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Unlimited Broadband and Extra Mobile Data @ Telstra

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Unlimited Broadband and Extra Mobile Data @ Telstra
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Twix on 16/03/2020 - 16:30 say.telstra.com.au (11805 clicks)
Last edited 18/04/2020 - 00:44 by 4 other users

Telstra Post

Unlimited broadband and extra mobile data for our customers

These are uncertain times and we don't want you to worry about staying connected. To do our bit, we’re offering:
❇️ Unlimited data for our home and small business broadband customers (ADSL, NBN, Cable) until 30 April June 2020
❇️ 25GB extra data available for 30 days for our post-paid personal and small business mobile customers
❇️ 10GB extra data available for 28 to 30 days (depending on your plan) for our $40+ pre-paid customers
❇️ Unlimited standard calls within Australia for eligible pensioner customers on landlines between 19 March – 30 April 2020.

FairPlay Policy applies. Data for use in Australia. Mobile offers end 31 March 2020 (prepaid), 19 April 2020 (postpaid)

All offers will be available from this Thursday 19 March. We want to make sure you have a way to stay in touch and keep business moving during this time. For more info on how to apply visit: https://tel.st/coronavirus-support

Edit: Updated link. Postpaid and prepaid mobile can register your details on the form to receive the data. An SMS will be sent out once the extra data has been applied. Broadband customers do not need to do anything. Thanks koalafied.

Edit 2: Broadband offer extended to 30 June 2020. Thanks to dealbot.

Internet Broadband COVID-19 Mobile Broadband Plan nbn Prepaid Mobile Plan SIM Only Mobile Plan

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closed Comments

  • boomramada on 16/03/2020 - 19:47

    Is there is a way to get Telstra NBN without 12 months contract? And I don't want their modem , am I asking too much? Lol

    • Twix on 16/03/2020 - 19:57

      Goodluck with that haha.

      Min costs below apply when you stay connected to internet for 24 months, subject to month to month plan price changes.

      Aussie Broadband & Superloop nbn are month to month.

    • yht on 15/04/2020 - 14:14

      I tried it with Telstra chat, they said the system will send the modem regardless. I asked if I can return the modem ? NO. Well, maybe next time, Telstra. I don't understand with the no contract plan that we can leave at anytime but they can keep charging us for their unwanted modem for the duration up to 24/36 months.

  • lukethefish on 16/03/2020 - 19:49

    Does it apply to Telstra Velocity?

    • Twix on 16/03/2020 - 19:50

      I'm not sure. Check the Telstra app on Thursday.

  • cdaddy on 16/03/2020 - 20:14

    Cmon Aussie Broadband show some ticker and stand up

  • MaccDogg on 16/03/2020 - 21:35
    +1

    Vodafone have an offer too

    BONUS DATA

    We’ll be giving Vodafone postpaid customers who are not on an endless data plan an additional 5 GB of maximum speed data to use in the next month. That data will be added to all plans by Friday 27 March. Customers won’t need to do anything to activate this bonus data. To ensure customers always have enough data to meet their needs, we encourage them to consider endless data plans.

    Active prepaid customers will receive a one-off bonus of 3 GB with their next recharge.

    All Vodafone nbn services already include unlimited data.

    UNLIMITED CALLS

    We’re extending unlimited standard national calls to all Vodafone postpaid customers and active prepaid customers by Friday 27 March until the end of April.

    The majority of our postpaid customers already have unlimited standard national calls as part of their plan, but we want to ensure all customers can continue making calls.

    • Twix on 16/03/2020 - 21:40
      +1

      Good find. So more people see the offer post the Vodafone deal in it's own topic.

      • MaccDogg on 16/03/2020 - 21:41
        +1

        You can take the deal if you want mate, cbf tbh

        • Twix on 16/03/2020 - 21:48

          Never mind it was posted a few hours ago in the mobile deals :)

          • MaccDogg on 16/03/2020 - 21:53
            +1

            @Twix: Yeh it figures, sorta why I don't bother much tbh haha always someone out there quicker than me

  • MaccDogg on 16/03/2020 - 21:40
    +1

    Be careful it applys from Thursday 19 March - we are providing our consumer and small business home broadband customers (ADSL, NBN and Cable) with unlimited data at no additional charge on their plan until 30 April 2020. The data, which will be provided automatically

    And postpaid mobile - can receive an extra 25GB of data on their plan to use in Australia within 30 days. Post-paid customers can apply for the extra data via our Telstra 24×7 and My Telstra Apps from Thursday until 31 March and the data will be available within 24 hours.

  • smokey and on 17/03/2020 - 10:31
    +2

    shocking that we still get hussled with limited plans really

  • lostn on 17/03/2020 - 18:11

    for how long?

    • Twix on 17/03/2020 - 18:21

      Dates are in the post.

  • Kikkoman56 on 18/03/2020 - 10:45
    -1

    That's great and all but it's not going to stop me from leaving Telstra after this. I'm on their $15 5GB/month data plan with 1.5Mbps unlimited after the 5GB no charge.

    They just sent me an email yesterday saying

    What’s changing:
    • If you go over your monthly data allowance, the maximum you’ll pay for excess data usage in Australia will be $100 a month. Once you reach $100, you won’t pay any more for data - your speed will just be slowed to a maximum of 1.5Mbps for the rest of the month.

    • Trantor on 18/03/2020 - 10:54

      I'd contact the ACCC

    • Andard on 19/03/2020 - 10:28
      +1

      wait what

      they can't begin charging like that - that's changing the plans contract

      I don't pay for extra data at the cost of it being capped, that's what I signed up for

    • apptrack on 19/03/2020 - 10:49
      +3

      Telstra sent it as a mistake.

      https://crowdsupport.telstra.com.au/t5/Services-KB/Updates-t…

      This change only applies to the services listed in your notification. It doesn’t apply to data you use while international roaming or any of our latest in-market data plans below, as these plans incur no excess data charges:

      Data Plan Extra Small
      Data Plan Small
      Data Plan Medium
      Data Plan Large

      • dcep on 19/03/2020 - 11:24

        do you know if this deal applies to the $15 Data Plan Extra Small ?

        • apptrack on 19/03/2020 - 11:32
          +2

          Yes as above, remains unmetered.

          • Andard on 20/03/2020 - 16:47
            +1

            @apptrack: yep a telstra rep confirmed for me, data returns to free capped, not extra charged

  • daver on 18/03/2020 - 20:35

    Out-of-market plans seem likely the ones aligned with "$100" data cap control (from pre-throttling days) reading from https://crowdsupport.telstra.com.au/t5/Services-KB/Updates-t… fortunately.
    Only change I got was to all calls being blocked/data only, which is fine personally as have Boost in slot#2 for that.
    Less fortunately, 25GB bonus looks unable to rollover accumulate, alas with my next cycle in a few days.

    • Kikkoman56 on 18/03/2020 - 23:58

      Seems like they updated the wording today so my plans untouched for now!

  • life is suffering on 19/03/2020 - 10:54

    any idea if this applies for Belong customers ?

  • neonlight on 19/03/2020 - 11:01

    Damn nothing for Boost

  • yummypinacolada on 19/03/2020 - 11:11

    Thanks, just what I needed during work from home period

  • Yourstel on 19/03/2020 - 11:13

    what about velocity broadband plans? nothing is showing in the account for unlimited data yet.

    • theguyrules on 19/03/2020 - 11:57

      Mine is showing unlimited.

  • skywards on 19/03/2020 - 11:30

    Amaysim has this silly habit of giving me extra gigs and email me days later about it. Last month they gave me 9gigs thinking it was a mistake, but it wasn’t, today got 20gigs 😱

  • jvalkyrie on 19/03/2020 - 12:17

    Has anyone had any success in getting the extra mobile data added to their account? I am getting an error in the Telstra 24x7 app. No luck getting in touch with customer service.

  • [Deactivated] on 19/03/2020 - 12:21

    Official link, please remove Facebook link.

    https://exchange.telstra.com.au/supporting-our-customers-dur…

    • Twix on 19/03/2020 - 12:36

      What for?

      The Telstra exchange link has already been posted.

      • [Deactivated] on 19/03/2020 - 12:38

        Facebook link is irrelevant, and should be removed.

        • Twix on 19/03/2020 - 13:00

          Removed by the mods.

      • [Deactivated] on 19/03/2020 - 12:41
        +3

        What I am saying is I don't think we should be directing people to Facebook considering all the bad things they have done…

        • Twix on 19/03/2020 - 12:44

          If you don't like Facebook don't click on the link. The mods can decide.

  • grasstown on 19/03/2020 - 12:34

    I recharged today on a grandfathered prepay and got my 10gb . I register on the link above after recharging

  • JIMB0 on 19/03/2020 - 12:52

    Are JB-HiFi plans not eligible?

    • apptrack on 19/03/2020 - 15:43

      They are, mine just got applied.

      • abadacus on 21/03/2020 - 17:55

        How long did it take for you to receive the SMS?

        • apptrack on 21/03/2020 - 19:03
          +1

          6 hours

      • WoodenSpoon on 07/06/2020 - 18:51

        Signed up for the JB Hi-Fi $35/45GB plan 2 days ago, there's no option for me to add the extra data, nor can I even add Data Packs period

        • apptrack on 07/06/2020 - 19:32
          +1

          Did you go to the web form and put in your name and number?

          • WoodenSpoon on 07/06/2020 - 19:45

            @apptrack: Thanks, the Web link seemed to redirect me to a different page the last time I tried. Works now.

  • snappy1234 on 19/03/2020 - 14:42

    Got my 10Gb on both my prepaid sims.
    Mobile & Mobile Broadband

    (No sms received tho)

  • jace88 on 19/03/2020 - 19:36

    Wow I’m impressed it’s not per account but per number so on my account with multiple sims sharing the data, they each were eligible for the bonus data…

    • jace88 on 20/03/2020 - 12:46

      230 gb of data.. given my typical usage is only 10gb per month, this'll be interesting. I already had unlimited Telstra NBN 100/40 in my house from before (not that I ever got near that speed) so who knows, maybe 4G might be the new fallback.

  • demod on 19/03/2020 - 23:31

    I just got my extra data, but my month end is in 7 days. Does anyone know if I only get it for 7 days? Or will it be available for another 23 days?

    • apptrack on 20/03/2020 - 07:17
      +3

      Data is valid for 30 days.

  • xoom on 20/03/2020 - 07:58

    Extra mobile data..thanks op.

  • BlueMM on 20/03/2020 - 10:21
    +1

    I got a bonus 10GB on my Boost 12 month 240GB prepaid, less than a day after I filled in the form. Didn't get an sms, but can be checked at https://m.telstra.com/boost/

    Maybe Boost did it separate to this deal, but the bonus didn't appear on my wife's Boost $40 prepaid - so I've now registered her phone# & will see if the bonus appears.

    • airpoe on 20/03/2020 - 12:48

      I'm with boost. On the 80gb plan.

      Registered today. Got the 10gb now, but no sms.

      So i presume, we use our bonus data first?

      • BlueMM on 20/03/2020 - 13:09

        Yep, I noticed it ticking down last night (currently at 9.366GB).
        It must be for 28 days for the 12 month plans, as mine says it: "Expires 16/04/2020 23:59:59"

    • BlueMM on 20/03/2020 - 22:57

      FYI, the 10GB bonus data came through on the wife's Boost account this afternoon (she is on either the $40 or $30 starter kit). So it might be working for all Boost Mobile plans.

  • ruprectaus on 20/03/2020 - 15:18

    Anyone know yet if Optus will do something similar ?

  • dust on 20/03/2020 - 16:05
    +2

    Just got an SMS. Works with Boost. Fantastic!

  • Carbon Door on 20/03/2020 - 16:25
    +1

    Confirmed works with boost, got an extra 10gb

  • Sweet3st on 20/03/2020 - 19:47
    +1

    Thanks OP! I never would have noticed :)

  • kaikor on 21/03/2020 - 17:16

    Most providers are nice and helping out their customers, TPG is hopeless and I am still on a150gb ADSL2+, why they not like Telstra giving us unlimited data for a limited time? Their customer support is dead ZERO, no email reply, no phone support and online chat is basically dead too. I cannot even switch to NBN as I wouldn't know if they will even look at my order and organising installation. Don't want to end up with a cutoff copper line and leave with no internet for a half one job. If you choose to go Telstra or other nbn providers, is this an easy job?

    • Twix on 21/03/2020 - 17:40

      There are delays because TPG support are now working from home overseas.

      Changing ISP on NBN is easy.

  • WorkingLowJam on 22/03/2020 - 01:17

    10gb bonus data applied to my account and I am only a $30 pre-paid customer.

  • compfam on 22/03/2020 - 21:38

    did anyone have any luck with this? i cant find any link to apply. looked in my telstra and no mention of it. followed links, and its information only. no signup. really need this bonus but cant find any way to activate it for my post-paid telstra 4G plan.

  • apptrack on 28/03/2020 - 08:28
    +1

    Seems like the 25GB counter reset and re applied after new billing cycle!

    • m1108 on 03/04/2020 - 07:47

      Correct, mine has reset overnight to full 25gb bonus

      • apptrack on 03/04/2020 - 08:48

        Sweet, requested mods to add to description :)

      • Jstar1 on 03/04/2020 - 19:42
        -1

        So my plan is due to reset tomorrow night, and I’ve had the bonus data added in this billing cycle, so when my plan resets tomorrow night, will it add another 25gb of data per service?

  • neonlight on 13/04/2020 - 09:48

    Not much of a bargain unless they up their CVC.

    My NBN has gone to 1/3 of its max speed on Premium

  • Galaxyman on 13/04/2020 - 21:38

    Hasn't worked for the boost $150 365 day numbers my family uses. I've tried several times.

    • bhunter101 on 15/04/2020 - 11:55

      Think this is not for prepaids

  • bajirao on 17/04/2020 - 18:49
    +2

    Offer extended -
    Hi. Your 25GB of extra data is due to expire soon - the good news is the offer has been extended until 30 June. You can apply for another 25GB of data from 19th April. To do this, click on the 'extra data during COVID-19' section in the My Telstra or Telstra 24x7 App.

    • xoom on 17/04/2020 - 19:22

      Thanks for the heads up.

    • JordanM on 20/04/2020 - 19:23

      Anybody know the link, not showing in My Telstra for me, the previous one has the old expiry menitoned.

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