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Sign up and Receive a Free NetComm NF18ACV VoIP Wireless Modem Router + $15 Shipping (Save $149) @ Aussie Broadband

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THANKSMUM

FREE MODEM + Shipping Cost @ Aussie Broadband, Save $149.00

Postage not included $15 Standard $20 Express

Netcomm NF18ACV
Certified nbn™ compatible (FTTN/FTTB/FTTP/FTTC/HFC/Fixed Wireless)
Gigabit Ethernet ports
Dual-band AC Wireless
Supports VoIP
$149.00*
*Postage not included

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$50 each for referrer & referee apply afterwards.

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closed Comments

  • +2

    What modem is it?

    • Netcomm NF18ACV.

  • POWER MODEM
    Best for viewing high-definition videos, playing online games and video calling
    Certified nbn™ compatible (FTTN/FTTB/FTTP/FTTC/HFC/Fixed Wireless)
    Gigabit Ethernet ports
    Dual-band AC Wireless
    Supports VoIP
    *Postage not included
    Aussie Broadband ships via Australia Post registered mail with the option of either standard ($15) or express ($20) delivery.

    No Contract
    $149.00
    + shipping

    • Power modem that doesn't so powerful after all… So much bad review

  • Can you purchase this without signing up?

    • You can, $149+$15 Shipping!

      SIGN UP TODAY AND GET A FREE MODEM!

      • You should change the title to 'Modem Router'

        • +7

          Most people including support staff don't seem to know the difference. Hapoens to me all the time, people are bamboozled when they ask and I tell them I don't have a user supplied modem, just a router and nbn supplied ntd/modem. Number of times i had to explain technology to tech support as the second i say i have no modem to confugure i get radio silence followed by the implication that i don't know wjat I'm talking abt /rant over

          • @gimme: It says something when the major distributor of computer repair certifications still asks you about daisy chaining Firewire400 ports and lobbies against the consumer's fundamental right to repair and own the devices they purchased.

  • +1

    Netcomm NF18ACV
    Certified nbn™ compatible (FTTN/FTTB/FTTP/FTTC/HFC/Fixed Wireless)
    Gigabit Ethernet ports
    Dual-band AC Wireless
    Supports VoIP
    $149.00*
    *Postage not included

  • +5

    Aussie Broadband seem expensive compared to others, $79 for 50mbps

    • +25

      You get what you pay for.

      • Beat me to it.

  • Bugger. Just ordered yesterday. I wonder if I am able to back-apply this offer, given that they haven’t yet delivered my order.

    • Cancel it and sign up again, It does not look like it states new customers only.

      • I'm in a similar situation - if I cancel, does that mean my current NBN will get disconnected until they process the new sign-up with the free modem?

        Will I lose the balance of my current partial month of usage?

        Appreciate any insights.

        • Hi all,

          If you cancel your service, you aren't eligible for any promotions for 180 days.

          Hope this helps clear that up.

          Cheers, Nicole

  • +2

    Stack with free month? I'm looking for a new provider.

    • Doubt you can stack

    • That modem has questionable Wifi. It works but there are other options our there if you want better Wifi performance.

      IMO the free month offer is better as you can then buy the modem/router that best suits your circumstances. Aussie and Future Broadband (special listed on Whirlpool) both have free month offers at the moment.

  • Just wondering, this is for new user or previous user can apply?

    • +1

      Not sure, but it does not look like it states new customers only

      • I think it for new user, because need to sign up to get free modem.

        • It does not look like it states new customers only. "SIGN UP TODAY AND GET A FREE MODEM!"

  • +2

    Correct me if I'm wrong : I don't need a modem if I'm on HFC.

    The black arris modem is supplied by NBNco. I just plug my own router into it, like a google wifi or netgear orbi. So this modem would be useless for me. Correct?

    • +4

      Correct.

      • +2

        Correct, But the modem has higher value then a free month if you sell it :)

        • +6

          You would be lucky to get $50 for it. Free month wins :)

          • @Twix: Ide get easy $100 unopened from it, Better than someone paying the $149 from ABB for it.
            Opened yeah $50

            • +4

              @Geoff897: The brand new $100 listings I've seen have sat there for weeks. Good luck :)

        • *than

      • Thanks guys!!

    • +5

      Correct, nbn supplies the modem for HFC and FTTC, and no modem is necessary for FTTP. But this Netcomm NF18ACV isn't entirely useless because it is a combo modem-router-switch-WAP device. You can use the relevant parts of the device with any type of connections.

      • +4

        IMO the VOIP feature makes it a decent modem for those who want a "landline", like my 67yo mother!

      • What about FTTB?

        • FTTB is simply FTTN built vertically for multistorey buildings. You, or more likely the RSP you sign up with, supply the modem, and that is what this deal is about.

    • +1

      Yep BYO router.

  • +1

    Regarding the NBN modems, i was wondering whether a Telstra NBN (HFC) modem would work with a different NBN provider. Currently on Telstra NBN and considering switch once the contract is up.

    • Telstra modems work with Aussie Broadband.

    • +1

      I’m in the same position. The Telstra modem can be used with other providers except for VOIP which is locked to Telstra. (If you need VOIP then there’s info online about how to hack the modem which is far too technical for me, or you can buy a Cisco ATA)

    • +2

      As per some earlier comments, if you have NBN HFC, you don’t need the modem component that’s part of the Telstra issued device. NBN Co would have provided the relevant modem for free. The only part of the Telstra device you might still need is the wifi router which can be used with other providers.

  • Is this router any good? Currently with Telstra with their C6300 cable mode but will need to switch. Would you say this is an improvement?

    My other alternatives are belong and their router Or pay extra for Telstra NBN

    • +1

      I have this same modem, which I paid full price from ABB two years ago, and it's very good. It's not fancy, but it does the job. It's been quite reliable for my purposes, which is 2 people for a mix of browsing and streaming TV. The wireless is solid but doesn't have a big range. YMMV

    • +1

      The wifi sucks. I live in a small unit and the wifi couldn't cover the whole house.

  • +1

    Modems/routers are dirt cheap on gumtree etc due to the market being flooded by "free" modems.

    • +2

      Yep, I see lots of Telstra Gateway Max, one of the best modems you can get for VDSL, decent router and has good wifi.

      • Really can't recommend, have you been in the UI of it? It's beyond awful. Alot of the Telstra modems do not allow you to set your own DNS servers too.

        • Yeah, the UI is bad.

          Does allow you to set DNS though.

          VOIP is probably locked to Telstra but I don't care about that.

  • Crikey that was easy.
    Guy really knew his job.
    Thank OP,

    • Wow. Have to take that comment back.
      One of the most incompetent,arrogant firms imaginable.
      Yet to determine if they have broken any laws.

      • What happened?

        • Still working it all out.
          Will get back to you with more details when/if sorted.
          Very,very,very bad firm to deal with.

  • -6

    Certified nbn™ compatible (FTTN/FTTB/FTTP/FTTC/HFC/Fixed Wireless)

    FTTC & HFC don't require a modem. NBN provides it.

    • Your right but certified nbn compatible means the Netcomm NF18ACV hardware and firmware has been approved by nbn.

      Some ISPs won't even talk to you about your fault until you have tested a model that is certified nbn compatible.

      The Netcomm NF18ACV can be used as a router on FTTC, FTTP and HFC.

      • Some ISPs won't even talk to you about your fault until you have tested a model that is certified nbn compatible.

        Test what?

        You can connect a latptop directly to the NBN box and login…

        • Test a different modem/router.

          Yep you can test direct to the nbn NTD.

          • @Twix:

            Test a different modem/router.

            If the connection works when you connect directly, then you know the problem is the router.

            • @jv: Not if the NTD is faulty.

    • +2

      It doesn't say it's a nbn™ compatible modem, it infers it's a nbn™ compatible device, which includes WiFi, VOIP, router functionality.

      • -1

        which includes WiFi, VOIP, router functionality.

        And how is an 'nbn compatible' one any different from any other one?

        That is just bulltish…

        • If you've got FTTN or FTTB then you need a router with a VDSL2 port. One without that is not nbn compatible.

        • Some non registered modems will lock your VDSL2 port.

          • @Twix: That's a bit mean…

            • @jv: Yeah. At least the port lock is temporary..

            • @jv: If only they locked JVdsl2

              • @[Deactivated]: 😆 i see what u did there

  • +8

    To everyone,

    Do not buy this modem.

    I purchased this modem when I signed up with them and it's very bad.

    The range is atrocious, signal strength drops dramatically even after a wall away.

    Had to return it.

    You can google reviews on this modem, and also whirlpool forums

    • +4

      It works fine as a modem in bridge mode.

    • +1

      5G is bad the 2.4 is ok long as you use latest firmware and 40Mhz.

      Still I'd avoid this modem.

      • what sort of wifi connection speed would you regard as good? I have no idea. My unit on 5ghz gets 54-60mbps on wifi file transfers one wall away and a distance of 9m in a straight line. 2.4ghz is much the same performance but it has many more connections on it vs the 5ghz one. I'm running 5 yr old firmware

  • +5

    Sign up and get a shitty modem ensuring you cannot use your service at full speed.

    What a deal!

    • Hey, it’s the nbn, what did you expect!

  • +2

    This modem is a MF'in Xmas tree with the LED's and the brightness.

    • +1

      This is true. I have a permanent light show every time I turn it on.

      • Wow man.
        Cant wait to stream stuff on my DLP projector c/w rainbow effect.
        Far out :)

  • -7

    Negging cause Netcomm make awful products. Just get a TP link for $50, not worth the hassle.

  • Be careful with modems from Aussie Broadband.

    My parents received this modem for free when they signed with Aussie Broadband. Wouldn't work when connected.

    After talking to the support we found out the modem had another customers login details on it. Once corrected, the modem continually dropped the internet (and thus phone) connection. It was only when I ran a small program that pinged the internet every 30 seconds that the connection was stable. Several calls to support failed to correct the issue so I bought a new modem (TP-Link) and haven't looked back.

    It seemed to me that they sent out a refurbished model. They refused to supply another modem.

    • +3

      a quick reset and enter new details and you're away and connected. These chipsets are supposedly very stable,i know mine certainly is

      your experience isn't typical and perhaps there's more to the story - who knows

  • Pls ignore, erro post

    • +1

      ignored…

    • +1

      Done!

  • The modem has worked fine for me, however I wouldn't be surprised with people's experience of the weak range of it's wifi, probably why I use Ethernet for my nintendo switch instead…..

  • +1

    Wait I'm a little bit confused I was always under the impression a Telstra router/modem could only be used with their service as it's pre-configured you pretty much just type in your login. Am I able to switch to something like Aussie broadband and use my current gateway max? At least to start with?

    • Anyone else help with this comment?

    • +2

      Telstra modems including the Telstra Gateway Max work with Aussie Broadband.

      What's locked to Telstra is the phone port.

      Telstra and Aussie Broadband don't use modem logins anymore. It's automatic.

      • Yeah if you're referring to VoIP it looks like that can't be used. I don't use that anyway home phones are literally just 4 scam calls in this day and age

        • +1

          Yeah I was referring to VoIP.

  • they asked me if i had the actual THANKSMUM flyer…. i ran away

  • I need the VoIP. Can I use it with any NBN provider it only abb?

    • VoIP depends on the service provider. Which company do you want to use?

      • If I leave abb later, I won't be able to continue using this modem for VoIP right?

        • If you joined Optus, Telstra or TPG their VoIP won't work with the Netcomm NF18ACV.

    • +1

      it has 2 voip ports. One is connected to aussie voip, it works but it's but never used. The other is connected to siptalk and it works just fine

      • Isn't siptalk dead?

  • Was about to join up with ABB and then I read everyone's comments about the M/Router on offer so I'm now thinking about the other offer with a month free but…could anyone suggest an alternative M/Router? I'm FTTN as far as I'm aware and there's only 2 of us in a very big two story house in a regional City, kids have bolted so it's just Steam for me and shopping for her(groan)and netflix.

    Any help would be great. Thxs.

    • If you need a modem/router for NBN then it's not a bad freebie. I bought the same one from Mate Communicate before switching to ABB, configured it easily and been rock solid for 2 years. No issues at all and near enough max speed over WiFi in apartment. YMMV in a larger house.

      • Thx for that and it's a big house and we've never had any drama's with wifi on current ADSL+2 with a Netgear router that can apparently be used if you update the firmware but…it's years old now so may as well get a new one.

  • This code THANKSMUM is not working for Cannington WA, we get the following error:

    Invalid promo/referral code provided

    I rang them and they said it is targeted at specific areas, but not us.
    The same with the Free month code SIGNUPNOW, it says: Invalid promo/referral code provided

    • Yes. Saw this remark over at Whirlpool. Has anyone else had the same experience?

      • Just signed up, no problems getting the free modem at all and they also said their new modems will be coming out shortly and they are Google Hubs(I think he said)

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