This was posted 2 years 7 months 17 days ago, and might be an out-dated deal.

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$500 Trade-in Bonus + $200/$300 off RRP + Trade-in Value When You Buy a Galaxy S21 Series Mobile @ Samsung

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$500 Trade-in Bonus + $200/$300 off RRP + Trade-in Value When You Buy a Galaxy S21 Series Mobile @ Samsung
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Cashback
sohel03 on 16/09/2021 - 17:08 samsung.com (25545 clicks)
Last edited 17/09/2021 - 16:20 by 2 other users

Get $800 off RRP plus trade in value to purchase Galaxy S21+ and S21 Ultra 5G
$700 off RRP plus trade in value for Galaxy S21 5G

Get up to $330 off1, plus $500 off bonus offer plus $200 off RRP when you trade in to purchase Galaxy S21 5G.
Get up to $330 off2, plus $500 off bonus offer plus $300 off RRP when you trade in to purchase Galaxy S21+ | S21 Ultra 5G

Mod Note: Use the Samsung Code Request Megathread for requesting a code.

  1. Price quoted is inclusive of a $200 RRP reduction on the Galaxy S21 5G from 16 September 2021 until 30 September 2021 unless withdrawn earlier. based on trading in a SAMSUNG GALAXY S20 ULTRA 5G 512GB in full working condition until date 30 September 2021. Additional $500 discount will be applied at checkout on Galaxy S21 series 5G from 30 July 2021 until 30 September 2021 unless withdrawn earlier. The trade in amount is deducted from the cost of the Galaxy S21 5G. Available at Samsung Stores and on the Samsung Online Store ( samsung.com/au/ ). Visit the website ( samsung.com/au/tradeup ) for further details, T&Cs and a list of eligible devices. This program is only available while stocks last and is subject to limited availability. Redemption of the program will be on a first come, first served basis. Eligible devices and pricing are subject to change. Excludes Samsung’s Enhanced Partnership Portals and Samsung Government. Offer is not available in conjunction with any other offer unless otherwise advised. Discounts are not transferable, exchangeable or redeemable for cash. The Samsung Trade-Up Program is operated by Asurion.
    Bonus Credit Offer: You are entering into these Bonus Credit Offer terms and conditions with Samsung Electronics Australia Pty Ltd (“Samsung”). For a limited time, when you trade-in your existing eligible device, you will receive an additional $500 bonus credit that you can use towards the purchase of a new eligible Samsung product. Bonus credit is in addition to any trade-up credit. Your existing device must be listed here [https://www.samsung.com/au/tradeup/]. Bonus Credit Offer is only available at Samsung Stores and the Samsung Online Store, and is only available while stocks last and is subject to limited availability. Redemption of the Bonus Credit Offer will be on a first come, first served basis. Bonus Credit Offer ends 30.09.2021 ↩

  2. Price quoted is inclusive of a $300 RRP reduction on the Galaxy S21+ and Galaxy S21 Ultra from 16 September 2021 until 30 September 2021 unless withdrawn earlier. based on trading in a SAMSUNG GALAXY S20 ULTRA 5G 512GB in full working condition until date 30 September 2021. Additional $500 discount will be applied at checkout on Galaxy S21 series 5G from 30 July 2021 until 30 September 2021 unless withdrawn earlier. The trade in amount is deducted from the cost of the Galaxy S21+ 5G, and Galaxy S21 Ultra. Available at Samsung Stores and on the Samsung Online Store ( samsung.com/au/ ). Visit the website ( samsung.com/au/tradeup ) for further details, T&Cs and a list of eligible devices. This program is only available while stocks last and is subject to limited availability. Redemption of the program will be on a first come, first served basis. Eligible devices and pricing are subject to change. Excludes Samsung’s Enhanced Partnership Portals and Samsung Government. Offer is not available in conjunction with any other offer unless otherwise advised. Discounts are not transferable, exchangeable or redeemable for cash. The Samsung Trade-Up Program is operated by Asurion.
    Bonus Credit Offer: You are entering into these Bonus Credit Offer terms and conditions with Samsung Electronics Australia Pty Ltd (“Samsung”). For a limited time, when you trade-in your existing eligible device, you will receive an additional $500 bonus credit that you can use towards the purchase of a new eligible Samsung product. Bonus credit is in addition to any trade-up credit. Your existing device must be listed here [https://www.samsung.com/au/tradeup/]. Bonus Credit Offer is only available at Samsung Stores and the Samsung Online Store, and is only available while stocks last and is subject to limited availability. Redemption of the Bonus Credit Offer will be on a first come, first served basis. Bonus Credit Offer ends 30.09.2021 ↩

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closed Comments

        • Slovenlynight on 24/09/2021 - 17:27

          Jack - any chance you have a spare $200 off code? I have a $50 and $100 if you'd want that

          • jack smith on 24/09/2021 - 17:36

            @Slovenlynight: Na used it, it takes too long to get a code because I don't actually have a cracked screen its the screen protector, so some agents liked it some don't. Overall it takes about a hour to get a code

            • Slovenlynight on 24/09/2021 - 17:46

              @jack smith: An hour for $200 is not bad at all. If multiple uses of the same phone are allowed and you're OK with it - do you mind PM'ing me the pictures you used?

    • Homr on 22/09/2021 - 21:27
      -1

      How do you prove the cracked screen? Can we photoshop it?

      • matt_will_fix_it on 22/09/2021 - 21:28

        take a photo of your phone with a cracked screen

    • SlartiBartFozz on 24/09/2021 - 21:01

      Wait, does the same thing apply to older galaxy phones eg. S9 - will they get a similar discount with our without a cracked screen?

      • Anjag on 24/09/2021 - 21:28
        +1

        You will get $100 for older models.. which is stackable with the other vouchers such as one you get from the normal chat (not from support) plus the $50 email sign up voucher…
        In fact you get $100 even for a Samsung Galaxy S3 or any non working or outdated Samsung phone… you just need to send them photos of the IMEI and front and back phone photos.

  • nurseboucher on 22/09/2021 - 18:20

    Ordered 19th, delivered today (Wollongong, NSW).

  • dealhunting007 on 22/09/2021 - 19:31

    Does anyone have spare $100 loyality voucher??? If someone can share, or want to swap for $50 newsletter code. PM me

  • Chridim on 22/09/2021 - 19:35

    Ordered on the 16th, still showing “preparing dispatch” e-commerce after 2 hours between live chat and phone told me that it’s all good and they just having problem with star track.
    Interesting that some people ordered 3 days after me and already received it.
    Anyone with similar experience?

    • twlandre on 22/09/2021 - 19:50

      Same here. I ordered on the 16th as well. Managed to grab a Startrack tracking code from the agent. It should be delivered tomorrow. Can't believe it took almost a week to send it, while others who ordered later, got it almost immediately.

      • Chridim on 22/09/2021 - 19:52

        I asked for a tracking code and he told me it is still at the warehouse

      • usmanhafeez2000 on 22/09/2021 - 20:11

        Same here, bot the tracking number but order is still at warehouse to be picked up by courier.

      • usmanhafeez2000 on 22/09/2021 - 20:12

        How do u know yours will be delivered tomorrow? I also got the tracking number from the rep, but it doesn’t show up on star track website as its not yet scanned and picked up.

        • twlandre on 22/09/2021 - 21:30
          +1

          Yep initial it wasn't recorded on the website for almost a whole week. Only today, the Startrack consignment number that I received says it's on its way, and the delivery date is scheduled for tomorrow.

          • usmanhafeez2000 on 22/09/2021 - 21:38

            @twlandre: Mine still doesn’t show up on star track website.
            BTW as per media reports, Star Track truckies are having a 24 hrs strike tomorrow, so you may receive it on Friday then.

            • twlandre on 22/09/2021 - 21:44

              @usmanhafeez2000: Yeah, there's probably a big hold up at the warehouse which could be a reason for the delay. I just read the news, oh man a strike?! what timing…. :(

              • usmanhafeez2000 on 22/09/2021 - 21:53

                @twlandre: But what amazes me is that people are ordered on 18 & 19 Sep have already received their orders. It seems Samsung warehouse doesn’t follow the First In First Out rule. All messed up at the moment.

                • twlandre on 22/09/2021 - 21:58

                  @usmanhafeez2000: Yeah it's absolutely ridiculous. They probably messed up our orders with those that came later. Do you reckon it's got to do with location? I'm located in Qld and I believe the phone is shipped from a warehouse in NSW.

  • randomrandom on 22/09/2021 - 20:12

    I have been told StarTrack tried to deliver today and it failed and now they will be calling me for an arrangement. The funny thing is the tracking is still at invalid tracking number (StarTrack has no information)

    • usmanhafeez2000 on 22/09/2021 - 20:13

      How did u get to know that the delivery was failed?

      • randomrandom on 22/09/2021 - 20:14

        Samsung customer service rep told me this which does not look correct to me

        • usmanhafeez2000 on 22/09/2021 - 20:43
          +1

          Definitely not correct. Otherwise it will show up on tracking info.

    • Homr on 22/09/2021 - 21:30
      +1

      That's funny, mine got left on top of the communal letter box

      I wonder if it depends on the driver if they just leave it or take it back to arrange another delivery

  • Amanda1992 on 22/09/2021 - 20:21

    This is a great deal.
    Does anyone know how long it takes to receive the $50 from the newsletter sign up please? I signed up last night and haven’t received an email, checked my spam folder too
    Would anyone have a spare $50 voucher please?

  • helleon on 22/09/2021 - 20:28

    Any one received new phone? Mine show dispatched at 20/Sep but not received yet.

    • Homr on 22/09/2021 - 21:22

      Yes mine arrived today

  • shaunc on 22/09/2021 - 20:32

    Does anyone have a spare $50 newsletter code to share with me please?

    • Securebmurr on 23/09/2021 - 09:54

      Pls pm me I have some

  • bibimbap on 22/09/2021 - 21:04

    Just wondering how to get the $100 voucher? and what do you say to the chat agent?

    • Homr on 22/09/2021 - 21:23
      +2

      https://www.samsung.com/au/smartphones/galaxy-s21-5g/buy/

      Keeping scrolling up and down until the dude pops up on bottom right.

      Chat script:

      Hello,

      I'm deciding between the new Iphone 13 and the Samsung S21 series. My friend told me theres a $100 discount voucher online, would you mind assisting me on how I can obtain that discount voucher.

      Thank you.

      • bibimbap on 22/09/2021 - 21:33

        Thanks do you need a physical damaged phone in order to get the $100 voucher?

      • GPreet on 22/09/2021 - 23:14

        Any trick for getting the chat popup as I am scrolling up and down on the page but nothing is happening.

        • randomrandom on 22/09/2021 - 23:19

          Disable adblocker or try mobile browser

        • Iamacheapo on 23/09/2021 - 00:44

          There’s no link to the chat pop up.
          Maybe go to private browsing or click on an item that usually seems to work.

          • Jimmy2Shoes on 23/09/2021 - 08:28
            +1

            @Iamacheapo: Chat is only available certain hours of the day. Think 9am to 8pm

            • GPreet on 23/09/2021 - 13:40

              @Jimmy2Shoes: Lol. Now i know what i was doing wrong late last night. Thanks for the heads up!

  • Homr on 22/09/2021 - 21:21

    How do I tell Samsung that I am not returning the trade-in phone so they can charge my credit card the tradein value + $60 admin fee so we can get it over and done with??

    • Thunder-Wombat on 22/09/2021 - 21:38

      As long as you don't return they will charge you the phone cost 14 days later. They don't have an option to charge back early. No admin fee unless you send the wrong product or send an item that is in different condition to what you told them

      • Homr on 22/09/2021 - 21:40

        oh great, reason why I want them to charge me early is so that I can see if I can use the same device to obtain the trade-in code.

        • Thunder-Wombat on 22/09/2021 - 21:41

          Uninstall the app and reinstall. Sometimes allows you to make the tradeup code again

    • redwan010 on 22/09/2021 - 21:50

      Received this from Samsung

       

      Thanks for writing to us regarding issues on the Samsung trade-up App/website. The below steps should ensure that these issues are sorted, and you would be able to complete the trade up process.

       

      1.       Uninstall the application

      2.       Update your device software to the latest version

      3.       Restart the phone

      4.       Install App and click “Yes” to all app permission that App request. Please note that denying permissions will affect the ability of the App to assess your device/provide a trade up code.

      5.       Proceed with instructions on the trade up app

       

      If you still face issues with the App not functioning it could be due to a conflict with an existing Application or permission related issues. Steps we would suggest as below

      1.       Factory reset your device (device will restart after it is complete)

      2.       Do not restore any other data or sync apps during restart

      3.       Install the Samsung Trade up App, grant app permissions and complete Trade up

      4.       Restore apps/data once trade up process is completed

       

      • BinnyC on 23/09/2021 - 04:07

        Have you tried it?

        • redwan010 on 23/09/2021 - 07:23

          No. I dont want to factory reset

  • dbglt on 22/09/2021 - 21:57

    Tracking says my package is delivered, but no sign of it…

    "1 of 1 Delivered. Signatory - JONES G"

    That's not my name, so I'm not sure what's going on?!

    • randomrandom on 22/09/2021 - 22:01

      Probably delivery driver is having fun with the device? Try calling Samsung and shake the cage mate.

    • Homr on 22/09/2021 - 22:06

      do you live in an apartment?

      • dbglt on 22/09/2021 - 22:09

        Nope! Standalone house… Guess this is startracks way of going on strike a day early 😂 Delivery tracking only updated at 6pm today, will call Samsung tomorrow, but damn, their logistics are terrible…

        • Homr on 22/09/2021 - 22:11

          damn thats scary

        • usmanhafeez2000 on 22/09/2021 - 22:31

          Sorry to hear this. But now you will suffer. Firstly, during normal time its a long process to track the case and then either get the order delivered or get a refund. Probably at least a month easily. Secondly, these days Samsung logistics is all messed up, u can’t reach anyone who can really help, so I guess you will be in it for long.

  • gamefreak on 22/09/2021 - 22:06

    My S21 just arrived today but there was no return satchel or instructions for returning my trade in. Wonder if they send it separately?

    • usmanhafeez2000 on 22/09/2021 - 23:33

      You will be getting it in email in form of a barcode

      • gamefreak on 22/09/2021 - 23:46

        Ah cool cheers

  • Bazzaaa on 22/09/2021 - 22:29

    So does this strike mean that I will not be getting my phone on the expected delivery tomorrow? 😭

    • usmanhafeez2000 on 22/09/2021 - 22:32

      Apparently yes. A lot of people including myself are in similar boat.

      • Bazzaaa on 22/09/2021 - 22:37

        The one time I order something 🤦‍♂️

  • NaDs84 on 22/09/2021 - 23:05

    Could anyone please help out with the $100 code?

    Thank you kindly

  • BlueDragon01 on 22/09/2021 - 23:38

    no $100 code for me :(

  • sydozbargain0000 on 23/09/2021 - 01:32

    I have a spare $100 code and $50 code if anyone need these

    • shaunc on 23/09/2021 - 01:37

      Can you kindly share these with me please?

    • NaDs84 on 23/09/2021 - 03:46

      I’m a new user so can’t Pm you,

      As requested on the post,

      I’m still looking for the two vouchers if possible.

      Still no dice on $50 newsletter and $100 chat one after speaking to online chat.

      If you could share that would be great :)

      Looking to buy asap.

      Cheers

      • SickMyDuck1 on 23/09/2021 - 11:38

        Can you PM me if I reply here?

        • NaDs84 on 23/09/2021 - 13:38

          Finally got it all through the live chat.

          Thanks for the offer tho!

    • sagrules on 23/09/2021 - 16:28

      can you pm me the $100 code as well please, thank you

  • KB57 on 23/09/2021 - 01:53

    Anybody know how to get an invoice from Samsung?

    • usmanhafeez2000 on 23/09/2021 - 08:01
      +1

      It can be downloaded from your account where you see the order details. Also available in the order confirmation email that you should have received from Samsung.

  • lnq on 23/09/2021 - 04:50

    anyone want exchange code? i have 50$ code, will trade it for 100$ code.

    • hopper on 23/09/2021 - 08:58

      sent DM, thx

  • Sittingonthemoon on 23/09/2021 - 09:21

    Can't even get through by phone today - Samsung disconnects call

    I've given up on my two phones stuck in warehouse since the strike is on, but prior to knowing about this trade in sale my husband purchased a phantom brown ultra via the education store on 10/09 - since then it's stuck in "order received " status while my phantom brown ordered via this trade in deal on 17/09is already at customising stage due 08/10

    Has anyone had this happen via edu store ?

    • usmanhafeez2000 on 23/09/2021 - 09:44

      Call after 11am, it will go through.
      Same here, order stuck at warehouse since Sep 17, and nobody at Samsung can do anything :)

    • tjioer on 23/09/2021 - 09:46

      Same here… it just disconnected the call.

    • MrRe on 23/09/2021 - 09:52

      Yeah they make it very difficult to get through to them… Just be persistent. Even the live chat kept disconnecting me yesterday.

  • velleyy on 23/09/2021 - 09:28

    Guessing with the strike going on I won't be getting the phone today then… and it will be likely be Monday since tomorrows a holiday in vic.. Just a rant but "express delivery" lol.

    • usmanhafeez2000 on 23/09/2021 - 09:44

      Thats Samsung for you. We are at their mercy.

    • tjioer on 23/09/2021 - 09:48

      Even grey imports are quicker… it's ridiculous that domestic deliveries take longer than overseas.

    • MrRe on 23/09/2021 - 09:54

      I think startrack also delivers Saturday mornings if you're lucky just to give you some hope. But yeah unfortunate timing with the strike

      • usmanhafeez2000 on 23/09/2021 - 10:21

        Strike is one thing, but seems its sheer mismanagement by Samsung. I am in Sydney and ordered on Thu 16th Sep and it was updated as Dispatched on Fri 17th Sep but still at warehouse and not picked up. Whereas people who ordered on later dates have received their deliveries even in Melbourne and Perth and in Sydney as well. So Star Track did pick up the orders its just some orders are still stuck probably more due to mismanagement by Samsung.

      • velleyy on 23/09/2021 - 10:40
        +1

        Status has been updated to in the delivery depot. Fingers crossed if I can get it on Saturday I suppose, but apart from the annoyance… I'll just have to think of it as them prioritising the vaccine hahaha

  • Shikha966 on 23/09/2021 - 09:29

    Anyone has a spare $50 code? Please DM me if you have. I subscribed for marketing promotion, but still haven’t received the code. Thanks.

  • blindwilly on 23/09/2021 - 10:25

    Ordered on 17th Sept at 5:45pm and arrived this morning via Star Track at 9am. I am in western Sydney.
    As others said the phone was rattling around inside a cardboard box without any padding or packaging apart from the Samsung box the phone is sold in.

    • usmanhafeez2000 on 23/09/2021 - 10:49

      Good for u mate. I am in Western Sydney too, ordered on 16th Sep and my order still not picked up from warehouse yet 😏

      • blindwilly on 23/09/2021 - 12:50

        Checked the Startrack details - was picked up from warehouse yesterday and delivered today - hopefully you get yours soon!

        • usmanhafeez2000 on 23/09/2021 - 13:18

          Unfortunately mine is still not picked up 🙁

    • Bazzaaa on 23/09/2021 - 11:31

      I hope my delivery isn't held up by the strike. Am meant to be getting mine today.

      • Iamacheapo on 23/09/2021 - 15:22

        One of my phones was delivered just before. It was out for delivery at 1:30 which is quite late

  • c3000 on 23/09/2021 - 10:55
    +1

    Made two separate orders on the 18th of September, to the same household in Brisbane

    1 White S21 256Gb
    1 Gray S21 256Gb

    Gray one got delivered 22nd and got a text message with tracking day before delivery from Startrack, white one says on the way on Samsung website no tracking text been received yet.

    • StatLord on 23/09/2021 - 11:57

      Order 2 phones in separate orders:

      1 Pink S21 128GB on the 19/9/21
      1 White S21 128GB on the 18/9/21

      Just received an automated email from samsung that the Pink S21 has been dropped off at the local post office. I'm guessing this is how Startrack is dealing with the strike, just dumping all parcels at the local post office. However, I have not received a card/details from them, so not sure which post office i have to go to…

      And no word on the white S21, no text message or tracking number sent to me.

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