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Exetel rebranding and simplifying their offering by the looks with only one plan
nbn FTTP or HFC only.
One Plan 500/50
Typical evening speed: 500/40Mbps
Unlimited Data
BYO router
Designed for 2-6 person households
Hibernate
Going on a holiday or taking a tech break? Dial your internet speed down and save $1 /day when you don’t need it—giving you peace of mind and extra savings while you’re offline.Warp speed
For an additional $1/ day you can upgrade your internet speed up to 1000Mbps anytime you want. Need to download a big file in a hurry or binge watch a streaming series in 4K? Go for Warp Speed. TES: 811/42Mbps.Cancelling Your Internet Service
Want to cancel your service? There’s no need to give us 30 days’ notice – though you’ll be charged for the rest of the billing cycle. For example, if your cycle starts on the 1st and you cancel on the 14th, you'll be charged for the full month. Alternatively, you can choose to ride out the service until the end of the billing cycle.Once you set your cancellation date, any Warp Speed fees or Hibernate credits from that cycle will be added to your final bill which can be paid via the app. After everything is processed, we’ll send you a receipt.
Payment Information
A payment verification charge of $1 may be debited from your account at the time of sale. This will be credited back to you on your first invoice. Payments made by Credit card incur a 1% transaction fee. You can avoid this fee by selecting to pay via PayTo. This option is available in your Exetel app after order confirmation, under Payment and Invoices.Carrier Grade Network Address Translation (CGNAT)
Where CGNAT is available, your IP address will default to using CGNAT, unless you specifically request to opt out of CGNAT, which may be approved by Exetel in its discretion. When opting out of CGNAT, a dynamic public IP address will be assigned to the service.Currently, Exetel does not offer the option to provide a public IPv4 address or disable CG-NAT on our broadband plans, including the Exetel One internet plan. All new broadband services are provisioned with CG-NAT by default.
If a public IP address is essential for your needs, you may want to consider other providers that offer this feature.
Static IP
A Static IP address is not available with these Exetel services.
If you are an existing Exetel customer with an existing Exetel static public IPv4 address you will retain this address.
Where are you at with this currently? Have you made the switch and if so, do you have a dynamic IP?