This was posted 10 years 5 months 16 days ago, and might be an out-dated deal.

Related
  • expired

Razer Deathadder from $24.5, Blackwidow from $58.30, Laser Printer $34.3 @ Mobileciti Delivered

5311
Razer Deathadder from $24.5, Blackwidow from $58.30, Laser Printer $34.3 @ Mobileciti Delivered
Go to Deal
Cashback
bentan77 on 20/11/2013 - 02:57 mobileciti.com.au (7348 clicks)
Last edited 20/11/2013 - 12:42
FRENZY$30orFRENZY30%

A repost of http://www.ozbargain.com.au/node/123473 but that thread is entirely focused on mobile phone related items.

(Start 6pm 19/11/2013 ~ 11:59pm 20/11/2013)

$30 Off + Free Shipping on any single item value over $100
(Coupon Code: FRENZY$30 Limited 2 per customer)

30% Off + Free Shipping on any single item under $100
(Coupon Code: FRENZY30% Limited 2 per customer)

Razer Abyssus High Precision Optical Gaming Mouse @ $22.96 (This will go great with my $199 netbook)
Razer Transformers 3 Megatron DeathAdder 3.5G Mouse @ $24.50
Razer DeathAdder Black Edition 3.5G Infrared Sensor 3500dpi Gaming Mouse @ $32.2
Razer DeathAdder 2013 6400dpi 4G Optical Sensor Gaming Mouse @ $36.37
Razer Nostromo Expert Ergonomic Gaming Keypad Black @ $38.50
Razer Blackwidow Tournament Edition Gaming Keyboard @ $58.30
Razer Blackwidow 2013 Expert Mechanical Gaming Keyboard @ $79
Razer Blackwidow Ultimate Elite Mechanical Gaming Keyboard @ $108
Razer Blackwidow Ultimate Stealth Mechanical Gaming Keyboard @ $129

(AFAIK all the above keyboards use Cherry Blues except the Stealth which uses Browns)

There's also some cheap networking devices http://www.mobileciti.com.au/digital-electronics/computers/m…

And Printers http://www.mobileciti.com.au/digital-electronics/computers/p…
Lanier SP1210N B&W Laser Printer @ $34.3

Computing Computer Peripheral Keyboard Keyboard Mouse Combo Mouse

Related Stores

Mobileciti
Mobileciti

closed Comments

    • Bigdaddy2204 on 22/11/2013 - 00:04

      just noticed it says now when i add it to the shopping cart its say "* This product is not available in the requested quantity. 1 of the items will be back ordered."
      I wonder why it was canceled instead of back ordered.

  • seethappen on 22/11/2013 - 12:52
    +4

    Been a follower as OZbargain for years, I have to register in the first time to tell everyone this mobilecity is totally posing a false advertisement to draw people's attention.

    I placed order for the Razer Blackwidow 2013 Expert Mechanical Gaming Keyboard sales on 20th Nov 13. At the time of checking out, obviously suffered from stuck and crash of all sorts on my iphone, It ASKED my credit card details and said nothing about back order. It showed I placed a order but the status showing pending since.
    Until last night, I had to write a email to this website to ask about, then they replied me by saying 'Thanks for your email. Unfortunately we could not process your order at the moment as your payment didn't go through.'
    But usually when you placing an order on the internet, if the card cannot be accepted, it will reject your order.

    Now when I am calling them, one of their representative, Jay Seng, saying the payment didn't go through, and it would be my responsibility to make sure payment is successful. Okay, but there is no clue about my credit card is not working either in your website or at the time of placing the order. and he added also there is no stock available so even I pay now, they cannot supply this stock.

    I totally understand this is very limited stock for this sale. but If you don't have enough stock,I should have been rejected in the first place not until after you taking my credit card details and found there is no stock, and do not cancel the order or phone or email my about the situation.

    I strongly recommend ozbargain website should ban this website, at least fore a while and ozbargainers should be extremely careful with this so called serving Australia 13 years dumb astroturfing company. They can accept your credit card details and payments even they are knowing no stock.

  • Bigdaddy2204 on 22/11/2013 - 16:50

    Great I sent an email saying
    "Hello,
    I've noticed that my order 100059216 was canceled. The $36.50 refund hasn't shown back up in my bank account, how long would that take? And could i also get the 200 reward points back for the purchase.
    And my other order 100059213 is now on back order what does that mean and when would i be receiving the order?
    Thank you,
    Sam "

    What I got in reply was
    "Thank you for your email, we have already credit you back the 200 points.
    Regards,
    Jay Feng
    Mobileciti Support"

    What about everything thing else I asked? Now my ticket is closed. I'm not happy.

    • chichi on 22/11/2013 - 17:46

      You can re-open the ticket. Just go back into the ticket and where it says closed you can actually click open and post a new message. I did this last night and received a reply this afternoon.

  • letthiswork1 on 22/11/2013 - 17:41
    +1

    I am having same problem. BS if you have a deal and you take money you should honour it.

    Especially since a lot of us spend hours with their crappy hosting to purchase it.

  • congo on 22/11/2013 - 20:47
    +1

    Rep, do you have an ETA on the keyboards?
    Thanks

  • matthmbg on 24/11/2013 - 22:11

    I ordered Razer Anansi Expert MMO Gaming Keyboard, was in stock (did not say Out of stock like some other products). Never got an update to the order until I checked Friday and now it says Back order. No notification, nor did it say they were out of stock.

    Emailed them Friday, got a response today saying "The back order status is actually been displayed before you check out in "my shopping cart". The system have alerted you that if you continue with the check out your order would be back ordered".

    Now i never saw anything like that. I went back to the site and tried to order another product that was "Out of stock" and the site does not let you as there is no "Add to cart" button.

    Now im stuck in limbo, with no answer about the keyboard and no idea if i'll even get it.

    • chichi on 24/11/2013 - 22:17
      +3

      That's exactly what I was told and I definitely did not see the message when I placed my order.

  • thispasito on 25/11/2013 - 19:46

    did anyone get their item?

  • spriggy on 25/11/2013 - 23:29
    +1

    Order got cancelled as well as they can't fulfill it.
    MobileCiti, if you can't fulfill an order in the future, please do not allow people to place orders. This creates unnecessary expectations.
    EDIT: Giving a neg for this.

    • aacheney on 26/11/2013 - 00:29
      +1

      what did you try and buy?

      • spriggy on 26/11/2013 - 13:35

        I placed an order for a Razer Blackwidow Ultimate Stealth Mechanical Gaming Keyboard

    • maverickseraph on 26/11/2013 - 03:02
      +7

      Got cancelled too, seems this company is shitty, i propose that this company be banned from ozbargain until they fix their shit.

  • Librarier on 26/11/2013 - 10:35

    Just called their online ordering line - apparently we'll be hearing within the next 1-2 days about our orders. I imagine it's going to be a "sorry, unable to source lol"

    • PigSnowball on 26/11/2013 - 11:35

      They better not, my order was accepted. If they can't find the product, I'll do it myself and they can foot the bill.

  • chichi on 26/11/2013 - 11:34

    I was told last week that I would hear early this week what is happening.

    I'm prepared for the "can't supply" answer. I still need to find a gaming mouse for my son. Can anyone suggest where else I can look for one? I purchased Razer DeathAdder 2013 and paid $36.37.

  • Default117 on 26/11/2013 - 12:57
    +1

    Absolutely pathetic. I ordered my razer mouse last week, it was still in stock, they held my money. And today i get an email saying my order was refunded. No reasoning, just refunded.
    They didn't even put it on backorder or anything. Avoiding MobilCiti in the future.

  • the-mal on 26/11/2013 - 13:12
    +5

    This is a joke. Just got this after days of no response:

    "The item you have purchased has been oversold. But we are still trying our best to source more stock from distributors to fulfill your backorder. We should be able to let you know if we can fulfill your back order later today. If we are not able to source any more of this item anytime soon, we would have no option but to cancel this order. "

    Yet you can still order the item online, right now: http://www.mobileciti.com.au/razer-deathadder-2013-essential…

    This is terrible customer service. I pointed out the fact that it showed stock when I ordered and it is still available on their website and they ignored my response and send me the same email again. If they cancel discounted orders and then restock the product to sell at full price that is absolutely disgraceful.

    • Default117 on 26/11/2013 - 13:13
      +2

      You're lucky you actually got a reason why it was cancelled..

      • the-mal on 26/11/2013 - 13:43
        +1

        Yeah, I don't feel lucky. :P

        I sent them a reply straight back saying that I do not want my order cancelled, that there is plenty of stock of this mouse in the country including from the manufacturer themselves (you can buy it in stock from the Razer AU site online) and about 5 minutes after I sent it I got a Paypal refund notification.

        Disgraceful.

        And after all that you can still buy it on their site right now.

        They obviously just wanted the advertising from a sale, but didn't want to fulfil orders so are just cancelling all those they didn't want to fulfil. I bet they restock this mouse (and all the other cancelled items) at full price.

        • Default117 on 26/11/2013 - 13:57

          Definitely. The mouse is currently still showing that it is in stock at the normal $51 or whatever it was.

    • bentan77 on 26/11/2013 - 16:14

      It's still available on the website but it does say

      This product is not available in the requested quantity. 1 of the items will be backordered.

      • the-mal on 26/11/2013 - 18:00
        +1

        And yet you can still process the order and they still debit your card/PayPal, which is quite strange since Jay from support told me that they have exhausted all channels and cannot stock this item.

        How hard is it to mark an item "Out of stock" if you can't stock it? Other items on their website seem to have it marked correctly. This makes me believe they can restock it, they're just choosing only to restock for people who are paying their RRP.

      • aacheney on 26/11/2013 - 18:06

        try it… they have found STOCK wow…

  • PigSnowball on 26/11/2013 - 13:13

    I just saw the refund come through too. But I don't consider my order cancelled. I still expect my order to be fulfilled as well as the added hassle of having to pay again.

  • zn7726 on 26/11/2013 - 13:43

    order gets cancelled without a reason. neg

    • aacheney on 26/11/2013 - 14:00

      same I ordered a Razer DeathAdder 2013 6400dpi 4G (www.mobileciti.com.au/razer-deathadder-2013-essential-ergono…) which they still have on there site.

      • Koolness on 26/11/2013 - 14:11

        Yep, I ordered the same mouse and just got an email informing me it was cancelled. Mobileciti is a joke

        • aacheney on 26/11/2013 - 14:13

          6 days… I see the rep has nothing to say.

          I wonder how many people got there stuff?

        • Librarier on 27/11/2013 - 18:31

          I don't think anyone did. Does anyone know how to change a vote from a + to a Neg?

      • icu29 on 26/11/2013 - 16:38

        I ordered DeathAdder Black. Got cancelled as well !

  • Matego on 26/11/2013 - 14:55

    They just cancelled my Blackwidow stealth as well. Sad sad situation.

    • Matego on 28/11/2013 - 18:01

      I just recieved a cancellation for my second order. This is so frustrating.

  • lam on 26/11/2013 - 15:32
    +1

    I made my order(razer blackwidow tournament edition) an hour after this deal was posted and it also got cancelled/refunded.

    Makes me think if they were going to honour any orders at all or they just werent true to their word.
    'we fulfill all orders on a first come, first serve basis'

    • aacheney on 26/11/2013 - 15:38

      I agree with you, I don't think they will honour any order or very little.

  • thispasito on 26/11/2013 - 17:02
    -1

    Looks like no one got what they ordered…

    They must have like 2 of each item or something, which is understandable. I think it's a decent online shop but need to get their act together and provide a real-time update to their inventory on the site. If they know they can't source more of the product then they should take them off the site RIGHT NOW.

    Currently I assume I can still try to order without discount but will get a 'order cancelled' status after a few days. If they somehow source new stock when you pay full price then this shop has some serious problems. Under current circumstances and with benefit of the doubt I will attempt to buy from them again in the future.

    • Store RepAHUANG @ Mobileciti on 27/11/2013 - 02:31
      -1

      Hi mjin03

      over 90% the order has been fulfilled.

      Thanks for your suggestion about real-time stock inventory update, normally we do sync inventory between our ERP system and website, during frenzy deal period our web server was overload couldn't sync properly with ERP server.

      Please overview our previous post, definitely is not our interest to upset our customers.
      http://www.ozbargain.com.au/user/11098/nodes

      • Librarier on 27/11/2013 - 18:32

        I don't think that's true at all. Shady, shady business practice.

  • chichi on 26/11/2013 - 17:02

    Just received my paypal refund.

  • PigSnowball on 26/11/2013 - 17:56
    +1

    It looks they have stock again at least for the DeathAdder 2013!

    http://www.mobileciti.com.au/razer-deathadder-2013-essential…

  • letthiswork1 on 26/11/2013 - 18:04
    +3

    Just got cancellation email what a surprise. Google review time!

  • twwyt on 26/11/2013 - 18:20
    +4

    got an email informing me of refund but no reason why, looks like mobileciti will be joining the likes of Kogan and Lenovo in OzB folklore

  • taccarin on 26/11/2013 - 18:42
    +1

    Yep, got my order cancelled as well - saying that they couldn't source it from their suppliers.

    While disappointed, I'm glad they did the refund within minutes of me receiving the notification.

    But I'm staying away from them in the future. They go in the same list with Fishpond.

    • aacheney on 26/11/2013 - 18:48

      They have had your money for about a week, I would guess they have had no plan on honouring this deal, I think it was over looked when they did the click frenzy.

      The way they have dealt with it with no comment and ignoring it has made it worse.

      • Store RepAHUANG @ Mobileciti on 27/11/2013 - 02:01
        -3

        Hi aacheney

        This post was posted by "bentan77", on our original "frezy deal" post, we have offered over 500 SKU, We are Mobile phone and accessories, We have received over thousand orders, over 90% the order has been fulfilled, sorry for not able to fulfill all the back order Razer product, but we did try our best to source more stock.

        • the-mal on 27/11/2013 - 08:07
          +5

          Over 90% of orders have been fulfilled?

          Why can't we find one person on here who got their Razer gear then?
          What was the % of Razer orders that were filled?
          Why did it show "Out of stock" on some items but others allowed us to keep ordering?
          Why did it take a week for you to realise you didn't have stock?
          Why did some of your items magically appear as "back in stock" at full price again?

          There are a LOT of unanswered questions that don't add up here. I don't care if you are "Mobile phone and accessories" - you offered these items for sale and reaped all the free advertising that came with it. I don't think your customers really care if you "tried your best" or not - the end result was the same.

  • congo on 26/11/2013 - 20:36

    Both items on the order got cancelled. Still waiting for paypal refund…

    • Store RepAHUANG @ Mobileciti on 27/11/2013 - 02:09
      -4

      all the refund should be completed within 24 hours, if you still not received your refund please email [email protected]

      • congo on 27/11/2013 - 14:40

        Thanks. Checked my CC, I got one refund back on the 22nd for the printer, but not for the 2nd item (razor mouse).

        • Matego on 27/11/2013 - 17:18

          They refunded one of my order but kept one at backorder as well. Not sure why. And actually I don't mind for it to be backorder for 2 months because none of them are urgent anyway.

  • xverr on 26/11/2013 - 22:29
    +4

    [Copying from the other thread]

    Please complain this issue to ACCC (1300 302 502). I've already called them this morning to highlight the issue. ACCC logged the issue and said that investigation will proceed if there are enough of the same complains.

    Just to illustrate what a lie they are. They sent me an email stating that they didn't have stock, while listing that they have 28 stocks on ebay at full price.

    http://tinypic.com/r/v5lsgo/5

    This is just downright disgusting how online shopping is in Australia.

    • aacheney on 26/11/2013 - 23:42
      +3

      Ok I will be doing that tomorrow, I agree this is just stupid from a company.
      You can also do this online,

      https://www.accc.gov.au/contact-us/contact-the-accc/consumer…
      FYI There abn number is ABN 43 117 746 424

      Funny there website has ran out of razer stock :-)

    • Store RepAHUANG @ Mobileciti on 27/11/2013 - 02:08
      -4

      Hi xverr

      Sorry for not able to fulfill all the razer back order.

      Our eBay stock inventory are managed manually, when stock sold out on our website, doesn't sync to ebay unless we manually edit it or end the listing.

      • xverr on 27/11/2013 - 02:19
        +2

        Not being able to fulfill 'ALL' the back order, meaning that there wasn't a single stock that you could source to fulfill any of the orders?

        Are you saying that if i buy your product now from ebay, it would get cancelled as well?

        Feels like you're only replying here because it is affecting your other post.

        • Store RepAHUANG @ Mobileciti on 27/11/2013 - 02:42
          -4

          I mean "every backorder".

          We did try to order more stock to cover some backorders, currently over 90% of backorder has been fulfilled.

          We are not OP for this post, so we didn't get notification for comment update.

        • the-mal on 27/11/2013 - 08:10
          +7

          Why hasn't ONE single person on here said they received their order then? If you filled 90% of your backorders surely ONE of them would have commented here. Very odd don't you think?

        • aacheney on 27/11/2013 - 10:41
          +2

          You can subscribe to your own site, you also posted on here which made you aware that the post was here. Saying you are no the OP of this post is a cop out.

        • Store RepAHUANG @ Mobileciti on 27/11/2013 - 10:48
          -2

          Hi the-mal

          there are few people confirmed on our OP http://www.ozbargain.com.au/node/123473, they have received they order.

          I understand why more people not happy in this post. the post has been repost 8 hours after the deal been posted, lots hot product has been already sold when you guys saw this post and T&C has not been mentioned.

          I am really sorry for those order we are not able to fulfill, I will make sure keep monitor all the post/comment here, I also try more harder to negotiate some better deal to win your heart back.

          Again Mobileciti do value your feedback, if you have any request please email [email protected] . May able to offer some credit to the people who got they cancelled, I will discuss with management and let you know shortly.

        • the-mal on 27/11/2013 - 13:58
          +1

          Any example of anyone receiving the Razer products you sold? I haven't been able to see a single one after a quick scan.

          Can anyone who actually received a Razer product from the sale please reply? Or Mobileciti are you able to give some approx. figures as to how many of, say, the Deathadder 2013 mouse you had in stock for the sale?

          I'd like to know how many units you actually had.

          And you know I've been emailing you non-stop, you have them all and can work out who I am from my username.

        • bentan77 on 27/11/2013 - 16:54

          I received mine but I placed the order before I posted the deal.

          I posted it at 01:57
          I checked back around 11:42 and found lots of items already marked with out of stock/backorder but I didn't bother checking every single item

          I'm guessing they sold out on most items within a few hours of posting this, when did you place your order?

        • Librarier on 27/11/2013 - 18:35
          +1

          Sorry, but the trust has been lost. I can't see myself ever purchasing from you again, and I definitely would discourage anyone I know from purchasing from you.

        • bashprompt on 27/11/2013 - 20:13

          I ordered at 840 and my order was cancelled a few days later.

          This was my first order with Mobileciti, and also my last.

        • Bigdaddy2204 on 28/11/2013 - 06:45

          I got to it after 4hrs after it was up. Yet nothing now, so it seemes you didnt have any stock for a very long time beforehand

  • hokonfan on 27/11/2013 - 10:11
    +6

    My order got cancelled too…

    Oz-bargainers will remember your store. Don't even think to come back advertise any bargains

  • Brett308 on 27/11/2013 - 11:23
    +4

    My order was just cancelled too, what a waste of time. what a horrible company.

    Mobileciti will be remember here for a very long time, don't bother coming back.

    • aacheney on 27/11/2013 - 12:07
      +4

      don't forget to revoke your vote

  • letthiswork1 on 27/11/2013 - 12:05
    +5

    +1 I would love to hear from the 90% who managed to get their razer products.

  • [Deactivated] on 27/11/2013 - 12:24
    +3

    Kogan'd. Why is there stock available now and why can I order it just fine,when I just received an email cancelling my order for deathadder mouse 4.0. I expect it to be unavailable for some time if your were "unable to source stock". Unfortunately you don't understand the long-term concept of customer relations marketing, stop looking at a short term saving and think about the long-term prosperity of your business.

    • Store RepAHUANG @ Mobileciti on 27/11/2013 - 13:54
      -4

      Hi Davo93

      Have review our past post, We have been invest lot $$ to support to OZB deal, we are not try to save money to cancel your order, the main reason for the cancelled order was not able to source enough stock to cover every back order.

      • Brett308 on 27/11/2013 - 14:59
        +3

        Why sell stock you don't have and can not get…

      • VinsonW on 27/11/2013 - 17:52
        +4

        Well it took over 3 hours to place my order and in hindsight it really was not time well spent as I have had both my orders cancelled 3 days away from each other. This is a very disappointing act from a somewhat reputable retailer and I sincerely hope that they will try and rectify this situation or at least attempt to compensate people for their wasted time and effort. However, judging from the absolute lack of remorse from this store rep an event such as this occurring will be extremely unlikely at best. I will definitely join others in reporting their act to the ACCC and actively try to warn other members of the ozbargain community to steer well clear of any further posted "bargains" from this terrible store and the horrible customer service from its employees.

  • hoftos on 27/11/2013 - 18:50

    Got a refund for my deathadder and deathstalker… thought it would have been delivered by now, but apparently they have no stock so instantly gave me a refund without asking if i wanted to wait longer (which i would have been happy to)

  • congo on 27/11/2013 - 20:18
    -1

    Guess the silver lining is that I saved over a hundred dollars on stuff I didn't really need.
    Wife will be happy with that.

  • aacheney on 28/11/2013 - 02:03
    +1

    WTF

    you site is reporting you have 8 Razer DeathAdder 2013 6400dpi 4G Optical Sensor Gaming Mouse in stock again.
    http://www.mobileciti.com.au/razer-deathadder-2013-essential…

  • Squirta on 28/11/2013 - 11:54
    +3

    My order cancelled too…dodgy brothers!

  • kwokask on 28/11/2013 - 17:47
    +2

    My order of 2 x Nostromo just got cancelled…
    Will be sure to neg every new post about Mobileciti in future, and will point to this.
    Also not sure why it took them 8 days to work out that they couldn't source the product.
    We should receive 20%pa interest, equivalent to credit card interest rates, for holding onto our funds for so long.

  • PigSnowball on 08/12/2013 - 01:57

    Just wanted to post that my order was filled!

    My Razer Deathadder 2013 arrived and Friday and have been enjoying the action in BF4.

Login or Join to leave a comment
Login Join