This was posted 1 year 7 months 21 days ago, and might be an out-dated deal.

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Flight Delay Pass with 28 Degrees Mastercard - Free Food and Lounge for Flight Delays over 2 Hours (Pre-Registration Required)

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Flight Delay Pass with 28 Degrees Mastercard - Free Food and Lounge for Flight Delays over 2 Hours (Pre-Registration Required)
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currentfad on 06/09/2022 - 13:53 28degreescard.com.au (8186 clicks)
Last edited 06/09/2022 - 14:16 by 1 other user

Been over 2 years since the last post of this.

With more and more people traveling I hope it helps those unaware and/or forgotten about the feature, just in case you get caught up in delays.

From the last post it seems like there was an issue with registering if you still have the blue card.

Steps:

  1. Register your flight - Just register your card and flight details for you and up to four additional guests online, at least six hours before your scheduled departure.

  2. Receive your pass - We'll track your flight, and if it's delayed by 2 hours or more, we'll email and SMS your pass(es) to you automatically - too easy! The minimum two-hour delay can be announced in one go, or cumulative from a series of shorter delays

  3. Sit back and relax - Show your one-time-use code to participating airport partners and treat yourself, on us.

For information on which Lounges you can visit and further details about those lounges, visit LoungeKey™ Finder website

Travel Airport Lounge Credit Card Lounge Pass MasterCard

Related Stores

28 Degrees Card
28 Degrees Card

closed Comments

  • rifter on 06/09/2022 - 13:59

    Is a cancellation considered to be a delay?

    • currentfad on 06/09/2022 - 13:59
      +11

      Flights that are cancelled or rescheduled to the next day (24 hours after the flight's scheduled departure time) will not be deemed as delayed and will be handled by the airline directly via their own compensation process.

  • rickb on 06/09/2022 - 14:00
    +3

    Airline tickets need to be purchased on the 28 degrees card to qualify?

    • currentfad on 06/09/2022 - 14:02
      +16

      Nope, this is the criteria

      You will be eligible for the lounge pass when the following conditions have been met:

      • You have registered the flight at least six hours prior to your scheduled departure
      • You must register each of your travel companions (maximum four per cardholders) individually for a lounge pass
      • A delay of two hours or more is announced for your flight. The minimum two-hour delay can be announced in one go, or cumulative from a series of shorter delays
      • Access to a lounge or lounge alternative, which is part of the LoungeKey™ network is available at your airport terminal when the delay occurs.
      • rickb on 06/09/2022 - 14:17

        Awesome!

    • GerrardLFC on 06/09/2022 - 14:05

      https://www.28degreescard.com.au/faqs/

      Click on Flight Delay Pass in the left menu

  • enricosanchez on 06/09/2022 - 14:08

    Looks legit, just registered

  • ThemDealsThough on 06/09/2022 - 14:11

    Worked for me. Thanks OP

  • wetwork on 06/09/2022 - 14:16
    +4

    Check out Sydney Airport.
    The lounge finder mostly finds cafes - not lounges.
    Seems to be limit on how much you can spend.
    Still - as they say - "better than nothing" i.e what Jetstar will offer if you're delayed.

    • spackbace on 06/09/2022 - 14:23
      +6

      if you're delayed.

      Lol @ 'if'

      • wetwork on 06/09/2022 - 15:42
        +2

        If you are flying Jetstar you will need this so you can hang out at a coffe or pizza bar at Sydney Airport.

    • RedSky on 06/09/2022 - 18:49

      Do we know what the monetary value of it is for a cafe?

      • wetwork on 06/09/2022 - 19:47

        I can't see it anywhere.
        $15 coffee?

        • UrMumsOnlyFan on 06/09/2022 - 23:28

          From memory Quiskhots charged $7 for a single slice of banana bread like you'd get in a supermarket.

          I loathe these airport cafes that get away with not displaying prices.

      • UrMumsOnlyFan on 06/09/2022 - 23:25
        +2

        $36 and you can search the LoungeKey partners at https://airport.mastercard.com/en/

        1. Cardholders can use their lounge visit entitlement to receive AUD$36 off the bill. Each AUD$36 deduction represents a single lounge visit within the Cardholder’s existing lounge visit allocation for which the Cardholder will, where applicable, be charged. E.g. if a Cardholder registers 1 Guest they will receive AUD$72 off their bill which will be charged as 1 Cardholder visit + 1 Guest visit on their account. Only 1 card per visit per Cardholder will be accepted and at point of registration.

        2. The AUD$36 is valid for the purchase of any meal and/or drinks. To be eligible, Cardholders must present a valid Card and Boarding Pass with confirmed same-day travel before placing an order.

        3. AUD$36 is non-transferable & cannot be exchanged for cash substitute or refund if the final bill is lower than AUD$36 per person.

        4. Cardholder is responsible for the balance if total final bill exceeds AUD$36 per person. Any remaining balance cannot be used towards gratuity.

        • RedSky on 10/09/2022 - 22:35

          Oddly specific, thanks!

          • UrMumsOnlyFan on 10/09/2022 - 22:52

            @RedSky: See the comments under Priority Pass now offers $36 of food, drink at Sydney Airport. Fortunately the amount has not decreased despite weakening of the exchange rate.

            (Note LoungeKey and Priority Pass are both part of Collinson Group.)

            • FirstWizard on 19/09/2022 - 12:50

              @UrMumsOnlyFan: Unrelated to the deal, but that article is no longer completely true if the priority pass membership is offered via AMEX. They recently took away "Non-Lounge Experiences" from members which include $36 off for food.

  • nosytt on 06/09/2022 - 14:23

    How would you even fit a lounge on the plane?

    • spaceflight on 06/09/2022 - 17:01
      +1

      Lounges are easy, my Gulfstream even has a bed

      • quincymac on 06/09/2022 - 22:45
        +3

        Good to see some peeps from r/AusFinance here

  • AircraftFreight on 06/09/2022 - 14:23
    +7

    I should note is that, the lounge must have a "Pay for Entry" criteria to enter, hence the benefit. As they are partnered with LoungeKey which basically offers access to Pay to Use Lounges at a fee.

    For example, if you are flying Qantas out of Terminal 1 out of Melbourne, the only 2 lounges are Qantas operated and they don't allow for passengers to pay to enter leaving you without a lounge.

    With Vigin Australia out of Terminal 3, they do allow passengers to pay to enter however they are not partnered with LoungeKey, so you wont be able to use any lounge at Terminal 3 if your flight is delayed by 2 hours or more.

    You could always change Terminals however it just adds more risk if needing to head back to the original Terminal and with the potential of long security lines, or if the flight is suddenly ready for boarding while you are sipping Champagne at a lounge across the other side of the airport.

    Happy travels.

    • cheepo on 06/09/2022 - 14:33

      For example, if you are flying Qantas out of Terminal 1 out of Melbourne, the only 2 lounges are Qantas operated and they don't allow for passengers to pay to enter leaving you without a lounge.<

      Thanks for calling this out. So not really free then if you are still paying to access the lounge?

      Anybody else successfully claim this in the past and does the pass actually get to you before departure? I'm trying to think of the benefit should you have to pay to use the lounge and then for you to only have access to it after your re-scheduled departure time. I'm haven't travelled enough to consider them so happy to be corrected.

      • AircraftFreight on 06/09/2022 - 14:42
        +2

        Not quite. There are lounges that you will get for free if your right is delayed.

        However at Melbourne, the only easily accessible lounge is the Rex Lounge at Terminal 4.
        The other lounges are located at Terminal 2, which needs a ticket and a passport. If you do get stuck in Terminal 2, I highly recommend the House. Fantastic lounge.

        If you do get stuck in Terminal 1 or 3. You will need to change Terminals to use the lounge, otherwise you are stuck with no lounge.

  • BK12 on 06/09/2022 - 14:32
    +2

    This service is available since last 4-5 yrs , I have registered couple of times for my travel , I got the pass only once. Other time I tried calling couple of people about the delay but they never came back . So it's a hit and miss but better to register your flight anyway just takes few minutes

  • T-man on 06/09/2022 - 14:41
    +4

    A must card for Jetstar flights

    • RockinIt on 06/09/2022 - 14:48
      +6

      Nah Jetstar specialises in cancelling flights

      • prankster on 06/09/2022 - 14:55

        stay in the bali lounge overnight with everyone lol

      • LSGH on 06/09/2022 - 18:53

        That’s right, our flight from MEL to Gold Coast was cancelled last night. 2 mins after they announced which gate to board

    • R4 on 07/09/2022 - 11:06

      Yep. We're going to Bali in October and although Jetstar fly PER-DPS, they were my last choice. We're going Malindo (don't know how good they are but they also have luggage included in the ticket price, it's not an extra) as their departure times both ways are good.

      Jetstar were also the most expensive and their flight times are the most inconvenient.

  • yoyo6 on 06/09/2022 - 14:59

    If you are overseas and have no sms access or wifi what do you do? Not all airports offer free wifi.

    • knk on 06/09/2022 - 19:22

      who travels without getting a local sim card when you get there these days? It's so cheap

      • BlunderCat on 08/09/2022 - 14:22

        Not in Japan in 2018/19. For travelling as couple it was much cheaper to get a pocket wifi and share it, than a local SIM. Good thing this service also sends via email, which is by far the better way.

    • UrMumsOnlyFan on 06/09/2022 - 22:57

      You could attempt to use one of those free temporary email websites that can open emails through a browser. (Note that it'd also need to be able to open the attached PDF.)

      Have that as the registered email address, then when you're overseas you could try to persuade the lounge staff or some other person with an internet connection to open the Delay Pass email.

      Otherwise if you can't receive email or SMS then you're out of luck.

    • Nom on 06/09/2022 - 23:17
      -1

      Why would you travel overseas without SMS ? Make sure international roaming is enabled on your plan before you leave.

      If you need data and the only option is to pay for airport WiFi then you can simply pay for airport WiFi.

      • sween64 on 07/09/2022 - 07:16

        Didn’t lots of providers remove roaming during COVID and haven’t reinstated it?

        • Nom on 08/09/2022 - 15:06

          Yeah - but if you're travelling, don't choose those plans.
          If you've got services that need SMS codes to log in for example, you won't be able to access them without roaming…

          • sween64 on 15/09/2022 - 09:28

            @Nom: Although Boost state they don't offer roaming I was able to receive SMS whilst in New Zealand (even when not on wifi). I was also able to make phone calls to Australia whilst connected via WiFi Calling.

  • TanedaR on 06/09/2022 - 15:02
    +2

    While it sounds beneficial, most lounge are very full these days. Many refuse paid entries and credit card, priority pass holders, only accept business class ticket customers.

  • Westpac on 06/09/2022 - 15:22
    -1

    has anyone been knocked back from qantas lounge using a pass from cc?

    • mrjames on 06/09/2022 - 16:08
      +1

      It needs to be a lounge that's part of LoungeKey. It probably won't be a QF lounge unless it's a smaller airport.

      Entry is via an invitation email/sms which is sent to you from LoungeKey automatically when the flight is delayed. This relies on the airline providing accurate data which is not always the case. You will need to present the invitation email/sms to the nominated lounge.

  • brett-au on 06/09/2022 - 15:35

    I had a delayed flight in Singapore and got to use the lounge. Sure it was nothing 5 star, but I enjoyed it anyway.

  • mrjames on 06/09/2022 - 16:07

    Trouble is not all airlines will accurately update departure times with the DB that LoungeKey uses. I had a number of domestic flights in India which were delayed significantly, I was not issued any lounge passes despite the lengthy delays.

  • uncoelite on 06/09/2022 - 16:21
    +1

    i've had this ever since it was first available many years ago. i used to fly overseas atleast yearly before covid, and back/forth btw syd/mel every couple of weeks. out of all that time up until now i've never had a delayed flight that met the criteria. i've had numerous delays but they've all been less than 2h or the flight was just cancelled. so now i don't even bother with it.

  • Plentiful3271 on 06/09/2022 - 16:43
    +2

    This is an awesome feature. I used this once on a trip to Bali. We were preparing to come back home and as we got into the taxi I got a text message with our flight delay passes. We didn’t even realise our flight was delayed until the passes arrived by text. We spent hours drinking free piss and eating free food at the airport. I didn’t mind the delay because of this.. it felt good going to an airport and getting something free for a change instead of being arse raped with the usual price of things.

  • neilsupremacy on 06/09/2022 - 16:46
    -1

    Anyone know if 28 degrees accepts international applicants?

    • vodamerc on 06/09/2022 - 17:51

      No its a credit card

  • emerson on 06/09/2022 - 17:25
    +1

    Same deal with Revolut cards at the premium level, I tried to use this in June when I was leaving Portugal & my flight was cancelled. After an hour I logged a ticket asking where my lounge passes were, then at 2hrs & 4hrs. After that I gave up.
    My rescheduled flight boarded 6.5hrs after the original flight time, as we were boarding ding lounge passes came through.
    I complained to LoungeKey who pushed back saying their systems shows my passes were issued on time, I sent them screenshots with time stamps & then they offered me 2 free lounge passes for my next flight. I still had to wait for 6.5hrs on a plastic chair in Portugal while hungover. I cancelled my Revolut card shortly after that. I don’t have any faith in the LoungeKey service

  • plentifoo on 06/09/2022 - 18:34
    +1

    this card just keeps on giving! i've had it since 2008 - no kidding, and have price protected thousands of dollars on this and they still keep piling on new features - all for the price of $0. Sometimes I wonder how they keep going, must be a select few cardholders with massive credit card debt.

    • DemocracyManifest on 07/09/2022 - 08:00

      Yeah no doubt they have many with the 20%+ interest

    • Windows7forever on 08/09/2022 - 02:15

      yeah it's crazy how they can offer all these benefits and make any money

  • indomatic on 06/09/2022 - 18:45

    Any resolution for blue card holders?

    I keep getting "Please check that you have entered an eligible Mastercard card number."

    When I contacted 28 Degrees/Latitude they told me I'd have to speak with Mastercard.

    • currentfad on 06/09/2022 - 19:14
      +1

      Get a replacement card. The new black one works

      • disturboed on 07/09/2022 - 09:50
        +3

        my black card didn't work, so I tried using account number and that worked.

    • roughana on 06/09/2022 - 19:45

      My blue card was recognised. At least as far as allowing me to go further.

    • cesorg on 06/09/2022 - 22:33
      +3

      I had the same problem. On a whim, I entered the account number on my monthly statements and it worked.

      • Wowza on 07/09/2022 - 03:04
        +3

        Yep this is what MasterCard told me to use when I was having the same issue, and it worked

      • indomatic on 07/09/2022 - 18:19

        Awesome, this worked for me. Cheers!

  • tunzafun001 on 06/09/2022 - 20:00

    Isnt this for any Mastercard?

    • The Vat on 06/09/2022 - 20:25

      The offer linked is specific for 28 Degrees/Latitude.

    • UrMumsOnlyFan on 06/09/2022 - 22:28

      Nope, though you can give it a try with other cards and report back.

  • bennybaubles on 06/09/2022 - 20:10
    +1

    The Rex lounge looks like a cheap motel with a kettle and a fridge.
    https://youtu.be/1kOH26zq3CQ

    • tunzafun001 on 06/09/2022 - 21:16
      +1

      Thats it, but its got beers in it. Nibbles to the side. Thats all you need.

    • Matt P on 06/09/2022 - 22:48
      +1

      I'm more concerned for the person carrying the camera. Thats a lot of heavy breathing for a 20 meter walk around the lounge

    • Lacerta on 07/09/2022 - 08:06

      My friend's Mum has those exact same chairs in her house.

  • The Vat on 06/09/2022 - 20:26

    So for our trip in November
    - discount for a cafe in Brisbane
    - access to a lounge in Sydney
    - access to a lounge in Honolulu…that reopens in Jan 2023

    Still, better than nothing, so thanks for the heads up OP

  • UrMumsOnlyFan on 06/09/2022 - 23:14
    +4

    Example Delay Pass email:-

    We are sorry to hear that your flight ### has been delayed. We hope Mastercard® Flight Delay Pass will help to ease the wait, and allow you to spend your time more comfortably in an airport lounge at Melbourne.

    We have issued individual complimentary lounge vouchers from our lounge partner, LoungeKey™, to you and your registered guests (if applicable). You will find them attached to this email. We have also sent an SMS to your mobile number with the lounge access reference number for each voucher, in case you are unable to connect to data services.

    The lounges that are made available to you can be found at the following locations:

    AIRPORT TERMINAL
    Melbourne 2

    LOUNGE NAME
    The House
    LOUNGE LOCATION & INSTRUCTIONS
    Airside - after Security Checks, follow signs for ‘Airport Lounges’ and the lounge is located on Level 3 above Gate 10. International flights only. Welcome to The House, where you can eat, drink and relax before you fly. With delicious seasonal menus, self-serve dishes and a fully tended bar serving sparkling wines, craft beers, premium spirits, plus barista-made coffees.

    LOUNGE NAME
    Cafe Sol
    LOUNGE LOCATION & INSTRUCTIONS
    Airside - after Passport Control and Duty Free, Level 1. Café Vue is located on the right hand side at the end of the luxury retail area. International flights only. Please note that the restaurant may exceed their seating limit at certain times of the day & access to the restaurant is at their sole discretion.

    LOUNGE NAME
    Bar Pulpo by MoVida
    LOUNGE LOCATION & INSTRUCTIONS
    Airside - after Security Checks and Immigration, Level 1 departures, opposite Gate 4. International flights only. Please note that the restaurant may exceed their seating limit at certain times of the day & access to the restaurant is at their sole discretion.

    LOUNGE NAME
    Urban Provodore
    LOUNGE LOCATION & INSTRUCTIONS
    Airside - after Security Checks and Immigration, Level 1 departures, opposite Gates 10 and 15. International flights only. Please note that the restaurant may exceed their seating limit at certain times of the day & access to the restaurant is at their sole discretion.

    LOUNGE NAME
    Marhaba Lounge
    LOUNGE LOCATION & INSTRUCTIONS
    Airside - Level 3, between Gates 9 and 11. International flights only.

    Do remember to mention LoungeKey to the lounge staff when presenting your voucher for entry. For information relating to the use of your lounge vouchers, please refer to the terms and conditions on the lounge passes or on the LoungeKey website.

    We hope you enjoy your lounge visit and that you reach your destination without further delays.

    The Mastercard Flight Delay Pass Team

  • Chef Freeman on 06/09/2022 - 23:40

    Hi guys apologies for the question
    Don't really see the point of making a forum post for a simple question like this
    Is getting a 28 Degrees card worth it?
    I've only got a commbank debit card, and I'm really conscious with spending money and paying back things like zip pay straight away before any fees occur
    I've heard using a credit card can increase your credit score if you use it for everyday things and pay it off straight away?
    Thanks
    Morgan
    (Apologies again)

  • Davo1111 on 07/09/2022 - 02:56

    The place listed at Perth airport is closed

  • firestint on 07/09/2022 - 07:35
    +1

    Combine this with a Qantas flight to increase your success rate!

  • eecchhoo on 07/09/2022 - 14:51

    I received a replacement card a couple years ago with different number but the flight delay offer unable to verify my new card number. So I had to use my old card number to verify….

    Just tested as mentioned above thread using account number works to verify

  • prhino on 09/09/2022 - 10:19

    Half the problem with travel at the moment is that it takes ages to get through immigration, or to get your baggage, so you miss your connecting flight.

    I doubt this covers that scenario.

    • meong on 12/09/2022 - 14:09

      dont forget Sydney's connecting shuttle bus between domestic and international which only frequents every 15 minutes!

      • prhino on 12/09/2022 - 20:06

        I had to wait 40 minutes last time

  • funeste on 13/11/2022 - 21:18

    Has anyone here successfully used their LoungeKey Barcode in another airport/city?

    The barcode Mastercard sends is valid for three months.
    Ryan Air didn’t report the delay until after we departed, so I got my LoungeKey code when I already touched down at my destination.

    • drmarshall on 09/01/2023 - 08:23

      Yep, my flight in Emriates Dubai to Ho Chi Minh was delayed by 4 hours, which they announced an hour before the flight, my partner and I got access to the lounge inc 2 kids, had breakfast and lunch and a couple of drinks. They even had an area for kids to play in. Made a 4 hour delay a delight instead of a nightmare, although arriving at 11:30pm at night with 2 young kids wasn't ideal, the lounge pass definitely softened the blow.

  • jamba on 09/12/2022 - 04:40
    +1

    The website is down when you try to register .

    Server Error in '/' Application.
    This type of page is not served.
    Description: The type of page you have requested is not served because it has been explicitly forbidden. Please review the URL below and make sure that it is spelled correctly.

    Requested URL: /Redirect

    • simmogunner on 10/12/2022 - 13:22

      Same. Can't email them either. Any ideas!

  • voodoohelo on 15/12/2022 - 13:28
    +2

    The website is back up and running again.

    Just registered my upcoming flights over the New Year.

    • oldrocker on 16/12/2022 - 11:46

      was working last night, but not working again this morning! anyone had any luck registering today?

      • UrMumsOnlyFan on 20/12/2022 - 21:57

        No issues when I registered this afternoon.

  • dwight schnoot on 05/01/2023 - 12:00

    Does anyone experience the card input field blanking out after submitting the card number? I'm using a Mac and it doesn't work on Chrome or Safari

    • UrMumsOnlyFan on 05/01/2023 - 23:00

      I've found the website to be particular about browsers and have had to use Edge or Internet Explorer lol

    • sween64 on 06/02/2023 - 11:12

      I'm having the same issue using Chrome and Edge on Win 10.

      Edit: Same for Safari on iOS. I haven't had issues previously.

      • sween64 on 07/02/2023 - 10:20

        Website is working again.

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