• expired

$10 off nbn Plans (for 6 Months) @ Aussie Broadband (New Customers Only)

1370
whirlpool22k

Available until midnight tonight. (30/06/2020)

"Online only", so you can't use this if ordering over the phone.

Source: https://forums.whirlpool.net.au/thread/3xkwxyk9#r67060575

Notable since not restricted to new customers this time.

Edit: Now locked down to New Customers only! :(

Due to misuse we've had to lock it down to our standard rules. You cannot use the promo code if you have a current service, or have disconnected in the last 6 months. If you are a new customer you're all gravy baby.

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Comments

  • There's still a first month free code working here on Ozbargain somewhere. I tested it a couple of days ago.

    Edit - was probably this one. https://www.ozbargain.com.au/node/527915

  • was thinking of this or vodafone purely from a discount point of view for 6 months. then switch to another provider after 6 months

  • how do I use this as an existing customer? Do I need to churn our and churn back in?

    • You can’t churn out and in within 24 hours.

      • all good. I put in a new order and it gave me an option to upgrade/replace existing service, and the promo code works. thanks op!

        • So you don’t need to churn out/cancel your existing (Aussiebb) service?

        • By doing this do you lose what you have already paid for the rest of the current month or do you get a pro-rata refund for whatever is remaining?

        • Yeah, just did the same and it worked! hopefully i won't be charged double next month

          • @gonzule: Also managed to use the code to replace an existing plan. However when the step-1 email came there's no indication of the EOFY discount.

            Did you get the same?

        • what happens to existing payments made? Does it cancel and re-charge or do they roll over into the "new" service?

        • I checked on whirlpool, don't bother with this, it won't work for existing customers. https://forums.whirlpool.net.au/thread/3xkwxyk9#r10

          • @wangasm: Kusi
            Aussie Broadband
            ISP Representative
            https://whrl.pl/Rf5Q70
            herring | anchor
            Reply to this post
            posted 2 minutes ago
            Due to misuse we've had to lock it down to our standard rules. You cannot use the promo code if you have a current service, or have disconnected in the last 6 months. If you are a new customer you're all gravy baby.

            yep party's over, people. #sadface

            • @ctan7: Does anyone know if, i can alternate between my wife and me to be the main holder of the account every 6 months? Would that work so every time one of us is the new holder, we are considered as a new customer? I'd rather do that instead of changing to other providers for 6 months and then coming back to ABB.

        • Great! that seems to work for me too. Thanks!!

          NVM my reply lol

          It sucks that loyal, existing customer don't get discounts but new customers do…

        • Used the don't connect before date option so that it activates at the end of current billing cycle just to be safe.

        • Looks like they caught on.

          Kusi Aussie Broadband ISP Representative
          reply herring short code posted 11 minutes ago
          Due to misuse we've had to lock it down to our standard rules. You cannot use the promo code if you have a current service, or have disconnected in the last 6 months. If you are a new customer you're all gravy baby.

          I’m a current subscriber and stuff like this makes me want to churn. Maybe I should be loyal to 2 companies, 6 months each.

      • Getting two churns done within the 4-5 hours this code is working for would have been pretty clutch even if that were allowed.

        Edit: Oh right you can schedule churns…

    • Buy a $2 sim

  • I’m currently on 50/20 with Exetel for $55 a month. Is there something comparable? They have the worst service and magically drop out every so often…

    • My Tangerine service drops out four to five times per day. Is that likely to be their fault or an issue with the line? It's infuriating when on a Teams call.

      • Are you on Fibre to the Node?

        Probably NBN's fault if you are.

        • HFC which I thought would be pretty reliable. I’m sure it’s them.

        • I'm HCF. Not sure if that is good or bad for drop outs. Either way, it feels like you're suggesting it's an NBN issue which I can't solve easily.

          • @carleast: HFC does have problems with dropouts, it’s well documented on Whirlpool and I’ve experienced this personally.

            It’s likely there is some rouge interference on your HFC segment.

            Raise it with NBN (through your provider), Godspeed.

          • @carleast: 5 dropouts = NBN fault territory.

            Fixes include replacing the NBN connection device, internal & external equipment & cabling.

    • My personal experience is that Aussie has declined significantly in the last few months, and the last few weeks in particular. A few years ago - dropouts were extremely rare, perhaps once a year? Now - several dropouts in the last couple of weeks - most lasting a few minutes, but a week ago the service was out for a whole day. No indication of the outage on their service status page either. Not sure how much is related to increased COVID-19 work-from-home traffic, but if there's an indication of a more reliable ISP despite the current environment (the whole reason I went with Aussie in the first place was reliability/speed), I'm ready to churn over right now.

      • Are you using ASUS router

        • I was thinking of changing to ABB and have an ASUS router, is there something wrong with them?

          • @TheGunslinger: I moved to Superloop as I was getting lots of dhcp issues with ABB. I believe ASUS has released a special firmware and specific instructions to combat this. Perhaps refer to snbforums for more info.

        • Can you elaborate?

          I’m with Aussie BB using the Asus RT-AC5300

        • I've had no issues on both AussieBB and Superloop with my Asus DSL-AC68U.

        • @spasto Thanks for the heads up.I have had some solid "pauses" in my ABB recently.

          • @mkylpz: My router is indeed RT-AC68U. To confirm if you are affected by the dhcp issue, I would suggest logging on to your router when your internet access is down.

            Under “Network Map > Internet Status” or “System Log > General Log”, you might see an alert like “dhcp not functioning”. Note that you might see a different screen if you are using stock standard ASUS firmware (I’m on Merlin).

            I was getting this error several times per day for 3-4 months before finally moving to Superloop. At the time, ABB couldn’t help and there was no other workaround.

            • @spasto: Are you saying superLoop were able to help, or that the problem didn't exist on their network?

              I've been seeing this recently on my DSL-AC68U on Aussie broadband. ABB just want to watch the line for a day or two, tell me it's stable, then close the ticket. The snbforums you linked to seem to suggest it's device related.

              • @bumblebeetuna: I have never had this issue with Superloop (12 months and counting - touch wood). I also had very similar experience to you while at ABB - hence I left after a while.

                The complaints on snbforums are regarding wan dhcp issues for ASUS routers only - predominantly with ABB. If you are currently experiencing “dhcp not functioning” with ABB, you might want to read the threads on snbforums as there are some positive workarounds now.

            • @spasto: @spasto Thanks muchly bud. Merlin FTW win though. Have a good one!

      • Dropouts are very rarely caused by ISPs themselves so changing providers might net you no change.

      • What kind of NBN? FTTN, FTTB, FTTC, FTTP, HFC?

    • Would you like to try Launtel?

    • I am with Exetel and have no such issues. Could be an NBN Co issue…

  • Im waiting for nbn to be installed (next week) but ive already signed up. Is there any way i can manuvor this?

  • If they go for $20 off they'll definitely crack 22k tonight

  • Can I use the Optus supplied NBN modem with this?

    This one = https://devicehelp.optus.com.au/sagemcom/f-st-3864ac-windows...

    Not using VOIP BTW

  • include modem and I'll join

    • ISP provided gear is shit, why you want it anyways. Never used it, still rocking second hand enterprise gear and essentially no downtime apart from ISP downtime. Over priced gear, you can send same amount of money in most case on better all in one solution.

    • Buy a cheap used Telstra SMG2 aka Technicolor DJA0231 off gummie. Much better than the Netcomm dross ABB saddles you with.

  • Yo Whirlpool got bargains?!? Why am I not there!

  • Due to "misuse" this is now back to the usual new customer only rule… https://forums.whirlpool.net.au/thread/3xkwxyk9#r16

  • Due to misuse we've had to lock it down to our standard rules. You cannot use the promo code if you have a current service, or have disconnected in the last 6 months. https://whrl.pl/Rf5Q70

  • It is almost like ISPs are training people to be more money-savvy by not offering discounts to existing customers

    FTFY:

    Due to misuse we've had to lock it down to our standard rules. You cannot use the promo code if you have a current service, or have disconnected in the last 6 months. If you are an existing customer it is churn game baby.

  • Great timing! Moving in 10 days and was going to sign up next week. Was previously with them when I had FTTP and had no complaints.

  • I am using Dodo and they increased the price by $10 per month. Only on a basic 12mb NBN plan and looking to move out as they are charging now $69/month. Is Aussie any batter then Dodo? I rarely see drop outs with Dodo and that is the only thing I am with them. Any suggestions will be much appreciated.

    • +2 votes

      Aussie BB are miles ahead of Dodo.

      $59 12/1 unlimited.
      $65 25/5 500GB.
      $69 25/5 unlimited.

      • How about service and network wise. Are they same as Dodo. Sorry I have very lttle to none knowledge about internet so it might be a dumb question.

        • One of the best local service going around and Aussie BB have their own network unlike Dodo.

        • Whirlpool forums rate Aussie, Superloop and Future NBN the best of the Australian options.

  • The reason I haven’t moved from Telstra to AussieBB is they don’t have 4G mobile backup included in the plan.
    Most dropout and outages are due to NBN. And it takes time to have NBN Co to investigate and fix the physical issues. Free 4G backup sometimes is very critical in those hard days.

  • I wish they serviced OptiComm fiber estates :(

  • Deals never available for the Ultra Fast plan :(

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