Got an email explaining normal $500 trade-in bonus is now $800 with customer coupon code. Code looks unique so probably targeted.
Already got my S23 for a good price using Harvey Norman deal, so I don't need another one!
Samsung Galaxy S23 Ultra: Bonus $800 Trade-in, $250 Voucher for Tablet, Watch, Buds, Accessories & $124 Samsung Care+ @ Samsung
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zacjanes on 15/03/2023 - 18:24 samsung.com (9385 clicks)
Last edited 16/03/2023 - 13:00 by 3 other users
Last edited 16/03/2023 - 13:00 by 3 other users
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change screen zoom and text size to maximum in settings.
That seems to work. Although very cumbersome to follow the app with mega fonts.
Thank you.
For anyone having this issue, I tried changing zoom and text size settings but nothing worked. Support even connected into my device but couldn't select my address or postcode in the drop-down. I ended up spending 2 hours in support but finally got an answer which worked:
"\Address error in creating or generating Trade-up ID on the Trade-up app is a known issue and as a recommended troubleshooting you need to reset your accessibility settings on your android device.
To reset accessibility settings on your device, you can follow these steps:
Open the Settings app on your phone.
Scroll down and tap on "Accessibility".
In the Accessibility menu, tap on the three-dot icon located in the top-right corner of the screen.
From the options that appear, select "Reset accessibility settings".
A confirmation dialog will appear, tap on "Reset Settings" to confirm.After following these steps, all accessibility settings on your device will be reset to their default values. Note that this will not erase any other data or settings on your device. Thank you. "
mine is moved to 'on the way'.
I ordered the green 256gb one + galaxy watch 4 on 22nd and didn't use the $100 voucher.
Mines also on the way. Ordered black 256gb and another phone with the $250 on 22/03 and used all the vouchers.
To anyone who has had their order cancelled - have you tried using your original vouchers again to see if they're still valid?
It seems people who got orders canceled didn't receive the order confirmation email and tax invoice. So if you receive an order confirmation email, no need to worry
that makes me feel better, i guess now its just a waiting game for me. ordered 23/03 and the 22/03 orders are slowly rolling out so probably tomorrow or wednesday 23/03 will be shipped out
I got the order confirmation n tax invoice. Ordered a week back n got canceled yesterday.
That makes me a bit scared :( Ordered on 21/03 and still Awaiting dispatch
Ordered March 14, 2023, still Awaiting dispatch..
did you order buds or a watch with your order?
yes, with part of the $250 credit.
that's most likely why it's delayed, the watch and buds are really hard to get rn because so many people are trying to order them
I've just received a second code for 800 on my second email address - it was sent from a similar email but not exactly same, also it was worded bit differently where they already calculated my trade in ($230 for note20U that I bought 2-3yrs ago w them) saying all I have to pay is $919 which w the 230 and 800 is 1949 (full price of s23u).
Did you receive $300 off promo code?
800 is the 300
(plus the 500 as basic trade in bonus)
hi, how can I get $800 bobus trade code now if I didnt subscribe earlier?
Does anyone know if the $250 eVoucher stack with the $500/800 trade-in, 10% loyalty discount and $100 code for apple users?
a few users reported success, however if you plan to order, don't include watches or buds because if you do, they'll either be out of stock and cancel your order or your order will arrive around a month from now
Much appreciated, thanks
I can see the buds 2 pro black version is out of stock now and hopefully my order won't be cancelled…
Yes I did. Plus the $50 newsletter voucher
I have got everthing except the $100 voucher. Not sure if it's worth risking for it (that's if they're still offering it).
Looks like no luck with the 100 voucher. They told me it's only for new customers (i.e. folks switching from Apple etc). At least I tried. :)
The shipmment can be tracked through my Auspost app now.
Does it say who it's from?
Mine got delivered today.
The sender was not available but I was pretty sure cuz it's a parcel via Startrack.
hoping my 23/03 order gets marked as on the way tomorrow and arrives Friday 🤞
is it only $500 trade up bonus now? i don't see the $800 bonus.
$500 bonus trade-in 3
plus $250 instant eVoucherYou. Need. To. Get. An. Email. With. The. Code.
(only if you were subscribed to the newsletter)
(check your junk mail if you don't find it)
I've tried to use the 10% off and the $100 voucher on my order for a s23, while trading in a S10+. However when when I enter one of the codes, the screen bugs out and the button to proceed with the order becomes missing.
Is anyone else having this problem?
Update:Browser issue. I was using firefox, switching to chrome resolved it.
When did everyone get charged. When ordering or when receiving the phone?
I got charged the trade in value for my phone $80 + $1, soon after i entered the code at the samsung website, even though I hadn't yet finalised the purchase.
Oh yeh i got charged the trade in value. What about the remaining amount for the phone. I've received my phone but no charge yet
From the time of purchase, how long did it take for delivery btw? I'm just want to see if it might be faster to pick it up.
@rain-e: I see. Thanks for the info. I just thought it might be faster because it says it should ship to the store within 2-3 days when checking out
@Notatightass: I ordered on 21st for store pick up and still awaiting dispatch like most people so doesn't seem to have an effect on shipping times
@Notatightass: Shipped friday arrived monday, very fast
Ok so i might have gotten a free phone as no charge yet
I just ordered blue one on 24 March. Did anyone order online exclusive colour and how long did it take to deliver? I asked online customer they said can take 3~4 weeks…..is that true?
yes. if you bought it with a watch and buds, it will take even longer or potentially get cancelled like other orders, good luck
Can someone please help me understand this confusing trade-in issue? My S21U has been valued at $295 and Asurion has charged me $295 + $1. Wasn't that supposed to be deducted from the total order? What am I missing here?
they will refund it once they have inspected your device and verified that the $295 is accurate
Cheers. But in the invoice I don't see anywhere the value of my old device. Is it already included in the $800 trade-in bonus, or it's supposed to be in addition to that?
in addition. it would have already been subtracted from the total
@OzGardian: It's all confusing. All the discounts for the vouchers I used are listed on the invoice, but there's nothing for my old phone. Also, my total was $768.60 (S23U, 256GB. And I used the $250 eVoucher for Galaxy Buds Live). Not sure if that final price includes the deduction for the old S21U as it doesn't state anywhere on the invoice.
My overall savings are 1,429.40. I used:
$800 trade-in bonus ($500 + $300)
$249 (of the $250) eVoucher
10% off loyalty discount
$50 newsletter voucher
Plus traded in my old phone.Everything is listed there except the discount for the old phone.
@AussieDaddy: for me on the confirmation it lists the name of my S22+ (SM-S906E) but no value is on the invoice
@OzGardian: In the red text at the bottom, right? Mine doesn't list my S21U. Here's the text:
Your instant eVoucher has been applied. The $250 has been distributed across eligible Galaxy products. Offer ends 29.03.2023. Promotion was applied to your order total
Your $500 trade-in bonus has been applied to your Galaxy S23 Ultra along with your eligible trade-in device value. $500 trade-in bonus promotion ends 29.03.2023. Promotion was applied to your order total
Your extra $300 trade-in bonus has been applied to your Galaxy S23 Ultra along with your eligible trade-in device value. $300 trade-in bonus promotion only applies after entering voucher code. Offer ends 29.03.2023. Promotion was applied to your order total
Your discount has been applied Promotion was applied to your order total@OzGardian: On what side of the confirmation document is your old device listed? My invoice has only the two new items I purchased, and that list of the vouchers I used. Nothing else.
@AussieDaddy: In the list of items purchased, it is listed straight under the S23 Ultra I ordered as
1 x SM-S906E
@OzGardian: Oh I see that now. Thanks. I thought that's for one the new items I purchased as it's just above the buds. Their invoices are weird. Thanks for helping grandpa out. 🙂
PS: Will do a close calculation for everything later as it feels something still doesn't add up.
s23u 256 black delivered, yeah !!!
May I ask when did you place order?
Which codes did you use?
when did you order your phone and when did it get past the awaiting dispatch stage?
all answered in my comments above - 21/3, $800+10%+$50, yesterday about lunch time
that's pretty fast, next day shipping! also did you get an email when your order was sent out?
email last night 9.15pm from samsung that its on the way and SMS from startrack w tracking number few minutes AFTER it has been delivered :)
S23U 256 Lavender ready for pick up today :)
Ordered with 44mm Galaxy Watch on 21/3
Dispatched 5pm yesterday according to AU post
Used $800 + 10% + $50 + $250 eVoucherThanks OP
Where did you get your tracking? I have one suspicious tracking ID in my aus post app but it says it's coming from overseas. Thought these were coming from NSW so don't think that's it.
Came by sms - it won't pop up in auspost app automatically because the receiver is the store.
I am in NSW and it was dispatched from Bankstown Aerodrome apparently. Maybe flown in from interstate?
Anyone used Samsung Finance, ie Latitude? I tried a bit earlier multiple times to use my Latitude Go card, but it was failing everytime.
Latitude has closed down, hopefully you've seen the notices sent to your email and the many news articles about ID breaches
What's the best strategy with trading in.
I've got a Galaxy Note 20 Ultra 5G, worth $230 as trade in value.
The security charge would be $230 + $1? And if I don't end up returning it, they charge a 'late fee' of $60? What happens after that? Will they keep bugging me to send it, or just call it a day (costing me $291.
I then proceed to sell my phone on ebay for $400-450?
its will not be "costing you $291" because the $230 will be deducted from your purchase price, so it will cost you only $60 :)
Ah yes that does make sense..
That isn't correct - if you don't trade in they'll charge the 230+60
If possible find something with less than $50 trade in value to reduce your cost
@rain-e: But the point @stefanko made was that the $230 trade in value is already deducted from the new phone purchase
just placed a new order with
800$ trade in bonus
10% off Voucher loyalty
100$ off voucher iphone to Samsung Switch
50$ sign up bonusOrder is under "Waiting for Approval" status, lets see how it goes.
Finally ordered
S23 Ultra 512GB Blue
Care+ 24months
Bud Pro 2
Clear Ultra case
All for $1720, Trade in my S8plus ($500 + $300 trade-in bonus, $50 newsletter signup, 10% loyalty discount, $250 eVoucher)
I got the $300 voucher via chat, all you need to say is that you're using an iOS device and want to trade in to get S23 Ultra, it's easy as that.
Thanks OP.wow… is the $300 bonus trade in voucher?
i think they mean $100 iPhone to Samsung voucher
Correct.
Yes bonus, $300 trade-in voucher, forgot to mention that.
My black 256 GB phone and black Galaxy Watch 4 40mm arrived today (ordered Tuesday last week). I might have been lucky to order when there was still stock of the latter. Disappointed to miss out on the $100 loyalty voucher, but at least the order wasn't cancelled.
Did you also get ShopBack 2.4% cash back?
I used Cashrewards (2.8%). It tracked immediately, but estimated approval isn't until mid-July.
Has anyone ordered a Black 512GB and received it? I ordered on the 21st, and it's still awaiting dispatch.
Just Got delivered my S23 Ultra 512GB (online exclusive) BLUE color that I ordered on night of 22nd March.
I ordered another A series phone using the e-voucher during checkout.
I used all the vouchers except for the 100$$ off that you get for switching from iphone to samsung.
Also the parcel showed up automatically in AusPost app. No communication from Samsung yet.
One question though, is Samsung care+ transferrable, because i already got one active subscription for my Fold 4 that I am gonna trade in?
Thanks
when did it change from awaiting dispatch to on the way/delivered?
Yesterday around noon. Same as a lot of other people here.
Did you get the $300 bonus trade in value via chat or you got $100 via chat??
The bonus trade is targeted afaik. I tried for 100$ once but got denied.
So I only used the 10% loyalty voucher and 50$ marketing sign-up voucher like others.
OK.. Also just curious to know if I choose proceed to store for trading in my old phone instead of proceeding online and save any security charge.. Will there be any issue while ordering the new phone..also if I don't send the phone what will happen.. If any knows this plz let us know.. Thanks
Update on my order: I talked to Samsung Support and they said it'll be estimated delivered April 6th…. I ordered on 22/03 and only got cases and a charger.
They don't know anything, they're just adding 10 business days to your order date. They told me April 4 and then the next day it was marked as shipped.
that makes me relax a bit more thank you so much
Exactly the same here including order date and accessories. Support indicated same delivery date, which no doubt is what devizs said.
Just got my purchase delivered:
S23 ultra 256GB + buds 2 pro black
Ordered on 21/03/2022 QLD
FYIanyone else just get another trade in code?
Last chance to get the Galaxy S23 Ultra for as little as $1,949 $1,449 when you trade-in an eligible device.* Plus, get $250 eVoucher towards the purchase of selected Watches, Buds, Tablet or accessories.1 Offer available only on Samsung.comSamsung are a little inconsistent with their promotions arent they? Both my wife & I have been signed up to their newsletters and promotions for a for a long time and havn't received anything from them yet others are receiving multiple codes in the promotion period.
change screen zoom and text size to maximum in settings.