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[Price Error] EMTEC 32GB USB 3.0 Flash $9.98 + $4.95 Delivery @ DickSmith

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[Price Error] EMTEC 32GB USB 3.0 Flash $9.98 + $4.95 Delivery @ DickSmith
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monty.melb on 17/10/2014 - 22:44 dicksmith.com.au (7670 clicks)
Last edited 18/10/2014 - 17:05 by 1 other user

EMTEC S550 32GB USB 3.0 Flash $9.98

The EMTEC S550 USB Flash Drive is EMTEC's highest performing flash drive to date. The S550 features USB 3.0 functionality with enhanced performance rates of up to 100 MB/s; four times greater than USB 2.0! The classic drive features a sleek, brushed metal design.

EDIT : Click & Collect available at very limited stores but Home delivery still working ok.

Confirmed Price Error

Dear Valued Customer,

We are writing to advise that due to a promotional pricing error with the Dick Smith website, we are unable to fulfil your order.

We have cancelled your order and will be processing a full refund.

We anticipate that your refund will be completed by Friday 24th October 2014. Depending on your financial institution, these funds will be available to you in 3-5 business days thereafter.

Should you require further details, please refer to clauses 4 and 10 of our Terms and Conditions; agreed to at the time your order was placed.

We sincerely apologise for any inconvenience caused.

Kind Regards,

The Dick Smith Online Team

Philips Wireless Headphones SHC2000 $59.60

These full-sized rechargeable infrared cordless headphones combine quality and convenience for either TV or music enjoyment.

Computing EMTEC USB Flash Drive

Related Stores

Dick Smith / Kogan
Dick Smith / Kogan
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closed Comments

  • unity1 on 17/10/2014 - 22:56
    +11

    According to the advertisement it's supposed to be the 16GB USB drive for $9.98 https://www.dicksmith.com.au/super-saturday. When I clicked on the link earlier this morning it took me to the 32GB USB drive which was advertised for $39.98 save $20 just as it's advertised on eBay http://www.ebay.com.au/itm/EMTEC-S550-32GB-USB-3-0-Flash-/25….

    Another Big Dick stuff up but excellent find Monty.

    • buzzlight9 on 17/10/2014 - 22:59
      +3

      Ordered pickup but hope they don't cancel it…
      Model no: XM5196 - 32GB

      • scynaz on 17/10/2014 - 23:27

        When you don't want DS to cancel, pay by paypal.

        • cloudie9 on 17/10/2014 - 23:48

          Well, could be an error, and Dicky has the right to refuse to fulfil order in case of pricing inaccuracy? https://www.dicksmith.com.au/terms-and-conditions#4 (which we all click to agreed when completing the purchase?)

          Not too sure about paying by Paypal, but most probably you will get automatic refund via Paypal regardless.

        • cloudie9 on 18/10/2014 - 09:37

          just and update, received my sms and email that my order is ready for pick up!

        • [Deactivated] on 18/10/2014 - 09:59

          @cloudie9: Me also.

        • ozdavo on 18/10/2014 - 11:03

          Picked up!
          Confirmed was error but they are honouring some atleast.

        • Fobsessive on 18/10/2014 - 13:15

          [@cloudie9](/comment/2 3hr09186/redir):
          With the number of pricing errors and glitches Dick has each week, it's completely unacceptable.

        • INFIDEL on 18/10/2014 - 14:28
          +2

          @Fobsessive:
          You can just stop buying from DS.

    • rye on 17/10/2014 - 23:02
      +12

      ordered mine, click and collect. I'll ensure they give me the 32GB as advertised. Used a $10 gift card that I paid $5 for. Winning.

      • phamid on 17/10/2014 - 23:04
        +1

        Used a $20 they gave me when they stuffed up my order of a 7" tablet. Bought two.

      • StewBalls on 17/10/2014 - 23:05
        +2

        Word for word, exactly what I was gonna say…you sir, are a most perspicacious person! :)

        • johnno07 on 18/10/2014 - 01:09
          +5

          Thank you for sharing that new word!

    • iratepirate on 18/10/2014 - 10:43
      +2

      Got an sms and email to come pickup. Only 5 minutes drive so I went and picked mine up allready. Sales droid said I was lucky 'cause they're madly trying to cancel the orders…

  • Steptoe on 17/10/2014 - 23:00
    +3

    Read Speed
    97.72 MB/Sec

    Write Speed
    25.98 MB/Sec

    • DrDuck on 17/10/2014 - 23:05
      +3

      This French review says 123MB/s read and 67MB/s write for large files, 96 MB/s read and 23MB/s write for medium sized files. Looks pretty damn fine to me.

    • murkywater on 17/10/2014 - 23:06

      Wow, quite the bargain for $10. For $15 you can get some kingston ones @msy, but they would have write of < 10MB/s.

      Probs a price error.

  • ezza on 17/10/2014 - 23:05

    Bet its another notorious 'pricing error' but I'm trying my luck anyway

  • WatchNerd on 17/10/2014 - 23:18
    +14

    Those funny work experience kids are at it again.

  • theshadow on 17/10/2014 - 23:21
    +1

    Now thats a bargain. Had been a while since I pick something from Dick's bargain bin. Cheers monty.

  • wbeer on 17/10/2014 - 23:22
    +1

    Definitely an error- the 'sale flyer' should list the usb 2.0 16gb emtec for $9.98.
    Click & Collect for best chance of it being honoured.

    You can even type 'emtec 16gb' in the dicksmith search bar and this listing will come up.

    • WatchNerd on 17/10/2014 - 23:33
      -1

      Or you could read the 1st comment by Unity1 & click his link.

  • SeanEIt on 17/10/2014 - 23:26

    thanks..

  • hungho95underscore on 17/10/2014 - 23:35

    Thanks

  • tightarse on 17/10/2014 - 23:35

    Clever dick. Thanks MM.

  • xuqi on 17/10/2014 - 23:36
    +6

    May as well pre-empt everyone and start a new forum thread to complain…

    • battler on 18/10/2014 - 00:16

      First line of order email :

      We have received your order & your payment is now being verified. Once verified your order will be sent to your nominated store

      Can't see this passing verification.

  • grababargain on 17/10/2014 - 23:39

    Thanks MM.

  • jlogic on 17/10/2014 - 23:46

    Thanks. Grabbed one. Click and Collect via PayPal.

  • KiLLUMiN4Ti on 17/10/2014 - 23:47

    Thanks op :-)

  • Tomika on 17/10/2014 - 23:50

    thanks buddy!

  • nzthunderboy on 17/10/2014 - 23:50

    ordered 9. office giveaways. !!! happy days for everyone..!!

    • Logical on 17/10/2014 - 23:53
      +1

      probably no happy days as price error, refer above comments.

    • unity1 on 17/10/2014 - 23:53
      +4

      Did you use the 10off code for a further $10 discount?

    • ozdavo on 18/10/2014 - 11:06

      Did they let you get nine on the error?
      I just picked up mine but only ordered one so I thought it might have a better chance of being honoured than multiple.

  • cristtos on 17/10/2014 - 23:55

    Bought one with PayPal to stick it in the Samsung TV, wonder how much time of recording will be available…

    • cristtos on 18/10/2014 - 15:54

      Got mine.

  • nzthunderboy on 18/10/2014 - 00:02

    I hope it goes through.

    • Dan_ on 18/10/2014 - 00:11
      +1

      Almost mistook you for someone who's ordered but hopes it doesn't go through.

    • nzthunderboy on 18/10/2014 - 17:23

      Dear Valued Customer,

      We are writing to advise that due to a promotional pricing error with the Dick Smith website, we are unable to fulfil your order.

      We have cancelled your order and will be processing a full refund.

      We anticipate that your refund will be completed by Friday 24th October 2014. Depending on your financial institution, these funds will be available to you in 3-5 business days thereafter.

      Should you require further details, please refer to clauses 4 and 10 of our Terms and Conditions; agreed to at the time your order was placed.

      We sincerely apologise for any inconvenience caused.

      Kind Regards,
      The Dick Smith Online Team

      • Rod71 on 18/10/2014 - 18:05

        You got Dicked.

      • ozdavo on 18/10/2014 - 18:05

        Maybe they thought ordering nine was taking the piss?
        I ordered one and picked up this morning.

  • Kevan2 on 18/10/2014 - 00:11

    Thanks ordered 3. Let's see pick up works.

  • CVonC on 18/10/2014 - 00:16

    any free shipping codes?

  • jesseb05 on 18/10/2014 - 00:25

    Grabbed one, great find!

  • JohnHowardsEyebrows on 18/10/2014 - 00:26
    +22

    There's none left, because my friends in the Victorian Premier's Office snapped them all up. They told me it was for some movie club they've got going there.

  • unity1 on 18/10/2014 - 00:32

    Did anyone receive $2 delivery? $2 delivery was supposed to end Friday 17th October and I would have assumed it would have ended at 11:59PM AEDT. This deal was posted ~ 10:45PM AEDT. It's not worth arguing over $2.95, but I'm sure some will.

    • xuqi on 18/10/2014 - 00:42
      +9

      Let me assure you that come tomorrow morning, the complaints will not be over the delivery charge.

      • unity1 on 18/10/2014 - 00:49

        They may honour it, who knows, just like Myer honoured the Dyson deal earlier on in the day. It just seems like a lot of people are ordering via click & collect and there is only so much stock at store level. It will end in tears for many.

        • Logical on 18/10/2014 - 00:53
          +3

          You can't compare Myer and Dick Smith!

  • nahi11 on 18/10/2014 - 00:32

    Get your letters to the ACCC ready.

    • hollykryten on 18/10/2014 - 00:49
      +1

      They won't do any thing. The retailers have an escape clause in the T&C which states orders can be cancelled due to a pricing error.

  • atlinus on 18/10/2014 - 01:03

    Order failing.

    Not allowing click and collect.

  • zeckem on 18/10/2014 - 01:15

    Expired

    Thanks OP

  • awoff1 on 18/10/2014 - 01:27

    Hmm… i'm still able to successfully add to cart, select click&collect and proceed to checkout. (not logged in and using incognito mode)

  • nachoman on 18/10/2014 - 01:29
    +1

    Just did a click and collect ok via paypal to a Perth store

    • Tomika on 18/10/2014 - 02:16

      See you in city if it goes thru!

  • TRD on 18/10/2014 - 01:34
    +3

    Unfortunately we are unable to fulfil your entire Click and Collect order for 1 EMTEC S550 32GB USB 3.0 Flash from Macquarie. We have updated your order to reflect the maximum quantity available.

    • amsaini15 on 18/10/2014 - 01:39
      +1

      I recd the same error for 2 stores but continue paying via paypal and you will be fine. Basically ignore error.

  • SuperFred on 18/10/2014 - 01:37
    +2

    According to Competition and Consumer Act 2010, business has the right to reject a transaction BEFORE it has taken place due to pricing error, ( before they take your money for the product). However, once you have PAID for the publicly advertised price they must honour it by law. So in this case Dick Smith can't get away with their "Exclusion Clause" stated in the Terms & Conditions. (Law student from Melb Uni )

    • ozhunter68 on 18/10/2014 - 01:42
      +2

      We could be up for some paperwork and lot's of time if they don't honour deal. It's not really worth wasting too much time and headaches on as long as they refund money in a timely fashion. Even if they gave everyone this model but in 16GB capacity that would still be ok, just not the crappy usb 2 version.

    • aerona on 18/10/2014 - 01:44
      +11

      rubs mittens while getting ready to listen to a long debate

    • theological on 18/10/2014 - 07:28
      +4

      Ah the wild call of the law student. So lets say there is a contract (there almost certainly isn't because the two parties have a different idea of what's being sold, but lets go ahead and say there is), and evil evil Dickie's breached it. Fair Cop… now you're going to have to somehow show damages BEYOND a simple refund, that somehow Dickie has caused you quantifiable harm that can only be redressed by something other than the purchase price. Frankly I'd love to be in the court when something like this comes up. Judges are notorious for LOVING it when people waste their time.

      • TheZohan on 18/10/2014 - 10:04
        +1

        Superfred is talking about a breach of statue, not contract law.

        And anyway, a contract has been formed regardless - Dick Smith made an offer to treat and the customer accepted it and paid. Contract sorted. But yes, if their T&Cs as part of their contract provide reasons to exit the contract then they can. That's where the statue comes into play, where parliament have set a higher standard than contract law.

        • theological on 24/10/2014 - 23:19

          I think you might mean statute there sport. However contract formation is sadly never that cut and dry, and there have been many cases stretching back hundreds of years on that very subject. Contract lawyers will never have to worry about running out of contract formation cases, trust me.

    • theological on 18/10/2014 - 07:33

      Additional note: feeling super duper disapppointed and grumpy you couldn't capitalise on a price error may not be, at law, a sufficient show of damage. Just saying.

    • ATD on 18/10/2014 - 09:07

      As a law student, you would be aware that lawyers don't refer to entire Acts but to specific section/s. What section are you referring to?

  • amsaini15 on 18/10/2014 - 01:38

    Selected Click & Collect (Fairfield Store) and paid by Paypal

  • ozhunter68 on 18/10/2014 - 01:38

    Still worked here for 2 for Click & Collect in Tweed Heads South. Here is hoping.

  • furythree on 18/10/2014 - 02:10
    +3

    no comments about the headphones?

  • AMLagonda on 18/10/2014 - 02:20
    +1

    hmmm, another bargain/error that I miss out on….

  • monfsts on 18/10/2014 - 02:31

    Pricing error fixed - $39.98
    Missed out - oh well…
    Thanks MM for the post!

    • awoff1 on 18/10/2014 - 02:33
      +1

      I still see $9.98 price on product page, in cart and in checkout.

  • monfsts on 18/10/2014 - 02:35

    No luck for me…
    Tried delivery and click and collect, keep telling me out of stock :(

  • sr7even on 18/10/2014 - 02:35
    +1

    Just got one: Click & Collect (Cannon Hill, QLD) and paid by Paypal

    1 x EMTEC S550 32GB USB 3.0 Flash $9.98

  • Hornpub on 18/10/2014 - 02:42
    +6

    no damn was given to the headphone…poor headphone.

    • ozhunter68 on 18/10/2014 - 03:40
      +1

      Hahaha, was thinking the same. I think OzBargainers are all a bit Headphoned Out, I know I am.

  • Hornpub on 18/10/2014 - 02:43

    out of stock now..any idea when they refill?

    • tightarse on 18/10/2014 - 08:27

      Still working fine.

  • viki8702 on 18/10/2014 - 03:43

    Back again, wtf?

  • monty.melb on 18/10/2014 - 03:43
    +1

    Still working guys.

  • Chromeo86 on 18/10/2014 - 03:58
    +1

    Bought one earlier, just ordered a second (add 4.95 flat shipping under 2 kg). Seems like home delivery only in Perth, WA now.

  • BlueSkyHarvest on 18/10/2014 - 05:56

    Thanks guys. Just successfully ordered 3 with postage of $4.95 and paid with PayPal. Click and collect showed all local stores out of stock. See if they turn up.

    "Description Unit price Qty Amount
    EMTEC S550 32GB USB 3.0 Flash x3
    Item Number DSAU_XM5196 $27.22 AUD 1 $27.22 AUD
    Subtotal $27.22 AUD
    Shipping and handling $4.50 AUD
    Tax $3.17 AUD
    Total $34.89 AUD
    Payment $34.89 AUD"

  • cdaddy on 18/10/2014 - 07:17

    Let's see how long Dick Msith will take to give refunds? Two weeks? Nah I reckon 3 weeks

  • Albert Hall on 18/10/2014 - 07:25
    +1

    Just ordered 2, in stock Elanora, Runaway Bay and Helensvale QLD. Thanks Monty.

    • Albert Hall on 18/10/2014 - 10:34

      "now ready for collection"

  • jdf on 18/10/2014 - 07:38
    +4

    Great find Monty, still purchased one even though I purchased some flash drives last week, forget the eneloop's, I've now got a flash drive collection going…

  • pennyless on 18/10/2014 - 07:41

    Apparently can't be posted to any post code in SA - "please choose another city" , no click and collect either.
    Expired for me :(

  • tomwood on 18/10/2014 - 07:42

    Not expired yet!

  • yaditya on 18/10/2014 - 07:59

    Out of stock for me :(

    • monty.melb on 18/10/2014 - 08:07

      Try using checkout with PayPal

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