• expired

Telstra Bigpond T-Bundle 200GB $80/Mth

660

Basically was very hesitant to post this as bigpond or telstra in general isn't considered a bargain however for people who are interested in fast internet speeds rather than unlimited bandwidth this is the way to go.

So basically this is T-bundle includes:

line rental.
internet 200GB
100MBit line (elite)
Family Call benefits (Free Local + Free calls to Telstra mobile)

If you look @ their website its usually 115$/mth

I recently connected my parents up with something similar it was 90$/mth had to go the to trouble of contacting a 3rd party out-sourcing centers for these deals as telstra reps cannot offer these bundles usually.

Was pulling 115Mbits on speedtest and 0ms with the connection.

Quite good if your into games and streaming; and 200GB is sufficient.
Otherwise stick to TPG unlimited if your into downloads.

Note: always check your benefits clearly as they have lots of varying offers like bolt-on packages and stuff.
For example I got an extra bolt-on deal with 20$ credit to any mobile every month from home phone.

Note2: Alot of people have been mentioning TSA deals, will like to note that's how I originally got my deal.
This is their official website.
http://www.tsagroup.com.au/contact.aspx
I went through Rod on 1800 634 055

Definitely go through them if you cannot get a good deal through Telstra.
My deal specifically was
90$/Month
Unlimited Local Calls
Unlimited calls to Telstra Mobiles
Unlimited calls to Telstra Mobiles on Same bill
Bolt-On package 20$ /mth to any mobile
Free installation and activation inclusive of free modem.
22 day cool off peroid

There have been other deals mentioned here.
http://www.ozbargain.com.au/node/55820

$78 / mth however this was 27/10/2011
They definitely didn't budge when i tried for this one.
And from what i've been told its not unlimited local more like budget.

So while its the cheapest its ever been at 78$ there are a few downsides, depends on what your after really but its a landmark for you to bargain with.

speedtest:

http://www.speedtest.net/result/2567285945.png

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closed Comments

  • +3

    Note: is cable not adsl

    • Has anyone tried to price match the same deal with ADSL? I pay $100 for the same ADSL service

      • -1

        FYI im with optus not telstra but i have the following deal:

        optus cable broadband + home phone for $84.94/m for 500gbs data (no peak or offpeak), with free modem and free upgrade to speedpack upgrade (that 100mbit line)

        so considering that this is $80 for their elite (30mbit line) with only 200gb data

        its pretty weak

        • I'm thinking of upgrading to a similar offer, though it's 300GB ($85) + phone ($5). Your deal seems a bit better. Are you certain it is 500GB (100mbit) + phone for $84.94/m? If so, I'd like to see if can get the same deal.

        • yeh
          ive been a 15 year customer so thats why

        • Optus Cable has only been around for 13 years.

        • who said i had cable the whole time

        • speedtest?

        • Yeah, I've also been on Optus for quite some time. Cable service is great in my area.

      • The page says ADSL or cable…

        $80 is the same price as the Friends & Family deal they've been doing the past few months. I note they've extended it, it was supposed to expire at the start of March.
        http://www.telstra.com.au/latest-offers/familyandfriends/

        $80 isn't a bad price for this product, but you will be dealing with Telstra and their customer support is absolutely woeful. I suggested a number of family and friends take advantage of the above offer and every single one has come back to bite me on the behind. Telstra also state that their support is 24/7 but be aware that outside 8-5 Mon-Fri you won't get far, as you'll only get script-jockeys from overseas call centres. Service activations, bill adjustements and any other serious matters can only be done inside normal business hours.

        Also, the regular price for the 200gb plan is $100, not $115. The latter price is only if you get a T-Box as well. Mind you, they have changed the T-Bundle web page (since yesterday in fact) to indicate that the T-Box is part of the deal, rather than showing the plan for $100, T-Box for an additional $15 and T-Hub for additional $15.
        https://onlineshop.telstra.com.au/bundles/

    • Not true, the deal is available on ADSL and ADSL2+ as well as Cable.

      • My first comment was intended for the original post, where it says the line connection speed of 100Mbit.

        And despite cable appearing all over the actual telstra page, down the bottom it does say "adsl or cable" - but obviously speed would be slower here.

        • I also commented on the original post.

          Keep in mind you were partially right as the S and M deals listed on that pages are Naked Cable only, not Naked ADSL. However the $80 deal everyone is going on about is, in fact, ADSL or Cable.

    • Noob here, what's the difference ?

      • +1

        Cable is faster but a much smaller network. You likely won't find cable to be an option outside of major cities.

  • I've given this deal a positive but I got talked into this deal with a T Hub2 for $115 a month last week

    That included the $20 for calls to non-Telstra mobiles so $115 should be close to the monthly spend.

    Nice of the sales guy to mention its $10 cheaper for new customers (sigh)

    (Thanks for the update I am on an ADSL plan so that makes me feel a little better :) )

    • Some representative called me about 3 weeks ago about a similar deal 90 dollars for 24 months with 200gb cable, unlimited local and national calls, with foxtel 24 months includes the foxtel box thing and the wifi internet modem he even said $40 off the first month i regret not accepting the deal…

      • +2

        Don't worry, i got the same call about 3 months ago. Promised all the bove + an ipad 3 with a sim linked to the account data.

        He tells me we have to sign something they mail within 3 weeks to get the deal. The papers came a month later, at which point they said it was too late and offered me a bullshit deal. Was pretty pathetic.

        • As far as I'm concerned they've broken the contract. It's completely up to your discretion as to whether you would like to honour it.

        • Right you are, so I told them to shove it in a place where the sun don't shine :)

  • My folks can only connect to telstra cause of pair gains so this deal not bad. But been told NBN coming to their street before the end of the year, so it might be better to hold off for that.

    Although not sure what NBN packages going to be like?

    • NBN packages have been released for at least 6 months.

      You could start here http://www.iinet.net.au/nbn/nbn-plan-residential.html as a guide, and then look at the other major ISPs (Telstra, Optus, TPG etc etc) to see what they offer.

      • 500GB Up/500GB Down at 100/40mbps for $100 a month. That is crazy awesome!

  • +1

    The third box ($0 Home Gateway Network) does say Premium ADSL Home Network Gateway/Cable 3.0 Home Network Gateway…) so you can probably get it with ADSL…

  • +5

    Ummm this is Elite Speeds. So it's not the Ultimate 100MBit speeds.

    • BigPond Elite® Cable plans can provide download speeds of up to a maximum of 30Mbps when downloading from capable sites or across multiple sites. Some existing customers may need to purchase a new modem to achieve these speeds.

      Average speeds will be lower and actual speeds vary due to factors such as your location, your plan, internet traffic, your equipment/software and the way data is transmitted.

    • I got mine about a month ago for $90/month with ultimate cable included and unlimited free local calls.

      • What is your download quota?

    • +2

      Ultimate speeds are an extra $10 on the $80.

  • +4

    "100MBit line (elite)"
    Elite speeds are 30Mbps, not 100Mbps.

    "If you look @ their website its usually 115$/mth"
    It's actually $90 so you're saving $10p/m. The $115 plan you're looking at includes ultimate speeds (100Mbps), a T-box, and an optional discounted basic Foxtel plan.

    • +2

      +1 Elite is 30mbit. 100mbit is Ultimate.

    • +9

      Found this on Whirlpool

      The $115 plan for $80 using family and friends offer: http://www.telstra.com.au/latest-offers/familyandfriends/

      I think if your interested you contact Rochelle McDonald on twitter.

      Twitter link: https://twitter.com/romcdonald/status/273278238078406656

      I'm sorry I don't know all the details, I was looking up a Telstra deal for a friend and this is what I came across.

      Hope someone finds it helpful.

      Source: original whirlpool page: http://forums.whirlpool.net.au/forum-replies.cfm?t=1908414&p…

      Triplezzb

      • +1

        This is a better deal

      • Is this f&f deal for CABLE or ADSL? This is a crucial detail.

        • It's for whatever is available at your residence.

        • It state "Elite ADSL or Ultimate cable" so I assume it'd be for both.

          Essentially the f&f deal is $20/month off the bundle plans plus an activation fee of $48. (min cost of $1968 - 24 x $80 + $48 for the T-Bundle Connect Everyday®)

          It is an extra $15/month if you wish to get a T-Box or T-Hub 2.

          So it looks like for $80/month you get
          - 200GB/month
          - Home Network Gateway = Free modem?
          - untimed local locals = ?Free local calls
          - unlimited calls to Telstra mobiles

          Everything else seems to be charged.

          I'm not with Telstra so I don't know what is exactly offered. This is just my interpretation of the offer.

          @ITX - could you please clarify or confirm my interpretation of the f&f deal. Thanks

        • +1

          Hi triplezzb,

          I'm not authorised to express an official view of the deal but I personally think you're correct.

          Specifically in relation to the T-Bundle Connector Everday Family and Friends deal:

          • Essentially, this is a $20 discount off tohe current in-market version of the bundle. You can find the Critical Information Summaries for the T-Bundle Connector Everyday at http://www.telstra.com.au/help/critical-information-summarie… (under T-Bundles).
          • Available on ADSL, Cable or Velocity
          • The page mentions that this deal is only for customers taking up a new home phone and/or internet service

          • Min Cost = 24 x $80 + activation fee

          • As you can see in the CISs, the price for Elite ADSL (20Mbps), Elite Cable (30Mbps), Ultimate Cable (100Mbps) and Ultimate Velocity (100Mbps) are all the same at $100. I think the page mentions "Elite ADSL or Ultimate cable" because you can only achieve elite speeds on an ADSL connection.
          • T-Box or T-Hub 2 for an extra $15 per month
          • 200GB/mth
          • Home Network Gateway = modem/router usually
          • untimed local calls = unlimited local calls with no connection fee
          • unlimited calls to standard Telstra mobiles with no connection fee
            I assume the unlimited calls are subject to fair use.

          The Critical Information Summary also sets out other possible installation fees and charges (e.g. complex connections)- I think it's worth a read.

          Just to clarify, there appears to be two separate deals being discussed here- the one originally posted by the OP, and the family and friends deal at http://www.telstra.com.au/latest-offers/familyandfriends/ I'm talking about the family and friends deal here.

          ** NOTE: Any views expressed here are my own and are not endorsed or approved by Telstra

      • hi do we have her email?

        • I don't know this "Rochelle McDonald" that I quoted above. It was on the whirlpool post I found.

          It is probably best to PM ITX

  • I talked to them a few months back and got the same deal on ultimate for $90p/m.
    Another person who asked me about the deal managed to get a free modem thrown in as well.

  • Thanks for this! I'm currently paying $88.00 for the exact same thing without free local calls and they cost me about $10-12 a month. So I'll probably save around $20 a month on this, not to mention a free modem/router hopefully with WiFi N, I've got a wireless G router that does a great job though, it has streamed video to both my tv and my tablet at standard definition quality (which is fine for me as both screens are 1367x768 or under). I'll call tomorrow and see if I can get it then.

  • +4

    The Freestyler bundle doesn't include local/Telstra mobile calls… or am I missing something here

    • You are right. No free local or mobile calls see my post below.

  • So, for those who want to minimize cost
    (at -possible- cost of d'load speed…),
    consider waiting (if you can) for Adam's
    next 200 GB for $50 sale.

    (BTW, did Telstra ever buy Adam out…?)

    Beware: Adam has -costly- data blocks
    if you ever overrun your 200 GB quota:

    • eg, $15 for 10 GB sux for -wired- service

    (IMO any such "penalty" pricing regime
    is exploitative, and modern, civilised
    nations should -never- need to toler-
    ate it.)

    • Adams only service south Australia don't they? Oim in Victoria :-)

    • edit: Nevermind

  • +4

    Does NOT include free calls:
    YOUR CALL CHARGES
    These are the main charges for calls under your bundle:
    • local calls – 50¢ per call
    • call connection fee – 50¢ (for calls other than local calls)
    • calls to 13 numbers – 35¢ per call, except for calls to 13 2200,
    13 2000, 13 2203, 13 2999, 13 3933 and 13 7663, which are free
    •national calls to fixed line numbers – 50¢ per minute
    • calls to Telstra mobiles – 50¢ per minute
    • calls to non-Telstra mobiles – 50¢ per minute
    • calls to international numbers – international call rates vary
    depending on which country you’re calling.

    refer http://www.telstra.com.au/help/download/document/personal-cr…

  • +1

    Nevermind guys, if you check out Triplezzb's post, you can get the Everyday bundle for $80 if you refer them to the 'family and friend's offer'. Just got off the phone with a rep who did everything in about 10 minutes. Only catch is 24 months, but that doesn't phase me since I don't plan on going to anyone else

    Link: http://www.telstra.com.au/latest-offers/familyandfriends/

    • So is the family and friends offer ADSL2 or just cable?

      • Whichever connection is fastest in your area. In my case, it was cable ultimate

    • Did they ask you whether you had family or friends that worked for Telstra?

      • Nope, he just asked his supervisor and added it to my account

        • I tried that about a month ago they wouldn't do it.

        • Maybe just wait for a queit time and then continuously call to see if you can get someone to sign you up.

      • +2

        I work for Telstra - if you need a referral please feel free PM me and I'll be glad to help (you'll have to let me know your first name, contact number, address, preferred contact time and what product you're interested in, and that you consent to letting Telstra contact you). You're typically contacted within 2 business days by someone from the team.

        I'm not sure if the OP's original description is completely accurate (re speeds and inclusions) so it's best to check the Telstra website for that.

        ** NOTE: Any views expressed here are my own and are not endorsed or approved by Telstra.

        • +3

          As kind as this offer may be, I don't think it's a smart idea to ask for people's personal details on a public forum especially being a 'rep', unless you can actually provision an order for them.

        • Yep, it all depends on how comfortable people are with sharing their contact information and anyone with any doubt certainly SHOULD NOT do it. My offer's just meant to be the same as the other lady's in the Twitter link above (if you treat me as a friend and are happy to give me your details, I'm happy to pass them on and that's it).

          To be honest, I don't know why I even need an address- surely the team can ascertain that when they contact the person, so maybe that can be omitted?

          ** NOTE: Any views expressed here are my own and are not endorsed or approved by Telstra

        • +2

          ITX, you work for Telstra? You poor thing. I've been trying to get my Ultimate Cable installed for the last couple of weeks (after patiently waiting a month for the cooling off period) but 5+ hours on hold over two days, 5 hours wasted due to a technician no-show, two official Telstra complaints and one to the TIO Ombudsman and I'm still yet to get my cable installed. I've heard back from the Telstra Complaints Dept. but it was basically just a confirmation call and I haven't yet heard from the Ombudsman. Bah!

          A warning for all considering going with Telstra… make sure you have plenty of time to sit on hold, be ready to fight for what you signed up for and don't ever expect a technician to show up in the FIVE hour window they expect you to wait for them.

          Telstra = utterly hopeless… but alas they're the only choice for some Aussies :(

        • I'm already on the $88 dollar bundle for 200gig, phone line rental - is it possible to change my plan and get the discount? (ADSL 2+). Also my speed is terrible, can barely get 13mbps.

        • Really sorry to hear that SteveAndBelle!! I know Telstra doesn't get things right all the time (I had my own installation issues when I signed up to a new cable plan a couple of months ago) but I do see a lot of people working hard trying to make things better.

          Please feel free to PM me your first name, contact number and maybe a brief description of the installation issue you're having, and I'll try to get someone from work to look into it. (As above, if you're not comfortable with releasing your contact details please don't do it).

          ** NOTE: Any views expressed here are my own and are not endorsed or approved by Telstra

        • You can, but you will be recontracted for another 2 years from the request date

        • Very kind offer ITX but I think two Telstra complaints plus one to the Ombudsman should be enough to get the job done… it's now just a mater of when. I was even told by Telstra that I couldn't escalate the escalation from my previous complaint which is when I decided to go the Ombudsman route. Hopefully something will happen soon but it now has to be A/H or weekends as I cannot afford any more time off work to wait for technicians who don't show up… especially in this poor financial climate.
          I'm not risking being made redundant just to get Bigpond Ultimate Cable installed!

        • I do hope it gets resolved soon!

        • So do I. I can't believe I gave in and decided to sign back up to Telstra after the crazy service I had in the past… including flying to a property in Tasmania (from Brisbane) specifically to meet up with a technician after Telstra demanded an inspection was required for a simple voice line reconnection. Blew over $300 on a return flight and waited & waited but no sign of the promised technician… even after confirming the booking the week before! When I called Telstra to figure out what was going on I got the typical run-around, was on hold for hours and was then told a technician wasn't actually required. Gee, funny that because I was talking to them on the phone I wanted connected and that's exactly what I told them when I first started the reconnection process off! Sheesh. Hair-rippingly bad service.

          Sorry but Telstra needs to be scrapped including all its employees and the entire organisation needs to be restructured from the ground up. Only then we may be able to get reliable service & services because it's all just shocking at the moment!

        • Terrible?! I get 5 Mbps, no more. Be glad.

        • They probably need the address to check if their cable is available there or not.

        • PM sent

  • +1

    Since when did the reps on the Telstra live chat aquire a personality? Quite refreshing.

  • +1

    We pay $90 per month for Bigpond ADSL 2+ 200GB and get numerous dropouts in the morning and about 3 - 4 mbps during a Speedtest.net speedtest. I absolutely hate Telstra.

    • Have you called the helpdesk? Checked your CPE - replaced your filters? Tried another modem? Ran your modem in isolation?

      • Called the help desk that many times, thats why I hate Telstra, they sent out a Technician and said that was an acceptable speed, ACCEPTABLE MY ASS -_-
        Tried multiple filters, don't know what CPE is :P Tried another modem, same speed, and ran it in isolation (without a splitter)
        One guy I spoke to said he was going to put us on ADSL 1 Elite instead and that he would process it on Monday (I called Saturday) he never did.

        • +1

          Suggested reading, this is stuff you can do yourself to improve to speed/performance:

          http://blog.internode.on.net/2009/11/29/optimising-adsl2-ser…

          FYI: Telstra Wholesale and Telstra Retail are different, and for the most part independent companies, it's TW you should be directing your hate at :P

        • +2

          Hey Jakiejake, I'm sorry to hear about your experience! How is this issue progressing now? Is someone following up on it?

          ** NOTE: Any views expressed here are my own and are not endorsed or approved by Telstra.

        • I'm directing it at both, Telstra Wholesale for their poor line technicians and lines and Telstra Retail for their un-reliable, lack of communication filled support.

        • Nope, still slow as, if you would like to see a screenshot I can go and plug myself into the router by ethernet and bypass the splitter just to show you what the speeds get up to :P

        • PM sent

        • +1

          JakieJake, I feel your pain, see my rants above.

          One thing I've learnt is to only ever communicate with Telstra via their online chat (https://livechat.telstra.com/) because everything's recorded and they send you the transcript of the conversation plus you can save it yourself all the way through using the button at the top of the chat window.

          This gives you a perfect record of the hell you've been dragged through to send through to the Ombudsman and/or you favourite trashy Current Affairs program… or print it out on tissue paper, roll it up and use to wipe your a$$ with because at the moment I feel this is about all my official complaints are good for :(

          (rant over)

    • I am with telstra adsl2 and had had just performed a speed test on my iPad, with the results as 26 ping, 14.38 Mbps and 85% download. Can someone explain these numbers as I have absolutely no clue?

    • We pay $80 for the same service and get no dropouts and 19mb connection, I suppose it depends on line quality and distance from the exchange….I'm within 600m of ours.

  • +1

    Some misinformation, OP - family calls benefit doesn't include local calls. It includes free calls between the landline and up to four mobile phones that are on the same billing account, and free calls between those mobiles as well.

    • ah this is what i was trying to clarify. TPG Is unlimited calls to mobiles and landlines

  • so can someone clarify is this including unlimited mobile / national calls?

    I am with telstra home line and TPG internet and was about to swap to TPG Bundle $79 for unlimited downloads and calls.

    If this includes calls thats pretty good but if not it not so good

    • +1

      The one OP's referring to is 200gb, no landline inclusions. The family and friend's offer is the same cost but with unlimited local and calls to Telstra mobiles. All other calls are additional charges

  • +4

    Back away very slowly from Telstra and do not make eye contact ;-)

    • +2

      Yep, don't want more connections slowing down my 100Mbps line. :)

  • -1

    my current Telstra plan is better..

    Telstra Complete Home Saver 200GB Bundle for $78
    HomeLine® Budget
    - 30c per local call

    BigPond Elite™ Liberty 200GB
    - ADSL 2+

    • +1

      ADSL 2+
      - Nope.

      • ADSL 2+
        -yes

        pasted that directly from my invoice

        • +1

          Err. I mean your current plan isn't better since it's ADSL2 vs Ultimate cable over here, on which you can see speeds of 120mbit…

  • This offer appears to be the same as the large naked plan except that it's more hassle to sign up and you have pay an activation fee.

    http://www.telstra.com.au/latest-offers/broadband-offer/

  • Sooo, do you get that T-Box thing with it? What about a wireless modem?

    • +1

      The modem comes with it, latest WiFi specifications. T-Box is $360 outright or $15/mth on a 24-month basis.

      • Buy a nexus 7 instead and stream media to it from your computer instead unless you enjoy being locked down to Telstra.

  • yeah i dont think you get the tbox lol but that saving of 15 bucks, its an addon

  • If I already have a Telstra phone line would I still be able to sign up to this? Or would it be new members only? (Internet currently with Internode)

  • someone in whirlpool posted:
    "Latest best invitation deal as of writing: $70/month
    200GB Ultimate Cable (100MBPS)
    Homeline Lite with $20 credit"

    Link to follow: http://forums.whirlpool.net.au/forum-replies.cfm?t=1908414&p…

    But couldn't trace.

    • Low post count, hasn't said a word after that post and no reps have even heard of the offer.

  • At least this one is coming from the Telstra site as opposed to relying on calling TSA (which still doesn't make sense to me).

    Good choices though- $60 for 80gb, or $80 for 200gb + phone line. Hmm.

    EDIT: Are we sure this is a 100Mbps line? My read of the page was that you get Elite which is only 30Mbps, and then if you click the link at the bottom for the Offer to get Ultimate, you need to pay $20 more per month to get 100Mbps.

  • +2

    I speak to telstra rep now. He was able to offer this package at $90 with free ultimate speed upgrade. the offer is like that:

    • 200gb ultimate (100mb speed)
    • free local calls, free calls to telstra
    • free hardware's (definitely with wifi) and installation
    • shaping (1mb d/l)

    Not a bad deal, only thing I am worried is 24m contract !

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