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Telecube NBN Offers - e.g. 100/40 1000GB $70 Per Month - No Contract, $0 Setup

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Hello again Ozbargainers .. here's some more discounted internet for you.

Please click through the offer link below or click the [Go To Deal] button on the right to go to the offer page, you need to click through one of the offers on that page to get the special pricing.

Ozbargain Offer

The top plans in each speed tier:
100/40 1000GB $70/month
50/20 1000GB $60/month <== best value
25/5 1000GB $50/month

All plans include
- Unlimited offpeak downloads
- Unmetered uploads
- DID and inbound calls to a voip extension at no cost

New - Livechat Support
8:30am - 6pm weekdays
9:30am - 5pm Saturday

Note: If you are on HFC please contact support before placing an order, in most cases we are unable to fast churn HFC services and downtime can be 1 - 2 weeks.

Extended to the 10th May

Related Stores

Telecube
Telecube

closed Comments

  • Also signed up, cheers rep.

    What are people's thoughts on modems? The TP-Link VR600 seems good but there's potential issues around Annex B support?

  • Thank you finally pressed the sign-up button.

  • I'm very tempted with this offer, on AussieBB at the moment, no compaints but I could save $10 pm AND double my speed with this offer, decisions, decisions….

    • Will you actually use the extra speed?

      • +1

        Doubt it lol, then If I stay on the same speed I could save $20 pm :)

        • +1

          Same boat. Made the switch, stayed on same speed and data. For me that is a saving of $25 per month.

    • I’m on the same boat I took the leap.. im kinda hoping it wasn’t wrong.
      Trying to get ahold of these people is mission impossible. You get a voice mail to leave msg and they don’t call back.

      At least with ausbbs you can speak to someone.. last 5 years I’ve been with ausbbs I had to call them like total of 3 times none was service related issue so, their great.

      God, hate to think how long you’ll have to wait for them to get back to you if you had an issue with service…

      • -1

        live chat is the fastest way

        • live chat is the worst. it is only 9-5 or 9-6 when most people are at work If you really want to provide better support, please revise your hours.

    • Pulled the trigger, saving me $20 pm :)

  • Hi Rep,

    Sorry if this has been asked before: Can I change plans after the deal expires at no additional cost?

    • -1

      You can change plans any time at no cost but only to plans that are available at the time.

    • *and only once every 30 days

  • Signed up last week, wanted to transfer towards the end of my billing cycle so I don’t waste a month.

    Call them 2 time when u make a select for account you get a voice msg and no one calls you back

    Reply to their email regarding order being put through no one has emailed back

    OP any help ?

    • -1

      live chat please

  • Any other speed upgraders still not upgraded?

    It's not the end of the world but I really thought they'd figure out a resolved Friday problem by Monday night. Not Telecube, the carrier.

    • hey mate - i'm on the same boat going to 100/40 from 50/20. Have you been upgraded yet? It's really annoying as I keep getting advised that it's an upstream issue and they are working on it but it's been 10 days and still no upgrade. Can't help feeling a bit ripped off here.

  • No response from telecube -_-. It was supposed to be connected within 7 hours. It has now been like 85 hours..

    • -1

      if you placed an order on friday you would have received emails from us .. if you haven't please hop on live chat asap in the morning

  • +1

    Mine has not been activated yet. Request on Friday afternoon,it showed 100/40 but tried many speedtest it’s still 50/20.
    Left a live chat msg on Saturday night and no response. Talked to live chat this afternoon but they can’t solve the problem.
    A little bit disappointed …

  • +1

    Booked the install for today one month back and now my internet with my old provider stopped working and it’s still not working with Telecube.

    Not happy at all

    • Same boat. Except it's now been about 3.5 weeks with no internet. Contacted Live chat and support a few times and just told "delays" every time with no ETA.

    • There's been some issues with the Vocus provisioning on some orders .. specifically if it's a transfer from another RSP using Vocus too .. the internal transfers are proving problematic .. we're pushing Vocus as hard as we can for a resolution .. apologies for the delays

  • Hi Rep, I got connected about an hour ago. The plan is 100/40 but I am getting around 26/20. Any ideas?

    Link - http://www.speedtest.net/result/7289665157

    • Have you factory reset your modem? Are you testing over Ethernet? Is the test repeatable? Have you tried different local servers? What tech are you on? Is this the first RSP you've had NBN with at your current location?

      • I have factory reset.
        Tested over wifi using different devices.
        Yes many attempts gave similar results
        Tried different local servers
        FTTP
        The location has NBN for years.

        • test over a network cable please

        • @telecube: will do. Thank you

        • FTTP should yield much better results 93/37 or so. Ethernet is always best for testing. 5Ghz AC wifi and being close to the router can be okay.

        • +1

          @sween64: Thanks. I am getting 85~90 using wifi so all good.

  • +2

    Yay connected last night at 12am. I just ran a speed test. Im on the 25/5 and the test read 23.5mbps/5+mbps :) solid

  • how long the churn from ABB to TC on HFC?

    • up to 2 weeks with the potential of 2 weeks offline unfortunately .. we're hoping we'll be able to churn hfc by the end of the month

      • Can I sign up for the deal but nominate the end of next month as a starting date for hfc connection when you can fast churn hfc and if fast churn still isn’t possible close to the nominated date can I request for a full refund or change to another date?

        • leave instruction in the notes to contact you when fast churn is available then you can advise a date at that point

          we can refund your payment as long as we haven't actually placed the order with the upstream carrier

  • Signed up!

    Thank you!

  • Be wary of these guys.
    Telecube are charging me for an entire month while the nbn was not connected but waiting to be provisioned.
    They have ignored my 2 emails to support, 1 email to billing and 1 phone message dating back to May 1st.

    • we will not charge you before the service is provisioned .. reach out on live chat please

      • I tried live chat today and they told me they couldn't help me.
        They just asked me to reply back to my email fault with [email protected], where I'd already explained the billing error and have received no response to it.
        I'll try calling tomorrow.

  • Hi rep, will you be extending this deal? I wanted to change my existing plan but the portal wouldn't let me start my new plan for the next cycle. Spoke to you guys on live chat, and was told something is wrong with the portal and nothing can be done.

    • you should be able to change your plan in the portal if the service isn't in an ordered state and you haven't changed it in the last 30 days

      • The issue is, the portal is asking me to pay for the difference straight away.

        • message me your details please so i can take a look

  • Still waiting for my service to be set up properly. 2nd day with no internet and couldn’t contact live chat or phone support today as it was closed at 615, despite the website saying saying support is available until 7pm.

    Will need to find and alternative and claim a refund if not resolved soon.

    • live chat is available 9am - 6pm Monday - Friday

      message me your details please

    • Is your service up yet? We have been without internet for 3.5weeks while waiting for provisioning. Every response we get is "delays" with no ETA.

      • There's been some issues with the Vocus provisioning on some orders .. specifically if it's a transfer from another RSP using Vocus too .. the internal transfers are proving problematic .. we're pushing Vocus as hard as we can for a resolution .. apologies for the delays

        • Will there be similar issues moving from AussieBB to Telecube (FTTN) ?

        • @cool_ice6: transfers from other providers won't face the same issues no

  • +1

    So I have just tried signing up to this, got account creation success but had to verify email. Click that link and now my account is flagged for manual verification. Am I going to miss out on this deal?

    • Email support tonight and they might help you out

    • +2

      I've extended the offer until 10th .. hop on live chat tomorrow and we'll sort it out for you

      • thankyou, will do.

  • Do u run a Credit check, i want to keep credit enquires on my file to a minimum?

    • nope, it's a prepaid process, we don't run any credit checks

  • I pre-order the NBN and paid $145 in April, told them my NBN will be connected in June. But I got an invoice for one month just few days ago $-60…. while my home isn't connected to NBN yet……………

    • +1

      It's the setup refund being credited back to your account when the bills ran at the end of the month, once the service is active the setup fee will be charged by the bill run for June and it will balance out

  • hi telecube - are you folks offering connection to fttc yet? Last time I checked, it wasn't available. Thanks

    • +1

      yeh not yet sorry .. hopefully not too far away

      • Oh no.. I already ordered the service and it's pending for an activation in July
        How do I cancel and get my money back?
        Customer ID is: 1000692132

        • umm .. we very possibly will be able to provision the service in July

        • @telecube: What do you think the best course of action for me?

        • @wasdw246: I would suggest you wait until our next offer

  • Signed up a few days ago and service does not seem to be working. Tried emailing, no response, tried calling for 3 days now. Noone answers. WTF is up Telecube???

    • please use the live chat tomorrow

      • Will do.. again..

        • I got a reply from offline live chat after leaving a message around 10PM, for a response around 5PM, I'm in WA.

        • After another factory reset of the bastardized modem originally issued by iinet, and a setting correction in the modem provided by TeleCube support today now that we were finally able to get in contact with them, and we are up and running!! Just wanted to share that update. Hopefully Telecube improve there ability to support customers. They seem to be lacking some of the more obvious & simple ways to help customers, and even help customers help themselves wrt information on their site. But i remain hopeful for now. Thanks to rep here for replying to PMs as well.

        • +1

          @Xizor: improving support is definitely a high priority for us, thank you for your patience

  • Hi Telecube, this is an absolute joke for 100/40 plan to get speed of 1.53/1.04
    Ticket no: 242-183-368
    This is an ongoing issue pretty much since I had this plan, I even upgraded from 50/20 so I can get better speed.
    Speed can be really good but absolutely pathetic usually during peak.
    http://www.speedtest.net/result/7295104468

    • we have been asking you for information so we can troubleshoot the problem but you refuse to give it .. very little we can do to help unless you are willing to help yourself

    • What suburb are you in out of curiosity?

  • little off topic. Anyone know if I can use R7000 with FTTC?
    I assume that I can just plug in the ethernet from the NBN box and then set up in my router, but it would be nice to confirm.

  • Just requesting a suggestion. How much speed and data is required for two adults working professionals with about 10 hours Netflix a week and 2-3 hours of Youtube streaming, minimal download and surfing. Will the 50/20 speed along with 500GB enough? That's what I am looking to signup. We are having 2 storey 3 BR townhouse. Will it matter much if we take 50/20 instead of 100/40. Sorry, absolutely new to Internet and NBN

    • +2

      500Gb Will be WAY more than enough for what you describe. Even 25/10 would be fine but you might suffer with both of you watching at peak times (5pm-12pm ish I'd guess), 50/20 will be more be enough and 100/40 would be overkill if you ask me.

      • I thought the same. Thank you for replying.

  • So with these plans (moved across from Whirlpool offer to this one), even though in the portal it shows how much I've uploaded during peak, and includes that meterage in 'Total Peak', it still technically isn't being included in my 1TB peak usage?

    • all plans are unmetered uploads .. the display in the portal needs to be fixed sorry.

  • +1

    Hi Rep,

    Is this offer expiring today?

    • +1

      it is yes

      • Thanks

  • +1

    Waiting to get provisioned, this is the 4th day (got "ordered" status on Monday). Although, I requested to be online on last Friday 2 weeks ago when I put an order. Now I dont know the ETA when I get to be online.

    • please email support or use the livechat on the website for updates

    • Same boat. Placed order back in March to be ready by 18/04. Order was put in on 16/04 and have been without internet for about 3.5 weeks. Only told there's "delays" every time.

      • There's been some issues with the Vocus provisioning on some orders .. specifically if it's a transfer from another RSP using Vocus too .. the internal transfers are proving problematic .. we're pushing Vocus as hard as we can for a resolution .. apologies for the delays

  • +1

    Just signed up with the request to get switched on in a few weeks.

    Goodbye ADSL - hello NBN

  • A week after upgrading speed plan and it still hasn't kicked in and no word back from support. I'd change back to 25/5 but I think you only get 1 speed change a month.

  • Trying to port my VoIP number. Dumb question, but is a DID number the number people dial to call me on my landline? And the number should include the area code right? So 10 digits?

    I'm going to need your help tonight rep. I tried to sign up last time but was unsuccessful because I didn't know what I was doing. Every other broadband provider I've switched between, the signup process was far simpler. Your portal is very complex and it doesn't do a good job explaining things to a lay person. I get the impression your service is aimed at not the mass market but a very tech savvy segment of the market.

    Do I port the number before or after I select a new NBN service? Or do I have to wait for the NBN service to be active first before porting? Or will it be too late? With the NBN service churned over, does that terminate my existing service and therefore they can't port my number over?

    If the rep doesn't get back to me tonight, I'm going to have to give you guys a miss once again, and hope that you come back with the same offer again soonish. Based on your posting history, it seems likely, but you never know.

    • Looks like I'm waiting till next time then.

      • +1

        I agree with you. TC is worst at customer support to set up modem and VOIP. They always said to refer to wikipedia. I tried using wikipedia to set up my VOIP and still can't even get it to connect. Why can't they put simple diagrams and images of what does it looks like so people can visualise and follow. If the customer gets it right the first time with them actually helping, then the customers will not bother them again. As is, customers will keep on calling and calling and in time clog up the help line because of their shitty attitude of not even actually understanding the customers needs and resolved it first time.

        Even their live chat and email support is shit. 9-6 is when most people are not at home and working. Please change the hours in your website - it is only 9-5 and not 9-7 as advertised.

  • Hi Rep, I just connected to your 50/20 plan (in Opticomm estate) but speed test is showing I am only getting 15Mbps download and 4Mbps upload? Will not be staying with you guys for long if this continues….

  • Hi , tried to connect to it last night but unfortunately said I need to call for verification, but my today morning the deal expired, any chance this is coming back?

  • +1

    Been with Telecube for about 2 weeks now on 50/20 plan, and just wanted to say I'm happy with them so far.

    I'm consistently getting around 46/16 via speedtest throughout the day including during peak hours.

    • I'm on the same plan. My non peak hours seems to be ok but peak hours speed drops to 8-10 Mbps download. Upload still is around 19.

      It was fine even during peak hours for initial days though. Any fix OP?

      • The speed is getting worse by the day. It's dropped to 5Mbps download on a 50Mbps plan. Rep, please arrange to fix this soon else I'll have to look for alternatives in market

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