This was introduced early last year but ceased at the end of January after a summer of freedom. It returned again in mid July (maybe earlier?) as winter hit and lockdowns returned.
It’s been great for me as ms_sween64 has been working from home.
If you’re doing it tough:
If you are on a limited data nbn™ or ADSL plan, we will provide you with unmetered data usage between 6am-6pm during lockdowns.
And don’t forget, we have a range of financial hardship options for residential and business customers, including:
Payment plans that can be set up at the touch of a button via the MyAussie app/portal, or via a call to our team
Downgrade to a lower cost plan at any time with no plan change fee
Spend controls and other options
You can also speak to one of our Financial Hardship Officers on 1300 880 905 (or, if you are unable to use the phone, please lodge a ticket via MyAussie).