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Google Nest Hub Max $129 + Delivery (Free C&C) @ The Good Guys

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Google Nest Hub Max $129 + Delivery (Free C&C) @ The Good Guys
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doweyy on 30/04/2020 - 00:50 thegoodguys.com.au (15004 clicks)
Last edited 01/05/2020 - 17:40 by 4 other users

Greetings everyone, the price just dropped insanely on this :)

Cheapest I've seen by a long mile.

catalogue page - full catalogue - ends Wednesday 6th May

eBay Links

Coupon Code: PIZZA5

Charcoal Colour Here - Out of Stock
Chalk Colour Here

Also available for $129 on their main website for those that might want to price match in the morning.

Charcoal Colour Here
Chalk Colour Here

Description:

  • Keep on top of your busy schedule with the help of this Google Nest Hub Max - Charcoal.
  • Make video calls with family(1) and friends using a simple voice command: "Hey Google, call Mum." Plus, the Nest Hub Max's auto framing feature means the camera can keep you in view as you move around the room.
  • Compatible with a range of other smart home products, you can coordinate your smart home from this central hub - dim the lights, lock the door, turn the TV on and change the thermostat simply by asking it to(2).
  • Keep an eye on things at home with the built-in Nest Cam(3). Check in from your phone and get motion and sound alerts. And with a Nest Aware subscription, youll also get continuous video recording and familiar face alerts.

As always, enjoy!

Original Coupon Deal

Mod Note: The Good Guys eBay Link has expired. Link updated to main site.
Mod Note 2: Chalk Colour Available again from eBay Store.

The retailer has confirmed that this was a price error. As some orders did get fulfilled (a small number of users reported picking up their items successfully), the deal will remain published but marked as expired.

Electrical & Electronics Google Smart Display Voice Assistant

Related Stores

The Good Guys
The Good Guys

closed Comments

  • Rumbaar on 30/04/2020 - 12:47
    +1

    ACCC advertised printed price, and online. Yeah, no!

  • sparkles on 30/04/2020 - 12:48
    +2

    Gee, this is bad. I mean it was in the catalogue FFS, how did an error get that far? Although I didn't bother to order, pretty much knew how this was going to end.

    • PCAviator on 30/04/2020 - 12:54

      They used a previous template from the non-max version and didn't change the price? Who knows, but annoying for us all the same.

    • dreamykitten on 30/04/2020 - 13:01

      And the fact that they are not even offering any kind of compensation in the form of a voucher or store credit or whatever is just bad practice. OW are the real good guys here.

      • BurnSomeCashs on 30/04/2020 - 13:09

        Their respond was bad

      • pinkybrain on 30/04/2020 - 14:10
        +1

        their voucher will be some crap $10 with $60 min spend
        and now you need to buy some crap from their store that can be bought cheaper elsewhere..

      • t3m on 30/04/2020 - 14:35

        they fk it up obviously but compensation for possibly hundreds if not thousands of people, make no business sense for them! I'm one of those sucker. fk TGG

  • OfTheOverflow on 30/04/2020 - 12:51

    Order cancelled, should have attempted price match first-thing. Oh well.

  • jopiter69 on 30/04/2020 - 12:51

    Received a cancellation call saying they didn't have enough stock! Now to eBay to leave negative feedback :(

    • RespectMyAuthoritar on 30/04/2020 - 17:50

      FYI all negative feedback will get removed by eBay.

  • BurnSomeCashs on 30/04/2020 - 12:53
    +5

    Can we all leave them 1 star because of the mistake they advertised on the catalogue too?

    • PainToad on 30/04/2020 - 12:54

      Yep!

      • BurnSomeCashs on 30/04/2020 - 12:55

        I will neg my local store and ebay

        • jv on 30/04/2020 - 12:59
          +2

          Maybe also protest outside the store for a few days.

          • Buy2Much on 30/04/2020 - 13:00

            @jv: Not if you are in VIC or NSW, is it considered essential? ;-)

            • jv on 30/04/2020 - 13:01
              +1

              @Buy2Much:

              is it considered essential?

              Yes, it is to be used for health care purposes.

            • pinkybrain on 30/04/2020 - 14:09

              @Buy2Much: just walk around their store carpark and if asked..
              just tell the police you are exercising

          • Muzeeb on 30/04/2020 - 13:02
            +2

            @jv: Too cold

          • pinkybrain on 30/04/2020 - 14:03

            @jv: you must have a lot of free time to protest outside their store for a few days
            not to mention now you need to bring food+water, warm clothing and a tent

            sure…, if you do it first
            maybe some more people may join you and then it would be more impactful

            BTW don't forget to bring your banners and pitchfork..

            https://www.youtube.com/watch?v=qztuEucrNBc

  • Spending2Much on 30/04/2020 - 13:00

    9 pages so far and counting…
    684 upvotes at the same time

    • jv on 30/04/2020 - 13:02

      684 upvotes at the same time

      No, they've been staggered since around midnight last night.

      • PainToad on 30/04/2020 - 13:04
        +2

        Your posts are always staggering jv.

  • LeslieT on 30/04/2020 - 13:07

    When in-store to check, confirm as a pricing error and they are not honouring the deal anymore.

    • jv on 30/04/2020 - 13:11

      They are not honorable then?

  • Buy2Much on 30/04/2020 - 13:09

    Luckily for TGG, Paypal is currently waiving fees for chargebacks https://www.paypal.com/au/webapps/mpp/covid-19-relief

    • jv on 30/04/2020 - 13:12
      +1

      We’re waiving fees on any chargebacks processed between 26 March 2020 and 30 April 2020

      Doubt they will be that quick processing thousands of orders.

    • PCAviator on 30/04/2020 - 19:08

      I'd say they are on the highest PayPal tier plans, and hence probably don't get chargeback fees anyway…

  • cdkit3 on 30/04/2020 - 13:13
    +1

    Still getting the price in google adverts… what a complete s^#*show.

  • Freezies on 30/04/2020 - 13:13
    +11

    I Wasn't going to wait until I got a call so I called them. Gave me the excuse that they ran out of stock as they only had two in stock and those sold to people who came in before I called at that sale price. Unnecessary detail and her voice was quivering and it was obvious they had been told to lie. I asked when there would be more and they said they were on backorder. I then asked how long and they said "two to three months". I pointed out that they still had them for sale online but at a higher price and was then told it was a pricing error. Asked when I would have been told and I could just hear the sickness and panic in her breathing so I just asked when I would be refunded and she said 3-5 business days in a relieved tone.

    I gave them the benefit of the doubt on this one but enough is enough. It's a pretty major stuff up yet again. I'm still seeing advertisement banners and the like for the hub max for $129 (https://imgur.com/tthIykV) so it was hardly an accident. Creating all the different graphics for the ads aswell as putting it on the site and catalogue and ebay having passed how many pairs of eyes?

    Then they get their poor staff to face the wrath and lie about it all adding ridiculous things to make it seem like they are indeed good guys who honoured the deal before running out. It now just looks like a deliberate tactic because they keep getting away with it.

    • ISO9002 on 30/04/2020 - 13:29
      +25

      I have written an email to customercare and also submitted a report for on ACCC. I cannot just let them get away with this again. It has happened again and will happen again.

      • secondsolution on 30/04/2020 - 13:33
        +3

        It happens way too often, whether it is a intentional or not it's pretty ridiculous. They've had the same thing happen with the Switch and an Xbox deal. I don't know any other company that struggles so much with putting the correct price on their products

        • dreamykitten on 30/04/2020 - 13:41

          Does anyone remember how they handled the Switch Lite deal? Just no compensation no nothing and that was it?

        • domo653q on 30/04/2020 - 13:42

          Every do what stated above

        • pinkybrain on 30/04/2020 - 13:58
          +1

          at least with the other companies like amazon or bunnings they really do compensate for their errors

          GGs might give you a $10 voucher but with a minimum spend
          then you can use it but now need to pay for their overprice goods that can be bought cheaper elsewhere

      • Chris G on 30/04/2020 - 14:00
        +7

        Took them 2 seconds to deduct the money but will be 5 to 10 days to get a refund! This is a scam!
        I asked them if i could go to the store and get a refund there and was told no. This is the business process and a whole lot of other crap

        • ISO9002 on 30/04/2020 - 14:01
          +5

          Exactly, keeping our money on their balance sheet or other means to create more wealth and equity, then refund our money when it is convenient for them.

      • gadget on 30/04/2020 - 14:23

        I will prob do the same. I can understand a price error in the website but they've listed it as a hot buy on their weekly catalogue (which I assume will be in print as well) at the same time.

        • ISO9002 on 30/04/2020 - 14:27

          No one proofreads them. I guess they really get away with many things many times hence no correction needed in the process. Life goes on. In more civilized countries, they have to honor the deal or they get sued. Less and less accountability as I say all the time in our modern times.

          • Freezies on 30/04/2020 - 20:27

            @ISO9002: It's impossible that none were proofread let alone EVERYWHERE. People also had to make the graphics for the ads and there were several different variants. I just saw another top page banner for the Hub Max so they haven't even retracted their third party ads.

            I think this time people need to contact the ACCC. Most won't as it's a "hassle" but until people do, TGG will continue to do this crap. I thought they would have learned after last time but it's obvious they are now doing it deliberately. Lodging a complaint now…

      • nzthunderboy on 30/04/2020 - 14:50

        I am happy to raise my hand for this complaint to ACCC. First misleading and then lying. Enough is enough. Not the first time they have done it.

        • ISO9002 on 30/04/2020 - 14:53
          +1

          I have already emailed the "good" guys.at customer care. Have also told them that ive lodged a report with the ACCC. It would be nice if more people contribute and lodge their complaints to the agency to get some traction.

          • spasto on 30/04/2020 - 15:36
            +1

            @ISO9002: Have done the same. Hope others will also chip in to discourage this appalling behaviour.

      • jackary on 30/04/2020 - 18:08

        I have done the same. I hope others do as well. Good on you for persevering mate - this is the second time I’ve been burned by TGG and it’s hard to keep accepting these things as “mistakes”.

      • Gojkins on 30/04/2020 - 18:13

        Happy to do this too but did not experience the previous errors. If someone has already sent their complaint and has the details, mind sharing?

      • yolow on 11/05/2020 - 23:33

        Did you get any update from ACCC?

        • ISO9002 on 12/05/2020 - 00:33
          +3

          No, can you believe it? Not even an update or anything. Please don't tell me they're in this together or covering for them.

          • yolow on 12/05/2020 - 22:51

            @ISO9002: You should follow up with them.

            I've lodged it with fair trading and got a response from somebody there last week.

            They are investigating my case at the moment.

  • SomeRandom on 30/04/2020 - 13:15
    +2

    Called the local store…
    "Incorrect Pricing by Head Office, we're unable to process it… refund will come through in about a week or so"

    Blergh… what a joke.

    • pinkybrain on 30/04/2020 - 13:55
      +1

      now Good Guys can make some bank interest $ off all the money that they nabbed for one week or so.

  • BarginGrabber on 30/04/2020 - 13:16
    +2

    So, just called my local good guys and they said they are cancelling all orders BUT we'll be getting a $20 voucher

    • BurnSomeCashs on 30/04/2020 - 13:18

      Not for me they said they will refund the total only

      • BarginGrabber on 30/04/2020 - 13:19

        Well, the guy read out the email maybe he wasn't supposed to mention it dunno lol

    • vandlin on 30/04/2020 - 13:19
      +1

      I'll believe it when I see it.

    • Buy2Much on 30/04/2020 - 13:21
      +1

      Aren't their vouchers usually expire within a week and with a minimum spend, which force you to buy something that you don't really need?

      • BarginGrabber on 30/04/2020 - 13:23

        Hmm like a few weeks but listen, free is free.

        Just get a $20 item

        • Buy2Much on 30/04/2020 - 13:25
          +1

          I'd be interested to see the details. In the past, I had a $10 voucher from that expired within a week, $50 minimum spend. Another $20 voucher had 3 days expiry, $250 minimum spend. I left them expired as there was nothing that I need there at the time that was cheaper than elsewhere.

          • pinkybrain on 30/04/2020 - 13:54

            @Buy2Much: this is their trick..

            bait you with the price error item
            give a voucher with minimum spend that force your to use it to somewhere that can be found cheaper..

            good guys profit!

            • BarginGrabber on 30/04/2020 - 14:14

              @pinkybrain: Wait, will it have a minimum spending requirement on it?

              I thought it was just going to be $20 off any item (no minimum cost), if thats true then that will suck

              • Buy2Much on 30/04/2020 - 14:20

                @BarginGrabber: Let us know when you get that (usually comes as SMS). Above was my experience from the 2 times I got their vouchers (not price error though).

          • bluebear_74 on 30/04/2020 - 17:46
            +1

            @Buy2Much: Mine is $20 no minimum spend but valid till 10/05/2020 only. I bought insurance for my camera awhile back and regularly get $20 vouchers… time to buy another cable…

  • spasto on 30/04/2020 - 13:21
    +3

    Don’t bother going to TGG store as I’ve just left empty handed despite having received 3 notifications to pick up. Tempe store.

    • hybridex on 30/04/2020 - 14:02

      Gah, what did they say? Not honouring? I ordered for pickup on ebay at Tempe at 1.30am but haven't heard a thing.

      • spasto on 30/04/2020 - 14:34
        +1

        You'll find that your order number would be invalid when you pick up at the store. When the staff checks the order based on your name, there'll be a note to say that there's no stock left due to price error. My advice is not to waste your time picking this item up from the store.

  • georgev on 30/04/2020 - 13:35

    Do Officeworks also going change their mind? I placed order this morning

  • Mechz on 30/04/2020 - 13:40

    I'm sure if enough people contacted ACA they'd run a story about TGG having terrible practices.

  • AirJordan23 on 30/04/2020 - 13:42
    +2

    The Good guys did it again. It happened to me last year. They were selling the TCL P8M 75" for 645 on ebay. I bought it then they didn't honour it as well same reasoning "price error"

  • domo653q on 30/04/2020 - 13:42

    Nothing since this morning

  • atlas on 30/04/2020 - 13:45
    -3

    I was initially kicking myself that I missed out, but then I started reading reviews of the actual device and really wonder what people use it for? Expensive weather display perhaps?

    • jv on 30/04/2020 - 14:01

      really wonder what people use it for?

      Kitchen timer

    • Tdsr on 30/04/2020 - 14:16

      For me it would be to automatically show the video feed from my front door when motion is detected, and also as a digital photo frame

  • ozy on 30/04/2020 - 13:46

    Maybe they were just being sarcastic

  • highon2str on 30/04/2020 - 13:50

    wow. already have one but would have got another at this insane price!!!

    Good job to everyone who managed to get one!

  • Classical on 30/04/2020 - 13:50
    +7

    Just picked up at GG.

    Was waiting at the front counter and saw another person trying to pickup the same item but got rejected. The lady was saying how she has to call 70ish people about the "price error" and it won't be honoured.

    So I left and went to the back loading dock for contactless pickup and got it 5mins later.

    • ISO9002 on 30/04/2020 - 13:57

      Unbelievable. How did you manage to accomplish that?

      • jv on 30/04/2020 - 14:01
        +23

        He left and went to the back loading dock for contactless pickup and got it 5mins later.

        • ISO9002 on 30/04/2020 - 14:03

          I understand but I mean how in the sense that the store should be alerted by now and no more trade made for this particular item unless its screened and checked before handing over. If this works, I might just drive over that and do the contactless trade.

          • jv on 30/04/2020 - 14:04

            @ISO9002:

            I might just drive over that and do the contactless trade.

            You need to remotely open your car boot.

            I don't trust them.

      • Classical on 30/04/2020 - 15:31
        +1

        Haven't seen The Office? Head office and warehouse don't really communicate…

    • AussieDaddy on 30/04/2020 - 14:33

      If you didn't receive an email saying ready to pick up, let alone an approval from the front desk, how does the staff at the back loading dock hand it to you? This just doesn't add up.

      • Classical on 30/04/2020 - 15:28

        I did received an email saying its ready for pickup

    • John Kimble on 30/04/2020 - 15:03
      +1

      So I left and went to the back loading dock for contactless pickup and got it 5mins later.

      Nice way to say "steal" :p

  • sunnyc on 30/04/2020 - 13:52

    Okay so I made delivery orders, questionable if they would have automatically generated postage labels. In doing so this would have generated thousands of labels and charged their accounts thousands of dollars

  • skido on 30/04/2020 - 13:53

    someone should start a petition lol jk.

  • sunnyc on 30/04/2020 - 13:56

    Also if you have paid over $300 latitude pay which I only saw today, you may qualify for free 56 piece Jamie Oliver cutlery set which maybe free for you since they cancelled the order . Had a similar thing happen to me with super cheap auto, cancelled my after pay because I wanted to pay outright and got the free bonus qualifying item

  • justtoreply on 30/04/2020 - 13:56
    +1

    Not a price error. Got a call from a GG store stating they cancelled the alexas in my order but the nest was ok.

    • bluebear_74 on 01/05/2020 - 09:26

      Are you sure you ordered the Max and not the regular one?

      • justtoreply on 01/05/2020 - 09:40

        Thanks. I got it wrong.

  • Herbse on 30/04/2020 - 14:06

    Good luck to resellers of these. $130 is a good price but looking at FB and Gumtree, looks like people are now trying for $260 to profit.

    Been watching prices for weeks now and private sellers have been sitting on them with prices at $250. There's one on eBay for $219 that no one's touching.

    Best case scenario for resellers is $150 cash price or $190 minus eBay and PayPal fees.

    Great price if you want one. Pretty average price if you're after profit.

    • YellowKnight on 30/04/2020 - 14:20
      +4

      Sounds like you are a bit bitter.

  • jace88 on 30/04/2020 - 14:08

    The funny thing is I’m still seeing the google adds on this very OzBargain page as I comment for the Max at $129 lol.

    • hypie on 30/04/2020 - 14:13
      +3

      They are wanted ads.

  • hypie on 30/04/2020 - 14:10

    So many different people posting different things….

    What's the conclusion?

    $20 gift card? Refund and Price Error, honouring it? I haven't received my cancellation yet.

    • domo653q on 30/04/2020 - 14:11

      same no cancellation yet

      • Darkii on 30/04/2020 - 14:14

        Same no cancellation

        • hypie on 30/04/2020 - 16:36

          Just received my $20 gift card! better than nothing!

    • bazinga8888 on 30/04/2020 - 14:14

      Same no call or cancellation. Will wait till Friday so I don’t make a wasted trip to collect

    • ggbhai on 30/04/2020 - 14:16
      +1

      Same here, no cancellation nor acknowledgement yet. The suspense is killing me. And to add to the suffering, the order history page on the site says my order is for pickup, but I opted for delivery and they did charge me delivery. So confused!!!

      • domo653q on 30/04/2020 - 14:20

        Yes says order is reader for pickup order history page but paid $8 to get delivered.

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