This was posted 6 years 9 months 21 days ago, and might be an out-dated deal.

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BuzzTelco Unlimited NBN - 100/40 $59 P/M, 25/5 $49 P/M, 12/1 $39 P/M and $0 Setup (0, 12 and 24 Month Terms)

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BuzzTelco Unlimited NBN - 100/40 $59 P/M, 25/5 $49 P/M, 12/1 $39 P/M and $0 Setup (0, 12 and 24 Month Terms)
Go to Deal
Xetrok on 05/07/2017 - 12:49 buzztelco.com.au (8750 clicks)
Last edited 07/07/2017 - 13:15
HWQQ11S7GJ

Pricing and products are as follows with the promo code;
12/1 Unlimited $39 p/m + (PAYG Calls or $20 Unlim National Call Pack), $0 setup, ($0 router included on 12 or 24 month contract)
25/5 Unlimited $49 p/m + (PAYG Calls or $20 Unlim National Call Pack), $0 setup, ($0 router included on 12 or 24 month contract)
100/40 Unlimited $59 p/m + (PAYG Calls or $20 Unlim National Call Pack), $0 setup, ($0 router included on 12 or 24 month contract)

FTTP Speedtest - 95.11 Down 32.37 Up 2ms - http://www.speedtest.net/result/6429353532.png
FTTN Speedtest - 91.32 Down 34.45 Up 8ms - http://www.speedtest.net/result/6429365010.png

The discount will last the life of your service plan (as per Jeremey's post in the thread).

You can elect to have a phone service ported/activated at either PAYG rates or add on a $20 unlim national call pack you need to let them know in the order details upon checkout.
PAYG Rates: Untimed Local & National Calls $0.20/call, National Mobile Calls $0.20/minute, 13/1300 Calls $0.45/call.
$20 Unlimited National Call Pack: Unlimited Local, National and Mobile calls.

Support is in Australia too which is nice.

The included router on the 24 month contract is the Netcomm NF17ACV (http://www.netcommwireless.com/product/enhanced-vdsladsl-wir…)
The included router on the 12 month contract is the Netcomm NF10WV (http://www.netcommwireless.com/product/vdsl-adsl-n300-wifi-g…)
There is no included router on the month to month option.

Compared to many other NBN deals out there these guys are very well priced :D

Also - you can use your own equipment but it needs to support IPoE (static IP) on VLAN ID 100.

Internet Broadband BuzzTelco nbn

Related Stores

Buzz Telco
Buzz Telco

closed Comments

  • gstfree on 13/07/2017 - 22:03

    I signed up NBN with them last week and was told ETA today (Wednesday 13.07.2017).

    I raised ticket and emailed them since Sunday 09.07.2017 no one reply.

    I contacted Livechat, and was advised service will be ready today and wait a couple of hours. Now it's almost end of the day and still no service.

    This provider can't be trusted as they are not honest at all. Will wait a couple more days. If still no service I will ask my money back and find another provider.

    • gstfree on 14/07/2017 - 11:16

      Contacted Livechat today, advised service to go live today. See how it goes.

      • gstfree on 18/07/2017 - 14:48

        Contacted Livechat on Saturday 15.07.2017, advised connection within the day - failed promised again.
        Contacted on Monday 17.07.2017 and finally connected.

        Possible improvements for this reseller:
        - Keep customer informed and proactive communicate with customers.
        - Do not always advise customer connection will be active today if this can't happen.
        - Improve system - I feel lots of manual processes.

        Speed is not too well for overseas connection. I am on 100/40.

        Sydney/Melbourne 75/35
        Overseas around 15/30

  • Xetrok on 14/07/2017 - 00:53

    I sent Jeremy an email letting him know our concerns around lack of communication.

    He's responded saying that they have experienced a substantial increase in orders and to accommodate they have new staff starting on Monday to increase their ability to provide customer support.

    They're also hiring an automation manager (starting next Thursday) to streamline and improve business processes so that they can spend less time manually handling orders and activation and more time servicing customers.

    The service is worth the wait - just hang in there :D

    • bargainhunter777 on 14/07/2017 - 07:56
      +1

      Hi mate, were you able to contact Jeremy from [email protected]? Or did you happen to have a direct email add? If direct, could i please trouble you for it? Last week friday, i had a chat with Mostyn trying to move over to this new plan as it will be more value for money in the long run. He was adamant that i cannot move over as it is only for "new customers". As soon as this conversation @ ozbargain was brought up, i was prompeted to contact the sales department and up to now there is NO response. Poor form from buzztelco taking a week or more for a response!

  • alterego13 on 14/07/2017 - 01:42

    Filled up an inquiry form 4 days ago but no response yet. Can the rep please advise?
    Currently connected to Skymesh FTTP. How do I switch/port?
    Main reason for query was to find out if Buzz Telco services my area.

    Anyone here ported from Skymesh? How long a notice do they require?

    • Xetrok on 14/07/2017 - 09:01
      +1

      FTTP can be activated on a 2nd port without downtime.
      So once you get the email from Buzz saying you're connected and your IP details are xyz then you can cancel SkyMesh.
      Check the CIS from SkyMesh :D

  • itsmehuey on 14/07/2017 - 12:02
    +1

    Signed up on Wednesday last week after cancelling my original order with MyRepublic. MyRepublic cancelled the order in their system last Friday, but forgot to cancel their NBN tech appointment, which occurred yesterday. So therefore I lost my existing ADSL connection with TPG and telephone line service with Telstra. So I contacted buzz to see what would need to happen and Mostyn cancelled the original tech appointment he put through, then put through a NBN service transfer order so they could take ownership of the line (i.e. migrating RSP because the line was setup for the original MyRepublic order). He said the transfer order went through fine and told me to wait till morning to see if NBN comes through. This morning, I checked and my service is still Pending so I called up and Mostyn mentioned something about how NBN have been delaying orders and that the estimated date for my cutover is next Wednesday?!? Why would it take so long? Isn't it just some configuration changes from NBN's side with a push of a few buttons? Is there anything that can be done from my end to get NBN to hurry the F up and not be so slack?

    Oh and is it just me or is Buzz Telco's livechat deactivated today?

    • gstfree on 14/07/2017 - 13:57

      Similar situation here. Was promised yesterday - failed promise. Then advised hopefully today.

      • itsmehuey on 14/07/2017 - 14:10

        I know it's not Buzz's fault, but rather, NBN Co who are stalling here. Why would it take 4-5 business days to transfer over the line from one RSP to another? Damn useless NBN Co.

        • gstfree on 14/07/2017 - 15:02
          +1

          Agreed, not all Buzz' fault.

          However, Buzz lack of communications, not keeping customer informed.

        • itsmehuey on 14/07/2017 - 15:41
          +1

          @gstfree: Yeah that's also true. I found that I've constantly had to chase these guys up. But then kind of expected given there seem to be only 3 people working there at the moment. I did see an advert up on their Facebook page with customer service jobs open haha.

          Anyways, I managed to get some contacts to pull some strings over at NBN and expedite my service transfer. So I'm finally up and running. Got to see how these speeds go over the next few days.

  • bargainhunter777 on 14/07/2017 - 16:18

    Its best to contact them via telephone. My port out into buzz happened the day it was supposed to. I telephoned them and was quickly addressed.

    Last week i sent an email to move into the new $59 nbn plan. No response, i rang them this morning and it was addressed by Mostyn.

  • tencents on 14/07/2017 - 17:01

    I also signed up today, currently pending. So how long does it usually take?
    I already have NBN with HarbourISP, called to cancel today and needed 30 days notice. They tried to keep me but couldn't match what Buzz is offering. So I said goodbye.
    At least I still have internet while waiting for Buzz.

  • Murdrum on 15/07/2017 - 14:05

    Got 100/40 connected today on a second port. Took 7 days to provision. Moved my router cable over and changed a little config on my router and it's all go. Only downtime was me configuring my router :)

    Afternoon Saturday speedtest is not so great but better than the price of Internode's unlimited 25/5mpbs. Hopefully it won't stay like this :(
    http://www.speedtest.net/result/6456402592.png

    • Pleasure Paulie on 15/07/2017 - 14:38
      +2

      I would contact Buzz if this continues as thats not suffice. Also let us know if this improves for you.

    • gstfree on 15/07/2017 - 14:54

      Does the service activate on weekends?

      • Murdrum on 15/07/2017 - 14:56

        I received the activation email at 2am. Not sure if they're activating on the weekend.

        • gstfree on 15/07/2017 - 15:02

          Thx for the info.

    • Xetrok on 15/07/2017 - 23:57

      What NBN technology are you?
      If you have FTTN then there could be a 2nd socket messing with your sync rate or purely just distance limitation for VDSL.

      • Murdrum on 16/07/2017 - 01:10

        I'm FTTP :)

    • Murdrum on 16/07/2017 - 01:17

      Same speeds at 1am. If this was congestion/oversubscription, the speed would fluctuate?
      http://www.speedtest.net/my-result/a/3035117129

      • DoesntEvenMatter on 16/07/2017 - 02:55

        There's the possibility that could be your wifi on your phone. Best to try a hard line on a pc

        • Murdrum on 16/07/2017 - 12:20

          I get your point, but that unfortunately that isn't my problem. First test and tests througout the day are on gigabit ethernet.

    • Murdrum on 04/08/2017 - 10:28

      If you have problems with your connection, be sure to test by plugging a PC directly into your NTD. I finally decided to try it and got my 100Mbit. Problem was configuration in my router.

      • GaryG on 04/08/2017 - 21:30

        Funny I was told that wouldn't work as you needed the router to set up the static IP.

        I had a few problems with my install and activation but got there in the end with it working and a reasonable speed.

  • dts88 on 15/07/2017 - 19:55

    Signed up this Tuesday, received the modem yesterday.

    Hope I get the NBN service sooner.

    • Murdrum on 16/07/2017 - 23:02

      Do you need the box in your house installed still?

  • Tanka on 15/07/2017 - 20:52

    Signed up on the 9th July. Received Modem on the 14th and the NBN technician coming on the 21st.

    • Murdrum on 16/07/2017 - 23:01

      Good luck getting your hardware installed. It can be hard just to get someone to show up :(

  • itsmehuey on 15/07/2017 - 21:24

    Haven't gotten around to running proper speed tests yet but at about 4:00PM yesterday, after getting connected, I was getting about 20Mbps-40Mbps down and 20Mbps up. Not what I signed up for but will see how it settles over the next few days. If it doesn't pick up I'll definitely be logging a support ticket with them (i.e. constantly emailing them and calling them).

    But the slow speeds isn't the most concerning, what is most concerning is that I'm unable to keep a steady connection whilst I'm streamining Youtube/Netflix or downloading.. After about 5 minutes, the net will just dropout for about a minute or 2.. The line comes back up but if I keep streaming/downloading, it will continue to dropout. I mentioned this to them already and they said that they only recently did some upgrades on their network and it could be a potential issue with the copper and to monitor over the next few days and let them know if it doesn't resolve. It's been almost 24 hours and I have lost count of how many times the net has dropped out. Has anyone else had this issue?

    • Xetrok on 15/07/2017 - 23:58

      How many phone sockets do you have in your house?

      • itsmehuey on 16/07/2017 - 00:05

        3 where the TV area is and 1 inside our bedroom. I've tried all 3 outside where the TV area is. Haven't tried in the bedroom though as I do not want to be placing the modem in there or I wouldn't be sleeping at night with all the lights blinking.

        • Xetrok on 16/07/2017 - 00:41

          Some people found on whirlpool that having the other sockets removed improved their speeds.

        • itsmehuey on 16/07/2017 - 00:49

          @Xetrok: speeds seem ok now. Tested about 11PM and was getting around 70/30Mbps. The issue still remains with the dropouts though.

        • Spizz on 16/07/2017 - 08:36

          @itsmehuey:

          Some people over on Whirlpool also having ping and speed issues with Buzz.

        • itsmehuey on 17/07/2017 - 23:07

          @Spizz:
          Everything seems to have stabilised for me now. Haven't had a single dropout since Saturday morning and speeds have raised now to about 85Mbps down and 35Mbps up. Crossing my fingers that it's not just luck. However, they did inform me they filed a case and think the upstream carriers have done something to fix my initial issues.

          Amazing how fast even on my phone the speeds are: http://www.speedtest.net/my-result/a/3040188070

    • currentfad on 16/07/2017 - 09:17

      Interesting. This is exactly my situation right now with TPG but only happens at night after 10, up until next morning (not exactly sure the exact time but it's fine when I wake up). This issue has been so frustrating and I've decided to move telcos - currently in my 30 day cooling down period. Now, I was interested in moving to Buzz but it looks like both are on the same network which kinda suggests that nothing will change if I move to Buzz in regards to this dropout problem.

      • Spizz on 16/07/2017 - 11:17

        I must be one of the lucky ones with TPG. I'm on 100 Mbit FTTN. Can sync at the full speed since I'm within 350 meters of the Cabinet and get Full speeds day and night with no congestion and 7ms pings and no issues Streaming.

        Though it costs me $109 per month with TPG and Buzz would be $79 with the same options (Call pack). Tempting to change for the $30 saving per month but Ill keep paying that extra to TPG for the constant full speeds I get day or night.

        Hopefully competition will force TPG to drop their NBN prices which would be good for me. Also hopefully Buzz can fix these speed issues people are experiencing.

        • currentfad on 16/07/2017 - 15:15

          Yeah it's quite unusual as it's only started happening within the last few weeks, and I've been a TPG customer for 9 years; NBN customer for over 1.5 years. I've contacted them a few times about it but it seems like nothing gets done so I guess there isn't much choice.

    • OpenHand on 17/07/2017 - 09:57

      Check what server you are running speedtest from. For some reason mine was checking one from Adelaide and getting 20-40. I changed to Melbourne (where I am) and its 95-25~

  • DoesntEvenMatter on 15/07/2017 - 23:04

    Planned on signing up with them but as all once they get popular it all goes to shits so Telstra I remain :/

    • GaryG on 16/07/2017 - 19:58

      Aside from the understandable side effects of being Ozbargained, (and are hiring new staff to address it) I cannot see any signs that the actual NBN service has particularly suffered, at least from the outside.

      I have gone ahead and just signed with them as I still think they are offering good value. Spent a fair time on the phone yesterday asking questions and getting clear answers and info. Cannot ask better from that.

  • dreamboat on 16/07/2017 - 19:25

    very slow

  • Xetrok on 16/07/2017 - 22:01
    +2

    Seems fine here.
    http://beta.speedtest.net/result/6459456892.png

    Are you FTTN or FTTP?
    What router are you using?
    How many people in your house are using the network?

    • Murdrum on 16/07/2017 - 23:07

      Good to see East Melbourne is alright.

      FTTP south of Hobart and <25Mbps constantly. I'm going to open a ticket :(

      • Xetrok on 16/07/2017 - 23:29

        Does your speed increase outside of peak?

        • Murdrum on 17/07/2017 - 10:17

          Nope, same speed at 1am.

  • OpenHand on 17/07/2017 - 09:58
    +3

    Signed up last week and got connected over the weekend. Changed my settings over (took about 10 minutes due to me missing some manual DNS stuff I had set up) and now getting 95~ download and 25~ up. Very happy.

  • Plartus on 17/07/2017 - 21:13
    +1

    signed up yesterday connected today(absolutely amazing service spoke briefly to andrew who was outstanding) well done to Buzz that was the easiest connection and service of my life. Had massive congestion on tpg between 6-12pm (massive ping spikes) ping is smooth sailing with buzz.

    • iJebus on 18/07/2017 - 00:37

      Pretty brutal that you got signed up so quickly and I'm still waiting from Thursday 6th July, haha. I chatted with Andrew today and he said it should be through in the next 24 hours, so, we'll see.

      • Plartus on 18/07/2017 - 11:40

        @iJebus I was already on the nbn, if you are just switching over from adsl it takes allot longer. Tpg took 3 weeks to initially connect me.

        • iJebus on 18/07/2017 - 14:12

          Yeah, already on NBN. Should have mentioned :)

  • Plartus on 17/07/2017 - 21:18
    +2

    Oh and for all those on tpg modems (HG659), to access the settings login as User:root Pass:uh!7+a3ng , then internet tab> edit connection.

    • No Child Support on 20/07/2017 - 22:27

      Nice work. Bookmarking for future reference

  • jain231 on 18/07/2017 - 15:15

    I have got connected to NBN via HFC, their Tech came on Friday and connected ARIS connection box and all 4 lights were working fine. I then connected my ASUS dsl-ac68u modem to it and entered all details provided by BuzzTelco email. I couldn't connect to Internet for some reasons. I called up to BuzzTelco and they advised that NBN set up might be incorrect so they will lodge case with NBN and will contact me Saturday afternoon.

    I have since called them 4 times for the updates and every time they confirmed that they will provide me updates soon and will give me call.

    Nothing has happened yet and no calls or updates..like none at all!!

    Its very frustrating.

    • pufffdragon on 18/07/2017 - 16:30

      Do buzz let you know when the tech guys are going to do the switch over? I'm just over a week signed up and only received the modem. Still need to change from adsl to nbn.
      Hopefully its done before my tpg runs out in 3wks time, otherwise my wife will be serving my balls to me on a platter if there's no internet.

      • beerbudget on 19/07/2017 - 07:01

        Not for me. ADSL just stopped yesterday due to change over. Not a single message from BuzzTelco after signing up.

    • ndoan on 18/07/2017 - 19:55

      Does your modem support VLAN 100 on WAN port?
      Read this:
      http://forums.whirlpool.net.au/archive/2518665

  • jasongi on 18/07/2017 - 19:43
    +1

    How are they 40 dollars cheaper per month than every other known competitor? Surely this is one of those too good to be true deals.

  • mafranco on 19/07/2017 - 06:08
    +1

    I've signed up with these guys in the last promotion ($49 for the first 6 month) and it was a disaster. DL speed were below 10Mbps most of the times and ping higher than 500ms,so I came back to TPG where I'm getting full speed most of the times, but I have to say I'm very tempting to try it again and see if they solved the problem with their static ip…

    • Xetrok on 19/07/2017 - 09:05
      +1

      They solved it, by using static IP they bypassed the need for PPPoE auth which was the issue.

    • mafranco on 20/07/2017 - 20:53

      Couldn't resist it and signed up yesterday and got it connected today. Download speed was very unstable (between 20 to 60Mbps) and ping a bit high (around 19ms to local server). Contacted their support and they said to wait until it stabilize. Decided to change their DNS with a public one and BOOM!!! Full speed and 3ms ping!!!
      Happy days!!!

      • tencents on 21/07/2017 - 19:15

        how?? please explain

        • mafranco on 21/07/2017 - 23:46

          Once your service is activated, they will provide a static ip and DNS server to set up your router…I've just used google DNS instead…
          8.8.8.8 and 8.8.4.4

        • mafranco on 21/07/2017 - 23:49

          Check out my @Speedtest result! How fast is your internet? http://www.speedtest.net/my-result/a/3051500741
          Just now, on my phone and about 15 metres from the router…

  • whodidthat on 19/07/2017 - 11:20
    +1

    What's the overall impression of the service?
    I'm a bit jumpy after reading whirlpool and current experience with myrepublic (slow speeds and very hard to contact them).

    Anyone know exactly what having the static IP address does?

    • Xetrok on 19/07/2017 - 12:32

      Static IP removes the need for PPPoE and authentication.
      The whirlpool experience was from the initial uptake @ $49 for 100/40 and was when they used PPPoE, this was quickly remediated and people were issued static IP's (at no additional cost).
      Service is great and they have on boarded new staff to meet customer demands.

  • jinzo5 on 19/07/2017 - 12:19

    Noob question:

    Getting HFC NBN installed on 4th August. I already have TP Link Archer D7 router, who supplies the modem?

    Example - http://iihelp.iinet.net.au/sites/iihelp.iinet.net.au/files/c…

    • Xetrok on 19/07/2017 - 12:33

      NBN need to supply and install the NTD - this may be booked when you place your order if you don't have the NTD already (your activation timeframe will depend on the NBN appointment).

  • ElCheapoo on 19/07/2017 - 17:28

    I am interested in the unlimited 100/40 deal. If I take the 24/12 month contract, and then for whatever reason I want to leave before the whole term is over, how much will be the cost to break free from contract?

    I saw the NBN guy around my house today and asked him whats happening and he said my house was done. I checked and it now does have the NBN HFC connection to the side of my house.

    Can I sign up now and when can I get the NBN internet going?

  • tencents on 19/07/2017 - 19:49

    I signed for the 100/40 plan, I tested about 100 times from 7pm-8pm. I get avg 50/25 mbps, once I got 90/38mbps. Worst was 20mbps download. Ping ranges from 4ms - 17ms.

    Not sure what to say here.

    Was told in live chat, its during peak and its a new connection and needs time to stabilize….dafuq?

    • DoesntEvenMatter on 19/07/2017 - 19:55

      Bahahahaha it's because some of the worms get lost and haven't yet learned that they all need to go to you too so half keep running straight

    • pl3x on 19/07/2017 - 19:56

      Couple of questions. Postcode/Area? Server? FTTP/FTTN etc? # People using net?

  • Phyo on 19/07/2017 - 23:12

    Hi Jeremy,

    How long will this promotion last? I am moving house in early August and my new place is NBN ready. I just hope this deal is still on by that time, so that I can sign up for 100/40 plan

    • Pleasure Paulie on 19/07/2017 - 23:28
      +1

      They told me till the end of this month, but you can forward date connections. I will be signing up and forward dating mine until my contact ends with MyRepublic.

  • currentfad on 20/07/2017 - 18:32
    +2

    I'll try do a speedtest every 30mins - server chosen automatically. Ordered on 17th, service activated on 20th. FTTP Sydney.

    6:30pm http://beta.speedtest.net/result/6470130800.png
    7:00pm http://beta.speedtest.net/result/6470192640.png - running a 480p stream
    7:30pm http://beta.speedtest.net/result/6470252296.png - running a 480p stream

    • tencents on 21/07/2017 - 19:19

      my connections are crapy in the 30/30.. what's going on?
      I just get the wait to stabilize excuse

      • currentfad on 21/07/2017 - 19:36

        What area you from?

        • tencents on 21/07/2017 - 19:38

          south west Sydney.
          speed is so inconsistent

        • currentfad on 21/07/2017 - 19:45

          @tencents: FTTP? What router/modem are you using?

        • tencents on 21/07/2017 - 19:47

          @currentfad:
          Yeah FTTP
          i'm using Netgear WNDR4300
          I used to be with another provider on 25/12 plan. Still am and it'll cancel next month, but never had inconsistent speed issues.
          My buzztelco is connected on UNI-D Port: 2

        • currentfad on 21/07/2017 - 19:54
          +1

          @tencents: Not 100% sure if the router is your problem since its using 802.11n Dual Band, but I am using a Netgear R7000 (802.11AC Dual Band - 5ghz).

          I can achieve these speeds on all my devices except my desktop which is using a crappy Netgear wireless N usb dongle (2.4ghz) which only gets 40-50Mbps at most.

          I suggest plugging a device into the ethernet port to see what speeds you get. If you get close to these speeds I'm recording then it's definitely the wireless capability of the router.

    • nenadb on 24/07/2017 - 22:27

      Looking good have you had anymore examples you could give? Considering switching over before this deal expires but want to get an idea of what their cvcs are like

  • benjamin on 21/07/2017 - 09:41

    Got connected this morning, as promised a week ago.

    Had some trouble setting up the modem, rang and got through to Mostyn in support straight away, who was a great help. Impressed by the speed.

  • Spizz on 23/07/2017 - 08:21

    Anyone got their VOIP working correctly? Just heard of problems over on WP with the VOIP not working correctly (can't receive calls from People on Telstra and can't hear the person on the other end, etc)?

  • pj29343 on 24/07/2017 - 10:03
    +1

    Mine didn't exactly go as per plan.

    1) Excited about the deal.
    2) I already have NBN. So chatted with Buzz telco to confirm that they can do ports.
    3) The chat dude was helpful and advised to put in landline number on the comments / description section while applying.
    4) Applied online, all smooth.
    5) Contacted existing provider, confirmed termination at current billing cycle which was 3 weeks away.
    6) Confirmed again with Buzz telco that this was all possible, they said I just need to give them the dates.
    7) Cancelled service with current provider.
    8) Gave Buzz telco the dates. Confirmed again that it was all fine.

    You can see where this is heading…

    9) Wasn't confident that they would do it correctly since all the info was provided over chat. So I opened a support ticket with them with the same details with the provisioning team so that its covered just in case the chat dude forgot to update something.
    10) Activation date passes, no internet.
    11) Chat with chat dude and he says they stuffed up. They can give a credit maybe.
    12) I ask them to try the port anyway. Most likely the number is lost.

    So in case you guys are planning on a port, just keep this in mind. Although I don't know what else I could have done other than remind them again on the day of the port. Unfortunately, I was away and couldn't.

    :(

    Cheers

    • GaryG on 24/07/2017 - 19:25
      +1

      I would expect with a port that the one thing not to do is cancel the existing service but leave it running so that it can be ported. I know that is the case with phone numbers and figure that would apply to NBN service too.

      • pj29343 on 25/07/2017 - 09:08
        -1

        Maybe but how long would you keep it running for? There was a 2 week overlap from when I asked them to do the port.
        Sorry mate, they stuffed up, no other way to say it.

        • GaryG on 25/07/2017 - 11:50
          +1

          Except you said the termination was 3 weeks from when you asked if I read that correctly. You have to keep it going till transferred.

          That's not to say someone else didn't stuff up and as I said I am not familiar with the NBN process but with other forms of porting you don't cancel and leave it till the new company initiates and completes the transfer.

    • Typical16-bitEnjoyer on 28/07/2017 - 21:10

      7) Cancelled service with current provider.

      ROFL. Epic fail man.

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