This was posted 2 years 7 months 16 days ago, and might be an out-dated deal.

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$500 Trade-in Bonus + $200/$300 off RRP + Trade-in Value When You Buy a Galaxy S21 Series Mobile @ Samsung

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$500 Trade-in Bonus + $200/$300 off RRP + Trade-in Value When You Buy a Galaxy S21 Series Mobile @ Samsung
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sohel03 on 16/09/2021 - 17:08 samsung.com (25545 clicks)
Last edited 17/09/2021 - 16:20 by 2 other users

Get $800 off RRP plus trade in value to purchase Galaxy S21+ and S21 Ultra 5G
$700 off RRP plus trade in value for Galaxy S21 5G

Get up to $330 off1, plus $500 off bonus offer plus $200 off RRP when you trade in to purchase Galaxy S21 5G.
Get up to $330 off2, plus $500 off bonus offer plus $300 off RRP when you trade in to purchase Galaxy S21+ | S21 Ultra 5G

Mod Note: Use the Samsung Code Request Megathread for requesting a code.

  1. Price quoted is inclusive of a $200 RRP reduction on the Galaxy S21 5G from 16 September 2021 until 30 September 2021 unless withdrawn earlier. based on trading in a SAMSUNG GALAXY S20 ULTRA 5G 512GB in full working condition until date 30 September 2021. Additional $500 discount will be applied at checkout on Galaxy S21 series 5G from 30 July 2021 until 30 September 2021 unless withdrawn earlier. The trade in amount is deducted from the cost of the Galaxy S21 5G. Available at Samsung Stores and on the Samsung Online Store ( samsung.com/au/ ). Visit the website ( samsung.com/au/tradeup ) for further details, T&Cs and a list of eligible devices. This program is only available while stocks last and is subject to limited availability. Redemption of the program will be on a first come, first served basis. Eligible devices and pricing are subject to change. Excludes Samsung’s Enhanced Partnership Portals and Samsung Government. Offer is not available in conjunction with any other offer unless otherwise advised. Discounts are not transferable, exchangeable or redeemable for cash. The Samsung Trade-Up Program is operated by Asurion.
    Bonus Credit Offer: You are entering into these Bonus Credit Offer terms and conditions with Samsung Electronics Australia Pty Ltd (“Samsung”). For a limited time, when you trade-in your existing eligible device, you will receive an additional $500 bonus credit that you can use towards the purchase of a new eligible Samsung product. Bonus credit is in addition to any trade-up credit. Your existing device must be listed here [https://www.samsung.com/au/tradeup/]. Bonus Credit Offer is only available at Samsung Stores and the Samsung Online Store, and is only available while stocks last and is subject to limited availability. Redemption of the Bonus Credit Offer will be on a first come, first served basis. Bonus Credit Offer ends 30.09.2021 ↩

  2. Price quoted is inclusive of a $300 RRP reduction on the Galaxy S21+ and Galaxy S21 Ultra from 16 September 2021 until 30 September 2021 unless withdrawn earlier. based on trading in a SAMSUNG GALAXY S20 ULTRA 5G 512GB in full working condition until date 30 September 2021. Additional $500 discount will be applied at checkout on Galaxy S21 series 5G from 30 July 2021 until 30 September 2021 unless withdrawn earlier. The trade in amount is deducted from the cost of the Galaxy S21+ 5G, and Galaxy S21 Ultra. Available at Samsung Stores and on the Samsung Online Store ( samsung.com/au/ ). Visit the website ( samsung.com/au/tradeup ) for further details, T&Cs and a list of eligible devices. This program is only available while stocks last and is subject to limited availability. Redemption of the program will be on a first come, first served basis. Eligible devices and pricing are subject to change. Excludes Samsung’s Enhanced Partnership Portals and Samsung Government. Offer is not available in conjunction with any other offer unless otherwise advised. Discounts are not transferable, exchangeable or redeemable for cash. The Samsung Trade-Up Program is operated by Asurion.
    Bonus Credit Offer: You are entering into these Bonus Credit Offer terms and conditions with Samsung Electronics Australia Pty Ltd (“Samsung”). For a limited time, when you trade-in your existing eligible device, you will receive an additional $500 bonus credit that you can use towards the purchase of a new eligible Samsung product. Bonus credit is in addition to any trade-up credit. Your existing device must be listed here [https://www.samsung.com/au/tradeup/]. Bonus Credit Offer is only available at Samsung Stores and the Samsung Online Store, and is only available while stocks last and is subject to limited availability. Redemption of the Bonus Credit Offer will be on a first come, first served basis. Bonus Credit Offer ends 30.09.2021 ↩

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closed Comments

  • ScoMosas on 21/09/2021 - 23:02

    Does anyone have spare $100 code? Wasted 3 days and spoke to every assistant but no luck

    • Bazzaaa on 21/09/2021 - 23:19

      Try mentioning to the chat rep that a family member just got a code and you would also like one. And say you are upgrading to a S21. I got mine immediately.

  • Bargain-er on 21/09/2021 - 23:08

    Just got my s21 ultra. Anyone notice warmness when charging? Mine is noticeably warm. Thanks

  • bradw6860 on 21/09/2021 - 23:33
    +1

    Are these discount codes we got $100 and $50 connected to the email we used in the live chat? Do the codes expire?

    • WhitePoRk87 on 21/09/2021 - 23:56

      I believe the $100 is linked to the email used in the trade-up app on the device you used. The $50 newsletter should be connected to the email which you signed up with from the Samsung store page. And yes they all expire.

      • bradw6860 on 22/09/2021 - 07:17

        anyone know how long i have?

        • thangcuoi on 22/09/2021 - 10:07

          The $100 code expires in 7 days. Not sure about the$50 code.

      • Homr on 22/09/2021 - 22:11

        No they are not connected. I got codes $100 code and $50 code form 2 seperate emails and both worked

    • impactportraits on 22/09/2021 - 06:15

      No there not as I used a $100 and $50 code from 2x different email addresses and it worked..

  • johamad on 22/09/2021 - 02:03

    I talked with the live chat the day before yesterday, asking for the $100 voucher, and was told to send pictures of the fron and back of my phone, and that a voucher would be sent within 24 hours, however its been almost 48 now, and i still dont have an en email.

    Did anyone else wait that long, or do you think something has gone wrong ?

    • bargainman1 on 22/09/2021 - 07:34

      I was given the code over live chat, and was not asked for further information.

      Try again?, just say you want to upgrade your old phone to a Samsung 21 Ultra.

    • cookietime on 22/09/2021 - 13:17

      Did you have a reference code? After sending the photos, I jumped on the chat again, asked the agent to check and give me the code. All done in about 15 minutes. Good luck!

    • FR3D99 on 22/09/2021 - 16:36

      Mine took 4 days (including the weekend)

  • tjioer on 22/09/2021 - 07:47

    Ordered on Saturday 18 Sep, still no shipping SMS as at Wed 22 Sep. With Startrack strike planned on Thu, it will be Fri the earliest I get mine. This will be like a grey import shipping time :(

    • usmanhafeez2000 on 22/09/2021 - 10:41
      +1

      I ordered on 16th and still waiting to receive the shipment notification SMS.

      • itos on 22/09/2021 - 15:28

        ordered on the 17th and waiting for the SMS as well

  • Pmc1 on 22/09/2021 - 08:37

    Does anyone have a $50 newsletter code they can spare? Thanks!

  • Homr on 22/09/2021 - 09:12

    Mine says it will arrive today, but since I live in an apartment it will get re-directed to the post office so I can only pick it up tomorrow at the earliest

  • Sittingonthemoon on 22/09/2021 - 09:15

    I have nothing on my end..phone dispatched but tracking number the Samsung rep provided me is showing no parcel on star track -ordered Saturday morning

    • usmanhafeez2000 on 22/09/2021 - 10:42

      Same here. Apparently there are some batches which are ready to be picked up at Samsung Warehouse but Star Track hasn’t picked those yet. I ordered on 16th but still waiting for it to be picked up.

      • trueamity on 22/09/2021 - 10:59

        Me too. Called them this morning and they told me it's still at the warehouse in Syd waiting to be picked up. Couldn't give me an ETA. Ordered at 1am on 19/09/21 and status showed as dispatched on 20/09/21. I'm in Brisbane.

  • unever on 22/09/2021 - 09:36

    Anyone have a newsletter $50 code spare? Want to order today and nothings come through yet!

  • Pmc1 on 22/09/2021 - 09:47

    I have a $50 code not being used if anyone wants it! MA1-54YA-RZY5-9R2F

    • unever on 22/09/2021 - 10:07
      +1

      Thanks mate!

  • vchung916 on 22/09/2021 - 11:00

    Ordered on 17 Sep and just received the phone from Startrack today. I'm in Sydney.

    • usmanhafeez2000 on 22/09/2021 - 11:06

      Lucky you. I ordered on 16th Sep and still waiting it to be picked up by Star Track. I am in Sydney too.

      • tjioer on 22/09/2021 - 12:21

        If we don't get any SMS today, then Startrack will pick them up on Friday (they have a strike on Thursday), so we may not get them until Monday :(

        • usmanhafeez2000 on 22/09/2021 - 13:58

          True. So keep calling Samsung to push :)

          • sjq1122 on 22/09/2021 - 15:21

            @usmanhafeez2000: Did your push help any? I ordered on 17th and it has not bee picked either apparently. And the support team seems to be helpless on how / when courier will come to pick things; just repeat themselves as "I will log a ticket for you".

            • usmanhafeez2000 on 22/09/2021 - 16:22

              @sjq1122: Thats what they did for me. Seems no one can help except just logging a ticket. Even the ticket logged 2 days ago doesn't have any update. Seems no one at Samsung is bothering to get the phones despatched.

        • usmanhafeez2000 on 22/09/2021 - 19:14

          Did u receive any SMS today? I didn’t. Seems we will have to wait till next week for delivery.

      • Iamacheapo on 22/09/2021 - 19:02

        Damn that's slow. I got my orders within 2-3 days of ordering and I'm in Melbourne.

        • usmanhafeez2000 on 22/09/2021 - 19:08

          People who ordered later than us are still getting their orders delivered, and in past I also received my orders within 2-3 days, but unfortunately this time some batches are stuck and yet to be picked up by Star Track. Shameful for a company like Samsung. Thats where Apple wins in terms of customer service.

          • Iamacheapo on 22/09/2021 - 20:10

            @usmanhafeez2000: Yes I agree. Apple definitely has better customer service by far and I can see why that pulls in a lot of customers.

    • viirgon on 22/09/2021 - 12:34

      Ordered 17th, delivery today. In Perth.

      • usmanhafeez2000 on 22/09/2021 - 14:06

        Ordered 16th and it didn't even ship yet :P in Sydney :)

    • JoeBogan on 22/09/2021 - 13:00

      Did you get a return parcel for the trade in phone?

      • vchung916 on 22/09/2021 - 13:54

        Nothing about returning the old phone in the parcel and no email about how to return the old phone.

  • angelbaby on 22/09/2021 - 11:01

    can anyone get half price Buds2 and free case together?

    • ozbd on 22/09/2021 - 12:19
      +1

      Yep add them both to cart. See my comment earlier in reagrds to what cases you can get. (Not sure how to link to comment).
      After adding the buds they will be $109.50.
      After adding the case the buds will come down further by the price of the case, and the case will be normal price.

      • angelbaby on 22/09/2021 - 12:50

        yeah, added Buds2 & case together, the buds2 shown $109.5 but the case shows $59. no further discount on Buds2.
        I tried last night it worked with free case but this morning it didn't allow. T&C mentioned Free case for Buds Live & Pro and no for Buds2. so just bought Buds2 without Free case :(. do you think i can live chat with to add the free case on my order? :) thanks anyway!

  • Homr on 22/09/2021 - 12:08

    Has anyone used the same trade-in device twice for this deal and previous deal?

  • Shoonya on 22/09/2021 - 12:39

    Hi, has anyone got a spare $50 newsletter code? Thanks in advance

  • Homr on 22/09/2021 - 12:57

    Mine just got delivered

    They left my $1200 phone on top of the communal letter box, LOL

    is that normal?

    And the delivery box wasn't even bubble wrapped so it was bouncing around inside it during delivery.

    • JoeBogan on 22/09/2021 - 13:03

      Did you get the return parcel for the trade in phone?

      • Homr on 22/09/2021 - 13:07

        No I didn't

        • JoeBogan on 22/09/2021 - 13:08

          Yeah same. How are we meant to return the trade in phone lol

          • Homr on 22/09/2021 - 13:08

            @JoeBogan: I'm not hahaha

          • n00bis on 22/09/2021 - 13:25
            +3

            @JoeBogan: It says on the website they will send you an email with a barcode. Take it to Auspost and they will do the rest. I received my phone yesterday but have not received an email for the return.

            • JoeBogan on 22/09/2021 - 15:02

              @n00bis: Oh okay makes more sense, I haven't received an email

              • Doveman87 on 22/09/2021 - 15:36

                @JoeBogan: Same got mu phone today but haven't got my Barcode yet.. good to know this is common

        • TheStapler on 22/09/2021 - 19:38

          I got the return label email, about an 1 hour after the delivery.

    • Iamacheapo on 22/09/2021 - 15:23

      Samsung does not provide any sort of protection with their parcels. It's kind of concerning they package expensive phones in an empty cardboard box

    • Elora on 22/09/2021 - 15:47

      same i got mine delivered few hours ago and no bubble wrap, packed in big box , they left the parcel near my front door

  • GeneralKeen on 22/09/2021 - 13:38

    Is the Galaxy Flip worth the price after the trade-in promo?

    • krisspy on 22/09/2021 - 14:11

      Lol no. Flip only gets $300 trade bonus (if you're not planning on sending your old phone) so $1199 for the 128gb model. That's the same price as a 512gb s21 ultra.

      Is the novelty of a bendy phone worth it VS one of the best smartphone cameras on the market?

      Flip only has dual 12mp cameras and a small 3300mah battery, less ram too ar 8gb.

    • Mingles on 22/09/2021 - 14:39

      Tossing up to get the flip as well for the wifey. Comes out to be at $1002 (for the 256GB model) with a $90 trade with the $100 voucher code and $50 newletter code. It's definitely not bang for buck in terms of value and performance but it's more than enough for what she needs. She wanted something small enough to fit in the purse/bag and big enough to watch her shows. If I do end up getting it, I'll probably purchase the Samsung Care+ for half the price atm, which I think is around $125.. as I'm not sure how robust these foldable screens are.

      • GeneralKeen on 22/09/2021 - 14:52

        Yeah, its a cool phone

  • krisspy on 22/09/2021 - 13:58

    What's the trade in process? I bought the phone already but have so far only got receipt emails, nothing about sending the old phone back.

  • sTein0 on 22/09/2021 - 14:17

    Is anybody getting the "Sorry, due to an error, trade-in service is unavailable at the moment" error when trying to input the trade up code at the moment. Its strange because yesterday it worked fine.

    • BinnyC on 22/09/2021 - 17:09

      Mine has been stuck on this for 3 days now on this error.

      Tried different browsers, devices but no luck.

      I think i will end up not having this offer.

      Can anyone share screenshot images of trade up app settings that might be triggering it.

      Contacted Asurian and they advised to check all permissions are granted and could be some phone settings with permission or notifications?

      Can somebody ease help.
      Thanks in advance.

    • viki8702 on 22/09/2021 - 18:40

      Just ignore the error and keep typing your trade-in ID, then click enter on keyboard and Next option on your right side will be highlight. Try this method may work for you.

      • BinnyC on 22/09/2021 - 20:57

        Tried everything but no luck.

  • lannexe on 22/09/2021 - 15:23

    Anyone has any spare $50 newsletter code please? I can also trade with the $100 loyalty code. Thank you.

  • 1000101 on 22/09/2021 - 15:35
    +1

    All back in stock

  • bryantcw on 22/09/2021 - 15:38

    Ordered on 19 Sep and just received the phone from Startrack today. I'm in melbourne

    • velleyy on 22/09/2021 - 16:09

      same also in Melbourne. I'm in Southbank, I wonder if I'll get it today as I got the delivery message yesterday too..

    • usmanhafeez2000 on 22/09/2021 - 16:10

      Lucky you. I ordered on 16th Sep and still waiting it to be picked up by Star Track. And I am in Sydney :(

      • FiDad on 22/09/2021 - 18:35

        same here, in sydney too

  • MrRe on 22/09/2021 - 16:12

    Ordered both a S21 and S21+ on the 18th to the same address in Sydney.
    Strangely S21 arrived this morning with the S21+ still at the warehouse (called to check because I found it strange they didnt arrive at the same time)

    • usmanhafeez2000 on 22/09/2021 - 16:16

      Mine is S21+ too. And still at warehouse. Ordered on 16th.

      • Chridim on 22/09/2021 - 19:39

        Same here, s21+ violet on the 16th, still preparing dispatch. Are they out of stock?

        • usmanhafeez2000 on 22/09/2021 - 19:55

          No. Not out of stock. Just pending to be picked up by the courier.

          • Chridim on 22/09/2021 - 19:58

            @usmanhafeez2000: But it doesn’t make sense that the courier picked up order made 3-4 days after mine

            • usmanhafeez2000 on 22/09/2021 - 20:10
              +1

              @Chridim: Thats what I told the rep on call and they had no idea. They provided me the tracking number for my order that they have in their system, and said order is ready to be picked up at their warehouse, just waiting for the courier to pick. Not sure whats going on …..

  • Thunder-Wombat on 22/09/2021 - 17:11
    +2

    My friend got sent this when enquiring about their trade in:

    "Hi,

    Thanks for your query, if you wish to not return your old device you will be charged the full trade-in credit (the amount you got offered for your old device). After this it will no longer be a requirement to return your old device to us. We hope that this information has been helpful.

    Unfortunately, we do not have the exact time frame of when you will be charged, this is an automated process, and the charge should occur after 14 days has passed since you were sent your return label. To make the process as easy as possible please keep the funds available in your account.

    Any bonus credit/vouchers will remain as it is. You may receive some reminder emails about returning your old device which you can ignore if you’re planning to keep that device. Any bonus credit will remain as it is.

    Regards,
    Samsung trade-up team
    [email protected]"

    • Kurt cobain on 22/09/2021 - 17:54

      does this mean - they wont charge admin fee of $60?

      • Thunder-Wombat on 22/09/2021 - 17:56
        +1

        They wont be charging an admin fee, as they have confirmed the amount they would charge me. Admin fee is for if you send a product that doesnt meet the tradeup you said it did

        • miruki on 23/09/2021 - 08:14

          Thank you Thunder-Wombat and your friend too. The exact information that I needed!

  • pluto on 22/09/2021 - 17:19
    +1

    All phones OOS. Unable to order.

  • Thunder-Wombat on 22/09/2021 - 18:01

    For anyone who has an S20, if you have a cracked screen you can get a $200 voucher which is stackable with the $100 voucher and $50 news letter. I just got the s21 128gb for $199 (Once I pay my non return fee) and the S21 Ultra 256gb for $799 (Once I pay my non return fee) takes abit of time going through the two different chats

    • Ellekay on 22/09/2021 - 18:30

      How long did it take for your $200 voucher to come in?

      • Thunder-Wombat on 22/09/2021 - 18:51
        +1

        It took 25 minutes. Just waited while the guy on the chat processed it, you just need to send them photos of the broken phone and they review and provide

    • ozbd on 22/09/2021 - 18:57

      I thought the cost needs to be $350 or more for the $50 newsletter discount to work? Or can you add it before other discounts for it to trigger.

      • Thunder-Wombat on 22/09/2021 - 19:05

        Add it first

        • Anjag on 23/09/2021 - 15:46

          Not sure if there I am doing something wrong here . I have a $200 voucher for my broken phone + $100 voucher from the chat + subscription $50. I applied the $50 voucher first, then $200 and $100. By following this order the $50 goes discount goes off as soon as the cart value goes below $350… can you let me know the order in which I need to enter the voucher to get the $50 discount as well?

          • KB57 on 23/09/2021 - 15:59

            @Anjag: $50 voucher is for purchases above $350.

            • Anjag on 23/09/2021 - 16:01

              @KB57: @thunder-wombat has used it even when the total was less than $350.. so wondering how to do it…

    • redwan010 on 22/09/2021 - 20:00

      How many $200 voucher did you receive with 1 cracked s20? Can i get more than 1

      • jack smith on 22/09/2021 - 20:02
        +1

        I got a few with the same s20. But you need to send it from a different email

        • porleng on 22/09/2021 - 20:55

          What photos do they ask for?

          • jack smith on 22/09/2021 - 20:56

            @porleng: Front and back of the of the phone with IMEI in the front photo with a crack

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