This was posted 3 years 7 months 24 days ago, and might be an out-dated deal.

SIM Only Plans: 50GB/Month for $15/Month, 100GB/Month for $20/Month, 250GB/Month for $30/Month for 12 Months @ Circles.life
- +61
- 20/04/2024 - 18:43
- 132
$15/Month SIM Only Plan - 15GB/Month Data for 12 Months (6GB/Month Thereafter) @ Circles.Life
- +4
- 14/04/2024 - 17:48
- 13
10GB/Month $10/Month Postpaid Plan for The First 10 Months (Ongoing $15/Month) @ E.Tel Mobile
- +52
- 10/04/2024 - 20:20
- 34
Postpaid "Mini" $5.99/Month Mobile Plan (with $5.99/Month PAYG Credit) for $1/Month for The First 3 Months @ E.Tel Mobile
- +12
- 10/04/2024 - 11:28
- 16
5G 25GB Prepaid Mobile Plan - $11.80/Month for The First 8 Months ($13/Month off, Ongoing $24.80/Month) @ Moose Mobile
- +86
- 24/03/2024 - 01:04
- 41

expired

Circles.Life 100GB SIM Only Plan at No Base Cost ($1 SIM Fee) For First 2Mths ($38/Mth after, New Customers Only)

913

Circles.Life 100GB SIM Only Plan at No Base Cost ($1 SIM Fee) For First 2Mths ($38/Mth after, New Customers Only)

Go to Deal

Cashback

Associatedbluesidehero on 01/09/2020 - 18:01 circles.life (405 clicks)
Last edited 01/09/2020 - 19:37 by 1 other user

OZBTRYUSOUT

Hi Ozbargainers,

We’ve seen the comments about Circles.Life on Ozbargain and we hear you. Thank you for sharing them with us - we’ve shared this with our team so that we can continuously improve on our experience.

Following this, we’ve come up with an exclusive offer that’s only available on Ozbargain. We wanted you to try us out without any strings attached (if you haven’t already).

100GB mobile plan at no base cost¹ for your first 2 months

$38 waiver for 2 months on our 100GB plan (usually $38/mth).
You will get a 1 x $38 waiver for your month of activation and a 1 x $38 waiver for the following month.

Use code: OZBTRYUSOUT

Start your sign up here (code will be prefilled): https://au-activate-shop.circles.life/web/pre-checkout?reset…

Find out more here: https://www.circles.life/au/ozbargain-exclusive-2/

Critical Information Summary: https://circles-legal.s3-ap-southeast-1.amazonaws.com/au/cir…
T&Cs: https://circles-legal.s3-ap-southeast-1.amazonaws.com/au/cir…

Only open to new customers. Activate within 30 days of sign up to enjoy the offer. Reverts to 100GB for $38/mth after 2 months. Additional usage on top of what’s included in the 100GB plan is chargeable. All for use in AU, resets monthly. Excess data: $0.01/MB. T&Cs apply.

We know we’re not perfect and we want to work with our customers to continue to improve and build a telco experience that you enjoy.

SIM registration fee of $1 is payable during checkout. ↩

Referral Links

Referral: random (69)

Both referrer and referee get $5 bill credit for 6 months and bonus 5 GB for 6 months.

Mobile SIM Only Mobile Plan

13 Sep 2020

Related Stores

Circles.Life

closed Comments

INFIDEL on 01/10/2020 - 06:55

Activated within 5 minutes @5am 👍
- djoz on 01/10/2020 - 09:53
  
  Nice. Is it necessary to activate using the email link only, or may be activated directly from their Website homepage?
  - INFIDEL on 01/10/2020 - 10:42
    
    Requires order number from email, so easier that way.
manwithtwobrains on 01/10/2020 - 09:39

Yep, fast activation and termination for Nov 30 confirmed, $1 well spent!
- djoz on 01/10/2020 - 09:54
  
  You already placed the request for termination immediately? Does it allow? Did you get a confirmation email as well for this?
  - INFIDEL on 01/10/2020 - 10:40
    
    Can notify to terminate up to 3 months ahead. So might as well do now for Nov30!
    - djoz on 01/10/2020 - 10:42
      
      Oh yeah. Have you done, or will do later during the month? Like you mentioned earlier, It's safe to place the termination request after the first bill arrives too ( ~ 7th Nov)
      - INFIDEL on 01/10/2020 - 10:44
        
        @djoz: Doing it now - better to get out of the way, as don't want to forget & be charged $38 for December!
        
        djoz on 01/10/2020 - 10:48
        
        @INFIDEL: Whoa! And we get the termination confirmation email immediately? Let me know.
        
        INFIDEL on 01/10/2020 - 10:58
        
        @djoz: Confirm its you by entering verification code sent to mobile.
        
        Select between the 2 date options
        ~~31October~~
        30November
        
        Take a screen shot! As email doesn't specify month of termination
        
        Then you receive confirmation email immediately:
        We're gutted that you've decided to leave Circles.Life. Your termination for mobile number will take effect at 11PM of the last day of the month.
        If you change your mind, you can cancel your request for termination before 12PM* on the last day of the month by clicking on the button below. (Times shown are in Sydney (AEST/AEDT) timezone)*
        
        djoz on 01/10/2020 - 11:05
        
        @INFIDEL: Oh dear lord! This service doesnt fail to un-impress me.
        
        INFIDEL on 01/10/2020 - 11:07
        
        @djoz: It's easy.
        Termination date will be recorded - I just haven't found it on the app etc. Basic record keeping isn't their strong point it seems.
        
        That's why I added to screenshot the process - just in case.
        
        djoz on 01/10/2020 - 11:09
        
        @INFIDEL: You did this from the App? It worked this time? I remember u mentioning last time it didnt work.
        
        INFIDEL on 01/10/2020 - 11:11
        
        +1
        
        @djoz: I went to the website, as I couldn't get it to work last time. Didn't try this time.
        
        If you doubt the process or failed to screenshot it, click the CANCEL link in the confirmation email & start again, or wait until next month.
        
        djoz on 01/10/2020 - 11:23
        
        @INFIDEL: Where is the option to disable direct debit / auto-debit card for bill payment?
        EDIT: Ah got it anyway in 'My First Bill' section. Quite surprisingly, it says the first bill will be sent within first 10 working days of October
        
        Is that correct or again some mistake?
        
        INFIDEL on 01/10/2020 - 11:48
        
        @djoz: With Circles - I simply don't know.
        
        Their communication is atrocious, which gives no confidence for the consumer.
        As we found, even the Rep was confused about that issue.
        
        As this is my 3rd time with Circles, with no previous issues - am ok (but not happy) with that.
        
        A basic aspect of communication, is there needs to be clear feedback of what has been agreed up on, to give both parties certainty.
        Without certainty in communication - customers will go elsewhere!
        
        djoz on 01/10/2020 - 11:57
        
        @INFIDEL: Haha! Ok, so let's see.
        @Neoika has activated on 02-Sep and they didn't get the Bill in the month of September. Well, maybe as it is considered as 'pro-rated'? So in case of activation on the first day of the month, maybe the billing kicks in as it recognizes it as a full month - which means they would have some end of day billing process on the first of the month as well. Damn, we shouldn't be even thinking of these technicalities - exactly why they're facing so many Negs here.
        
        Any-which-ways, I think, the first bill either in Oct or Nov would have the $76 discount as promised in their terms. So just a wait-and-watch situation now I guess.
        
        INFIDEL on 01/10/2020 - 12:03
        
        @djoz: Yes, t&c with this Deal is different to normal offers. Joining month is not billed pro rata - with a bill waiver covering this month & the next.
        
        So anything is possible. I doubt Circles even is sure!
        
        Neoika on 06/10/2020 - 20:41
        
        +1
        
        @djoz: Just got the bill that shows two lots of $38 applied, due on 20 Oct. Circles.Iife owes me $1.26(shows -$1.26), which is the 1st Sep one day lost.
        
        If I continue the service in Nov, that $1.26 can be used to offset the $38 monthly cost.
        
        djoz on 06/10/2020 - 20:46
        
        @Neoika: Perfect. Thats great. Thanks for remembering to reply here. Much appreciated.
        
        Are there any refunds if you choose not to continue? Looking again at some of the comments here now. If it was activated last day of the month, would they refund approximately ($38 -$1.26) = $36.74 ?
        
        https://www.ozbargain.com.au/comment/9384740/redir
        
        jackofspade on 01/10/2020 - 21:07
        
        @djoz:
        
        it says the first bill will be sent within first 10 working days of October
        
        It's very likely to be a mistake/bug. I suspect the app is just guessing your next bill date based on the current date.
        
        djoz on 01/10/2020 - 21:54
        
        @jackofspade: Exactly my thought as well. Like @the INFIDEL said,
        
        Their communication is atrocious, which gives no confidence for the consumer.
manwithtwobrains on 01/10/2020 - 11:53

Yes, Yes, and Yes "We're gutted that you've decided to leave Circles.Life. Your termination for mobile number 04——— will take effect at 11PM* of the last day of the month.

If you change your mind, you can cancel your request for termination before 12PM* on the last day of the month by clicking on the button below."
- INFIDEL on 01/10/2020 - 11:59
  
  Pity they don't confirm which month we are terminating (30November to get the bill waiver for the 2 months).
  
  Termination is stated as 11pm Sydney time, but was before 5pm in the 2 times I've used Circles.
TomGum on 01/10/2020 - 14:37

I will be activating all my Sims tommrow, just so it's classed as pro-rata for October (just in case).
- djoz on 01/10/2020 - 15:18
  
  As per T&Cs:
  
  Your first bill will include 2 x $38 discount as your first bill includes your month of activation and the charge for your plan for the following month.
  
  So they've factored in a maximum of two full months. Going by this, ideally the first bill should arrive in Nov, and not in Oct. The Rep has also confirmed this here just that I'm confused why the App says it will be in first 10 days of October.
- INFIDEL on 01/10/2020 - 15:53
  
  Not pro rata in joining month - see special t&c only for this Deal
  
  If it was pro rata billing, that would be about the most expensive way as would be billed for 30/31 * $38 for joining month!
  The way to minimise pro rata bill is to activate on last day of month before, costing $1.22 for joining month as I did for last Deal.
  - djoz on 01/10/2020 - 16:50
    
    Yeah, I did notice that, but the T&C has this line, right. So why do you say no pro rata?
    
    6 The cost of the 100GB Plan for your first month will be pro-rated based on the date you activate your Circles.Life SIM card.
    - INFIDEL on 01/10/2020 - 17:22
      
      +1
      
      Haven't we discussed & resolved this almost a month ago?
      
      3. …you will automatically receive a $38 discount on each of your Circles.Life bills for the first 2 months (including the month of activation) to a maximum total discount of $76. Your first bill will include 2 x $38 discount as your first bill includes your month of activation and the charge for your plan for the following month.
      - INFIDEL on 01/10/2020 - 17:50
        
        @INFIDEL: I rewrote the rest of my comment…
        
        Condition 3 of t&c works with condition 6.
        The $38 MAX bill waiver covers the pro rata bill for joining month. It will be free!
        
        Pro rata billing for activating part way into first month - the bill would be for part month (say $19), and so too will be the pro rata rebate (also should be same amount) resulting in $0 bill for joining (part) month!
        
        Otherwise a $38 rebate applied to a pro rata bill for $19 would result in a nice $19 credit - which won't be happening!
        
        This happened when I first joined last year - free in joining month.
        
        Confusing communication by Circles again!
        
        Despite all the discussion, I was also confused after I ordered! Had to have it explained to me again.
        
        djoz on 01/10/2020 - 18:03
        
        @INFIDEL: Yes, hence the discount mentioned is "up to a maximum of $76", hence in the above quoted example, the rebate of the first month will be equal to the "pro rata" charges of the first month.
        
        Having to use various terms to understand what Circles is up to. Anyway, all good and sorted for now.
        
        If the first bill arrives by 7-Oct charging for the months of Oct and Nov, then since the termination request is already placed and confirmed, will there be no bill on 7-Nov then? I know there shouldn't be, but just trying to get some confidence from the experts :-)
        
        INFIDEL on 01/10/2020 - 18:05
        
        @djoz: No experts here!
        Should be fine.
TomGum on 01/10/2020 - 18:18

Could have potentially activated on 30th sept and cancel 31 Oct and get a refund of approx ($38 - $1.22 = $36.78) per Sim.
- djoz on 01/10/2020 - 18:21
  
  Lol, no. there is an "up to" clause of the discount being provided. It is "to a max of $76 discount", not necessarily $76 overall.
  From the T&Cs:
  
  you will automatically receive a $38 discount on each of your Circles.Life bills for the first 2 months (including the month of activation) to a maximum total discount of $76. Your first bill will include 2 x $38 discount as your first bill includes your month of activation and the charge for your plan for the following month.
- INFIDEL on 02/10/2020 - 06:08
  
  Already discussed & dismissed that.
  Wrote above the wording of the t&c for this offer rules that out!
  
  Having already done this last year, the rebate equals the pro rata billing amount for the joining month. No profit was made.
bajirao on 02/10/2020 - 12:58

Forgot to activate yesterday :(
Now have to bite the bullet and activate today and see how it goes with billing.
- TomGum on 02/10/2020 - 14:48
  
  +1
  
  Don't worry, apparently it makes no difference. I activated my sims today (on purpose).
  - djoz on 03/10/2020 - 12:16
    
    In the Circles App, what does it show when you click on "My First Bill" ?
    
    Bill will be sent within first 10 working days of _________ ?
    - TomGum on 03/10/2020 - 13:32
      
      Yeh. That's the standard. But it comes on the 7th day of the full month.
      - djoz on 03/10/2020 - 13:54
        
        @TomGum: Ok, but does it say October or November for you?
- INFIDEL on 04/10/2020 - 13:05
  
  Not a problem.
  As stated in t&c & discussed above - free for first 2 months. So bill & billing date are irrelevant. Notify them (now) you want to terminate at end of November.
  You just missed a few days use.
  - bajirao on 04/10/2020 - 15:54
    
    Yeah missed 1 day - 2.5 GB :)
    Edit - Perhaps not 2.5 GB .. I don't think 80 GB bonus data is prorated. Only the standard 20 GB is prorated. So probably 0.67 GB .. not bad.
    - INFIDEL on 04/10/2020 - 18:26
      
      +1
      
      Yes - 80GB bonus data isn't prorated.
      When I signed up on last day of August in a previous Deal, I received just over 80GB for the day!
      - djoz on 21/10/2020 - 14:53
        
        @INFIDEL: Hi guys, no bill yet after activating on 01-Oct. Have any of you got a bill?
        So, first bill in first week of Nov, then?
        
        App still says it will come in Oct. Lol.
        
        INFIDEL on 21/10/2020 - 16:03
        
        @djoz: No bill - that's next month.
  - djoz on 06/10/2020 - 00:21
    
    Much like reported by others, I am observing the Data 'accounting' by Circles.Life App is more than actual usage reported by the phone. Of course, there are disclaimers that the two may differ, but I am already out by 2GB in a 20GB usage. Certainly their accounting is a bit different. What do they calculate? Download + Upload + Sideload ?
    
    Haven't got this problem while using any of the other telcos - the data usage almost matches with that reported by the phone.
    
    Anyone else also noticing such vast differences between phone calculation and the Telco's calculation?
DemocracyManifest on 04/10/2020 - 18:32

Oh shit missed out (profanity)
- TomGum on 16/10/2020 - 11:01
  
  The $1 Sim deal is back but only for one month and you have to port in.
  
  https://www.circles.life/au/one-dollar/
  
  Few things to note:
  - The Promotion code may only be redeemed once per account.
  - Existing Circles.Life customers who port out to another telco and back to Circles.Life are not eligible for this Promotion.
  - Neoika on 17/10/2020 - 12:41
    
    +2
    
    Not recommended for 1 month offer, at least 2 months. There'll be hassle to deal with billing issue for 1 month.
    
    There is a credit enquiry on Equifax report, too.
    - djoz on 19/10/2020 - 19:13
      
      Yes, a 1 month offer means you have to activate on last day so Total Minimum Cost is $1.22 + $1 = $2.22 for 31 days worth of service, 100GB.
      - Micky14 on 24/10/2020 - 12:36
        
        @djoz: No, you don't have to activate on last day. The previous $1 offer I activated on 1st and set scheduled cancellation at the end of the month. And got the bill next month for $1. So you can totally pay only $1 for 100GB. 😎
        
        INFIDEL on 25/10/2020 - 16:55
        
        @Micky14: Depends totally on t&c of the particular Circles offer.
        Some offers charge a pro rated full monthly fee in joining month. It's a major issue struck by some with Circles.
        
        [Deactivated] on 31/10/2020 - 19:57
        
        @Micky14: You are lucky they didnt dump 9Gb on you at the end of the month just to padd the bill heh
        
        https://www.ozbargain.com.au/node/571072#comment
TomGum on 05/11/2020 - 16:44

+3

Just got the bill. And it's wrong. Only got $38 credit. Not 2 month's worth. Well I knew it was too good to be true for this to work.
- Micky14 on 05/11/2020 - 17:02
  
  +1
  
  Got the $38 bill too. I know why people not recommend now. You gotta spend time to ask them to correct the bill. 🤷‍♂️
  - TomGum on 05/11/2020 - 17:07
    
    +1
    
    yeh, and times that by 5 for me!!! On chat at the moment, so far they have no clue.
- INFIDEL on 05/11/2020 - 17:11
  
  +1
  
  Same $38 bill. Send a complaint!
  
  Refer Circles to this offer's t&c.
  And their "promise":
  We know we’re not perfect and we want to work with our customers to continue to improve and build a telco experience that you enjoy.
  - TomGum on 05/11/2020 - 17:14
    
    +1
    
    how to send a complaint? Live chat telling me, they are sending it to their billing team to investigate?
    - INFIDEL on 05/11/2020 - 17:17
      
      Will work on that later, busy with more important financial matters than Circles error. I am determined that it be resolved in our favour!
- Miroslav on 05/11/2020 - 18:03
  
  Same here. What a bunch of amateurs.
INFIDEL on 05/11/2020 - 17:18

+1

Don't forget to Revoke upvotes!
Or Neg if you didn't Vote.
Won't fall for Circles promises again👎
- TomGum on 05/11/2020 - 17:19
  
  +2
  
  Just gave them a Neg. This is absolutely ridiculous.
  - INFIDEL on 05/11/2020 - 17:21
    
    +1
    
    Noticed the neg vote count went up!
    Circles deserve it!!
- Miroslav on 05/11/2020 - 18:04
  
  How do I revoke a positive vote?
  - INFIDEL on 05/11/2020 - 18:12
    
    +1
    
    Up the top of the Deal - click on votes - Revoke your vote.
    - Miroslav on 05/11/2020 - 18:17
      
      +1
      
      Done, thanks.
INFIDEL on 05/11/2020 - 17:27

+1

Sent a PM to this Deal's associated OP.

"VERY UNHAPPY CUSTOMERS OF CIRCLES NOW!
We've received a $38 bill for the No Base Cost Deal.
Terrible - will never support Circles again & warn others never to deal with Circles!"
- TomGum on 05/11/2020 - 17:33
  
  +1
  
  Time for you to neg the deal?
  - INFIDEL on 05/11/2020 - 17:35
    
    +1
    
    Sadly - I upvoted early & could only Revoke my vote.
    Am certainly angry about this.
    
    Tried to remove CC - but can't in App.
    - TomGum on 05/11/2020 - 17:39
      
      +3
      
      Thank god I used a debit card which I've closed last month.
    - INFIDEL on 06/11/2020 - 16:54
      
      Turned off Automatic Payments in App (under Billing).
INFIDEL on 05/11/2020 - 17:53

+1

Referring to the
OZBARGAIN EXCLUSIVE PROMO - (100GB AT NO BASE COST FOR FIRST 2 MONTHS) TERMS & CONDITIONS
point 3:
…you will automatically receive a $38 discount on each of your Circles.Life bills for the first 2 months (including the month of activation) to a maximum total discount of $76.
Your first bill will include 2 x $38 discount as your first bill includes your month of activation and the charge for your plan for the following month.

Circles have reneged on that T&C associated with this promotion!!
Only 1 $38 discount has been applied - for the month of November.

Circles have applied their normal pro rata billing in the month of activation, without the $38(max) discount promised in the t&c for the month of activation😠

As the missing activation month discount hasn't been applied as set out in their t&c, Circles will have to adjust our bills, applying the missing $38(max) discount.

Who'd use Circles.Life when they ignore their own t&c & we have to point out their overcharging👎
INFIDEL on 05/11/2020 - 18:30

+1

Sent OP another PM:

"Can't Circles understand & apply its own t&c??

Who could ever trust Circles again, when they reneged on applying the $38(max) discount promised in the t&c for the month of activation😠

The month of activation (October) was billed @$38 (as pro rata) but no discount was applied.
The $38 discount was only applied for November billed as $38.

(point 3) …you will automatically receive a $38 discount on each of your Circles.Life bills for the first 2 months (including the month of activation) - as set out in this Deal's T&C for this offer."
TomGum on 05/11/2020 - 19:03

+1

For anyone else who had billing issues. How long did it take to resolve? All chat does is, sends off a request to billing.
- INFIDEL on 05/11/2020 - 19:18
  
  +2
  
  Could take a while, as based in Singapore.
  Slow response / lack of support has been a complaint in Deals.
  
  Their site says they'll respond within a day (to email & voicemail).
  Head to Circles.Life App > Live Chat
  
  But this billing issue is likely to take a while.
  
  They need to understand this Offer's OZBARGAIN EXCLUSIVE PROMO - (100GB AT NO BASE COST FOR FIRST 2 MONTHS) TERMS & CONDITIONS are different to usual.
  We've been billed under their normal T&C.
  
  Without understanding that, they will argue there is no problem & will be a waste of time.
  
  So make sure to refer them to this offer's T&C (condition 3):
  https://circles-legal.s3-ap-southeast-1.amazonaws.com/au/cir…
  …you will automatically receive a $38 discount on each of your Circles.Life bills for the first 2 months (including the month of activation)
  - djoz on 05/11/2020 - 19:53
    
    +1
    
    Same!
TomGum on 05/11/2020 - 20:01

+1

So far billing refused and states that the credit will come next month. Total bullshit. Time for TIO.
- djoz on 05/11/2020 - 20:06
  
  What date had you activated? 02-Oct?
  - TomGum on 05/11/2020 - 20:07
    
    Yep.
    - djoz on 05/11/2020 - 20:08
      
      +1
      
      And we activated 01-Oct.
      So no matter when you activate, they have still given only one month discount. This is certainly an error on their part. Now what? How to claim it.
      
      What is the best way? Live chat or email ?
jackofspade on 05/11/2020 - 20:13

+2

I think the easiest way to resolve this issue is by emailing them at [email protected] and refer them to the T&Cs
- INFIDEL on 05/11/2020 - 20:20
  
  +1
  
  That's what I will be doing - referring them to their T&C link, & link to this Deal.
  
  It's easier to explain in an email - the complexity of the Deal T&C & why Circles billing is in error.
  
  Will point out the 1 discount for November is against their T&C you will automatically receive a $38 discount on each of your Circles.Life bills for the first 2 months (including the month of activation).
  - djoz on 05/11/2020 - 20:23
    
    There is a submit a request link in their website. Is that not right?
    - INFIDEL on 05/11/2020 - 20:26
      
      Think that's just for them to get back to you.
      - djoz on 05/11/2020 - 20:30
        
        @INFIDEL: I cant see the email address mentioned anywhere officially on their website. The Submit a Request is under 'Other Channels' below the Live Chat (which is closed now). So isnt it the right place? Its asking for mobile number, Date of birth, Attachments etc.
        
        jackofspade on 05/11/2020 - 20:35
        
        +2
        
        @djoz: It's in the invoice
        
        Email us at [email protected] - our team will get back
        to you within one business day
        
        djoz on 05/11/2020 - 20:48
        
        +1
        
        @jackofspade: Thanks. I am quite perturbed with all this. I had thought like a thousand, if not million, times before taking the plunge. In any case, what next? Will they waive this bill off, and update the due amount to $0.00? Or what happens?
        
        INFIDEL on 05/11/2020 - 20:59
        
        +1
        
        @djoz: We certainly read & discussed the T&C!!
        Pity Circles didn't😠
        
        djoz on 05/11/2020 - 21:02
        
        +1
        
        @INFIDEL: They're going around in "Circles".
        We are "straight" to the point with Circles.
        
        jackofspade on 05/11/2020 - 21:36
        
        +1
        
        @djoz: They will have to waive this bill or expect many complaints from TIO
        
        INFIDEL on 05/11/2020 - 20:41
        
        @djoz: Under Contact Us, it suggests Send an Email which seems the same as you see. https://circlesaustraliasupport.zendesk.com/hc/en-us/request…
        
        Better to send an email from your account to lodge a complaint.
    - jackofspade on 05/11/2020 - 20:30
      
      +1
      
      Easier to just forward your invoice email to [email protected]
      - djoz on 05/11/2020 - 21:38
        
        +1
        
        @jackofspade: They're gonna see a lotta emails in their inbox come tomorrow, all with promo code OZBTRYUSOUT.
        Glad to know that they waive the bill before due date as mentioned by some here.
        
        Else, yeah, TIO it is. Might have already got one from TomGum.
- TomGum on 05/11/2020 - 20:23
  
  +2
  
  I just lodged a TIO for one of my numbers.
  - INFIDEL on 05/11/2020 - 20:24
    
    +1
    
    Have to lodge a proper complaint with Circles first. That means getting back to correct their misunderstanding of the T&C.
    - TomGum on 05/11/2020 - 20:25
      
      +1
      
      I did. And they emailed me back advising that billing is correct and I will get the next $38 on my next invoice.
      - INFIDEL on 05/11/2020 - 20:28
        
        +1
        
        @TomGum: You need to make a formal complaint first, requesting the discount be applied as set out in the T&C.
        
        Just asking about the billing is not enough.
        At the moment they can say they misunderstood your complaint related to these T&C.
        
        When their response to your complaint is not as you require, you raise it with the TIO.
        
        But telling Circles you are sending the complaint to the TIO may convince them to reconsider.
        
        TomGum on 05/11/2020 - 20:38
        
        +1
        
        @INFIDEL: This is the bullshit email I got back from circles. This is despite the fact that I provided the tc and copy pasted their term 3….
        
        You have signed up using the promo code OZBTRYUSOUT which will give you $38 waiver for 2 months on our 100GB plan.
        
        Your first month will be prorated from the day you activated your SIM card. The $38 off will apply once you use the service for a full month, which will be in the 2nd month. The $38 credit will still run for a full 2 months, so you sill still get the $76 total rebate in full.
        
        djoz on 05/11/2020 - 20:50
        
        +3
        
        @TomGum: Write this and send it back to them:
        Your first bill will include 2 x $38 discount as your first bill includes your month of activation and the charge for your plan for the following month.
        
        Cant they understand plain English?
        
        INFIDEL on 05/11/2020 - 20:52
        
        +1
        
        @djoz: There are sometimes problems with understanding complex T&C when dealing with overseas businesses. In my experience, the interpretation is always in their favour.

This was posted 3 years 7 months 24 days ago, and might be an out-dated deal.

Circles.Life 100GB SIM Only Plan at No Base Cost ($1 SIM Fee) For First 2Mths ($38/Mth after, New Customers Only)

100GB mobile plan at no base cost¹ for your first 2 months

Referral Links

Related Stores

closed Comments

Top Deals

New Deals

This was posted 3 years 7 months 24 days ago, and might be an out-dated deal.

Circles.Life 100GB SIM Only Plan at No Base Cost ($1 SIM Fee) For First 2Mths ($38/Mth after, New Customers Only)

100GB mobile plan at no base cost1 for your first 2 months

Referral Links

Related Stores

closed Comments

Top Deals

New Deals

100GB mobile plan at no base cost¹ for your first 2 months