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[Refurb] Microsoft Surface Pro 5 i5-7300u 8GB RAM 256GB SSD Windows 10 Pro $199 Delivered @ Australian Computer Traders

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[Refurb] Microsoft Surface Pro 5 i5-7300u 8GB RAM 256GB SSD Windows 10 Pro $199 Delivered @ Australian Computer Traders
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AssociatedCalmago on 15/05/2023 - 14:22 australiancomputertraders.com.au (9239 clicks)
Last edited 12/06/2023 - 15:39 by 1 other user
OMGSP5SALE

Howdy

We have a clearance on the Surface Pro 5's. This is for the table only, so there is no keyboard.

Make & Model - Microsoft Surface Pro 5
Form Factor - Notebook
Processor - Intel Core i5 7300u
Ram - 8GB
Hard Drive - 256GB
Hard Drive Type - SSD
I/o Ports - Mini DisplayPort, USB 3.0, Charging port, MicroSD card slot
Display - Screen: 12.3” PixelSense™ Display Resolution: 2736 x 1824 (267 PPI) Aspect Ratio: 3:2 Touch: 10 point multi-touch
Connectivity - WiFi Wireless, Bluetooth
Operating System - Windows 10 Pro

Please ensure you enter the discount code at checkout for the price drop.

All refurb units are tested to have a minimum 80% battery and we provide a 12-month warranty.

Computing Computer Laptop Microsoft Tablet

Related Stores

Australian Computer Traders
Australian Computer Traders

closed Comments

    • Subada on 22/05/2023 - 18:07
      +1

      Did you run a battery test?

      https://www.ozbargain.com.au/comment/13766253/redir

      • jimojr on 22/05/2023 - 19:57
        +1

        Thanks, just did. Battery health shows 99.5%.

        • Subada on 22/05/2023 - 20:10

          Nice!!

    • 911r on 22/05/2023 - 23:38

      How did you install windows 11? If you have a guide would appreciate it!

      • jimojr on 23/05/2023 - 13:18
        +1

        First you need a bootable Windows 11 USB flash drive, USB hub, wire keyboard and mouse. You can google "how to install windows 11 on unsupported device", the easiest way is to delete the file "appraiserres.dll" in the sources fold IMO.

        To boot from USB flash drive : Press and hold the Volume Down button on your Surface Pro, then press and release the Power button.When you see the Surface logo screen appear, release the Volume Down button.

        • 911r on 23/05/2023 - 15:24

          Thanks so much! Will give this a try when I receive it.

  • eggboi on 22/05/2023 - 17:11

    I received my unit. When booting up, it shows a big red bar with an 'unlocked padlock' icon across the logo screen. What's this about?

    • Yummy on 22/05/2023 - 17:18

      Jailbreak activated? :p

      Its on mine too. I'm guessing its safe to boot up.

      • eggboi on 22/05/2023 - 17:57

        Yeah I had a quick look into it just now, and it seems to be in 'unsecure boot mode'. I hear that allows booting from external media, which I assume the refurbisher would have done in order to quickly boot and test hundreds of identical units from whichever gov department was ditching them.

        • truetypezk on 22/05/2023 - 17:59

          Yeah you can just turn it off in the UEFI if it bothers you.

    • Notacommie on 29/05/2023 - 20:17

      Me too. And mine has lots of wear and tear scratches on the back as well.

  • m0nkeycheese on 22/05/2023 - 21:20

    Ordered this stylus

    https://www.aliexpress.com/item/1005004498438478.html?spm=a2…

    Has good reviews, see how it goes..

  • HomeAlone on 23/05/2023 - 01:21
    +3

    Prime exclusive Metapen deals.
    Collect the 8% coupon on the page to get these prices.

    Metapen Surface Pen M1 ($25.26) Metapen Surface Pen M2 ($30.65)
    ($37.71 without Prime) ($45.07 without Prime)
    Battery Type Lithium Battery Lithium Battery
    Battery Capacity 3.7V 90mAh 3.7V 65mAh
    Charging USB-C USB-C
    Charging Time 40 minutes 1 hour
    Battery Life 300 hours 100 hours
    Palm Rejection ✔️ ✔️
    Magnet Attach ✔️ ✔️
    Tilt Functionality ❌ ✔️
    Eraser Function Side key Tail Eraser
    Right-click Button ✔️ ✔️
    Pressure Level 1024 4096
    Package Size 190x62x17mm 190x62x17mm
    Stylus Size 133x8mm 140x8mm
    Stylus Weight 11.4g 14g
    Compatibility Touch-screen devices that support MPP standard. Touch-screen devices that support MPP standard.
  • Subada on 23/05/2023 - 13:31

    Ugh just got mine and the top half of the touchscreen isn't working! Basically unusable.

    I've already ordered a bunch of accessories including the pen… So disappointing, was excited to finally have one of these. Attempting firmware / OS updates but I'll probably need to return it.

    • AssociatedCalmago @ Australian Computer Traders on 23/05/2023 - 13:58
      +4

      Howdy

      Just send through a email and we should be able to arrange a replacement for you.

      • Subada on 23/05/2023 - 14:05

        Thanks!! Email sent

      • zozuc on 23/05/2023 - 19:38

        I had the same problem with battery health, which is only 32%. I also sent email to ask for replacement. Thanks

        • nepal on 25/05/2023 - 17:07

          How do you find out the battery health. I did run the command but not sure which value to look at. Do I look at the at the battery capacity history to calculate the percentage.
          Thanks

      • Subada on 31/05/2023 - 14:15

        Just got my replacement, extremely happy with it. Some minor marks on the bottom but otherwise perfect condition with 95% battery after 3 full charge/discharge cycles.

        • Ruisu on 31/05/2023 - 14:53

          @Subada, how long did it take for email response to dispatching a replacement take?

          • Subada on 31/05/2023 - 15:03

            @Ruisu: 23 May sent request for replacement

            25 May got shipping label, went to auspost to return the package and sent email telling them I'd sent it.

            26 May received email saying they'd arranged a replacement and got a tracking notification for package being sent to me.

            29 May replacement arrived

            All in all super impressive customer service. Interesting that others are having issues with shipping.

          • BaryGusey on 31/05/2023 - 15:26

            @Ruisu: I sent in my queery on Friday afternoon / evening. Got a response Monday and then quick replies for any further questions.

            I was very impressed and happy with outcome, I have a replacement on the way.

            Auspost issues are obviously beyond their control but I have a tracking no and expect it to arrive in the next week.

      • Godgodgod on 31/05/2023 - 20:09

        Hi mate my order number is N77713. I have received a faulty unit with constantly flickering screen and big white light bleed on all corners. Sent an email to support but no response. Can I organise a return please

  • zbc on 23/05/2023 - 15:49
    +1

    Anyone else's shipping status still not updated after one full week?

    • lachhelix on 23/05/2023 - 15:50

      Same here, idk what's going on at Auspost just "we've got it"
      Perhaps @Calmago could check with Auspost and see what's going on

      • truetypezk on 23/05/2023 - 15:58
        +1

        It probably means "we've lost it" by now.

    • 3gums on 23/05/2023 - 16:02

      Yeah, same here.
      It changed today to "Delayed – waiting to be processed for delivery"
      Could well be "fell off the back of the truck"

    • CyberMurning on 23/05/2023 - 16:08

      maybe log query within aus post app/website. usually i get reply in 1 day

    • NonSense on 23/05/2023 - 16:42

      Same boat here

    • Joyoz on 24/05/2023 - 01:21

      I came to check if anyone else wasn't having the shipping show up

    • IridiumFlare on 24/05/2023 - 06:51

      My latest status is

      “Most recent update
      Received and ready for processing

      Date & time
      Tue 16 May, 8:49PM”

      I note that the scheduled delivery date was between yesterday and Friday so I won’t follow up until it breaches that estimation to avoid the inevitable “it is still on time” response.

      • BaryGusey on 24/05/2023 - 09:20

        My status has changed to processed and the scheduled delivery date altered to after Friday.

      • The General on 24/05/2023 - 09:44

        Exactly the same as myself.

      • IridiumFlare on 29/05/2023 - 10:41

        Update on mine, still waiting. It finally left QLD and has made it to Melbourne. Pity I live in Adelaide…….

    • Nickelback on 24/05/2023 - 19:22
      +1

      I'm based in Melbourne. It finally was scanned in Melbourne near the closest sorting facility on Saturday. I checked back on Monday morning, it ended up on other side of town in Sunshine facility. Checked it on Tuesday, it's been sent to place called Bungalow in QLD.

      Original eta was 23 May. Now it's 3rd June. Who knows what's going on with the parcel.

    • DeeeeCeeeee on 26/05/2023 - 08:24

      Arrived at sorting facility
      CHULLORA NSW

      Thu 25 May, 11.46pm

      In transit to next facility in BAYSWATER VIC
      Column, event date and time,
      Thu 25 May, 12.54am

      Item processed at facility
      BRISBANE QLD

      Thu 25 May, 12.13am

      Arrived at sorting facility
      REDBANK QLD

      Slight hard to believe the tracking info for Aus Post

  • ZephX on 23/05/2023 - 16:48

    Received mine today and plugged it in as it was flat. Once set up I noticed in Windows that the battery was 0% and wasn't charging. It stayed on while not plugged in though so I let the battery drain which took around 5 minutes. I then plugged it in again and ran the battery tool from an earlier post and my unit's battery health is unfortunately a very poor 19.3%, and died very quickly when unplugged while at "100%" charge. Makes it pretty unusable when it's not plugged in due to how quickly it dies with the poor battery health. Very disappointed

    • truetypezk on 23/05/2023 - 16:56
      +1

      There is no way for them to actually check every unit has the so-called 80% battery health before sending them out. They are probably just relying on the consumers to tell them when a unit doesnt and do a return/partial refund.

    • heathwithnoteeth on 24/05/2023 - 09:14

      if you want to flip it, let me know

      • ZephX on 24/05/2023 - 19:27

        You don't want the unit I received, the battery is actually worse than it initially seemed.
        Charged it to '100%' yesterday, turned it off as soon as it thought it was fully charged, went to turn it on today and it was flat. Hadnt been used since it was turned off at 100%
        Also seems to go flat and turn off even when its plugged in, when there's a low charge.
        When fully charged, it will last only a few minutes before turning off when unplugged, even though Windows shows the battery has around 90% left, so the battery is stuffed.

        Just pretty disappointed as I was really looking forward to using it and definitely expected better than this when it was stated "All refurb units are tested". I would have been happy even with 50% battery, but my unit is unusable if it can't keep a charge and turns off even when plugged in on a low charge.

        Screen also flickers at the screen edges, and the corners of the screen are a darker, yellow sort of colour.
        Unit is definitely not fit to be resold.

        Emailed about it yesterday and am yet to hear back.

  • crazyperpman on 24/05/2023 - 08:44

    Received yesterday, not a scratch on it, its like brand new.

    Battery tested at 87%. Very happy with the purchase.

  • Jolo on 24/05/2023 - 10:00

    Hey @Calmago received yesterday but pretty disappointed … scratches all over the back, scratches on screen not even wiped down and with… 49% battery. Hardly A-grade with 80% minimum battery… Have emailed already awaiting reply from your team. What's the refund process?

    • zozuc on 24/05/2023 - 10:09

      I had the same problem with battery health, which is only 32%. I sent email and wait for response.

    • AssociatedCalmago @ Australian Computer Traders on 24/05/2023 - 14:13
      +1

      Hi Mate

      It's a busy time of year so the CS Team should get to you shortly, but if they can't offer a replacement we will organise a return for a refund. Process is pretty simple with a prepaid return shipping label provided.

  • heathwithnoteeth on 24/05/2023 - 10:18
    -1

    if anyone is not keen on the unit they received, let me know. Happy to grab one, as long as everything works.

  • zbc on 24/05/2023 - 10:21
    +2

    Delivery was expected Fri 19 – Tue 23 May
    Looks like this delivery is taking longer than we expected.
    If it hasn't arrived by Tuesday 6 June, please contact us so we can investigate.

    Seems that this deal is a total lucky dip. First they left it to NSW DoE to wipe the OS, who then duly forked it up. Then they clearly do not check battery life or physical condition relative to the advertised grade.

  • khepri on 24/05/2023 - 14:50

    Received mine today, immaculate condition apart from some light colour change on the side of the unit near the volume button (very hard to notice). Had the NSW login but once restarted able to bypass. Battery at 89% and screen seems perfect. Now to find a use for it haha!

  • CyberMurning on 24/05/2023 - 16:30
    +1

    Following this thread patiently just incase there are some back in stock…

  • too_much_boost on 24/05/2023 - 16:42
    +1

    Mine still hasn't moved from when it was dropped at Australia post last Tuesday

  • eggboi on 24/05/2023 - 17:53
    +7

    Just adding another quality report to the comments…

    Received mine a few days ago. A few very light scratches near the top of the screen, some scuffs on the back. USB-A port has a bit of play but nothing serious. Seems I won the battery lottery - did a few full charge-discharge cycles with a battery report each time. The reports vary between 95-102% of design capacity, and the battery had only 42 cycles on it when I received it. Best possible battery condition one could hope for!

    • MadMapMan on 25/05/2023 - 21:05

      Ditto. Only 43 cycles and no noticeable scratches or marks. Wife is very happy with it!

  • m0nkeycheese on 24/05/2023 - 18:14
    +2

    Received mine, typing this on it now. Scuffs around the corners, suffered a light drop by the looks. Couple bright spots on the screen, thats usually from being crushed at some point. They are in the left corner so at least not in centre of screen. Battery 92 percent. Can post pics if anyone is interested.

  • walkerxp on 24/05/2023 - 22:13

    Still waiting for my refund after sending back.

  • Shibuya on 25/05/2023 - 11:03

    Hi @Calmago,
    Just got my surface pro, condition is excellent but unfortunately when I run https://www.nirsoft.net/utils/batteryinfoview.zip it's showing battery health at 27%?????
    I have got all my accessories in the last few days for it and now lost the battery lottery…

    • AssociatedCalmago @ Australian Computer Traders on 25/05/2023 - 11:05

      Hi Mate

      As above reach out to the Customer service email and a team member will be able to sort you out.

      • zozuc on 25/05/2023 - 11:46

        I sent email yesterday. I got return label today and also get replacement as requested. Thanks for amazing service.

      • Shibuya on 25/05/2023 - 11:50

        I called the service number just now, the customer service gentleman said he will email me a return label and then they will send out a replacement once I have dropped it off at the post office. Thanks @Calmago

  • djoz on 25/05/2023 - 11:24

    Got mine today but it does not have the charger at all. I had added Accessories as Keyboard and Mouse, so got that, but there is no charger in the box.
    @Calmago should I email Customer Service to get the Charger?

    • AssociatedCalmago @ Australian Computer Traders on 25/05/2023 - 11:47

      yes

  • NonSense on 25/05/2023 - 14:25

    Just got my order. Amazing! Somehow I got over 100% battery health…Thanks.

    Should buy another one for my parents

  • netbies on 25/05/2023 - 16:02

    Serious? Battery health shows as 13.9%?!?

    How does the program tells?

  • yoshiiiii on 25/05/2023 - 16:56

    Sent an email yesterday and wasn't offered a return label or replacement. Very disappointing.

    • Ruisu on 25/05/2023 - 17:06

      What is wrong with the unit you received?

      • yoshiiiii on 28/05/2023 - 21:16

        Same issue as nuno
        Condition was also poor. Food particles lodged into the sides and deep scratches on the seceen.
        Sent through photos in the initial email yet wasnt offered a replacement and after back and forth emails they informed me they've run out of stock to replace. Go figure.
        They offered a HP replacement though. Not what I really want tbh.

  • nuno on 25/05/2023 - 20:00

    Received mine today. Appearance wise it looks ok-ish but wasn't able to use it much as the battery died. Plugged in the charger and lo and behold it wont charge. Flashing white connector light. This is insane. Quality control is laughable.

    Will have to send it back for a refund. I hope they send me a pre-paid satchel as I wont be footing the return expense.

    edit: reading the above comments about this company, they sound pretty dodgey. Hit and miss.

  • eggboi on 25/05/2023 - 21:40
    +4

    Folks testing battery health: please remember to try 3-4 full charge-discharge cycles and generate a report each time (or maybe one report after multiple cycles?).

    This will help calibrate the battery management system to accurately check capacity. Even then, it seems to vary by quite a lot each cycle (5-10%). It’s kinda inaccurate I guess.

    So don’t despair right away, it could be lying to you!

  • too_much_boost on 26/05/2023 - 09:28

    Mine finally arrived today and so far so good. What process is everyone using for the battery test?

  • Eatoff on 26/05/2023 - 14:51

    Mine arrived today. Decent condition, little bit of gunk from greasy hands here and there, but nothing a good clean won't sort out. Battery health at 86%, with 515 cycles on it already. Happy with what I got for the price.

    Does have the big red lock icon at start up, I'll do some googling for how to get rid of that. Then I might have a go at installing windows 11

    • too_much_boost on 26/05/2023 - 15:01

      Mine does that but didn't stop me installing win11

      • Eatoff on 26/05/2023 - 15:48

        Any guide or tricks to get windows 11 installed? I saw it saying CPU wasn't supported

    • Eatoff on 26/05/2023 - 17:45

      Update, after cycling battery once, it has improved to 92% battery health. So fully charge, and then run the battery down a bit before you judge the battery health.

      • too_much_boost on 26/05/2023 - 18:17

        Mine went from 93-97% health after one charge cycle

  • zbc on 26/05/2023 - 19:49

    Arrived this morning. 21 cycles and 91.5% battery after one full charge.

    Not complaining, but makes me wonder what NSW DoE did sitting on some of these units for all those years.

    • jimojr on 28/05/2023 - 00:02

      Mine was 15 charge/ discharge cycles and 99.5% battery health, after one full charge, the battery health shows 101.4%. Does anyone know why this is happening?

      • nuno on 28/05/2023 - 10:05

        Do at least three cycles to let the battery and bms settle.

        • TheFunkySalsa on 28/05/2023 - 19:26

          Should it be fully discharged and then fully charged each time? Mine is at 87.9% on 60 cycles.

  • shortnbrown on 29/05/2023 - 16:50

    Got mine today after shipping getting delayed . Not happy with the unit. A lot of marks, scuffs and scratches, very dirty under the hinges. Front camera is covered in dust particles. Not sure how they qualify as refurbished. Thought was a good deal but now I feel like it was a scam.

  • Ruisu on 29/05/2023 - 23:21

    just received mine today after a long delay in shipping. plenty of marks/scratches on my unit on the front and back. To top it all off, a line crack from the bottom to the right side of the screen. wear and tear, I get but not sure if a crack on the screen is "A grade".

  • m0nkeycheese on 30/05/2023 - 00:44
    +2

    Seems like a mixed bag, but for me at least its the best $200 impulse buy I've done in ages. Now I want the latest one lol

    • truetypezk on 30/05/2023 - 20:24

      Latest one isnt necessarily the best. I would recommend the Pro 8 LTE model if you are frequently on the move.

  • too_much_boost on 30/05/2023 - 10:51
    +1

    @Ruisu it sounds like you got a particularly bad one. Definitely luck of the draw but agreed the supplier did no 'refurbishing' of these units

    • Ruisu on 30/05/2023 - 14:10

      Yeah it is unfortunately the luck of the draw. Have emailed them. Will see what they say.

    • Budju on 31/05/2023 - 14:55
      +1

      Oh dear, yeah it must be mixed bag mine is really quite flawless.

  • Budju on 31/05/2023 - 14:54

    The tablet is really nice. Thanks lads!

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