Available in-store and online (price confirmed in-store)
Apple TV 4K 32GB
Model: MQD22X/A
SKU: 505393
4K High Dynamic Range (Dolby Vision and HDR10) for stunning picture quality
Full details at Apple: https://www.apple.com/au/shop/buy-tv/apple-tv-4k/32gb
Cheaper than Apple TV HD @ $209
Call up a different store maybe?
i also recieved a cancellation email this morning but it was showing 'processing' as order status on on JBHifi website.
I haven't received any call from them like others but now mine shows shipped.
Hi All, just like many others, my situation was as follows:
- 7:37am - I got email / SMS saying ready for pick-up
- 8:45am - Went to store at around 8:45am to pick it up and was told the order was cancelled etc
- 9:14am - Received "Pricing Error" email from JB
- 2:07pm - Saw positive comments about stores now honouring them so I decided to ring my store and provided my order #. They confirmed it's ready for collection
- 2:18pm - Successfully collected from store without issues.
Bought a 32GB version via C&C from Greensborough, VIC.
All the best!
Different story, called them still saying not going to honour the deal.
Same here ! This is unfair at so many levels ! What store btw ?
Same, mine is Top Ryde NSW
Finally ….. Chased them again they said it's ready to collect …and just collected the same ….! call and see how it goes for you …
Was this from hoppers crossing? I’m the same, what did you say to them
@Blueboy152: Yupp ! told them a few of my mates have been able to collect their orders from other JB HiFis across Melbourne and the lady put me on hold for a few seconds and said yupp its ready for collection ! Good luck !
I just called Top Ryde too and they said they have not had their orders entered by Online Sales so can’t honour it. Feels like Online might be catching up and hopefully they will get to us…
Just collected mine after receiving initial SMS/Email this morning stating it was ready and subsequent email re. cancellation/pricing error. Be nice to the folk at JB, it ain't there fault but they're well and truly dealing with the fallout.
all hell is braking loss at jb
I am pissed because when I was making a decision to get it they took it off the website. I was deciding wether to wait for the new 4K to come out or to get this one. Was gonna have a small cinema room in my house in about a year or so
Sounds like you urgently needed one
Mate, I don't urgently need one, I am probably gonna never get a brand new one at this price again
btw for the ppl in melb jb return is 30 days from whenever the stores reopen
Well, im apparently getting mine delivered today from JB hifi chirnside (a good 15 km's away from my house and i think the 4th closest store…). We shall see!
When you placed your order did you request C&C or delivery?
Well, i just got mine. Bizarre. I had selected delivery to begin with.
Just received a text message "Your order from JB HI-FI will be delivered to your address by 18:00". This brings up my hope again, don't fail me JB!
does anyone else's order says shipped on the jb website but they have no tracking number?
can mods update the post again
This morning I went to collect the item and the lady said the offer was invalid due to price error issue. I bought with GC and wasn't convinced, then went half hour ago and talked to other lady and collected it from Thomastown Victoria. (32GB)
received my cancellation email, ffs.
call up your local store
Just checked my order on JBs site and it shows as shipped, guess I wait and see
Did you get a tracking number?
Got a text saying it's ready for collection… No cancellation e-mail though… Online status says 'Processing Order '… Odd.
Call your local store. was same for me(even worse cause they refused to give it to me
this morning). Called the store again 30min ago and I was asked to go and pick it up.
Just went to pick up mine even after the cancellation email. If you got the pickup SMS, then you can go get it.
Call them to verify the order if you're uncertain.
Picked it up at Altona store
Same, called to confirm, they are honoring orders now and pickup…yeehaa
Just got it delivered
Did you get a tracking number?
No. Just SMS that it will be delivered before 6. Then another SMS that driver is on the way.
Strange my only confirmation that it isn’t canceled is me calling up jb and asking and the the order saying shipped
Just picked it up from Indooroopilly JB.
Ordered it last night and had both confirmation and cancellation emails this morning.
Congrats, glad some people got them
Did you not get yours?
Not yet, mine just says shipped, my credit cards been charged as well. I got an email saying its been cancelled and no SMS saying its on its way so I have no idea if its coming or not.
No luck at my local - I was told the order had been cancelled.
Collected mine @ Parramatta Westfield. Was denied in the morning due to instructions from their head office, though they had the item ready with package slip. They seem to honour all orders now as I could see many in the C&C cabinet near the counter like a twin tower. Tiresome - 2 visits and few phone calls.
Same at Strand Arcade, Sydney
Yup can confirm i called the JB North Sydney office and although they did not honour the order this morning they are now honouring all processed orders after instruction from head office legal team said to honour them. Going to collect now.
Same Eastgardens NSW
Does the 32GB version also come with 12 months Apple TV+
Yep
Its all happening in here!
Was able to pickup after first getting a cancellation email, but then a "ready for pickup" email and SMS a few hours later :)
Just picked up successfully with no drama. Received SMS and cancel email this morning. JB came through!
Like many others, I also picked up. This is at Rouse Hill, NSW. Called before I went in, and they said it’s ready to collect.
PS… well done JB, and thank you OP!
So far no emails from JB yet. I ordered for delivery. Mine still says processing on the order status. Plus they didn't take the money out from my account. So prob not looking good!
Had my 32GB delivered using 'same day' delivery just now here in Adelaide.
Lucky I checked back on here otherwise would never know since JB haven't sent new 'ready to pick up' emails or sms
Also received mine, they actually honoured it. Guy seemed pretty relax, not sure if he knew about the pricing error or maybe he did lol
Anybody try price matching with Officeworks now? Wonder if they'd match
Got the SMS confirmation for C&C and the email cancellation but thought I’d try my luck anyways and went without a hitch, collected with no questions asked.
Modbury SA
Also got a pickup message after cancel email in the morning. Will try to pickup in the afternoon
Just called Garden City QLD. They called me this morning saying order was cancelled but I just called back and they confirmed all orders will be honoured.
Like as many others - I originally bought online with a shipping option (+4.95) —— got a cancellation email….. and then got the shipping notification saying Auspost now has the parcel…
So looks like its on its way! yay
Good deal .
Hmm I wonder if the standard shipping comes with tracking? Mine shows shipped but no tracking.
Did you get an email saying it is “Awaiting carrier pickup”? On that email there is a ‘track order button’. Otherwise, log onto your JB Hi-Fi account, go to your purchase history, click on the order and it should have a link for tracking their too. If not, what’s your ‘Fulfilment status’ say?
My tracking number just started displaying information around 20 minutes ago.
Fulfilled 22/10/2020, no tracking. Just has shipped. No email or tracking button
I went with the free express delivery, says it's shipped, but no tracking number.
Just C&C mine from narre warren VIC. Also received the cancellation email in the morning
Thanks guys! I’ll get husband to collect tonight
Went in today morning. They said was cancelled. Read here people are getting it so i decided to call them. They said they are letting some slide.
So if you got a cancelation email. Call up and try anyway
Also received cancellation email after receiving order ready to collect notification.
Walked in store, showed confirmation and was given it no issues. Had been put to one side for me - Westfield Chatswood.
Can confirm I've picked mine up, reverted my neg
this was from North Lakes Westfield QLD
Not sure it deserved the neg - deal was shared in good faith with no reason to think it was an error listing from JB. Interesting fact: original purchase that started this was purchase yesterday from North Lakes Westfield (no joke).
Yeah I was angry at JB not the post so my apologies
Just got mine delivered, using the $5 delivery option (ordered last night).
I tried calling again just now after going in this morning and my store is telling me they will not honour it. I mentioned a lot of other people I "know" are now getting their orders honoured but he wasn't having any of it.
I received a confirmation email and text this morning and went in. As I was in the store I received the cancellation email. Super annoyed I went all the way in for that.
Anyone have any ideas to get this honoured? Seems unfair some are getting honoured and others aren't?
JB is so BS. they are treating people so unfairly in this matter. They should be honouring everybody's order
Call the Head Office, they have advised all stores to honour this
I just called my local JB and they said they haven't received this memo. How was the head office telling me? My local JB still won't give me the deal because the last communication they had was the email this morning saying "we won't honour it"
Ordered my 32GB version last night, got SMS at 8am this morning saying ready for collection, got cancel email at 9.15, just read posts & collected 20 mins ago. Preston, Vic.
Has anyone had theirs delivered???
I received cancellation email in the morning but got a call from local jb telling me the company have decided to honour the deal.
Picked up mine without issues.
Got a phone call from the JB Hifi store I had selected for pickup just after 4pm. They told me head office have chosen to honour the price error and the cancellation email should be ignored. Just got home from picking mine up.
Got an email cancelling this morning.
Hour ago I got the email saying it’s waiting for the driver to deliver.
No sms though.
Fingers crossed it comes.
Got mine from Mile End SA after receiving an SMS then a cancellation email then a call confirming cancellation this morning. Rocked up with my order number and there were a stack of 20+ sitting my behind the counter
Fair play in the end. Was initially spewing as I bought GCs to order.
Got the cancellation email this morning, at 3PM I got another email saying it's been picked up by Toll.
To all, looks like JB are honouring yesterday evening's purchase online + delivery. Received a follow-up email to from both JB and the Aus Post at 2:25 pm to say my delivery is coming from Modbury SA. There has been such backlash I guess JB has had a change of mind. Happy days should it arrive!
Yep, sent a not happy jan email. More to point out that they shouldn’t be cancelling orders AFTER ready to collect emails are sent. Good on them for honouring it.
Got the cancellation email in the morning but also got it delivered 2 hours ago .. strange.
Happy with it, but strange.
Well well. Got a cancellation message this morning but then a call advising me it was ready to collect if I still wanted it.
An Apple TV 4K sitting in my hands now.
Very impressed with JB for honouring this given, as those of us regulars know full well, they are not obliged to meet genuine pricing errors (which this appears to have been) under ACL.
Collected Marion SA no questions asked
My local JB still won't honour it. The last message they got from head office was the cancellation email this morning.
How did you guys manage to pick yours up? Has head office contacted all stores? Super annoyed that for some reason my JB won't honour it.
I mentioned that a lot of people had got theirs but he said he can't go against head office.
Any advice?
Talk to Store Manager or ask them to check with other stores. Stored I purchased said they were advised to fulfil the orders from head office later after cancelling the orders.
I just spoke to the manager on (not sure if he was store manager) and I asked if he could ring head office or other stores and he said all info he gets is through their communication systems or something and the last thing they have is the cancellation email.
Similarly frustrated here as that’s the message my store is giving also. Seems like most stores are happy to contact head office to confirm or have been contacted, but some just refuse to follow up on behalf of their customers. Hopefully it’s just being worked through.
No dramas at Westfield Sydney just then, had the collect text and the later cancellation email, but no follow up about uncancelling
Well that's a surprise. Now I will have two. But I'm sure I can find a friend to take it off my hands :)
I'll take it off your hands. My JB is refusing to fulfill the order still…
call up a different one
Which JB is this? Name and shame I reckon
No reason for them to not honour this now
They did honour it eventually. I have it now. However, it took me calling another nearby JB and talking to their lovely store manager who agreed they are now honouring it and called my JB store and basically told the manager to check his emails and he will see. Sure enough it was there, despite me telling him I wasn't making it up. When I went in, just mentioned my name and they grabbed it and I went.
hmmm called the store at 2:30pm where I put the C&C order through. They said they weren't honouring it. Anyone else on the same boat?