$1 Per Month for The First 3 Months on All Mobile Plans @ Mate Communicate

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$1 Per Month for The First 3 Months on All Mobile Plans @ Mate Communicate

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Associatedrfc850 on 15/02/2023 - 16:42 letsbemates.com.au (7934 clicks)
Last edited 27/04/2023 - 13:52 by 3 other users

MATE1

Between 15 February 2023 and ~~31 March~~ ~~30 April~~ 31 May 2023, sign up using the promo code MATE1 and activate a new MATE mobile plan to get your first three months of standard service for $1 per month.

Applicable for any MATE mobile plan:

good mates 10GB | usually $20/month
better mates 22GB | usually $25/month
great mates 32GB | usually $30/month
best mates 42GB | usually $35/month
elite mates 100GB | usually $45/month
soul mates 60GB 5G | usually $45/month

These are all postpaid plans (not prepaid) and use the Telstra Wholesale Network. See a coverage map.

Selected plans include a 5G network trial until 28/02/2023, while the soul mates plan is 5G enabled.

All plans include:

Unlimited talk & text to standard Aussie numbers
500GB data bank
Voice over LTE (VoLTE)
Wi-Fi Calling

Offer not applicable to existing MATE service numbers. Additional charges may apply for non-included service features.

Full T&Cs.

Mod: Billing starts from sign up, not activation.

Referral Links

Referral: random (41)

Referrer receives $50 bill credit.

Mobile SIM Only Mobile Plan

31 May 2023

Related Stores

Mate Communicate

closed Comments

bingo1234 on 15/02/2023 - 19:28

these guys used to be good, Specially with customer service, but I had to leave then due to slow NBN and standard answer "restart the modem" every time. I was even told to restart the NBN modem every 10 days..lol
- sprof on 15/02/2023 - 19:48
  
  NBN has nothing to do with mobile network.
  - moiecoute on 15/02/2023 - 19:54
    
    "specifically customer service"
MeesusEff on 15/02/2023 - 19:44

Are the sums delivered from Eastern States? My plans expiring on the 23rd, not sure if I can get this in time
- hollykryten on 15/02/2023 - 20:33
  
  My guess is that it's coming from Sydney because Mate Communicate is based there. And it's likely to be shipped through regular tracked mail. Probably no express shipping on this.
  - MeesusEff on 15/02/2023 - 20:36
    
    Thanks, will get it for next month
guru123 on 15/02/2023 - 19:45

whats the cost of additional data..if one runs out?
- Associatedrfc850 @ Mate Communicate on 16/02/2023 - 08:34
  
  +1
  
  No automatic charge. $10.00 per 1GB bolt-ons available (maximum of 5).
  - Gomo on 16/02/2023 - 11:10
    
    +1
    
    Good to know obviously the expensive way tho !
rrrrrrein on 15/02/2023 - 20:40

Good deal, anyone knows if Aldi's $5 pay-as-you-go plan can reserve/refund the unused balance? I am planning port in number from Aldi and port out after 3 months
- tharlow on 15/02/2023 - 21:23
  
  +3
  
  LOL
- rrrrrrein on 15/02/2023 - 22:22
  
  Too bad. "Any credit on your account will be forfeited when you port out and we will not refund the value."
neo335 on 15/02/2023 - 20:42

great deal
ww on 15/02/2023 - 21:10

+1

When entered address, no street type found. I don’t think it will pass credit check if it doesn’t match what’s on the drivers license.
- Associatedrfc850 @ Mate Communicate on 16/02/2023 - 08:35
  
  DM me the address if you are having issues.
  - shakir99 on 16/02/2023 - 18:52
    
    DM'd you. There is no "Rise" under the Street Type dropdown.
    - Associatedrfc850 @ Mate Communicate on 17/02/2023 - 15:24
      
      +1
      
      Requested to add this, thanks.
      - JZL on 18/02/2023 - 16:58
        
        @rfc850: My street number is 23A, but it only allows me to type number 23 but not A into the collum
      - shakir99 on 18/02/2023 - 16:59
        
        @rfc850: thanks. Could you let me know when this has been added?
mrvaluepack on 15/02/2023 - 21:29

What is the cancellation policy like?
mussorgsky on 15/02/2023 - 21:31

Can I use this in my unlocked Huawei mobile broadband modem? Or do I need a specific type/programmed sim?
- Associatedrfc850 @ Mate Communicate on 16/02/2023 - 08:35
  
  +1
  
  Will work in any unlocked device.
activ8newbs on 15/02/2023 - 21:45

Hi rep
My existing Boost plan expires 20 March
I had planned to purchase this mate offer now, so I receive the Sim card in the mail

I plan to activate and port my existing number on 21 March.

Is this possible?

I'm getting asked to make a payment today. Does that mean my 3 months will start now?

Also, the sign up form has asked for my mobile number already. Just being cautious…I don't want the port of my existing number to start now. Need it to start 20 March.

Thanks Op
- hollykryten on 15/02/2023 - 21:46
  
  +1
  
  Yeah you've got until 31 March 2023 to activate the SIM according to the rep. Your plan should work fine.
  
  https://www.ozbargain.com.au/node/757162#comment-13384560
  
  The 3 months kick starts when you activate the SIM card, not when it was purchased.
  
  And that mobile phone number on the purchase ordering form is only for contact communcation if Mate needs to ring you if there's a problem. You're safe entering your current mobile phone number there. The SIM porting won't begin until you start the SIM activation process and enter which phone number you want ported over in the SIM activation page.
  - activ8newbs on 15/02/2023 - 22:02
    
    Thanks! Appreciate it
- lwinstan on 16/02/2023 - 04:51
  
  +1
  
  Name checks out
activ8newbs on 15/02/2023 - 22:03

+2

Weird! Why does it assume that everyone lives in apartments?

Unit no
Unit type (no option for house or duplex etc)
- rrrrrrein on 15/02/2023 - 22:19
  
  Poor system requirement gathering and validation
- hollykryten on 15/02/2023 - 22:28
  
  You can enter a house address. If you live at a house address then just leave unit number and unit type as blank (it's only needed to be entered if you live in a unit and need it shipped there instead, it's not mandatory for the fields to be entered unlike what it might seem). And then just below it enter the streeet number into the street number box, street name into street name box and street type into street type box. That's how you do a house address. Hope that might help if some people get confused.
  
  Unfortunately there doesn't seem to be any option for Duplex.
- Associatedrfc850 @ Mate Communicate on 16/02/2023 - 08:37
  
  Unit no and unit type is not mandatory - I can see the form indicates that they are with a *, will get this updated.
Hugh G Rection on 15/02/2023 - 22:13

damn it, i am already on this plan.
- tharlow on 16/02/2023 - 00:50
  
  +1
  
  checkmates
easternculture on 15/02/2023 - 22:16

Got the 5G plan.
Time to port out from WW mobile
Makes the amaysim iphone 12 mini deal with $120 3 month sim plan look like a rip off (for the mobile plan offcourse)
Nusername on 15/02/2023 - 22:21

+1

Op, would this require a credit check to apply?
Ragnarok1982 on 15/02/2023 - 22:47

Mate .. I just got a few amaysim with 150gb still .. 🤣
ozmaxz on 15/02/2023 - 23:41

-2

Be careful, if you regret it and want to cancel this. They will charge you $12 dollar for shipping cost. Doggy company. This happened to me last time for their internet + mobile sales.
- tharlow on 16/02/2023 - 00:13
  
  +5
  
  Doggys are cute
  - lordra on 16/02/2023 - 08:36
    
    As is the style. 😅
- Associatedrfc850 @ Mate Communicate on 16/02/2023 - 08:39
  
  +1
  
  Not sure what the issue is, there's nothing dodgy about it: https://www.letsbemates.com.au/mate/faq/i-dont-want-to-activ…
  
  If the SIM card is sent out and you decide to cancel, we still have to cover the P&H costs.
  - CheckMateWin on 16/02/2023 - 08:41
    
    What if I activate and cancel after 2 months. Will I be charged?
    - Associatedrfc850 @ Mate Communicate on 16/02/2023 - 08:46
      
      You can cancel/port out at anytime.
      
      There are no pro-rata refunds or credits if you cancel your account during your billing period.
      - CheckMateWin on 16/02/2023 - 08:53
        
        @rfc850: I mean will I be charged P&H costs if I cancel after few months?
        
        Associatedrfc850 @ Mate Communicate on 16/02/2023 - 08:56
        
        +4
        
        @CheckMateWin: No, this only applies if you change your mind and don’t wish to activate the SIM.
        
        CheckMateWin on 16/02/2023 - 08:57
        
        +2
        
        @rfc850: All clear, thanks for that!
  - ozmaxz on 16/02/2023 - 09:27
    
    -1
    
    wow, you add all the others information but not this one. Without pointing out this by me, I believe most of others don't know this. This is doggy, because you don't provide all the critical information.
    I can recall now, I tried to cancel the internet due to bad speed and so as mobile which is part of bundle. You said “free to cancel at any time" and hide this information ON PURPOSE. I have to be charged $12 dollars without being given any notification. Isn't this doggy? Sh""t company!
    - GOMOOTYPRO on 16/02/2023 - 14:06
      
      Tell me you didn't read the CIS without actually saying it…
  - Increase1 on 07/03/2023 - 11:34
    
    +2
    
    I believe it is dodgy as this charge is not stated during the order process, the Full T&Cs linked or the CIS (happy to be corrected). An FAQ is not part of the contract.
    
    I understand you run a business and it makes sense to charge those wasting your time, but the norm for larger companies is that any unactivated SIMs from similar deals are counted as a write-off, so it may come as a shock for those even after reading your terms in detail.
j3rk on 16/02/2023 - 06:50

+1

i use their nbn and mobile Sim. in Adelaide. travel for work and have never had issues with either service
payless69 on 16/02/2023 - 07:40

Churn day!
Just churned Belong to a $29 Lebara kit that Coles sold for $4.
Could have saved $3!!
- danyool on 17/02/2023 - 00:51
  
  Wasn't that the $14.90 extra small kit?
  - payless69 on 17/02/2023 - 08:26
    
    When kits go near the 6 mo expiry date each local store manager can set prices.
    Our local Coles is usually setting funny low prices for a given time only.
    This time I was lucky.
    But their system is weird: Minties from $3.50 down to 18c and suddenly back to $3.50 despite the use by date is tomorrow.
    Amaysim kits are pretty well un-sellable. I had one but all numbers in my phone book were unable to be used.
    Nobody buys Vodafone kits as they require a credit card to activate. Lebara only wants a drivers license.
    - easternculture on 17/02/2023 - 08:37
      
      Minties from $3.50 down to 18c and suddenly back to $3.50 despite the use by date is tomorrow.
      
      Yep . Love my local woolworths.
      Anything that has one day expiry is reduced by 90%.
      Great for next day meals. Loving the sushi and rice paper rolls that gets reduced from over $6 to 20c
      - payless69 on 17/02/2023 - 09:14
        
        @easternculture: Wow! We never see that in Cairns.
        Tried the Gordonvale scan and go, the first one north of Brisbane. Put 2 items into the trolley but a supervisor had to scan them again.
        On our Coles they have 2 security firms. One for the store, one for the centre. All day long they chase shoplifters. Staff are at their limit.
        I get the salty caramel icecream and the lemon lime bitter concentrate at Woolies, sometimes cheap Nespresso compatible capsules.
        No Aldi here for 1500km. The new Woolies in Cairns Central is so crappy and never even has any specials.
    - danyool on 17/02/2023 - 17:09
      
      Ok cool. I've never noticed Sim kits on clearance. The one I saw was part of the normal catalogue.
bes44 on 16/02/2023 - 09:55

I have my internet with MATE would I still be considered for this promo?
- ricsantos on 16/02/2023 - 10:01
  
  I'm also keen to know this as I have NBN with Mate, and this deal looks good.
  
  The copy seems to state "sign up using the promo code MATE1" so I reckon you need to sign up for a new account which is not ideal.
- Associatedrfc850 @ Mate Communicate on 16/02/2023 - 16:42
  
  +2
  
  Yes are eligible, provided you add a new mobile service to your account.
  
  You can do so here: https://www.letsbemates.com.au/mate/add-a-mobile
  
  Alternatively, you can call our sales team and do it over the phone (13 14 13) or livechat with us online.
rrrrrrein on 16/02/2023 - 10:27

"If the referred customer signs up for an nbn service, or an nbn + mobile bundle, the referral credit is $50.

If the referred customer only signs up for a mobile plan, the referral credit is $25.

Unfortunately, there is no credit applicable to the new customer."
wildstone on 16/02/2023 - 10:42

So, does who signed up, can you please confirmed if a credit check were performed?
- easternculture on 16/02/2023 - 10:43
  
  They cannot credit check you without form of ID
- rrrrrrein on 16/02/2023 - 11:39
  
  +1
  
  No, they didn't check since no ID was required for placing an order. May need ID upon activation
- 0jay on 07/03/2023 - 11:39
  
  No credit check here
Gomo on 16/02/2023 - 11:10

Awesome just signed up ❤️
- Gomo on 17/02/2023 - 13:14
  
  Got shipping notification this morning
memez on 16/02/2023 - 11:22

what happened to Tidal ? it was the only thing that was worth considering.
generalk on 16/02/2023 - 12:01

+2

The order form is janky as hell.

It fails to detect auto-filled input, so you have to go back and add/remove a character. Then my auto-filled card details threw a "Failed to fetch." error when attempting to submit the form.
- GOMOOTYPRO on 16/02/2023 - 14:11
  
  -2
  
  I don't know how you can't fill out the super basic form tbh. I was signed up in less than 3 minutes…
- DemocracyManifest on 19/02/2023 - 10:40
  
  It’s probably a issue with your browser or a ad-blocker
oznature on 16/02/2023 - 12:41

+1

when will international roaming will activate?
zenzen on 16/02/2023 - 14:11

-1

Please put a note of $10 sim card delivery fee in the title or description.
- easternculture on 16/02/2023 - 14:12
  
  +1
  
  Huh. I used a prepaid gift card with $4 balance lol
- quack28 on 16/02/2023 - 14:23
  
  In their FAQ -
  
  Do I have to Pay for Delivery?
  
  Nope! We'll ship out your SIM card(s) free of charge, once your order is processed
  - zenzen on 16/02/2023 - 14:41
    
    Oh my bad, a few ppl mentioned sim delivery and handling fee so I thought that's the cost payable upon order.
    - hollykryten on 17/02/2023 - 16:59
      
      I didn't get charged a fee for SIM delivery.
Jujovitu on 16/02/2023 - 14:15

Great deal. I'd so change if my $25 P/month Aldi mobile wasn't sitting with nearly 300gb in the databank.
rkdreddy on 16/02/2023 - 16:41

+1

Nice deal.
Almost signed up, but realized there is no international roaming. Our upcoming overseas trip stood in the way, my loss!
ozwog05 on 16/02/2023 - 19:32

+7

Doing the lords work and checking out the fine print, in regards to terminating the plan before the 4th month kicks in:

"15. Month-to-month, casual or ‘no contract’ terms
If a Plan or Contract is described as ‘month-to-month’, ‘casual’, ‘no contract’ or similar:
(a) we may terminate it on at least 30 days’ notice; and
(b) you may terminate it on at least 30 days’ notice, taking effect at the end of a Billing Period (eg. if you
give notice on 26 March, your Contract ends on 30 April next)."

OP - Can you confirm if this promo plan falls under one the above categories?
- GOMOOTYPRO on 17/02/2023 - 11:18
  
  According to this comment there's no restrictions.
  
  https://www.ozbargain.com.au/comment/13384181/redir
furyou on 16/02/2023 - 22:32

+1

how about roaming?
Wardaddy on 17/02/2023 - 05:52

The regular pricing after 3 months is pretty ordinary.
star-ggg on 17/02/2023 - 13:41

there seems to have been an error with your payment:
Failed to fetch

it won't let me get out of this error
dealman on 18/02/2023 - 10:34

Requested a code from a random OZb,

How does this work ? someone has to PM me a code and then I use their code in the signup process ?
ArrogantGeek on 18/02/2023 - 16:20

When filling out payment details the form shows "What you pay today". This is showing the monthly charge at regular price (In my case $25), is this correct?
- easternculture on 18/02/2023 - 16:27
  
  +1
  
  Should show as $1
  
  mobile plan soul mates 5g 60gb $45
  promo code: One dollar mobile
  $1 per month for the first three months - $44
  your monthly plan cost $1
  what you pay today $1
  - ArrogantGeek on 18/02/2023 - 16:35
    
    Thanks, Strange mine is showing
    
    mobile plan
    better mates 22gb $25
    promo code: One dollar mobile
    $1 per month for the first three months
    your monthly plan cost $25
    what you pay today $25
    
    Will try again later
DemocracyManifest on 19/02/2023 - 10:39

Thanks mate
JZL on 20/02/2023 - 11:29

+3

My street number is 23A, but the signup page only allows me to type number 23 but not A into the column
- Iliq on 20/02/2023 - 16:08
  
  Having the same problem here
- superozbargain on 20/02/2023 - 21:09
  
  I end up putting a unit number and a villa type there…
Koipanda on 20/02/2023 - 22:15

Any idea how long activation takes?

I activated via web by inputting my details and the sim card. Is that it?
easternculture on 21/02/2023 - 18:23

+1

Recieved sim today. Ported from woolworths. Port completed in 2hrs
All running fine.
- sim777 on 25/02/2023 - 15:31
  
  Did you have to swap sims or kept running your old one?
MeesusEff on 22/02/2023 - 16:15

Hi, I have PM'ed you about my street type not being listed in your drop down menu :)
pkh on 23/02/2023 - 08:43

+1

I started the activation process, but when I clicked on the SMS it just sent me to the portal, there was nowhere to enter the code I was sent to start the process.
- Colin2905 on 23/02/2023 - 09:26
  
  +2
  
  Same here, when I ported my number to Mate earlier this week. I had to use live chat to get it sorted. The other thing I noticed is that the billing clock seems to start on the day the SIM was ordered, not when ported. It looks like I'll lose about five days. Given the deal otherwise, I can live with that.
  - nightelves on 01/05/2023 - 19:27
    
    Oh so it counts when it's ordered not when it was activated? Interesting.
- pkh on 23/02/2023 - 10:29
  
  Also my Invoice states $20, not $1
hollykryten on 23/02/2023 - 14:22

If i'm reading the promo terms right. That we've got up to 31 March 2023 in order to activate the SIM. Is that true?.

I'm not activating until a get a new smartphone in a few weeks.
- Justbuy on 23/02/2023 - 15:58
  
  Want to know this too. Just received my sim. When must we activate it? Is there a deadline? I was wondering if i could activate it in a months time.
  - easternculture on 23/02/2023 - 16:00
    
    +1
    
    It doesnt matter. Your 3 month trial starts from the day you ordered

This was posted 1 year 2 months 17 days ago, and might be an out-dated deal.

$1 Per Month for The First 3 Months on All Mobile Plans @ Mate Communicate

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