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AmEx Shop Small November 2016 - Spend $20, Get $10 Statement Credits (up to $100 Total)

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AmEx Shop Small November 2016 - Spend $20, Get $10 Statement Credits (up to $100 Total)
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Ptuvz on 19/09/2016 - 20:53 network.americanexpress.com (12324 clicks)
Last edited 06/11/2016 - 02:26 by 5 other users

Shop Small November 2016 :)

$10 statement credit at up to 10 different participating retailers between 31st October - 30th November 2016.

T&C's:

Save the offer to your eligible Card between 00:01 (AWST) 25 October 2016 and 23:59 (AWST) 30 November 2016. Limited to the first 100,000 Cards to save the offer. Spend $20 or more on that Card in one transaction, in-store only at participating small businesses listed on maps.americanexpress.com/aushopsmall between 00:01 (AWST) 31 October 2016 and 23:59 (AWST) 30 November 2016 to receive a $10 credit. Offer is limited to ten credits per registered Card, with no more than one credit per participating small business. Only spend on the Card number you register counts towards the offer. Excludes transactions where you do not spend directly at participating small businesses. For example, purchases made through a third party such as a department store (e.g. David Jones or Myer). Excludes online purchases and gift cards. Offer valid at Australian locations only. Business Cards that are affiliated with a wholesaler partner, American Express Business Travel Accounts, Government Cards, Corporate Purchasing Cards, Corporate Meeting Cards, Corporate Cards and David Jones Storecards are excluded. Credit is not redeemable for cash or other payment form. Credit should appear on your billing statement within 5 business days from qualifying spend but may take up to 90 days from the offer end date. Credit will not be applied to your Card Account if it has been suspended or cancelled. Credit may be reversed if your qualifying purchase is refunded or cancelled.

Financial American Express Shop Small Statement Credits

Related Stores

AmEx Statement Offers
AmEx Statement Offers
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closed Comments

  • fl0ra on 05/11/2016 - 12:17

    For those who have complained to Amex about a store being listed on map but not accepting Amex, where is the appropriate channel to make my complaint? I have looked on the shop small website but there's no contact and not sure if to direct this to my bank (westpac) given this is an Amex promo. Thanks so much

    • kerfuffle on 05/11/2016 - 14:28

      I think there's a site called Take AMEX where you can voice your grievances

    • ladyofchurchill on 06/11/2016 - 15:22

      I've had this issue. I called the Amex customer service number but because mine is bank issued (ANZ) he advised me to make contact via Amex Connect (https://network.americanexpress.com/connect/au/en/default.ht…) and fill out a form to get my $10 credit.

      But if you are just after reporting a listed business that shouldn't be you can just call 1300 736 659

  • neonlight on 05/11/2016 - 13:20
    +1

    Nextra Chatswood Chase doesn't take AMEX and surcharge $0.30 for all opal credit card top ups

    Wiki failed. Comment failed from previous thread

    • neil on 06/11/2016 - 02:17

      Thanks for the update. That's been removed.

      • neonlight on 06/11/2016 - 07:56
        +1

        Yeah I went and asked for $20 Opal top up thought they take AMEX. Then when I was about to pay I couldn't. Ended up spend $20 on cash…. I was relying on the comments here..

  • eggboi on 05/11/2016 - 13:27

    Anyone know if Hakataya Ramen Indooroopilly is included?? Every other Hakataya store is listed but not indro! The indro store also has the official shop small sticker in the store, but it could be from ages ago. Weird..

    • wc on 06/11/2016 - 02:34
      +1

      I went there in Sept promo and got the credit from Amex.

  • knowwhat on 05/11/2016 - 13:31

    So QLD'ers where are the places to top up Go Card and receive cashback in Brisbane.
    I topped up at EZYMART KING GEORGE Sqaure, 131 Margaret St, Brisbane City QLD 4000. It is located inside the King George square and you have to go down a level to access it.
    So, where are the other places.
    Cheers for sharing.

    • neil on 05/11/2016 - 14:06
      +1

      Try the list on the wiki.

      I topped up at EZYMART KING GEORGE Sqaure, 131 Margaret St, Brisbane City QLD 4000

      Any fees?

      • knowwhat on 05/11/2016 - 14:35

        No fees.
        They also accept android pay

    • montorola on 05/11/2016 - 15:46

      There's two Nextras at Garden City (one on the top floor, one on the bottom floor) that you can do Go Card top ups on, did it successfully this morning.

  • FitLineSale on 05/11/2016 - 14:18

    Went 6 places today, actually topped up at 4 places for 2 cards, 4 confirmation for 1 card, 2 confirmation for another card. Emails came with a few hours delay.

    1.Village Convenience Store, $2 surcharge, the guy told me AMEX asked them to do so.
    2.CONVENIENCE AT THE COVE, 3% = 0.6 surcharge today.
    3.Neutral Bay Wycombe,$1 surcharge, signature and another format of ID required.
    4.Neutral Bay Newsagency $1 surcharge
    5.Nextra Chatswood Westfield, $1 surcharge
    6.Nextra Chatswood Chanse, didn't accept AMEX

  • neil on 05/11/2016 - 18:33
    +4

    Compared thydzik's list with Myki's Retailer Map and found Lucky Day Lotto (185 Brunswick St). 3% surcharge (e.g. 60c surcharge for $20 top up).

    That makes 3 (Lucky Day, Cigarette Express Convenience, Foodworks) within a 5 minute walk so I reckon Brunswick St is the way to go to get your Myki topups.

  • Hunter80 on 05/11/2016 - 19:10
    Merged from Any petrol pump around Sydney participating in Shop Small?

    Hi,

    Is there any gas station participating in Shop Small around eastern or western suburbs? Will be great to take advantage of this promotion whilst supporting small business as well.

    • Sweetnsour on 11/11/2016 - 06:51

      Apparently no. Not on list. Share if you find otherwise

  • YellowKnight on 05/11/2016 - 21:02

    This doesn't work if I make a purchase before I register my card?

    • kerfuffle on 05/11/2016 - 21:15

      You have to register your card first before you buy

  • fatming on 06/11/2016 - 07:25

    Anyone get confirmation emails yesterday? We went to 6 shop small places and 20 hours later, still no email

    • kerfuffle on 06/11/2016 - 07:28

      Did you tap your card or insert your card? Also, some shops don't send e-mails like Oxford St Newsagency but you still get the credit

      • fatming on 06/11/2016 - 13:04

        I inserted card….no one I've been to seems to accept payWave Amex transactions.

        • kerfuffle on 06/11/2016 - 15:32

          They probably don't send e-mails then. If you haven't received your credit by Thursday then might need to chase up on it …

    • SydneySwan on 06/11/2016 - 08:03

      I went to St Malo's Bakery in Crows Nest - no emails received. In the past emails have always been received from them within a few minutes.

      • SydneySwan on 08/11/2016 - 09:45

        Credits received today despite lack of emails.

      • zzyss on 11/11/2016 - 10:21

        Oh they take Amex now. Last year's Shop Small they didn't, even though they were on the map.

  • slx on 06/11/2016 - 08:28

    I have 2 nab cards, different card number, both registered for shop small. Spent $20+ at the same place, email came through for one card instantly, credit followed 2 days later. However, no email or credit for the other card, strange…

    • mademoisellebd on 06/11/2016 - 12:54

      At one of the stores, I received an email instantly and credit 2 days later for one card but not the other and the credit came through 3 days later on the one I didn't receive an email for:)

  • Mugiwara on 06/11/2016 - 10:42
    +1

    Just wanted to add a correction for one Opal top up - The Darling Harbour View Convenience address is actually Suite 24, 5A Erskine St, NOT the 24 Erskine St per the Wiki list (just Google "Darling Harbour View Convenience Store"). Went there yesterday and had to walk further down the road to find it as map was wrong.

    Also, was not charged any surcharge for Opal top up, paid $20 only!

    • Purple on 06/11/2016 - 10:45

      Did u receive any email confirmation from Amex?

      • Mugiwara on 06/11/2016 - 12:30

        Yep
        "Thanks for supporting a small business in your community by shopping small at DARLING HARBOUR VIEW PTY LTD"

    • neil on 07/11/2016 - 00:51

      Thanks, that's fixed now.

  • forumninja on 06/11/2016 - 12:06
    +1

    Opal top ups for those in the Eastern Suburbs:
    Bondi Beach EzyMart on Campbell Pde surcharge 80c
    Bondi Junction EzyMart 237 surcharge 70c
    Bondi Westfield News King surcharge 81c

    • illumination on 06/11/2016 - 13:21
      +1

      81c? lol

      • forumninja on 06/11/2016 - 15:40
        +1

        $20, + 50c surcharge to all non-cash non-eftpos top ups, plus another 1.5% for Amex
        $20.50 * 1.015 = $20.8075, rounded up to $20.81 on the system.
        Still cheaper than the $1 or $2 shops in the city.

        • virhlpool on 06/11/2016 - 23:50

          $20, + 50c surcharge to all non-cash non-eftpos top ups, plus another 1.5% for Amex

          Isn't Amex transaction considered eftpos though?

        • kerfuffle on 07/11/2016 - 09:07
          +1

          @virhlpool: No. EFTPOS is Cheque or Savings.

    • [Deactivated] on 07/11/2016 - 12:13

      Bondi Junction EzyMart 26 Bronte Rd is around the corner from Bondi Junction EzyMart 237 Oxford St. Did you miss it or aren't they taking Amex for Opal this time around? They're still currently listed on the Shop Small map.

    • [Deactivated] on 26/11/2016 - 20:24

      Bondi Westfield has two newsagents. News Newsagency on level 3 and News King on level 1. News Newsagency is listed on the SS map while News King isn't.

      • JIMB0 on 27/11/2016 - 10:54

        They don't necessarily have to be on the map to get the credit.

  • kogi on 06/11/2016 - 13:06

    Not getting an email after spending shop small.

    I used to get the email. Do do you guys get or not get the email

    • Fobsessive on 06/11/2016 - 15:26

      No email but received all credits a few days later

  • Xizor on 06/11/2016 - 13:59

    Well i just had my first bad experience with this promotion. Went to a seafood joint to buy some fish which is shown on the shop small map… go to pay, machine declines card and they say they do not accept amex and its nothing new. Booooo :(

    • Jad on 07/11/2016 - 08:41

      It happens, same for me for one place over the weekend. AMEX is usually pretty good at still giving you the credit if you contact them and explain.

      • Zippy135 on 08/11/2016 - 23:24
        +1

        Agree, I also had my first experience over the weekend that wouldn't accept AMEX. Wrote to AMEX and attached a copy of receipt and have received confirmation they will still be crediting me.

        • Stahh on 10/11/2016 - 13:43

          how did your write to them ? via email stating your card number ?

          thanks

        • Zippy135 on 11/11/2016 - 07:10

          @TheStahh: I logged into AMEX connect, then under contact us, just fill in the form and attach a copy of your receipt.
          Good luck!

  • Fobsessive on 06/11/2016 - 15:25
    +1

    525 George St City Convenience had a $1 sign but asked me for $2. I walked out.
    139 Pitt St City Convenience also $2 now.
    770 George St Ezymart - $3 so I walked out. 15% surcharge is straight up gouging.
    Good on Wu's Pharmacy for staying at 50c.

    • neil on 06/11/2016 - 23:18

      139 Pitt St City Convenience also $2 now.

      Do you mean 197 Pitt or 1/379-383 Pitt St? There doesn't appear to be a CC at 139 Pitt.

      • Fobsessive on 07/11/2016 - 10:24

        Sorry, it was CC at 1/379-383 Pitt St (street corner)

  • Melbournian on 06/11/2016 - 18:30

    Malvern Authorised Newsagency (114 Glenferrie Road) accepts Amex for Myki recharges.
    3% surcharge.

  • InfamousCalf on 06/11/2016 - 21:01

    1/525 George St and 1 Castlereagh Street (Both City Convenience) not receiving email. They don't appear on the small shop map either

    • InfamousCalf on 07/11/2016 - 01:40

      Edit: found both.
      The City Convenience on George St is listed as 525 CCS

  • Komorebi123 on 06/11/2016 - 22:48
    +3

    most convenience shops in the city has increased surcharge to $2

    1/525 George Street City Conv store

    1/379-383 Pitt St
    City Conv store

    Grocery Zone
    1/44 Park St

    Ezy Mart 11/23 Rawson Place Haymarket

    • hhbb555 on 15/11/2016 - 09:14

      did you get the email and credit for 1/525 George St?

  • Fobsessive on 06/11/2016 - 22:53
    +4

    $1 Opal stores today (Sunday):
    Millennium
    22 Market St City Convenience
    Fastway Convenience
    52 Martin Pl EzyMart

  • door999mo on 07/11/2016 - 15:14

    Brisbane Go Card Recharge Update:
    City News & Creek St News: No longer accept Amex for go card recharge :(

    • quop on 07/11/2016 - 16:46

      Thanks, saved me a trip to City News. Wasn't planning to try Creek St News as it's not listed on the map.

    • montorola on 08/11/2016 - 13:44

      Thanks for letting us know

    • TrailerTrash on 10/11/2016 - 11:09
      +1

      Never say never!

      I managed to use multiple cards at Creek St News on the 8th November (separate $20 transactions), so depends on who you get at the counter perhaps?
      The lady at City News said no Amex but put it through one last time.. previously there was a different person at the counter who just put through Amex no problem..

      Benefit of George Street they are much friendlier and you can just tap to pay whereas City and Creek require a PIN.

      • door999mo on 10/11/2016 - 11:21

        Last time I went to Creek St News, i was served by a guy.
        In City News, it was a lady.

        I will give it one more try when I see the person changed :P
        Thanks :D

    • yupyup on 15/11/2016 - 18:05

      Creek St News and Post Office Square News are no longer on the map, i called amex today to confirm and they are definitely not part of shop small right now.

      • TrailerTrash on 23/11/2016 - 22:14

        hmm.. hang on, so how does that work when I purchased from them < 15/Nov when they WERE listed on the Amex map?

        I've checked my statements and all the other Shop Small Credits have come through except for Creek St News purchases.. appreciate any guidance on this.

        • yupyup on 23/11/2016 - 22:19

          not sure sorry, if it's been a while and no statement credit yet i'd probably give amex a call and tell them that when you bought from there they were on the map at the time :)

        • TrailerTrash on 23/11/2016 - 22:48
          +2

          @yupyup: thanks, managed to call Amex who honoured their card-issued $10 credit, but as for the ANZ-issued Amex purchases, I was advised to call them separately, due to Amex not having access to see the ANZ transactions and credits applied to the account.

          Will be interesting to see if ANZ have the same level of Shop Small Access regarding this merchant being 'active' and since de-listing from Shop Small.. will keep readers posted.

        • TrailerTrash on 28/11/2016 - 18:50

          @TrailerTrash:
          Amex Connect are trying to give me the flick, stating that the merchant was not part of Novembers Shop Small which is BS..

          Am going to try and escalate otherwise will call Amex to cancel card.. not worth the effort.

        • yupyup on 03/12/2016 - 10:42
          +2

          @TrailerTrash:

          after i realised people could 'pull out' of shop small it made the whole thing alot more of a drag, found myself having to check just before purchases using that stupid map on my phone all the time to see if the merchant was still participating. a bunch of times they weren't on the map, but made the purchase anyway and got the credit! but sometimes they really have pulled out…

          i reckon if merchant is in, they should be in til the end, otherwise it just puts unnecessary hassle and stress onto cardholders to be checking all the time!

          hope you get your credit :)

        • TrailerTrash on 03/12/2016 - 13:01

          @yupyup:
          Thanks. Agree 100%.
          Still waiting for a response from Amex Connect Management.

    • yupyup on 15/11/2016 - 18:09

      just got back from City News, who are on the map - there was a youngish brunette girl serving (not the red haired older lady), i went up to use android pay, didnt go through straight away and needed signature, by the time she knew i was using amex she felt like she had to let me use the card, so got to use my amex card! Also note there is now a sign on the counter saying something like "AMERICAN EXPRESS NO LONGER ACCEPTED FOR GO CARD, GOLD LOTTO…etc", so it's their official position not to use amex for go card

      ymmv, but if you ask for go card top-up and use android pay (they can't see what card you are using), you might get away with 1 amex transaction ;)

  • bozbargain on 07/11/2016 - 17:46
    Merged from AmEx Shop Small - Selby and Other Webshops

    I noticed that a purchase at Selby.com.au with my Amex triggered a $10 shop small credit. Nice since they they've got good, cheap TV mounting brackets - also, since their prices include shipping I ended up purchasing 2 items in seperate transactions, so $20 for me!

    Any other good webshops that offer reasonable/free shipping that you guys have received a Shop Small credit for?

    • LittleMiss on 08/11/2016 - 14:51

      But the T&C states "with no more than one credit per participating small business"?? Or you used 2 different cards?

      • bozbargain on 08/11/2016 - 16:02
        +1

        2 cards indeed.

  • t25 on 07/11/2016 - 20:58

    Shopped at my shop small shop today, and didn't receive any email. Will have to wait for the credit to go thru (if it does at all)

  • Ash-Say on 08/11/2016 - 07:04

    ANZ card is taking ages to get credit.

  • Sharp on 08/11/2016 - 10:32

    Just a heads up, CITY MART 525 PTY LTD (525 George St City convenience) does not automatically give $10 cashback. You have to email AMEX and they credit $10 manually.

    • eric402 on 08/11/2016 - 12:29

      Hi Sharp, how do you email AMEX? thanks

      • Sharp on 08/11/2016 - 13:02
        +1

        Log in to your online account then on the top right corner click "Contact Us" then you'll see "Email American Express" link on the right.

        This will open the "Secure Message Centre" where you can send and receive secure messages to/from Amex.

        P.S This is for Amex issued cards, no idea about bank issued cards.

    • Baghern on 08/11/2016 - 19:22

      How do you know its them?

      I only have 1 store left that will credit me, I have no idea which one though. Might be this.

      • Sharp on 08/11/2016 - 20:30

        On amex online account, I can see which store each credit belongs to.

  • Ash-Say on 08/11/2016 - 14:01

    Staff at 289 sussex st is so rude.

    • FiDad on 08/11/2016 - 14:46

      what happened? i went there yesterday and the guy was alright, got charged $1 surcharge but did not get an email from Amex

      • Ash-Say on 08/11/2016 - 15:15

        I asked him not to do paypass. He got pissed off and threw Opal and credit card on the table after processing the transaction.

        • FiDad on 08/11/2016 - 15:23

          hmmmm weird

        • Baghern on 08/11/2016 - 19:23

          Why not paypass? I think that gets confirmed quicker, instant emails conf for me

        • Ash-Say on 08/11/2016 - 20:36

          @Baghern: I never receive email so I prefer not using it.

        • Baghern on 08/11/2016 - 21:49

          @Tipu:

          To clarify - I have CBA and ANZ, I didn't receive any confirmation forANZ but received them immediately for CBA AMEX paypass

  • Fusakin on 08/11/2016 - 22:44

    NSW Convenience Store
    Parramatta
    $1 surcharge
    Signature required

    Received email straight away.

    • alanyang on 09/11/2016 - 01:36

      Address? there're two in Parra. Is it on church st or macquarie st?

      • Fusakin on 09/11/2016 - 08:29

        Macquarie St

  • t25 on 09/11/2016 - 00:29

    Just curious, if I have a supplementary card with same number, but different name, am i able to "double dip"?

    • SydneySwan on 09/11/2016 - 08:11
      +2

      No. Must have different numbers to 'double dip'.

      • t25 on 09/11/2016 - 11:09

        Thanks. If that's the case, it seems Westpac is issuing supp cards with same numbers.

        • strawberrybug on 10/11/2016 - 16:48
          +1

          yesss!!

          I couldn't register my WBC Supp even though it's in a different name

  • SydneySwan on 09/11/2016 - 08:15
    +3

    I did a bit of OPAL harvesting yesterday and can confirm that;

    Wu's Pharmacy - still 50c surcharge and very polite service.
    Oxford St Newsagency - still 50c surcharge and very efficient.
    Ezymart at 20 King St - still $1 surcharge.

  • quop on 09/11/2016 - 12:53
    +1

    Did Go Card topups at Ezymart King George Square and George St News this morning using a CBA-issued card. No surcharge, contactless payments at both. Got email notification for the Ezymart payment straight away; no email received fro the George St News payment - though I don't yet see that transaction in my card's history.

    • quop on 12/11/2016 - 02:04
      +1

      Further Go Card topups done on 9/11 at

      • Hao & Han - got email straight away
      • Post Office Square News - no email
      • and Nextra Chermside on 10/11 - got email straight away

      No surcharge or any other issues at all 3.

      • ham12 on 15/11/2016 - 17:40

        Is Hao & Han the golden casket next to flight centre? They don't take Amex when I tried today. I don't think Post office square works as it's not on the map.

        • yupyup on 15/11/2016 - 18:24

          haha beat me to it. can also confirm Hao & Han (next to flight centre) definitely don't accept amex at the moment. i asked the lady at the counter why - it's because they changed eftpos systems (to NAB?) and haven't set up amex on it yet (apparently).

          also i just confirmed Post office square is no longer part of shop small at the moment (called amex). see the wiki for more details :)

        • quop on 15/11/2016 - 23:17

          @yupyup: Hmm… could've sworn PO Square News was on the map when I checked earlier this month and added it to the wiki. I didn't get an email after spending there on 9/11, and haven't gotten a cash back for it so perhaps it was removed some time after I checked.

          As for Hao and Han, they definitely accepted Amex on 9/11 and I have already gotten the cash back for it.

  • Kah on 09/11/2016 - 13:20
    +1

    Did the following at lunch
    City Convience, 22 market street - $2 charge - previously $1, so I walked
    Darling park newsagency, 201 sussex st - 40c - received email when I got back to the office.

    Places I am trying on way home and shall edit later
    Wus pharmacy, 629 George street
    Connaught newsagency, 187 liverpool street
    King of the pack, 61 oxford street
    Oxford street newsagency

    • IMadeYouReadThis on 10/11/2016 - 13:32
      +1

      "Places I am trying on way home and shall edit later"

      All your 4 suggestions were great and treated me like a customer. Thanks, hope it went well for you too?

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