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1 Month Free Telstra 5G Home Internet ($85 Per Month after) with 1TB Data Per Month (Select Areas Only) @ Telstra

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1 Month Free Telstra 5G Home Internet ($85 Per Month after) with 1TB Data Per Month (Select Areas Only) @ Telstra
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rake on 04/11/2021 - 12:16 telstra.com.au (9770 clicks)
Last edited 10/11/2021 - 18:37 by 1 other user

Telstra has introduced new 5G home internet plans

$85 pm. 1TB Data limit
Minimum term - 1month
1st month free
Modem is included for new customers who stay connected for 24 months. If you cancel before 24 months you must return the modem in good working order

Advertised speeds:
378Mbps avg download speed (typical speed range 50Mbps - 600Mbps)
46Mbps typical upload speed (range 10Mbps - 90Mbps)

We're offering 1TB of data per month on our 5G Home Internet plan. You won't be charged if you go over your data allowance, but you will be slowed to 25Mbps. You can check your usage anytime on the My Telstra app. We'll let you know when you've hit 50, 85 and 100% of your data.

If you cancel your plan in the first 24 months your modem must be returned via our eParcel service (we will provide details in an email or SMS to you once you cancel) in good working order within 21 days of cancellation or modem fee will apply. Modem fee calculated as $29 x number of months remaining in the first 24 months.

Select areas and eligible customers only. Limited number of services available per post code.

Does not include a home phone

CIS - > https://www.telstra.com.au/help/critical-information-summari…

Update on 10th Nov:
There is a pop up on the page now explaining why some addresses are not eligible

Why can’t I get 5G Home Internet yet?
Telstra 5G Home Internet may not yet be in your area.
You may be in a 5G coverage area, but your address may not be getting the minimum download speed of 50Mbps required for 5G Home Internet to work.
The good news is we’re expanding our 5G home internet capacity all the time, so please check your address again soon.

Internet Broadband Telstra Wireless Broadband

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closed Comments

  • wildstone on 04/11/2021 - 12:54
    +2

    Is there a credit check required to sign up?

    • TomGum on 04/11/2021 - 13:04

      Most post paid services come with some sort of credit check.

  • ntt on 04/11/2021 - 12:59
    -8

    sorry OP, there is nothing with the deal, just let everyone know that Telstra support service is utterly crap now, it comes from who with them for 7 years.

    • onlinepred on 04/11/2021 - 13:32

      It actually is terrible, but still might be worth fighting through for a good deal.

    • ntt on 04/11/2021 - 15:04
      -1

      negs might be from Telstra staffs

  • shabaka on 04/11/2021 - 12:59

    1 month free with Optus as well

    unlimited data

    I don't have a line of sight of the tower but connection is pretty good. speeds are 1.5 - 2 times faster than what 4g was.

    waiting for NBN was the biggest mistake I ever made

    • Rifulreinhardt on 04/11/2021 - 13:01

      Only 2 times? Not worth it

      • shabaka on 04/11/2021 - 13:13
        +1

        what do you mean not worth it

        same price, more speed, unlimited data

        plus now I can flip the 4g modem on the eBay if I want to

        • Rifulreinhardt on 04/11/2021 - 15:22

          Good on you. 5g not available at mine

  • mandelbrot on 04/11/2021 - 13:09

    Can you configure the modem to 4g only? I get atrocious 5g speed at my place, but excellent 4g speed.

    • ujwols on 04/11/2021 - 13:13

      Just checked , don’t see such option.

      • StonedWizard on 04/11/2021 - 17:21

        @icantremember - I am on the Optus version of this plan. There's no 5G tower near me and I've been connected to 4g all this time.

  • umoddbro on 04/11/2021 - 13:11

    It's funny how they advertise such high speeds only to limit you to 1TB data. Its like giving you a ferrari but you're only allowed to drive in the city.

    • eug on 04/11/2021 - 13:37
      +4

      Some people only need to drive in the city.

    • spaceflight on 04/11/2021 - 22:41

      You can drive the Ferrari at full speed in the city, just not for long as the police will catch you

  • MaMan on 04/11/2021 - 13:14

    Failed at step 1…..

  • fLamous on 04/11/2021 - 13:16
    +1

    Weird, I'm in the coverage area for Telstra 5g but not for home internet 5g

  • Seraphin7 on 04/11/2021 - 13:20
    +2

    Alleluia! Perhaps, finally, there is a viable solution to getting off the $#&@ing NBN.

  • cloudie9 on 04/11/2021 - 13:24

    The address checker is not working.

  • clockz on 04/11/2021 - 13:32
    +2

    Have been on this since invite only. Amazing compared to the dogshit FTTN service I had. Averaging 600mbps down 90mbps up. Warning if you are playing competitive games that sometimes I've had random ping spikes to 155ms for about 30 seconds (ping is normally ~35 from Brisbane to Valorant servers). Seems to occur once or twice a night, unsure the cause yet. 1TB is tricky to manage but 25Mbps isn't terrible if you do go over (FTTN speed was <50mbps anyway for me). I use VPN port forwarding to access media server remotely. Next investment is a 5G antenna since these modems come with ports for external antennas.

    • No Child Support on 04/11/2021 - 15:11
      +1

      Thanks for confirming. I need the stable low ping which my shitty 30mbps FTTN provides

      • clockz on 04/11/2021 - 18:58
        +2

        Yeah I honestly have considered using Launtel for FTTN and paying for it on weekends when I play games then pausing the service during the week.

        • No Child Support on 05/11/2021 - 23:16

          Thats actually not a bad idea. A bit of work deactivating/reactivating Launtel broadband but worth it i reckon

    • bobzor on 04/11/2021 - 17:38

      Hey mate, do the antenna ports say what they are?
      SMA perhaps?
      Cheers

    • spaceflight on 04/11/2021 - 22:42

      Does this come with a dedicated IP?

      • clockz on 04/11/2021 - 22:52

        Short answer is no.

        Longer answer is: I'm using Port Forwarding with a Dedicated IP from my VPN provider.

  • Davbar24 on 04/11/2021 - 13:38

    Unavailable and I'm within 800m of a 5g tower oh well. Back to my FTTN :(

  • immu999 on 04/11/2021 - 13:42

    I am using this.. Though speed test always returns speeds what they are claiming but it fails to do certain tasks, especially in evenings and feels a bit lagged(sometimes too much) especially on mobile devices.

  • RNDM on 04/11/2021 - 13:44
    -1

    Seems like a pretty good plan, the data allowance is just ain't enough.

    But when I was previously using the Telstra 5G network, as my primary internet connection, I was pretty happy for 2 years or so … but in the last few months of the contract, the service degraded - this was 12months ago now though.

  • mrtee on 04/11/2021 - 13:44
    -1

    If this was 20$ cheaper if have it all day every day

  • payless69 on 04/11/2021 - 13:52

    Crazy! I am bracing for a very slow 5G . Back to the slow ages…

  • art-fanatic on 04/11/2021 - 13:56

    Does Telstra give you discounts on mobile plans if you have home broadband? I’m on Superloop and am wondering if I move to this plan if I may be able to get a cheaper SIM Plan. I think Optus do that kind of thing

    • DrKB108 on 04/11/2021 - 14:20

      No they don't. However, you may get a port-in credit ($10 per month) applied to your mobile plan. It needs to be negotiated via Telstra chat.

  • littlesoldier on 04/11/2021 - 14:02
    +6

    Feel ridiculous that mobile network is even faster than landline
    the NBN project is just a waste of money

    • eug on 04/11/2021 - 14:07
      +2

      If you're in an NBN FTTP area you can get gigabit NBN.

      • littlesoldier on 04/11/2021 - 14:10
        +1

        only around 30% of homes have FTTP connection
        and majority are with the worst connection type FTTN

        • eug on 04/11/2021 - 14:21
          +1

          They'll be upgraded. If it wasn't for the NBN, users would still be on… ADSL.

          Having both Optus 5G and HFC NBN at work, I prefer the stability of a cabled solution. Latency and packet loss is all over the place on wireless.

      • T-man on 04/11/2021 - 14:17

        I was on UltraFast FTTP NBN and it is still slower than this 5G Home Internet.

        • eug on 04/11/2021 - 14:19

          What plan/ISP were you on?

          • T-man on 04/11/2021 - 14:20

            @eug: Telstra UltraFast Plan, I cancelled and signed up for this 5G Home Internet, saving $70 per month.

            • eug on 04/11/2021 - 14:29
              +1

              @T-man: Looking at Whirlpool, people are getting fast speeds on that plan. Was your router or wifi AP able to handle the speed?

              saving $70 per month.

              That's great, although I would expect a 1TB plan to cost less than an unlimited one.

              • T-man on 04/11/2021 - 14:36

                @eug: I always use the provided modem by Telstra, so used Telstra Smart Modem Gen 2 for NBN and this new Telstra modem for 5G Home Internet:
                https://files.ozbargain.com.au/upload/60614/92083/img_1930.j…
                https://files.ozbargain.com.au/upload/60614/92084/img_1931.j…

                • eug on 04/11/2021 - 14:44

                  @T-man: Oh just checking as this was an issue mentioned by others on OzB in the past, on NBN you were definitely connected to the old modem over 5GHz wifi (or LAN)?

                  • T-man on 04/11/2021 - 14:54

                    @eug: I run the speed test on my desktop using an ethernet port.

                    • eug on 04/11/2021 - 14:56

                      @T-man: What speeds did you get?

                      • T-man on 04/11/2021 - 14:59
                        +1

                        @eug: NBN: roughly 700mb down and 140 up
                        5G Home: 900mb down and 100 up

                        • eug on 04/11/2021 - 15:05
                          +1

                          @T-man: Oh, 700Mbps. 5G advertised speeds are 50-600Mbps so I thought your NBN speeds were in the low hundreds. Telstra does say the typical speed for the Ultrafast plan is 700Mbps so that's right.

                          Now that the 5G plans have opened up, it'll be interesting to see what your 5G speeds will be in a few months time. At least there's a 1TB quota so you won't get many people hammering it endlessly.

  • JayMoney on 04/11/2021 - 14:06
    +7

    Just rang Telstra and the address checker is down, they couldn't even check my availability on their end

  • locky2912 on 04/11/2021 - 15:28
    +1

    Pretty silly it says not available in my area yet I know for a fact I live directly across the road from a 5g telstra tower lol

    • stumo on 04/11/2021 - 15:32

      Same. I have 2 telstra 5g towers within 300m line of sight and computer says no. I wonder if the address checker is just rejecting everything
      .

  • klownvandamn on 04/11/2021 - 15:39

    Sorry we are unable to check your address at the moment.

  • Junnyjun on 04/11/2021 - 16:04

    Went onto live chat this is the reason they gave me

    Not all addresses shown as '5G' in Telstra's mobile coverage maps will be eligible for 5G Home Internet. We want to make sure our customers have a great experience which is why the serviceability quality checker may show that 5G home is not available to customers who otherwise gets 5G coverage on their mobiles.

    Now, since FTTN is the only available technology type at the premise, I'm afraid we will not be able to provision this 5G Home Internet plan.

  • hamerix on 04/11/2021 - 16:36
    -4

    Tried 6 different addresses in different areas but it says not available. So ridiculous.

    • Fredfloresjr on 05/11/2021 - 11:29

      what suburb are you in?

      • hamerix on 05/11/2021 - 13:50

        I tried, Zetland, Rhodes, Wolli Creek, Kirrawee, Wentworth point, Kensington, none worked

        • bigbadboogieman on 20/11/2021 - 14:56

          It's stupid… Check number 68 on a street "Unavailable" then checked 68B on the same street "Available" bloody ridiculous.

  • Nohtyp on 04/11/2021 - 16:36

    THe address checker should be back now, i have managed to order one for my home, bye bye NBN!

    • hamerix on 04/11/2021 - 16:36

      What suburb you are in?

      • Nohtyp on 04/11/2021 - 17:17

        Ryde 2112 nsw

    • ChatPTG on 04/11/2021 - 16:40

      Yep checked earlier and it denied me, just checked again and it's available.

  • The J man on 04/11/2021 - 16:39

    Old address is able to get this deal, new address is not eligible.

    Pain…

    • the69thhokage on 04/11/2021 - 16:41
      +1

      exactly the same boat here :(

    • gladbear on 04/11/2021 - 16:43
      +1

      Try again, try a house nearby and then try yours again.

      I live in a townhouse, for example twnhs 15/3 ABC Street , it said not available, then I tried just simply 3 ABC street and it worked. then i tried 15/3 again and it worked

      • The J man on 04/11/2021 - 16:50

        I just did what you suggested, tried my neighbour's address, shows as available.

        Tried my address again, not eligible.

        To quote the Fresh Prince, "How come he don't want me, man?" :|

        • the69thhokage on 04/11/2021 - 16:52
          +1

          yeah same, tried some addresses around my area and they worked but not mine

        • maybe a bot on 04/11/2021 - 18:36

          You can order for one address and get it shipped to another

          Hmm

  • fakeshan on 04/11/2021 - 17:00
    +1

    Damn, I pay 85$ for 400GB in Toowoomba and looks like I'm getting ripped off. This offer does not work for me sadly.

    • Saura on 04/11/2021 - 17:25
      +1

      Internet mob ripping everyone off it sucks. They going to be crying once they loose a shitload of customers to starlink once it becomes mainstream with more plans, on-top of that more reliable and better ping

  • Grayfox on 04/11/2021 - 17:17

    Just signed up - thanks OP. Currently on aussie broadbands NBN and have been waiting for 5g to become available in my area 3174. Also means I can get rid of 2 modems and a crap load of wiring tucked in our tv unit.

  • Saura on 04/11/2021 - 17:23
    +1

    Jesus Christ it throttles at 25megabit? That's like default plan for people on NBN wireless holy shit that's not bad in the slightest. And it's cheaper than nbn wireless lmao god I hate isps

  • tessel on 04/11/2021 - 17:50

    Cheaper and faster than my NBN I have with Telstra. Feelsgoodman

  • branners on 04/11/2021 - 17:51

    Ooohh, tempting.
    Is the modem/router OK? I have NBN and have to be careful locating the router to get coverage upstairs

    • T-man on 04/11/2021 - 20:02
      +1

      Look for my comment above, the modem is good, better than the Nokia one Vodafone and Optus offering their customers.

  • wizzlesticks on 04/11/2021 - 18:19

    Na thanks, I'm waiting for 6G. =p

    • gerrys on 04/11/2021 - 21:34

      Pffftt. 6G is too slow. I’m waiting for 7G.

  • zombie hunter on 04/11/2021 - 18:30
    -2

    another 5g con job where only few can get. move onto the next bargain nothing to see here

    • maybe a bot on 04/11/2021 - 18:37

      telstra 5g reaches 75% of aussies

      i would rather be with this incompetent company than be with the rotting copper corpse of nbn

      • zombie hunter on 04/11/2021 - 18:48
        +1

        yes i agree but according to a rep on earlier post it going be limited per postcode

    • 4foxache on 05/11/2021 - 09:29

      Agree tried 3 different addresses in different suburbs in Melbourne not available… seems to be very limited

  • BaeSuzy on 04/11/2021 - 18:56

    5G works for parramatta, but modem wont let me. Damn you telstra!!

  • Pelicannn on 04/11/2021 - 19:07

    This sounds pretty good to me, I would like to know though, is this powerful enough to supply to a 4 bedroom home in all areas? two story so the footprint isn't that large.

    • mandelbrot on 04/11/2021 - 20:04

      You'd be better off using this 5g modem purely as a modem, and get a mesh router to provide wifi coverage for your whole house.

  • locky2912 on 04/11/2021 - 19:37

    Can this modem be bridged?

    • F1Maniac on 04/11/2021 - 20:03

      Apparently not (source: whirlpool) in anycase for mobile broadband you are behind cgnat… so port forwarding wont work

      • locky2912 on 04/11/2021 - 20:33

        Wow can't be bridged….. Wonder what I'll do with my orbi mesh system then

        • rysith on 04/11/2021 - 20:38

          I use mine with my orbi perfectly, changed from a telstra smart modem gen 2 to this and no issues at all.

        • Twix on 04/11/2021 - 23:57

          In the Orbi options configure Orbi as the Wi-Fi access point.

  • F1Maniac on 04/11/2021 - 20:04

    Ordered one too. Lets see how first month pans out side by side with nbn. Then send one of them packing

  • Edsanwong on 04/11/2021 - 20:23

    Do I need a router too?

    • Twix on 04/11/2021 - 23:59
      +1

      It comes with one.

  • cardiology on 04/11/2021 - 20:29

    If the current house address showed no service, has anyone tried an address a few houses away (that showed availability) and change the delivery address to your own house? Then set up to be used? How about the billing?

    • Nunoozy on 05/11/2021 - 11:01

      It’s not geo locked. The SIM card is locked to the Telstra tower that’s closest to the address. Just need to be connected to the same 5g tower.

      • Stuntdog on 26/11/2021 - 15:23

        Thanks for this info

  • robinsoa on 04/11/2021 - 21:22

    Well I'm on fixed wireless NBN that ranges from 5/5 to 65/7, fluctuated like crazy so despite the negatives of dealing with Telstra I'm in, thanks op.

  • CodeNerd on 04/11/2021 - 21:27

    Does anyone know the dimensions of the Modem?

    • branners on 05/11/2021 - 16:17

      I have not seen one (it is on order) but according to a review video I saw, it is the same height as the Telstra Smart Modem Gen 2 but a little thicker and wider.
      The Gen 2 is 80mm x 131mm x 213mm

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