This was posted 4 years 7 months 15 days ago, and might be an out-dated deal.

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Free 3 Months of NBN50 @ FibreMax

1265
Free 3 Months of NBN50 @ FibreMax
Go to Deal
aoujay51 on 18/09/2019 - 10:12 fibremaxhero.com.au (4387 clicks)
Last edited 18/09/2019 - 10:38 by 1 other user

Absolutely no idea about the company or it’s service but hey, it’s free and no obligation to continue after 3 months.
From website:
We are inviting you to become a FibreMax® HERO. As a FibreMax® HERO you will have access to our unlimited Advance NBN 50 plan. Our Advance NBN 50 plan is for small to medium businesses or power home users that are looking for constant faster downloads.
Absolutely FREE

This is an absolutely free and no obligation offer. You don’t even have to provide your bank details.

Enjoy this advanced service for 3 months. After this period the service will automatically terminate, no questions asked. You will be given the option to continue with the service, but you are under no obligation.

Spots are Limited

Although company may need you to:
We may ask you to

Run some tests

Use the service daily

Give us weekly feedback

Record your user experience

**Pricing for the plans : https://signup.fibremax.com.au/

Good luck and hopefully it’s beneficial to someone.

Enjoy

Internet Broadband FibreMax nbn

Related Stores

FibreMax
FibreMax

closed Comments

          • Zi on 19/09/2019 - 13:13

            @i7-2600k: So what are you suggesting? We all quit Ozbargain and move to outback?

  • wfdTamar on 19/09/2019 - 10:00
    +3

    Said fully subscribed when I tried.

  • simplerick on 19/09/2019 - 13:59
    +3

    Can people post when you get connected and report back on your initial speedtests? I would imagine this forum makes its way to whirlpool.net.au eventually.

    • FeZZa21 on 19/09/2019 - 14:12

      yes keen to test it out against ABB with speedtests, pings and trace routes

      • Kewjonson on 19/09/2019 - 15:03
        +4

        I do not think anybody has got connected yet, otherwise there would be some comments here

  • kampua on 19/09/2019 - 18:39
    +5

    I signed up yesterday. Have not hear from them.

    • outlander on 21/09/2019 - 00:02

      Have you checked your spam folder?
      Thats where my email was

  • kds5pp on 19/09/2019 - 20:39
    +1

    Said fully subscribed too when I signed up.

  • spy on 19/09/2019 - 23:31
    +1

    No word from them. Got a SMS yesterday:

    Dear HERO, we are happy to report that your application to become a FibreMax HERO has been approved and we can have your FREE nbn service up and running in no time. We will be in contact soon. FibreMax nbn Sales Team

  • movieman on 20/09/2019 - 04:40

    Hello FibreMax, I signed up, and have not heard anything.

    What hours is the call centre open?

  • ibtihaj on 20/09/2019 - 12:12

    got a call from them confirming my address (my unit no. was missing), they said my FTTP service shud be up and running today

  • FeZZa21 on 20/09/2019 - 12:18

    just got an email saying my account has been activated pending I pay the modem I requested which I don't think I did (I'm on FTTP). only then my service will be activated. I've replied back saying I don't need a modem and to have the service activated.

  • Ajay13 on 20/09/2019 - 12:25
    +3

    I have received the following mail from them :

    Dear FibreMax® HERO,

    Congratulations, your FibreMax® HERO account has been activated.
    This is good news as we can have your FREE service up and running in no time.

    You have indicated that you will require a modem.
    We would like to ship your modem to your address as soon as possible.
    Our modems are nbn™ ready and pre-configured to make installation of your nbn™ service very easy.

    Simply plug the modem in and you're ready to go, no complex setups required.
    Modems are provided to all members of the HERO Program at COST for $129 (Including setup and delivery).

    You will be provided with an invoice today together with your account login details.
    Please log into your account, go to the 'MAKE PAYMENT’ tab to make a secure payment.

    Once payment is received, your modem should be at your place in 2-3 business days.
    We will provision your nbn™ service at the same time.

    ** My doubt is —> $129 (:o) for the modem, is it worth it ?!
    My place has never had an NBN connection, and its just 1 month since the area is "NBN ready". **

    • NotBritishorUK on 20/09/2019 - 13:30
      +1

      I got the same, and earlier indications are that the modem is old and not worth it so I’m thinking of getting a modem elsewhere

      • Ajay13 on 20/09/2019 - 13:46
        +1

        Which one ? Plz do share!
        Even I don't wanna get this without knowing what it is n how it is.. n that too at such a high price ?!

    • Seedy seed on 20/09/2019 - 15:33

      What tech you on?

  • chuneeperformance on 20/09/2019 - 12:53
    +1

    Still waiting on email but SMS received

  • ashikk on 20/09/2019 - 13:06

    Hi Rep,
    I received the approved SMS on wed 4pm but still no email or connection. What is ETA for the connection.

  • Nebos on 20/09/2019 - 14:45
    +1

    So I got call and connection email. My modem has sync but the user name and password do not appear working. I must be one of the first. Will let you know. I'm on FTTN sync at 43.

    Update - connected, needed to enable VLAN tagging. Didn't say that in anything I got.

    Running on Vocus at about 30mbs compare to Aussie running at 39. So little slower but will run heaps of tests.

    I'm going to load balance them and disable interfaces to do tests at different times

    • FeZZa21 on 20/09/2019 - 15:24

      what do you get for:
      tracert ftw.simracer.me
      tracert azure.simracer.me

      and do you have IP or CGNAT'd?

      • Nebos on 20/09/2019 - 15:30
        +3

        Tracing route to ec2-18-139-111-148.ap-southeast-1.compute.amazonaws.com [18.139.111.148]
        over a maximum of 30 hops:

        1 1 ms <1 ms 1 ms testwifi.here [internal]
        2 2 ms 2 ms 1 ms internal
        3 2 ms 1 ms 1 ms internal
        4 116 ms 14 ms 14 ms lo40.lns07.sydnmtc.nsw.vocus.network [203.134.4.183]
        5 15 ms 14 ms 13 ms ae0-14.per01.sydnmtc.nsw.vocus.network [203.134.7.129]
        6 57 ms 106 ms 15 ms ae6.per03.sydnmtc.nsw.vocus.network [203.134.72.226]
        7 15 ms 15 ms 15 ms bundle-103.bdr01.syd11.nsw.vocus.net.au [114.31.200.184]
        8 106 ms 106 ms 106 ms be-107.cor01.syd11.nsw.vocus.net.au [114.31.192.80]
        9 111 ms 108 ms 108 ms be-102.cor01.per02.wa.vocus.net.au [114.31.206.129]
        10 109 ms 110 ms 108 ms be-201.bdr01.sin01.sin.vocus.net [114.31.206.51]
        11 115 ms 109 ms 109 ms 16509.sgw.equinix.com [27.111.228.215]
        12 * * * Request timed out.

        and the other

        Tracing route to smsrv01.southeastasia.cloudapp.azure.com [13.76.33.255]
        over a maximum of 30 hops:

        1 1 ms 1 ms 1 ms testwifi.here [internal]
        2 2 ms 2 ms 1 ms internal
        3 2 ms 2 ms 1 ms internal
        4 14 ms 18 ms 14 ms lo40.lns07.sydnmtc.nsw.vocus.network [203.134.4.183]
        5 17 ms 14 ms 14 ms ae2-14.per01.masceqx.nsw.vocus.network [203.134.7.130]
        6 15 ms 14 ms 15 ms ae4-20.per03.alexvoc.nsw.vocus.network [203.134.37.66]
        7 16 ms 15 ms 15 ms as8075.per03.alexvoc.nsw.vocus.network [203.134.8.249]
        8 15 ms 20 ms 16 ms ae23-0.icr01.syd23.ntwk.msn.net [104.44.236.56]
        9 111 ms 109 ms 111 ms be-100-0.ibr01.syd23.ntwk.msn.net [104.44.11.103]
        10 110 ms 111 ms 110 ms be-4-0.ibr01.mel20.ntwk.msn.net [104.44.7.165]
        11 111 ms 111 ms 112 ms be-6-0.ibr01.per30.ntwk.msn.net [104.44.28.4]
        12 111 ms 110 ms 111 ms be-7-0.ibr01.sg2.ntwk.msn.net [104.44.19.162]
        13 109 ms 110 ms 110 ms ae100-0.icr01.sg2.ntwk.msn.net [104.44.11.188]

        • FeZZa21 on 20/09/2019 - 15:36

          thanks mate

    • Stahh on 20/09/2019 - 15:37

      So you received a sms then a call then a connection email did the call and email happen just after connection or befor they connected you?

      • Nebos on 20/09/2019 - 17:00
        +2

        I got nothing at all when I applied no SMS or email confirmation. Received a call today at midday asking if I was transferring my service I said no I want to use my spare line (I have two FTTN lines at my house). Hour later had sync then a simple email saying your active here is user name and password, nothing about settings etc.

  • Nebos on 20/09/2019 - 15:30

    edit

  • bargain4all on 20/09/2019 - 15:36
    +1

    I didn't receive the connection yet. I signed up on Wednesday. Got approval around Wednesday at 2pm. Anybody else got it?

    • ashikk on 20/09/2019 - 16:56
      +1

      Still waiting…

  • Terra Australis on 20/09/2019 - 18:25
    +1

    Got an email at 5pm aest. I have an asus router, hfc connection. I put the username and password, set vlan to 100 but no connection. Will give it another couple of hours since i guess its only recently been provisioned.

    • FeZZa21 on 20/09/2019 - 19:41
      +2

      Exact same issue but on fttp. Strange thing is I can ping to outside world from within rt ac68u but can't through my laptop wifi or ethernet cable

      • FeZZa21 on 20/09/2019 - 19:50
        +2

        and now it's working all of a sudden!

        • Terra Australis on 20/09/2019 - 22:46

          same here speedtest 13ms 41/17 at 10:45pm

          speedtest.net thinks my isp is iprimus

          anyway very happy to have 3 months free service good timing on the deal thanks op

  • FeZZa21 on 20/09/2019 - 19:55
    +2

    Speeds are great so far 46/19 it's going to get a workout this weekend for Singapore F1 gp

  • FeZZa21 on 20/09/2019 - 22:22

    8pm Perth time speeds:

    30/18 - los angeles
    47/17 - New York
    25/15 - London
    32/19 - Singapore
    10/15 - Berlin

  • MeesusEff on 20/09/2019 - 22:59

    How long will FTTN take to get connected?

  • mapax on 20/09/2019 - 23:14

    Like others have mentioned I also got the fully subscribed message.

  • 0xdragon on 20/09/2019 - 23:37

    I got the SMS but no email, waiting patiently, working with mobile data at the moment while in limbo 😅

    • 0xdragon on 23/09/2019 - 11:48

      I got connected this morning! Speeds look decent at about 45/19.

  • great-price on 21/09/2019 - 01:26

    Went to test and discovered I don't have a router with an option to set the VLAN ID.

    • FeZZa21 on 21/09/2019 - 09:17

      What's your router? You should be able to find a cheapy off gumtree that has one.

  • HariOmOzBargain on 21/09/2019 - 02:02

    I got SMS on Wednesday but nothing then after. Still waiting.
    I am with ABB currently, will it be disconnected automatically when fibremax gets connected or I have to something?

    • Stahh on 21/09/2019 - 09:10
      +1

      What are you on fttn fttp fttc hfc?

      • HariOmOzBargain on 21/09/2019 - 10:02

        Fttn

        • Stahh on 21/09/2019 - 10:08

          Im guessing with FTTN you will only have 1 pair connected unless you ask for a second line hook up you will be automatically d/c from ABB or churned. I would still tell ABB to disc after it has been churned.

  • bargain4all on 21/09/2019 - 07:48

    Will they connect on weekends?i don't think so. We need to wait till Monday.

  • mr_asstight on 21/09/2019 - 13:46
    +1

    Got an SMS to say signups limited to first 200.

    Be quick

    • spy on 21/09/2019 - 14:08
      +1

      I went to sign up within 3 minutes, gave me
      Unable to proceed to next step due to incomplete or unsuccessful service qualification
      Service LOCxxxxxxxxxxxx is not available
      Not happy. I was an early sign up with modem.

  • non-core promise on 21/09/2019 - 13:47
    +3

    Received via SMS:

    Dear [name], We appreciate your enthusiasm for assisting us in the testing of our services. Due to the overwhelming response and interest, it was clear that we will need to offer a better way for you to apply and subscribe to our service. We have therefore upgraded our signup procedure which will ensure a better customer experience!

    You will now be able to signup for the FibreMax HERO program and your nbn service will be activated immediately. This is an automated procedure and will ensure seamless provisioning of services.

    https://signup.fibremax.com.au/

    However, the FibreMax HERO offer is only available to the first 200 clients, therefore you need to act quickly.

    Optout http://sb.st

    • NotBritishorUK on 21/09/2019 - 14:16
      +1

      I was already told I was being connected and I got that text too

      There are plenty now who signed up before who mightn’t make it into the first 200 as it’s posted here

    • andymic on 21/09/2019 - 14:20
      +1

      I just got the same SMS, have now re-signed up.
      Do I need to get a modem or some other equipment? There is already an NBN box in the cupoboard…

    • Stahh on 21/09/2019 - 15:57

      Says

      Unable to proceed to next step due to incomplete or unsuccessful service qualification

      Didn't get this sms although i was one of the early sign ups

  • edrift on 21/09/2019 - 14:06

    Thanks.
    How long for the NBN to be active after signing up?

  • SmiTTy on 21/09/2019 - 14:14
    +1

    Just (re) signed up…
    First time using nbn as it was recently setup. What's a good modem I should get? Don't need anything fancy.. All I do is general browsing, work and video streaming and would like to use telephone when setup. No hosting etc.

    • verden on 21/09/2019 - 14:20

      I just signed up and received a respone that the service is fully subscribed

  • NotBritishorUK on 21/09/2019 - 14:21
    +5

    Noticed the confirmation said to end of November, it’s nearly October now so that’s a real stretch to saying 3 months

  • No ONE on 21/09/2019 - 14:36

    Using Optus modem (3864), what would be the setting used for NBN for other provider.

    http://admin:[email protected]/main.html

  • GregFiona on 21/09/2019 - 14:46

    Does anyone have a list of the FibreMax® approved modems?

  • edward3600 on 21/09/2019 - 14:47

    Anyone actually able to get it working? I cannot seem to get it to work with my BYO modem.

    • gbud on 21/09/2019 - 14:55
      +2

      No I'm having the same problem. I just looked at services in the my account portal. It's saying preactive so maybe we will have to wait till Monday.

      • ibtihaj on 21/09/2019 - 18:24

        hey , can u share the link to the accounts portal?

  • mapax on 21/09/2019 - 16:05
    +1

    When I initially tried to sign up I got the fully subscribed message, but I just tried a second time with the link Scalebearer posted and this time I got a welcome email. The account portal even says the service is active! Shame I don't have NBN owned hfc modem yet.

    Congratulations mapax,

    Your FibreMax® account has been created.

    You can manage your account at the My Account Portal.

    Your user name: xxxx

    Your password: xxxx

    Welcome to the FibreMax® family!

    We are here to answer any questions you might have.

    FibreMax® Accounts Team

    • kds5pp on 21/09/2019 - 17:17

      Same here.

      Re-applied through the link and got the same email response.

      One signed into the portal, I can see the following information under 'Services':

      Service Identifier Nickname Plan Type Start Date End Date Status Restriction Status Next Billing Date

      [email protected]

      FibreMaxHERO NBN 50 (3 months FREE)

      NBN Plans

      PreActive

      Let wait and see.

  • jjsnacks on 21/09/2019 - 17:01

    Doesn't look like they do fixed wireless :(

    I guess the name is fiber max

  • johnno1987 on 21/09/2019 - 18:14

    I signed up as soon as it was posted and got the text. Nothing since though. When filling in the form now, it says no spots available.

    Interesting to see what happens.

  • ibtihaj on 21/09/2019 - 18:23
    +1

    service is running nice and smooth , they are a Vocus reseller , can run speedtests and trace routes if anyone needs em

    • code19 on 21/09/2019 - 19:52

      What modem do you have?
      I will buy my own, do I look for VDSL2 modems? Anything specific that I should now?

      • ibtihaj on 21/09/2019 - 19:55
        +1

        i have FTTP so I am using my old gear , which technology u r on?
        do see that this RSP is using VLAN tag 100

        • code19 on 21/09/2019 - 19:59

          I was just connecting through mobile 4G … so nbn is completely new to me, yet I passed the option to buy modem from Fibremax

          Should I look for FTTP NBN modems?

          • cycleri3 on 21/09/2019 - 20:06

            @code19: look on NBN site, are you getting FTTP? FTTP and FTTC doesn't need modems, just a standard router will do.

            • code19 on 21/09/2019 - 20:31

              @cycleri3: I checked my address and it says

              Hybrid Fibre Coaxial (HFC)

              what do I need?

              • cycleri3 on 21/09/2019 - 20:51

                @code19: NBN will supply you a cable modem, you need a standard router to plug into that.

                • code19 on 21/09/2019 - 20:53

                  @cycleri3: When you say NBN will supply me a cable modem, will they come home and install?

                  • edrift on 21/09/2019 - 20:57

                    @code19: Yes.
                    I have HFC and the NBN tech came and installed an NBN modem that plugged into an unused Telstra cable tv socket.

                    • code19 on 21/09/2019 - 21:01

                      @edrift: Great thanks for your patience in answering my questions.
                      Cheers

        • Zi on 21/09/2019 - 21:52

          Hi, can you shed some light on how to get connected please?

          Did you choose the DHCP or PPPoE connection?

          How did you configure VLAN tagging, is it in your devicec or in your router? Thanks

          • ibtihaj on 22/09/2019 - 09:42
            +1

            @Zi: hey
            depending on ur Router setttings,
            u need to use

            Connection type: PPPoE
            IP Assignment: Dynamic(or DHCP)
            VLAN Tag also needs to be configured on your Router

            whats ur device model and NBN Type?

            • cycleri3 on 22/09/2019 - 10:38

              @ibtihaj: What is this VLAN tagging thing? Does it apply to FTTC as well?

              • ibtihaj on 22/09/2019 - 11:26

                @cycleri3: not really sure mate about FTTC , but on FTTP I had to do Tag VLAN100 as told by Fibremax
                its just a virtual network tag , check your modem config to find out if you can apply it on your modem/router

    • cycleri3 on 21/09/2019 - 20:05

      Did you do self signup through the portal? or did you get a real person connect you up?

  • Blu on 22/09/2019 - 08:20
    +2

    Wtf so I signed up originally, now have I missed out because they changed the signup process?

  • FeZZa21 on 22/09/2019 - 10:23
    +1

    Pretty good so far, YouTube, Netflix 4k, Hulu, Kayo all performing same as ABB. Cancelled my ABB so I can enjoy free fibremax for the next 3 months :)

    • johnno1987 on 22/09/2019 - 10:43

      How long from preactive to being connected?

      • FeZZa21 on 22/09/2019 - 11:37

        18th applied, 20th activated, on fttp

        • testeagles on 22/09/2019 - 17:49

          FTTP is a simple software switch to activate users if the infrastructure is already in. All other technologies may require an NBN tech to do something at their side to activate unfortunately. Darn you liberals

          • FeZZa21 on 22/09/2019 - 21:33

            @testeagles: Damn the liberals indeed, had to pay big bucks to convert my fttn to fttp

            • testeagles on 23/09/2019 - 06:03

              @FeZZa21: Oh wow, you are the only person I have heard that has successfully changed. Out of curiosity, ballpark figure of cost?

              • FeZZa21 on 23/09/2019 - 10:03

                @testeagles: 12k, quite a few people have changed: https://forums.whirlpool.net.au/thread/97wjj0k9 (there's a good spreadsheet there that gives you a rough estimate depending on your distance from your node)

                I changed because I could physically never get more than 50mbps. Basically my house was last on a long copper line, yet my neighbour to my right was on a different path 500m to the node, and me 1000m going the other way.

                so going with the TCP, NBN laid out the fibre on the shorter path (500m) and hence the relatively "cheaper" price. costs would have been doubled if there was no shorter path and wouldn't have gone ahead with it.

                and if you're on FTTC then it's even more cheaper to switch to FTTP.

                • testeagles on 23/09/2019 - 10:18

                  @FeZZa21: Hmm I am roughly 700m by cable but approx 500m from the pillar as copper does a loop. Had internal rewiring and went from 33 -> ~50/20 which is great for the 50/20 plan. I would love FTTP but not sure if the value is there as I am in the mid speed ballpark. Hopefullt the future will bring the price down

                  • FeZZa21 on 23/09/2019 - 10:23

                    @testeagles: yeah yours would cost around the same I reckon.

                    If I was on my neighbours 500m line I would have gotten close to 80 and would've been happy with that.

                    In the end I chose FTTP to enjoy reliable and fast speeds and get away from unreliable copper and for investment reasons, as it'll make my house more attractive to buyers/renters when it's the only house with fibre in an area of FTTN.

                    and I can recover most of the costs over time by churning through CCs with FF points and selling them :)

  • code19 on 22/09/2019 - 15:06

    Anybody with HFC connected?

    • lgacb08 on 23/09/2019 - 13:18

      I got a schedule visit in 2 week but must have been some mistakes, I had active nbn before a few months ago, still got 4 green light on my arris modem just disconnect at the moment so it should only some software config remotely.

      • edrift on 05/10/2019 - 15:53

        I'm in the same situation. Still has 4 green lights but I can't connect.
        My service status is still in preactive.

        Did yours get connected yet?

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