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AmEx Shop Small - Spend $20 and Get $10 Statement Credits (up to 5 Times) [November 2017]

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AmEx Shop Small - Spend $20 and Get $10 Statement Credits (up to 5 Times) [November 2017]
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JSQUARED on 03/09/2017 - 18:43 americanexpress.com (18465 clicks)
Last edited 15/11/2017 - 15:39 by 3 other users

This year, you can earn $10 statement credits from up to 5 different participating small businesses, as opposed to 10 like back in 2016, 2015 and 2014.

Registration Link

Edit (2/11): 100,000 card enrolments reached.
Edit (3/11): 18,000 more cards can be enrolled.
Edit (6/11): 118,000 card enrolments reached.

Terms and Conditions:

  • Save the offer to your eligible Card between 31 October 2017 and 30 November 2017.
  • Limited to the first 118,000 Cards to save the offer.
  • Spend $20 or more on the eligible Card in one transaction in-store at participating small businesses listed
    on maps.americanexpress.com/aushopsmall between 1 November 2017 and 30 November 2017 to receive a $10 credit. Offer is limited to five credits per registered Card, with no more than one credit per participating small business.
  • Excludes transactions where you do not spend directly at participating small businesses. For example, purchases made through a third party such as a department store (e.g. David Jones, Myer or PayPal).
  • Excludes online purchases and gift cards.
  • Business Cards that are affiliated with a wholesaler partner, American Express Business Travel Accounts, Government Cards, Corporate Purchasing Cards, Corporate Meeting Cards, Corporate Cards and David Jones Storecards are excluded.
  • Credit is not redeemable for cash or other payment form.
  • Credit should appear on your billing statement within 5 business days from date of qualifying spend.
  • Credit will not be applied to your Card account if your Card has been suspended or cancelled.
  • Credit may be reversed if your qualifying purchase is subsequently refunded or cancelled.

Full Terms and Conditions
OzBargain Shop Small Event Tag. Past deals, forum discussions etc.
Shop Small Map & Wiki including Opal & Myki Top Up Locations
Spreadsheet of locations thanks thydzik

Referral Links

Business Explorer Card: random (4)

Referrer: 40,000 Reward Points

Centurion Personal Charge Card: random (7)

Referee gets 200,000 MR points. Referrer gets 150,000 MR points.

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Financial American Express Instagrampost Shop Small Statement Credits

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closed Comments

      • t25 on 11/11/2017 - 19:44

        Thanks. Some of my shop small purchases didn't even trigger the email, but I will just keep tabs and hang in there.

  • shortgum on 11/11/2017 - 19:20

    Went off to Ippudo Chatswood with this deal https://www.ozbargain.com.au/node/339476

    combine with amex make this $10 for two ramens . However, don't think one ramen even worth $10. You end up having too much for two bowls or one is not enough.

  • Konohamaru on 11/11/2017 - 22:47

    I went to mascot charcoal chicken to spend $24
    But when i give them my card, they said their business is cash only.

    Before i go to that shop, i did the searched and it’s one of the list in amex small shop.

    Anyone has same case ?
    Is this shop pretend to be cash only during this offer?
    Im never been to this shop before

    • [Deactivated] on 12/11/2017 - 00:04

      Quite a few shops listed on the SS map have closed down for quite a while. So it's far from accurate as we all already know. A couple of businesses I've checked up on Google Maps photos even show hand written "No Amex" signs at their cash registers, lol.

      If you google, mascot charcoal chicken cash only. the first search hit you get is a post from 2015 which claims they are cash only.

    • strawberrybug on 12/11/2017 - 10:43

      I've had businesses (cafe/restaurants) on the map that have told me they don't take amex (both last year and this year)…I should have known better this year and asked before I ordered and ate :(

    • mmd on 18/11/2017 - 13:43

      Do u still have the receipt?

      • Konohamaru on 27/11/2017 - 18:52

        they ask me to withdraw money from atm in their shop, luckily i've got ing .
        i still can proof them the atm is from their shop 100%

    • danielh on 19/11/2017 - 19:40
      +2

      Do what I did and contact Amex on the website and let them know the situation. You should get a manually processed $10 transaction from them within a few days.
      The contact is link is hard to find so click here for a direct link.

      • thangcuoi on 20/11/2017 - 12:11
        +1

        My card is an Amex Velocity. The form you linked to said to call the number on the back of the card when I select American Express as the card issuer.

        • danielh on 20/11/2017 - 19:20

          Ahhhh. I only used it for three bank issued Amex issues plus reporting a place that did not accept Amex even though it was on the Shop Small Plex. I got 4 x $10 credits as a result (I got the fourth credit as I also put in my NAB Amex card details even though I used my Visa).
          I guess if you have an Amex issued card you have to call them up.

  • Shikha966 on 12/11/2017 - 08:48

    Any shop in Sydney under shopsmall sells Myer, David Jones or any other gift card?

    • strawberrybug on 12/11/2017 - 10:41

      Nope (that I know of anyway)

  • Samsungnote10 on 12/11/2017 - 22:36
    +1

    Absolutely love the deal

    Initially I thought I'm going to struggle to use my 5 per card.
    But after buying and stocking up on meat, alcohol, medication, a few take away orders
    Im actually maxed out all of my cards.

    Wish I had more
    I'm now prioritising which merchant to use now since I'm nearing my max

  • [Deactivated] on 13/11/2017 - 08:59

    Any posters from St Peters in Sydney? St Peters post office is listed on Shop Small and as an Opal retailer. They could be a potential source for Opal/gift cards but they're also a LPO so might not accept AmEx.

  • Sharp on 13/11/2017 - 13:15
    +2

    4/27 Park St charged me 40c surcharge per card.

  • yellowcoconuts on 13/11/2017 - 19:02

    Got $20 OPAL top up at Circular Quay Ezymart Wharf 2 ($1 surcharge) and Wharf 5 ($2 surcharge) today 13/11.
    Paid using paypass/paywave, will update when credit comes through.

    • yellowcoconuts on 18/11/2017 - 23:06
      +1

      $10 credit received for each Ezymart on 15/11

  • tarken on 14/11/2017 - 15:18
    +3

    Latest opal run (14/11)
    Lucky charm Galleries 40c
    Lucky charm Pavilion 40c
    Allied Mart 379 pitt 30c

    Got emails for all of them straight away

    • roughana on 14/11/2017 - 17:48
      +1

      Lucky Charm Galleries - 500 George St, Lower Ground Floor RLG22
      Lucky Charm Pavilion - 580 George St, (Lower Ground 15 ?)

      • tarken on 14/11/2017 - 18:01
        +1

        Yes

  • Hogg on 14/11/2017 - 17:33

    Nextra at Chatswood Chase Opal top-up 2% surcharge, not a just flat 40c fee.

    • snapper on 30/11/2017 - 22:45

      My experience also

  • vino83th on 14/11/2017 - 18:44

    CTC Pendle Hill 60c or 3%
    https://g.co/kgs/HpXhHm
    I got email then $10 received in my account

  • tqf8h on 14/11/2017 - 19:18

    I got declined for using my amex at some stores listed on the map. Trying to contact them through the internal email system as I did last year to get the credits, but it says

    Email servicing is no longer available. You can still access your email inbox and sent messages

    What are others doing to try and contact them? Call up?

    • mmd on 18/11/2017 - 13:44

      You have to call if you have an Amex Amex issued card.

    • danielh on 19/11/2017 - 19:42
      +5

      They started to hide the link. Here it is.

      • tqf8h on 19/11/2017 - 20:11

        Thanks I'll try it and see if it works

  • tanoshiiki on 14/11/2017 - 21:25
    +2

    Did my first Shop Small with a myki top-up at Victoria Harbour Pharmacy, Docklands (Mel) today. No surcharge. Only have one card and the assistant was surprised I only had one.

    • MathNerd on 15/11/2017 - 15:58

      Haha that's funny. I'll go there one day and hopefully use as many cards as they will allow to topup myki to about $200 or so. They must be getting people coming in with 20+ cards asking to topup in one shot!

  • Teraflare on 15/11/2017 - 12:42
    +1

    Opal top up at St Leonards:
    EzyMart: $1 surcharge, got Shop Small confirmation email.
    Forum Newsagency: Refused AMEX (reporting them to AMEX)

    Opal top up Kings Langley Newsagency: No surcharge, got Shop Small confirmation mail.

    • snapper on 30/11/2017 - 22:44

      I got charged $2 for AmEx use at EzyMart St Leonards :-/

      • Teraflare on 01/12/2017 - 09:50

        Darn, maybe management instructed them to charge higher as the SS promotion went on. I was served by two different people that day and they both surcharge $1. Girl told me they do waive the surcharge if you make a purchase.

  • [Deactivated] on 15/11/2017 - 13:16

    Pike's Pharmacy in Burwood, NSW is a newsagency and pharmacy in the same shop. I don't know if they are seperate businesses. So would have to ask beforehand if intending to make a purchase at the newsagent part of the shop. According to their website the newsagency sells gift cards.

    https://maps.americanexpress.com/au/shop-small/name=PIKE'S-D…
    http://www.pikespharmacy.com.au/

    • shortgum on 15/11/2017 - 17:39

      interesting. what gift card do they have? owner will have attitude when people use amex?

  • lostn on 15/11/2017 - 14:20

    Some of these places I went to pay for it, and they said they don't accept AMEX anymore. Some even advertised that they did. Bastards. They signed up for it, lured me in and then didn't honor the deal.

    Other places I asked first if they accepted, and they didn't, even though they're on the AMEX map.

  • snowymatthew on 15/11/2017 - 15:55
    +1

    Latest opal run (15/11)
    Lucky charm Pavilion 40c
    Millennium Convenience Store 289-295 Sussex St $1.00
    Fastway 44 Park st 40c
    Got emails for all of them straight away
    For Meadowbank Newsagency 64 Constitution Rd Meadowbank, I was there on 08/11 but still no credit on the statement.

    • Baghern on 15/11/2017 - 18:33

      heh millenniux Sussex rejected me, hit and miss I guess

    • Teraflare on 16/11/2017 - 09:57

      Hmm I done a top up at Millennium last Sunday and got no confirmation email. Also, no statement credit for it as of yet.

    • snowymatthew on 21/11/2017 - 09:55

      Credit for Meadowbank Newsagency 64 Constitution Rd Meadowbank is received.

  • ChillBro on 15/11/2017 - 17:14

    A convenience store told me they accepted Amex but not for opal transactions. Can they do this?

    • Turd on 15/11/2017 - 17:18
      +1

      They can do whatever they want

    • illumination on 15/11/2017 - 17:18
      +1

      Well, it's annoying as hell for us, but I don't see why they can't..?

      Just sounds like a business decision and I don't know what you could report them for, or whether you can report them.

  • Baghern on 15/11/2017 - 18:25

    Bought from the Runningwarehouse deal… sale comes up as tennis on my bank statement… just got a surprise email from Amex small shop for the $10 statement credit

  • henestto on 16/11/2017 - 09:53

    Oxford St Newsagency 1/18-32 Oxford St Darlinghurst 30c surcharge today (friendly but said too many came along cannot lose money) got instant email

    • Turd on 16/11/2017 - 10:13
      +2

      they arent losing money from opal recharge.

  • Wolfie on 18/11/2017 - 22:11
    +1

    Topped up Myki at Pinewood newsagency in Mount Waverley with my 5 cards, no surcharge. One catch is you need your physical card with you as the terminal that does Myki can't do NFC.

  • Samsungnote10 on 19/11/2017 - 00:27
    +4

    I should get the Darwin award

    Today I split a transaction into 3 and waited for my emails to come through.
    None came.. And then I realised I used the ones I had already used. I just misread my own name:(

    • Purple on 19/11/2017 - 23:17

      I did the same too. I topped up Opal at the same newsagency using the same card again, I was wondering why I did not receive any confirmation emails from Amex. later on I logged in Amex web-site then I realised I used the same card to recharge Opal at the same news agency.

    • kerfuffle on 20/11/2017 - 06:34
      +1

      Keep a list like I do and you won't make that mistake again! :)

  • Hogg on 19/11/2017 - 14:21
    +1

    Heads up about Nextra Chatswood Chase. They refused split payment or multiple Amex transactions for Opal top-ups today, citing that it wastes their time. My partner commented that it took them longer to explain to us than it would have taken to just do the transactions. There were also no people waiting in line behind us at all.

    I respected their business decision and just topped op $20 instead.

    • illumination on 19/11/2017 - 16:08
      +1

      My partner commented that it took them longer to explain to us than it would have taken to just do the transactions.

      Haha I like that.

      They could always just opt out of shop small..

      • Hogg on 19/11/2017 - 16:15

        Haha she is the witty one.

        I was tempted to walk out and walk back in as a "fresh" customer but I will just go back another day.

        • Purple on 19/11/2017 - 23:21

          Is it the owner refused to top up on multiple cards? I was there last week and the young girl let me topped up 3 cards.

        • Hogg on 20/11/2017 - 05:10

          @Purple:

          I'm not sure if she was the owner or not but it was a young girl.

          Partner was able to last week as well. Maybe it's a new policy?

  • rabkoa on 20/11/2017 - 11:03

    Did a few Opal run on Fri 17 Nov:

    1- Loftus City Convenience Store 20 Loftus St: CLOSED. Saw staffs dismantled the shop when I walked past.

    2- Oxford St Newsagency 1/18-32 Oxford St Darlinghurst 30c surcharge. The old man was friendly and efficient.

    3- King of the Pack (888 Wholly Tobacconist) Shop 26/ 61 Oxford St 20c surchage. Old lady was efficient. Location is a bit obscure. Few doors behind Chemist warehouse.

  • SocietyBox on 20/11/2017 - 17:00

    Pymble Newsagency - "Opal cash only" sign

  • Colin2905 on 20/11/2017 - 20:06
    +1

    For the benefit of any other MyWay card users (for the buses in Canberra), here's where I've topped up my card so far…..

    Chisholm Newsagency, Chisholm. No surcharge. Statement credit confirmed. (Guy serving me commented that I have a lot of Amex cards.)

    Top News, Woden Plaza. No surcharge. Statement credit confirmed.

    The Barrow, Akuna St, City. No surchage. Statment credit TBA (only went there today), but they're on the Shop Small list, so should be good for it.

  • [Deactivated] on 21/11/2017 - 07:34

    Can anyone confirm if these locations accept AmEx for Opal? They're located at Edgecliff station and the adjoining Eastpoint Food Fair. Both are listed on http://www.retailers.opal.com.au/

    https://maps.americanexpress.com/au/shop-small/name=EASTPOIN…
    https://maps.americanexpress.com/au/shop-small/name=EDGECLIF…

  • mooreshady on 21/11/2017 - 10:54

    if there's a shop in map list, but when pay they do not accept AMEX, how can we still get the $10?

    • uggugg on 21/11/2017 - 12:39
      +1

      Pay with a different method, get a receipt and raise an issue with AMEX.

    • jv on 23/11/2017 - 11:07

      if there's a shop in map list, but when pay they do not accept AMEX,

      business may have changed hands and Amex haven't removed it from the list.

      • MathNerd on 23/11/2017 - 12:31

        Yes, I experienced this twice so far already, luckily AmEx were very helpful with the second time this happened. Unfortunately the first time it happened they just said "What do you want me to do for you then?", I was expecting a goodwill $10 credit or something, but no didn't get anything like that.

        • bluesky on 23/11/2017 - 13:58
          +1

          Pretty surprised by the response you got for the first instance, if store is shown on the map. Did you say you expect the cashback, and still they turn you down? Maybe you were unlucky, got a custservice personnel who was not that nice.

        • MathNerd on 23/11/2017 - 14:07
          +1

          @bluesky: Yeah I was surprised too, it was Live Chat rather than call, but I could sense that the customer service person's attitude wasn't the best that day. The particular merchant is now removed from the Shop Small map so they have certainly taken action but to have to fork out 20 bucks cash and not get a reimbursement for false information on the map is disappointing.

        • bluesky on 23/11/2017 - 14:25

          @MathNerd: Yeah, I would be very disappointed too. Probably an employee on the last day or something … so far everyone I interacted with at Amex has been fantastic.

        • MathNerd on 23/11/2017 - 14:31
          +1

          @bluesky: Yeah that's been my experience too, which made this particular situation just all the more frustrating. Apart from that, couldn't fault them at all. Just makes having an AmEx card so much more pleasant, when the customer service is so good :)

        • danielh on 23/11/2017 - 15:05

          Had three places that didn't accept Amex and after filling out the online form, I got emails saying that I would (and have since) get $10 credit for each.

          I have a fourth place that accepted it (Lakehouse in Daylesford) but the bank transaction went to another place called Wombat Hill (which is not part of Shop Small) and Amex said to wait two weeks to see if it comes through.

        • MathNerd on 23/11/2017 - 16:00

          @danielh:

          the online form

          Am I right then in assuming these are bank issued AmExs? As the form doesn't send the message if it's a direct issued proprietary card

        • danielh on 23/11/2017 - 22:31

          @MathNerd: Correct. Bank Issued Amex can use the online form while Amex issued cards tell you to call a phone number.

  • SocietyBox on 22/11/2017 - 15:29
    +1

    Waitara Friendly Grocer - 3%
    Hornsby Mall Newsagency - 1.8%
    To's Newsagency - 1.8%
    Emails were received immediately.

    • illumination on 23/11/2017 - 14:30

      Were these for opal top ups or just usual spend on stuff?

  • jv on 23/11/2017 - 11:06

    The offer seems to have disappeared from my 'saved list' on the site and i haven't yet used it 5 times.

    Anybody else noticed this?

    • JIMB0 on 23/11/2017 - 11:37
      +2

      Happened to me as well. Still keep getting the emails followed by the credit as normal.

    • bluesky on 23/11/2017 - 13:30
      +2

      Happened to a friend who called up Amex about this, was told they could still see that he was registered. They say it is just a glitch, and should be OK.

  • alphaai on 23/11/2017 - 15:57

    Has anyone bought lotto tickets or instant scratchies from nextra or anywhere else with the shop small promotion? Did you get the cashback on these purchases?

    • JIMB0 on 23/11/2017 - 22:36
      +2

      Sure did. Losing $10 on lotto/scratch cards felt better than losing $20. Last year I got 40 $1 cards in a continuous strip just to see how much you'd get back on average. Ended up with $23 in prizes.

  • Melburnian on 23/11/2017 - 23:10

    I topped up Myki at Brunswick St News in Fitzroy today, and the shopkeeper said "Paying by Amex?" in an expectant but weary voice.
    She told me that yesterday someone came in with TWENTY THREE Amex cards to do Myki top up.
    Which of you was this?! :P
    "Finishes at the end of this month, right?" she said with the tone of someone looking forward to that day.

    • MathNerd on 24/11/2017 - 07:00

      Wow that's insane. How many did you use?
      I'd be too embarrassed to ask for a topup over 23 cards, I'd do it over maybe 2 cards then go to another place then come back later etc, not too keen on humiliation haha

      • Melburnian on 24/11/2017 - 12:34
        +1

        I "only" had three cards including hubby's. That already takes long enough!

        • MathNerd on 24/11/2017 - 12:38

          You're right! Each card takes ages to process, and it's awkward while the terminal is connecting back to the AmEx servers, waiting for approval. I do that with 2 cards and I get insanely awkward. Gotta have balls of kryptonite to do that with 23 cards! I'd gladly spread out the topups over a few days to make it easier for the cashier, as I can understand their frustration.
          If only we could self-serve Myki Topups, that would be a dream come true. No awkwardness involved and can take as long as you need (and no death stares for wasting the person's time).

          Also, did you to it via Contactless (ExpressPay) or via Insert + PIN? Contactless may be faster but I find the emails don't come through at times when Contactless is used.

        • illumination on 27/11/2017 - 16:16

          @MathNerd: Hahaha I have done 20+ before.

          It can be a little confronting, for both parties I suppose, but I try and be reasonable about it. Generally I do one at a time, and I'll move out the way for other "normal" customers. I also sometimes offer to get the person assisting me a drink.

  • [Deactivated] on 24/11/2017 - 07:19

    Do they only give a single goodwill credit per account where primary & supplementary are counted as one. Or is it possible to get goodwill credits for each supplementary card as well?

    • MathNerd on 24/11/2017 - 10:20
      +1

      It really depends on the person you get on the other end of the line, sometimes they're really nice and want to please you, so they'd give you multiple credits. If you get a grumpy/crazy person, you won't even get a single credit. It's the luck of the draw I guess.
      I was meant to receive 2 goodwill credits, and they've said it's come through, but I can't see it on my account/statements yet. Already took 2 calls to get this confirmed, hoping I don't need a third call for this, as that would be severely disappointing.

  • dammit on 24/11/2017 - 14:27
    +1

    Opal run 24/11/17
    Ezymart wharf 2 and 5 circular quay $1 surcharge each
    58 pitt st ezymart NO surcharge !
    CITY CONVENIENCE 1 castlereagh NO SURCHARGE!
    MLC news agency 60 cent surcharge.

    Winning!

    My trick is to not whip out or show the amex, just have the opal card and say $20 topup. Most then ask cash or card and I just say card and nothing further specifying it's an amex ;)

    • MathNerd on 24/11/2017 - 14:33

      Do any of these stores ask for the physical card? Or do you just discreetly PayPass your AmEx card?
      I find in Melbourne with Myki topups a lot of the retailers physically put their hand out asking for the card, and it's awkward if you say that you're not going to hand it over…

      • dammit on 24/11/2017 - 14:44

        I tried Apple Pay on one and it failed. Generally they have the eftpos terminal in a self serve type way.

        • MathNerd on 24/11/2017 - 15:12

          That's lucky. My experience has been the eftpos machine is hidden away behind the counter.
          I do rejoice when I see the terminal on a stand though, facing the customer. That's what you mean by self serve type way yeah?

        • dammit on 24/11/2017 - 16:22

          @MathNerd: yup

        • shortgum on 25/11/2017 - 10:17

          @dammit: this still have an element of luck depend on the operator. chance is you meet one doesn't care to ask further. but if a bad day might not

        • dammit on 25/11/2017 - 15:58

          @leehungfei: yup and shift change then the surcharges change too!!

  • vino83th on 24/11/2017 - 19:47

    Spice Mini Mart no surcharge

    https://g.co/kgs/CwM5hm

  • [Deactivated] on 25/11/2017 - 14:54

    Is "American Express Promotion Credit" for Shop Small the goodwill credit? I did send an email about a business but there was no mention of credit in the reply.

    • bluesky on 25/11/2017 - 17:52

      Yes, it is probably the credit they manually put back onto your account, due to your email.

  • Samsungnote10 on 26/11/2017 - 06:25
    +3

    Am impressed. Got a bit confused tracking all my credits and which card had how many left at which store etc.

    Got an email from Amex saying "dear user, you still have chances to use Amex small shop"

    Very helpful!

  • squarepants on 26/11/2017 - 09:33

    Does anyone have any idea if the Keepcup online store is still part of shop small as indicated on the Amex shop small guide page (https://www.ozbargain.com.au/wiki/amex_shop_small_guide#othe…)?

    Only reason I’m asking is last time it was confirmed was 2016. Was looking at getting some cups as presents.

    • neil on 26/11/2017 - 12:40
      +2

      San Churro sells Keepcups and they come with a free hot drink. They are on the Shop Small list.

      EDIT: Looks like just the Docklands one is there, (Chocolateria San Churro -Harbour Town Shopping Centre)

      • squarepants on 26/11/2017 - 14:03

        That’s interesting. Thanks for that bit of info neil! Cheers. Might have to make a trip there to have a look.

  • Mortgage Broker on 26/11/2017 - 10:04

    Anyone tried 2 locations of the same business which is not a franchise? Still get 2 credits?

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