Got an email explaining normal $500 trade-in bonus is now $800 with customer coupon code. Code looks unique so probably targeted.
Already got my S23 for a good price using Harvey Norman deal, so I don't need another one!
Samsung Galaxy S23 Ultra: Bonus $800 Trade-in, $250 Voucher for Tablet, Watch, Buds, Accessories & $124 Samsung Care+ @ Samsung
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zacjanes on 15/03/2023 - 18:24 samsung.com (9378 clicks)
Last edited 16/03/2023 - 13:00 by 3 other users
Last edited 16/03/2023 - 13:00 by 3 other users
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I just managed to get a cream 1tb for $1407 thanks to a fellow ozbargainer. Hope it goes through 😬
@TeamSAXON: waiting on my cream S23U 8/256GB. Currently at awaiting dispatch stage. also thanks to another OzBargain user
Without sd card slot definitely need bigger storage option. Hope samsung bring back sd card slot
Wondering if it's worth it to upgrade from S21 Ultra (256GB with 12g ram) to S23 Ultra (256GB with 8g ram)
go ahead. it will ;)
sailing in the same boat! feel not inclined atm. will wait for other's opinions.
I personally wouldn't. I'm happy enough with my S21+, but will be using this for my Mum going from S8!
I got the $100 voucher from chat , by saying i need to buy samsung s22 , but it does not stack
That's probably they generated the code for S22 (unless you're actually trying to buy S22 and it still doesn't work).
I got the 100 code but it doesnt stack as well, dont know why other people's code stack :((
Is anyone still having issues with entering the trade in code. “Sorry, due to an error, trade-in service is unavailable at the moment”
Checked and had selected online. No luck still.
Avoid ordering black..my order got cancelled. Ordered watch and s23 ultra.
Called support not very helpful either they said its not in stock hence cancelled.Damn, and the codes are all used too.
Cant they change it to a different colour?No, just got email with cancelled order and they refunded what I was charged.
Tried expanlaing the customer service..too complicated to explain them. They said they can't dont anything.
Codes used, we may need to regenerate tradein. The others amy work, havent tried again.
at what stage did it get cancelled at?
When did you order yours?
Yesterday morning
How can they cancel it when it is showing stock on their site. Sounds dodgy on their end
What storage size?
Galaxy watch 4
S23 ultra 256ok just went to check my wife's email and the order has also been cancelled.
Red 256gb ultra
watch pink with purpleI stacked
10% loyalty
$100 loyalty
$50 newsletter
$300 trade in@googoogaga: random idea, what if its the $250 eVoucher? the Samsung loyalty rep told me that doesn't stack which could be the reason for all these blocked orders
@OzGardian: i just did the purchase again and this time the $100 loyalty code coould not be applied. I had to generate another trade-in code but all the other codes could be used again.
Lets see if this time it goes through.
@googoogaga: Wtf did it say why? What happens with the trade in. They will probs still charge you that. Doubt they speak to the third party.
@googoogaga: That's upsetting. I ordered a black 256gb + black watch 4 yesterday at noon and they are awaiting dispatch. Fingers crossed
@googoogaga: I didn't know $50 code has to be matched with email so I didn't use it and trade value was $1. The final price is $933.02
@googoogaga: what stage did it get up to until the purchase got denied? did it reach the awaiting dispatch stage?
Is there any case or screen protector that ozBargainers recommend?
So how are people getting the $100 voucher? Samsung chat doesn't give me anything
You have to say your currently using Apple. They might ask for a screenshot of your Imei page
Just looked into this… what a massive stuff around to get a trade in code to confirm the total. They make it way too complicated.
took me ages and a few calls. it seems to only work when you select the online trade in option, not in store. (and u have to add your cc details) you may need to delete app and reinstall to start again.
Thanks op for this post. I ended up finding the email in my mailbox.
Not sure if its mentioned above, but this code is stackable with both the 10% loyalty discount code as well as the $50 newsletter signup discount.
https://shop.samsung.com/au/sign-up
[email protected]pretty sweet deal
Cheers!
does it also work with the $250 eVoucher? i was told by the Samsung loyalty rep it doesn't stack
My guy said it wouldnt work but it did..
Did anyone's orders get blocked? I'm planning to get an S23 Ultra 8/256 Cream with the following bonuses:
$500 + 300 trade in value bonus with Targeted code
$50 newsletter code
10% off loyalty code
$250 eVoucher on Samsung's websitesurely this wouldn't cause any issues would it?
I believe you can't use the eVoucher to reduce the cost of the phone. You must use it to buy something else from the store eg. watch, case or tablet.
yep. I meant to use it on other products. But according to Samsung loyalty i can't use the eVoucher at all if i want to claim the 10% loyalty. emailing them again to clarify
10% loyalty and eVoucher worked fine for me (but S23) see my post below.
This person mentioned they managed to apply 10% loyalty & eVoucher.
https://www.ozbargain.com.au/comment/13524098/redir
mine worked no problem..
Long time lurker first time poster.
Thanks everyone for their info esp Elquines for his post, easy to follow.
The price for S22 128GB (cream)
RRP $1349
- $1 trade-in value (S20 FE 5G 128g supposed to be $105 but in the app it said pink screen fault but I see nothing wrong with phone)
- $400 (trade-in bonus)
- 10% (loyalty discount code via email)
- $50 newspaper subscription
- $100 (loyalty voucher via Samsung chat saying that I'm currently using iPhone going to Samsung)
from chat "$100 off code in purchasing our new flagship devices, S23 Series & You can also use this for the S22 Series."= $703.20 with accessories of charger, screen protector and silicone case ($150 eVoucher).
$50 newspaper sub didn't work in check out but I went back and reapply again, worked fine.
Shopback of $17.90 ftw!
Would love to get Ultra but wife doesn't need such a big phone & spending more money for it (plus I had no $300 extra voucher).
Nearly half price on a new released phone is pretty sweet.
and you're not gonna send in the phone right?
You're getting robbed if you sell the S20 FE 5G for $1.
I just get charged $30 or $60 for it? I'm thinking about it even JB trade in is $200…
My 100 code doesnt stack as i mentioned i wanted to buy s22, they tell me s23 would not be apply for the code :(
I didn't say which phone I wanted to buy, I just said I'm coming from iPhone 12 pro max which is few years old and chat gave me the code.
thank you, i said exactly the same and they gave me a 100$ voucher for the s23 range, fingers crossed my order wont be cancelled
The pink screen fault is just a static picture, asking if it appears on ur screen like that. Its not assessing ur phone. U decide if its pink or not. I think u got confused. Do the trade up process again.
well I tried again, after tapping the screen and saying no pink screen, no line and last one it automatically changes the price from $105 to $1 and in the summary it's saying there is a screen fault.
Anyone received their order yet? Mine has been stuck on awaiting dispatch for days.
Me too and Samsung cannot cancel my order as it shows awaits dispatched :(
when did you submit your order?
I placed my order 15th i think
@Andymak: Did you choose delivery or in store pickup? If it's in store, Samsung has this issue where it's just permanently stuck on "Awaiting Dispatch" on some pick up orders - I still have a Flip3 showing as awaiting dispatch from over a year ago. Just had to call the store (was like a day or two after I ordered) and they said it was ready for pick up despite what the website says.
Does anyone knows if you can return your trade in device physically in a Samsung store?
Or what would be the best way to send the device back apart from Australia post?
Asking because i gotta send back my Fold 4 and want to do it safely.
Thanks
Why you upgrading from fold if I may ask ? Isn’t fold better than this except cameras?
I have had my time with Fold. I like the novelty factor and th big inner screen, but the inner screen is not the same built as a normal flat glass Amoled screen. Its more reflective, less bright and less vibrant than the narrow outer screen.
Moreover, i am mainly using the narrow outer screen for most part of the day, which is okay but not the lest experience.And lastly the apps are still not properly optimiaed to use the full screen estate on the inner display. The aspect ratio is off in almost all of the social media apps.
And it is a chunky monkey to carry around, Fold 4 weighs around 265 gms. Its hard to use it for longer periods of time with one hand.
It was a tough call to make but with all the offers i decided to jump back into the normal slab phones.
And S23 Ultra looks promising 👌. I had a S21 ultra before and I liked the zoom cameras which Fold doesn’t have.
I could only get the bonus to work when selecting the online option
For anyone worried about order cancellations:
Emailed Samsung Loyalty and they confirmed that it will only work with the $800 bonus, not the $250 eVoucher or $50 newsletter code.
I think I'll use the loyalty code and ditch the eVoucher rather than use the $50 newsletter code and $250 eVoucher.
So instead of not allowing the codes to work. They let people go through the whole process and then cancel it lol
yeah they should decline the codes instead of allowing sale and finalizing payment, oh well time will tell. I'll update either way
if it does work let me know, the $250 bonus is good
This doesn't sound right, the $800 trade in is advertised with the evoucher and the loyalty code is supposed to work with trade in. It literally asks you to spend the voucher when you add to cart.
loyalty code will work with trade in, but not the $250 eVoucher and $50 newsletter
but yeah its weird because technically you can still claim the $250 eVoucher
Yeah, as above, doesn't sound right. We'll see how the orders process.
@devize: i might hold off then to see if any more orders get blocked due to claiming both loyalty and the $250 eVoucher
Indeed, the email explicitly lists the $250 eVoucher (as well as 50% off Samsung Care): https://i.imgur.com/j5YalbI.png
also if anyone gets the error with the trade in when trying to apply your code, switch to the online trade-in from the instore and enter your credit card details. This worked fine for me. I had to delete the app and reinstall it, to start and start from the begging to get mine to work.
You can just open app info and delete data rather than uninstall and reinstall.
Once you applied the trade-in ID, it automatically do an authorisation charge to your credit card, even though you haven't completed the check, this system sucks, it now charges me twice, since I forgot to activate Shopback, and I did it, and twice it charges me.
S23 ultra 512gb is costing $1167 after all discounts. I traded galaxy buds of $1 value. Watch 5 44mm coming up as $184.7. Is it a good deal?
what discounts have you claimed all at the same time?
Used 500+300, 10% loyality, $100 voucher as moving from iphone to samsung, $50 newsletter
if it gets cancelled lmk, a few orders have been getting cancelled and according to Samsung Loyalty you can't claim the $250 eVoucher and $50 newsletter in the same transaction as the 10% loyalty
@OzGardian: Does that mean Samsung will cancel your order even with the status of awaiting dispatched?
@OzGardian: From reading what other commenters have said, it seems it might be the galaxy watch 4 that is causing the cancellation. It has been on off with its stock and has said out of stock previously but will show in stock sometimes as well.
@eTomster: Yeah only 2 people with cancelled orders in here so far and both ordered watches, probably those and the buds will cause issues as stock has been fluctuating. I emailed loyalty multiple times about the trade in bonuses being stackable with the 10% voucher and at no point did they say anything about the $250 evoucher not being claimable.
@OzGardian: Did you manage to get your vouchers back? I heard you will be able to use those voucher again once it's been cancelled
what would be the way to get the 800$ code, and does it work on epp?
doesn't work on epp. code was already sent by Samsung previously to marketing list people
My order also got cancelled, i just added the s23 ultra 256 gb with the buds and accessories
what discounts did you use?
@Modesty: Crossing fingers for you!