• expired

3 Months Free nbn Plan for Commbank Credit/Debit Card Holders @ More Telecom (New More Customers Only)

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^Sign up with a CommBank credit or debit card by 29/02/24 and continue to use an eligible CommBank online bill payment method to receive your first three months nbn® plan fees free, then 10% off ongoing.

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closed Comments

  • +2

    Also includes Free 3 months Home Voice

    Includes standard calls in Australia
    Unlimited standard calls to fixed & mobile numbers in Aus

  • +1

    Short term savings comparing to 30-40% off for 12 months

    • +9

      Change after the 3 months

  • +3

    30% off is now $61.60 comparing to $53.80 before price increased.

    • +1

      That's for the 50/20 speed, I am assuming. The 100/20 tier has fallen in price. It's a no-brainier to upgrade IMO for an extra $1/week.

      • Got an email yesterday, the base price for the 100/20 drops to $94 (1st Dec I think?)

        The monthly Recommended Retail Price (RRP) of our nbn® 100/20 speed tier plan will be decreasing to $94.00.
        From your first bill received after 1 December, the following changes will apply to your service.
        New Plan: Fast (nbn® 100/20 speed tier)
        New Monthly RRP: $94.00 per month

        • FlipConnect's base price for 100/20 is $79.90, and they're offering $69 for the first six months.

          You could save significantly by changing provider.

          Or spend almost the same: $94.90 ongoing price gets you NBN250 at FlipConnect, also with an introductory offer of $84 for six months.

          • @Russ: More's new price after the 30% CBA discount will be $65.80 per month for the 100/20 tier. Thanks for the info about Flip.

            • @Charlie Dont Surf:

              after the 30% CBA discount

              But this deal says

              then 10% off ongoing.

              Which was the rate I used to check, and will be the rate for anyone signing up to this offer.

              10% off $94 is $84.60, $4.70 per month more than FlipConnect.

              • @Russ: This part of the thread was amongst existing customers, initiated by username yht.

          • @Russ: lol.

            I'm paying $59.40 p/m for 100/20 for 2 years. will shop around & change in 6 months. but thank you for your concern! :D

            You took my comment out of context, I replied to what Charlie said:

            The 100/20 tier has fallen in price

            About the base price, which means before any discounts.

            • @nismo:

              which means before any discounts.

              For anyone signing up now, the ongoing discount for CBA customers is 10%. After that is applied, More's "ongoing rate with discount" is still higher than Flipconnect's ongoing rate, see my comment above.

              I'm paying $59.40 p/m for 100/20 for 2 years

              Then you were indeed lucky to get that offer, which is no longer available.

    • 3 months at $0
      9 months at 79.20 = $712.80

      So monthly average for 12 months period = $59.40 for NBN50

      Old price for 12 months at $53.80 = $645.60

  • Can you switch provider after 3 months?

    • Says no lock in contracts

      • +1

        All T&Cs say it’s not eligible for the user ever used their services. Do they actually check?

  • +1

    I've got 50% off the 50/20 plan for 3 years - if you can somehow get that it seems like a deal that can't be beaten by anyone. Even after the recent wholesale price rises I'll only be paying $44 per month.

    • How did you get that?

      • +5

        I got a CBA homeloan and credit card end of July, and started getting some promo emails from CBA with like 25 or maybe 35% offers? But then when I didn't accept it, after a few weeks I got a 50% off one and I figured that wasn't going to be beaten.

        It might not be obtainable any more, there is only a cached page with reference to it, the page is gone from the live website now.

        https://webcache.googleusercontent.com/search?q=cache:JG9M_p…

        • +11

          BRB buying house to save on internet

        • "Offer of 50% off the standard retail price of a More Value Plus nbn® plan for 3 years is for customers with conditional pre-approval of an eligible CommBank home loan who then find a property and fund $250,000 or more between 1 July 2023 and 31 December 2023. To receive this offer, you must then sign up for a new MoreValue Plus nbn® plan using a CommBank credit or debit card as your online bill payment method."

    • Able to get this still? If so please PM me.

      • +1

        Went back through my emails, seems it was a home buyer specific one (not a credit card one) unfortunately.

    • -4

      yea.. AFAIK 50% are only meant for CBA employees. especially not for 3 years running.. you trying to confuse the forum mate?

      • +3

        I can guarantee that's what I'm on, not sure how to attach a photo to prove it..
        And I've never worked for them, just got a home loan with CBA credit card a few months ago.

        edit: it's a home buyer plan so I guess not publically available

        • ahhhh ok gotcha. lucky you! lol

          • +1

            @ruztynail: Its legit, I just settled on my home last week and got the 50% offer

    • +2

      For those who don't believe me, it seems to be a home loan customer only thing unfortunately.

      Copied and pasted from my order email:

      Services Ordered:

      Commbank Home Buyer nbn
      Name Quantity Price Total
      Netcomm NF20 Wifi 6
      1 $179.90 $179.90
      Value Plus NBN
      1 $38.50 $38.50
      Agent
      CommBank Home Buying (50% off NBN for 3 yrs) —
      Grand Total Amount $218.40

    • +2

      You did not deserve downvotes, it is legit for home loans

      In fact, there was an even better deal before for it being free for 3 years! https://www.ozbargain.com.au/node/704786

  • So sign up and can move away end of 3 months at zero cost?

  • -8

    their prices going up this month onwards … and thanks to labor increasing NBN prices on smaller tier which is mostly used by family .. !

    • you can just cancel after 3 months no?

      • -1

        I will be cancelling my service once i find better deal because the biggest issue isn't just that they are increasing their prices but you can't login to their website … ! even with correct password and login detail… ! it's pathetic services and no wonder Commbank is supporting it because Commbank is age old outdated bank who likes outdated services..> !

        • +2

          but you can't login to their website

          I think you meant to say 'but I can't login to their website' because you don't know what other people can or can't do. I can log in fine.

        • +6

          No fanboy of Commbank, but you'll find that they are actually way ahead in their banking online services and mobile banking app, in Australia and most parts of the world.

    • -1

      Meh the higher plans should be cheaper though, so overall you might just have to pay $5 more and get double the speed. If you are on 50mbit its not really enough for a family with 2+ TV's anyway.

      • -1

        i forgot to mention… i am talking about poor family who has only one TV and one Laptop .. !!!!!

      • +2

        $60 more per year for bandwidth that people don't need is not a deal. I've never experienced bandwidth issues on the 50Mbps tier, and I share my connection with my neighbour. Both of us WFH too.

        • Yes i have 50/10 and never have any buffering issues, and we stream everything, dont even have an aeriel. But im sure when the kids get a bit older it will be a different story.

          • +3

            @nepalesesquirrel: To be honest, back at the family home, we were a family of 6 adults and never had any issues still, and we weren't using low quality stream settings or anything. I think people have overestimated the bandwidth requirements of streaming services.

  • +1

    Anything for current more nbn customers? Joined maybe 6 months ago

    • +3

      Churn away and then come back. That's what I'll be doing

      • so when it says "new" that includes returning, as in you have previously been with them?

        • +1

          Pretty sure it excludes previous customers. Read clauses 3 and 14.

          • +1

            @OzBrogains: Thanks, that would be my guess too but guy above me seemed to suggest otherwise. Either way Vocus (more) is absolutely terrible and i'll be leaving them ASAP.

  • -3

    so nothing for those that have been with them for over 30 years… typical

    • +5

      More NBN is 30 years old?

      • -1

        no i mean Comm bank. only new costumers on commbank

        • Well CBA are most likely paying More the difference in $ in order to create a loyal CBA credit card customer. They're not just doing it to give away free money. I know I feel a bit forced to now have to use a CBA credit card for 3 more years since it's not a competitive product at all, nor does it have any features like awards or international fee waivers. But then, I save $350+ per year by using it for my NBN, and I probably can't gain more 'free money' by using any other card offering. I don't spend enough for any sort of rewards points program to make me a profit.

          • @wetsandwich: I think you only need a debit not a credit card. At least that’s what I used

  • +4

    T&C's say can't sign up if previously been a More Customer, but have got through the signup process for a second time and it's not charging me…let's seeeee how we gooooo

    • Same

    • +1

      Yeah good luck. 🤞 I did similar to this about 3 months ago with the 30% off for new customers, and upgraded my 50/20 to fttp 100/20. Huge hassle but got the discount in the end.
      Was with them for 12 months on fttn before on 30% off (as a new costumer), then went through the website to sign up for upgrade/100/20 order (as existing customer, but only logged in at the checkout). Got an email confirming 30% off for 12 months (and a free eero router). After 3 months of incorrect billing and contacting them to fix it, using the email confirmation as proof I should get the deal, eventually this month they’ve actually applied it (and backdated credit for the previous 3 months).
      Have a feeling similar will happen to you, but like the confirmation email is pretty good evidence you should get the discount, just absolute hassle to get it. Definitely a software error on their part tbh.

      • Yeh I was thinking the same - however it's not asking for payment on the last screen and I don't actually have any funds in my CBA account sooooo that'll add even more fun haha

        • +4

          Aha yeah, I reckon you’ll still receive an invoice on first month (if you can decipher their billing and what you’ve been charged lmao)
          They do really suck at customer service and being transparent on things, however my actual NBN connection and service has been perfect, no issues.

          • @Idontknowwhy: Definitely expect the invoice, tossing up whether pressing submit is worth it

          • +5

            @Idontknowwhy: Just an update here, went ahead with it, into my second billing month now and both invoices have been $0, can't complain about that! Unless the third month is 3x haha.

            • +1

              @MBix: How was the third month?
              Low-key thinking about doing 3 months, churning out for a couple days on launtel and rinse repeat.

              • @Castcore: I didn't even think of that! I was just on a live chat with them trying to work out when the billing cycle works to avoid getting pinged for the 4th month, but didn't even think of doing a second round of 3 months. Genius!

                • @MBix: Any updates on your 3rd month?

                  • +1

                    @odb: Don't want to jinx it but 3rd month went smooth, no charge, churned out to Launtel for 4 days and am back with More now ;)

                    • @MBix: Nice! Did you sign up with new email?

                      • +2

                        @Castcore: New email / new mobile number / same CBA card though…should be interesting

                    • @MBix: You should take advantage of aussie BB 1 month free offer first and then back to More on 29 Feb before the offer ends :)

                      • @truetypezk: I looked into it but I had $10 still sitting in my Launtel account so went for the quick changeover

                        • @MBix: Mate how did you go about cancelling More when you churned out? Did you have to give More notice a month in advance? And did you have to call to cancel? Thanks

                          • +1

                            @Ozbar Gain: Didn't give them any notice, churned out 2 days before and then live chatted them to make sure they knew I was out

                            • @MBix: I am trying the same except not churning out. My 3 free months expire on 05/03 and just signed up for another 3 free months - showed $0 when placing order and went ahead with it to start on 04/03 and a cancellation for my current More NBN scheduled for 05/03.

                              Now, if I was a More employee looking at this I would sure get confused and likely end up cancelling my new NBN order since the connection is 04/03 and cancellation 05/03. I should probably just churn out for a a day or two but I am too lazy!

              • @Castcore: Any updates here?

  • +13

    Friends I've had with MORE have had absolutely garbage experiences with service and support. Can't recommend.

    • +2

      Same here.

      So long as you don't ever need support you should be fine.

    • +3

      100% agree with this.

      I tried this last year and had numerous drop outs every week, terrible customer service and useless tech support when trying to figure out some port issues.
      Definitely not worth the discount.

    • Good to know, i was going to get them to run 2nd hfc line, but i might go with aussie BB or Launtel to run it then switch to More once i know everything is working and i wont need support.

    • Yes, I had a horrible churn from Telstra (18 months ago).

      But in the end was compensated greatly for the poor service & experience.

      2 business days without internet whilst I was supposed to be WFH. And forked out for a new (Google) modem (as they made me think the Telstra Smart Modem 1, was incompatible, which it isn't).

      Since then, no complaints with the internet service, great speeds, hardly ever any drop outs or outages & haven't needed "support"

      • How were you compensated ?

        • $240 credit on my account (covered the first 4 months).

    • +1

      Yep, I did a deal through CommBank and everything from set up to support to speed was useless. Got rid of them after a few grim months and back to Superloop.

    • +1

      I've been with them 3 months and can't say it's that bad.

      I had dropouts for about 3 days at one stage, but they stopped and never happened again. The modem was delivered quickly when I ordered, never needed to contact them again.

      Remember all NBN retailers are just reselling the core NBN product, so how much more money is it worth paying to have someone be slightly nicer to you over the phone if you ever have to call them? It's really just a lottery as to whether the NBN in your area has been completely mangled by some dodgy contractor or not, any issues that people got with one ISP probably would have happened with another.

      • +3

        nbn infrastructure to your property is only a part of it. The ISP manages backhaul links, peering, POPs and there are ISPs that don't offer all the speed tiers. Some ISPs perform better than others. It is not just about customer service and support.

      • do you know how long is the period from your order till you received the modem ?

        • Sorry only just saw your reply, but somewhere around 3-4 days.

    • Internet was OK. the customer service is terrible! Always angry!

    • There are some things that I'd happily pay a premium for and my internet service is definitely one of those. Nothing more frustrating than a slow internet or one that often cuts out. Telstra for ever.

    • They are the same company as Tangerine and I hate tangerine with a passion their support is the worst I have has to deal with.

  • +1

    I tried to switch to MORE get 30% off a month and half ago , they was not able to activate internet for 3 days so no internet .. tried waiting , tried calling but no help.. Then I signed up with superloop and activated my internet in 20 min after sign up , pricing is very similar as well.

    • Same happen to me. After 1 week of trying to switch to MORE, I gave up. Not worth the hassle.

      • Wow 3 people in this thread so far with this experience, shonky af

        • +2

          You rarely see people commenting that it worked out normally as expected.

          • +1

            @JimB: I just churned from superloop to more and the actual cutover seemed to be about 5 minutes. I was down for about an hour all of which was my own fault.

            • superloop uses eth wan, needed to set pppoe for more
              • misread the email about which creds to use for pppoe, again my fault.
              • had to set mtu 1492 on my wan port, default 1500 caused fragmentation and packet loss. Again my own fault.

            Been sweet as a nut since, good speeds at all hours of the day

            • @nismoau: For the price I couldn’t be happier with More.

              A couple of times I’ve had issues with Disney+ on the Chromecast (buffering).

              When I do a speedtest while it’s buffering, speedtest seems good and I don’t have issues with any other streaming services.

              Not sure if it’s a Disney+, Chromecast or More issue, or a combo of them.

    • I'm going through this at the moment, have waited five days now and still trying to get support to figure it out…

  • +6

    Signed up with More on the 40% off a week ago. Activated within 24 hrs, needed small guidance for BYo modem, got thru call centre within 2 mins and outcome achieved easily.

    So far so good

    • I have the same question if my existing Belong modem would work or not

  • +1

    I have been with More nbn for almost 2 years.
    No issues. Initially struggled to switch to More from my provious nbn provider but once it's done, I never needed to call back to support. No complaints.

  • +2

    good timing though
    almost finish my first month free from aussie BB

    • same, i might go with the 1000/50 Ultrafast plan.

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