out availability for you. Sony generally prioritises their channels

      • proudwanderer on 20/08/2019 - 17:50

        However Qantas may not be sourcing directly from Sony though. I think someone mentioned earlier that Harvey Norman is the supplier.

        So Harvey Norman may be struggling to fulfil these orders and not being able to source from Sony.

        So Qantas made the easier decision to just cancel all the code user orders.

        Will be interesting to see if all the non code user orders get fulfilled or whether they eventually get cancelled due to “out of stocks”

        • Poppin on 20/08/2019 - 21:26

          Yeah, I assume Qantas have a deal with HN commercial. I was speaking to a guy working at JB that wanted to get a pair but they had no stock. They’ll be pumping these out though, nothing especially complex from what I can tell. Boats just take a while from Asia.

  • manc01 on 20/08/2019 - 17:52

    I'm so annoyed that my order was cancelled. I was looking at getting these before I saw the Qantas deal.

    I would just pick them up at a retail outlet but I can't find anywhere that has stock. There are so many people requesting playstation codes that it's unlikely to get one.

    Mod edit: Removed request - use classifieds (wanted)

  • JsonDough on 20/08/2019 - 18:43
    +4

    Lol. Site is saying
    EXPECTED AVAILABILITY: 31 12 2019

    • zzzman on 20/08/2019 - 20:17
      +1

      That's hilarious lol

      It just means Sony or whatever supplier they're using doesn't have any stock.

      Like others have said already, the invalid code was probably just an excuse for them to cancel all these orders that they can't fulfil.

    • Ghost47 on 20/08/2019 - 23:18
      +2

      LOL. They're just saying "okay you pricks who used the QANTASSTAFF code, take this, you'll never get these even for $271 because they won't be available until December and the sale will be long gone by then!".

  • gviddy on 20/08/2019 - 20:34
    +2

    Ordered without the code too. Says shipped and I have a tracking number. Hurry up and get in my parcel locker already. :)

  • dextr3k on 20/08/2019 - 22:21

    You won't miss a thing!
    Hello XXXXXXXX,

    Your order from The Qantas Shopping Rewards Store has been picked up. Your estimated delivery date is Friday, 23 August.

    Your package will be delivered by AusPost Standard Post to:

    XXXXXXXXXXX

    Get up to date tracking information by clicking on the link below.

    • dextr3k on 22/08/2019 - 22:31

      Update. Received today.

      Working perfectly. Good luck everyone.

  • ash2000 on 21/08/2019 - 08:11

    Cancelled too. 😢

    No email confirming this, but logged into the Qantas site. Saw my points had returned. Looked at order history "cancelled"!

    Dissapointing. but in the grand scheme of life's dissapointments, it won't be high on the list.

  • EarthMan on 21/08/2019 - 10:44

    I got the points back yesterday but no money refunded yet.

  • bigmac38 on 21/08/2019 - 14:33

    Haven't got my points or my money returned yet. Logged a ticket with Qantas 24hrs ago but still no response.

  • KitchenSink on 21/08/2019 - 15:05

    Mines been delayed until Nov 11.
    I ordered without the staff code on the 10th.

    • zzzman on 21/08/2019 - 15:22
      +1

      That’s so far away!

      Now I really think they just didn’t have enough stock and decided to use the invalid code as an excuse to cancel all these orders.

      • proudwanderer on 21/08/2019 - 16:54
        +1

        Exactly!

        For those who ordered with no code, I’m surprised they didn’t just cancel for “no stock”.

        Instead they are delaying shipment for nearly 3 months - what an insult. Who in their right mind would want to wait so long and losing interest in their money in the meantime.

        At least with the code users they are returning customers their money.

        I suppose they expect you to initiate it - call up and ask for refund.

    • somebargainhunter77 on 21/08/2019 - 15:41

      Mine has been delayed to 12th Nov. Absolute joke.

  • Ebaygiftcards on 21/08/2019 - 17:11
    +1

    Funny. I just received a survey from Qantas store asking for feedback. haha

    • Frankielam1 on 21/08/2019 - 21:34
      +1

      Same here! Guess what I’m going to say? Very unpleasant shopping experience and that would be the last time I shop with them!

  • Genesi5 on 21/08/2019 - 17:25
    +1

    I just received an email from Qantas telling me that my package has been shipped and the tracking number shows that it will be delivered tomorrow. My original estimation was 19 August but it got pushed back to 9 September. Pleasant surprises :)

    Ordered without code around 3 hours after deal was posted

  • khell on 21/08/2019 - 18:35

    You can now order it on the website again, but dispatch is 31/12/19 estimate hahaha.

    My order with the code is still processing and estimated 20 Aug (yesterday) with zero comms from Qantas. Completely forgotten 😂 I wonder if I leave it whether they will eventually fulfill it 🤔

    • jk91 on 21/08/2019 - 19:12

      If you add to your cart the actual estimate delivery is like 10th Jan 😂

      • phidj003 on 21/08/2019 - 19:55

        My order actually did get cancelled, but again, appears you can re-order (without the code) - I also got 10 Jan 2020? Outside the PS code this still seems to be the best price by a fair margin?

  • [Deactivated] on 21/08/2019 - 22:08
    -6

    All this debacle is from Sony, I don’t know why you guys venting your anger at Qantas. It’s plain and simple, Sony is unable to meet the demand, thus cancelling shipping to their supplier, supplier cancelling the retailer, and the retailer (Qantas store) cancelling our order. The reason Qantas putting an estimate dispatch at the end of the year is because Sony can’t even give them an estimate when this headphone will be available. So if any party that deserved a boycott that would be Sony. Let’s hope Bose comes up with something as good as this headphones after their QC35 being dethrone by WH-1000XM series as king of NC.

  • gviddy on 22/08/2019 - 07:52
    +1

    The delivery times don't make sense so you may get it sooner than you expect. Today is Thursday 22nd of August. I woke up this morning with an email saying great news, your order is on it's way. Delivery date is Monday 26th August. Then I read the next email and it says your item is available at your Aus Post parcel locker for pick up. Super happy but yeah their tracking emails seem a bit strange.

    Thanks heaps OP as you saved me $130 on something I was trying to buy at full price but had been sold out everywhere. Also for those wanting to know where these are coming from, on my tracking it says DRUIN P/L (FULLFILLMENT CENTRE), which I think is part of Harvey Norman. I live in Brisbane.

    Cheers!

    • proudwanderer on 22/08/2019 - 08:15

      I wonder if we were to place an order now will it also be delivered promptly - despite saying available 31 Dec on the website

    • dirtybigbjelke on 22/08/2019 - 11:20

      I ordered on the Sunday without the code. My order is now saying "Estimated delivery 12 November 2019" going to cancel I think…

  • zzzman on 22/08/2019 - 10:14
    +1

    Got refund back on my credit card.

    I’ll think twice before I try and buy anything from them again.

    • cruiseronroad on 22/08/2019 - 14:10

      Were the points you gained when purchasing revoked also?

      • zzzman on 22/08/2019 - 15:22

        Yes got the points back yesterday, credit card refund today.

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