This was posted 4 years 18 days ago, and might be an out-dated deal.

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Superloop nbn (25/5 Unlimited) Free for Impacted Residents - Usually $64.95/Month (Requirements within)

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Superloop nbn (25/5 Unlimited) Free for Impacted Residents - Usually $64.95/Month (Requirements within)
Go to Deal
LTaliesin on 17/04/2020 - 22:48 superloop.com (2794 clicks)
Last edited 07/11/2020 - 12:42 by 3 other users
COVID19

Superloop $0 a month 25/5 unlimited Online Learning Plan!

Superloop has today launched the “online learning” plans that NBN announced this morning, that supports families with children learning remotely.

To be eligible for our Online Learning Plan, you must:

  • Have a member of the household receiving the JobSeeker Payment or Family Tax Benefit Part A or Part B;
  • Have a school-age child living at your address;
  • Be at an address covered by the NBN fixed-line network; and
  • and not currently be connected to the NBN network at your address.

To apply, simply visit https://superloop.com/education/ and complete the signup form entering the promo code COVID19 on signup. The 25/5 unlimited service (typical evening speed 22/2Mbps) will remain at $0.00 a month until 30 September 2020 15 Jan 2021. From 1 October 2020, the plan fee will return to $64.95 a month unless you cancel. You may cancel at any time, and no minimum term contracts apply. Offer applies to the first 5000 applicants and T&C available on website.

Copy and pasted from Whirlpool post - https://forums.whirlpool.net.au/thread/31j1kl89

Referral Links

Referral: random (1140)

Referrer gets 10% off for 6 months.

Internet Broadband COVID-19 Instagrampost nbn

Related Stores

Superloop
Superloop

closed Comments

  • Futura on 17/04/2020 - 22:52
    +11

    I had a nicely formatted post but then when I went to submit it said this one already existed :(

    • Lukian on 18/04/2020 - 00:04
      +1

      Post crap, then edit :)

      • Taliesin on 18/04/2020 - 03:17

        Yeah, rushed it - my bad

    • Gatto on 18/04/2020 - 01:22

      Was you posted listed as "TARGETED"?… this one should be.

  • Futura on 17/04/2020 - 22:53
    +2

    Please put…

    Coupon code
    Start date
    Expiry date

    • Taliesin on 17/04/2020 - 23:02
      +1

      fixed sorry >.<

  • Associatedwarsome @ Superloop on 17/04/2020 - 22:56
    +13

    Can confirm this is available now,
    Promo code is: 𝐂𝐎𝐕𝐈𝐃𝟏𝟗 (however if you signup form the link provided it should auto-fill)

    Additionally, there WILL be support for existing customers to be announced likely on Monday or Tuesday as there is more work involved.
    NBN’s relief package for existing residential customers covers who are facing financial hardship due to the COVID-19 pandemic eg. where a member of the household is receiving the JobSeeker Payment or Family Tax Benefit Part A or Part B will be eligible to apply for a discount to their service.
    Again, more information on this will be posted to Facebook and emailed to existing customers early next week.

    • up2date on 18/04/2020 - 01:58
      +1

      On Monday or Tuesday is there any plan for new customers, Not existing superloop customers but who full-fills all other requirements except "and not currently be connected to the NBN network at your address"

      • Associatedwarsome @ Superloop on 18/04/2020 - 08:32

        YEs, the idea is the offerings will cover all others that fit the requirements other than not currently be connected to the NBN
        the offer will be large discounts against the existing plan.

        • scrimshaw on 20/04/2020 - 11:33
          +1

          Any update for existing customers on unemployment or Jobseekers?

        • UncommonName on 20/04/2020 - 19:09
          +1

          Additionally, there WILL be support for existing customers to be announced likely on Monday or Tuesday as there is more work involved.

          Any update on this?

    • resmansg on 25/04/2020 - 20:31
      +1

      Still waiting for support for existing customers. What should we do to have discount?

  • jimbobaus on 17/04/2020 - 22:57
    -4

    These really should all be combined into one post
    it is not the ISP who is offering this per say, its a NBN initiative being delivered by the ISP

    • Associatedwarsome @ Superloop on 17/04/2020 - 22:59
      +11

      every ISP may offer something different, Some may still charge the difference or part of it.
      Not every ISP has taken up the offer form NBN.

        • spaceflight on 18/04/2020 - 08:58

          The NBN package will always include 6m free access on 25/5 plan no matter who you go with.

          So?
          The ISP might not pass that discount on.

          • timps on 18/04/2020 - 13:29

            @spaceflight: Pretty sure the ISP can't choose to just not pass on the offer.

            • spaceflight on 18/04/2020 - 16:25

              @timps: Yes they can.

              Did you even read the comment from the rep who replied to you?

              Here is the relevant part

              Not every ISP has taken up the offer form NBN.

            • nobro25 on 21/04/2020 - 12:13

              @timps: This isn't like the JobKeeper that the government is giving out $1500 a fortnight to those who are eligible. Those companies "must" pay the eligible employee $1500 before tax.
              NBN's offer is different. NBN isn't charging the service providers for those connections. However the providers may charge the consumer for other fees, such as admin and connection fees.

    • brent3000 on 18/04/2020 - 01:31
      +3

      I dont know why so many negs on jimbobaus post as the post is valid but i think it should be grouped on OZB in some way as the discount its from NBN and then translated down to the RSP.

      Similar to the Self Isolation deals post on the main page these should be grouped in some way as they are directly COVID related as even the business ones require a reported drop in usage or something similar to qualify vs 'entering a code' and thats coming from NBN not the RSP

      Just be handy for OZB to have a single location showing all RSP's options available vs post by post,

  • sanjeevkathuria on 17/04/2020 - 23:20

    by going through signup process, what i have can see is the zero dollar fee is for just 1 month…its not free then 2nd 3rd and so months…seems like a trap.

    • Associatedwarsome @ Superloop on 17/04/2020 - 23:22
      +2

      i can confirm it is free until September 30.
      the process does say that after September 30 it will charge you the normal plan price.
      (should be displayed on final confirmation page, and discount should show in big red text)

  • TomGum on 17/04/2020 - 23:23

    How does one verify that they are receiving FTB A&B?

    • itsfree on 17/04/2020 - 23:26

      Log into myGov then check Centrelink

      • TomGum on 17/04/2020 - 23:29

        I mean in the superloop application form?

        • Associatedwarsome @ Superloop on 17/04/2020 - 23:31
          +1

          it is a confirmation box on signup and you confirm that you are eligible.

  • videoman on 17/04/2020 - 23:36
    -1

    So if you already have the NBN with a different company can you just cancel your NBN and sign up for this?

    • onlyletters on 17/04/2020 - 23:39
      +3

      have not had an nbn™ service with any other provider since March 1, 2020

  • softkun123 on 17/04/2020 - 23:38

    i am stuck On contract selection page, it does not list any contract length hence Continue button is disabled.
    Help please

    • BangkokBreakfast on 17/04/2020 - 23:59

      Try on PC not your phone

    • Associatedwarsome @ Superloop on 18/04/2020 - 00:01
      +2

      HI there was a little edge case error on the signup form and we had a few error reports come in,
      it is now fixed, please refresh the signup page and should be good to go!

      • softkun123 on 18/04/2020 - 00:17

        Why does it automatically selects wireless NBN and shows that i live in Superloop Premium Apartment!

        If i dont enter unit number and just building address then it allows me to select fixed plan as well.

        Please help

  • jassssone on 17/04/2020 - 23:47

    Hi Superloop, I've met all the requirements above, however I just signed up ABB NBN plan last week and await for installation (don't have NBN), can I cancel ABB and sign here and is it eligible?Thanks

    • Associatedwarsome @ Superloop on 17/04/2020 - 23:58
      +2

      yes as long as it has not been connected.

    • freefall101 on 18/04/2020 - 11:48
      +1

      ABB are doing the same thing - https://www.ozbargain.com.au/node/531553 - actually lasts a little longer as they are 6 months (so presumably to October whatever rather than a fixed Sept 30 cutoff).

      edit: Don't mean to crap on Superloop's offer, fantastic to see a great company waiving the whole fee and not just the wholesale cost, but figure it might be easier than trying to switch providers mid-setup (and a small cost benefit).

  • WhoGiveAShxt on 17/04/2020 - 23:48
    -8

    Too many conditions. Past!

    • Elijha on 18/04/2020 - 00:36
      +1

      Past?

  • BangkokBreakfast on 18/04/2020 - 00:01

    Is there a $300 connection fee on top of this?

    • Associatedwarsome @ Superloop on 18/04/2020 - 00:05
      +5

      Unfortunately, the $300 NDF (new development fee) may still apply to new developments. This is a fee NBN charges and is directly passed on.
      There has been no update or any suggestion from NBN about the possibility of removing this fee.
      If you place an order, the order will stop and SMS you requesting your authorization to proceed if the fee applies to you. you can cancel your order at this time if you do not wish to proceed. If the fee does not apply, the process will continue normally.

      • BangkokBreakfast on 18/04/2020 - 00:12

        Thanks warsome. After paying the $300 NDF does the connection process with Superloop continue or does this usually require someone from NBN to come out to the premises and do something?

        • Associatedwarsome @ Superloop on 18/04/2020 - 00:15
          +1

          usually, if you have a NDF fee it does mean someone needs to come out to do something. Sometimes it may have already been done, our automated system will SMS you updates as the process goes on and will let you know if an appointment is needed, and will book it for you on the first available slot.

          • OCD Completionist on 18/04/2020 - 07:27

            @warsome: If I’m a tenant, do I pay for the $300 NDF or does the landlord pay for it?

            • Associatedwarsome @ Superloop on 18/04/2020 - 08:34

              @OCD Completionist: The landlord should pay but it varies and may be down to the lease agreement.

  • up2date on 18/04/2020 - 00:07
    +1

    "and not currently be connected to the NBN network at your address." This will stop many in need from signing.

    • Associatedwarsome @ Superloop on 18/04/2020 - 00:18
      +3

      this is a requirement from NBN, part of their eligibility.
      as reported here: https://www.itnews.com.au/news/nbn-co-to-temporarily-cut-int…

      • up2date on 18/04/2020 - 02:04

        Thanks for sharing this article, as it mentioned "A second $50 million tranche will be allocated to households experiencing financial hardship." We'll wait to see what superloop offers for others.

  • Popport on 18/04/2020 - 00:22

    Bugger! Not currently available at your address. Constant disappointment with my address and NBN. Good deal

  • [Deactivated] on 18/04/2020 - 00:31

    Well played, superloop, should do something similar to seniors too

  • send2riven on 18/04/2020 - 00:57

    can't go beyond the DETAILS page of the signup, nothing happen when click continue, tried on Chrome , Edge , and firefox browsers.

    • send2riven on 18/04/2020 - 13:35

      it is working now in the morning, service is up within minutes of signup, thanks.

  • Cozzie on 18/04/2020 - 01:04

    This is good corporate governance. Props to them, hope the goodwill means customers will stay with them.

    • spaceflight on 18/04/2020 - 09:03

      This is being offered by the NBN. Superloop are just passing the deal on.

      https://www.itnews.com.au/news/nbn-co-to-temporarily-cut-int…

      • Associatedwarsome @ Superloop on 18/04/2020 - 10:06
        +2

        While the NBN is covering the 'wholesale last-mile cost' this is only $37. ISP still needs to provide and cover CVC/Ip Transit/support and all the other bits and bobs. We decided as our part we can 'match' the nbn's offer to bring the plan down to 0. Other providers may not be in a position to do this, we are luckily in a position that we can.

  • aldroid on 18/04/2020 - 01:14
    +3

    Hey guys, I signed up for this a few minutes after the deal was posted. Received an order confirmation immediately. Then 4 minutes later received another email stating that the service was active. I thought it must have been a mistake but I plugged in a Telstra SmartModem Gen 2 that I had laying around and to my amazement it connected straight away:

    Current Mode IPoVDSL routed mode
    xDSL Current Status Connected
    WAN STATUS UPTIME 0:56:44 (hh:mm:ss)
    DSL RX Rate 27790 Kbps
    DSL TX Rate 6400 Kbps

    Thanks SuperLoop, amazing.

    • bob19 on 18/04/2020 - 01:52

      Do you mean you were able to connect without the NBN box?

      • aldroid on 18/04/2020 - 02:10
        +1

        I'm renting. I can only assume that the previous tenant had an NBN service and that there were no physical changes that needed to be made at my end.

      • Taliesin on 18/04/2020 - 03:18

        FTTN Services don't need NBN Box (NTD)

        • Oz em on 18/04/2020 - 11:56

          Hi can you explain this to me. I haven’t had nbn before so can they connect it without a tech coming?
          Do I need to purchase a modem?

          • Twix on 18/04/2020 - 21:32

            @Oz em: Superloop inform you if a tech comes to do the install or install yourself.

            HFC needs a NBN NTD and router.

  • hj0809 on 18/04/2020 - 02:09
    +1

    If we recently moved to a new place does this make us eligible? The place was connected with NBN previously (previous tenant)

    • Associatedwarsome @ Superloop on 18/04/2020 - 08:35

      yes

  • atom1319 on 18/04/2020 - 06:09
    +1

    Isn't job keeper still not available?

    • ihavecentsnotsense on 18/04/2020 - 06:20

      Yeah, jobkeeper payments won’t start until may I believe (backdated to March)… so people who apply for this now better hope that their employer and they are eligible for jobkeeper and get those payments or else might face unexpected charges from Superloop?

  • Kiz on 18/04/2020 - 07:16

    Great deal and I'll be eligible due to jobseekers but we can't get nbn, only opticomm.does anyone know of a similar deal for opticomm estates?

  • solidussnake on 18/04/2020 - 07:45
    +1

    Good luck getting support from these guys if you have a problem they replied back to my ticket after 5 weeks 🤦‍♂️

  • hundredplus on 18/04/2020 - 07:50
    -1

    My place have nbn ready but no connection yet. Successfully signed with superloop and got email that the order has beeb raised with nbn. How long will it take to complete the whole process i.e. I have nbn internet at home?

  • serpserpserp on 18/04/2020 - 07:51

    Is the NBN going to make it cheaper for existing NBN users in this time?

  • DemocracyManifest on 18/04/2020 - 08:02

    So hang on, you can disconnected from the NBN then rejoin, right?

  • manwithtwobrains on 18/04/2020 - 08:38

    Apparently I'll need a VDSL2 modem? Any recommendations for an ozbargainer?

    • Twix on 18/04/2020 - 21:35

      Are you connected with FTTN or FTTB or something else?

      Find out here

      • manwithtwobrains on 18/04/2020 - 22:36

        Yeh I've already looked it's FTTB

        • Twix on 18/04/2020 - 22:39

          How much do you wanna spend?

  • CheapieChippie on 18/04/2020 - 08:53

    Can you update your CIS to reflect the unconnected month and also the jobseeker requirement? Or is this another plan?

    As of the date of the announcement I had been disconnected from the NBN for at least a few days. I'm really struggling at the moment and surviving on my Boost prepaid plan 80GB. I lost my job and have applied for Jobseeker on the 3 April but will only know the outcome approx 23 April. I think by the time my jobseeker payment is sorted out, I will have been disconnected from the NBN for over a month.

    I don't know if I qualify under the current conditions listed in the CIS. Can you clarify with those at Superloop managers? I think it should be reasonable that I should qualify, but I don't know if I do. I don't have children… x_X

    • Associatedwarsome @ Superloop on 18/04/2020 - 09:13

      you sound like you will pass the sniff test then :)

  • Farrba on 18/04/2020 - 09:00

    though this is free, optus only charges me 70/mo with fetch tv already because i have a mobile plan with them also.

    • spaceflight on 18/04/2020 - 09:13
      +4

      $70 per month plus whatever your mobile plan costs is a lot more than $0 and a lot of money for someone who doesn't have a job.

  • messiah1095 on 18/04/2020 - 09:06
    +3

    Great for the disadvantaged students at the school I work at. Have passed this onto our principal.

    • spaceflight on 18/04/2020 - 09:15

      You can pass this one too
      https://www.ozbargain.com.au/node/531553

      It is an NBN promotion so most ISPs should offer it.

      • messiah1095 on 18/04/2020 - 10:05

        Cheers. I mentioned other ISPs would likely offer the same deal. Will probably reccomend Aussie due to their support which parents will need.

        • spaceflight on 18/04/2020 - 10:55

          I am with superloop and can recommend their support too.

  • justausername on 18/04/2020 - 09:41
    +1

    Is university-aged school-aged?

    • Associatedwarsome @ Superloop on 18/04/2020 - 09:45
      +1

      yes

  • Villainous on 18/04/2020 - 09:48

    Do we need to provide our own modem?

    • Associatedwarsome @ Superloop on 18/04/2020 - 09:49

      yes

      • Villainous on 18/04/2020 - 19:09

        Thanks. Can you point me to info on what typre of modem i'll require for this connection. I have a TPLINK Archer D20 but not sure if it's compatible.

        • Twix on 18/04/2020 - 21:40
          +1

          What type of NBN? Find out here

          D20 does work on the NBN.

          • Villainous on 18/04/2020 - 21:58

            @Twix: FTTN.

            "…you will need an NBN Compliant VDSL2 Modem Router for NBN Fibre-to-the-Node (FTTN)."

            I know the D20 is 'NBN Ready' but can't find if it's VDSL2 compliant.

            • Twix on 18/04/2020 - 22:03

              @Villainous: D20 is not VDSL2 compliant.

              • Villainous on 18/04/2020 - 22:05
                +1

                @Twix: Thought so but wanted to be sure. Thanks.

                Looking around for a cheap modem it looks like the TG799VAC might be the go @ around $30 on ebay.

                • Twix on 18/04/2020 - 22:08
                  +1

                  @Villainous: Go for it. The TG799VAC is a good VDSL2 compliant modem.

  • akula on 18/04/2020 - 09:52

    if i switch to superloop's 100/20 or 100/40 will my nbn speed improve or i have wait till mt streets infrastructure get upgraded? thanks.

    nbn co confirmed for us that the maximum download speed that a service provider can deliver to your location is 45Mbps.

    This means that your location is not capable of receiving the maximum download speed available on the $89 Premium nbn™ Month to Month Plan∼, which is 100Mbps.

    Based on this new information, we are going to move you to our $69 Essential+ nbn™ Month to Month Plan. As this plan provides a maximum download speed of 50Mbps, it is better suited to your location which can achieve a maximum of 45Mbps. You shouldn't notice any change in using Vodafone nbn

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