This was posted 1 year 7 months 24 days ago, and might be an out-dated deal.

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nbn 50/20 $59.95/Month, 100/20 $74.95/Month, 250/25 $99/Month, 500/50 $109/Month for 12 Months (No Lock-in Contract) @ Leaptel

2000
nbn 50/20 $59.95/Month, 100/20 $74.95/Month, 250/25 $99/Month, 500/50 $109/Month for 12 Months (No Lock-in Contract) @ Leaptel
Go to Deal
MarketingLeaptelRep on 02/09/2022 - 10:10 leaptel.com.au (3945 clicks)
Last edited 30/09/2022 - 15:48 by 2 other users

We've just launched our ongoing spring promotion, which means $15 off for our 50Mbps & 100Mbps plans for 12 months, and $20 off our 250Mbps and our new 500Mbps plan for 12 months.

The nbn offer

Down Speed Up Speed First 12 Month Ongoing Typical evening down speed
50Mbps 20Mbps $59.95/Month $74.95/M 50Mbps
100Mbps 20Mbps $74.95/Month $89.95/M 100Mbps
100Mbps 40Mbps $84.95/Month $99.95/M 100Mbps
250Mbps 25Mbps $99/Month $119/M 250Mbps
500Mbps 50Mbps $109/Month $129/M 500Mbps

All the above have unlimited data.

$0 activation including for month-to-month. We do offer a 24 month option if you need a modem and don't want to pay upfront for it.

Full T&Cs at https://leaptel.com.au/nbn-september-2022-promotion-tcs/

Signup via https://leaptel.com.au/nbn-plans/.'

500Mbps & nbn fibre upgrades

As I mentioned we're now offering 500Mbps/50Mbps, which with a 12 month discount is a great option if you're eligable for nbn's fibre upgrade program, which you can find more details about at https://leaptel.com.au/nbn-fibre-upgrade/.

Existing customers

If you are an existing customer and have not had a promotion in the last 12 months we will be happy to provide you with this discount. Please just contact our support team which you can do very easily at https://leaptel.com.au/contact/.

In any other circumstances also just reach out and see what our team can do, we are willing to assess any reasonable requests on a case by case basis.

Opticomm

If you're in an Opticomm area we have different 6 month offers which can be found at https://leaptel.com.au/opticomm-plan/. We'd love to match the nbn offer but Opticomm's wholesale pricing is more expensive (and they just put their prices up again!) than nbn and we presently absorb a $99 ex gst activation charge for all new connections alongside other charges.

Speed & Service

We are with nbn directly on 121/121 nbn POIs which means guaranteed no CVC congestion as we control our own CVC and have lots of headroom.

IPoE/DHCP is our standard connection method (no vlan tagging required) and we are happy for you to BYO modem. We do support PPPoE as well should you wish to use that connection method.

All connections are CGNAT by default, however you can disable CGNAT and receive a IPv4 dynamic IP at no cost through our portal, full details at https://leaptel.com.au/faq-cgnat/.

We support IPv6 in a trial/alpha configuration and can be toggled on in our portal.

We have points of presence in data centres in Adelaide, Brisbane, Melbourne, Perth and Sydney with peering and transit in each. You can check out our looking glass at - https://lg.leaptel.com.au/.

Our support team is located in Box Hill, Melbourne, so when you have a problem you're talking to someone local. Wait time are kept to a minimum and we support livechat and email tickets as well.

Who we are

Many of you won't know who Leaptel is. And that's fair, we've mostly been focused on providing services on the Opticomm network which has allowed us to do what we're now doing on nbn.

To keep it brief, this is who we are:

We are 100% Australian owned and operated.
We are 100% committed to providing a high quality product.
We are 100% dedicated to providing the best customer service possible.
We are 100% devoted to improving every day in everything we do.
We are 100% willing to own our mistakes and learn from them.

And I think our reviews back this up.

Please check out our Whirlpool Thread if you'd like to know more about us.

I will happily answer any questions here as well of course.

Edit: 30/09/2022 - We will be continuing this deal and it will last at least until the end of October.

Referral Links

Referral: random (372)

$50 credit for the referee and referrer. Can't combine with other promotions.

Internet Broadband nbn

Related Stores

Leaptel
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closed Comments

  • Lord Fart Bucket on 02/09/2022 - 10:12

    Opticomm
    If you're in an Opticomm area we have different 6 month offers which can be found at https://leaptel.com.au/opticomm-plan/. We'd love to match the nbn offer but Opticomm's wholesale pricing is more expensive (and they just put their prices up again!) than nbn and we presently absorb a $99 ex gst activation charge for all new connections alongside other charges.

    Not to mention that Opticomm control the max speed available. And for new estates, it's an atrocious 100Mbit.

    • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 10:15
      +1

      Not all new estates… but yes they often provision new estates at sub 1000Mbps speed which is very disappointing.

    • Zondor on 02/09/2022 - 16:49

      They're owned by Uniti wireless too from memory which is a shit show.

      • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 20:08
        +2

        Uniti group bought LBNco, Openetworks and Opticomm (amoung others) in the past couple of years. They also bought Fuzenet and Harbour ISP who are two retail brands.

        In the last month the entire group got bought by private equity for $3.7billion so I guess someone is making money. But its not RSPs and its at the expense of Opticomm customers.

    • Drakesy on 02/09/2022 - 18:24

      100Mbit is atrocious?

      Here i am thinking 50Mbit/s is all i'll ever need.
      Never had a single buffering issue, even on 4k content with multiple people in the house.

    • HeWhoKnows on 03/09/2022 - 11:37
      -4

      Not the best deal by a long shot

      Be caureful when you post deals here as Ozbargainers have eyes everywhere!

      Same plan on Spintel is current/y $54 for first 6 months then only $65 ongoing.
      So no need to chop and change as you must with this Leaptel deal

      Kind of makes this $60 then $75/mth plan rather expensive and also inconveninet…yes?????

      https://www.spintel.net.au/home-internet/nbn

      • SimAus007 on 03/09/2022 - 15:59

        Whilst I agree, how do they both rate on CVC during peak periods? That is one of the first things I look at.
        As we all know, one RSP isn't always the same as another, and I'm not even bringing customer service into the matter.

  • MagnamoniousRex on 02/09/2022 - 10:18
    +44

    These prices even discounted are absurd when NZ is selling gigabit for $110 without a discount.

    NBN needs to fix their pricing. I was paying the same for 100mbit cable 10 years ago.

    • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 10:21
      +24

      There is currently a consultation process underway and hopefully it will push the wholesale price down… but until then we have to charge the appropriate price that allows us to deliver the high quality service that we want to offer, and yes make a small profit (because we are a business after all).

      Margins for RSPs are very small at the moment (often below investment return).

      • MagnamoniousRex on 02/09/2022 - 10:23
        +57

        No shade to you mate I know it's not your fault. Previous government spent 10 years sabotaging the NBN.

        • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 10:27
          +17

          Oh absoluely, the nbn's mixture of technologies plus the requirement it make a commercial return (which includes paying off its historical building cost) has saddled it with wholesale pricing that is far higher than it should be.

          If the original plan for fibre almost everywhere had been rolled out, the speed tiers would be far higher although I don't know if you'd actually be paying less. So instead of multiple speed tiers below 100Mbps it might be 100Mbps for $60 (instead of 50Mbps) and then 1000mbps for something similar to what NZ has.

          But unfortunately we have what we have… :(

          • MagnamoniousRex on 02/09/2022 - 11:19
            +36

            @scuderiarmani: You're right, it was the Liberals, Nationals and the LNP as well.

              • scuderiarmani on 02/09/2022 - 13:06
                -1

                @scuderiarmani: People here are beyond stupid.

                Pricing commenced before the Coalition was voted in. Fibre was active prior to Abbott becoming PM.

                No one is questioning the merits of the tech used by each party….

                But yeah, neg all you want.

              • Techie4066 on 02/09/2022 - 20:53
                +9

                @burningrage:

                If Turnbull didn't dial it down to hybrid solution

                He bought old mate Rupert's crap coax network. Went in the bin.

      • cycleri3 on 02/09/2022 - 17:49
        +2

        Hope they will do something about upload speeds too.. Most basic plan in NZ is 300/100Mbps now. Would love more than 25mbps upload on the 250 plan, if nbn ever allowed it.

        • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 20:06
          +1

          100% agree. But sadly nbn has decided that upload is a value add and sells their high upload plans for alot more $. We can offer these (we presently do on Opticomm), but they would be prohibitively expensive so there's not much demand for them.

      • ashtdp on 03/09/2022 - 03:53

        Is that consultation between Leaptel and NBN or between all RSPs and NBN? Because TPG on their website says the wholesale prices are going up, so they’re increasing some plans by 5$ per month.

        • utopia on 03/09/2022 - 07:39

          That's to strongly encourage people to trial their heavily promoted 5G plans

        • SimAus007 on 03/09/2022 - 16:05

          Wholesale pricing is coming down, focusing on the higher speeds above 100Mbps initially.
          You'll find articles in the recent consultation with NBN a couple of days ago and most of the RSP's that attended were relatively happy with the proposed changes, apart from the time frame in lowing pricing on the plans below 100Mbps.

          • ashtdp on 03/09/2022 - 17:00

            @SimAus007: That sounds about right. The price increase on TPG plans is for speeds below 100Mbps

          • MarketingLeaptelRep @ Leaptel on 03/09/2022 - 17:40

            @SimAus007: There has been a proposal by nbn to change pricing that may result in higher speeds (100Mbps plus) coming down or losing CVC. However 50/20 will increase in price and have less CVC inclusions. So who knows what is going to happen.

            The closing date to submit responses to the proposal was yesterday and we'll see what the feedback is. We think that the proposed changes are really tinkering around the edges and don't address the elephant in the room, that overall nbn charges too much compared to what you'd see for similar services in other countries (eg. NZ).

    • netjock on 02/09/2022 - 11:06
      +1

      These prices even discounted are absurd when NZ is selling gigabit for $110 without a discount

      If NZ won't come to you, would you go to NZ?

      • PaKoRa on 03/09/2022 - 08:05

        Yes…..I go back and forth…$60 300 down 100 up… đź‘Ś

    • 1st-Amendment on 02/09/2022 - 12:41
      -1

      when NZ is selling gigabit for $110 without a discount.

      Yeah but then you'd have to live in NZ… Good luck with that…

    • Clear on 02/09/2022 - 20:41

      My enterprise NBN giving 1/1gbps is an extra $300 on-top per month. I'm envious of my NZ colleagues.

  • jv on 02/09/2022 - 10:20
    +9

    More Telecom is cheaper if you are a CBA customer, but they don't do 500/50

    • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 10:37
      +19

      Can't compete with pricing that is below cost. But good on More for getting CBA to subsidise your internet :)

      • jv on 02/09/2022 - 11:02

        I'll look at Leaptel when my 12 months is over.

      • drfuzzy on 02/09/2022 - 12:41
        +1

        You can compete if you adopt the same strategy of subsidised cost.

        • jv on 02/09/2022 - 13:56
          +1

          If they get bought out by another bank perhaps?

        • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 14:00
          +8

          We are soley owned by a single individual, Matt (who you can chat to on Whirlpool). He has built Leaptel up from a handful of nbn customers in 2015 to over 15,000 Opticomm and nbn customers today.

          It's always interesting how other companies tackle growing their business, and they all have pros and cons.

      • SimAus007 on 03/09/2022 - 16:09

        Haha, yes, that is true.
        You're ultimately pay More if you are with the CBA anyway ;)

    • Namidairo on 02/09/2022 - 10:40

      but they don't do 500/50

      500/50 is presumably a shaped down Ultrafast (ie. Kinda sorta 1000/50 depending on CVC, technology type and local segment congestion) service.

      However, on smaller services downstream gets overprovisioned by 15% anyway, which makes a little bit of a difference in the evaluation of 250mbit plans. You obviously can't overprovision the Ultrafast services as all the current hardware only has gigabit ports, but one has to check whether they've gone and shaped it a little bit higher than 500mbit to achieve the evening speeds quoted. (You know, for value.)

      • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 10:48
        +7

        Yep this is a 1000//50 service we're shaping our our BNG. We'd love to offer 1000Mbps but we need to grow our customer base to justify the backhaul cost from each of the 121 POIs going above 1Gbps. We're there on quite a few POIs already but not enough to yet offer 1000Mbps.

        We are overprovisoning to 570Mbps so you will get your speed :)

    • OzyBe on 02/09/2022 - 10:41
      -2

      I dont think it is all CBA customers, only ones selected (unless this has changed)

    • mrtee on 02/09/2022 - 12:27

      Only$5 cheaper

      • jv on 02/09/2022 - 13:55
        +1

        That gets me 5 coffees at Coles Express.

        • grog on 02/09/2022 - 18:40
          +3

          $1 for a coffee?, what coffee is it? dried Swan River mud?

          • jv on 02/09/2022 - 20:46
            -3

            @grog: Better than 7-Eleven and McCafe…

    • Charlie Dont Surf on 02/09/2022 - 18:37

      I'll add them to my shortlist. How has your experience been with them?

  • A female dog on 02/09/2022 - 10:20
    +1

    this or superloop with their current promotion?

    • Homr on 02/09/2022 - 12:25
      +1

      I'm also thinking the same thing

    • charzy on 03/09/2022 - 07:43
      +2

      If you churn to another provider superpoop don't give a pro rata refund. Found that out the hard way, I was 3 days into another month and paid for the full month.

      • stewface on 03/09/2022 - 08:04

        Thanks for the tip!!!

      • TasJacks on 03/09/2022 - 11:57

        What about giving notice to superloop? Im billed on 17th, but thinking of changing to leaptel before I'm billed again.

        • charzy on 03/09/2022 - 17:38

          I'm not sure best to read their terms but I imagine not.

        • rainbowunicorn on 08/09/2022 - 07:56

          when I read terms with superloop, you need to give 30 days notice to not incur charges.

          • mitchwho on 09/09/2022 - 10:33

            @rainbowunicorn: Interesting. I asked live chat and they told me no notice period was required. I hope I haven’t been stitched up!

      • A female dog on 03/09/2022 - 13:08

        Thanks for the heads up. Pretty shitty practice.

        • CyberMurning on 03/09/2022 - 14:15

          Belong as well.
          Better to ask your current provider whats the policy to exit than sorry

  • justvas on 02/09/2022 - 10:21

    Superloop - https://www.ozbargain.com.au/node/711440

    • CyberMurning on 02/09/2022 - 10:36

      hmmm $6 cheaper but 6 months only

      • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 10:38
        +17

        We have slightly higher typical evening speeds but I am not going to pretend that 5Mbps is really going to be noticable for almost anyone either.

      • HardQuiz on 02/09/2022 - 10:56
        +2

        Go with the cheapest every 6 months.

      • seanmilt on 02/09/2022 - 11:11

        referral fee for this one being $50 means that its only going to cost you $16 to jump on this one, for a 12 month hassle free service… thinking its a good option

        • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 12:12
          +3

          Just bear in mind that if you take a promotion offer then you won't get $50 as well. The person who referred you will however get $50.

          • seanmilt on 02/09/2022 - 14:26

            @LeaptelRep: https://leaptel.com.au/refer-a-friend/
            This says we both get $50?

          • playaz91 on 04/09/2022 - 07:46

            @LeaptelRep: Hang on, last time you had this promo you had a bitch about people being referred from Ozbargain. What’s changed now? Where’s all my referral $$’s?

            • MarketingLeaptelRep @ Leaptel on 04/09/2022 - 10:54
              -1

              @playaz91: We can't stop people using the refer a friend program in the way it is linked on this website.

              What we can do is help people understand the T&Cs.

              • playaz91 on 04/09/2022 - 10:59

                @LeaptelRep: That doesn’t answer my question, last time you specifically called out that referrals from Ozbargain won’t be honoured and they weren’t.

                • MarketingLeaptelRep @ Leaptel on 04/09/2022 - 11:25

                  @playaz91: I thought it did… we have no ability to control people on this site providing their referral link to other people. We have no method to identify people who have shared their referral link to other people on this site. If it was up to us we'd have the referrals below this post removed as they breach not only the terms of the program but also the spirit of the program.

                  But instead of complaining something I cannot control, I would rather ensure people weren't mislead about what they will get by using the referals below the OP. And that is because they're getting a promo ($15 or $20 off for 12 months) they don't also get $50 credit for being referred as is clearly laid out in the T&Cs of the program.

                  • playaz91 on 04/09/2022 - 12:40

                    @LeaptelRep: From your last deal I was contacted by someone in your team letting me know to remove my referral code from the system and that any referrals I completed wouldn’t be honoured as it’s against your T&Cs.

                    I’m specifically talking about being a customer already and completing referrals. You’ve stated that this won’t be applied on top of the discounted rate for new customers (fair enough) but if you’re already a customer and complete a referral you’re saying you’ll provide $50, hence my annoyance from my experience last time.

                    • MarketingLeaptelRep @ Leaptel on 04/09/2022 - 14:01

                      @playaz91: The mechanism for listing the code on this site for Leaptel was changed so now it no longer shows the referral code, instead it prompts you to privately message someone to ask for their code.

                      Therefore we now have no way of violating the T&Cs by listing on this website, unlike previously when your code was 100% visible.

                      • playaz91 on 04/09/2022 - 14:17

                        @LeaptelRep: Ahhh yes splitting hairs gotcha. Thanks for clarifying.

      • Surtr on 02/09/2022 - 12:23

        I'm going to give Leaptel a go for the first time, super loop support is non-existent, with a complimentary 1 hour hold time if you dare to call.

        Also not having to worry about changing plans for the next 12 months is a nice bonus

        • GoonSack69 on 02/09/2022 - 12:46

          Took me only 3 minutes to call Superloop yesterday to cancel my service.

          • Surtr on 02/09/2022 - 12:47

            @GoonSack69: I think their accounts and support teams are separate to each other (either for new sign ups or retention)

          • nepalesesquirrel on 02/09/2022 - 12:57

            @GoonSack69: When you connect to a new service Superloop automatically cancel your service after a text confimation.

            • GoonSack69 on 02/09/2022 - 13:02

              @nepalesesquirrel: I had to call them to cancel because I moved into a new house with FTTP and went with a new ISP.

    • peterpeterpumpkin on 02/09/2022 - 16:02

      Speaking of Superloop, has anyone had internet troubles today? Mine disconnected twice and had to reboot the modem. Nothing here: https://hbbsupport.superloop.com/hc/en-au/articles/360061140…

      Have also had some slower streaming speeds for the last week.

      When I switched from MATE a month ago it was amazing.

  • Morien on 02/09/2022 - 10:27

    Nothing suss like a 30 day notice period for cancellation?

    • Jklaro on 02/09/2022 - 10:31

      Owww thats crap. I would have jumped on this had it been no cancellation notice period.

      • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 10:34
        +13

        We do not enforce the 30 day cancellation period and will pro-rata on request.

        We need to tidy up the fine print of our CIS to reflect the changes we've made over the last few months. But I hope me writing this here will be sufficient evidence to you that we do not enforce that period.

        • Bruceflix on 02/09/2022 - 13:14
          +7

          Was about to jump on board until I saw the above comment. Fix your CIS ASAP, your word on a 3rd party site is helpful but not exactly "official".

          • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 14:08
            +2

            @Bruceflix: Our CIS says we will pro-rata on request so it's already in there. But it causes confusion in conjunction with the 30 day cancellation period.

            • grog on 02/09/2022 - 18:42

              @LeaptelRep: What city are you based in?

              • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 20:13

                @grog: All our staff (including me) are located in Box Hill in Melbourne.

                • jv on 02/09/2022 - 20:49
                  +5

                  @LeaptelRep:

                  All our staff (including me) are located in Box Hill in Melbourne.

                  Prove it.

                  Which is the best Yum Cha restaurant there?

                  • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 22:22

                    @jv: I wouldn't have a clue :(

                    Happy to take recommendations because we always end up at China Bar as we're too chicken to try any of the other places.

          • MarketingLeaptelRep @ Leaptel on 07/09/2022 - 15:01
            +1

            @Bruceflix: The text has now been updated to the following:
            Leaptel’s NBN™ Internet plans are supplied on either a no lock-in contract term (service automatically rolls over unless cancelled before the roll over date), or 24 month contract term (early termination fees apply). See the Minimum Total Cost applicable to each plan in the information about pricing section. Pro-rata credits are applied upon request. Any post paid costs will also be applied.

            As per the CIS link on our signup form and https://leaptel.com.au/nbn-plans/

            This should clear up any possible doubt.

            • AnDyStYLe on 07/09/2022 - 15:42

              @LeaptelRep: Does that effectively mean we can churn to another ISP anytime before the roll over date, like what I'm doing with Telstra to you guys, and not expect a direct debit for the next month?

              • MarketingLeaptelRep @ Leaptel on 07/09/2022 - 15:45

                @AnDyStYLe: If you contact us and request your bill to be pro-rataed we will do that yes.

            • Bruceflix on 07/09/2022 - 18:23

              @LeaptelRep: Yeah, I'll jump on beginning of next month. Look forward to it. Thanks for being very open here.

  • coxymla on 02/09/2022 - 10:30

    Nice, will be jumping on 500/50 when FOD is enabled for 6CAN-08.

  • PLA74 on 02/09/2022 - 10:31

    Thanks OP, what is the make/model of the modem supplied on 24mth contract please?

    • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 10:35

      Due to chipset shortages it varies. I think we have 4-5 different Dualband TP-LINK routers presently stockpiled. If you wish to know the specific model I would ask you to reach out to our support team so they can check what it is currently being sent out.

  • CyberMurning on 02/09/2022 - 10:40

    im with the old grandfather belong nbn (FTTN) - now paying $60 and just now 10.30am (sydney west) i run speedtest app on my mobile connected to wifi, it gives me 37down 16up, 2nd test: 35.5/12.70

    not sure if changing to this plan 50/20 for same price is worth the hassle (possible churn issue, down time, without internet for hours etc etc).
    a bit scared as i work from home monday to friday 9-5pm

    • MarketingLeaptelRep @ Leaptel on 02/09/2022 - 10:44

      So we can schedule a churn to happen on the weekend if you'd like. Our signup process allows future dating.

      It's hard to know what is causing you to not get more than you present speeds. It could be wifi limitations, or your line itself could be only capable of supporting 37Mbps.They should done a line test when you first signed up and advised you if your line was below 50Mbps.

      Alternatively it could be belong being belong… it is Telstra's budget brand after all.

      • CyberMurning on 02/09/2022 - 10:47

        thanks. will think about it.
        no, my belong plan is not 50/20, it is the old / starter plan which was advertised as 30/xx but it is known by many that we get a bit more. new customer cant get this starter plan anymore with belong

        • Morien on 02/09/2022 - 11:11
          +1

          Well, by the sounds of it you are getting a bit more.

          I'd roll the dice and go 50.

          • CyberMurning on 02/09/2022 - 14:14

            @Morien: maybe.
            after a year worst case is go back to belong or others but maybe get a bit lower speed at $60 plans (without disc or promo most providers sell 25/5 plan for $60). while wait for other promos from others

      • sunyuanxin on 02/09/2022 - 11:16

        Hi LeaptelRep，Does Leaptel use PPPoE or IPoE？

        • gazzas on 02/09/2022 - 11:49

          Yes, I would like to know too. Too much hassle to set up PPPoE when a simple modem/router reboot will do for IPoE.

          • Twix on 02/09/2022 - 11:51
            +1

            @gazzas: Leaptel have both.

            IPoE/DHCP is our standard connection method (no vlan tagging required) and we are happy for you to BYO modem. We do support PPPoE as well should you wish to use that connection method.

    • jv on 02/09/2022 - 11:04
      -2

      im with the old grandfather

      I'm with my grandmother, but she doesn't use the internet much.

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