expired Free Subway 6 Inch Meal When You Register Existing Loyalty Account to Subcard @ Subway

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Update: Email with code seems to be sending out now, just got mine a couple minutes ago.

I got this through email.

End of an era, friends ):

"With the introduction of Subcard®, the Subway Eat Fresh Club® program and online catering orders will be coming to an end and will be switching off on Sunday 7th July, 2019 and Sunday 30th June, 2019 respectively at 5:00pm. As you’ve been a loyal member, we want you to be the first to enjoy all the benefits of Subcard®, with an offer exclusive for Subway Eat Fresh Club® members.

To kick start your rewards, simply download the Subway® app or register at subcard.com.au to receive a FREE meal, including your choice of Subway 6-Inch® sub or wrap with a small cup drink or 390mL Coke variety.

All you need to do to get your hands on your free meal is:

1 Register to Subcard® using your Subway Eat Fresh
Club® registered email address.

2 Register by 07/07/19.

Plus, you’ll score triple reward dollars on your purchases for the first 2 weeks!"

T&Cs:
Free meal offer valid for one week from registration date. Triple reward dollars valid on selected purchases for two weeks from registration date. May not be combined with any other coupon offers, discounts or special deals. Valid at participating Subway® restaurants.

You should get the code for the meal in your emails in 24 hours after you register.

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Comments

  •  

    Just signed up with my old eat fresh email but can't see any free meal in the app yet.

    • +2 votes

      Hmm that's weird, I'm sorry if this deal doesn't work. I'll register now as well to see.

    •  

      Same here. There isn't any section in the App or subcard website which shows vouchers/coupons either. How are we supposed to claim the reward?

    • +16 votes

      Right so, I just called them and apparently it's gonna take up to 24hrs to shift your account to Subcard and then you should receive an email with a code you can use to redeem the meal. Apologies for the confusion.

  •  

    Is this targeted? I am a Subway Eat Fresh Club member since over a year but I haven't got this email.

  • +4 votes

    I received the email this morning too.
    The app couldn't recognize my email account to login so i "signed up" with the same email address but didn't get any offer.

    • +4 votes

      Yeah, that's what you're supposed to do. They told me you would get an email within 24 hours of signing up with the code for the offer though, so hopefully that works.

    • +3 votes

      I just received a mail including QR code for a free meal and drink!

      •  

        I received the email re the launch of the subcard and free meal. Downloaded the app, signed up using the same email address. I received an email about 4 hours later confirming I signed up but nothing in the email about the free meal?

  • +1 vote

    it only has the triple points no sign of free sub, (yes i registered with my old account).

  • +7 votes

    Time to dig up those old emails I only used to get a free birthday sub, and use them to get another free sub.

  •  

    Thanks OP. patiently waiting to receive a free sub in my emails….(why not the app???)

    "Plus, you’ll score triple reward dollars on your purchases for the first 2 weeks!"

    What is the rate of earning? The FAQs on the website just dodges the question.

  • +1 vote

    Ok, got the original email requesting to register at Subcard, at 12:28PM AEST. Looks like its being run in batches :-)

  • +1 vote

    Done.

  • +6 votes

    Hilarious - I just got 36c on a $10 sub. I will need to buy 27.7 subs to get a free one

  • +2 votes

    Just got my email. I posted my thoughts on the other deal. https://www.ozbargain.com.au/node/462918#comment-7431975

  • +1 vote

    Saw the new cards at my local a few weeks ago. Girl at the counter had no idea what they were. I figured it out and saw the app it required.

    Shame it doesn't work on my phone.

  • +3 votes

    Slow buggy junk app. Expected from Subway

    Besides the free sub, the loyalty program is trash

    Also no free sub even though signed up after receiving email. I'm assuming it takes 24 hours after registering from the above comments.

  •  

    Any idea what would this case qualify for?
    Created Eat Fresh Club account in May'2019.
    Signed up to Subcard on 25 June'2019. Had NOT received the retention email - will I get the Free Sub and Drink?

    •  

      You should be able to get it as long as you signed up with your old membership email.

      •  

        Yes, I had signed up with the old membership email, but havent got the freebie email yet.

      •  

        Still no email for the case mentioned above. I signed up for Subcard BEFORE they doled out this freebie email.

        Also, is the freebie email only coming to those who have spent a "certain amount of time" with Eat Fresh Club? I suspect so. Any registrations of May'2019 with Eat Fresh Club who have received the promo of freebie on signing up with Subcard?

  • +1 vote

    Got my free meal voucher about 3 hours after registering.

  • +2 votes

    Just received mine cheers OP.

  • +2 votes

    Just received mine cheers OP.

  • +6 votes

    Subway have been dead to me since they took away honey oat bread and sweet chilli sauce.

    • +4 votes

      They almost lost me when they got rid of Old English but then they wised up to their obvious mistakes.

  • +1 vote

    So does this mean the loyalty cards, specific to individual stores, they used to stamp or punch will no longer be used?
    If so the value of Subway will take a major hit. Two free cookies with 5th sub, free six-inch on 10th sub and free footlong on 15th sub…

    • +1 vote

      So a follow-up on this. Went to my local and apparently they'll honour existing loyalty cards until finished. Not issuing any new cards. So got my two free cookies…

  • +1 vote

    Got the second offer email but have to use by 2 July 12am

  • +2 votes

    You can sign up with new details and you'll still get free 6 inch offer and maybe multiple email addresses

  • -1 vote

    Saw this just as I was heading out to lunch and decided to take up the deal. Haven't received my email yet so I'm fkn starving.

  • +1 vote

    So, whats the most expensive, most filling sub you can get for free? The 6 inch usually isn't quite enough for a filling lunch…

  • +4 votes

    This might be the worst "loyalty program" I've ever seen. Bar getting a free 6inch meal upon sign up, and when the triple points offer finishes, it looks like you will be receiving around 1.2% back in loyalty dollars. Even if you got a footlong sub every week, you wouldn't earn enough dollars to get a free sub in a year!

    • +2 votes

      Points also expire in a year. You better grab a 6 inch while you can. After buying 50 of the damn things.

  • +1 vote

    thanks OP

  • +5 votes

    I got an email from them, but with no mention of a free sub, or the new app. Just a note saying they are closing the club and online catering. The email is from Subcard, so that's the only clue to there being a new offering.

  • +1 vote

    "Dear victi…erm…friends, we're closing our online catering (we can't be ***ed anymore) and replacing our rewards program with a practical joke. Better be quick placing your bets on how long before we are part of your nostalgia posts. p.s. You can't have swiss cheese anymore, but we hope you like our squas…erm…smashed falafel. only twice the cost of your local food truck."

  •  

    is this only available for 'existing' eat fresh club member? I'm member but can't login with my email address wtf? did they just delete my email in their system?

  • +2 votes

    I registered 2 hours later received an email for 3 times points but no free meal
    Anyone know why?
    THX

    •  

      Maybe ask customer support?

    •  

      Same here. Registered with the same email I used for the Eat Fresh Club, and only received the 3x points email.

      And, when I search for restaurants near me (not only is it slow), but hardly any locations show up.

  •  

    The two stores near work (the only place I buy subway) aren't participating :-/

  • +1 vote

    Registered, half an hour later got the free meal email offer, went to the Subway 2 hours later but it didn't work and the girls at the counter had no idea what this email is. Anyway they tried a few times and it didn't work so had to pay full price. Really pissed and embarrassed!

    •  

      I'm sorry about that, did you contact customer support?

    • +1 vote

      I tried to order throu the new app yesterday. Added offer in the cart and ordered a 6-inch sub and a small bottle of coke, and the price didn’t turn $0 like it said on the offer. So I just gave up.

  • +1 vote

    SUbwAy CLaiMs THumBnAilS InFRingE CoPYRigHt

  • +2 votes

    from the email i received this morning…

    A special treat on your birthday

    i wonder what this could be.
    basically, the only time i ate at subway were when i got the free birthday subs.
    all good things come to an end, i suppose

  • +3 votes

    i went to subway on the 20th June and decided to register for a subcard on the same day as my local store had those cards on display. Upon signing up using the same email as my Subway Eat Fresh Club member, I received an email for triple points but no free meal. If only I waited a few more days to receive the email regarding the change over to subcards then i wouldn't have missed out on the free meal… so heartbreaking

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