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Google Nest Hub Max $129 + Delivery (Free C&C) @ The Good Guys

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Google Nest Hub Max $129 + Delivery (Free C&C) @ The Good Guys
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doweyy on 30/04/2020 - 00:50 thegoodguys.com.au (15004 clicks)
Last edited 01/05/2020 - 17:40 by 4 other users

Greetings everyone, the price just dropped insanely on this :)

Cheapest I've seen by a long mile.

catalogue page - full catalogue - ends Wednesday 6th May

eBay Links

Coupon Code: PIZZA5

Charcoal Colour Here - Out of Stock
Chalk Colour Here

Also available for $129 on their main website for those that might want to price match in the morning.

Charcoal Colour Here
Chalk Colour Here

Description:

  • Keep on top of your busy schedule with the help of this Google Nest Hub Max - Charcoal.
  • Make video calls with family(1) and friends using a simple voice command: "Hey Google, call Mum." Plus, the Nest Hub Max's auto framing feature means the camera can keep you in view as you move around the room.
  • Compatible with a range of other smart home products, you can coordinate your smart home from this central hub - dim the lights, lock the door, turn the TV on and change the thermostat simply by asking it to(2).
  • Keep an eye on things at home with the built-in Nest Cam(3). Check in from your phone and get motion and sound alerts. And with a Nest Aware subscription, youll also get continuous video recording and familiar face alerts.

As always, enjoy!

Original Coupon Deal

Mod Note: The Good Guys eBay Link has expired. Link updated to main site.
Mod Note 2: Chalk Colour Available again from eBay Store.

The retailer has confirmed that this was a price error. As some orders did get fulfilled (a small number of users reported picking up their items successfully), the deal will remain published but marked as expired.

Electrical & Electronics Google Smart Display Voice Assistant

Related Stores

The Good Guys
The Good Guys

closed Comments

  • baldur on 30/04/2020 - 16:06

    did you get only one voucher even if you both ordered from tgg's website and eBay?

    • kampret on 30/04/2020 - 16:08
      +1

      I received two from two separate transactions, both from their website.

      • t3chshopper on 30/04/2020 - 16:35

        Doing better than me. I only got one for two website transactions.

  • bwclu on 30/04/2020 - 16:07

    Whats good to buy for under $20?

    • baldur on 30/04/2020 - 16:09

      I'll buy dolce gusto pods I think.

  • nawalo on 30/04/2020 - 16:09

    Free $20 as well…..

  • dreamykitten on 30/04/2020 - 16:09

    The $20 voucher expires May 10 2020 and:

    A Store Credit can be used in-store or online and cannot be used on purchases of The Good Guys Home Services installation, Tech services, delivery, Gold Service Extras, gift cards, Netflix, iTunes cards, Apple, AEG, ASKO, Miele, Neff, Falcon or purchases via The Good Guys eBay online store.

    Trying to see what’s good to buy.

    • gadget on 30/04/2020 - 16:11

      Yes I'm looking for something (anything) for about $20 lol

      EDIT - looks like a couple of SD cards for me!

    • ShootingStar3388 on 30/04/2020 - 16:12

      Same here, got the credit now have to think about what I can use it towards…

  • Circly on 30/04/2020 - 16:10
    +2

    Got my $20 voucher.

    Will be reading the comments here to see what I can get for it lol

  • nzthunderboy on 30/04/2020 - 16:10

    I am not buying this rubbish from the bad guys. 10 days to use the credit on absolutely nothing.

  • SomeRandom on 30/04/2020 - 16:13
    +4

    Well… Now it's time to find actual bargains on their website.
    Let the Hunt Commence!

  • nightelves on 30/04/2020 - 16:14

    Any suggestion for what to buy for $20?

  • giventofly on 30/04/2020 - 16:14

    Got a cancellation and $20 voucher.

  • ridical on 30/04/2020 - 16:16
    +2

    Thanks Op, managed to grab one at OW with price beat at $124. I ordered 1 on the good guy’s site at 8:15am but I was a bit cautious due to the other comments here so rang up and went to my local OW to get one matched at 8:50am right before TGG pulled the deal from their site. My order from the TGG has now been cancelled and I was given a $20 voucher no minimum spend.

    I saw 5 other Max’s waiting to be collected at the Alexandria store hope the others got it.

    • prubie on 30/04/2020 - 17:01

      They wouldn't give me mine at Alexandria. I did get the $20 voucher emailed to me for my troubles though…

  • inamberclad on 30/04/2020 - 16:16
    +3

    Love how they dont need to honour their word (to sell a google nest hub max after accepting my money) because some douche inserted one of many get-out-of-jail cards in the contract conditions.

    Mistake or not, just play the contract clause. Suck it up mofos. Grrr.. much dislike…

  • ISO9002 on 30/04/2020 - 16:17
    +2

    Received the latest email in HUGE fonts claming "As per the Terms & Conditions on our website, we will not be progressing with your order." which literally telling me in-my-face that I got nothing on them.

    Though, they say in the email that they are giving a $20 store credit is valid from Friday 1st May until Sunday 10th May 2020, but on the store credit voucher, it has a start date of 03-09-2020 and end date of 10-05-2020. I am confused now that the voucher valids from 3rd September 2020 and ending 10th May 2020?!?! Or is it another unintentional error that they are experiencing??

    • Ziitek on 30/04/2020 - 16:20

      Same here

      • bean_counter on 30/04/2020 - 16:35

        Mine starts 25-10-2020 and ends 10-05-2020. If I don't find anything worth using it on now then I'll keep it and see what's available on 25 October 2020…

    • dreamykitten on 30/04/2020 - 16:22

      This company is hopeless. What are the odds we find another deal to use this voucher on and it turns out to be another "pricing error". I will not be shopping with them no more.

    • Rincewind71 on 30/04/2020 - 16:56

      Hahaha.

      Funny that they managed to get the price wrong in 3 separate sources.
      Funnier that they also managed to get the dates wrong on the coupon.

      Though not so funny if they get your refund amount wrong.
      (However funniest if they refund you more than your original amount.)

      • ISO9002 on 30/04/2020 - 16:57

        Refund should be a simple reverse mechanism, so I doubt the refund amount is going to be wrong, unless it is manual, but come on no way that it is.

        • t3m on 30/04/2020 - 18:45
          +1

          They fck up the pricing, then screw up the store credit (start&expiry) I won't be surprised if they fck up the refund as well! Three times lucky!

  • Dex38313 on 30/04/2020 - 16:21

    Well I got my cancelation emails and $120 store credit

    • ISO9002 on 30/04/2020 - 16:31
      +1

      What? $120 store credit? Typo perhaps?

      • blah-blah on 30/04/2020 - 16:35

        i assume 6 orders/accounts used, so $20 each

      • BarginGrabber on 30/04/2020 - 16:36

        No, that means he maybe ordered 6 of them.

        • Dex38313 on 30/04/2020 - 17:29

          Yes I tryed to cover all bases to get one but got it at ow

  • ben10k on 30/04/2020 - 16:21

    Received the cancellation email with $20 voucher. No minimum spend required. Valid between 1 to 10 May 2020

    • Maglia Nera on 30/04/2020 - 16:23

      yep lol:

      "Start Date: 08-02-2022
      End Date: 10-05-2020"

    • Graffin on 30/04/2020 - 16:47
      +1

      My start date for the $20 voucher is 27-10-2023 and end date is also 10-05-2020. Can they get anything right?

      • ISO9002 on 30/04/2020 - 16:50

        Its sad, and it doesnt get any sadder than that, its basically a joke to them.

        • Buy2Much on 30/04/2020 - 16:57
          +1

          I think they are giving proof that their marketing team are genuinely incompetent, therefore the price error is a genuine mistake ;-)

          • ISO9002 on 30/04/2020 - 17:01

            @Buy2Much: I just looked up the team and found a bunch of them on LinkedIn. Looks like the General Manager of Marketing Services named Kim S. but not sure if she is accountable for this.

        • Graffin on 30/04/2020 - 17:13
          +1

          It's even more infuriating that they've cancelled it, but there's no mention of a refund or cancellation in PayPal. Grrrr!

          • ISO9002 on 30/04/2020 - 17:18

            @Graffin: I would initiate a claim on Amex first. I always do that once these things arise.

            • Graffin on 01/05/2020 - 03:41
              -1

              @ISO9002: Unfortunately, no American Express. Paid with PayPal which uses my CommBank VISA to fund it.

              Called the store where I was meant to collect the item from and they said there’s nothing they can do and to just wait and I should get a refund in 2-5 business days (which is how long it takes to go back onto my VISA, but the PayPal transaction should show that it’s been cancelled/refunded which it doesn’t show).

              I want my $124 back. If they wouldn’t honour their mistake then damn well give me my money back without having to make me wait or chase it up and wait some more.

              They can stick their $20 voucher!

              • Graffin on 01/05/2020 - 10:48

                @Graffin: Had more helpful info today (thanks for the - vote).

                Apparently head office have 450+ refunds to issue so it may take 2-5 days for anyone that paid via PayPal to see the refund there and then another 2-5 days for it to go back to the account it was funded from.

                A $20 voucher is a nice gesture, but having to wait and see if the refund will actually appear is still annoying. I guess it’s my fault for thinking this deal was real (with all the printed material and with it being on eBay and on their website). I guess if something is too good/cheap to be true, it is.

                Here’s hoping the refund comes through!

  • kampret on 30/04/2020 - 16:22
    +3

    Let's hope they're going to send us another voucher for giving us a voucher with an invalid start date.

    • ISO9002 on 30/04/2020 - 16:55

      True, for giving voucher, theres no T&C constraints.

  • BarginGrabber on 30/04/2020 - 16:23

    I have yet to get even a cancellation e-mail…

    • ISO9002 on 30/04/2020 - 16:54

      Same here. I think they arent being bothered to even issue the cancellation. Its only another day at the office for them.

  • GregFiona on 30/04/2020 - 16:24
    +1

    Hi Online Customer,

    Thank you for your recent online order. We have identified a temporary pricing error on our website for the Google Nest Hub Max - Charcoal (GA00639-AU). This has since been rectified, however, the incorrect price has been applied to your purchase.

    As per the Terms & Conditions on our website, we will not be progressing with your order. This includes both Delivery and Click & Collect orders. We have cancelled your order and commenced processing your refund. Please note, refunds are usually finalised by your financial institution within 2-3 working days.

    We sincerely apologise for any inconvenience.

    Terms & Conditions from our website:

    TGG reserves the right to cancel, at any time before delivery and for whatever reason, an Order that it has previously accepted. TGG may do this for example, but without limitation, where: (c) Goods ordered were subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted.

    In appreciation of your understanding, we'd like to offer you a $20 Store Credit to spend in store or on our retail website: www.thegoodguys.com.au. This store credit is valid from Friday 1st May until Sunday 10th May 2020.

    Amount:

    $20.00

    Expiry:

    10/05/2020

    Again, we apologise for any inconvenience, and hope to see you online or in store again soon.

    Yours Sincerely,

    The Good Guys.

  • Maglia Nera on 30/04/2020 - 16:24
    +5

    "The Many Error Guys"

  • nightelves on 30/04/2020 - 16:25
    -1

    This would be what you can buy: https://www.thegoodguys.com.au/sony-in-ear-mdre9lpp-pink-hea…
    Add in $30 for Concierge Service and with the $20 store credit comes to $20. The benefit is you get 3 x $20 per year for 3 years.

    • chillipaste on 30/04/2020 - 16:40

      How do these 3 x $20 store credits work?

      • Do these store credits expire so you can't combine them together? e.g. save $60 a year off a single product?
      • Can you stack them (e.g. combine $20 store credits from two separate accounts?)
      • nightelves on 30/04/2020 - 16:41

        think you can get a max of 9 credit per year. Here's the link: https://www.thegoodguys.com.au/concierge-gold-service-extras

      • chillipaste on 30/04/2020 - 16:43
        +1

        just saw a previous Ozbargain post (https://www.ozbargain.com.au/node/397564)

        Seems quite restrictive - can't combine with multiple $20 store credits, and they expire after 5 days. This was back in 2018.

        3.2 Concierge Store Credits

        For each twelve months from the date of Your purchase, a $20 Concierge Store Credit for The Good Guys will be sent to You three times each year until Your Concierge Gold Service Extras expires. You can receive Your store credit via SMS or email, to a valid mobile number or email address provided to Concierge. The method of receiving store credits may change from time to time and will be at the discretion of The Good Guys.

        Your $20 Concierge Store Credit can be redeemed either online or at any of The Good Guys stores across Australia, by the expiry date specified in the SMS or email. For customers who purchase multiple Gold Service Extras, a maximum of nine $20 Concierge Store Credit will be issued in any 12 month period from date of purchase. No additional store credit entitlement is earned for holding four or more Concierge Gold Service Extras at any one time.

        You must opt in to receive Concierge communications in order to receive store credits. If You do not opt in, or later choose to opt out of receiving communications from Concierge, You will forfeit Your entitlement to store credits that would otherwise have been sent to You during the period You have chosen not to receive Concierge communications .

        Each store credit will have a dated period of validity, generally five days. $20 Concierge Store Credit can only be used on the ticket price of products, no further discounts apply. Each store credit is unique and can only be redeemed once. $20 Concierge Store Credit offers cannot be used in conjunction with any other store credit offers.

        Store credits cannot be exchanged for cash. Store credits cannot be used to purchase gift cards, epay and iTunes cards and excludes Apple, AEG, ASKO, Miele, Neff, Bertazzoni, La Germania, Falcon and other agency brands.

        The Terms and Conditions of Concierge $20 Concierge Store Credits are subject to change without notice; including individual outlets where the credits can be redeemed and whether a minimum spend is required before their use.

        • nightelves on 30/04/2020 - 16:47

          I've been using it to stock up on rechargeable batteries if that helps. Brings the price of AA down to $1.95 if that helps or you can always sell the codes in the classified.

      • Buy2Much on 30/04/2020 - 16:50
        +1

        I find the Concierge vouchers next to useless unless there is a sale on something you need at that same time. They encourage people to rush spending at their stores for the sake of using the credits. From their own FAQS:

        Concierge $20 Store Credits typically have a five-day expiry – so you need to shop fast when you receive them

  • Anubis on 30/04/2020 - 16:25

    I just used the store credit online, works right now…

  • Muzeeb on 30/04/2020 - 16:31
    +8

    I'm happy to accept unwanted $20 credit vouchers.

    If I get 15 I can purchase a nest hub max and will donate $1 change.

    • Buy2Much on 30/04/2020 - 17:36

      'Like your thinking, eagerly waiting for the next price error.

  • whytd on 30/04/2020 - 16:34

    Got the same email and $20 voucher.

  • SomeRandom on 30/04/2020 - 16:35
    +1

    Hmmm… Is $129 - $20 = $109 a good deal for a Google Nest Hub (Regular Size)?

    • sunnyc on 30/04/2020 - 16:39

      no, If I would've bought an alexa show 5 with that price.

  • badinh on 30/04/2020 - 16:37

    I ordered quite soon at midnight while understanding this might be an error price.
    This early morning, I read about the practice of some members utilizing the benefit of 'price beat' from Officeworks. Coincidentally, I had passed by Officeworks in Milton, Brisbane. But then I thought if the GG was so generous with this deal, I preferred to supporting them.

    But… haizz

    • codinghelloworld on 30/04/2020 - 16:46

      They were the bad guys in the past, so why should we sure they are the good guys now :D

    • jackary on 30/04/2020 - 20:05
      +1

      Don’t get your undies too knotted, I was knocked back at Milton barely after 8am. Supposedly all the stock had been “reserved”… all 11 of them.

      • badinh on 30/04/2020 - 21:42

        LOL =))
        Thanks for letting me know. My $20 voucher is much sweeter now

  • humbala on 30/04/2020 - 16:39

    We need to leave some negative review on their ebay store to warn other potential buyers!

  • trident2010 on 30/04/2020 - 16:40
    +1

    use my 20$ credit to buy something less than 20$ in the store including postage. its a freebie. cannot say no.choose a 5 metre ext lead. of which is going to be a good addition to the CTEK charger i bought in REPCO tru oz bargain few days ago. Ty OP.

  • sunnyc on 30/04/2020 - 16:41

    Next time knowing Good Guys wouldn't honour the deal, I would just continue purchasing the product until they remove the product, then go and buy something I actually want with the $20 vouchers.

    • sunnyc on 30/04/2020 - 16:45

      Can't even buy apple.

  • sunnyc on 30/04/2020 - 16:44
    +1

    Also can we use the vouchers for Good guys commercial?

  • MrQ88 on 30/04/2020 - 16:50
    +2

    Man, I purchased mine at 8:30AM this morning, just to the email 15 minutes ago.
    Now I see a bunch of sellers listing them on eBay for almost full retail price, that sh*# me to tears.
    People who actually want one, now dont get it and you have these bloody leeches who have a dozen of them and trying to make profit.

    Now to purchase something with the $20. TGG have taken the MAX off their website too which is a bummer

    • regenade on 30/04/2020 - 16:54

      Thats what most of the OzBargainers are here for !

  • edisonAU on 30/04/2020 - 16:51

    I used the $20 store credit to buy coffee capsules. Probably the best bet right now.

  • allegro on 30/04/2020 - 16:53

    Oh I bought vacuum cleaner dustbags with the $20 voucher, I am actually down to my last bag as well so good timing :D

    This is my first time dealing with the good guys ever, can't say I am impressed. Next time I would not bother with them. I have never find them the cheapest for the stuff I want to buy, and it seems they have long track record of pricing errors.

  • SomeRandom on 30/04/2020 - 16:53

    Can anyone discern any difference between these two products on TGG's website?… they seem like they might be the same.

    https://www.thegoodguys.com.au/lenovo-smart-display---10-inc…

    https://www.thegoodguys.com.au/lenovo-smart-display-10-hd-wi…

    • loulou1 on 30/04/2020 - 16:55

      Different products with different item numbers, one appears to be HD while the other isnt

      • SomeRandom on 30/04/2020 - 16:58

        I thought that at first too… but I'm not sure.

        I can't find any reference to a non-HD one anywhere… my understanding is/was that there is only one Lenovo Smart Display 10".

  • djsweet on 30/04/2020 - 16:54
    +8

    I understand that sometimes genuine pricing errors happen. However, I am interested to know how they can justify this being an error when it has been advertised in at least three different places (ebay, website, catalogue), each of which would have been reviewed by a human prior to release. I doubt most reasonable people could believe this was a genuine error based on the available evidence.

    Btw I didn't buy one. Just interested.

    • Apoca89 on 30/04/2020 - 17:08
      +1

      The max was the mistake, the price was probably for the normal hub

    • dreamykitten on 30/04/2020 - 17:09
      +1

      Almost seems like a tactic to get you to spend using the voucher which has a short expiry date.

    • SBOB on 30/04/2020 - 17:14
      +1

      because its all somewhat automated off the same database of pricing/upcoming sales pricing.
      There was likely a stuff up entering the item into some 'sale start on x' database, which populated the live prices this morning.

      Their website would pull the price from the sku out of a database
      Their ebay portal/tools would do the same
      And the advertising would be pulling its numbers from the same thing. The guys in the graphics department pretty up pictures wouldn't know what things are worth, they just get a value given to them/returned from a list and use it in advertising material with a 'go live' date.

      A company the size of GG (and JB) doesnt do all their pricing by hand in a spreadsheet etc.

  • Mysterious on 30/04/2020 - 17:05
    +2

    Why is it that stores such as TGG are allowed to continue selling on eBay when they have a significantly high transaction defect rate? It appears as if they cancel hundreds of orders every week given their feedback. Normal sellers get shunned for a few defects where as companies that carelessly break the rules are given a free pass. Dislike dislike dislike.

    • sunnyc on 30/04/2020 - 17:09
      +2

      Don't neg the OP because it's not his fault that TGG doesn't honour their deals, Free $20 though.

      • Mysterious on 30/04/2020 - 17:28
        +2

        My bad, you're right, I should not associate a neg with OP.

        The $20 voucher is a nice gesture however it still baffles me that these big companies can get away with such a horrid record time and time again.

  • dreamykitten on 30/04/2020 - 17:10

    Interestingly after I got the refund and voucher email, AusPost emailed me saying they have the package and included a tracking number. Very interesting to see how this goes.

    • loulou1 on 30/04/2020 - 17:17

      Did you order through eBay or good guys store?

      • dreamykitten on 30/04/2020 - 17:19
        +1

        The TGG website with delivery. Got the initial confirmation email then the shipping notification email then the refund email, then now AusPost says they have a tracking number.

        • loulou1 on 30/04/2020 - 17:20
          +1

          They may have created a shipping label then cancelled it. Will be interested to see if it gets delivered. I ordered through the store for delivery as well. No shipping email here. Just the initial email, then cancellation email.

  • joerd on 30/04/2020 - 17:11

    I didnt get a mention of a $20 dollar voucher when TGG called to cancel order. Is that only if you kick off?

    • tagin on 30/04/2020 - 17:14

      only if you ordered online for delivery

      • joerd on 30/04/2020 - 17:21

        Yes that is what I did
        Just an 2 emails saying- confirmed your order and we are processing your order.

        Basically to get it you had to be in TGG or OW by 10am

        • tagin on 30/04/2020 - 18:00
          +1

          TGG never called me to cancel the order. They jsut sent a cancellation email which included the voucher.

  • MrBillions on 30/04/2020 - 17:13

    Office works has popup on the registers saying do not price match TGG…no luck…

    • georgev on 30/04/2020 - 22:52

      Wht abt price matched and waiting for pickup orders from Officeworks? I went to store this morning no stock so they back ordered

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