Deal starts tomorrow at 2PM to 3PM.
Pay $30 to Mwave, and claim $30 cashback from Cisco.
Details of cashback can be found here: http://cisco-au.sales-promotions.com/
$30 includes FREE delivery as well. Quite a sweet deal IMO
Linksys E1500 Wireless N Router $0 after $30 Cashback - Mwave
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i paid via paypal, and when paypal tried to re-direct back to mwave i got a time out message. hope this will not cause any issues. i can view and check my orders anyway.
Received an order update email which you can check on the order status page of MWave. Status changed to processing.
Just got the same email & outcome
Everyone's is getting the same email.
Huh, how can you have ordered two hours ago? According to http://www.world-time-zones.org/zones/australian-eastern-day…, it only just turned 2pm AEDT.
No stock at MWave and supplier. Don't think they can deliver.
I just paid for mine now at 5.30pm. Had it in cart at 2pm, had to go off and just came back. Hopefully they'll have stock…
Got an email from mwave at 5.17pm: your order has been dispatched, along with tracking number. Very impressed.
Thanks a lot op!Gee! That's fast!
hah, someone downvoted you. have an upvote to get back to square ground.
Same here
We are pleased to inform you that your order TT-132XXXX finalised at 08/03/2012 5:32 PM
The tracking number for your order is: 3AEXXXX
Update: AAE attempted delivery on Friday and left a card. Just picked up the package at Australia Post. Mwave also provides a note on how to claim the cashback.
I actually started ordering mine about 15 minutes after the start of the deal. Website was really slow but I was taking my time as well. ended up placing the order around 50 minutes past.
I knew it was gonna be slow using paypay. I opted for bpay and got the order in. I just paid it. Hopefully then are not gonna cancel processed order..
Hmm mine's still stuck on the waiting for processing stage. Hopefully I didn't miss out..
How many devices can you connect to this simultaneously?
WTF, just got a email from mwave said: We would like to confirm that we are unable to fulfill your order… For payments made via PayPal; please note that we have refunded your money. Please accept our sincerest apologies and we hope to bring you another fantastic Rush Hour soon.
DO NOT WASTE MY TIME IF YOU COULD NOT DO THINGS RESPONSIBLY!!!
what time did you order?
about 30min after start…
another fantastic Rush Hour? Please not, this one FANTASTIC enough already.
No surprises here either… just checked my status and it has altered from confirmed to cancelled (in nasty red too).
I tried to make an enquiry by hitting the enquire button, but it doesn't even want to take a message :)
AND my money has not yet been refunded even though they were so quick to take it…..Dear Mwave Customer, We would like to confirm that we are unable to fulfill your order as all of our stock was sold prior to us receiving your order. Please accept our sincerest apologies and we hope to bring you another fantastic Rush Hour soon
What time did you get your order through?
As far as I'm concerned, these are even worse than COTD!
At least I have my netbook from COTD, but these cheap chickens just organized a free marketing event for themselves without actually selling the product. Of course, they canceled my order too.
I haven't purchased anything from them yet but from now on I will be very careful to avoid them!
Why dont people who have it dispatched or cancelled, SAY what time they placed the order?
I placed the order about 2.1X p.m
3:18 PM - the payment has been received.
5:32 PM - the parcel dispatched.
what does the invoice time say?
There is only date on the tax invoice. no time
even the proforma invoice within the email they sent you?
should have a time top right corner.
Mine got cancelled and on the invoice it says my order was at 10.10pm (which translates to 2.10pm). I thought I got in early enough…
Added product to shopping cart at 2.01 PM
Proforma invoice sent at 2.14 PM (=10:14PM or whatever on their server)
Order dispatched email received 5.17 PM
Parcel arrived AaE Sydney 7.23 PM
Got the parcel this morning in Melbourne.Used credit card for the order in case you have wondered.
No more mwave for me that's for sure - pathetic ordering system and even more pathetic that they've sold something then retract it because their system couldn't work out if they've sold more than what they've got or obtainable from their vendor.
Agreed, it will kill their name for me if I receive a cancellation.
I have not as yet, I suspect due product being in my cart by 2.3X pm, however because of downed website (their equipment failure) took until "2:42 PM (6 hours ago)" to get my proforma invoice from them, according to Gmail.
What does "Backorder" mean?
Backorder means that we do not have stock on hand and we have ordered from our supplier but we have not been advised of an Estimated date of arrival (ETA).I basically be happy to wait 1 or 2 weeks for Mwave to fix the "supply matter" w/ wholesale, do the correct thing honor the promo deal so that I may happily claim my rebate within the period .
They can probably learn a thing or two from NetPlus. The last couple of times they've got those Kingston RAM on special, while admittedly their website didn't crash to the same extent as mwave's but their rep was actually keeping everyone up to date re stock/order levels and answer questions relating to the website (they had some issues there and everyone just F5 it the whole time) or how to apply the code etc. Now that's customer service.
Hell if mwave came here and formally announced oh noes we ran out of E1500's, I think they could've avoided a lot of grief on their end cancelling orders AND saves us the needless frustration of putting up with their massively DDOS'ed website.
Has anyone noticed the time of issue on the invoices being around 10pm?? Thats what mine says at least.
Yeah, the Proforma Invoice sent via email (at 3:00pm) has a date/time of "3/8/2012 10:59:32 PM". So the invoice date was 8 hours ahead of Sydney (which is UTC+11:00). So one of their servers has an incorrect time.
Dear Mwave Customer, Many thanks for placing an order for the Linksys E1500 as advertised with limited stock for the Rush Hour promotion. As you are aware this promotion directed an influx of customers to our website and there were some delays in processing your orders. We would like to confirm that we are unable to fulfill your order for the Linksys E1500 as all of our stock was sold prior to us receiving your order. For payments made via PayPal; please note that we have refunded your money. Please accept our sincerest apologies and we hope to bring you another fantastic Rush Hour soon.
WTFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF!??!?!?!
And how about a big FFUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU to mwave.
yeah, damn it. i got this as well.
I got this email too! Ppl, we were fooled! Can you imagine how much personal infos they got from us?! At least hundreds of email addresses!
I paid via paypal at 2:45 when I could finally get to the payment processing screen.
I added order to cart at 1:59 pm when it went up early.They have taken my money via paypal.
Status is 'waiting'If they cancel my order, who can I complain to? Fair trading?
This is busllcrap I ordered at 1:55pm and checked out after 2:30pm due to their shit servers and now I get a cancelled email, wow what a crap company. Never again I will waste my precious 35 minutes of my life on these 1 hour deal bullcrap. Im sure my order should have gone through as I added it at 1:55pm did they only have like 30 of these in stock?
My status is still "waiting" :(.
Won't be too much longer for the Order Update e-mail to turn up.
Well they've definitely reneged on the deal, just got the "Order Update"
10:14 PM (7 minutes ago)
As you are aware this promotion directed an influx // snip // Please note that we have not charged your credit card. Please accept our sincerest apologies and we hope to bring you another fantastic Rush Hour soon.Silly, silly time-wasting co M-wave :[ …just how many units did you have on hand, eh??
What bull. I'm angry that I was one of the early ones placing the item in my cart, but their crappy server wouldn't let me checkout until much later, after allowing many newcomers to checkout before me!
We would like to confirm that we are unable to fulfill your order for the Linksys E1500 as all of our stock was sold prior to us receiving your order. Thats too bad. I have bought cases and hard drives from Mwave and they are good, but this time.. sad..
I am having a good ol chuckle over this. Kept me entertained at work and still now! I had one in my cart but didnt bother going further, not worth the hassle :P
BOOOOOO… I just got "the" email
Next time, tell us how much stock you have so you don't waste people's time.
PayPal has deducted money from my credit card, but I have neither an order confirmation or order cancellation from Mwave, so I have no idea where I stand. :(
Only two people in this thread reporting their order has been confirmed/shipped, but dozens reporting their orders have been cancelled — from that sample one can only infer that there were barely any units to begin with. Safe to say this promotion has been an utter FAIL from Mwave, and they deserve to take a reputation hit for this shameless attempt at self-promotion.
Still no status change for me
"We would like to confirm that we are unable to fulfill your order "
Not good enough Mwave, wasted 30 minutes of my life placing an orderwasted close to an hour….. damn
still hoping…
I got the same cancellation message too. I wonder how much stock they actually had? Revoked my vote cos of this. I ordered fair and square…
I wonder how much stock they actually had?
Only two people on OzBargain have reported their order has been shipped, but dozens have had their orders cancelled — generally on offers like this we get many more OzBargainers reporting success, so there can't have been many units at all. My guess is 10 units or less, and probably less than 5, which would mean this was never a bargain by OzBargain standards.
Revoked my vote too.
Yeah they cancelled mine even though it was paid in the first 30 mins
Poor form.
i think they only have 5 unit
I got my order at 2:03pm and payment make via my Amex card on 2:06pm,now i received an email as below:
Dear Mwave Customer, Many thanks for placing an order for the Linksys E1500 as advertised with limited stock for the Rush Hour promotion. As you are aware this promotion directed an influx of customers to our website and there were some delays in processing your orders. We would like to confirm that we are unable to fulfill your order for the Linksys E1500 as all of our stock was sold prior to us receiving your order. Please note that we have not charged your credit card. Please accept our sincerest apologies and we hope to bring you another fantastic Rush Hour soon.
Unbelieveable to this company…wasting my time and energy…..black corp……
I have also received the email: "We would like to confirm that we are unable to fulfill your order… ". OMG this is a real scam! I will never visit this website again! If anyone knows how to report this company, please let me know! Wasted so much time for nothing. This shitty company, please go to hell!
They just emailed me and cancelled my order. What a crap company. I put my order in at the start of the hour and it took 30 mins to get the credit card details to work on their site. What a waste of time.
Tried to delete my mwave shitty account but no where to be found the option under my account. I feel like a prisoner heeeeeeeeeeellllllllppppp!!!!!!!!!!!!
Looking through the comments. It looks like this company is ran a con (ala COTD). I won't be recommending them to anyone. I'd accept if I missed out fair and square but I was there right on the time they started. Had the order in my cart within mins.
Placed order and payed by paypal. Now received the refund email. Very disappointing. How many units they really sold at that price!?
I ordered within the first 15 minutes, just received the cancelled order notice…
F U Mwave
Got your order cancellation email.
Will be negging all ur deals in future and will be sure to wipe the floor with ur name any chance I getInvoiced at 8 minutes past the hour, got confirmation email at 25 minutes past the hour.
Now, it took 9.5 hours to get a cancellation email.I placed the order before 2:05 and got the confirmation email straight away. Now was told unable to fulfill… How many did they really offer? Now we fulfilled their database! You would like to confirm? How about we would like to confirm the quantity you sold at $30!
Sounds suck.. I have yet got my cancellation email. Everyone should complain to fair trading!
Let's do it on-mass? Does anyone know how we can best do this, what is the procedure? Is it something that could go to the small claims court?
My order still at waiting status. If this order been cancelled, I will never buy from them again.
GRRR Received blasted cancellation email … NOT HAPPY MWAVE!
Yep, just got a cancel email as well.
I bet they had jack all stock…. I ordered and paid for my unit TWO MINUTES before 2pm!
I received the confirmation email at 1.58pm, and still didnt get one.Anyone that still has a "waiting" status is pretty much 'waiting for a cancellation email'.
It's no surprise really, and MWave hasnt done itself any favours with this deal.
We should "fulfill" MWAVE tomorrow! I will call to find out how many they sold at $30.
Hours of Operation: Monday - Friday / 9:00am - 5:00pm (excluding public holidays) Sales Hotline: 1300 727 446
Bastards cancelled my order also >:(
Same here. I paid from PayPal and I received all the confirmations from Mwave as well. But then now I have received an email from them saying that my order was cancelled. I managed to submit my order by 2.01 p.m. My work colleague sitting next to me submitted his order about 1 - 10 minutes after me and he has received his router this morning.
The difference is that he paid from Credit Card and I paid from PayPal. So that means even if you submit your order earlier they Cancel it if you had paid it from PayPal. If they had mentioned that in their web site I would have paid it from CC.
Well theres two things that make the credit card a more appealing transaction:
1. Higher bullcrap charge to process so MWave get a few bucks more
2. Harder to refund CC due to bank charge
Adding my voice. Got cancellation email too.
I knew attempting to buy this was not going to be easy, most companies will not have the infrastructure to accommodate the amount of people that logged on today nor would it be feasible to have the infrastructure in place for a possibly once off occasion. Just like with any website that has a massive discount or free stuff no matter what they do they are going to be swamped.
Also no one said that there was going to be 1,000,000 of these units, thus they only have a set amount that is bound to run out at some point. Now please remember that an advertised sale price is not a legally binding contract rather an opening bid to tender.
BUT I personally do think it's wrong to cancel an order that has been paid for but there is not always another option, im assuming it was a glitch on the server due to the amount of traffic. If my order gets cancelled ill expect a refund and an email apology and nothing more.
Im just telling it like it is, like it or lump it. Flame on.
**BTW no i dont work for mwave
It was in my basket BEFORE 2PM (11am WST) and I had received an email CONFIRMATION OF PAYMENT BEFORE 2:03PM. They may not have charged my credit card but they made some sort of confirmation of sale / purchase. Is there any legal action we can pursue against them, on principle?
I don't care how many they really had, making a purchase within the first few minutes of the sale and having that transaction complete should stand for something, and they should honour (even at a cost). If not can Ozbargain blacklist them from Ozbargain? That would be some sort of retribution.
No legal recourse mate, because they havent done anything wrong.
People often get confused thinking that when a company advertises online and you decide to buy the item that it's somehow "offer" and "acceptance"… but its not.
It's "Invitation to treat".
The "offer" part comes from you when you offer to buy for the advertised price by giving your purchase details. The company still has the right to "accept" your offer (or decline it in our case).It's the same when you go into a shop and buy an item.
If it's on the shelf, it's an invitation to treat. You go to the register and 'offer' to buy it. The retailer is under no obligation to sell the item to you (just like you are under no obligation to buy it just because its in your trolley).The only real course of action is to prove they didnt have a reasonable amount of items available to purchase…. but good luck with that.
They are shooting themselves in the foot PR wise, but legally theyve done nothing wrong.
I just know I wont bother next time with MWave and go elsewhere, no biggie.
The real question did they have sufficient stock to reasonably meet demand, ie: was it a case of bait advertising. I don't think "limited stock" fully them indemnifies them against not having reasonable stock.
I would say no. My order was processed by 2:15pm and then got cancelled.
See: http://www.accc.gov.au/content/item.phtml?itemId=836386&node…
I agree…. I dont think they had anywhere near enough stock. My order was cancelled and I received a confirmation email at 1.58pm, so it's not like I tried to buy half an hour into the deal or something.
But again, proof is what is needed.
If they only had 5 items available for purchase, then its most certainly bait advertising- but unless you know someone at MWave who's prepared to hang them out to dry, it's not going to happen.Also, it would be very hard for MWave to claim ignorance when offering such a deal… they basically advertised the item for $0. Of course demand would be huge on such an offer, and going by the 200+ votes just on this site (and ignoring the other bargain sites that would have also caught wind of this deal), hundreds or people would have registered their interest in this item. Not having sufficient quantities (and then not offering rainchecks) definitely raises big questions when not satisfying reasonable demand.
10, 15, or even 50 items wouldnt be classified as 'reasonable'…. as they started advertising this special days earlier via email (and their mailing list would be thousands).
But, proof is still needed.
I don't think it matter. They needed supply to meet demand. They did not have it.
The ACCC says "If demand exceeds supply, businesses should respond quickly to ensure customers end up in essentially the same position they would have been in had stocks been adequate. Offering rainchecks ensures that consumers may still get the special deal even though the current stocks have run out."
ok… so lets start a class action against them then ;).
Continuing the analogy of walking into a physical store…
If an item is in my shopping cart, its off the shelf. No one can buy it unless I put it back.
How can they explain "sold out before we received your order" if I had it in my shopping cart at 1:57 PM?Ok, we are in a physical store…
Yes you may have put that item in your shopping cart, and yes it's off the shelf. So what? Of course someone else can buy it- because you dont own it, the store does. Until they give you a receipt, you have no more rights to that item than me.
It wouldnt be very nice of me to take the item out of your trolley (it would be down right rude), but that's all it would be. For instance, you're waiting at the register like a normal person does to pay for your items. I walk past you and everyone else in the queue, pick up your items out of your trolley, get the lady to scan them, pay for them, then walk out. Now… that's inconvenient to you, but no law has been broken. Its up to the lady to say "sorry sir, I'm not selling you these items". She can refuse to sell me any or all of those items based on my actions, but if she doesnt- well thats bad luck for you (and very poor customer service).
The trolley is just a "holding device" for convenience when purchasing multiple items. Putting something in there doesnt obligate you to buy or give you special rights to the item, and technically doesnt stop anyone else taking items belonging to the store (different story if they take a handbag or something though). Because you know what would happen if someone did? You'd curse at them for wasting your time, and go back to the shelf for another one. Or you could protest to the store and explain what happened (especially if there are no more sale items on the shelf). But it would be up to the store to refuse to sell the item to them, not you.
And further to your last bit about 1.57pm etc…. again, the store can refuse to sell you any item. They are under no obligation to sell you anything. The pixels you put in your imaginary cart online is just a graphical representation of the item you intend to purchase. It's not a guarantee that the physical item is available for purchase. A physical shop could refuse to sell you a physical item too! Just because its in your trolley, doesnt mean they have to sell it to you. It's faulty, its no longer on sale, its the display model, its been reserved for someone else… any reason at all. You cant force them to sell it to you, just like they cant force you to buy it.
I'm not sticking up for MWave btw… my order was cancelled too. Just highlighting who owns what and when in a transaction.
Wow i had a lecture on this stuff yesterday.. you sum it up quite nicely!
Taking Business Law 100 at Curtin by any chance? This would be a good case study or discussion point. What about Business Information Systems 100? Do you think their information systems and technology infrastructure will help them create business value and gain competitive advantage (and address buyer power)?
Nope :P
I too got the cancellation email. But I know for sure that they had the stocks when I submitted my order and got the confirmation. I had even printed the confirmation screen, when my colleague started putting the order. However he received his router but I had received the cancellation.
I have confirmation email from mwave and paypal. The transaction is still shown in my credit card but the refund is not in yet.
Protest in front of MWAVE this weekend!!!!!
Protest in front of MWAVE this weekend!!!
Protest in front of MWAVE this weekend!!!!!
Protest in front of MWAVE this weekend!!!The Chant..
We want our router!! WHEN DO WE WANT IT!! NOWWWWWW!!
We want our router!! WHEN DO WE WANT IT!! NOWWWWWW!!!!
We want our router!! WHEN DO WE WANT IT!! NOWWWWWW!!
We want our router!! WHEN DO WE WANT IT!! NOWWWWWW!!!!no one actually do this, i dont want to be marked as an organised crime or some shit..
Sounds like occupy Mwave to me lol
We could always organise another denial of service attack for the next rush hour deal
How about starting a MWAVE2012 viral video & worldwide rally on 20 April?
Is it possible that postings be required to provide details of the number available (at least a good estimate) especially these one in advance? Surely Mwave new exactly how many they and/or the supplier had in stock.
mate , they dont give a dam how human beings feel..I got cancelled order and refund..
Just money, money… Call yourself MoneyWAVE.com.auTake you money to your own grave……
No idea if mine is going to be cancelled. Got invoiced and that but still order is 'processing'.
Why did they allow the item to be added to cart and paid for, wasting so many people's time, when even someone who ordered at 1.58pm couldn't get one in time???
Stupid mwave!
Placed an order at 2:07pm, paid by paypal and thought today was a good day… but then my order got cancelled :((
They should sell us the Linksys E2500 for $30, as a substitute:
http://www.mwave.com.au/sku-46040475-Linksys_E2500_-Advanced_Dual-_Band_N_Router-_up_to_300_Mbps_2_4_GHz_4x_Ports_W
You'll probably find they are just waiting for payment to be processed.