Spotted promotional QR code on a tub of butter I bought this week. It says "Love us or your money back" but it seems more like "try us out, it's on us".
- Purchase period: Sunday 20th April - Tuesday 3rd June 2025 AEST
- Claim period: Wednesday 30th April - Tuesday 3rd June 2025 AEST
- Participating retailers: any Coles, Woolworths, Aldi or Independent supermarket, in store or online
https://mainlandmoneyback.com.au/terms-and-conditions
A maximum of 2 claims per individual are allowed, but 1 claim must be for a Buttersoft Participating Product and 1 claim must be for a Mainland cheese Participating Product. Each claim must be submitted separately. If both products are purchased in the same transaction, the Qualifying Purchase receipt must be submitted for each claim.
To submit a claim, individuals must then undertake the following steps during the Offer Period:
- Visit https://www.mainland.com.au/moneyback and follow the prompts to the claim page;
- Input the requested details including full name, valid email address, a mobile phone number and purchase details (including the Participating Product purchased, the Participating Retailer and purchase price);
- Once a mobile phone number is inputted, individuals will be sent a unique verification code via SMS to validate their mobile phone number. Individuals will then be required to enter the unique verification code when prompted to verify their details;
- Upload a photograph of their Qualifying Purchase receipt, which must comply with the requirements set out in clause 10;
- Provide an explanation in 15 words or more as to their experience with the Participating Product; and then
- Submit the fully completed online claim form.
For clarity, in order for a claim to be validated, a Qualifying Purchase receipt must clearly specify:
- the Participating Product(s) purchased;
- the price of the Participating Product(s) purchased;
- that the purchase was made at a Participating Retailer;
- the purchase date and time;
- the full receipt number (located under the receipt barcode); and
- that payment for the Participating Product(s) has been received in full.
Upon submitting a claim form, individuals will receive an email to confirm that their provisional claim has been received for validation. Once validated, the individual will receive a Digital Prepaid Mastercard (“Digital Card”) within ten (10) business days of validation to the email address specified in the claim. Each Digital Card will be loaded with the value of the original purchase price paid by the claimant for the Participating Product as indicated on the Qualifying Purchase receipt (“Reward”)
Participating Mainland™ cheese and Mainland Buttersoft™ products are as follows:
• Mainland Buttersoft™ Salted 250g;
• Mainland Buttersoft™ Salted 375g;
• Mainland Buttersoft™ Salt Reduced 375g;
• Mainland Cheese Vintage Aged Cheddar Block 400g;
• Mainland Cheese Extra Tasty Aged Cheddar Block 500g;
• Mainland Cheese Tasty Aged Cheddar Block 500g;
• Mainland Cheese Colby Block 500g;
• Mainland Cheese Vintage Aged Cheddar Block 200g;
• Mainland Cheese Tasty Aged Cheddar Block 250g;
• Mainland Cheese Extra Tasty Aged Cheddar Block 250g;
• Mainland Cheese Swiss Block 200g;
• Mainland Cheese Colby Block 250g;
• Mainland Cheese Edam Block 250g;
• Mainland Cheese Gouda Block 250g;
• Mainland Cheese Tasty Aged Cheddar Slices 210g;
• Mainland Cheese Extra Tasty Aged Cheddar Slices 210g;
• Mainland Cheese Swiss Slices 210g; and
• Mainland Cheese Colby Slices 210g
Note that Mainland Cheese Swiss Slices are actually 180g not 210g as stated in T&C
Submitted 30 April.
Both submissions were over 15 words. Submission for butter was a positive one, submission for cheese was that I hadn't tried it yet.
I'll take having heard nothing back from them yet as a a positive sign.