This was posted 4 years 6 months 8 days ago, and might be an out-dated deal.

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[NSW, QLD, VIC, WA] $40 Credit for $5 - Cleaning Service in Melbourne, Sydney, Brisbane, Perth @ Get Jarvis via Groupon

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JARVIS50
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Hi OzBargain!

We recently posted about the incredible impact OzBargain has had on our business since our launch. We received a phenomenal response to our last response. In response to that, Groupon is now bankrolling an exclusive 50% discount on their deal so we've revived this offer. Deal:

$40 credit for $5 (was $10)
55 credit for $10 (was $20)
$80 credit for $20 (was $40)

It's valid until midnight Sunday 13 October but if you don't manage to get in by that deadline please contact me directly at [email protected] and I'll see what we can do! Thank you all so much for your support, and we've attached our original post below (edited for new deal details):

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A few years ago we launched our business (www.getjarvis.com.au) on OzBargain. We were blown away by the response.

We received an incredible amount of advice and support from so many different OzBargainers (many of whom we're grateful to still count as clients), and it really helped us kickstart our business.

Today we're operating across Australia (Melbourne, Sydney, Brisbane and Perth), and are privileged to serve in thousands of homes each week focused primarily on cleaning. We're particularly proud of the fact that we've been able to create work for hundreds of housekeepers on our platform. You can find reviews of our service here, here and here

As a big thank you we've teamed up with Groupon to provide a special promotion for OzBargainers: until midnight tonight, if you use code JARVIS50 on Groupon you'll get an additional 50% off the linked deal. Including the discount, you can purchase:

$40 credit for $5
$55 credit for $10
$80 credit for $20

You can also get additional 15% cashback when buying on Groupon via Cashrewards.

We stand by our service and there are no strings attached. If you don't like the service, you can cancel at any time and we'll even give you your money back. Please also note that we typically operate around 10km from the CBD in each of the major cities - we might have slightly longer minimum visits for suburbs further out (due to the longer associated travel time). If you sign up on our app, one of our friendly sales consultants will call to let you know exactly how we're able to help.

Home services is a really difficult space - we've made plenty of mistakes along the way, but it's your feedback that always helps us to improve. I'd love to hear from anyone who has any suggestions for how we can do better - you can email me directly at [email protected]. (Would also love to hear from you if you run a blog and think there might be some good partnership opportunities!)

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closed Comments

  • until midnight tonight, if you use code JARVIS on Groupon you'll get an additional 30% off the linked deal

    Code in description does not match code in voucher box.

    • Hi Alvian,

      Thanks for the pickup! We've edited the OP to fix this - it's JARVIS50 for a 50% discount :)

  • +2

    Used their service just last weekend. Very disappointed. The cleaner that turned up didn't seem to have any professional cleaning experience. Didn't get rid of soap scum from shower screen, didn't even wipe off the kitchen cabinets. All she could do in 2 hour was vacuuming, mopping and some surface wiping.. And this is just for small 2 bed unit.

    At full price of $35-$45 per hour they are not worth it at all. If $10-$20 per hour and if you really tired do the basic cleaning yourself then go for it. But don't have any high hopes from them

    • +8

      Hi ujwols,

      So sorry to hear this was your experience - we only ever onboard people with previous cleaning experience (and do reference checks to confirm the same) so I'd love to look into this for you - if you email me at [email protected] and reference this post I'd also be very happy to set you up with a complimentary visit to make up for this experience!

      • Tried to book both via app and website but always showing error that user not verified (even though verified and got verification email). Can't finalise booking. Emailed you already. Thanks.

  • +1

    Is this available on the gold coast for an Airbnb room? Can we specify between 10 and 2? Thank yoy

    • Hi richieisnow,

      Unfortunately, we're not yet on the Gold Coast - although, we're planning on being there before the end of the year! If you send me a quck email at [email protected], I'd be more than happy to let you know when we're around & also keep this offer open for you!

  • +1

    How do I find out if you service my area (Heidelberg west Vic)? You mention there may be a surcharge/longer min visit outside of 10km of the cbd but I can’t seem to enquire on your website without booking a service.

    • Hi carlaj,

      We're currently active in metro Melbourne, Sydney, Brisbane and Perth - so can definitely service Heidelberg West! Currently, the only way to tell is via signing up (the system will let you know if we're not in your area). Will take your feedback on board about potentially creating an easier way to check for availability in your area. Thanks!

  • +2

    Can you confirm if the following can be done? It doesn't seem to be very clear on your website.
    - Cleaning an oven
    - window cleaning (inside and outside)
    - Cleaning a garage
    - raking up leaves and bagging them

    • Hi jlim87,

      I can confirm all the tasks are within the wheelhouse of what our service offers. What we try to do is match you with a person that has particular experience with the tasks you need help on. Once you sign up on our platform, our team will reach out via phone call and find out more about your needs. From there, we can find someone who is the best fit for your home. Thanks!

  • +1

    please confirm the following.

    blowing leaves and sand from the car park?

    • Hi ozozoioi,

      I can confirm we can do those tasks. What we try to do is match you with a person that has particular experience with the tasks you need help on. Once you sign up on our platform, our team will reach out via phone call and find out more about your needs. From there, we can find someone who is the best fit for your home. Thanks!

  • +1

    Signed up, I normally don't give my number but google autofill decided to be sneaky, and today I started getting lots of missed calls. 3 so far. Googled the numbers and they are all Jarvis sales numbers.

    It's the bloody weekend, not a time for you to start your telemarketing calls. Logged into their portal and you can't delete your account or data.

    So yeah, avoid signing up to them or give them fake data as a big F U to their telemarketing shit.

    • +1

      Hi jlim87,

      We appreciate the feedback and apologise for the experience. What we try to do when someone signs up is reach out to them as soon as possible the same day. I can totally understand your frustration at being called on the weekend - however, we also have it go the other way (some people who sign up on Saturday are annoyed when we only reach out on the Monday)! It's a tough situation for us as a business trying to provide a service that fits everyone.

      Sorry again for making you feel like we were hounding you - if you send me a PM or email with your account details, I'll make sure to let the team know not to make further calls. Thanks!

  • Tried to book both via app and website but always showing error that user not verified (even though verified and got verification email). Can't finalise booking. Emailed [email protected] alr. Thanks.

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