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nbn 100/20 $95/M (Was $99), 100/40 $105/M (Was $109), 250/25 $119/M (Was $129), 1000/50 $129/M (Was $149) @ Aussie Broadband

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I've been on a deal at a reduced price anyway, this will reduce it even more until my 12m deal ends.
Aussie Broabdand passing on a $20 reduction on the 1000/50mbps plan.

Other plan price changes from 21st November 2023.
250/25 will be $119/m (currently $129)
100/20 will be $95/m (currently $99)
50/20 is going up to $85/m (currently $79)

Your plan price is coming down!

Yep, you read that right - we love passing on the value to our customers and giving them some good news.

From 21 November 2023, your NBN Home Ultrafast (1000/50Mbps) Unlimited ($149) plan is coming down to $129.

Why is this happening?
In recent months, you may have heard about the review and variation to NBN’s Special Access Undertaking (SAU).The SAU sets the industry standard for wholesale pricing, including their own structure for NBN plans until 2040.

If you’d like to know more about the SAU you can read our latest blog post.

Note: The new pricing also applies to OptiComm plans.

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closed Comments

  • +70

    FYI Superloop 1000/50 is on promo for $99 then $109 after 6 months

    • maybe they will be even cheaper once they pass on the SAU variation from 17th Oct

      • Their pricing is technially already in line with the SAU change so not sure.

      • +7

        I literally just got an email from Aussie BB saying they're increasing their pricing as a result of this (see below). I guess all ISPs will act similarly.

        From your next bill on or after 21 November 2023, your NBN 25Mbps/10Mbps 100GB ($60) plan will be increasing to $66.

        Why is this happening?
        In recent months, you may have heard about the review and variation to NBN’s Special Access Undertaking (SAU).

        The SAU sets the industry standard for wholesale pricing, including their own structure for NBN plans until 2040. Affecting all internet providers, this will have a significant impact on operational costs, causing pricing across the industry to be reviewed.

        Throughout the development of the SAU, Aussie Broadband advocated for a proposal where we could better balance our customers’ usage, allowing us to provide a more affordable internet for all Australians.

        Unfortunately, our option was not supported, having a few knock-on effects for our customers. Due to the changes in wholesale pricing, our lower-speed plans will become more expensive, while higher-speed plans will become more affordable.

        Over the past three years, we have not been immune to the rising costs of business but have held off from passing it on to our customers. However, when combined with the SAU, we can no longer afford to do so and need to increase the price of your plan.

        • +3

          Yeah the new agreement has made slow plans more expensive as they (NBNCo) want to move people off them as they're not 'sustainable'. Fast plans are the ones that have decreased.

          • +5

            @BradH13: That last part is kinda bull. They've definitely been passing the costs onto the customers constantly.

            Throughout civod they've been doing nothing but increasing prices steadily, then offering discounts to attract new customers. To the point that many OzBargainers have had to play hot-potato and keep switching on/off between them and other providers. If they truly did "hold-off on passing the costs" then the events mentioned would have happened.

            • +1

              @Kangal: My ABB plan hasn't changed since June 2020 (when Ultrafast was released).

            • @Kangal: My ABB bill hasn't changed since 2019…

              • @canAdeladian: Mine has. I was on 100/20 for $89 which increased to $99.
                Because i wasn't getting any faster than 70Mbit/sec I changed to the 75/20 plan for $89 to keep my costs the same.

          • @BradH13: my line speed is 66mbps I would love to be able to "pay" for the faster plans

            • @rororo: Guess you are already on the highest tier of FTTN plan. I'm on 50/20 and my sync is basically 50/10. Been screwed for quite a while due to laziness but good news I get fibre in the next month or two. Huzzah.

            • @rororo: Yeah, exactly. I would happily pay the $130 but I'm lucky to get 50mbps and I'm not in an upgrade area. If the slow plans are unsustainable maybe stop having the faster plans being unfulfillable.

      • If they have removed CVC charges for the higher speeds does that mean the speed will go up for those on fttp?

    • +1

      Are you with Superloop? If so, how have you found them?

        • +23

          Is super loops support in Australia?

          I'm sick of dealing with abusive south Africans and clueless Indian support lol. I easily wasted 20h across 3mo of calling iinet which made me value local support.

          • +9

            @incipient: Superloop's call centre is based out of Sydney and they've been quite professional when I've called in the past.

          • +3

            @incipient: Recently signed up to Superloop and called up last Friday to remove CGNAT on my 1000/50 service.

            Guy was from Adelaide. Pleasant and quick experience all around.

            • -2

              @Fx180: The fact their default is CG Nat is pretty rubbish. Not a big issue I guess if they remove it free.

            • @Fx180: Hey mate,

              Was just wondering whats the real life benefit of having CGNAT removed by the ISP?

              TIA

              • +2

                @BargainHuntahh: If you don’t know why, then you probably don’t need it removed.

                It’s only useful if you need to connect back to your home using IPv4 from out on the internet. Use cases may be running a web server or VPN server from home.

                Even with CGNAT enabled, you can achieve this with IPv6. CGNAT only applies to IPv4 addresses.

                • +2

                  @zoltanc: We have folks in the house who play online multiplayer games, have IP Cams around the premises and also share data via AiCloud. Online gaming connections sometimes drop out and IP Cams randomly have difficulty connecting to from offsite. Would having CGNAT disabled help in mitigating any of these issues?

                  I genuinely didn't know the need to opt out of CGNAT hence my intent to find more about it.

                  • +2

                    @BargainHuntahh: When an ISP has CG-NAT enabled it can give you a strict NAT type in online P2P multiplayer games, have problems with connecting to IP cameras depending on how they are configured and breaks remote access to a NAS and Plex server. Ask your ISP to turn off CG-NAT.

                    There are some things that may depend on NAT and its features to work, this is services related to port forwarding and may include:
                    Servers: Web Servers, Email Servers, File servers and so on.
                    Home Utilities: Security Cameras and systems, home automation, Printers
                    Remote Access: Access to computers or devices remotely

                    What is CGNAT?

          • @incipient: Superloop support and billing = South Australia.
            Superloop sales and retention = Sri Lanka.

            Swoop, Launtel and Leaptel have all Oz support.

        • A colleague last year had to do the reverse with superloop connection issues unresolved for several days. Bizarrely ported over to aussie and back and running within the hour. HFC.

          • @tm32: Fast, cheap, reliable - but sometimes you can only have two. 🙂

          • +3

            @tm32: Same deal with me, swapped to AussieBB since Superloop had very unreliable service with multiple drop outs, called on multiple occasions to try find the cause, but they just ran through the basic trouble shooting every time and whatever the root cause was never resolved, got sick of it and swapped to ABB and have been golden since.

            • +1

              @Jasonissm: Same. I switched to superloop from AussieBB after there was a promotion that current customers couldn't access. Had multiple service dropouts and downtime. Switched back to AussieBB with another promotional deal and stuck with them since

              • +1

                @drjamie: Looks like many of us are the same. Was on abb and thought superloop was decent and had good reviews. Had heaps of dropouts etc and gave up and went back to abb. Superloop had no good explanation after all the troubleshooting we had done. Ymmv i guess

      • If you don't use IPv6 they're fine.

        They are slightly slower for me in peak times than ABB

        • +1

          I think that varies depending on which backhaul network you're on

      • +1

        Been with superloop for around a year, maybe a bit more. Moved from Aussie.

        Everything has been smooth sailing up to about 1-2 months ago, have had a few extended drop outs (>30mins), and a few other issues. Like @hybridx, I am also on FTTP.

        I'm contemplating the move back to Aussie, however the pricing is quite far apart. Ie I'm paying $89 for 100/40 and that would cost me $105 even on the new pricing. In fact, it's $75 a month for 6 months for new customers at Superloop.

        If I have any further issues in the coming month or two, then i'm probably going to make the switch (not sure who to yet)

      • +1

        Clueless! - They will answer, not know what to do, put you on hold, then cut you off - rinse and repeat for about a few days to a week before they finally fix your issue. Their app is rubbish compared to ABB you wont have any control over your connection.

      • +1

        Good internet, terrible support. Been trying to report a security vulnerability I found for about 3 months now, always promise of call back but never happens, no disclosure program, emails aren’t responded to. :)

      • +3

        I've bounced around. Superloop have the best connection and service I've received.
        Always end up regretting leaving them for a "better deal".

      • Located in Darwin - so full fibre. From memory their internet speeds were as advertised (had switched from ABB for higher tier plan). Only reason I went back to ABB was due to an issue with their support.

    • +1

      Woah, I may switch over.

      Telstra here, great connection but only 100/20

    • +2

      the gigabit plan is only guaranteed to 600mb in peak hour, here are my speedtest results for the last week for comparison. FYI i'm completely happy with this

      https://imgur.com/a/UrPh3Mq

      • I don't need the speed, but I am paying more than that currently with Telstra for much less!

      • Both companies have the same typical evening speeds listed as 600/42

        • Its just to cover themselves I imagine, I get 900->950 regardless of the time of day with SL

    • Be careful
      Don't change to superloop then any time in the promotion periods
      Apply to upgrade to FTTH from FTTN
      They will not continue the discount.
      They class this as new connection.
      I was with them 2 days when i had the opportunity to change over to FFTH,
      Even taking to the lady at Superloop they will not give the discount.

  • +1

    100/20 will be $99/m (currently $99)

    This should be $95.

    • +1

      ta, fixed.

  • +1

    If a rep shows up here - any chance we can get a temporary "schedule for 21 Nov" button, to enact a new plan alongside the price change?

    • when you order the connection you can choose to optionally connect on a specific date rather than ASAP

  • +18

    Grr mines going up 50/20. We don’t even need 50 down but apparently we are ‘freeloading’ on the system. Will find another provider to change to tonight :)

    • +2

      I'm in the same boat. Superloop's temporary speed boost seems really handy because I barely ever need high speed unless I'm downloading something large, and then I just need it for a couple hours.

      Unfortunately I haven't heard the best things about Superloop compared to ABB which has made me reluctant to switch. This price hike is making me less reluctant though 😅

      • +1

        I'm in the same boat.

        It's about to sink…

      • +1

        Same, going from $79 to $85. There is a plan (not showing unless you click 'all plans') for $89 for 75/20, but then tells me our max potential speed is 67mbps anyway so definitely not worth going higher than that.

        • FTTN? Don't you get cheap FTTP upgrade?

          • @ltwo: Regional WA so last I've seen it's not available here yet

        • 75/20 is 100gb data that price if I'm correct.

    • Grr mines going up 50/20

      More Telecom do that plan for $53.90 for 12 months if you are a CBA customer.

    • Yeah same here, currently searching other providers but wont be staying put.

    • +1

      Chances are that other providers will also pass on this cost increase. I'd hold tight and monitor for at least another month to save yourself the hassle.

    • +1

      Lucky we get FTTP in a week or so. Crappy FTTN here and max 45/8.

      • That’s balls. You are going from rags to riches lol

    • ABB are claiming that's it's due to NBN changing their pricing structure. It doesn't seem like ABB are to blame…

    • Same, stuck on FTTN, time to jump ship IMO

    • +1

      You'll find all providers pricing will be moving the same direction (50mbps and under up, 100mbps and over down).

      That's the whole idea. Get people off the slower plans.

      • Be nice if my line could even support a higher speed. I'm stuck on the tin can NBN with no fibre upgrade in sight.

      • so, people who can afford paying more will get a discount and as a result will be paying less and those who can only afford 50/20 now have to pay more to sponsor that discount - jesus, what a world we live in !!!

        • It's subtle pushing more people away from the 50/20 plan and onto the higher priced plans.

          • @t25: from a consumer perspective it's asking more money for the same service 50/20

    • Same but I’ll stick with them for the rock solid connection. I used to be with superloop and there were quite a few unexpected disruptions like a couple a month. Can’t really afford a flaky connection when I wfh so much.

  • -1

    50/20 is going up

    What ???

    • -3

      Of course 50/20 is going up! 80% of peeps are on that plan… we are just subsidising the big end of town so they can have their ridiculous high speeds! Nothing to see here…

      • +35

        Gigabit isn't ridiculous, Australia just can't build a broadband network properly

        • +11

          Australia didn't want a properly built broadband network.

          • +13

            @BuzzBuzzBuzz: Australian's did.

            Tony Abbott and Malcolm Turnbull and the whole LNP crew didnt. And thus wrecked the whole network by putting in policies to change it to a Multi Mix of Rubbish network. (FTTN/FTTC/HFC). This still currently plagues us today.

            • +6

              @slam: Those Australians didn't want a best in class broadband network because they voted for the Liberals who killed it.

              Liberals destroy social things like the NBN, as we saw.

        • +1

          It's crazy that's the sentiment from most.

          Our network is nearly fully capable of gigabit (if you're on FTTN, you're likely eligible for a free rebuild).

          The costs for gigabit wouldn't be so insane if everyone was on the same speed for the same price.

          The slow speeds and their popularity are hamstringing the entire NBN project, which is why now they're trying to do something about it.

          They don't want more people to keep 50mbps and less at the new price. They want people to move to 100+. That's the whole idea of this.

          • +3

            @BradH13: Fine, if they don't want people stay on low speed, upgrade them for free.

            • @wintersnow911: They do. Both me and my parents places (different areas) got upgraded for free.

          • @BradH13:

            FTTN, you're likely eligible for a free rebuild

            I've got the shit which uses the old foxtel coax lines. It shits the bed a few times per week, usually when I'm gaming.
            Can I get the FFTP? If so, do I have to apply?

            • @idonotknowwhy: No we can’t. Mine shits itself multiple times a day. But we can get 250/50 when it works 😂

            • @idonotknowwhy: HFC (coax) is supposed to support either 250mbps or gigabit anyway depending on the quality of it.

              You aren't eligible for FTTP, but it is worth putting in a support request if you've tried everything yourself to fix it.

              If you're gaming on WiFi, try temporarily connecting an ethernet cable to see if it gets any better. Heaps of people's issues with their internet connection actually belongs within the absolute bottom of the barrel supplied routers these ISPs supply for you. Upgrading that at your own cost can sometimes fix the issues you're having.

              • @BradH13:

                Mine shits itself multiple times a day. But we can get 250/50 when it works

                Yep, so does mine. I couldn't care less about download speed, I just want the (profanity) connection to be stable.

                HFC (coax) is supposed to support either 250mbps or gigabit anyway depending on the quality of it.

                Yeah, it's more that it shits the bed when I need it. Gaming or work from home.

                If you're gaming on WiFi, try temporarily connecting an ethernet cable to see if it gets any better.

                Wired ethernet. Consistently get 11ms-12ms pings to 1.1.1.1 when it works. Most people I know on this "HFC" have drop-outs the same as me.
                The NBN-Co modem thing has all the lights solid, but no actual connection. When this happens, it's also no connection when I try to ping 1.1.1.1 directly from my router's web ui. I have a RT-AX58U full updated.

                P.S. Thanks for the suggestions anyway, I know this isn't a tech support forum lol

                • @idonotknowwhy: Yeah, I got no clue then man. Decent router, wired, 1.1.1.1 pings are good.

                  Sorry man.

                  I'm pretty sure you can open a case with your ISP where they 'monitor' your internet connection over 24 hours or something if you're having random issues.

                  But yeah, sounds like you're doing everything well on your end.

                  One last thing, you know about 1.1.1.1 but is that what your DNS on your computer (or router for whole network) is set to? Highly recommend that if you haven't got that set (make sure to set the IPv6 ones too, 2606:4700:4700::1111 and 2606:4700:4700::1001). ISP DNS' suck.

                  • @BradH13: Yeah, I've got 1.1.1.1 set in the kde network tool as well. And IPv6 is disabled.

                    Had a weird situation last night actually, where the internet "dropped out", no ping/nslookup from any devices, kicked from the game I was playing, etc.
                    But I was on a discord call, the other person couldn't hear me at all, but I could still hear him talking for a good 30 seconds!

                    That's completely beyond my understanding, almost like the upstream died (so no requests going out) but whatever protocol discord uses kept downstream going for a while?

          • @BradH13: If they actually increased the upload speed then I’d happily upgrade, but the absolutely stupid up/down ratios reduce so much of the value. Most other countries do symmetrical speeds when on fibre, but we have things like a 1000/50 plan! It’s an insane business decision to try and hide the fact that the non-fibre connections can’t keep up.

            • @noisymime: I absolutely agree with you. The upload speed is pathetic and completely out of touch with standards around the world.

              But 'Australians don't really upload' they say. Lol, yeah right.

      • +1

        45% based on the Aussie Broadband blog post.

      • +5

        I bet the majority like myself are just stuck with shit FTTN and all we can get is about ~47Mbps if we lucky

      • "Aussie Broadband has traditionally had a customer base that is substantially skewed towards those higher tiers."

      • +6

        Meanwhile NBN CEO just got a pay raise to over $3M

        https://www.theguardian.com/technology/2023/oct/19/nbn-co-ch…

        Every C level executive there is now earning over a million a year!

        • +6

          Meanwhile NBN CEO just got a pay raise to over $3M

          😲

          So why are only 50/20 customers paying for this?
          Most of the struggling families with young kids would be on this plan.

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