Don't Order from Techfast or Luke at Techfast

L[Deactivated] on 25/10/2021 - 15:11
Last edited 25/10/2021 - 17:28 by 1 other user

Dear Ozbargain,

Writing this post to warn potential buyers not to order from Techfast.

I ordered a PC from Techfast and I ordered a computer with a Nvidia RTX2060 graphics card, I even put it in my order notes specifically. What I received is a Nvidia RTX2060 MINI version.

Would you be happy receiving a different graphics card than you ordered? At no point in the purchase process before or after was I made aware of this, even after putting in order notes. I would have declined to use Techfast if I was notified.

The two cards are completely different, they have different sku codes (barcodes) meaning the manufacturer treats them as different products! They have a different physical size and different fan sizes. They have different web pages Both these factors affect cooling and resale value

The response from the merchant and their bank have been dishonest and false. They continue to say they are the same card.

I'll leave both product pages and let you decide if you think they are the same card.

Galax 'RTX2060 Mini' ( https://www.galax.com/en/graphics-card/20-series/2060-series… )
Galax 'RTX2060' ( https://www.galax.com/en/graphics-card/20-series/2060-series… )

Edits: Techfast shills are downvoting all my comments, what a suprise

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Comments

        • pharkurnell on 25/10/2021 - 20:12

          LOLOL!!!

        • mountaineer on 25/10/2021 - 22:41
          +2

          The elephant one is not exactly a good example, the elephant is not relevant to a PC order, whereby GPU model is very much. OP requested and the least TF can do is to advise the OP he is getting a mini version, and check to see if OP would like to proceed. It is about informed decision. Should TF make it clear, it is a 'mini' version and OP still went ahead to order and then compliant, it is his problem.

          • Jabob on 27/10/2021 - 10:01
            +1

            @mountaineer: No clue what OP actually requested though. From the sounds of it he didn't actually make any request and is just annoyed now because it doesn't have as much resale value as he wanted.

            • mountaineer on 27/10/2021 - 14:24

              @Jabob: I was simply saying OP has the right to be told exactly what he is buying, if the "mini" is indeed an official thing, not his own 'invention" that is. What is the purpose of his purchase is up to him not up to the seller/TF. It is his money he surely can be annoyed about the resale value, which I don't think is unfair.

              • Jabob on 27/10/2021 - 15:04
                +3

                @mountaineer: There's a difference between getting something different than was ordered, and getting someone thing didn't want that is still within the parameters of what he ordered.

                Techfast are cheap because they just use what is available and don't guarantee a particular model.

                The mini is just another model of the card. There are hundreds of different RTX 2060 models, Overclocked, different fans, different form factors, they all use the RTX 2060 chipset.

                • mountaineer on 28/10/2021 - 12:45

                  @Jabob: I will respectfully disagree. It is true that there are many different versions of the 2060 out there and they all use the same chip, but there is also the fact their prices/value are vastly different and that is what caused OP's complaints. And it appears to me TF is taking advantage of this vanities of models- not illegal but I won't call it ethical - as TF tends to create such an impression that a 'full-size" 2060 has been used - especially when OP made this request on his order. What TF could/should have done is to tell the OP what he thought he would get is different from what is being installed, and the let the OP to make the final decision. It is hard to argue TF doesn't know what OP was referring to.

                  • qazwsx on 28/10/2021 - 16:36
                    +1

                    @mountaineer: mountaineer, you've got it incorrect. TF selling a system, not parts. As long as the system includes what they say it includes, and the system works, then it's ok. Just like what HP, dell, Lenovo and any other OEM does. TF has not said anything about the GPU - whether it's full size, overclocked, no of fans, power draw, performance or value. All they gave was the name of the GPU, and they delivered that GPU in a working, functional system. Job delivered. There is nothing unethical here - I would say that GPU that OP got is still better than the OEM 2060 trash that dell, etc give in their prebuilds.

                    If you want control over parts, or you want specific parts, then buy the parts. Or buy from someone who will guarantee the individual parts in a pre-built system.

  • kaikor on 25/10/2021 - 18:25
    +2

    Think if you want to see every single parts exactly what you get, maybe go with someone like this shop:
    https://www.aftershockpc.com.au/

    • aoeueoa on 25/10/2021 - 19:04
      +3

      Nice name for OP to shop at after the shock of his TF order

  • badonde on 25/10/2021 - 18:33
    +4

    Understand you're annoyed but honestly they specifically don't state which components you will get - only a brand name.
    A 2060 Mini is the same as a 2060 - it is not lower performing.
    Much like if you ordered and got a blower card - technically its the same GPU

    Think OP is overreacting quite a bit to this.
    I've ordered from them before and I wouldn't be surprised if I got a mini GPU. It's whatever they have on hand / cheapest at the time and you know that when purchasing it.

    If I'm ordering a prebuilt from a company that doesn't specify the exact model, I'd expect anything from mini, to a blower, to the world's worst fan setup. It is just the nature of that business.
    And in general - you get the crappiest possible SKU that is still technically that spec.

    To suggest anyone that disagrees with you is a techfast shill is pretty extreme!

    • omguleh on 25/10/2021 - 18:40
      +10

      Then it wouldn’t fit into his narrative. If the SKU or barcode isn’t listed on the invoice/advertisement then the OP got what was advertised. Probably why they are hesitant to upload the receipt.

  • randomusername2017 on 25/10/2021 - 18:35
    +4

    Not such a lucky dip eh…

    Can't flip the mini as easily….

    When you're done with Techfarce can you please sort out Dell and their scandalous inclusion of oem gfx cards.

    • FireRunner on 25/10/2021 - 18:50
      +1

      The proprietary PSU and motherboard are the bigger problem with Dell (and some other pre-built PC brands)

      • OMGJL on 25/10/2021 - 19:00
        +1

        Agreed, what I expect from OEM is they doesn't need to use the best parts out there, at least make it replaceable, especially PSU.

        Motherboard usually get outdated together with CPU so as long as the screw hole/jump wire/cooler mount on the case is the same as a generic board, I am all happy.

  • HaveANiceDay on 25/10/2021 - 18:36
    +4

    You ordered an RTX 2060. You got an RTX 2060. The Mini is really just the model name of it. Your complaining is basically the same as complaining about getting an RTX 2060 rather than an RTX 2060 PLUS EX WHITE

  • jugsy on 25/10/2021 - 19:07
    +1

    Hmm normally you don't get to just pick your model in the order notes.

    I've had two builds from them and a few friends bought from them too, no issues here

    They clearly disclose what parts are a set brand and what gets assigned randomly. They don't use unreliable SKUs cos it's a pain in the arse for them. I have no issue running lesser known brands for years

  • CrazyBargainCatcher on 25/10/2021 - 19:30
    +10

    Ok, I’m going to be a kind of harsh here. The description never said what version of the card you were going to receive, I understand if it says Aorus 3080 but you received a Eagle 3080, if that was the case. I understand. However to the best of my knowledge, you never asked for a full size card nor clarify what version of the card you were going to be recieving, if you were so anxious to squeeze out every last bit of performance, you should have emailed them asking what versions of the card they had. But you didn’t, that’s like saying I bought a BMW 3 Series, you nor the ad never specified which model (330, M3 Etc) they had/you receiving so they just gave you whatever they had in. So stop crying about it and suck it up. Matter of fact, 3060Ti Mini ITX are selling for $1-200 more. That’s because you have to squeeze more components on a single board. So yes, you might lose 1-4% gaming performance. But why whine because of it, you never had the initiative to ask. So that’s your problem, suck it up, move on.

  • airtime on 25/10/2021 - 19:41
    +11

    I have never bought anything from Techfast and I have no interest in how successful the company is. I also wouldn't buy a Techfast PC because of their business model; as others have mentioned, it is a lucky dip and you get the cheapest components that meet the advertised spec.

    However, you OP, need to take a deep breath and understand that you got what was advertised. If you didn't want a specific type of card, then you should have ordered a bespoke PC and specified exactly what you wanted. However, that is not what you did. You chose to roll the dice with a Techfast deal and now are behaving like a spoilt teenager because you didn't receive the exact type of card you expected. Trouble is in this case it was an unreasonable expectation. There is likely a very good reason you don't want to share what you put in the order notes and that is you know it doesn't support your case.

    You aren't going to get many people here agreeing with you and saying 'bad Techfast', if you want to take it further go to the ACCC or your state consumer watchdog for their advice.

    People have responded negatively because you are so triggered that you snap at any post that doesn't support your position.

  • Goliegosh on 25/10/2021 - 19:51
    +3

    Can we see the invoice with all your details blocked out?

    • pharkurnell on 25/10/2021 - 21:55
      +8

      what and cancel the faux rage?

    • Eeples on 30/10/2021 - 08:37
      +1

      I want to see the date on the invoice.

  • Heaps for Cheaps on 25/10/2021 - 19:56
    +4

    " At no point in the purchase process before or after was I made aware of this"
    Are you not aware of it now?

  • raptormesh on 25/10/2021 - 20:05
    +1

    In summary it's highly recommended to avoid Techfast if you're an enthusiast and are picky about your parts.

  • Pelicannn on 25/10/2021 - 20:32
    +7

    OP if it makes you feel any better, you can get away with saying it's 10mm bigger than it really is, most girls won't notice.

    • Revrnd on 25/10/2021 - 21:21

      It's not the size, it's how OP uses it that counts.

  • Slo20 on 25/10/2021 - 20:36
    +5

    I would take this as a life lesson and move on. You now have the knowledge going forward of specific questions to potentially ask for future pc builds. Looking at your history you bought a pc from Luke @ Techfast in August 2020 and were obviously happy enough to be a repeat customer less than a year later.

    I get that it sux to feel like you’ve been jibbed but don’t let it drag you down.

    • capslock janitor on 26/10/2021 - 09:16
      +1

      I need a wholesome mate like u

    • TilacVIP on 26/10/2021 - 15:36

      And here, some of us are thinking this is recent.

      Makes you wonder why the OP is having a dummy spit after a year???

      • iknowtj on 26/10/2021 - 21:35
        +4

        Because it was time to flip the GPU.

  • jonagrah on 25/10/2021 - 20:40
    +6

    I would love a 2060 mini for my ITX build.

    Would you swap for a full size 1660Ti?

  • Hardly Normal on 25/10/2021 - 20:44
    +7

    To provide a viewpoint from the other side of the fence. I purchased a TechFast system and couldn't be happier.

    I used https://www.ozbargain.com.au/node/602202 and bumped up the motherboard and RAM. Expected to get a 2X 3070 but got a 3X instead. Rebuilt it in my old case and it has been rock solid. It was the first time I ever purchased a pre-built and I have no regrets. At the time is was rare to get a 3070 for $999 by itself so it made sense to go the pre-built route and upgrade my old Haswell rig for not much extra.

    TechFast makes it clear that they don't guarantee the video card brand or form factor. If you were concerned about it you should have shopped elsewhere. Pretty much every single one of their OzB deals has comments discussing this as well so my sympathy is limited.

    • SnowDragon on 26/10/2021 - 08:32
      +1

      I got the exact same deal - got the Gigabyte Eagle 3070.

      Friend ordered a similar deal a few weeks later and got GALAX 3070. Luck of the draw!

      • capslock janitor on 26/10/2021 - 09:18

        Guess the costs would equalise in the end then

  • myKidsPwnedU on 25/10/2021 - 20:45
    +9

    Gonna be a rebel here and take OP's side. I have been a happy TechFast customer in the past. But if I had a mini graphics card swapped for a normal form factor graphics card, I'd be pissed.

    I know it's the same GPU, but I think a mini form factor is something they should specify if they are going to swap it in. I feel that if you ordered a 2060 you have a right to expect a normal form factor unless it says specifically that it's a mini.

    Just like you wouldn't expect to get an ITX Board in a normal case unless it was specified (I gather they specify MoBo model so this is hypothetical but you get the idea).

    All the rage and failure to post the order (with personal info redacted) has not helped his case, but in fairness I do think he has reason to be upset and I'm not sure the "oh well you got what you ordered" argument is rock solid here. To those people I'd say, would you really take that position if it were your PC?

    • Narull on 25/10/2021 - 23:29
      +4

      I think the problem and why the OP doesn't want to post any proof is because the techfast deals always say something like "GPU make and model may vary", so really all you're guaranteed is a 2060 of some form, mini, full, whatever they got is what they send, it's not like they tried to deceive the OP, just the OP expected to get a good grab from the lucky dip.

      • greatlamp on 26/10/2021 - 08:54
        +4

        Who says they didn't.

        I can understand being annoyed if it was a single fan mini card, but this 'mini' card is dual fan. In my book this is a decent product.

        There's probably plenty of 'full size' 2060 models which perform the same or worse.

        • Narull on 26/10/2021 - 13:32
          +4

          Well the OP refuses to post any proof saying they didn't is what I meant. I agree the dual fan mini is fine but the OP is making claims then refusing to show the invoice with details blanked out or copies of emails etc.

          OP got what they ordered imo.

    • gromit on 26/10/2021 - 09:38
      +1

      yes I would take the same position if it was my PC. To be honest many of the mini cards are better than the full size counterparts, but regardless he got what he ordered and obviously was perfectly fine with it for a year and is only now whining as that card doesn't have quite the same resale value. I personally don't order from Techfast specifically because I like to know exactly what I am getting before I part with my hard earned. TechFast have decent cheap deals, they do so by putting in whatever they have available at the time that meets the spec and this card certainly meets that spec(unless he has something seperate from them telling him he was getting a different card).

    • Eeples on 30/10/2021 - 08:40

      Would you not notice for a year but then when deciding to sell it complain about it then?

  • UFO on 25/10/2021 - 21:00
    +5

    OP, you got something different to what you expected… I get why you are annoyed with that.

    The big question though, is what made you 'expect' that you would get a full sized card?

    They didn't advertise a specific model or size of card, they simply advertised the chip used on the card.

    You may have "put it in your order notes", but did you specify and then confirm that particular point with them before purchase?

    You've assumed, and there is your fault.
    You can't assume anything. You had the foresight to predict a possible issue, so you put it in the notes. Great… but not good enough. If you were that concerned about that level of specificity, that should have definitely been confirmed in writing prior to payment.

    They haven't done anything wrong. They've been very general in the type of card you would receive, other than to specify the chipset. No brand, no size, no colour, no fan sizing etc.

    If you wanted a very specific card, that's on you for paying for a product before confirming it.

    Lesson learned, move on.

    • caitsith01 on 26/10/2021 - 00:42
      +1

      The big question though, is what made you 'expect' that you would get a full sized card?

      Surely anyone with any familiarity with PC gaming parts at all is going to assume that any card is normal/full sized form factor unless the contrary is specifically stated somewhere?

      • qazwsx on 28/10/2021 - 16:58
        +1

        The expectation comes about because familiarity will tell you small form factor parts tends to attract a premium for the extra engineering required - it would be unusual for a low cost supplier to use these more pricey parts. Like itx mobo v matx/atx, or SFX PSU vs ATX.

        But in saying that, that doesn't mean using an SFF part is such an egregious deviation that you have legal remedies. There are understandable reasons for a PC builder like TF to use SFF-type components instead (eg promo pricing from supplier, or availabilities).

        So just because your expectation is it will be full size doesn't mean getting a SFF part instead constitutes misleading advertising, bait n switch or whatever is being accused here. You might be a bit miffed, a bit surprised, a bit disappointed - sure - but not to the extent OP is carrying on. After all you ordered an unspecific 2060, you get a 2060 - transaction done.

  • bobbified on 25/10/2021 - 21:15
    +3

    Firstly, I know jack-all about graphics cards and I can see in principle why a customer might be angry in this situation.

    There's lots of comments about the two items "being the same", but no-one seems to have actually mentioned the price.

    Are the prices the same on both those things?
    If they're different prices, which one is worth more and which one did you get charged for? Do they itemise the prices on the receipt?

    • RobBoss on 25/10/2021 - 21:37

      A valid point but don't forget that Techfast doesn’t necessarily sell their PC at a “non-mini” GPU price either

      • bobbified on 25/10/2021 - 21:40

        I'm just wondering what the direct comparison between the prices are. If they're truly "the same", then I'd expect that the prices be the same. If the prices are not the same, then I'd say that there's a valid reason the OP is pissed (if they charged for the more expensive one, but shipped the cheaper part inside).

        • ATangk on 25/10/2021 - 22:30
          +1

          They're not the same. I believe the mini was released at a higher price by $10 (maybe its like ITX being super expensive compared to ATX, or just supply). In any case, the cards wont perform the same at max load due to thermal performance differences. Its not quite the difference between a 3 fan vs a 2 fan card, but you're still losing maybe a few % points difference.

    • TilacVIP on 26/10/2021 - 16:21

      Generally, bigger cards perform a bit better, and have better cooling. On top of that, I prefer the look of the bigger cards and I like using mid to full size cases, so a mini would not look the part in my type of builds.

  • dcash on 25/10/2021 - 21:16
    +5

    It sounds to me like OP is attempting to compensate for something… or lack thereof!

    • TheBird on 26/10/2021 - 02:36
      +1

      Not with a mini he ain't.

  • RobBoss on 25/10/2021 - 21:33

    Oh no not the mini, you would at least expect to get the RTX2060 Pro Max… OP the so-called “mini” RTX2060 doesn’t exist, this is not an iPad. It is a branding rather than a model. At its core (pun intended) RTX2060 is a RTX2060. I can see your disappointment though given that thermal is gonna take a hit.

  • Opal21212121 on 25/10/2021 - 21:36
    +4

    It will perform pretty much identically, sure you might have higher thermals, but Galax isn't known for the best cooling, power, clocks etc. anyways. Sure you didn't get what you paid for, but I'm pretty sure they would say they have a disclaimer that products may differ slightly than what is listed or something along those lines.

    Sources:
    https://www.youtube.com/watch?v=KDYjeuH3OO8
    https://forums.tomshardware.com/threads/mini-rtx-2060-vs-nor…

  • Void on 25/10/2021 - 21:49
    +1

    You should've expected that. Prebuilts 99% of the time will come with the cheapest cooler available. Heck mine was an MSI MECH that ran 3000rpm on 90mm fans.

    Can't blame Techfast, they never said it would be a full sized 2060. Always expect the worst case scenario.

    • pharkurnell on 25/10/2021 - 21:56
      +3

      or ask questions before ordering…

      • Xistn on 26/10/2021 - 08:43
        +2

        Imagine a world that asked questions BEFORE hand… how to kill a Karen!

  • pformag on 25/10/2021 - 21:50

    I'm supprised you didn't mention you won't get the vaccine.

    pformag on 25/10/2021 - 21:50 (Collapsed - Offtopic. Show)
  • mick123 on 25/10/2021 - 22:03
    +16

    Cheers, will avoid Techfast and get a different antihistamine like Zyrtec or Claratyne instead..
    Thanks for the heads-up.

  • ribze1 on 25/10/2021 - 22:04
    +5

    You got what you paid for.

    Life lesson, build your own PC so you can source your own parts.

    • DASHCAM NOW DUDE on 25/10/2021 - 22:11

      People are sleeping on laptops. That's where all the value is this generation!!!

      • ATangk on 25/10/2021 - 22:31

        Laptops in no way perform equally due to their power limitations.

      • Ryballs on 27/10/2021 - 03:34

        People are sleeping on laptops.

        That doesn't sound very comfortable..

  • sir-screwball on 25/10/2021 - 22:15
    +8

    Meh, I actually agree with this guy. If I were in his position I'd probably be pretty pissy about it too.

    Doesn't mean I won't recommend techfast in the future as I generally find them to be pretty good to deal with but I will absolutely caution anyone I refer their way that their generic descriptions need to be taken as the worst possible option by default.

    • Narull on 25/10/2021 - 23:31
      +1

      That's the trick, their deals always say something like "GPU make and model may vary", it's a lucky dip, should always assume will get the shit prize not the good one.

      • TilacVIP on 26/10/2021 - 16:23
        +3

        Precisely why me and a few others would never buy from them. I do not like their business model and lack of transparency, but then again there are enough happy Techfast customers. What makes the world go around.

        • Narull on 26/10/2021 - 16:27

          Personally, couldn't agree more, I like to know what I'm getting that's why if I'm buying a build I'm using something like a pc part picker. But hey some people like to roll the dice to save money and this is whatcha get, plenty of average joes out there it is fine for I guess, each to their own, but this one is totally on the OP not techfast.

        • ribze1 on 26/10/2021 - 20:21
          +1

          I feel that Techfast and similar firms are made for people who don't nitpick like OP.

          As i said in a previous comment if you care so much source your own parts and build your own PC, or pay someone like MSY to do it.

      • burns13 on 26/10/2021 - 19:22
        +1

        Its not really a trick. The company openly states the parts are subject to availability. Therefore you get what you're given. That is plain and simple. I've seen plenty customer feedback happy they got a superior brand while others like OP getting pissy their budget PC build is not to their expectations.

        • Narull on 26/10/2021 - 19:36
          +1

          I didn't mean trick in that form, more the 'saying' form, 'that's the way it works' 'what's what it is', my bad on the phrasing.

          I don't think techfast are deceiving anyone at all, they tell you whatcha get.

    • badonde on 27/10/2021 - 13:51

      Agreed - when buying you will 99% of the time get bottom of the barrel stuff.
      But they used to be so cheap it was worth it (pay RRP for GPU and get a full system)

      Nowadays they are pretty poor value

  • TheMindsetTraveller on 25/10/2021 - 22:21
    +12

    So bought a 2060 and received a 2060.

    /close thread

  • 2024 on 25/10/2021 - 22:30
    +1

    Sounds like you made a request for a specific GPU, and not a specific card. They fulfilled your request.

  • pharkurnell on 25/10/2021 - 23:03
    +7

    Anyone else think this didnt go down like OP hoped:?

  • randomusername2017 on 25/10/2021 - 23:30
    +7

    Curious as to why you waited 3 months to post the PSA… resolution not to your satisfaction? … thinly veiled malicious attempt to leverage a desired outcome or just sour grapes…

    • HeyHeyHeyIsItADeal on 25/10/2021 - 23:52
      +7

      mods should just outright close this thread. Anyone that disagrees with him, he just calls em shills. It's like talking to a brick wall. Waste of time.

      • randomusername2017 on 26/10/2021 - 00:36
        +2

        …. assuming the OP is male?… sure likes to b*@ch though..

    • Canberralad92 on 26/10/2021 - 07:05
      +4

      They've owned the PC for over a year.

  • Butt Scratcher on 26/10/2021 - 00:24
    +3

    Sorry OP, but I agree with most people here. You paid for a 2060 and got a 2060.

    You're not doing a very good job of convincing people here that Techfast is in the wrong.

    I ordered a PC from Techfast and I ordered a computer with a Nvidia RTX2060 graphics card, I even put it in my order notes specifically.

    This is about the only thing that might convince people, but you are oddly ambiguous about it. The rest of it discussing about SKU's which is completely irrelevant, because presumably there isn't any mention of what SKU you will get. So it's hard to make a case that you should get this SKU, when all you are promised is an rtx 2060.

    Dismissing people who downvote you as shills don't help either

    I can see why you are crossed about it though, one of the difference between the mini version and non, is the RGB

  • caitsith01 on 26/10/2021 - 00:46
    +2

    What is this, a graphics card for ants? It needs to be at least… three times bigger.

    Kinda agree with OP here. If what was specified was a 2060 graphics card then I think it's reasonable to assume it's nothing funky like a 'mini' version of the same. I think the whole 'lucky dip' concept is fine, but if there is a chance you'll get something unusual then it's on the retailer to make this clear to the customer before they part with their money.

    Also if OP included a specific request with his/her order in the notes, then the retailer don't have to comply with it but they can't just ignore it, their option at that point is to cancel the order.

    That said who knows what was actually promised to OP as there doesn't seem to be any order info posted. And I suspect if Techfast had cancelled the order we'd be reading a similar rant about that…

    OP should probably learn the very basic skills involved in building a PC and/or order from a place that uses specific parts, but also realise that this will involve considerable additional cost. There's a reason Techfast is super cheap.

    • cwongtech on 26/10/2021 - 01:27
      +10

      Read my comment here

      That said who knows what was actually promised to OP as there doesn't seem to be any order info posted. And I suspect if Techfast had cancelled the order we'd be reading a similar rant about that…

      It's from this deal

      Look at the timeline, what OP has posted, the information available, and make up your own decision whether OP is justified to rant (1 year after owning their system)

      • maxyzee on 26/10/2021 - 02:35
        +5

        Yeah. It seems the real reason as to why he doesn’t want to show the invoice is because it’ll reveal the purchase date. Which was in 2020. There haven’t been any 2060 deals for quite a while now.

        Me thinks the OP’s been using the system for a year and now wants to flip the GPU to take advantage of the current market conditions and make pretty much the entire system free but is salty cos he now realises the mini version doesn’t fetch as much as the regular version on the open market.

        • Zachary on 26/10/2021 - 17:25

          Holy crap, 2060s go for $999??? I remember getting a 2080 super for about this price….

  • TheBird on 26/10/2021 - 02:45
    +8

    I'm surprised you bought from Techfast… There's a thread on here saying don't buy from them…. Especially from Luke. Maybe you should have read this thread before you bought from them. It was posted ages ago… or at least, after reading this thread, it feels like it was ages ago.

    I've notified the ACCC to expect your call. My mate Luke (who used to work at Techfast before his boss read this thread and died after catching Karens Syndrome) will be more than happy to talk you through.

    But seriously, what are thinking? Buying a 2060 for its resale value in a year? No one will be buying the 2nd hand 20x cards, they'll be buying the 30x cards cheap when the significantly improved 40x series comes out Q4 2022 and Intels new cards helped solve the shortage issue.

    • pharkurnell on 26/10/2021 - 09:32

      apparently he bought this moaning PC last a year ago, just got around to stomping his feet

  • Mikeyy888 on 26/10/2021 - 06:15

    Wow going around and round in circles it seems… He got what he ordered… If you asked for a hamburger you get what you get you didn't specify from which shop mate..

    It may seem slightly unlucky

    C Rd but technically they gave you what you ordered and nobody can deny that part as it is in plain english.

  • Canberralad92 on 26/10/2021 - 06:54
    +12

    OP is a bit of a turkey, I'd be a little annoyed but tbh if I really cared the GPU model iD be confirming with a rep before purchasing, or buy elsewhere where the model of the card is known.

    They also owned the PC and used it for a year before coming to slander the company.

  • Bob Svargis on 26/10/2021 - 07:21
    +3

    Has OP posted the invoice yet, so that intelligent people can form their own opinion rather than being subject to the raging character assassination of Luke from Techfast?

  • Skramit on 26/10/2021 - 08:25
    +8

    I'm with OP on this, not with the same amount of rage, but as a consumer the product you are receiving should match the avertising material expectations.

    In the GPU world, specs are important, size of fans, cooler and card layout are important for performance. IMO it's a little bit sneaky of TechFast to advertise 2060 and provide a 2060 Mini which will no doubt perform ever so slightly poorer.

    Mini cards are definietly in a category of their own when it comes to GPU, usually thermally limited than their bigger brothers specifically designed for ITX builds. If they have a stockpile of Mini cards, they should be upfront about it on their advert as good business practise.

    It's clear in TechFasts world that 99% of customers wouldnt even notice let alone care. They found the 1% here and I think OP has a point to be annoyed and ask for a replacement/refund.

    TechFast are usually clear on advertising material when their motherboards have only 2 RAM slots or are M-ATX in size (reducing features/functionality), the same should have applied to a reduced feature/quality GPU.

    • Narull on 26/10/2021 - 13:36
      +4

      Problem is the OP only noticed 1 years and 3 months after purchasing it and only because he wanted to sell it.

      The original deal doesn't list what 2060 you get, so he got what he ordered.

      • Skramit on 26/10/2021 - 13:39

        Oh I didn’t see the 1 year later but.

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