• expired

Essential Workers: 5% Cash Back on Groceries, Public Transport, Bill Payments - up to $250 Per Year @ Hiver Bank (Existing Cust)

2064

Important update to the terms of this offer:

Effective Saturday, 27 August 2022 the 5% cash back offer has been withdrawn from market for all new Members who join from that date.

Existing Members who joined on or before 26 August 2022 will continue to enjoy 5% cash back until 5pm EST Wednesday, 7 September 2022 for everyday essential purchases.

https://hiver.bank/learn/faqs/#About-Hiver-accounts - Has the Hiver cash back offer expired?


Hiver Bank is a division of Teachers Mutual Bank
essential workers in education, health & emergency services plus students & graduates of an Australian university who want to support the essential worker community.
Fee-free banking

plus

Hiver members will earn 5% cash back for every dollar spent (less refunds and excluding cash advances, cash withdrawals, other cash-related transactions, interest charges, fees, credit or debit adjustments) on the following categories: Grocery purchases (classified by Visa's 'Merchant Category Code' as 'grocery stores and supermarkets' MCC 5411; 'Freezer and Locker Meat Provisioners' - MCC 5422; 'Candy, Nut and Confectionery Stores' - MCC 5441; 'Dairy Products Stores' - MCC 5451; 'Bakeries' - MCC 5462; 'Miscellaneous Food Stores - Convenience Stores and Specialty Markets' - MCC 5499), Public transport (classified by Visa's 'Merchant Category Code' as 'commuter transport and ferries' - MCC 4111; 'passenger railways' - MCC 4112; 'bus lines' - MCC 4131), Bills (classified by Visa's 'Merchant Category Code' as 'Telecommunication Services' - MCC 4814; 'Utilities' - MCC 4900), Uniforms (classified by Visa's 'Merchant Category Code' as 'Uniforms, Commercial Clothing' - MCC 5137; 'Commercial Footwear' - MCC 5139) up to a maximum of $250 per calendar year. Cash back will be deposited into the member’s Everyday account in the first five days of a new month. This offer may be withdrawn or changed without notice.

Forum Post: Hiver - Where Can You Get Cashback?

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closed Comments

              • +1

                @fedex11: I finally signed up successfully now.

                I tried with Passport. Put the 2nd word of my First name in the "Middle name" field.

                In the next step, "are you known by any other name" question, I put my full name there. It then got through.

                There is a new Android version released on 15/6. Not sure if updating to this helps. (I signed up successfully before updating to v1.1.2 though)

                With the new update, you can now access the card details for immediate purchase without needing to wait for the physical card.

                • @Bargain Fighter: Thanks for the tip - this worked for me. Can confirm the latest iOS version 1.1.2 did not fix this issue.

  • +1

    Does it have PayID transfer in and out?

  • is everyone forced to buy $10 share when joining? how do we get the $10 back when closing the account?

    • +1

      Strangely, they give it to you when you sign-up.

      • yeah but can we get the value of the share back

        • Honestly, who cares?

          It's a 'Welcome to Hiver' credit provided without conditions (at least none that I saw).

          So, I guess you can keep it.

        • Keep your account open and hang onto it. You never know, one day a big bank may buy it out and you'll make a windfall gain.

    • +1

      $10 given to you for "free"

      • Where do I find the $10? I signed up but my account balance is $0

        • On mine the $10 was added by Hive and then used automatically to get the $10 share leaving a balance of $0.

        • at their other parent banks you have to give them $10 yourself (as a "share") which you get back when you close the account. Looks like they are giving you your "share" for free here.

  • How do we know what the merchant category code is to confirm whether the transaction is eligible? Eg. My myki top up using the HSBC Visa card doesn't mention any MCC number in the HSBC app.

    • +1

      Do a test.

    • +1

      The easiest way is to contact your financial institution, as it is part of the data they will receive from the merchant when you use your card at the merchant. However, when I did that once, the customer support staff kept on asking me “Why do you need to know this? It doesn’t matter what the MCC is.”

      Some financial institutions (e.g. Revolut, 86 400) categorise your transactions based on the MCC (e.g. groceries, entertainment, insurance, drink and dine) and display this alongside other transaction information in their banking apps, so it takes some of the guess work.

      • Thanks for the response.

        I made a purchase at maccas a while back using the revolut card and can't seem to find the MCC number in the revolut app still… Am I missing something?

        • +2

          It’s probably because my previous comment wasn’t very well worded.

          The Revolut should have a category section for each transaction. (I actually don’t have a Revolut account, but I have seen at least one in-app screenshot where the category is given.)

          Btw, Maccas should have an MCC of 5814 (Fast Food Restaurants), but there is a chance the financial institution for Maccas may have misconfigured one of their EFTPOS terminals and have ended up assigning a different MCC for that terminal.

        • +2

          Revolut splits purchases into categories (based on MCC numbers). Each is assigned an icon. But MCC number is not shown.

          So Maccas appears under Restaurants in my Revolut transactions.

          But some eating places were assigned MCC numbers that appeared under different category than expected.
          That affected cashback applied for making eating purchases in Revolut promo months back.

          BR ice cream purchase became Entertainment as the franchise was owned by an Entertainment company. So didn't qualify for cashback.

          In Revolut, you can reassign the purchase to a different category - but that's only for your budget, it doesn't change the MCC number.

          This seems like a great Deal. Just don't count on every purchase in the stated categories to qualify for this Hiver cashback.
          Am sure we'll know more as people here use Hiver.

  • +2

    "there are no cards to display"?!

    wtf am i missing something here

    • I guess it'll issue overnight, or something.

      • +1

        My card is now showing within the app, after having signed up earlier today.

        However, it looks like I still need to wait for the physical card before being able to add it to my phone's wallet.

        • Visa Card now in app is greyed out. Card number is shown.
          Require expiry date from physical card to activate.

    • Same thing here!

  • Do you currently have an account with Firefighters Mutual Bank, Health Professionals Bank, Teachers Mutual Bank or UniBank? At the moment you will be unable to join Hiver because you're already a member or customer of TMBL.

    I have an account already, so that means I can’t join Hiver? What the…so any teacher etc who already banks with teachers mutual bank can’t join in on this deal. I wonder if I should sign up anyway and if they’ll check.

    • someone else on here tried that and they closed the account the next day saying they already have an account with one of those abovementioned banks. You can always close your other account and open this one instead?

  • Pretty good for students since the HSBC 2% cashback T&Cs of 2k deposit/month deposit isn't really feasible for most students.

    Something to note though is that the cashback offer "may be withdrawn or changed without notice."

    • +3

      Technically it’s $2000 in total deposits, so you can deposit and withdraw $1 2000 times. (The same dollar, over and over.) Hopefully you’re a rich student, and have $2… this means you only have to repeat the cycle 1000 times.

      • +1

        I was wondering if that would work… Presumably I could also just deposit and withdraw $2k once a month then. Also does moving money between different HSBC accounts count as depositing?

        If I sign up for Hiver and HSBC, I'm going to have a bunch of random debit cards for random specific uses.
        Commbank: solely for depositing money since there are atms everywhere.
        HSBC: general <$100 purchases
        Hiver: Public transport and groceries
        Macquarie: for when I eventually go travelling (and maybe wise for this same purpose)

        • +1

          Also does moving money between different HSBC accounts count as depositing?

          Not if they're both your accounts, but someone else's HSBC account should work.

        • Damn that is hardcore. I'm sticking with my BankWest cos i get the Qantas points, otherwise would have gone HSBC for the cashback.

          Now with this Hiver (since the max cashback is $250 a year), so will transfer $400 a month and spend on groceries (needs $96 a week spend to get the max cashback for the month).

          I expect they will reduce this cashback offer, but not for the first year…so to get $250 back for doing nothing is a good deal in my eyes.

          • @adrianhughes1998: There are 4.33 weeks to a month so you need to up that to $416.67 or you'll leave some cashback on the table come the end of a 12 month period.

          • @adrianhughes1998: Is there a monthly cap? I can only see reference to the annual cap of $250 per year.

  • +17

    Oh cool! I was on a market research panel about this ages ago, didn't know if it would ever see the light of day. I expressed more interest in high cashback than their other ideas so you're welcome, OzB community.

    • what research panel platforms did you use? asking for a friend :)

  • +1

    Their webpage states "To join you must be an Australian citizen or permanent resident", but in the app it states "To join us, you must: Be an Australian citizen". So which is it 🤔

    • +1

      any valid aussie driving license will do

      • Driving license is the king. It is worth to get even just the learner to make life easier, from opening bank accounts to getting mobile phone plan and much more.

        • Doesn't a medicare card usually suffice?

  • +1

    Heading overseas?

    No added mark-up or conversion fees on any overseas purchases (online or in person)⁶.
    Withdrawals for free at international ATM’s with your Hiver Visa debit card⁶.
    

    ^— this is pretty cool … i wonder what sort of FX conversion rate they provide ..

  • Do they issue a physical card?

    • +2

      Email after signing up says it will be posted out.

  • +2

    Despite being a TMBank customer, I signed up anyway, didn't get any error…not sure if they will notice and cancel my account though.

  • I signed up, email says the card will be en route, but they don't have a digital card on the app yet for online card payments.

    Not sure if their in-app inbuilt BPay gets any cashback, will just wait for the card.

    On the other hand, heck yes! My cro card doesn't do cashback for bills. Guess how many are getting autopay subscribed to this one?

    • here

      • there

        • +1

          and everywhere.

  • got sms saying $10 was deposited into my account but i dont see it. is this their member ac opening fee? also click on display cards on app and says none. i guess ill have to wait for it in mail and then add it to the app.

    • +1

      $10 for the shares,

      • shares of what ?

        • +2

          need to be a shareholder to use the product…..

    • "Welcome to Hiver": $10 deposited.
      Then shows a $10 purchase of shares in account.
      Welcome Shareholder!

      • This share doesn't have tax implications does it? Sorry for another dumb question on my behalf :(

      • When you close the account, do you get the $10?

  • +9

    Seems it can’t verify my identity…

    • Same here

    • I have finally figured out my reason - if you live in a unit, start typing the address and select "I cannot find my address". This will show new fields in which you can fill every component of the address one by one. My application went through after this.

      I think it is because addresses with units may be stored in different forms on the ID verification database. E.g. "Unit 1, 1 Alpha Street", "1/1 Alpha Street" "U1 1 Alpha Street" etc. all being the same address

      • Tried this and it still did not work for me.

    • Same here. Has anyone found another solution? The address tip below didn't help in my case.

      UPDATE: I did online chat with Hiver. They claim to have some sort of system problem with some verifications. If you're absolutely sure all your details were accurate, don't bother trying again immediately. "Try again in the next few weeks."

  • will all bpay get 5% like credit card bills or only select merchants i.e. utilities etc etc?

    • Good question. It’s almost rate time. I wonder if rates will work.

      • someone else said rates don't, as it comes up as a government payment.

  • +1

    It says “ Cash back will be deposited into the member’s Everyday account in the first five days of a new month.”

    So it’s not instant, you won’t know if u got the correct cash back and have to wait 25 days or more to check on it. Well hopefully someone here will do the shopping and pay bills and let us know how it went first

    • Use this card only for qualifying purchases on Month 1. Use your other cards for everything else that won't get cashback.
      Month 2 - check amount spent last month and the 5% figure.
      Amount appears in 1-5 days.

      • This.

        My plan is to transfer $400 a month into it once a month. That should cover the max cashback spend required to get the $250 over a calendar year (~$96 a week on grocery spend).

    • +1

      have to wait 25 days or more to check on it

      Not sure where you got that figure from.

      If I do my shopping on the last day of the month, and pay using the EFTPOS facility for immediate settlement, then I expect to see the cashback within 1 - 5 days next month.

      • +1

        Sorry my bad, u are correct

  • Does bill payments include ATO? Could be a great way to settle that end of year tax bill

    Don't think so based on the MCCs listed.

    • Still trying to work out best way of doing this one, I've got an ATO bill coming up

      • +5

        If your savings interest rate is sufficient - noting that rates are rising best I've found is Zip BPay $2k worth ($2.50 fee) then pay that off with Bundll, and then pay Bundll off with a points earning card.

        If you go onto a payment plan can probably rinse and repeat too

        Won't get cashback per se, but you'll get 90+ days interest free, points without CC fee on ATO (and classification as govt payment), and velocity points with Bundll.

        But am open to other methods from savvy Ozbargainers

      • +1

        You can use Beemit to Bpay with your credit card. You will get reward points.

        • do you know if their Bpay has a daily/monthly cap like their card2card transfers?

          • @jwsc: Not sure. The highest amount I've had to Bpay before was $1800 and that went through with no issues.

            I know that Beemit has a daily and 30 day rolling limit as well.

    • +16

      Any payments paid directly to the ATO would likely fall under MCC 9311 (Tax Payments).

      If you obtained a payment slip from the ATO and went to Australia Post to make a payment via Post Billpay, it may fall under MCC 9402 (Postal Services - Government Only). However, I have a strong suspicion the MCC for any Post Billpay uses a different MCC to the one Australia Post likely uses for when you purchase stamps, gift cards, random office supplies, etc from them. I don’t know what it could be… maybe it is MCC 9399 (Government Services—not elsewhere classified)? Either way, I would be surprised if Post Billpay fell into an eligible MCC.

      I think the only circumstance you would be within the “Bills” MCCs (as defined by Hiver) is if you were making payments directly to a telecommunications or utilities company.


      If you really want to make payments to the ATO and also take advantage of this cashback offer, your best bet is to purchase prepaid gift cards (e.g. Coles Gift Mastercard, Vanilla Visa gift card) from Coles and then use the prepaid gift cards to send payments to the ATO.

      The problem with this approach is that you have to pay a gift card purchase fee at the time of purchase in addition to the transaction fee the ATO charges you, so you’ll only end up saving around 2% on a tax (or HELP) debt.

      Gift Card Highest Denomination Purchase Fee Cashback Amount Highest Payment to ATO Associated ATO Transaction Fee Effective Overall Discount
      Coles Gift Mastercard $250 $7 $12.85 $249.50 $0.50 2.14%
      Vanilla Visa gift card $400 $9.95 $20.45 $398.41 $1.59 2.24%

      Some tips if this route interests you:

      • Prepaid gift cards are routinely targeted by people who like to guess and check card combinations until they find a combination that works. Coles Gift Mastercards have a bad reputation on this site, and this is largely due to the gift card’s terms and conditions being vague on whether you can dispute any transactions you do not recognise. Some staff from gift card issuer (Indue) think you can dispute transactions, whereas others think you cannot. It’s a real mess. Basically, I’d recommend only purchasing prepaid gift cards if you are going to spend it within a day or two.

      • There is likely to be another 10% off prepaid gift card deal at Coles in early June 2022, as Coles runs these deals every four months and the last deal was in February 2022. If you are able to wait and see whether Coles runs this deal again, I suggest you do so.

      • If you have a Flybuys account, you can scan your Flybuys card and earn 1x Flybuys point per $1 spent on third-party gift cards (including Coles Gift Mastercards and Vanilla Visa gift cards) at Coles every day. However, any amount spent on gift cards at Coles will not earn any bonus points (unless there is a bonus points deal specifically for that gift card), and you may find the minimum spend targets of future bonus points offers at Coles will skyrocket as a result.

      • The full balance for a Coles Gift Mastercard is usually available for spending within a few minutes of purchase.

      • The full balance for a Vanilla Visa gift card is usually available for spending 4.5 hours after purchase.

      • Your local Woolworths may sell OnlyONE Visa gift cards. Do not purchase these for the sole purpose of sending payments to the ATO, as the gift card issuer (Indue) blocks all attempts to send payments from OnlyONE Visa gift cards to the ATO.

      • You can only send payments to the ATO from five cards in a 12 or 24 hour timeframe.

      • Hey WookieMonster, do you know what MCC Sniip uses? That could be a possible route to go down?

        • No idea!

        • +1

          Sniip MCC is 7399 so it wont work here

  • Where's the page on the Hiver website which mentions the cashbacks?

  • Looks great. Can't say I've ever seen an account number with a LETTER in it though!

    • +1

      Just ignore the letter and number at the end (so just your member number) when transferring and it will go into the transaction account.

      • Thanks. So it's just a six digit account number?

    • Bankfirst has the exact same setup - must be using same backend

      • But no 5% cashback on groceries and bills with Bank First. What perks do they have, if any?

        • When I was a student they gave something like $100 credit for opening an account, I don't think they have that promo anymore :(

  • I have a disability (and allergies) and purchase meals through this site:

    https://mygoodnessorganics.com.au

    Am I eligible for the 5% cashback?

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