This was posted 2 years 1 month 23 days ago, and might be an out-dated deal.

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100% Cashback on $5 Super Swap Gift Card for The First 1,000 Buyers @ ShopBack (App Required)

31417

Just saw this in the ShopBack app.

Another awesome bonus cashback offer from ShopBack. Who doesn’t like free money?

First 1000 buyers on March 14 at 3.14pm. Subsequent buyers will receive an entry to win $314 in cash.

  • Available on the ShopBack app only.
  • Offer is valid on 14th March 2022 from 3.14pm AEDT to 11.59pm AEDT.
  • $5 ShopBack Super Swap Gift Card to the first 1,000 buyers. All subsequent buyers will receive an entry into the draw to win $314 Cashback instead.
  • Limit one purchase per buyer.
  • $314 Cashback Draw competition terms can be found here.

Referral Links

Referral: random (3981)

$30 for referrer, $10 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback.

Exclusions: Any other ShopBack new customer bonus offers; Purchases from Uber, Kayo Sports, DoorDash, Hayu, Accor Hotels, Intercontinental Hotels Group, ShopBack Vouchers (Gift Cards), Woolworths Gift Cards, Circles.Life (list subject to change)

Related Stores

ShopBack AU
ShopBack AU
Third-Party

closed Comments

      • 62 * 5 = 310

      • +1

        They're a mathemagician!

  • +2

    Bloody hell, the sheer number of people here unable to read is shocking.

    If you bought it and didn’t get the voucher, you didn’t get ‘scammed’. You’ll still get the cashback. Only difference is that instead of getting a giftcard, you got entered into the draw.

    • I got scammed.

  • Just opened SB app, expected the deal to be over but saw the offer and purchased. Said I got 100% cashback this purchase.

    Easy as that?

    • +1

      Click on the voucher…

      • +3

        Matty will get a nice surprise :)

        • +1

          Haha yep should have read above. I'm feeling good that my spend of exactly $0 has purchased me absolutely nothing.

          I expect no less.

        • +1

          MattyD about to get the full D from SB!

    • +2

      Yes it's as easy as Pi. You just gave SB a fiver to look after for a few days! 👉👌

    • +1

      Please refer to my comment here.
      I will be copy/pasting this to all necessary comments as I cannot respond to each individual user at this time.

      Cheers!

  • +7

    So far so good experience with SB, so trusted this company,
    Didn't realize they can do such tricks to get $5 bucks out of everyone, yes it will be paid back later, but then no point of this exercise
    order completed, received confirmation, money deducted, but no voucher… now have to wait to get your money back.

    • +2

      I assume that if you win the $314 your tune will change?!

    • +1

      Please refer to my comment here.
      I will be copy/pasting this to all necessary comments as I cannot respond to each individual user at this time.

      Cheers!

  • +4

    is today 1st of April ?

    • +1

      Maybe this experiment of SB was meant for 01/04?

  • Weird, bought and got the voucher. Shows up in my purchases originally and I added to my preezee wallet but now checking it has gone from my purchase on the SB app ?
    Still in my Preezee wallet though

    • Did you tap "Mark Voucher as used?" It may dissapear from your "Deal Purchases" if you enabled the "Show available only" flag on the app.

      It has dissapeared on mine but I've already stored the voucher on Prezzee wallet and then used it for Amazon.

      • I did mark as used but that toggle doesn't bring it back. I have also marked other vouchers as used but they are still displayed.

  • +2

    actually, im happy to pay $5 for a once in a lifetime chance to read 3 pages (and more) comments on this threads…. priceless……

    • -4

      So all the Whingers of the thread lose 25c more than market worth of the card .
      End of the world .
      Change jobs so it doesn't effect you that much .

      • +1

        Change jobs so it doesn't effect you that much

        Probably commenting on this thread whilst they’re collecting a salary… the boss is footing the $5 bill haha

    • +1

      Please refer to my comment here.
      I will be copy/pasting this to all necessary comments as I cannot respond to each individual user at this time.

      Cheers!

  • +4

    Hit in the face by a Pi that's what this feels like. Well played SB well played indeed! 🍻

    • +1

      That’s irrational

    • +2

      Please refer to my comment here.
      I will be copy/pasting this to all necessary comments as I cannot respond to each individual user at this time.

      Cheers!

  • +5

    @gotyourback

    This is completely unfair and very confusing.
    Like most people, I tried multiple times at 3:14pm with multiple errors and technical issues at YOUR end all along until 3.18pm where I finally got one, I thought, with confirmation email at 3:18pm.

    I saw confirmation email and the voucher in my purchases in app and thought it was ok.
    Order No. R8PVXX-FZDR-G
    Purchased Date 14 Mar 2022, 3:18PM

    Then checking comments later here, I realise people had to click on purchased voucher to see you've got nothing… WTF?
    The voucher now show sold out but it was not when purchased it or when I received confirmation email so how does this work?
    At what time this was actually sold out?
    Do you have to open voucher once purchased to actually get it?
    Why app or confirmation email does not say it is sold out before (or even after) purchase?
    Very very disappointed!

    • +1

      Please refer to my comment here.
      I will be copy/pasting this to all necessary comments as I cannot respond to each individual user at this time.

      Cheers!

      • +1

        That does not answer my questions:

        • At what time this was actually sold out?
        • Do you have to open voucher once purchased to actually get it?
        • Why confirmation email does not say it is sold out after purchase?
        • +1
          • I believe this was sold out within a few minutes, I don't have the exact time unfortunately.
          • You do not need to open the voucher to receive the Competition entry, as it sounds like that's what you received - correct?
          • I explained the setup of this promo in the comment, it had to go through as a transaction in order to register the competition entry.
          • +3

            @gotyourback:

            Do you have to open voucher once purchased to actually get it?

            You do not need to open the voucher to receive the Competition entry, as it sounds like that's what you received - correct?

            I mean do you need to open voucher once purchased to get 1 of the 1000 available $5 vouchers?
            Because it was not sold out once I purchased $5 voucher, it only shows as sold out now I check it 2 hours later (and actually try to open it to get voucher code).

            • +1

              @Soulsnake: Upvote this comment so I know the answer to this question too.

            • +1

              @Soulsnake: No you do not, only the first 1,000 would've recieved a voucher that can be viewed.
              The remaining users received the voucher entry to the competition which will also be 100% refunded as Cashback.

              • @gotyourback: Hmm ok.
                You should probably say only the first 1,000 that can luckily buy voucher without server errors would've received a voucher that can be viewed to be fair.
                I personally tried for 10+ times since 3:14pm because of server errors to finally get one at 3:18pm that is sold out…

                Have someone got a $5 valid voucher (you can use) after 3:18pm?
                My email confirmation was sent at 3:18:31pm and I did not get one (sold out).
                Order No. R8PVXX-FZDR-G

      • following, same here I just saw this and noticed after 7hrs. I don't need useless prize as it's by SB "friendly cheating". seems to have to lend out this $5 for 2weeks after viewed whole.

  • +2

    Hi all, sorry for the delayed response - it's been an extremely busy day and I only managed to take a break not too long ago.

    I'm going to provide one response here as it's not practical for me to go through and type out an individual responsible for every single comment.
    I'll try to cover everything I can here, but be sure to reach out to me if I miss anything or if you have any further questions.

    1. Was this a scam?
      No.
      This is absurd, the promotion stipulated that the first 1,000 users would receive the Gift Card & the subsequent purchases would be eligible for a raffle entry.
      I apologise if you missed this info or if it wasn't made abundantly clear. We tried our best to ensure it was made clear how the promo would work.

    2. Why was the promo run in this manner?
      We ran a similar promo on Black Friday last year which received a lot of criticism for the inability to transact due to a server overload.
      This was due to our system allocating the 2,000 purchases whilst also dealing with an overwhelming number of failed transactions.
      So to avoid this, we thought that adding additional vouchers which act as an entry to the giveaway would avoid the overload our system encountered last time.

    3. Why did the Competition Entry cost $5 and will I get my money back?
      Due to the nature of our vouchers setup, the system requires a transaction (minimum of $0.50) to credit a user a voucher.
      As mentioned in the last answer, we set these entries up as vouchers to alleviate the system overload.
      We could not set these entries up as $0.50 and the main vouchers as $5 as they all pull from the same sheet and are required to be the same value.
      This is the same mechanic we've used to run previous competitions where you purchase an entry & receive 100% Cashback.
      Yes you will receive your $5 back as Cashback within a week, the same length of time it takes our typical Gift Card Cashback to become redeemable.

    4. Why doesn't the page update to show "Sold Out" instantly?
      Apps & Websites experience "Caching" whenever a banner/button is auto-updated.
      The time it takes for a new banner/button to Cach can depend on several things. Generally, when there is a lot of system activity it'll take longer than usual.
      We had our banners scheduled to auto-update once the stock was sold out, but this took a few minutes to update due to the activity going on.

    5. Why don't you just open this up to more have more redemptions?
      Earlier in this post I made mention of how budgeting works at ShopBack.
      Please refer to this comment if you haven't already.

    6. Why did it say "You got 100% Cashback" when I only got an entry to the Competition?
      This was to reassure you that you'll receive 100% Cashback regardless of the Voucher being a Gift Card or a Competition Entry.
      This is another minor limitation of the system where we cannot individually name each Voucher under a single listing, we needed an overarching name that covered both sides.
      I apologise for any confusion caused by this.

    7. Should this have been posted as a Competition, not a Deal?
      No, it was a deal with a Competition attached to the end of it.
      Just because you missed out, it doesn't mean this was a competition.
      I'm sorry if you disagree with this, but I'm sure the OzB mods would've removed this Deal if they felt otherwise.

    I will be passing the feedback to our team to see what can be improved if we run a similar promo again.
    Once more, if you have any further questions please reach out to me via DM.

    Cheers,
    GYB

    • +4

      Hey GTB, just wanted to say thanks for running the promotion. I didnt win the $5 voucher, but thats okay! Hope you can ignore all the entitled people in the comment section.

    • -3

      WHAT. A. CLUSTER. FK.
      smgdh

  • +1

    It seems that I got to buy the $5 swapcard (at 14:17) but I only see 10 cent tracking.
    Other people are saying they see $5 tracking but no voucher.

    • Hey, 14:17pm was an hour too early :(

      • +1

        14:17 brisbane time would be 15:17 aedt

      • Brisbane time😊

        • +1

          Ah my apologies, could you send me a DM with your account email so I can take a look?

  • +4

    Really disappointed with how this deal was run. Normally a fan of SB deals but this was unfair and poorly executed. Ran into server issues right at 3.14 on the dot, then finally went through with a '100% cashback' message only to find out it was an entry into a competition? Would rather no entry and just be given a message that the gift cards had run out. So sad to be using my first ever neg for a deal on this

    • +1

      Edit: revoked neg vote as just saw the $5 taken for the competition has come back into my account. Didn't realise it was 100% cashback for the competition entry. That's my fault for misunderstanding the deal details.

  • +3

    Simply put - dodgy!

  • +6

    Rules were (fairly) clear, but the whole thing was just not cool, to pay $5 (yes its only $5 and you get it back later, but still annoying) for pretty much nothing, with no option to opt out once the quota was up. Will definitely not participate in anything similar ever again.

    • +7

      $5 says you’ll be back here for the next “free money” deal

      • +3

        No, not for something confusing like this. Definitely will be sitting out the next one if its done the same way.

    • +5

      This competition was poorly run and designed to confuse.
      Just be open and honest from the start.

      The fact that you have had to explain this to so many people showed it was designed to mislead.

      Should not have been posted as a deal, I don't even think the mods knew how this worked

  • +1

    I’ve gotten a $5 giftcard. Maybe some of those 1000 OzB who got the giftcard can post here that they’ve gotten it ? At least we can see that a lot of people got it and this is not a scam…. Right now only like 20 (?) people said they’ve gotten it out of the 1000….so hmm…. But be sure to check that you’ve actually gotten a giftcard and not an entry to lucky draw…

    • Been thinking the same thing, I don't think 900+ people who are not on OzB got these?

      And doesn't seem Iike a 1000 of us did?

      I got nothing, after initially thinking I did…

      • +1

        Agree. 95% must be from ozb. Only us like to waste our time for $5 (and still fails)

        • +1

          Keep in mind ShopBack also now have a large following in their Facebook Group, and I am sure the deal would have been advertised in their daily email newsletters.. wouldn’t just be OzB users vying for the deal.

          I also had server busy errors three times and then when it finally went through got a competition entry :)

    • +1

      and this is not a scam

      What a silly comment. Why would SB bother?

      There's a saying: insanity is doing the same thing and expecting a different result.

      The people who keep missing out should stop; the people who keep getting it should keep going for it.

      • +2

        Pretty sure this is the first time they did it this way (with those missing out having money taken and be entered into a competition with the money given back as cashback a week later) so yeah definitely will not go for it again next time!

      • The previous one I did, you either got in and got the gift card or, if you weren't quick enough you didn't pay.

        I was super quick last time and got it.

        I was super quick this time and got many errors, then eventually the booby prize

        Started on the dot both times, using same device etc

        • The competition got faster?

          • @ihbh: Yes, likely more people all clicking at 3.14pm and their Web server unable to handle the load, so lots of people missed out, even though they clicked at the start time.

            Very poor experience this time.

            • +1

              @nismo:

              Very poor experience this time

              The $64m question is what will you do next time? :)

              • @ihbh: Ha ha, I hope I can stop myself!

                If it's clear that it spills over into a draw entry I think I will not bother. I prefer the old way it worked;

                You don't pay anything if you missed the first 1000 spots.

              • @ihbh: What will you do?

                • @nismo: I've had a very good run with SB's "speed" purchases and will continue to support them.

    • I got a gift card and so did my partner, the transaction didnt go through for about 8 times, then finally worked by 3.16pm. Gift cards have already been swapped and redeemed to my amazon account. From the comments though, certainly doesnt seem like even 100 of us from here got one

  • Did anyone manage to get more than 1?

    • Of course

  • +5

    When the 1000 limit was reached, SB should NOT have allowed any more purchases. Who sells out of stock items? Unless it's obviously back ordered. I pay $5 for apples and SB takes my money, tells me my order is complete, gives me a receipt and when I open the receipt I am told apples are out of stock. They will refund my $5 in one weeks time and put me in a draw to win 314 apples. As others have mentioned, poorly planned and executed by SB. OR who knows it was smartly planned and well executed! They take $5 from my card, keep it for 1 week, earn interest and then refund $5 after a week. I wouldn't even call it a competition. Looks like hardly any one won. You would have better chances of winning the Powerball.

    • Like warm apple Pi.

      • +1

        Don’t forget the whipped cream

        • +1

          True that can't go wrong with a good ol cream Pi.

    • hmm probably 2000 people entered with $5 each they keep for a week to buy some shares paying dividends. then sell and return our $5. profit.

    • You would have better chances of winning the Powerball

      Hyperbole overload… danger, will robinson!

  • +1

    Looks like I'm lucky that I forgot about this "deal" until now.

    • +2

      You can still enter for the Comp.

    • come on.. you missing out on the thrills and sleepless nights (due to losing $5)

    • I guess you’re not winning the $314 then

  • +1

    2000 orders.

    how many payment failures? i had 10 payment failures.
    $5000 in credit to be returned.
    should return with interest. ;)

    bad promotion for a draw.

    have a poll and how many got the $5 swap giftcard from ozb?

    • i reckon 314 not 1000 gift cards… lol

    • Or good promotion from SB's perspective, who apparently taking advantage of human nature? Who doesn't like free money. If this is not misleading then I don't know what is. What they really shouldn't do is to display "you have got 100% cashback for this purchase" message on the same screen of swipe to pay. The correct message should be "you have got 100% cash back or a chance to win $314 for theis purchase". I am sure if the message is displayed this way some of us wouldn't have tried many times to pay experiencing all sort of errors before payment went through. After all payment were meant to go through so that they take our money then return it as cash back which we can't withdraw unless we have more than $10, not that thus is a problem for me

      Also, a family member made the purchase about 10 minutes later than me and got the voucher.

      I am not upset but really disappointed at how SB run a promotion in such a manner especially rep didn't make it more clear here on ozbargain.

  • -1

    I am one of the lucky few to score a $5 GC's earlier today at 3:15 pm. Initially I was shown a blank page with a 'Please wait…' dialog for what seemed like an eternity. Was just about to close and reopen the app when the gift card page finally loaded. When trying to pay I got another 'Please wait…' so thought game over. But despite this I did receive a $5 gift card.

    Maybe for next year ShopBack could consider having a $3.14 bonus cashback challenge (with each slot allocated beforehand) for GC purchases on 14/03. Yes that would mean less than 100% cashback but also a chance for more people to share in the rewards pool. Just an idea that could potentially spread out the server load a bit from not having everyone attempting to order gift cards at the same time.

    • Min gift card spend is $5 isn’t it?

      • Yes. What I am suggesting is basically a repeat of ShopBack's $2 gift card challenge from 8 March (spend $5+, get $2), but with the reward amount boosted to $3.14. After activating the challenge someone would proceed to buy a gift card (such as $5, $10, etc) in order to complete the challenge requirement. At least this way everyone would know whether or not they secured a challenge spot before attempting to make a purchase.

  • Perhaps they should offer refund for a sold out item

    • Name checks out.

  • For some reason I thought it was on tomorrow, by the time I check the date on the computer, I realised it is today and it is already 9:55pm, missed it completely.

    • +2

      Some might say you didn't miss anything!

      • +2

        Feeling sorry for OP trying to explain to each complain.

    • You can still enter for the Comp.

    • +2

      The only thing you missed is paying SB $5 so they can return it to you one week later in the form of cashback 😂 Some of us in Victoria took time out on a public holiday and spent a good couple of minutes trying to fight ShopBack's outdated technology so that we could pay them $5 for an entry to win $314.00. I'd be happy if I were you 😉

      • +1

        BTW I was planning to get the $5 card if I remembered but I wasn't bitter that I missed it, as I know even if I have my phone in front of me at 3:14pm, I felt I probably wouldn't be able to compete with the pros.

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