• expired

Westpac Altitude Black - 150K Altitude Points or 90K+30K Qantas Points - $0 Fee First Year, Saving $250 (Existing Cust Only)

2290

Similar to the Westpac Altitude Platinum of 2 days ago, but this time for the Altitude Black

Whilst logged in on the homepage, I saw an offer scroll across the screen for the Altitude Black, clicked on it and the offer for $0 fee first year was displayed, Lucky I saved the link , as the offer has yet to reappear.

You will receive an initial 90,000 bonus points if you spend $4,000 or more on eligible purchases within 90 days of card approval + 30,000 points the 2nd year if you stay and pay $250

Requirements:
1. Existing Westpac customer with ability to log in.
2. First log in then come back to this page and click the below link

https://banking.westpac.com.au/secure/forms/SalesEnabler.Pro...

Offer excludes customers who hold/held any Westpac Rewards credit card in the last 12 months. New cards only. Offer ends 11th November 2020

I would have preferred this card but I applied for the Altitude Platinum yesterday and got approved and I was unable to switch. Hope this helps others

Remember, once logged in, click on the link above ….. do not search the Westpac site otherwise the incorrect offer will show

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closed Comments

          • +1 vote

            @justjack: I did too. I was told the annual fee applies and cancelled the application.

            Then armed with the screenshot to use as ‘evidence’, I tried to apply again hoping for the best. It worked automatically (without me having to go ‘let me speak to your supervisor’ on them).

            •  

              @cooni: Ah that's what you meant… Kinda wishing I didn't cancel.

              I offered to show them the screenshot but they said it wasn't necessary she was 100% sure there was no waiver on the annual fee but after reading your comment I suppose it's entirely possible the link pushes the promotion through on the back end

            •  

              @cooni: What do you mean, it worked automatically? Do you mean you applied with the link you posted before, and you got an email that says $0 annual fee? Or did you actually call them after you received the $0 fee email as well to confirm that the annual fee is actually $0?

              •  

                @billybrown: First I applied by modifying the link. I called them and they said the annual fee still applies. I cancelled the application.

                I applied again with the same modified link, and didn’t call them. I just got approved and got the email stating the annual fee is waived first year.

                •  

                  @cooni: Ah ok thought so. Will be interesting to hear what they say about the annual fee if you call them now. Basically using the same link, over the phone you were told the annual fee applies, but you got an email saying its waived the second time (as you waited the extra day to get the email, compared to you just cancelling the first time)

                  •  

                    @billybrown: As I was talking with them the first time around, they were asking if I had an email or screenshot or anything confirming the deal. As someone posted a screenshot I figured this would be enough to talk my way out of the annual fee if it came to it.

                    • +1 vote

                      @cooni: Cool, I also got the welcome email today saying annual fee is 0 for the first year. No mention of the bonus points/min spend but I am going to assume everything is working fine in the back end :)

                      •  

                        @billybrown: Wait so did you reply using the modified link and at any point did it ask you to log in with your Westpac customer number? Wonder if the offer will extend beyond 11 November.

                        •  

                          @nightelves: I did. At the start it did ask if I was an existing customer and I selected yes and logged in.

        •  

          I applied on Saturday with the modified link provided by Cooni.
          Just got my approval email. Will see if the fee is wavied when i get the welcome email (which should be in the next day)

          •  

            @bdlee: It should be in your email if the fee is waived based on cooni’s comment.

            •  

              @nightelves: It comes in the second email. First email = you're approved. The next day you get an email along the lines of welcome to westpac, and that has the "key information" which says annual fee is 0 for the first year

        • +1 vote

          Got the email overnight, mentions the no annual fee in the first year
          "$0.00 annual fee in the first year from date of card approval"

          •  

            @bdlee: Just wondering, have you any evidence that you'll get the bonus points using the modified link? I don't see it stated anywhere to grab a screen shot.

    •  

      Where does it say you'll get bonus points using that link?

  •  

    So to the card geeks here, will a payment done for visa to the Home affairs be considered as 'government charges'?

    •  

      I'm also curious about what is considered a government charge - the pds offers no clarity.

      •  

        called up earlier today, they said council rates and VicRoads registration are government charges and DO NOT earn points or count towards the minimum spend unfortunately.

    •  

      Does anyone know if the Tax payment made to ATO will come under as $4000 spend that is required for the 150K points?

      • +1 vote

        no. What doesn’t count as an eligible purchase: 'Payments to the Australian Tax Office'

  •  

    Is this deal back??

    •  

      See 2 comments above

      • -1 vote

        Noted.. but that's three days ago. A lot changes in OzB world in 3 days :)

  •  

    I get an 'Unexpected Error' no matter what I try, including using two different accounts/logins. Any suggestions?

  •  

    Tried this morning, application was rejected. Called up support and they couldn't tell me why only that it wasn't to do with serviceability.

    •  

      Did they do a credit check?

  •  

    Spent $4k already before receiving the physical card…
    Good time to buy the Ultimate Gift gift card from Woolies

    •  

      Why is that, is there a special promo on them at the moment?

      •  

        For each $100 Ultimate Gift card, you get 2000 Woolworths rewards points which is $10. And for example the Ultimate for Home gift card can be used at JB HIFI and The Good Guys etc and you can buy the new iPhone etc.

        •  

          How many giftcards can you use at the one time at JB?

          •  

            @nightelves: don't know exactly
            my friend used 14 x $100 in one go for a TV a couple months ago
            I think the JB person you speak to matters too

            worst case, I saw posts about using these Ultimate gift card to buy a single $500 JB gift card to get around the limit if there is one

            •  

              @KaiKai: FYI, I used 21 x$100 ultimate home gift cards in one transaction at JB HIFI yesterday, no problem at all, seems no limit.

  • +1 vote

    Did Westpac pull off this offer early? I could see it last week and I tried to apply today but the link does not work it takes me to a Westpac 'Unexpected Error Occured' page. I see the Platinum offer though. I wonder if anyone else is having the same experience.

    Called the bank and they could not help me as they just saw what was on their website.

  •  

    If anyone is looking for the digital card and can't find it in the app. Make sure you have Android version greater than 7.8! Then it magically shows up…

  •  

    I was told if you use the code now, it will not work as it has 'expired'.

    •  

      Can I ask who told you that because the promotion is until November 11th.

      •  

        My only concern is using the link with WABDB code takes me straight to the application page for the Black card but there is no reference to waived 1st year annual fee. A few people in this thread advised they checked with the bank and they were told the fee is not waived, in contrast some advised it is waived.

        Will I forfeit my eligibility for the Platinum offer (which is still available in my Internet Banking) if I apply for the Black and cancel my application later if Westpac does not confirm the first year annual fee is waived?

      •  

        The customer representative that I spoke to (two of them). So then I said, I'm cancelling, and applying for the Platinum instead. (75k qantas points, annual fee waived for the first year). They said the code I used is expired and on their end, it doesn't show that the annual fee is waived)

        •  

          Did you use the modified link that egglings provided? I only reason I ask is I'm after the 150k from Westpac rewards.

          •  

            @nightelves: Yeah, I did, and it had the same code too. The customer representative claimed that the code has expired and does not appear on their page anymore. I thought the Platinum wasn't too bad (with 75k Qantas points) and it wasn't worth the risk for me (Black card with 90k Qantas points).

            • +1 vote

              @jakxon: Yeah but did you wait to get the email because I mostly find customer service aren’t very helpful when it comes to knowing if you’re annual fee is waived or not.

              •  

                @nightelves: That I agree too. But I didn't want to be hit with a $250 annual fee when I could have gotten 75k for $0 annual fee. It just wasn't worth the risk for me personally.

                •  

                  @jakxon: I suppose because you’re chasing Qantas points and there’s so many options hence why you can pick and choose. Whereas there’s very limited option for Asia Miles (Westpac Rewards) hence why I prefer chasing this larger deal. Plus the added bonus of 2:1 Asia Miles for every dollar spend on flights is good as well.

                  •  

                    @nightelves: What do you use Asia Miles for? I was thinking of converting to Kris Flyer. Do you find Asia miles are better?

                    • +1 vote

                      @billybrown: Krisflyer is Amplify Rewards which is BoM, St George and BankSA. Westpac is Asia Miles and Malaysia Enrich from memory. I use Asia Miles for short hope around Asia with Cathay and cost about 10k points in economy and about $50 in taxes. However I'm banking up for round the world in biz class which is 210k with Asia miles (less tax) vs Qantas 318k (more tax)

  •  

    This modified link with the WABDB code, couple questions.

    Does this link include the ability to opt for the 150k Rewards point?

    I can change that 5 letter code to any random mix of letters and the page loads, seemingly, all the same…?

    •  

      Does allow you to opt in for the 150K rewards. Hence I wanted the Altitude Rewards Black.

  •  

    Just got my approval using the promo code provided by in the comments. Got my welcome email with the following as my credit card fees.

    $0.00 annual fee in the first year from date of card approval: 27 October, 2020.

    $250.00 thereafter. Charged to your account following the first cash advance, credit purchase transaction or balance transfer and charged to your account in subsequent years on or after the anniversary of the first charge.

    •  

      I have just been sent an approval email, with no mention of any fees or promotions. It does contain a link to "Credit Card Key Fact Sheet" which takes me to the standard page which shows $250 annual fee for the Altitude Black.

      Are you referring to this or are you referring to a separate welcome email (which perhaps I have not received yet)?

      •  

        There is a separate email that I received 24 hours after the "Credit Card Key Fact Sheet" email which shows that there is $0 fee.

        • +1 vote

          Thanks, I haven't received that yet, but even better, in the process of activating the digital card in the app, I had to download a pdf "Financial Table" and it states:

          Annual Card Fee: $0.00 in the first year from date of card approval: 28 October, 2020.

          Sweet!!

          •  

            @endolphin: I didn't get the second email and when I activated the digital card in the app I can't remember downloading a pdf. not sure where that pdf would be stored on an iphone? Still in the dark about if ill be charged the fee. I do have a print out of the original offer I signed on for so I hope it will be fine…

        •  

          That is great news. Can you please share which of the links did you use and what was the code in the link?

          In the application page did it read 'Altitude Black World Mastercard® Credit Card'?

          Thanks for your help.

          • +1 vote

            @tallpaul: The WABDB code for which a link was posted I think on page 3 of comments.

            •  

              @endolphin: Thanks. I applied using that link yesterday and provided proof of income docs. A bit skeptical with the fee waiver due to some other members recent experience but will update here once I hear back from Westpac.

          • +1 vote

            @tallpaul: Use the link with the code WABDB provided earlier up in the comments and referred to by Cooni

  •  

    Applied on 16th and finally approved on 29th. Received two welcome emails on 29th with a link to 'Credit Card Key Fact Sheet' which notes $250 annual fee. Received the 3rd welcome email on 30th which notes '$0.00 annual fee in the first year from date of card approval'. Don't know why my application took so long compared to a few days as other people.

    •  

      At least you got the email confirming zero fee which I haven't yet, their customer service is very hit and miss i find

  •  

    Anyone else had any success applying after the deal has expired using the promo link and receiving $0 annual fee?

  •  

    Really impressed with how quickly the bonus Altitude points are credited. Have only had the card for 2 weeks or so and had a few big expenses I put though, reaching the min spend already and within days the extra 150k rewards points showed up!

    •  

      Good to know for those going for Altitude points. You could probably close the card before the annual fee hits (if it happens to be charged) in that case.

      Unfortunately bonus Qantas Points would probably take a lot longer to arrive, based on monthly sweeps with each statement. (And in the case of my last two cards the bonus points never arrived and had to be chased.)

      •  

        Will probably keep this card for a bit longer, until there’s more clarify around international travel. Don’t want to lock them in with KrisFlyer just yet.

      •  

        Wow if that’s the case you could potentially get the Westpac Rewards card. Cancel it and apply for the Qantas Platinum which expires in Feb.

    •  

      Just check my account, yes got the 150k points, it’s less than 7 days I reached the 4K spending!

      Much quicker than Citibank’s flybuys points…

  •  

    does the offer still work with the modfiied link?

    •  

      If it doesn’t, the points get credited fast enough for you to cancel before the annual fee hits.

  •  

    Is the offer actually expired now? Any other similar offers?

  •  

    Watch out for your first statement.
    I got slammed with $250 fee + $50 Qantas fee.
    Had to go through the pain barrier of a 25 min call to get this reversed.

    •  

      You get the $50 qantas fee reversed too? I thought everyone got charged that?

    •  

      Looks like this will be our problem vs the folks over in the platinum thread with their 60k bonus instead of 75k issue.

    •  

      I got hit too. What was the conversation like and how did you convince them to waive the fee?

      •  

        Just send them a screenshot of the email they sent you indicating a $0 fee. If you're talking on the phone, just give them the date & time the email was received, they should be able to check their own records.

        Essentially, they can't legally advertise one thing and then do different. Even if you applied after the offer page was removed from their site. The offer was advertised as being available until November 11th. Businesses frequently sell products/services that aren't advertised on their website. So unless they've explicitly informed you otherwise, you can't reasonably be expected to know the situation has changed.

        What they need to do if they want to pull the offer, which they're of course entitled to do, is detect the code being used to apply and display a confirmation page indicating the offer is no longer available and link you to the new terms under which you'll be applying.

        •  

          Unfortunately the email I received clearly said there'd be a $250 fee. I was away on a trip at the time and only read the email on my phone, so didn't read it carefully and missed that point.

          I'm certain I originally saw the $0 fee when I clicked through to the deal, however I had some glitches with the westpac mobile app and had to close and reopen it a few times, and then I think I found and signed up through the version of the ad that displayed in the mobile app - which might not have been the version with the $0 fee. I can't remember if I double checked that, probably just assumed that it was the same deal.

          I'll give them a call tomorrow and see if I can talk them into waiving it but I feel like I might be out of luck.

          •  

            @moph: Just in case you haven't done so already. I recommend double checking all the emails they sent you.

            I received (two for some reason) emails titled "You're approved". These just had a link to their general "Credit Card Key Fact Sheet", which states a $250 annual fee. However, the next day I received another email with the subject "Your Westpac Altitude Qantas Black Mastercard". Scrolling down in that email there's a Financial Table. In the financial table under "Credit fees and charges" -> "Annual Card Fee" it states:

            $0.00 annual fee in the first year from date of card approval: 11 November, 2020.

            $250.00 thereafter. Charged to your account following the first cash advance, credit purchase transaction or balance transfer and charged to your account in subsequent years on or after the anniversary of the first charge.

          •  

            @moph: How did you go, I’m in the same boat..

            •  

              @cryptos: Called last week and explained the situation. Staffer I spoke to was not aware of any deal to waive the annual fee except for the one associated with a home loan, which was apparently only offered to people with the home loan. I mentioned I had a screenshot (planning to show the one someone kindly posted in this thread) but he said there was no way for me to send it to him and I should take it into my local branch and show them. I haven’t done that yet but I’ll update you when I do.

              • +1 vote

                @moph: So I rang today, I actually rang the applications number and then got diverted to card services; the lady there was looking into it and then I got disconnected…

                Rang back the same way, thru applications number, diverted to card services, this time the lady just reversed the $250 without much of a fight/explanation?! The Qantas $50 fee is charged regardless..

                So next I was thinking this is too easy; thinking I may not be able to receive the 90000 points; but it appears either with the fee waived or applied you get 90000 if spending $4k..

                I think it is fair to assume you’ve applied at the time of the promotion, under a reasonable assumption that you were getting the deal.. oh and I’ve spent about $2700 already, so the night before I repaid the card $2400; in anticipation that I may tell them to close the account minus the fees..

                Good luck

                •  

                  @cryptos: Followed your lead and tried another phone call. This time I got put through to someone more senior who was 100% on to me. He asked me if I had clicked through to the offer from a third party website, to which I said yes, ozbargain. He asked if it was possible that although I had seen the offer when I clicked through, I had actually completed the application separately. I took the offer of a $150 discount 😂.

    •  

      When did you get your statement?

  •  

    Got my statement yesterday, only had the $50 qantas fee as the last line item, was not charged the $250 fee, spent just under $7k and received about 3.5k points, did not get the bonus points this month.

    •  

      I'm the same:

      1. Made the minimum spend,
      2. Only have the $50 qantas fee,
      3. Not charged the $250 annual fee
      4. Not seeing the bonus qantas points credited yet.

      Edit: added that i'm expecting qantas poitns

      •  

        How many points did you get this month not including the bonus?
        I thought I just was just under their minimum eligible spend but westpac's rate is 0.75 per $1 of eligible spend so that would technically mean I actually had $4,666 of eligible spend, well over their minimum but didn't qualify this statement for some reason.

        •  

          had 4.5k qantas points credited, so just over $6k of eligible spend.

          Not sure why the statement didn't qualify.

          Has anyone on here actually got bonus qantas points? i'm seeing some messages about bonus altitude points only.

          •  

            @bdlee: was the 90k bonus actually shown on your statement though? Mine just had 0 for this month.

            •  

              @vawiyoci: I didn't see any bonus points (showed 0 for the month)

              •  

                @bdlee: we might be in the same boat then, probably have to wait until the 2nd or 3rd statements.

  •  

    Can anyone share the screenshot of the original deal? Got hit with the Annual Fee. Cheers

  •  

    I got hit with both fees as well. I signed up for qantas program not altitude. I just called Westpac and they said the $250 was only waived for choosing altitude program. They said change over from qantas to altitude program and then they'll refund me the $250 & $50.
    So I just called the rewards program and changed over (takes up to 10 days) and they confirmed that I'll get the 150k bonus altitude points once I've spent $4k.

    •  

      You got a dud support person. My email from Westpac has the subject:

      Your Westpac Altitude Qantas Black Mastercard

      and in the Financial Table in that email, it states:

      Annual Card Fee

      $0.00 annual fee in the first year from date of card approval: 11 November, 2020.

      $250.00 thereafter. Charged to your account following the first cash advance, credit purchase transaction or balance transfer and charged to your account in subsequent years on or after the anniversary of the first charge.

      Rewards Program Fee

      $50.00 including GST, charged annually.

      The Qantas Rewards Fee is payable when you choose the Qantas rewards program.

      This fee is charged to your account following the first cash advance, credit purchase or balance transfer transaction, and charged to your account in subsequent years on or after the anniversary of the first charge, for as long as you remain in the Qantas program.

      This matches the advertised deal i.e. $50 fee for choosing Qantas (over Altitude). The $250 yearly fee is waived in the first year irrespective of rewards program chosen.

  •  

    Dammit I'm not sure if I should attempt this given all the trouble it's caused.