This was posted 9 years 8 months 4 days ago, and might be an out-dated deal.

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My Book Live Duo 8TB $319.99 Delivered (20% off Storewide) @ WD Store

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My Book Live Duo 8TB $319.99 Delivered (20% off Storewide) @ WD Store
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msmhw on 15/08/2014 - 12:37 store.westerndigital.com (3838 clicks)
Last edited 15/08/2014 - 13:18

thanks to scotty deal and wfdTamar
I found way to get this NAS for $319.99 delivered

1- you need to click in this link
http://store.westerndigital.com/store?SiteID=wdau&Action=Dis…

2- just click back and click in this link http://store.westerndigital.com/store/wdau/en_AU/DisplayAcce…

3- add the item into the cart you will notice they give you $80 discount (20%)

note if this doesnt work from the first time you need to clear your browser history and cache

proof http://files.ozbargain.com.au/upload/81226/24591/screen_shot…

not sure if this applies to other items

I tried couple of items and it works!

PLEASE GUYS to help each other post any items (with the links) you think its great buy!

promotion items

http://store.westerndigital.com/store/wdau/en_AU/list/ThemeI…

Computing 8TB NAS Western Digital

Related Stores

Western Digital
Western Digital

closed Comments

  • [Deactivated] on 21/08/2014 - 21:42

    Wish officeworks sold these…

  • dalemightypies on 21/08/2014 - 21:45

    No sign of a refund, although had cancellation email..

    Paid via PayPal with a credit card… Will it go back on my card?

  • Bellyup on 21/08/2014 - 21:47

    Nek minnit… My order cancelled! If I remember correctly, this isn't the first time the WD sales department has screwed people over here at OZB. Wasn't there a WDTV stuff up earlier over a competition? How does head of sales keep his/her job?

    • Hearthstone on 21/08/2014 - 22:55

      if you are keen you can raise with ACCC and get ACCC to pin them for
      deceptive or misleading conduct

      • Freegs on 22/08/2014 - 09:19
        +2

        Yep. Let me know how you go once you explain to the ACCC that you exploited a website fault to apply a discount to a product incorrectly.

  • congo on 21/08/2014 - 21:47

    cancelled :-(
    Where's my refund??

  • smoke87 on 21/08/2014 - 21:49

    Just got my cancellation yet they are still holding an authorisation charge on my card for $639.98!

  • [Deactivated] on 21/08/2014 - 21:49

    Here is the email I received from PayPal…

    Dear dick head,

    Digital River AUD SARL has just sent you a partial refund of $319.99 AUD for your purchase.

    If you have any questions about this refund, please contact Digital River AUD SARL.

    The refund will go to the card you paid with.

    To see all the transaction details, please log in to your PayPal account. It may take a few moments for this transaction to appear in your account.

    • 51722 on 22/08/2014 - 00:05

      What? I wished I got my Paypal refund.

      I only have a cancellation notification. WD doesn't want to let go of my money!

  • zeppeybabey on 21/08/2014 - 21:51

    cancelled :(

    payed via paypal, no refund notice yet.

  • scottb721 on 21/08/2014 - 21:52

    Perhaps some of those who didn't get their order cancelled had already ordered before the extra 20% off was discovered.

    • deale on 21/08/2014 - 22:01

      That's very likely but it does not seem that the orders that have been fulfilled were those that were submitted first/earlier when this deal was posted. I say this because jimbeam put his through 6pm Friday and he has received his. Looks like the order processing is either random or last in first out.

  • Huntta on 21/08/2014 - 21:52
    +3

    I'm not waiting for WD to process to refund, I have just openned a dispute with paypal and have them chase up my money

  • Huntta on 21/08/2014 - 21:55
    +1

    I hate to see WD turning into Harvey Norman who have tendency to cancel orders! LOL

  • Hearthstone on 21/08/2014 - 22:39
    +5

    The best way to voice your concern is never buy western digital products
    buy from the rival like seagate, vote with your wallet is the most effective way
    and spread the words via facebook and twitter etc…

    • Dr PhilGood on 22/08/2014 - 12:39
      +1

      Seagate have the highest failure rate of the big name HDD manufacturers. If anything you should stick to Toshiba/Hitachi drives.

  • Phoebus on 21/08/2014 - 22:40
    +3

    If it makes yous happier my order was canceled too. BS.
    I WON'T be going back to WD for a NAS solution. Try QNAP or HP.

    • Hearthstone on 21/08/2014 - 22:51
      +2

      I got QNAP top product, Western Digital is off my buy list …anything made or associated with Western Digital I wont touch

      • UFO on 21/08/2014 - 23:19
        +1

        Even if every positive 328 vote on OzBargain ended up purchasing (which they didnt), WD wont give a crap if we all never buy WD again. They are that big they simply dont care.

        I'm happy with my HP Microserver, and tbh I much prefer WD drives over Seagate. So as much as I hate wasting my time and money trying to buy this deal, its not going to stop me buying WD in the future.

        It was a good bargain, and this time it didnt pan out. You win some you lose some… but you gotta try.
        The HP Microserver deal for a few years ago is legendary, and that was a dodgy pricing thing just like this deal… but it panned out for us:).

      • AdrianW on 22/08/2014 - 00:04
        +1

        The problem here is that the best drives to put in your Qnap would be WD Red 6TB drives.

  • scottb721 on 21/08/2014 - 23:04
    +1

    I've been burnt here myself with this but ultimately it was a good deal at the original sale price and they pinged me for incorrectly claiming student discount. I'm not sure I really have anything to whinge about.

    • Davros on 21/08/2014 - 23:06
      +1

      How did they know you weren't a student?

      • scottb721 on 21/08/2014 - 23:11
        +1

        I thought I read that it only applied to the RRP, not the sale price.

        "msmhw 10 hours 24 min ago

        Education discount doesn't apply in promotion items, you will get the discount on the original price not the $399"

  • petestrash on 22/08/2014 - 00:01

    Add me to the list of cancelled orders.

  • willdog123 on 22/08/2014 - 02:24
    -4

    HEY GUYS JUST GOT A TRACKING NUMBER, ORDERED 2, YAY :)

  • maf101 on 22/08/2014 - 03:10
    +2

    I asked them for an explanation and an apology. They replied within hours.

    Your original order was cancelled because of a fraudulent coupon code used. The coupon code used in your original order was intended as a one-time use offer for specific customers who had purchased from WD Store AU in the past. It was posted on a web site for mass consumer use and all orders made in conjunction with that code had to be cancelled.

    We apologize for any inconvenience this caused you and are working to get your new order processed and shipped to you as quickly as possible. Thank you for your patience.

    I've never had a problem with WD drives and the 6TB I ordered will solve my storage problems.

  • Davros on 22/08/2014 - 07:10

    Escalated with paypal and got a refund - now, what to buy.

  • fLamous on 22/08/2014 - 08:46

    Cancelled +1

  • tianyujojo on 22/08/2014 - 08:55

    Just found my order was cancelled. Hell No!

  • uetecu on 22/08/2014 - 09:00

    Mine got cancelled .. Grr….

  • racerm911 on 22/08/2014 - 09:11

    oh well, i guess the money will have to go toward a lens for my Sony A7

  • cookienut1982 on 22/08/2014 - 09:11

    Just got off the phone with WD support. I create a case and apparently the funds will be refunded within the next 24 hours. Seems like BS to me. I ordered on the 15th August…why should I wait any longer. Will wait to see what happens tomorrow and then escalate from there if they don't refund.

  • espcookie on 22/08/2014 - 09:49

    Cancelled as well. Will keep an eye out for some specials on Seagate NAS HDD's to put in my N40L instead. I have a few Seagate VN and WD RED already and no problems with either. I just won't be giving my business to WD.

  • AngryMan on 22/08/2014 - 10:20

    Cancelled also :(

  • TomGum on 22/08/2014 - 10:57

    Raised dispute with paypal. Now the waiting game. I hate WD!!!!

  • Saiya on 22/08/2014 - 11:08

    Yep add me as well to the cancelled list as well. Really wanted 8TB was planning on connecting it up to my media center.

    Just checked Paypal, no refund yet.

  • imsuperimposed on 22/08/2014 - 11:09

    I spoke to WD customer service this morning and they have advised the link was a hack and that all orders are going to be cancelled and refunded.

    • uetecu on 22/08/2014 - 11:33

      Yep I got told that as well! 3-5 days for a refund.

  • Fred Nork on 22/08/2014 - 11:24

    cancelled

  • uetecu on 22/08/2014 - 11:37

    Look on the bright side guys, reviews have said its really slow over remote access so I guess we'll wait for something better to come up again..

    They said the website is fixed now so you can try buying from them again.. anyone dare?

  • Jay Teee on 22/08/2014 - 11:42

    Cancelled..

  • ybpc_tj on 22/08/2014 - 11:44

    Hi, Guys.
    Firstly, please accept my apology for my English. If you feel difficult to read, please ignore that.

    I got cancellation email today. I am really angry with WD services. They have no right to cancel our orders with that bullshit reason. I did ring them just now regards with my order and spoke to their supervisor. He asked me whether I placed the order from their website directly or used a link to make the purchase. I said I purchased from WD website because order was place from WD website, not from external links. WD got my order and received my payment, and then I received a confirmation email. That means deal is successful. The reason for cancellation is NOT SATISIFIED. That is ridiculous reason. Who is not satisfied, WD or me? He said the payment has not been clear. They have to refund to me and ask me purchase again. Do they think we are stupid? I showed him my payment from Paypal. The money was charged on 15/08 and money was taken from credit card at same day. They run an online store for years. I do not believe anything wrong with payment authorization. Actually, I did phone them on Wednesday regards with my order. I was told that they have run out of stock and will restock tomorrow (Thursday). And then they will send item on Friday and I will receive a tracking number. That sounds reasonable. I could not expect that they cancel our order.

    To all buyers, we are consumers, we are not computer hacker. We make purchases online legally from WD online store client page by spending our own money. We did not hack into their system to change the price. We are innocent. If they think the discount cannot be applied on all customers, it is not our fail. They should check with their technicians. WD is not small business. If Coles or Woolworth make wrong price label, you will receive goods for free.

    WD service makes me no confidence on their products. I would write a complaint to consumer affairs. If you are a victim and you are not happy with the order cancellation, you can ring to WD store to make a complaint on 00-11-800-22754932. If they still give you lots of bullshit, please make a complaint to consumer affairs. I believe that consumer affairs will take action once they receive more and more same issue.

    • Olokun on 22/08/2014 - 12:31
      +1

      Lol 'Victim'… nice one.

      Not satisfied.. yes. Angry. no… time to move on.

    • NigelTufnel on 22/08/2014 - 13:52

      If Coles or Woolworth make wrong price label, you will receive goods for free.

      Yeah right, not if it was a $300 item.
      Just move on buddy… If you want to boycott WD, then do it. Don't waste consumer affairs with this BS. They won't give a crap, they've got bigger things to deal with. You're not out any money, deal with it.

      • UFO on 22/08/2014 - 14:49

        Also, the supermarkets volunteer to that arrangement themselves… and they dont have to honor it if they dont want to. Especially if it was a big ticket item like this.

        • [Deactivated] on 22/08/2014 - 15:02

          Wasn't it target or Kmart that substituted Mario kart for Wii u?

    • [Deactivated] on 22/08/2014 - 14:54
      +5

      They may take away our hard drives, but they'll never take our freedom!!! ;)

  • CH on 22/08/2014 - 12:19
    +2

    Did anyone that got the shipping email then get cancelled? I received a shipping confirmation on the 19th but no cancellation email (yet).

    • Doggins on 22/08/2014 - 13:27

      I think I am in the same boat as you.
      I was one of the last to get in on the deal on Friday night (sold out soon after I bought it)
      I have delivery confirmation stating the item left the warehouse - my credit card was charged yesterday

      But no delivery……… and no cancellation……… yet!

      I have a feeling they've recalled the couriers and they're going to have our hard drives returned to the warehouse before we get our cancellation email - but that is just my gut feeling (based on the fact they charge credit card AFTER dispatch and it wouldnt normally take this long from Melbourne)

      • deale on 22/08/2014 - 13:31

        +1

        Although, I can no longer see a pending transaction against my credit card. Must mean that they have reversed the payment and in the process of cancelling my order :(

      • ybpc_tj on 22/08/2014 - 13:54

        I purchased Friday afternoon at first time I saw the post. My credit card was charged 18/08. I got cancellation email yesterday. I am writing a complaint to consumer affairs. If you all encounter same issue. Please do not hesitate to send a complaint to consumer affairs. I believe they will take some action.

  • RocketSwitch on 22/08/2014 - 13:34

    Mine got cancelled too. Oh well, money back in the bank when I get it!

    And they don't even mention a refund. Straight to PayPal escalation!

  • jimbeam on 22/08/2014 - 15:24
    +12

    Got my 8TB today here's a photo http://i60.tinypic.com/2cxz40w.jpg
    Sorry guys Western Digital Suck with the cancellations.

    • deale on 22/08/2014 - 15:31

      Congrats! We're all very jealous of you!

      • UFO on 22/08/2014 - 16:00

        lucky boy!

        congrats… and thanks for posting pic/proof that at least someone got a good bargain :).

        just curious as to when you placed the order?
        wondering if cancellations are from a blanket time window, or a 'guesstimate' from WD as they arent sure.

    • sleepy buyer on 22/08/2014 - 16:02

      good on ya!
      great deal and very lucky to get it!!

      when did you place the order?
      give us some hope for the people that haven't received the order cancellation email yet!!

    • jimbeam on 22/08/2014 - 16:28

      About 6pm Friday with bpay

      • sleepy buyer on 22/08/2014 - 16:32

        hmmmmmm……
        I still haven't received mine yet….. I ordered around 1pm on Friday with paypal
        maybe all of us that paid via paypal won't get it….

        • UFO on 22/08/2014 - 17:08

          yep…

          i ordered 3.50pm on friday and got bounced.
          but i paid via paypal (which I think was the mistake).

    • azazal on 22/08/2014 - 17:31

      who was the drive delivered by? courier? aussie post?

      Living in a secure building they are all notorious for not letting me know that they have even attempted a delivery - even if I'm home.

    • Doggins on 22/08/2014 - 19:12

      Nice one mate. So there is still a glimmer of hope for a few…

    • LankyFlamingo on 25/08/2014 - 14:44

      Where's the price to prove that you paid the $319.00 for it?

  • tyrotex on 22/08/2014 - 15:52

    A day after cancellation email, still no sign of refund in PayPal, through which they charged my CC a week ago.

    At 1515 on Friday, I rang their international contact number, for which they claim "Support Hours: Monday - Friday, 8.00am - 5.00pm AET* (Australia Eastern Time)". Recorded message - "The office is closed."

    PayPal claim lodged! Having no experience with PayPal disputes, I don't know if that will speed thing up or slow them down :-{

  • alvian on 22/08/2014 - 16:24

    Time to revoke your + votes, people. Don't keep replying "Cancelled", do something about it.

  • ybpc_tj on 22/08/2014 - 22:40

    I have sent a complaint to consumer affair anyway. I don't care what result will be. This is only effort I can do so far. I hope the issue can be concerned by consumer affair.

  • tehoriginal on 23/08/2014 - 11:18
    -1

    Guys, the 8TB is currently $399 - still worth the purchase?

    • maf101 on 23/08/2014 - 14:13

      Join their newsletter and they'll send you a 10% off code

  • huhuu77 on 23/08/2014 - 19:24

    Where is my money?
    Never try dispute with paypal. Just go to Resolution Centre to ask for the refund?

  • cookienut1982 on 23/08/2014 - 19:28

    Well I called them around 9am yesterday in regards to when the refund will occur. They said, 'within 24 hours'. Still nothing. Paypal demand for refund submitted and ACCC complaint lodged. You cannot hold onto customers money for this long.

  • [Deactivated] on 23/08/2014 - 23:10

    Paypal still has not resolved this quick enough should I be calling my credit card company to report this as a fraudulent transaction.

  • maf101 on 24/08/2014 - 00:22

    I'm fed up of seeing 'pending' on my credit card. I didn't use paypal.

    • [Deactivated] on 24/08/2014 - 07:44

      Lucky you didn't use PayPal otherwise your balance would be down $320 surely it's illegal to take money in a transaction when there is no intention fulfilling the order.

  • videoman on 24/08/2014 - 12:23

    Did the people who have had their order canceled receive this email-?

    "The following product(s) which you ordered have been shipped on 14 August 2014 from our warehouse.

    Order Information:
    Order ID#: 881522XXX
    Order Date: 14 August 2014
    Shipped Item(s):

    Product SKU Product Name Qty Ordered Qty Shipped Total Qty Shipped Amount
    10474292 My Book Live Duo 8TB 1 1 1 AU$319.99

    You may track your package by clicking on the link below. Tracking links are not available on all shipments so if it's unavailable it will be displayed below. Give 3-5 working days for your order to arrive.

    Tracking No -
    "

    I still haven't received a cancel email or a refund so I assume that I am still going to get the item?

    • docpol on 24/08/2014 - 13:25
      +1

      Looks like you are :).

  • cookienut1982 on 24/08/2014 - 13:10
    +1

    Still no refund. This is a scam.

  • cktftw on 24/08/2014 - 13:49
    +1

    Raised dispute with Paypal on Friday, still no refund…..

    • dalemightypies on 24/08/2014 - 17:55

      Same..

      I also called Paypal, showed them the cancellation email and refused to do anything, as they "get a lot of business through western digital" and are waiting for their side of the story..

      How can a company charge your credit card, then cancel your order a week later, and 4 days after that still not refund your money?

      Dodgy

      • scottb721 on 24/08/2014 - 20:14

        "are waiting for their side of the story.."

        What other side of the story is there! It's not like there could be any reason that a refund wouldn't apply.

        I think they are simply making things difficult as 'pay back'.

  • manja on 24/08/2014 - 18:49

    I just received a thank you email with 20% off link from western digital. Has any one received such email? I have neither received the 8TB that I ordered nor any cancellation email. I have only received the "shipped" email without any tracking info few days ago.

    I have just tested the link from the "thank you" email and it does bring the 8TB to 319.99, but don't want to order another one just in case if they decide to ship my original order.

    • msmhw on 24/08/2014 - 19:05
      +4

      post the link here and we are happy to order again ;) to waste their time or they give us our orders

      • fatice on 25/08/2014 - 11:41

        Yes, please post the link here for us to check.

  • su27km on 24/08/2014 - 20:15

    me too. order canceled with no refund. will do a dispute with Paypal.

  • ironworthy on 25/08/2014 - 00:08

    seriously, when are they going to give us the refund. Not good enough

  • unity1 on 25/08/2014 - 10:00

    No refund either.

  • cookienut1982 on 25/08/2014 - 10:00
    +1

    4 Days since order cancellation, 10 days since ordering. There was no shipment, yet they still hold onto my money. Unbelievable.

  • ElWircho on 25/08/2014 - 10:16

    I'm still in limbo, just by reading the comments i won't be buying their products anymore, you should let them know on facebook what's going on: https://www.facebook.com/WDAustralia

    • cookienut1982 on 25/08/2014 - 10:20
      +2

      I've responded over twitter, Paypal dispute, contacted them directly and ACCC complaint. Hopefully something happens soon.

      • ironworthy on 25/08/2014 - 12:15

        What was their response?

        • cookienut1982 on 25/08/2014 - 12:40

          they told me it would be refunded in 24 hours. So, nothing has happened. Grrr.

        • fatice on 25/08/2014 - 13:00

          @cookienut1982:

          I called them last Thursday for checking on the order (not shipment). That is when they cancelled my order and started the refund process. Today, I just got the refund.

  • TomGum on 25/08/2014 - 11:06

    My dispute was raised on Friday afternoon, and still no update. I am pretty annoyed at this stage!!

  • ComfortablyNumb on 25/08/2014 - 11:12

    I raised a claim with paypal too on Thursday, still nothing yet :(

  • Seeyounexttuesday on 25/08/2014 - 13:41

    Who's still waiting for an delivery after getting a delivery confirmation email?

    According to the T&c's #2.5 you have concluded the contract
    https://store.westerndigital.com/store/defaults/en_AU/Displa….

    2.3
    An order submitted by you constitutes an offer by you to us to purchase Products or Services on these Terms and is subject to our subsequent acceptance.
    2.4
    Prior to such acceptance, an automatic e-mail acknowledgement of your order may be generated. Please note that any such automatic acknowledgement does not constitute a formal acceptance of your order.
    2.5
    Our acceptance of your order takes effect and the contract concluded at the point where such offer is expressly accepted by us dispatching your order/commencing Services and accepting your credit card or other payment ("Acceptance").

    • videoman on 25/08/2014 - 15:15

      I'm in the same boat as you and when I login to the WD website and check my order status it says -

      "My Book Live Duo 8TB
      Boxed Shipment
      Quantity shipped: 1"

      But I still have not received the item, are they shipping these from overseas?

      • Doggins on 25/08/2014 - 15:59

        Same here.. a week now, $320 out of pocket with no idea whats going on

        • fatice on 25/08/2014 - 16:32

          Consider you guys are Lucky (Order is not cancelled, there is still hope to get it) or Unlucky (Order is not cancelled, but no refund).

  • scottb721 on 25/08/2014 - 15:59

    Called WD today re refund. They said I used a fraudulent code and refund should be received 5 business days after the cancellation.

    • TomGum on 25/08/2014 - 16:52

      You should have asked them what was the code you used. That will get them umming and humming!!! It's ridiculous I telly you.

    • Doggins on 25/08/2014 - 20:02

      I love how they say fraudulent to make you sound like some sort of criminal or hacker.

      it was a GENUINE code because the system recognised it as part of their return customer campaign.

      because it worked on a reduced item is a TECHNICAL glitch and they should fire their marketing team

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