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Buzz Telco - $49/Month for First 6 Months on Unlimited 100/40 NBN (No Contract) | 12/1 Unlimited only $29/Month

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Buzz Telco is excited to announce that this weekend only we are offering our NBN Plans with $20 reductions in price for the first 6 months.

Our plans all come with Unlimited Downloads and your Basic Home Phone Service.

Of course Terms and Conditions Apply, this is only available to new customers who sign up between today and Sunday night. You will save $20 per Month for the first 6 Months.

Plans are:

Basic Unlimited - 12/1Mbps - $29 for the first 6 Months
Standard Unlimited - 25/5Mbps - $39 for the first 6 Months
Premium Unlimited - 100/40Mbps - $49 for the first 6 Months

No lock in contract. If you need a NBN Ready Modem we offer a NetComm NF10WV for $100 including Delivery and Configuration.

Please contact our team if you have any questions.

Due to high demand from this plan we have had to stop accepting orders to ensure the quality of our network does not get diminished. We will be placing a new offer once further upgrades have been completed. Thank you to all that joined us we hope you enjoy your service and thank you for your patience whilst we place further upgrades on our network.

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closed Comments

        • @Jamiea:
          We all cannot get FTTP, I can Only Get FTTN

      • -3

        http://beta.speedtest.net/result/6324528026.png

        Myrepublic 4:19pm today FTTP

        Bullshit you cant get good connections with budget ISP's
        I pay $69.95 for 100/40

        over 6 months now and it's been perfect connection has never been down for me at all and ping for gaming is perfect not a single lag or strutter thats ive had in game.

        • Great, now do a speed test in peak time.

        • +1

          @Jamiea:

          Agreed, interested to see the peak time test Axelstrife.

        • +1

          A single speed test outside of peak hours is meaningless. Here is my hourly speed tests over the past couple of weeks (MR Brisbane North side).
          There is congestion EVERY day without fail.
          https://sirob1.github.io/monitor

        • @Jamiea: any specific time you would like?

        • +3

          @Jamiea:
          Speedtest 5:27pm
          Speedtest 6:21pm
          Speedtest 7:22pm
          Speedtest 8:20pm

          8 pm is in the middle of peak hours.

          So once again i call bullshit to budget isp's not offering good connections.

        • @Axelstrife:

          I'm with MyRepublic also, today has been absolutely crap

          Just now

          Usual speeds

        • @jase_h: email them i had a slight slow down to around 50mbps during peak few months ago they replied it would be fixed within a few weeks which it was.

          i emailed them speed test off peak which was full speak and then peak which was i think it was 49 mbps.

        • Have a read through the MyRepublic forum on Whirlpool … then we'll see who is calling bullshit.

        • @noz: Ive had myrepublic on whirlpool bookmarked since before there started selling connections and mostly the issue isnt myrepuyblic but FTTN being so bad.

        • +1

          @Axelstrife:
          FTTN will always have a higher problem rate because it is technically inferior to say, FTTP. However, this doesn't account for the overall congestion being suffered on that ISP, as well as the poor customer service.

      • Hey Jamiea. Is your plan unlimited?

      • can i buy a nbn modem on skymesh website? I am on FTTN

        Or any ebay FTTN modem will do the work?

    • I think it comes down to the capacity being made available. The REP here gives a reasonable description of how they would deal with it.
      I am one of the lucky ones, and getting up to 73/26Mbps down/up on MyRepublic off-peak (about 45/25 during peak hours) (My FTTN connection has a technical max of 83Mbps down).

  • Deleted

  • +1

    The CIS says:

    You must give us written notice fortnight (14) days before changing to another provider. If you do not give us notice you would no longer like to use our services, we will continue to charge you and you will be liable for the charges.

    I'm not sure what this means on a month to month service, if I was at day 29 and simply didn't pay the contract, would it run out at the end of day 30 and I can sign with someone else? Or are Buzz putting me on a "payment run" where after day 16 I'm locked in for another month?

    This could in effect be an exit fee since it is highly unlikely I'd sign up to someone else and tell them not to activate me for 14 days.

    • +3

      Hi OZB AI

      This is a standard term, most providers actually make it 30 Days. To be honest, what it means is that if you are cancelling part was through the month (especially near the end of the billing cycle) we would like you to tell us so we don't go and issue you a bill for something you are not going to receive.

      The service is month-to-month and we bill in arrears (after the first bill) so the term is there to cover us from a legal perspective. Essentially it means that if you leave on day 8 of the new month (after your bill has been issued) and you haven't paid that bill, you are still liable for the charges up to day 8, however, we will credit the rest of the bill.

      This clause was also put in back before NBN had Service Transfer available and as such we weren't notified that customers had left, this is no longer an issue as NBN now offers Service Transfer which means we receive a notification if you go else where.

      • Thanks, that clarifies things.

    • SkyMesh CIS says:

      There is no special charge for termination. You may request termination of the service at any time, however we require 30 days’ notice to process the termination request. A pro-rata invoice will be raised to cover any days in the 30 day period which fall after the end of the current Billing Period.

      Perhaps this sort of thing is standard……..

      • I had to give 30 days to TPG before i switched.

        it's standard.

  • What's the process of churning from Skymesh fttp?

    • Hi Droid11

      If you were to sign up online, your service would be active with us within 24 hours, it is a simple process requiring you to only change the username and password set in your modem.

  • Another question. What support do you have for modems? I have an Asus dsl-ac68u which my current RSP had zero idea and interest in helping me to get it working.
    They sent me a technicolour modem which works, but doesn't have the features that I require.

    • +2

      Hello Macr

      Our employees are trained on the NetComm Modems, however will always help customers with any modem they have. Help with modems not supplied with us is on a "best efforts" basis, effectively meaning we will go through the manual and mix that with our knowledge to help you as best we can but if we don't know the answer and can't find it we won't be able to help.

      • Are Netcomm modems any good these days? I always thought they were rubbish.

        • I had that model Netcomm modem on Exetel. When I switched to MyRepublic, my FTTN sync speed went up from 59Mbps to 83Mbps. I cannot tell for sure why, but I suspect the Netcomm modem may not have been the best.

        • +1

          @Make it so: The Netcomm Modems did have a few issues a while back, however since their recent firmware updates have been running flawlessly (at least we haven't received any complaints of late).

        • @BuzzTelco:

          But probably not getting the most speed out of the links though.

        • @Stix: Hi Stix - Unfortunately, this is something I don't have the answer to as I have never been able to test that personally. - Jeremy

  • what is your current status on the Goodna 2 CSA

    any issues with bandwidth?

    • +2

      Hi stanfrety

      We have quite a few customers connected to the Goodna 2 CSA, we haven't received any speed complaints from any of them.

  • +2

    Do I need to cancel with my current provider before joining or connecting with the new provider will auto cancel the old one. Don't want have to cancel and wait months for the new one to connect.

    • I'm pretty sure you can have multiple active connections at once. So you could sign up with a new ISP and wait until that connection is active before you cancel your old one. Your old ISP might need some notice though so it's best to find out how long so you don't end up paying an extra month for a connection you're not using

      • +1

        This is correct for FTTP. However for FTTN, HFC, FW, etc. you can only have one active connection. We are able to do a Service Transfer to ensure no downtime (apart from when you need to change your login details in your modem). However, you may need to give your current provider some notice that you are moving, if this is the case you are more than welcome to sign up and give us a future date in the notes as to when you want it activated, this will allow you to take advantage of the current promotion.

  • Hi Store Rep

    So no love for us on FW and wanting 50/20?

    How would you service my tower at 2MUL-51-04-MYOC Myocum? Other providers are suffering congestion.

    • Hi myocum

      In regards to congestion on FW, unfortunately this is something we don't have much control over as the actual towers are congesting.

      If you would like to try us on it, jump on Live Chat and have a talk to the reps, they will be able to put it through for you at the 100/40 promo price.

  • I'm with Buzztelco. No complaints about the speed and reliabilty of the internet service. The billing process, however, is something else. Every month I get a call from them saying I'm overdue- every month I say direct debit me and make it automatic.

    Hi, Mostyn.

    • +1

      Mostyn isn't actually the one running this promo :). Also, billing has been a big issue for us which is being worked on heavily for complete resolution. Glad to hear you are happy with the service outside of that :). - Jeremy

      • billing has been a big issue for us which is being worked on heavily for complete resolution.

        So it is still an issue? Shaybisc has said it has happened multiple times, so that is long time to sort things out. Is your technical resolution time the same?

        • Hi Gaggy

          No, our technical resolution time is not the same. The billing issue has been to do with the old platform we were using not sending emails out correctly when bills were issued (it could not handle our customer count). We have moved to a new solution and so far everything has been going great, however, we are monitoring it closely to ensure it does work properly. Our next bill run is on Sunday morning and I am sure that if they want to shaybisc will be able to confirm that their bill will be received before 8AM.

        • @BuzzTelco: Thanks. Good to see you are answering all questions. Sad you don't provide static IP like myrepublic.
          Might move soon 😊

        • @Gaggy: Hi Gaggy, the Static IP's will be available in July, it is unfortunate that we can't get them pushed forward sooner. - Jeremy

        • @BuzzTelco: thanks. Extra charge?

        • @Gaggy: Hi Gaggy, no they will be available to clients free of charge if they wish to take up a static IP. Only one static IP will be available for free though. - Jeremy

        • @BuzzTelco: Thanks again. Quite good.
          When creating new account. do we need to put the existing landline number in notes or there will be next screen which asks the numbers?

        • @Gaggy: Hi Gaggy, please place it in the notes just to ensure we have it. - Jeremy

        • @BuzzTelco: Well, placed the order at 1.26 am today. Lets see. Will I get username password and be notified on mobile or by email that the service is active?

          Also I placed it today, but the date says 26/5 to 25/6. Service has not been started yet. should not you charge from when it is active? I will be paying for days where I am not using the service…

  • Planned availability: Jan-Jun 2018*.

    Sigh.

  • I would like to sign up, but to commence inJuly.

    Can this be done with these rates?

    • Yep would like to know the same thing as my provider has got me until 20th of this month so would prefer to not have to pay double till then.

    • Asked them the same question but was told I cannot sign up now and activate later.
      Which I found odd, because I would think many people currently on a plan would have to give notice before changing providers

      • +3

        Hi All

        You can sign up and put a future connection date in the last part of the application (in the notes section). We have had a lot of people do this today and have no issue with it. Sorry that you have been given incorrect advice.

        • Hi rep,

          I would like to know how this works; lets say:
          -my area is estimated to get NBN in June
          -I sign up and ask for connection to be in July
          -NBN does not get delivered in my area until August

          What happens then?

        • +2

          @pyr0maniac: Hi pyr0maniac

          If that was to happen, we would contact you when we went to do the activation to let you know that it wasn't yet possible and to see how you would like to proceed. We would then either hold the connection out until August or refund your upfront payment, depending on how you chose to proceed. - Jeremy

        • +1

          Must admit you have been thorough and clarified almost everyone. Good to know you care here. Hope you do the same to ur customers.

        • @SKS: Hi SKS, we do, the reason for the delays in my response on here has been due to only being able to jump on and give clarification when I get gaps between speaking with customers. - Jeremy

  • So there's no setup fees? There's a formula for the total price indicating a setup fee but I can't find the setup fee anywhere else

    • +1

      There are no setup fees, that formula needs to be removed and will be tonight. :)

      • +1

        This has now been removed :).

  • Hi rep, we moved in this new home recently and it has got NBN FTTP. I was trying to sign up with optus but they reckon activation will take 5 weeks since this is a new premise. They are saying bottleneck is NBN technician and they have long wait queues. Any luck getting it quicker from you and I could be interested in signing up. Thanks

    • +1

      Hi Addicted

      If the bottleneck truly is the NBN Technician availability then we won't be able to. However, at current, the average seems to be a 1 - 2 week wait for NBN Technicians, but I do know some areas are experiencing longer delays.

  • Like to see some speed test result first before committing…signed up with Optus before on 50/20 plan, and getting 2-3 mbps download is just disgusting! don't wanna go through TIO all over again..

    Anyone care to share their speed test result during peak night hours? Cheers!

    • No lock-in contract, so there's no huge risk in giving it a try.
      Personally, I'm sticking with Aussie Broadband that uses Telstra backhaul.

      • Yea, you're right, but streaming is such a big part of my "life", just can't stand any buffering! It's one thing that drives me crazy in life! lol . Skymesh has been good, but just that much bit expensive since I'm always at home now..

  • +1

    I'm on a new apartment so I have to pay this new one off NBN provisioning fee?

    • Would also like to know this. Apparently there's a $200+ fee for new developments ?

      • +1

        The NBN New Development Fee is charged at $300 and is a Direct Pass-Thru from NBN. If you would like clarification on if you need to pay it at your address please jump on our Live Chat and we will be able to check for you :).

  • I am with buzz telco and they have been great have had some issues but they have gone the extra mile to get things sorted highly recommended.

    • What type of issues ??

  • I may give you guys a try!

  • +1

    I'm with TPG 100/40 and I'm getting full speed (95Mbps download and 36 Mbps Upload) pretty much 24/7 but I'll give this guys a go. Saving $480 a year is something to take in consideration! I've just signed in I'd I'll post some speed tests tomorrow, hopefully!

  • Hi @BuzzTelco

    Just signed up, will give you guys a shot.

    I am currently with Belong and, to be honest, am not happy with their service or speed.

    Do i need to cancel my Belong service or, does Buzz do this for me as part of activation?

    Thanks,

    Peter.

    • +1

      Hi Peter, we will do it as part of the activation process. Once everything is complete, we always advise just contacting them a day or two later to confirm it has been cancelled properly on their end.`

      • Thanks for the quick reply.

        Fingers crossed that all all happens in the next 24 hours…….

        Thanks

  • Hi BuzzTelco,
    I am currently with MyRepublic using FTTN on a no-contract term and am wondering how long it will take doing the churn to BuzzTelco on FTTN for me? Also, can I port my NBN basic home VOIP service (also with MyRepublic) to BuzzTelco and if so, will this carry over to you straight away, or will there be downtime for this? Would I still need to contact MyRepublic after I've switched to you to tell them to cancel? Lastly, should my MyRepublic modem (Technicolor TG789vac v2) just work? I'm fairly sure it's unlocked. Sorry for all the questions - just don't want to have a heap of downtime like I experienced going from ADSL to MyRepublic. Thanks!

    • +1

      Hi aldog

      The transition of the NBN Service would take roughly 24 hours to complete. In relation to bringing your phone number across that is a slightly longer process and would take 2 - 3 business days to complete.

      As long as the Technicolor is not locked and you have the ability to change the PPP Login within it, you will be able to use it on our service.

      The only downtime that would be experienced during the transition would be from the completion of the transition until you update the details in your modem to instead connect with us.

      I hope that helps.

      Cheers - Jeremy

  • hi there, i am happy to go with your PREMIUM UNLIMITED $49/MONTH 100/40mbps with $20 discount for first 6 month. Was wandering what will happen if i want to downward to BASIC UNLIMITED 12/1 Mbps after 6 month, do i have to pay any addtional fees to go downward my plan ??? my current provider is exetel paying $49 for 12/1 Mbps without contract and thats my budget of $49. just dont want to go more than that becasue of some financial committment. if there is no fees for downward plan, processing fees, connection fees or cancelation fees etc, i am thrill to join your family.

    • There shouldn't be any fee as you're not locking in a contract.

      • Even i am not in contract with exetel but still there is a fee if i want to upward or downward my data. There are plenty hidden charges with companies. They are there to make profit. Anyway.

        • +2

          Hi Adelaide-boy

          There is no fee to change plans, no cancelation fees (as it is month to month), no connection fees on NBN (unless New Development Charge applies) and there are no processing fees (it is actually a legal requirement that we offer at least one payment method for free and they all cost us the same (roughly) so we decided to make them all free). - Jeremy

  • from the reviews on Facebook and forums, it's seems like buzz telco is quite good. There's only a small samples of review though. Was wondering if anyone could share their experiences with this provider?

    I believe my nbn HFC will be active starting tomorrow.. Hopefully that's the case

    Thanks

  • Any chance I could find out if AAPT has own backhaul in my CSA?

    • Hi Droid11, if you send me a PM with your CSA or Address I can run a check for you :). - Jeremy

      • Have you checked for me mate?

  • +1

    I just signed up today with them and got my account connected in just 1 hour after payment. I signed up for the 100Mbps plan. Tested with Download speed at 75Mbps and Upload speed at 34Mbps. Happy enough :)

    • +1

      Hi resmansg

      Glad to hear you are happy with the service :). - Jeremy

  • I want to ask if your service will provide the nbn FTTB and my exetel contract will expire in August 2017. Can i do future date installation - I need to find another nbn soon for my parent's place ?

    Do you use Static ip ?
    How many free emails do i get ?

    Other question is this is for my home. Currently subscribed to TPG in port 1 (FTTN). I want to try out if your service is good. Can i activate on the port 2. If i move to other house within next six months, does it mean i will get further charges where the nbn has been established in the new property?

    Or is there anyway, to submit the application as of expression of interest. if i did moved to the new premises within the next few months (less than 6 months) .. can you waive the moving fee as there is no setup fee right as the start?

    • Hello www2k

      You are more than welcome to do a future dated activation, just place your desired date in the notes at the end of the application process.

      With regard to Static IP's, we are introducing this feature in July. You are also allocated up to 5 email addresses with your account, however, we are happy to extend this to 10 free of charge, after that it is $2/month per email. The only reason you would get charged any extra if you were to move would be if the new address had a NBN New Development Charge. The moving fee does not apply to Month-to-Month contracts and is something that really needs to be clarified in the CIS (I have legal on that now). - Jeremy

  • Hello OP is this promotion/service available in Opticomm estates in WA?

    • Hi cristobaljames - Unfortunately, this deal is not available in Opticomm estates.

  • Im currently with TPG 100/40 FTTP but am interested in giving this a try. Rep- can you tell me what the process is for signing up and keeping my current connection with TPG. Ideally id like to keep my old connection active for a few weeks while I make sure this new connection works ok.

    Do I simply sign up and make no mention of my current TPG connection in the signup process, and the new connection with buzz telco will then be activated on a different port?

    Then in a few weeks If all is well i simply cancel my current connection with TPG?

    Thanks for the clarification on this.

    • Hi xcx - We would ask that you mention in the notes that you want us to activate the connection separately, as a standard practice we do connections as Service Transfers. At the end of the order in the Additional Comments/Notes section, just state that you would like the order activated on a separate port and we will do so for you. - Jeremy

      • Thanks Jeremy - I have just placed an order and made mention of this in the comments to please activate on a separate port (Order Number: 8377030499). Thanks for your help and comments in this thread.

  • I will give premium unlimited a try and will keep my skymesh account as a backup as I have learned my lesson when signed up with MyRepublic. Will report back on the result.

  • Is the modem/router compatible for HFC NBN?

    • +1

      Hi No Child Support - The modem we offer ($100) is compatible with all current forms of NBN. - Jeremy

    • Did some research since my area is planned for HFC as well. NBN installs the modem, you just need a router that connects to the modem. You could use your own if it has a WAN port or get the one Buzz Telco sells. NBN site with pictures: http://www.nbnco.com.au/learn-about-the-nbn/network-technolo…

  • Can I preorder at this price? I have been told we are getting connected to NBN on 01/08.

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