This was posted 4 years 6 months 9 days ago, and might be an out-dated deal.

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NBN 50/20 Unlim $59.95/Month, NBN 100/40 Unlim $79.95/Month ($20/Month off First 6 Months All Plans) @ Superloop (New Customers)

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NBN 50/20 Unlim $59.95/Month, NBN 100/40 Unlim $79.95/Month ($20/Month off First 6 Months All Plans) @ Superloop (New Customers)
Go to Deal
Ldoggybag on 15/10/2019 - 18:29 superloop.com (11180 clicks)
Last edited 28/11/2019 - 10:34 by 3 other users
SLC20FOR6

$20/month off for the first 6 months on all Superloop NBN plans for new customers only. No signup fee or contracts apply. Enter promo code SLC20FOR6 at signup under 'Referrals and Promotions' at the details page.

If you've missed out on the recent Aussie Broadband offer, Superloop is a solid nbn provider with an excellent network to rival or arguably surpass Aussie Broadband. Australian-based support in SA. Excellent latency around Australia and internationally to locations like USA, Europe + Singapore (both via Perth on Indigo cable) & Japan. CVC charts similarly to Aussie Broadband are made available in the members portal for your POI.

  • nbn 50/20 500GB ($54.95/month first 6 months, $69.95$74.95/month thereafter)
  • nbn 50/20 Unlimited ($59.95/month first 6 months, $74.95$79.95/month thereafter)
  • nbn 100/40 500GB ($69.95/month first 6 months, $79.95$89.95/month thereafter)
  • nbn 100/40 Unlimited ($79.95/month first 6 months, $89.95$99.95/month thereafter)

**Edit 27/11: Updated to new prices. More info*~~

Please note: for anyone planning to change from a 100/40 plan to a 50/20 plan after 6 months, be aware that your monthly charge may be $74.95 for the 50/20 500GB plan and $79.95 for the 50/20 Unlimited plan as the $5 special discount on the 50/20 tier is only applicable to new customers.

Full T&Cs available here

Plan changes & cancellations
If you change your Superloop NBN Plan, then the $20 discount will be removed from the monthly internet service charge. The price of the monthly internet service charge will return to the minimum monthly charge set out in our Critical Information Summary (CIS)

TERMS AND CONDITIONS
This Offer is open until 31 December 2019. Superloop may withdraw the Offer at any time without notice. By applying for the Offer, you agree you are bound by Superloop’s Standard Form of Agreement (SFOA) and these Terms and Conditions. Superloop may change these Terms and Conditions at any time in accordance with the SFOA.

Referral Links

Referral: random (1141)

Referrer gets 10% off for 6 months.

Internet Broadband nbn

Related Stores

Superloop
Superloop

closed Comments

    • NotAMoodle on 15/10/2019 - 20:20

      Not even a comparison. Especially given the difference in price point.

      • bdl on 15/10/2019 - 23:54
        +1

        Meaning Superloop is better or worse than Telstra?

        • r0xz on 16/10/2019 - 06:58
          +4

          Telstra is rubbish. Customer service are the worst. Don't waste your time.

        • goosmurf on 16/10/2019 - 09:06
          +4

          There is literally no reason to use Telstra for NBN.

          ABB and Superloop both provide better network, better customer service AND better pricing.

          Historically people would go with Telstra despite their premium pricing because there was either no other option (e.g. Telstra HFC) or the Telstra network was better in some cases. But that's all in the past.

    • machej on 15/10/2019 - 20:36
      +4

      Superloop is much better. Customer service wait times and the international load speeds of sites.

    • neonlight on 16/10/2019 - 08:01
      +1

      No 4G backup with superloop, no phone line also uncertain whether their international links are better than Telstra. I'm not risking it.

      ABB has issues with China. Superloop might have the same experience just hasn't been tested well enough. Not enough customers to warrant its good

      If the network is good you don't need customer service

      • BlackorRed on 16/10/2019 - 09:55

        Yeah, can't agree more, I have cancelled my order with Superloop just now after considering your point

      • r0xz on 16/10/2019 - 10:01
        +2

        what issue?

        use their looking glass to check: https://lg.superloop.com/

      • That One Guy on 16/10/2019 - 10:19
        +1

        Here is superloops network https://www.superloop.com/our-network/, i've done testing and i beat out vocus, tpg, and telsta on most international routes. Telstra has horrible routing most times. As someone suggested test with https://lg.superloop.com/ the whirlpool thread will have global speedtests too

      • theg00s3 on 16/10/2019 - 11:19

        The 4G backup shouldn't be a selling point, it's capped at 6/1. Superloop has far better international links than Telstra

        • neonlight on 16/10/2019 - 12:37

          Yes but NBN is the one likely to cause outage and do maintenance. Your ISP won't be able to do anything.

          A ex-colleague of mine has had no internet for 2 weeks, ABB couldn't do anything and he had no 4G backup. This is due to work done by NBN affecting the entire suburb.

          Sure it is capped but its better than nothing at all. And while you are on 4G Backup your ISP would know this, and they can push NBN to fix things faster.

          For me I'm on a month to month contract since I have had Telstra Cable for 4+ years switched to NBN.

          Therefore this deal isn't ideal for me. Its your personal preference

          ABB definitely has had or still currently has issues with China sites. If you are Telstra or Belong those sites work as reported by forums online. I don't have those list of sites being slow etc as I don't have ABB. But if someone who has ABB access those sites see if you can do the same on Superloop

          • theg00s3 on 16/10/2019 - 19:03

            @neonlight: In my experience, the outages we've had while on the nbn have been caused by Telstra

  • Turd on 15/10/2019 - 20:04
    +1

    Does this include voice phone line? I need to port over a phone number.

    • DogGunn on 15/10/2019 - 20:15
      +4

      They don't offer voice… yet. It's been coming for a long time.

      If your voice plan is attached to your current account, you should port it elsewhere first so you don't lose it.

  • deeeno on 15/10/2019 - 20:12
    +3

    So I must be one of those old people but I did not realise when they said "we will transfer your service immediately", that 10 minutes later Superloop would be up and running, was with ABB on HFC.

    Speed is as advertised, 46MBps at 8pm.

    Thanks OP

    • Arsenal on 16/10/2019 - 09:31

      Hmm so i'm on ABB HFC and signed up for this last night as well, but am still on ABB 8.5 hours after receiving the 'Order Received' email.

      • deeeno on 16/10/2019 - 09:42

        Damn, hope they at least churn you today.

        • Arsenal on 16/10/2019 - 10:23

          I mean i'm halfway through a billing month with ABB so i'm in no rush, but i can't help but worry about getting stuck in some sort of nasty limbo based on everyone else saying the churn is happening with 15 minutes.

  • tere86 on 15/10/2019 - 20:21

    Switched. Thanks!

  • johnno1987 on 15/10/2019 - 20:23

    I had Skymesh and got moved to a Superloop plan for 6 months when they shut down. I have to say, they consistently gave 94/35 even at peak times on FTTP.

    Just signed up to the Fibremax deal so have free nbn until November 31.

    Seeing as I never actually signed up to Superloop, what do you think the chances of me being classified as a new customer are?

    • lgacb08 on 15/10/2019 - 21:28
      +1

      fibremax is crap, it's been 3 weeks and they couldn't even get my line up and running, if it wasn't free I'd have gone to ACCC

  • AFAR85 on 15/10/2019 - 20:34

    Wow what's with all these people jumping off ABB?
    They gone bad or something lately?

    • machej on 15/10/2019 - 20:40
      +4

      People complained about long wait times for customer service. Both of them have onshore customer service. The other thing where Superloop exceeds ABB is the data routing after the NBN POI. Domestic and international network are better on Superloop.

    • chriise on 15/10/2019 - 21:35
      +4

      Not at all, I've had a great experience with them. But it's like $20 cheaper.. and this is Ozbargain

    • goosmurf on 16/10/2019 - 09:09

      ABB hasn't gone bad and continues to have better tooling (My Aussie) but Superloop is cheaper.

      ABB has stickier IPs also.

      • Arsenal on 16/10/2019 - 09:28

        Yeah, i don't really have any complaints about Aussie's service, but for $69 vs $99 i'll take Superloop up on this for 6 months.

    • deeeno on 16/10/2019 - 09:44

      Price, ABB 50/20 unlimited (no discount) is $80 compared with Superloop $55.

      If the service and speed are comparable, $25 a month saving for 6 months is an easy sell.

      • spoddar01 on 16/10/2019 - 15:29

        would suggest go back and check your last 3 months usage on ABB. if it has been consistently below 500Gigs you can save another $5 with the SL 500GB 50/20 at 50. just a suggestion mate

  • pacificstorm on 15/10/2019 - 20:38

    Superloop? Never heard of it. How good is this provider compared to TPG? Been with these guys for 10+ years now and am reasonably happy wth them. Paying $89.95/month/100mbps unlimited with fttp connection. Wanna try other providers only if they are better than TPG of course.

    • NotAMoodle on 15/10/2019 - 20:43
      +4

      Much better all around. Read the comments on this post, or whirlpool has heaps.

    • spoddar01 on 16/10/2019 - 15:32
      +1

      with a fttp connection you are way better off than most already. have a look at the whirlpool threads. by a big majority SL should be able to better TPG for you. would suggest definitely catch this offer and try them out

  • bobz79 on 15/10/2019 - 20:39
    +1

    Not very impressed with their phone support. They have a standard recorded message all the time that 'high call volume…. call later'. I was first in the queue, hung up after waiting for 15+ minutes!

    • NotAMoodle on 15/10/2019 - 20:45
      +4

      At 8pm at night for Aussie phone support, after the deal has been OzBargained? What a travesty. Give them a break. Their process is automated anyway, just sign up online and you will be churned automatically. No need to call them.

      • bobz79 on 15/10/2019 - 20:49
        +1

        Don't jump into conclusions! I signed up during earlier 1 month free promotion.

        I am talking about calling around 2PM during weekdays. They messed up my free credit and had to call multiple times to get it fixed.

        • NotAMoodle on 15/10/2019 - 20:53
          +1

          Fair enough. I called them once to update my billing details, was 10am and got through in 2 minutes.

  • segfault on 15/10/2019 - 20:40

    Does the sign-up process give an opportunity for the customer to nominate the churn date?

    • [Deactivated] on 15/10/2019 - 21:10
      -1

      No

    • spoddar01 on 16/10/2019 - 15:33
      +1

      i myself had called them up and chosen a date when i would like to get activated. worked flawlessly with an sms and email on the nominated day and the router has had a solid connection ever since :)

  • Georgec82 on 15/10/2019 - 20:41
    +2

    Churned from ABB, took less than 10 min on fttp. Seamless. Handy has my billing day was tomorrow!

  • KingJuf on 15/10/2019 - 20:56

    How do I set a later connection date? Went through sign up process and could not see an option…

    • [Deactivated] on 15/10/2019 - 21:10

      There is no option for that

    • That One Guy on 16/10/2019 - 10:23

      Only possible by calling in

  • hmmz on 15/10/2019 - 20:58

    Anybody on FTTC that churned can comment on the transfer time?

    • kooldavid on 16/10/2019 - 19:07
      +1

      5:30pm – Signed up to Superloop
      5:32pm – Received SMS and email from Superloop
      5:35pm – Disconnected from ABB and connected to Superloop
      5:50pm – Called ABB to cancel

      Speedtest conducted and the upload speed is slightly faster than ABB. Very happy with the switch so far!
      https://www.speedtest.net/result/8678274257.png

      • hmmz on 16/10/2019 - 19:59

        That was pretty much my experience too. Amazingly quick. Roughly the same speed as abb. Slightly slower download speed. Can't complain for the price.

      • coolbonsai on 21/10/2019 - 09:32

        pretty much this, just signup and 5 minutes later i am on superloop from abb.

  • bestbarginever on 15/10/2019 - 21:09

    if i jump off ABB and port to Superloop, do i need to call ABB to cancel my plan?
    ABB has milked me for the past year at $99/mth and now a decent competitor has arrived, time to jump ship

    • [Deactivated] on 15/10/2019 - 21:12

      It took 24 hours for my connection to disappear from Aussie's online portal after porting - recommend you give them a call or verify with online chat either way.

  • yht on 15/10/2019 - 21:12

    Tried to sign up, but I am not able to find the scheduled connection date as I would like to have it around end of November. Any ideas ?

    • NotAMoodle on 15/10/2019 - 21:27

      Cannot schedule mate

    • theg00s3 on 16/10/2019 - 19:06

      You might be able to schedule the date if you call them

  • Buff on 15/10/2019 - 21:22
    +2

    It's time to leave Exetel. Thanks for this!

  • virtualds on 15/10/2019 - 21:34

    Thanks. Time to say goodbye to aussie broadband

  • Pratty on 15/10/2019 - 21:34

    I’ve just been issued an ABB invoice. Do I need to wait another month before leaving?

    • ElectrkJonesy777 on 15/10/2019 - 21:44

      You can call them and try your luck with getting out of paying that invoice. Seems hit-and-miss with ABB reps.

      • Pratty on 15/10/2019 - 22:00

        You’re right. Had this confirmed in writing: This is an email to confirm our call today. This is to confirm that a mid month closure does warrant a Pro Rata credit, however I recommend having this sorted before the billing date.

  • djevoultion on 15/10/2019 - 21:40
    +1

    With tpg paying 109 a month. Anyone know where I can, port my home number to so I don't lose it?

    • lomie on 15/10/2019 - 21:53
      +3

      Mynetfone.

    • theg00s3 on 16/10/2019 - 11:22

      Mynetfone or maxotel

  • alex-ok on 15/10/2019 - 21:57

    Completed sign up and was connected 5 mins later. Churned from MyRepublic FTTP with crap speeds. Now getting 46Mbps consistently on a 50mbps plan.

  • FareEvader on 15/10/2019 - 21:57

    Can someone explain what 50/20 and 100/40 means?

    • Pratty on 15/10/2019 - 22:00
      +1

      Max Download/Upload speeds.

  • striker5950 on 15/10/2019 - 22:10
    +1

    can i port over my land line number and will it cost anything? does this service include a landline (with any free calls like the big telecos)

    • bdl on 16/10/2019 - 09:15
      +1

      Take a look at the FAQ

      What will happen with my phone line when I transition to NBN?
      This will depend on service type. We recommend calling us on 1800 10 12 10 to discuss phone services/how existing phone services may be affected if you have one.

      https://www.superloop.com/faqs.html

  • footyboy on 15/10/2019 - 22:12

    Still on ADSL here. Will I need a new modem for this when we finally get NBN?

  • hongd on 15/10/2019 - 22:21

    Doesn't it include NBN connection box (modem) inside house? Superloop CIS is not clear but Belong's CIS is clearer.
    I didn't have NBN connection before but I saw my address is HFC ready.

    • Shibuya on 16/10/2019 - 09:35

      Like to know too, I am in the same boat as you. I can't seem to see any info regarding getting a modem….. Anyone??

      • r0xz on 16/10/2019 - 09:37

        they do not supply hardware

    • NotAMoodle on 16/10/2019 - 13:01
      +2

      When you join up, the NBN Co will come and install everything you need to get you going (EG install everything and provide a modem). You will then just need a router so you can spread the love throughout your house

  • drezy on 15/10/2019 - 22:26
    +1

    Thanks signed up, time to leave Tangerine Telecom

  • TigerWoops on 15/10/2019 - 22:48
    -5

    Have a Belong contract for years paying $65.00 pm, bit slow sometimes way too slow. I don't know why.
    They replaced router two times still same speed. I see the Superloop plan not impressive after calculation.
    These days all ISPs lure customers with similar plans and similar speed. I decide just keep going with Belong.
    Thanks OP anyway.

  • PopCounty on 15/10/2019 - 22:49

    The ‘complete signup’ button is grayed out and wouldn’t allow to register. Is anyone else getting the same issue?
    Looks like they are OzBargained … lol

    • Slo20 on 16/10/2019 - 13:43
      +1

      Did you work this one out? There’s a small 5th box that you need to tick which then expands payment method. I got caught out by this initially also.

      • PopCounty on 16/10/2019 - 14:07
        +1

        You are amazing mate. Thanks. It worked.

  • letmesingh on 15/10/2019 - 22:53
    +2

    signed up at 10:14 and service transferred from AussieBB to superloop and started working by 10:23.

  • muwu on 15/10/2019 - 22:58

    Curious if anyone's tried getting ABB to price-match before jumping ship?

    • striker5950 on 15/10/2019 - 23:06
      +1

      aussie broadband is super tight ass about prices, i asked for any sort of discount for signup and the answer was always NOPE. and i dont blame them, their customer service according to people takes a steaming Dump on telstra and optus and the big teleco suckers who provide (Mod: inflammatory) customer service that makes you pull your hair out..

  • Kooratz on 15/10/2019 - 23:05

    Thanks OP, save me $30/month now…cheers
    Same speed with Aussie and done within 10 minutes

  • tanastra on 15/10/2019 - 23:06
    +1

    Not a single drop out or slow downed since moving from
    Internode and Aussie

  • fozzie on 15/10/2019 - 23:24

    Sorry if it’s a dumb question would an archer v500r
    Or Telstra modem work with this service? I signed up to
    Kogan and i am not impressed with their speed. Thanks

    • NotAMoodle on 16/10/2019 - 13:06
      +1

      The archer v500r will work on all NBN connections mate.

      • fozzie on 16/10/2019 - 16:18

        Ta

  • lufee on 15/10/2019 - 23:49

    Anyone know if there is condition for accepted as new customer?

  • ElCheapoo on 16/10/2019 - 00:06
    +2

    Just an FYI people…..

    I just read the full T&C and it says this:

    "For the seventh, eighth and remaining months of your service Superloop will bill you the monthly
    fee applicable to the service you selected at the time of signing up. This amount is set out in our Critical
    Information Summary and Pricing Schedule available at: https://www.superloop.com/legal/critical-information.html    "

    The pricing according to that linked document states:

    nbn 50/20 500GB ($74.95 per month)
    nbn 50/20 Unlimited ($79.95 per month)
    nbn 100/40 500GB ($79.95 per month)
    nbn 100/40 Unlimited ($89.95 per month)

    Is this just a mistake, or is this something to investigate further?

    Hey doggybag, any ideas?

    • m9 on 16/10/2019 - 01:30
      +1

      It pretty much means that it will revert back to the non-discounted price for the subsequent months after the first 6 at $20 off per month. Furthermore, during the sign up process you would have selected 1 month as the contract period as that's the only available option. In short, no one is stopping you from leaving after the first month.

      • ElCheapoo on 16/10/2019 - 01:42

        Well, that information is different from what the OP first wrote, so I'm just bringing it to light.
        That's all….

      • diamondd on 16/10/2019 - 08:56

        So if no one is stopping you from leaving after the first month I presume you can also downgrade your plan after the first 6 months too correct?

        I'm looking to sign up on 100/40 Unlimited to gauge my line performance (will be my first time moving from ADSL2+ to HFC) and data usage and then downgrade to a more appropriate plan if necessary.

        Thanks.

        • m9 on 16/10/2019 - 11:43

          Yup, you sure can and hopefully by then ABB has a similar offer so you can also choose to take that up as well.

    • doggybag on 16/10/2019 - 01:59
      +2

      Very good spot, interesting…

      According to this document, the $5 off fees on the 50/20 plans will apply indefinitely for as long as you remain on a 50/20 plan.

      This Offer provides a $5 discount on the monthly plan fees available when you sign up and remain on either the Standard Plus (nbn50) 500GB or Unlimited NBN Plan.

      I've been with Superloop for 6 months and I recall that when I signed up the $5 discount promo had an expiry of 31 March 2019 so it looks like they are continuing the offer indefinitely but of course there is no guarantee that this will be the case after 31 January 2020.

      Also, I've just come off a $5/month for 6 months promotion (so I miss out on this deal) and my 50/20 unlimited plan has reverted to $74.95 instead of the non-promotional pricing of $79.95 so I'm confident this will continue to be the case for the current offer.

      Finally I've done a dummy signup to be even more sure and can see that the monthly summary for the 50/20 500GB & Unlimited plans show a price of $69.95 and $74.95 respectively. See here. So according to this T&C: "For the seventh, eighth and remaining months of your service Superloop will bill you the monthly fee applicable to the service you selected at the time of signing up" the applicable fee will be $69.95/$74.95 and not $74.95/$79.95 after the $20/off promo has ended.

  • saty1296 on 16/10/2019 - 04:49
    -2

    Not a deal for me because no calling features are available.

  • pratikshah2003in on 16/10/2019 - 06:24

    Just on another note, do they charge $300 Nbn connection fee for Greenfield estate new nbn house pre wired? I could not see any information when signing up so I have signed up but lets see what happens next. I have called few ISP and all said they will charge $300 nbn connection fee.

    • r0xz on 16/10/2019 - 07:03
      +4

      If it's a new connection, you will get charged no matter who you go with. It's a charge by NBN Co., not SL. They will call you to confirm before they get you connected.

  • Dundundunnnn on 16/10/2019 - 07:41

    Got FTTN currently with Aussie and when I put in my address on the Superloop website it says service not available… I received my invoice yesterday.. hopefully ABB offer partial refund.

  • gregeeh on 16/10/2019 - 07:45

    I used to be with SL, now with ABB but I still have a login to SL.

    Would I be able to get this offer on SL? If so, what would be the way to do it?

    TIA

    • r0xz on 16/10/2019 - 08:27

      no. you're a returning customer. this only applies to new.

  • Dwil06 on 16/10/2019 - 08:26

    Definitely going to churn from ABB to Superloop but I have 26 days left of my month so I’ll have to wait. Thanks OP.

    • ElectrkJonesy777 on 16/10/2019 - 08:33
      +2

      A few people have had some luck churning and getting ABB to refund a pro-rata amount. Worth a call to find out I guess in case this offer is withdrawn earlier.

      • Dwil06 on 16/10/2019 - 08:48
        +1

        Good call, I’ll definitely give ABB a ring.

        • ElectrkJonesy777 on 16/10/2019 - 08:50
          +1

          Let us know how you get on.

          • Dwil06 on 16/10/2019 - 17:37

            @ElectrkJonesy777: All good. Done and dusted in about 5-10 mins from the time I got the message. Also ABB looked after my 25 days remaining and it only had to pay a prorata’d percentage of my monthly fee. 👍🏼

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