Price Error] Samsung 840 250GB SSD - £39.92 ea + £11.53 Shipping (~ $70 ea + $20 AUD) Amazon UK

Ljuicebox12 on 31/08/2013 - 22:14
Last edited 03/09/2013 - 11:10 by 1 other user

Moved to Forum: Original Link as this is a price error on Amazon UK. See chat record with support staff and example of cancellation email.

Stumbled across this deal on my daily internetting:

Samsung MZ-7TD250BW 250GB 840 Series Basic 7mm Ultraslim Solid State Drive
http://www.amazon.co.uk/dp/B00EPFKL0A

£39.92 [$70 AUD] for each unit. Shipping cost to Sydney was £11.53 [$20 AUD] for me, but I ordered two. Note that price on the site includes VAT and 20% VAT will be taken out at check out.

Kind of a suss product entry with such a cheap price (this Samsung SSD goes for ~$200 locally) and generic description, but it's being sold BY Amazon UK so they don't charge until they ship.

Have at it!

Computing Computer Component Samsung SSD

Related Stores

Amazon UK
Amazon UK

Comments

  • [Deactivated] on 02/09/2013 - 16:22
    +2

    You'd think they were selling crack cocaine…

    • KiLLUMiN4Ti on 02/09/2013 - 17:11
      +1

      cocaine's a hell of a drug

      • [Deactivated] on 02/09/2013 - 18:24

        I prefer chocolate.

  • Ryxxi on 02/09/2013 - 18:07

    Jenny:Hello, thank you for contacting Amazon.co.uk, my name is Jenny. How can I help you today?

    Me:Hi jenny are you a human or an automated system ?

    Jenny:I assure you, I'm human!

    Me:could you tell me when my Order # 204-9346100-1025922 is going to be shipped out ?

    Jenny:The current delivery estimate on the order is Thursday, 26 September 2013 - Saturday, 12 October 2013. Other than that, I don't have any further information.

    Me:aren't you able to check with the warehouse?

    Jenny:No, because we don't currently have stock, so they won't be able to tell me anything. The website has the most up-to-date information.

    Me:but the it was in stock when I placed the order

    do you know how many orders have been roughly placed on this item alone ?

    Jenny:I'm afraid we don't have information such as that. As soon as we have an expected ship date for the item, it will be displayed on the website.

    Me:ok thanks.

  • megadeth on 02/09/2013 - 18:14
    -2

    Food for thought. The order says: "Sold by Amazon EU S.a.r.L.". Can't we imply from it that the transaction is actually complete. The payment has not been deducted from the credit card because of Amazon's own business practice of charging the account when the item is prepared for shipment.

    • bxpressiv on 02/09/2013 - 18:21
      +2

      Short answer, no.

      • ejsteven on 04/09/2013 - 12:26
        -1

        Long answer, nooooooooooooooooooooooooooooo.

    • wAx0n on 02/09/2013 - 18:31

      your CC isnt charged until the item has shipped, so pretty much what bxpressiv said

  • megadeth on 02/09/2013 - 18:41

    So fund transfer has to take place for transaction to be complete.

    It appears then that e-commerce is safer from seller's point of view, as if there's a system pricing error in a brick'n'mortar store you have fair chance of getting the item for substantially less. Happened to me once at Target, when I got a Pyrex 6-piece set for $15. I sussed it was a pricing error but the sales staff did not object when I paid.

  • Benzy on 02/09/2013 - 18:49

    After chatting with them, received email as below.

    Hello Bhavik,

    It was a pleasure chatting with you today.

    I understand your concern about the item "Samsung MZ-7TD250BW 250GB 840 Series Basic 7mm Ultraslim Solid State Drive".

    This item has been put on hold due to potential Pricing error. This is known issue and we are looking into the issue and you will be notified in next 48 hours.

    We will send you a confirmation e-mail soon. Thanks for your patience and understanding in this issue. We hope you will receive the order soon.

    Should you require any additional information or assistance, please do not hesitate to contact us.

    We value your business and we look forward to seeing you again soon at Amazon.co.uk.

    Warmest regards,
    Saranraj S.

    • King Tightarse on 02/09/2013 - 18:53
      +4

      "Warmest regards"

      Yeah,
      Sure thing my old buddy, my closet pal, my dear, sweet friend.

    • [Deactivated] on 02/09/2013 - 19:32
      +3

      Hey, i've got an email like that somewhere…

      Hello, my dear friend.
      Thanks for your kindness communication.
      I am really sorry for this issue. And Please trust me, I’m a responsible eBay seller. I will be in charge of this problem. I will do my best to solve the problem and meet your satisfaction.
      To tell the truth, it is the first time I heard of this. So could you please do me a little favor to send me a photo? I will check it for you.
      once i confirm the problem
      i will solve it on your 100% happy way
      +It’s really my honor to serve you.
      Best regards
      God bless you and your family.

  • The Magic Pudding on 02/09/2013 - 19:37

    Would Amazon normaly have cancelled by now if they were going too?

  • cashless on 02/09/2013 - 19:41
    +1

    Heard about this bargain 2 days back, but am still waiting for Windows to boot up so I can place the order… have I missed out?

    • snvl on 02/09/2013 - 19:43

      No

    • [Deactivated] on 02/09/2013 - 19:46
      +1

      Hello my dear friend.

      Yes and no.

      God bless you and your family.

      • King Tightarse on 02/09/2013 - 19:53
        +1

        Hello blibster
        It was a pleasure reading your post today.
        I understand your concern about the item "waiting for Windows to boot up"
        "Warmest regards"

  • bluepanther on 02/09/2013 - 20:28

    Oh the pain and agony of waiting..

  • stuntman on 02/09/2013 - 20:55
    +2

    Sorry All. My order has been amended by Amazon, I had 2 SSD and a Cluedo in my order and now there is now only a Cluedo. They haven't yet contacted me though which is quite unexpected.

    • aacheney on 02/09/2013 - 20:57
      +3

      my order is gone

      • Wally Simmonds on 02/09/2013 - 21:01
        +1

        Yup, mines gone too.

      • GreenGuava on 02/09/2013 - 21:01
        +1

        Confirmed. My order of two SSDs is gone too. Game over guys. Oh well, it was worth the punt :)

      • King Tightarse on 02/09/2013 - 21:01
        +1

        Order = gone

  • KnownSystemError on 02/09/2013 - 21:03
    +1

    Just checked amazon and no longer showing in my order history :(

  • xuqi on 02/09/2013 - 21:03
    +1

    My order is also gone. As expected, this deal is a dud.

    • Briggles0 on 02/09/2013 - 21:37
      +1

      yep "No orders found" for me

  • Moots on 02/09/2013 - 21:11
    +7

    Just found someone on Gumtree selling 6 of them, I called him. Exact model number and he said "I'm waiting for them to get shipped to me, they are coming from England and it'll take 10 days"….

    I should call him back and tell him that they aren't honoring them, he ;)

    Gumtree Ad

    • hawamahal on 02/09/2013 - 21:13
      +2

      Quite optimistic and opportunistic.

      • aacheney on 02/09/2013 - 21:14
        +1

        watch the views on the ad go thru the roof

    • brett-au on 02/09/2013 - 21:27

      10 days seems a little fast..

    • strat on 02/09/2013 - 21:29
      +1

      haha break him to good news.. ad wont be up much longer.

    • Moots on 02/09/2013 - 23:49

      And the listings gone!

      • strat on 03/09/2013 - 00:31

        haha marked as sold..

  • [Deactivated] on 02/09/2013 - 21:14
    +4

    I knew this wasn't going to be honoured, but they could have the decency to email us and say so instead of just cancelling the orders like they have.

    • brett-au on 02/09/2013 - 21:25
      +2

      You might find that amazon will cancel the orders and then send the email. Remember most people don't sit on ozbargain.com/amazon.com clicking refresh every 5 minutes.

    • [Deactivated] on 02/09/2013 - 21:58
      +2

      I stand corrected, just received my email

  • bxpressiv on 02/09/2013 - 21:15
    +2

    They must be cancelling the majority of the orders so they can fulfil that one of 3500.

    • Ryxxi on 02/09/2013 - 21:43

      LOl funny, oh the other hand, my order vanished too.

  • chutibuti on 02/09/2013 - 21:20
    +1

    OOOOoooppppppsssss

    Important Message
    This order has been cancelled. It is now empty.

  • strat on 02/09/2013 - 21:23
    +1

    are we going to get 562 negs now lol ?

    • BlazinPast on 02/09/2013 - 21:24
      +2

      No, you can only turn a positive vote to neutral. I did revoke mine though since the deal didn't end up working out. Nothing personal.

    • Briggles0 on 02/09/2013 - 21:40

      goes to forum once no deal is confirmed i think so no + or - will show anyway

  • easternculture on 02/09/2013 - 21:23
    +1

    same , order is dissapeared

    I hope they don't do a snowscum on us

  • hawamahal on 02/09/2013 - 21:24
    +1

    My order has been cancelled as well. One other item is still remaining on the order. They should at least send an email about cancellation. Now i will cancel the other item as well, as the shipping cost for just 1 item does not justify buying that item.

    The items are just gone. They should atleast have the item and then shown as cancelled rather than the item just vanishing.

    • Tal_Shiar on 02/09/2013 - 23:46
      +1

      What did you really expect from Amazon to justify that kind of response?

  • bzha515 on 02/09/2013 - 21:25
    +1

    empty now, poor AmazonUK, at least we deserve a cancellation email to be notified.

  • bbqwer on 02/09/2013 - 21:26
    +1

    Order gone

  • hollykryten on 02/09/2013 - 21:34
    +1

    There's been a report on Slickdeals of an order for this SSD been deleted from his account

    http://slickdeals.net/forums/showpost.php?p=61689466&postcou…

    Yep ok the order cancellations are starting to come through now that Amazon UK staff are waking up and turning up to work

    • aacheney on 02/09/2013 - 21:37

      noticed that about an hour ago.

      • hollykryten on 02/09/2013 - 21:45

        I was busy playing Battlefield 3 to notice :)

  • aacheney on 02/09/2013 - 21:35

    from a amazon rep
    "A number of orders for Samsung MZ-7TD250BW 250GB 840 Series Basic 7mm Ultraslim Solid State Drive ASIN B00EPFKL0A has been put on hold due to potential Pricing error."

    "We are looking into the issue and you will be notified for the next 48 hours."

    • hollykryten on 02/09/2013 - 21:38
      +1

      Not just a number of orders it would be all the orders. I've been saying this for at least a day now Amazon UK will cancel the orders as they don't ever honour pricing errors.

      • aacheney on 02/09/2013 - 21:40

        correct, but I was quoting a rep

        • hollykryten on 02/09/2013 - 21:41
          -2

          Yeah true. I suppose the rep doesn't want to cause wide spread panick like oh no we're not getting our deal of the month after all. Time to move on and wipe the tears away :D

  • snvl on 02/09/2013 - 21:42
    +1

    Please mark as price error and move to forums

  • hollykryten on 02/09/2013 - 21:44
    -2

    The irony is if it was from Amazon US you might of had a chance since they some times honour pricing errors (such as the $1 blu-ray movies) but when it comes to Amazon UK there's no chance.

    Yep wipe spread reports starting to flow through of the SSD orders being deleted from Amazon UK accounts from Slickdeals also. It's all over folks.

    • Tal_Shiar on 02/09/2013 - 23:48

      We can read…

  • Talonparty on 02/09/2013 - 21:46
    +1

    ah well, if it seems to good to be true then it probably is

    aaaand just received the email notification

  • easternculture on 02/09/2013 - 21:47
    +18

    Hello

    We’re writing to let you know that the price for the following item(s) was displayed incorrectly when you placed your order:

    'Samsung MZ-7TD250BW 250GB 840 Series Basic 7mm Ultraslim Solid State Drive' (ASIN: B00EPFKL0A)

    Despite our best efforts, with the millions of items available on our website, pricing errors can occasionally occur.

    In our Conditions of Use and Sale (see http://www.amazon.co.uk/gp/help/customer/display.html/?nodeI…), we state that where an item's correct price is higher than our stated price, we will, at our discretion, cancel the order and notify you of that cancellation.

    Your order has now been cancelled. If you still want to purchase this item, please place a new order which will be charged at the correct price, when we dispatch it to you.

    We’re sorry for any inconvenience caused and hope to see you again soon.

    Warmest regards

    Customer Service Department
    Amazon.co.uk

    • CheapyAsian on 02/09/2013 - 21:48

      Oh well, was not expecting it to be fulfilled anyways ahaha

    • King Tightarse on 02/09/2013 - 21:50
      +1

      "Warmest regards"

    • ptsordos on 02/09/2013 - 21:52
      +1

      Just got the exact same email

    • strat on 02/09/2013 - 21:53

      Just sent that with amazon support reply to address to the gumtree ad user :D

      • King Tightarse on 02/09/2013 - 21:57
        +2

        You have just blown his cunning "pathway to profit and super good-times in Australia" plan.

        • Brick50 on 02/09/2013 - 22:13

          Thats the email I got last night

  • dvd107 on 02/09/2013 - 21:48
    -3

    No $10….NO DEAL.

    • Tal_Shiar on 02/09/2013 - 23:50

      No need to be a grinch about it…

    • Mikeologos on 03/09/2013 - 17:22

      Damn, out of negs to give.

  • himefei on 02/09/2013 - 21:52
    +1

    order canceled LOL
    come on Amazon

  • Aster on 02/09/2013 - 21:52
    +1

    Got the cancellation email, gigs up guys, move along now.

    • easternculture on 02/09/2013 - 21:53
      +13

      post cancellation party at my house peeps

      • BlazinPast on 02/09/2013 - 21:57
        +1

        Hahaha just imagine the atmosphere.

        • edfoo on 03/09/2013 - 17:49

          LOL easternculture. Will you be serving sour grapes and suicide pills in your party?

        • easternculture on 03/09/2013 - 20:48

          magic mushrooms are also on the menu

  • BanannaMan on 02/09/2013 - 21:54

    man you guys are quick lol
    shame no voucher

    • hollykryten on 02/09/2013 - 22:01
      +4

      Why would you even get a voucher. What because you didn't get what you wanted?. Talk about a sense of entitlement

  • Kapinny on 02/09/2013 - 21:55
    +2

    Hello

    We’re writing to let you know that the price for the following item(s) was displayed incorrectly when you placed your order:

    'Samsung MZ-7TD250BW 250GB 840 Series Basic 7mm Ultraslim Solid State Drive' (ASIN: B00EPFKL0A)

    Despite our best efforts, with the millions of items available on our website, pricing errors can occasionally occur.

    In our Conditions of Use and Sale (see http://www.amazon.co.uk/gp/help/customer/display.html/?nodeI…), we state that where an item's correct price is higher than our stated price, we will, at our discretion, cancel the order and notify you of that cancellation.

    Your order has now been cancelled. If you still want to purchase this item, please place a new order which will be charged at the correct price, when we dispatch it to you.

    We’re sorry for any inconvenience caused and hope to see you again soon.

    Warmest regards

    Customer Service Department
    Amazon.co.uk

    Please note: This e-mail was sent from a notification-only address that can't accept incoming e-mail. Please don't reply to this message.

  • wtfnodeal on 02/09/2013 - 21:56

    I wonder if OP missed out as well? If he didn't post it up here and only a few units were ordered would Amazon honour and process them at at small loss?

    • GreenGuava on 02/09/2013 - 21:59
      +2

      There would have been no chance of keeping the lid on a deal this 'good'. If the OP didn't post it, someone else would have. That's not to mention other sites too, like Slickdeals, where this pricing error was also posted.

  • PLA74 on 02/09/2013 - 22:00
    +1

    Hey guys, I just received my Order Cancellation email from Amazon as well. So sad….:P. The dream of owning a crazy fast SSD is fast over!

  • Trance N Dance on 02/09/2013 - 22:00
    +1

    And just got the cancellation email.

  • Pone on 02/09/2013 - 22:00
    +1

    Order cancelled :( email received…

  • andyken on 02/09/2013 - 22:00
    +2

    Hello

    We’re writing to let you know that the price for the following item(s) was displayed incorrectly when you placed your order:

    'Samsung MZ-7TD250BW 250GB 840 Series Basic 7mm Ultraslim Solid State Drive' (ASIN: B00EPFKL0A)

    Despite our best efforts, with the millions of items available on our website, pricing errors can occasionally occur.

    In our Conditions of Use and Sale (see http://www.amazon.co.uk/gp/help/customer/display.html/?nodeI…), we state that where an item's correct price is higher than our stated price, we will, at our discretion, cancel the order and notify you of that cancellation.

    Your order has now been cancelled.  If you still want to purchase this item, please place a new order which will be charged at the correct price, when we dispatch it to you.

    We’re sorry for any inconvenience caused and hope to see you again soon.

    Warmest regards

    Customer Service Department
    Amazon.co.uk

  • mafim on 02/09/2013 - 22:01
    +2

    Amazon cancelled the order

    just received this email:

    Hello

    We’re writing to let you know that the price for the following item(s) was displayed incorrectly when you placed your order:

    'Samsung MZ-7TD250BW 250GB 840 Series Basic 7mm Ultraslim Solid State Drive' (ASIN: B00EPFKL0A)

    Despite our best efforts, with the millions of items available on our website, pricing errors can occasionally occur.

    In our Conditions of Use and Sale (see http://www.amazon.co.uk/gp/help/customer/display.html/?nodeI…), we state that where an item's correct price is higher than our stated price, we will, at our discretion, cancel the order and notify you of that cancellation.

    Your order has now been cancelled. If you still want to purchase this item, please place a new order which will be charged at the correct price, when we dispatch it to you.

    We’re sorry for any inconvenience caused and hope to see you again soon.

    Warmest regards

    Customer Service Department
    Amazon.co.uk

    Please note: This e-mail was sent from a notification-only address that can't accept incoming e-mail. Please don't reply to this message.

  • cuteseal on 02/09/2013 - 22:03
    +3

    And so ends the dream… :)

  • Aap Ke Papa on 02/09/2013 - 22:05
    +3

    Order Cancelled. Cool Bananas. A nice couple of days

  • saty1296 on 02/09/2013 - 22:06
    +1

    Hello

    We’re writing to let you know that the price for the following item(s) was displayed incorrectly when you placed your order:

    'Samsung MZ-7TD250BW 250GB 840 Series Basic 7mm Ultraslim Solid State Drive' (ASIN: B00EPFKL0A)

    Despite our best efforts, with the millions of items available on our website, pricing errors can occasionally occur.

    In our Conditions of Use and Sale (see http://www.amazon.co.uk/gp/help/customer/display.html/?nodeI…), we state that where an item's correct price is higher than our stated price, we will, at our discretion, cancel the order and notify you of that cancellation.

    Your order has now been cancelled. If you still want to purchase this item, please place a new order which will be charged at the correct price, when we dispatch it to you.

    We’re sorry for any inconvenience caused and hope to see you again soon.

    Warmest regards

    Customer Service Department
    Amazon.co.uk

  • Brick50 on 02/09/2013 - 22:14
    +31

    Does everybody have to post the exact same email?

    • dri on 02/09/2013 - 22:17
      +23

      They want to emphasize Amazon's warmest regards.

    • pmupsinep on 02/09/2013 - 22:25

      I received this via smoke signal

      Hello

      We’re writing to let you know that the price for the following item(s) was displayed incorrectly when you placed your order:

      …………..

    • [Deactivated] on 02/09/2013 - 22:39
      +1

      I didn't get an email.

      Oh hang on, i didn't order one.

      Guess i'm here just for the opportunity to be inappropriate.

  • hollykryten on 02/09/2013 - 22:26
    +2

    There will soon be about 10 pages worth of posted cancellation emails

    • Maverick-au on 02/09/2013 - 22:34

      Telegram here

      Hello

      We’re telegramming to let you know that the price for the following item(s) was displayed incorrectly when you placed your order:

      <snip>

      Warmest regards

      Customer Service Department
      Amazon.co.uk

      Please note: This telegram was sent from a notification-only address that can't accept incoming e-mail. Please don't reply to this message.

    • PresidentClinton on 03/09/2013 - 15:51

      Yes and someone will pick up the torch and lead the group into the self-righteous mastubatorium.

      (it wont be me this time, I missed out)

  • KENZO01 on 02/09/2013 - 22:36
    +1

    Yep Cancelled

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