This was posted 9 years 8 months 4 days ago, and might be an out-dated deal.

Related
  • out of stock

My Book Live Duo 8TB $319.99 Delivered (20% off Storewide) @ WD Store

3132
My Book Live Duo 8TB $319.99 Delivered (20% off Storewide) @ WD Store
Go to Deal
msmhw on 15/08/2014 - 12:37 store.westerndigital.com (3838 clicks)
Last edited 15/08/2014 - 13:18

thanks to scotty deal and wfdTamar
I found way to get this NAS for $319.99 delivered

1- you need to click in this link
http://store.westerndigital.com/store?SiteID=wdau&Action=Dis…

2- just click back and click in this link http://store.westerndigital.com/store/wdau/en_AU/DisplayAcce…

3- add the item into the cart you will notice they give you $80 discount (20%)

note if this doesnt work from the first time you need to clear your browser history and cache

proof http://files.ozbargain.com.au/upload/81226/24591/screen_shot…

not sure if this applies to other items

I tried couple of items and it works!

PLEASE GUYS to help each other post any items (with the links) you think its great buy!

promotion items

http://store.westerndigital.com/store/wdau/en_AU/list/ThemeI…

Computing 8TB NAS Western Digital

Related Stores

Western Digital
Western Digital

closed Comments

      • sharepoint on 20/08/2014 - 20:16

        They could have just put a hold on the card instead of a charge. Is it showing on your credit card statement online?

        • Freegs on 20/08/2014 - 20:29

          Yeah, it's an auth hold - my mistake. They need to cancel it then :-) Then I can spend it on something else.

  • deale on 20/08/2014 - 20:52

    So no one has received their order? This sucks!

    I've got shipping confirmation (no tracking) and pending transaction against credit card. Here's hoping it's not going to be cancelled but looks like there's a good chance that it will.

  • Eeples on 20/08/2014 - 23:44

    It's an education discount, the 20% ?

    I probably qualify for it anyways…..

  • [Deactivated] on 21/08/2014 - 08:20

    Western digital's systems show the order as still processing. They will investigate with the warehouse and contact me in next 24 hours.

  • Lukin on 21/08/2014 - 10:03
    +1

    I have it on fairly good authority that these orders will not be completed. Before you all attack my comment, it's just a heads up, i'm not trying to spoil the party. I'm as disappointed as the rest of you.

    • Freegs on 21/08/2014 - 10:10

      Taking their time about it.

    • UFO on 21/08/2014 - 13:01
      +1

      "This is a disaster. No one is going to receive anything." -Lukin 20/08/14

      Your first post was "alarmist", 1 day later and now you've gone for "authoritative".
      Well that's a pleasant change of tune.

      I predict your next post tomorrow will be "acceptance".

      I see progress mate :).

      • Hot on 21/08/2014 - 16:56

        Damn, he was right, no deal!

        • UFO on 21/08/2014 - 17:48

          But sounds like some DID get their order, so hardly 'disastrous' ;).

        • Lukin on 22/08/2014 - 08:58

          @UFO: I didn't mean it literally UFO. But I still feel the whole thing was a "disaster" considering a lot of people placed orders. But each to their own. We're all on the same side :D

  • cyrax83 on 21/08/2014 - 10:43

    Shows "Boxed Shipment"
    awaits cancellation email

  • wisc on 21/08/2014 - 12:06

    8TBs are back in stock but I cant seem to get them for 320 any more :(

    anyone know how the education program works as it appears its still showing as 399 when I try check out…?

    • msmhw on 21/08/2014 - 12:54

      Education discount doesn't apply in promotion items, you will get the discount on the original price not the $399

  • TomGum on 21/08/2014 - 12:18
    +2

    I paid through paypal using credit card. My CC statement says payment has been cleared (no more pending). and there is also nothing in paypal to suggest a refund of any sort.

    Those whom have received cancellations, can you please confirm if any of you paid via credit card if so, around what time did you place your order, was it close to when the deal was posted or towards the end.

    What I am trying to conclude is that if you have paid via any payment methods other that credit card your order could have been cancelled because WD was not able to clear your payment on time.

    Also, if you have placed the order towards the end of the "out of stock" it could be that they may have orders more than they can deliver. so they could be trying to cancel the last batch of orders that they cant fulfil.

    • UFO on 21/08/2014 - 12:34
      +1

      This is why i sometimes dont use Paypal, and just use the credit card directly when purchasing larger items like this from well known sellers.

      Paypal are notorious for holding onto money for like a week or so before handing it back… so if you have been charged on the credit card, thats paypal actually taking the money from you and into their account.

      Ive had purchases in the past where Paypal have taken the money from my card, I've contacted the seller to say they refunded me 3 days ago, and Paypal have still held onto the money for another 3 days.

      They claim its fraud protection, I claim that they are using everyones money interest free for a week.

      Anyway, long story short… I paid with credit card directly with Digital River. Card was charged on order date, and I think I was one of the first ones to order (I ordered as soon as I saw this post, 3 hours after OP posted it), and so far so good. Email confirmation, credit card not refunded, and hopefully awaiting shipment.

      Nothing to lose really. If it doesnt happen it doesnt happen. I'll just wait and see, but it was worth a shot at this price!

      • TomGum on 21/08/2014 - 12:45

        when I rang few days ago, WD did confirm that they have received payment in full and it was also cleared. Hoping that it dosn't get cancelled.

  • Seeyounexttuesday on 21/08/2014 - 12:33
    +3

    I've had confirmation of dleivery from WD but no tracking Number Payed via Paypal

    Dear ************:
    IMPORTANT: Please do not reply to this email. To contact the WD Store you must Click Here and use the Web support form.

    Thank you for shopping at the Western Digital APAC.

    The following product(s) which you ordered have been shipped on ** ******* 2014 from our warehouse.

    Order Information:
    Order ID#: ************
    Order Date: ** ******* 2014
    Shipped Item(s):

    Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    *********** My Book Live Duo 8TB 1 1 1 AU$319.99

    You may track your package by clicking on the link below. Tracking links are not available on all shipments so if it's unavailable it will be displayed below. Give 3-5 working days for your order to arrive.

    Tracking No -

    If this email does not list all the items in your order, your credit card will be billed for the remaining items when they are shipped.

    Please note that helpful information and links are included at the bottom of this email.

    Sincerely,

    The WD Store team
    www.shopwd.com.au

    • TomGum on 21/08/2014 - 12:44

      around what time was your order placed. Thanks in advance.

    • Freegs on 21/08/2014 - 13:00

      My credit card pre-auth has been cancelled. So I would not hold any hope. Just look out for the funds being returned.

  • fatice on 21/08/2014 - 13:21

    I just received a cancellation email from WD for for the MyBook Live duo 8TB. After calling them for the reason, they said: All orders from a bargain website are cancelled, including yours. Refund will be given in 1 to 2 business day.

    • [Deactivated] on 21/08/2014 - 13:31

      Got the order cancelation email. Says nothing about the refund. Do I need to contact PayPal or will the refund be done automatically by WD?

      • fatice on 21/08/2014 - 14:01

        From the call I made to WD, they said it will be done by WD automatically.

        Bummer, That is a good price, even just for the HDD alone. As a NAS, it might not be as good as other brand like Synology

  • Twisty on 21/08/2014 - 13:57

    Got a phone call just the finally

    Guy asked me how u made my order which I just said I went to your website and purchased and it have me 20% off extra

    He then said there was a link on a Bargin website which hundreds of orders were made and it was a fraudulent link

    He said my order is cancelled along with the other orders too that contained the fraudulent link

    • fatice on 21/08/2014 - 14:06

      From my point of view, it is all about market shares. Putting WD NAS into people's home will push away other NAS. For $80, ($399 - $319), it is well worth the cost. Let's say it had 500 people ordered that unit. That is just $40k in total. (Assuming our fellow ozbargainers adhere to the ozbargain code and order one or two at a time, not 5 to 10 so that others cannot get them), WD can easily take that on a marketing expenses.

    • NigelTufnel on 21/08/2014 - 14:07

      Oh well, didn't really need one anyway… Still kind of dickish.

    • Obake on 21/08/2014 - 14:59
      +1

      I'll be damned, Lukin was right :D

      I wonder what happens with my My Book Studio 4TB Drive ($159.99). I got a shipping confirmation email on Tuesday, no drive though.

      No correspondence about my 8TB drive which I ordered in a separate order, except for the Order Confirmation email, and getting charged for it by PayPal.

    • Phoebus on 21/08/2014 - 22:25

      Fraudulent link? So the feds are on to us? I'm assuming they've contacted the police about this mass fraud and organized crime.

      • ironworthy on 21/08/2014 - 22:28

        We are the professionals, after all

  • TomGum on 21/08/2014 - 14:21

    To label it as a fraudulent link is B.S., I don't think the reason they have provided is good enough. If they say there was a system error which was giving out incorrect pricing, then they might be able to get away with it.

    I still await to receive a cancellation email. I guess once I get it I will try and fight it. because I am sure there are people out there who also obtained the same pricing as us without the use of OzB.

  • atlas on 21/08/2014 - 14:35
    +6

    Seriously, there should be a professional section of ozb, shielded from the prying eyes of these newbs that make unnecessary calls to these companies.

    • ironworthy on 21/08/2014 - 14:37

      Why were people even calling for? How impatient can you be

    • [Deactivated] on 21/08/2014 - 14:43

      What would Gerry say?

    • UFO on 21/08/2014 - 16:09
      +2

      Exactly. Some Muppet has called them and spilled the beans on where they saw the deal. WD has then come to this site and cancelled all orders made at these times.

  • wisc on 21/08/2014 - 15:14
    +1

    be angry, email WD, this is why I like DS….they always carry though there sales even if there was an issue, show them a consumer back lash! they charged people! man how annoying.

  • TomGum on 21/08/2014 - 15:51

    AND HERE IT IS. But no mention of my payment being refunded or not.

    "Dear xxxxxxxxx,

    Thank you for ordering from Western Digital APAC. At your request or at the request of the fulfiller and/or manufacturer, the following was cancelled from your order:

    Product Name Qty Ordered Reason for cancellation
    My Book Liv 1 Not Satisfied

    Order ID: xxxxxxxxxxx
    Order Date: 14 August 2014

    If you have questions about your order, please visit: www.findmyorder.com

    Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

    Sincerely,
    Western Digital APAC Customer Service
    www.findmyorder.com"

    • SuperMatty on 21/08/2014 - 21:34
      +1

      I received a similar email. Rather poor customer service, I thought.

      I can accept that WD did not intend to sell this product at the price we were charged, but to cancel the order with such a dry auto-email and no clear explanation is disappointing. Specifying "Not Satisfied" as the reason for cancellation is nonsensical. Could have been handled so much better. No mention of refund, no offer to charge the difference if you still want the product at the higher price.

      A simple but polite message like "sorry, this was an error with the site that we are unable to fulfil at this price" would have been less frustrating. As it is, I'm now just that little bit less likely to consider buying from WD in the future.

  • Doggins on 21/08/2014 - 15:56

    Yeh seems strange I had a delivery confirmation
    but I've still not been charged
    I did have a hold on my credit card and that appears to be lifted…..

  • fatice on 21/08/2014 - 16:00

    Are all the orders cancelled or just the 8TB mybook live duo ?

  • [Deactivated] on 21/08/2014 - 16:25

    Just received an email from PayPal advising about refund from WD.

    At least they did not drag it on like Dell does.

    Edit : I am not associated with WD.

  • TomGum on 21/08/2014 - 16:30

    their call centre is closed :S, it did say 9-5 AEST, and its only 430. I bet they did this purposely.

    • [Deactivated] on 21/08/2014 - 16:46

      Of course they did. Must be trying to hide their heads in shame.

  • jimbeam on 21/08/2014 - 17:06
    -1

    I got my 8tb today must be the lucky one. I payed by bpay.

    • cyrax83 on 21/08/2014 - 17:34

      cool. Did you get a shipping notification? I didn't but no cancel email. Here is hoping mine as it at home! lol

    • Davros on 21/08/2014 - 17:36
      +3

      Photo with device and delivery slip please, give the rest of us some hope.

    • msmhw on 21/08/2014 - 17:55
      +2

      photo or didnt happen

    • jimbeam on 21/08/2014 - 18:32

      I got the shipped email. It's at the post office will show photo tomorrow

    • tukanglistrik on 21/08/2014 - 18:35

      What's your order status on the website? Still "Boxed Shipment"?

    • jimbeam on 21/08/2014 - 18:51

      My Book Live Duo 8TB

      Boxed Shipment
Track Shipment: KJB3404332
Quantity shipped: 1

      That's all it said

      • deale on 21/08/2014 - 19:59

        What date/time did you submit your order?

    • jimbeam on 21/08/2014 - 21:28

      About 6pm Friday

    • jimbeam on 22/08/2014 - 15:20
      +1

      Here proof photo http://i60.tinypic.com/2cxz40w.jpg

      • wisc on 23/08/2014 - 18:50

        no price on the invoice, coincidence?

  • Doggins on 21/08/2014 - 19:39

    Did the folks who had theirs cancelled receive a delivery confirmation?

    I have an email,saying its actually left the warehouse. Maybe they processed a few before realizing the error?

    I guess I'll find out tomorrow

    • 51722 on 21/08/2014 - 19:54

      Lucky!

      I paid through Paypal on the 15th around 3PM. I have received no shipping notice. I don't have an invoice. I haven't been contacted about a refund. I haven't been refunded yet (no change on paypal statements)

      All I have is a confirmation of the order. That's it.

      I am even willing to pay an extra $20-30 for the order so that it gets delivered. But I am losing hope that it will ever get delivered.

      • scottb721 on 21/08/2014 - 20:02
        +1

        Same, same and same.

        I went and bought a gigabit switch and cat6 cables for it yesterday lol

        • 51722 on 21/08/2014 - 20:21
          +1

          Ouch…

          I just received this e-mail:

          Thank you for ordering from Western Digital APAC. At your request or at the request of the fulfiller and/or manufacturer, the following was cancelled from your order:

          Product Name Qty Ordered Reason for cancellation
          My Book Liv 1 Not Satisfied

          Order ID: xxxxxxxxxx
          Order Date: 14 August 2014

          If you have questions about your order, please visit: www.findmyorder.com

          Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

          Sincerely,
          Western Digital APAC Customer Service
          www.findmyorder.com

          OH WELL. We tried.

        • Its4me on 21/08/2014 - 21:59

          @liveyourlife:

          Got the same email.

          I like the excuse for cancellation being "Not satisfied" - obviously it was WD who weren't satisfied and cancelled.

      • maf101 on 21/08/2014 - 20:28

        I paid by credit card. I ordered 1 Live Duo 8TB. I received my order confirmation at 1:44pm last Friday.

        I'm willing to pay a little more. I can pay with bpay. I thought the link gave us a 20% student discount. I can provide them with a student ID card and proof of enrollment. I don't have an edu.au email account.

        It seems unfair they process the odd order and cancel others. If the plan is to cancel the majority of orders, they should have notified us at the beginning of the week.

  • cyrax83 on 21/08/2014 - 20:15
    +2

    order cancelled

    • maf101 on 21/08/2014 - 20:34

      Same here :( Reason for cancellation: Not Satisfied. They read my mind!

  • scottb721 on 21/08/2014 - 20:20

    Is the 6TB worthy of reordering at $299 ?

    • deale on 21/08/2014 - 20:47
      -1

      I'd say it's still a good buy. $50/TB is about the average for a hd but you get the NAS features with this. I'll probably re-order if mine gets cancelled.

      Does anyone know if it's available in the Education store at the same price? I thought they have limited selection there.

      • deale on 21/08/2014 - 21:50

        Answered my own question - Education store price for same product is actually more expensive. $559 for the 8tb so I guess it's discounted on the RRP and not sale price.

    • maf101 on 21/08/2014 - 22:05
      +1

      It's better paying $269.99 for the 6TB. Get the 10% off code by joining their newsletter.

  • ComfortablyNumb on 21/08/2014 - 20:28
    +5

    Man, i'm sick of being burned by these companies.

    Seriously. I'm sure that at these prices they are still selling at WELL above cost and surely still making a markup at these extremely low prices and also due to the quantities they would never have sold normally.
    Sometimes these companies should just take it on the chin and as one OZB member has pointed out… WRITE IT OFF AS MARKETING EXPENSE…. SO instead of doing that, lets take up floor space, worker's hours reversing these transactions, then pedal them off for $100 in a year or two because no one wants them.

    Take a hike WD!

  • XucCac on 21/08/2014 - 20:41

    Grrr got cancelled!!! Tooooo

    No refund yet…

  • cookienut1982 on 21/08/2014 - 20:48

    Still nothing for me and it saying boxed shipment. Fingers crossed! (But I don't like my chances). ACCC might here about this one ;)

  • tyrotex on 21/08/2014 - 20:49

    My Book Live Duo 8TB

    Ordered: Friday, 15 August 2014 14:14
    Payment: PayPal - charged immediately
    Cancelled: Thu, Aug 21, 2014 at 8:18 PM
    Refunded: ??

    Congrats to those whose orders were successful.

  • [Deactivated] on 21/08/2014 - 20:58

    My 8tb duo got cancelled ordered using paypal and still no refund I really needed the drives too not happy

  • docpol on 21/08/2014 - 20:58

    Just got my cancellation email, too.

  • kbk on 21/08/2014 - 20:59

    CANCELLED!!!

  • adamwf on 21/08/2014 - 21:02

    I just got the dreaded cancelled email aswell :(

  • cookienut1982 on 21/08/2014 - 21:03

    Cancelled. ACCC getting a complaint.

    No refund through PayPal. It should be instant of they are not fulfilling their end of the sales contract.

  • ironworthy on 21/08/2014 - 21:05

    Yep, cancelled. Just refund me ASAP that's all

  • Foos on 21/08/2014 - 21:07
    +1

    yerp. canned.

  • dalemightypies on 21/08/2014 - 21:16

    Ordinary reason for cancellation from WD.
    Reason: Not satisfied.

    Now, where's my money?

  • deviant on 21/08/2014 - 21:17

    received email, checked my netbank, CC transaction reversed :/

  • Davros on 21/08/2014 - 21:21

    Pricks just cancelled on me as well and no mention of refund

  • UFO on 21/08/2014 - 21:21
    +1

    Yep, cancelled.

    And to those thinking ACCC, you need to understand what "invitation to treat" means in consumer law and realise no laws have been broken by them cancelling the order.

    They arent obligated to sell you something until they issue you with a receipt/invoice AND take payment.
    Until both those two things happen (offer AND acceptance), there is no sale and no obligation to complete the transaction.

    All websites work on the same premise.
    When you put something in your cart and give your payment details, its just like you are at the supermarket.
    Until you hand over cash and get a receipt, you (or them) can withdraw from the sale.

    • cookienut1982 on 21/08/2014 - 21:27
      +1

      I figure them taking my money and holding onto it since last week, cancelling the order and not refunding it immediately is cause of concern.

    • krunchy on 21/08/2014 - 21:29

      UFO, does an order confirmation count as an invoice?
      My PayPal was also charged, which indicates that a transaction has taken place.
      I am just really disappointed at the way WD has handled this whole issue. The refund notice I received simply said "not satisfied", with no other explanation.

      • UFO on 21/08/2014 - 22:36

        I agree completely mate, WD has handled this very poorly… and I'm very annoyed that I'm paying interest on my credit card for funds withdrawn last week (and still no refund), but I also know ACCC isnt going to help me.

        • wisc on 23/08/2014 - 18:52

          if you open a complaint don't WD have to pay a certain amount regardless?

    • Obake on 22/08/2014 - 07:04

      It's not that they did any illegal, but, like others have said, they handled it poorly. I think if enough people write in, WD will get a letter from the ACCC asking them to explain.

      I'm not going to write to ACCC because I know this is another case of a store getting ozbargain'ed. Someone found a loophole or a mistake and we tried to exploit it. Sometimes the stores know it's better to make some profit from the sales, but others want more and cancel our orders.

      I read in comments that WD got 'hundreds' of orders. You would have thought it would have been a good profit maker.

  • tastech on 21/08/2014 - 21:21

    yup cancelled as my request?! anyway no refund yet

  • maf101 on 21/08/2014 - 21:29
    +1

    Do you think either of these are still worth buying?

    $269.99 - My Book Live Duo 6TB
    $359.99 - My Book Live Duo 8TB

    • scottb721 on 21/08/2014 - 21:40

      $269.99 - My Book Live Duo 6TB

      Where's this from ?

      • maf101 on 21/08/2014 - 21:44
        +1

        Join their newsletter and get a 10% off code.

    • mamsong on 21/08/2014 - 21:45
      +1

      $359.99 - link please??

    • aznsniper on 21/08/2014 - 21:52

      How did you get the $359.99 price figure?

      • maf101 on 21/08/2014 - 21:54
        +1

        On the main page it says 'Sign Up for WD Specials'. Enter your email address. Confirm your email address and they'll send you a 10% off code. The email code is unique. I tested it on both the 6TB and 8TB.

        I bought the 6TB. I will feel sad every time I use it. It should be a shiny 8TB! :(

  • sixfignig on 21/08/2014 - 21:31
    +6

    I for one will never buy another Western Digital product.

    Utterly disgusting that they held onto my funds for this long if the intention was to cancel all orders.

  • scottb721 on 21/08/2014 - 21:34

    And…….cancelled.

  • [Deactivated] on 21/08/2014 - 21:36
    +1

    I have already escalated a dispute with paypal and given link to ozbargain too a complete joke to hold on to the money this long only to cancel my order

  • devilclock on 21/08/2014 - 21:39
    +1

    Same here received a cancelled order email - same BS reason on the email of "Not Satisified". Paypal debited on 15/8. No refund received or mention of them providing a refund.

    Terrible service and response on this, a large company like WD should do better. Doubt I'll be buying WD again if I can help it, and definitely not online.

  • ricol on 21/08/2014 - 21:39

    got canceled! sign…

  • mamsong on 21/08/2014 - 21:42

    Got "cancel" email today. not happy jan , august actually..(:

  • somwork on 21/08/2014 - 21:42
    +2

    Yup cancelled. I dont think Ill give WD any business in future. They dont have a good reputation for a solid product as is and with their warranty in regards to Return To Base setup, meaning you have to send it overseas instead of having an AU postal address then I think my cancelled order was a blessing in disguise.
    WD have totally soured their reputation towards their target customer base aka Ozbargainers within the IT field such as myself. Good luck getting any future business from me again.

Login or Join to leave a comment
Login Join